Sometimes organizations form Special Teams assigned to tackle technical bugs or other challenges. Frequently, these special teams make the very problem that they’re meant to solve, worse.
Three quick reasons, among many:
– other teams no longer feel responsible for dealing with the problem: defects; security; …
– queues build up in front of the special team, often making it difficult to release
– special teams have an incentive to keep their problems around forever to justify their continued existance
- Agile Organization Design – Jeff Anderson