10 min read
Portfolio Management with Upstream and Downstream Teams
In most organizations, work spends more time waiting to be worked on, than being worked on. To go faster? Look for the queues
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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20+
Years of Agile experience
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
Mark provides clarity into the mystical world of Agile and Scrum with practical examples and Jedi wisdom. Add some psychosocial games into the batch and your in for an adventure. Training will test not just your ability to obtain facts, but leave you pondering the cavernous opportunities for the scum master to be an agent of organizational change.
Petrus BVirtual
Knowledgeable about scrum and has good points to make me understand why things are done and avoid pitfalls.
Harry WToronto
Mark's session was a great combination of theory, practical exercises and real life stories that kept this learner engaged and involved. Time spent was definitely worthwhile. Thanks!
Justin LVirtual
Whether you have 0 days or 10 years of product owner experience you're guaranted to learn a lot from this course.
Luke NOttawa
Mark is an excellent instructor with lots of experience-based knowledge. He goes beyond teaching the basics by applying, and letting us apply, the knowledge to real world example.
Ettore CMontreal
Excellent job of teaching about using scrum. Very good job engaging the class and providing a fun place to learn. Full moneys worth.
Eric CToronto
Mark has extensive experience on which he can call on to illustrate the reason for what works and what does not.
Mark CPrivate Client
Very smart and knowledgeable about not only Scrum but also Agile practices. Didn't mince words and instilled confidence in us that we could make his advice work for us.
Simon LOttawa
Solid course, instructor was knowledgeable and friendly. I liked how it felt like a conversation and not a presentation, so I had pretty high engagement.This subject feels like an applied art, not a list of facts for memorization.
Michael RVirtual
It's a pleasure knowing my instructor and I'm motivated to learn and read more.
Difei DToronto
The course and instructor was excellent. The concepts were clearly communicated.
Edmund CEdmonton
Mark has been a great facilitator, instructor, and extremely knowledgeable on teaching Scrum. Great analogies and references cited.
Wilfred MPrivate Client
Was very fun and good flow, not by the book provided but with sharing real-life examples and his previous experience. Very appreciated!
Kevin LToronto
Course material provided was excellent for references and follow up. Instructor was energetic, dynamic, and full engaging.
Dinah MPrivate Client
Mark was a pleasure to learn from. His knowledge and enthusiasm were refreshing.
Harold MKitchener-Waterloo
Excellent course! Not a wasted minute!
John MOttawa
Mark is a great instructor! He is knowledgeable and has experience, so he knows what he is talking about! Highly suggest his course!
Anthony MVirtual
Mark is very knowledgable and an excellent communicator. So far my favourite Agile coach.
Fabricio MOttawa
Mark is terrific at carrying a dialog on agile and his humor and humility make the class fun.
David MVirtual
Well prepared. Knowledgeable on and passionate about the subject matter. The virtual course functioned equally well as the in-class course.
Lin-Mari LVirtual
Very good at keeping interest. Very dynamic, engages easily with students.
Paul PMontreal
Fantastic course. I was really happy with the structure, the breaks, and the group interaction. I've taken other online courses like this before and really felt like there was a good balance between listening, discussions, applying the knowledge, and pauses.
Amanda PVirtual
Mark was fantastic and the course was a great!
Henry MVirtual
Good instruction. Kept it interesting.
Mark OToronto
Mark's facilitation style was extremly engaging and his knowledge deep. I like the way he builds the scrum framework into the training workshop agenda. No power point, lots of discussion and releveant examples. I appreciate very much the time Mark took to address my question for which he had no existing reference.
Renee OKitchener-Waterloo
Great workshop by Mark. Level of engagement to collaboration were awesome!
Jason QEdmonton
I thought the instructor and course was excelelnt and very enlightening.
Aengus MEdmonton
Very knowledgable and lots of references. Puts things into context and gives lots of examples to relate to many businesses.
Brent MEdmonton
Great instructor, learned a lot and enjoyed.
David POttawa
Excellent instructor. Left lots of room for us to think by ourselves. Great!
Kathleen LVancouver
Brilliant approach to coaching.
Serguei LToronto
Really dynamic! Use scrum tools to control the flow of the course which is a good example.
Marc LMontreal
Interesting facilitation of a topic that could have been not so interesting.
Jeff MEdmonton
Very enthusiastic and diplomatic. Very knowledgeable. Course was enjoyable.
Chris MKitchener-Waterloo
After 24+ years of traditional thinking, this was refreshing and new. Can't wait to begin implementing at work. Thanks, Mark!
Kristine NEdmonton
Thank you. Enjoyed your examples and how these methods can be used in the real world.
Jenna MToronto
Mark was an excellent instructor. He was patient with us and mindful of the different types of humans in the class. Even though we got behind and had to skip the last exercise I didn't feel like I was missing anything. I think the discussions were of more value than the final sprint (so good choice). I really appreciate that he is giving us all kinds of materials and pointing us to books and articles to help us. I feel very supported. Mark did a great job of getting everyone involved and keeping people engaged. Group activities were well placed. I will be sure to recommend this course.
Karen PVirtual
Great course! Very down to earth and humourous instructor. Would recommend to others!
Steve BKitchener-Waterloo
Mark made the class enjoyable. I was initially dreading a 3 day course. After the first day I knew that I could live through the course.
Dickie BPrivate Client
Very knowledgeable, enjoy the practical examples that were shared.
Tina MEdmonton
Very well organized; clear instructions; experienced instructor; useful prep work; dynamic and encouraged individuals participation; perfect breaks; excellent material.
Ana PVirtual
Really helpful and inspiring!
