Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark is a very engaging instructor. He combines his scrum master knowledge with humour and demontrates both in real situations. He has inspired me through this course to be a great scrum master!
Lisa MToronto
A great course for those who wish to change their conventional PM perspective to a more open and agile one.
Catherine HMontreal
The CSM course rocks! If you want to immediately jump into the action and improve as you go, this is it. You'll start off as a group of strangers, and find out how quickly you can build a high-performance team. And, if you separately want to read every comprehensive detail there is to know about scrum, Mark will share that with you too.
Nicole BVirtual
Mark Levison lives and embodies the SCRUM in his courses. Never before have I felt so empowered to self-organize in a classroom setting.
Zoltan MOttawa
Amazing course! Love every second of it. Mark kept us all engaged. I knew nothing about agile/scrum and now feel well equipped to make changes at work. I'd love for the rest of my team to attend.
Shravan COttawa
Mark rocks! His extensive real world experience combined with his depth of knowledge of Scrum processes and tools made for a superior learning opportunity with lots of fun along the way. Highly recommend!
Steven CPrivate Client
Mark Levison's CSM workshop was one of the best on-line courses I have taken. Using a variety of on-line tools, we explored Scrum both on a broad surface level, then with deep dives into particular areas as voted for by the class. Mark made sure that everyone was satisfied with their own personal understanding before closing a particular topic. I had several areas that I wanted to focus on, and in each case they were answered to my satisfaction. Thank you Mark! I am very excited to take Scrum to my organization and create a high performance team!
Ross HVirtual
Mark is a very engaging and thoughtful instructor and presented material that was relevent to the goup and our interests. This was an excellent course and worth the time commitment.
Victor COttawa
Excellent materials delivered nicely.
Zin RKitchener-Waterloo
Mark you are a rockstar and I truly enjoyed and hopefully benefit.
Kerry OPrivate Client
Mark did a great job and was impressed how well it worked virtually and not in person!
Jennifer PVirtual
Instructor was well organized and touched each topic in a sequential matter that was logical.
Joe PMontreal
Very informative. Well presented. Good tempo.
Robert MOttawa
Great course! My future teams will be thankful to be a high performance team.
Filipe PVancouver
Great course - certainly lived up to its reputation.
Ryann MKitchener-Waterloo
Fantastic course. I was really happy with the structure, the breaks, and the group interaction. I've taken other online courses like this before and really felt like there was a good balance between listening, discussions, applying the knowledge, and pauses.
Amanda PVirtual
Very well presented to the needs of the students. Adapts to the questions and situations very well. Like real life examples encouraged discussion.
Hoyt LPrivate Client
Very good two days with excellent discussions. Mark was very adept at provoking these discussions.
Richard MOttawa
Course was excellent, wealth of information. Mark is very knowledgable, pace was good, clear and concise, appreciated his sense of humour.
Kevin PEdmonton
Mark was an excellent instructor. He was patient with us and mindful of the different types of humans in the class. Even though we got behind and had to skip the last exercise I didn't feel like I was missing anything. I think the discussions were of more value than the final sprint (so good choice). I really appreciate that he is giving us all kinds of materials and pointing us to books and articles to help us. I feel very supported. Mark did a great job of getting everyone involved and keeping people engaged. Group activities were well placed. I will be sure to recommend this course.
Karen PVirtual
Instructor was very invested in the material. Very knowledgeable and relatable.
Alan MEdmonton
Amazing! Given the time a lot was covered about Scrum.
Hanumanth Reddy POttawa
Mark is an excellent instructor who is passionate about the subject and the people involved.
Lou MOttawa
Objective when needed and directs us to the conclusions. Interesting course.
Andre MMontreal
Hands on experience in the subject helps to communicate most of the inportant message throughout the course.
Wael FToronto
Great agenda, engaging instructor, relevant examples and exercises. 10/10 rating
Ed AVancouver
Very knowledgeable and pleasant to work with.
Kristian BEdmonton
Very knowledgeable, informative, flexible in fitting situations into ideas.
Katie MOttawa
Mark was very knowledgeable; I really appreciated the examples that he shared with the group. Thank you!
Suzanne AVirtual
I like the way the course was taught through examples and games. I found personal anecdotes helpful in understanding concepts.
Randy EOttawa
Brilliantly said. I am happy to be part of this Scrum Product owner course.
Esva PMontreal
Elegant and quirky faciliation makes for enjoyable and engaging learning.
Donald PToronto
Excellent. Taught and gave a great understanding of Scrum.
Cameron MEdmonton
Mark was awesome. Kept the session engaged.
Jyoti KVirtual
Great, eloquent, knowledgeable.
Mladen JToronto
Mark was fantastic. He really knows how to keep everyone engaged and I found the course really fun. Still subscribe to the belief that learning is done best when you're having fun so thank you :)
Sabrina AVirtual
The course was well laid out, a good mix of discussions, examples, and practice.
Chris FToronto
Interesting personality and presentation style. Instructor's views align well with my own -> don't continue doing 'insane' things
Brad LEdmonton
Course material provided was excellent for references and follow up. Instructor was energetic, dynamic, and full engaging.
Dinah MPrivate Client
Excellent course, very knowledgeable instructor. Will highly recomment the product owner course.
Florentino LPrivate Client
The instructor Mark was very knowledgeable and provided lots of knowledge and examples. I learned a lot but did not realize what a huge topic this is.
Andrei DToronto
I enjoyed taking this course with Mark. Examples given in class were relatable to the majority of the group. He was engaging, leaving nobody left out (ensuring everybody participated).
Jennifer MPrivate Client
Course gave me clarity on the basic principles of Scrum. Drove home the power of 'team'.
Lia PToronto
Mark is great - knows the material and can address all questions, prompting us to try and answer them first! Great trainer, I would recommend him to others.
Frances AOttawa
Mark is knowledgable and engaging. What I liked the most was that he stood his ground if anyone challenged what he taught (respectfully) and offered an explanation why.
Andrea MOttawa
Mark is very patient and gives very good explanations. Setup the environment to be very friendly.
Zac LVirtual
Mark is fun and engaging and has a great way of importing information in a memorable way.
Brittany LOttawa
Very well organized; clear instructions; experienced instructor; useful prep work; dynamic and encouraged individuals participation; perfect breaks; excellent material.
Ana PVirtual
Excellent course and instructor.
Joanna PEdmonton
Great instructor, learned a lot and enjoyed.
David POttawa
Excellent materials delivered nicely.
Zin RKitchener-Waterloo
Mark is a very engaging instructor. He combines his scrum master knowledge with humour and demontrates both in real situations. He has inspired me through this course to be a great scrum master!
Lisa MToronto
Mark you are a rockstar and I truly enjoyed and hopefully benefit.
Kerry OPrivate Client
Mark did a great job and was impressed how well it worked virtually and not in person!
Jennifer PVirtual
Instructor was well organized and touched each topic in a sequential matter that was logical.
Joe PMontreal
Very informative. Well presented. Good tempo.
Robert MOttawa
Great course! My future teams will be thankful to be a high performance team.
Filipe PVancouver
Great course - certainly lived up to its reputation.
Ryann MKitchener-Waterloo
Fantastic course. I was really happy with the structure, the breaks, and the group interaction. I've taken other online courses like this before and really felt like there was a good balance between listening, discussions, applying the knowledge, and pauses.
Amanda PVirtual
Very well presented to the needs of the students. Adapts to the questions and situations very well. Like real life examples encouraged discussion.
Hoyt LPrivate Client
Very good two days with excellent discussions. Mark was very adept at provoking these discussions.
Richard MOttawa
Course was excellent, wealth of information. Mark is very knowledgable, pace was good, clear and concise, appreciated his sense of humour.
Kevin PEdmonton
Mark was an excellent instructor. He was patient with us and mindful of the different types of humans in the class. Even though we got behind and had to skip the last exercise I didn't feel like I was missing anything. I think the discussions were of more value than the final sprint (so good choice). I really appreciate that he is giving us all kinds of materials and pointing us to books and articles to help us. I feel very supported. Mark did a great job of getting everyone involved and keeping people engaged. Group activities were well placed. I will be sure to recommend this course.
Karen PVirtual
Instructor was very invested in the material. Very knowledgeable and relatable.
Alan MEdmonton
Amazing! Given the time a lot was covered about Scrum.
Hanumanth Reddy POttawa
Mark is an excellent instructor who is passionate about the subject and the people involved.
Lou MOttawa
A great course for those who wish to change their conventional PM perspective to a more open and agile one.
Catherine HMontreal
Objective when needed and directs us to the conclusions. Interesting course.
Andre MMontreal
Hands on experience in the subject helps to communicate most of the inportant message throughout the course.
Wael FToronto
Great agenda, engaging instructor, relevant examples and exercises. 10/10 rating
Ed AVancouver
Very knowledgeable and pleasant to work with.
Kristian BEdmonton
The CSM course rocks! If you want to immediately jump into the action and improve as you go, this is it. You'll start off as a group of strangers, and find out how quickly you can build a high-performance team. And, if you separately want to read every comprehensive detail there is to know about scrum, Mark will share that with you too.
Nicole BVirtual
Mark Levison lives and embodies the SCRUM in his courses. Never before have I felt so empowered to self-organize in a classroom setting.
Zoltan MOttawa
Amazing course! Love every second of it. Mark kept us all engaged. I knew nothing about agile/scrum and now feel well equipped to make changes at work. I'd love for the rest of my team to attend.
Shravan COttawa
Mark rocks! His extensive real world experience combined with his depth of knowledge of Scrum processes and tools made for a superior learning opportunity with lots of fun along the way. Highly recommend!
Steven CPrivate Client
Very knowledgeable, informative, flexible in fitting situations into ideas.
Katie MOttawa
Mark was very knowledgeable; I really appreciated the examples that he shared with the group. Thank you!
Suzanne AVirtual
I like the way the course was taught through examples and games. I found personal anecdotes helpful in understanding concepts.
Randy EOttawa
Brilliantly said. I am happy to be part of this Scrum Product owner course.
Esva PMontreal
Elegant and quirky faciliation makes for enjoyable and engaging learning.
Donald PToronto
Mark Levison's CSM workshop was one of the best on-line courses I have taken. Using a variety of on-line tools, we explored Scrum both on a broad surface level, then with deep dives into particular areas as voted for by the class. Mark made sure that everyone was satisfied with their own personal understanding before closing a particular topic. I had several areas that I wanted to focus on, and in each case they were answered to my satisfaction. Thank you Mark! I am very excited to take Scrum to my organization and create a high performance team!
Ross HVirtual
Excellent. Taught and gave a great understanding of Scrum.
Cameron MEdmonton
Mark was awesome. Kept the session engaged.
Jyoti KVirtual
Great, eloquent, knowledgeable.
Mladen JToronto
Mark was fantastic. He really knows how to keep everyone engaged and I found the course really fun. Still subscribe to the belief that learning is done best when you're having fun so thank you :)
Sabrina AVirtual
The course was well laid out, a good mix of discussions, examples, and practice.
Chris FToronto
Interesting personality and presentation style. Instructor's views align well with my own -> don't continue doing 'insane' things
Brad LEdmonton
Course material provided was excellent for references and follow up. Instructor was energetic, dynamic, and full engaging.
Dinah MPrivate Client
Excellent course, very knowledgeable instructor. Will highly recomment the product owner course.
Florentino LPrivate Client
Mark is a very engaging and thoughtful instructor and presented material that was relevent to the goup and our interests. This was an excellent course and worth the time commitment.
Victor COttawa
The instructor Mark was very knowledgeable and provided lots of knowledge and examples. I learned a lot but did not realize what a huge topic this is.
Andrei DToronto
I enjoyed taking this course with Mark. Examples given in class were relatable to the majority of the group. He was engaging, leaving nobody left out (ensuring everybody participated).
Jennifer MPrivate Client
Course gave me clarity on the basic principles of Scrum. Drove home the power of 'team'.
Lia PToronto
Mark is great - knows the material and can address all questions, prompting us to try and answer them first! Great trainer, I would recommend him to others.
Frances AOttawa
Mark is knowledgable and engaging. What I liked the most was that he stood his ground if anyone challenged what he taught (respectfully) and offered an explanation why.
Andrea MOttawa
Mark is very patient and gives very good explanations. Setup the environment to be very friendly.
Zac LVirtual
Mark is fun and engaging and has a great way of importing information in a memorable way.
Brittany LOttawa
Very well organized; clear instructions; experienced instructor; useful prep work; dynamic and encouraged individuals participation; perfect breaks; excellent material.
Ana PVirtual
Excellent course and instructor.
Joanna PEdmonton
Great instructor, learned a lot and enjoyed.
David POttawa
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Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
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Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
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If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
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Canada's AI Strategy Mistakes Adoption for Productivity
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Scrum Events and Artifacts8 min read
How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
Product Backlog refinement isn't about writing User Stories, it's about having conversations. Learn to fix some of the most common problems with the Refinement process.
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.