Thomas (Tan) PToronto
Excellent, expert, engaging, humourous, I would strongly recommend any course offered by Mark!
Tod MVancouver
Created a very nice and open environment which helped the learning process.
Ricardo CKitchener-Waterloo
True value demonstrated outside of the software development world.
Theresa BToronto
Kept audience engaged, and kept course relevant to entire group. Brought Scrum into how the course was taught! (Neat!)
Steve BOttawa
Mark is very knowledgeable and is great at simplifying and illustrating abstract concepts.
Thierry LMontreal
Very nice, friendly and knowledgable. Encouraging of questions and participation. Approachable and making you feel comfortable to get something wrong but grow from it.
Dan SVirtual
Pragmatic, no nonsense & applied = very good!
Francois-Pierre MMontreal
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
It's a pleasure knowing my instructor and I'm motivated to learn and read more.
Difei DToronto
The course and instructor was excellent. The concepts were clearly communicated.
Edmund CEdmonton
Mark provides clarity into the mystical world of Agile and Scrum with practical examples and Jedi wisdom. Add some psychosocial games into the batch and your in for an adventure. Training will test not just your ability to obtain facts, but leave you pondering the cavernous opportunities for the scum master to be an agent of organizational change.
Petrus BVirtual
Knowledgeable about scrum and has good points to make me understand why things are done and avoid pitfalls.
Harry WToronto
Mark has been a great facilitator, instructor, and extremely knowledgeable on teaching Scrum. Great analogies and references cited.
Wilfred MPrivate Client
Was very fun and good flow, not by the book provided but with sharing real-life examples and his previous experience. Very appreciated!
Kevin LToronto
Course material provided was excellent for references and follow up. Instructor was energetic, dynamic, and full engaging.
Dinah MPrivate Client
Mark was a pleasure to learn from. His knowledge and enthusiasm were refreshing.
Harold MKitchener-Waterloo
Excellent course! Not a wasted minute!
John MOttawa
Mark is a great instructor! He is knowledgeable and has experience, so he knows what he is talking about! Highly suggest his course!
Anthony MVirtual
Mark is very knowledgable and an excellent communicator. So far my favourite Agile coach.
Fabricio MOttawa
Mark is terrific at carrying a dialog on agile and his humor and humility make the class fun.
David MVirtual
Well prepared. Knowledgeable on and passionate about the subject matter. The virtual course functioned equally well as the in-class course.
Lin-Mari LVirtual
Mark's session was a great combination of theory, practical exercises and real life stories that kept this learner engaged and involved. Time spent was definitely worthwhile. Thanks!
Justin LVirtual
Very good at keeping interest. Very dynamic, engages easily with students.
Paul PMontreal
Fantastic course. I was really happy with the structure, the breaks, and the group interaction. I've taken other online courses like this before and really felt like there was a good balance between listening, discussions, applying the knowledge, and pauses.
Amanda PVirtual
Mark was fantastic and the course was a great!
Henry MVirtual
Good instruction. Kept it interesting.
Mark OToronto
Whether you have 0 days or 10 years of product owner experience you're guaranted to learn a lot from this course.
Luke NOttawa
Mark's facilitation style was extremly engaging and his knowledge deep. I like the way he builds the scrum framework into the training workshop agenda. No power point, lots of discussion and releveant examples. I appreciate very much the time Mark took to address my question for which he had no existing reference.
Renee OKitchener-Waterloo
Great workshop by Mark. Level of engagement to collaboration were awesome!
Jason QEdmonton
I thought the instructor and course was excelelnt and very enlightening.
Aengus MEdmonton
Very knowledgable and lots of references. Puts things into context and gives lots of examples to relate to many businesses.
Brent MEdmonton
Great instructor, learned a lot and enjoyed.
David POttawa
Excellent instructor. Left lots of room for us to think by ourselves. Great!
Kathleen LVancouver
Brilliant approach to coaching.
Serguei LToronto
Really dynamic! Use scrum tools to control the flow of the course which is a good example.
Marc LMontreal
Interesting facilitation of a topic that could have been not so interesting.
Jeff MEdmonton
Very enthusiastic and diplomatic. Very knowledgeable. Course was enjoyable.
Chris MKitchener-Waterloo
After 24+ years of traditional thinking, this was refreshing and new. Can't wait to begin implementing at work. Thanks, Mark!
Kristine NEdmonton
Thank you. Enjoyed your examples and how these methods can be used in the real world.
Jenna MToronto
Mark was an excellent instructor. He was patient with us and mindful of the different types of humans in the class. Even though we got behind and had to skip the last exercise I didn't feel like I was missing anything. I think the discussions were of more value than the final sprint (so good choice). I really appreciate that he is giving us all kinds of materials and pointing us to books and articles to help us. I feel very supported. Mark did a great job of getting everyone involved and keeping people engaged. Group activities were well placed. I will be sure to recommend this course.
Karen PVirtual
Mark is an excellent instructor with lots of experience-based knowledge. He goes beyond teaching the basics by applying, and letting us apply, the knowledge to real world example.
Ettore CMontreal
Great course! Very down to earth and humourous instructor. Would recommend to others!
Steve BKitchener-Waterloo
Mark made the class enjoyable. I was initially dreading a 3 day course. After the first day I knew that I could live through the course.
Dickie BPrivate Client
Very knowledgeable, enjoy the practical examples that were shared.
Tina MEdmonton
Very well organized; clear instructions; experienced instructor; useful prep work; dynamic and encouraged individuals participation; perfect breaks; excellent material.
Ana PVirtual
Really helpful and inspiring!
Thomas (Tan) PToronto
Excellent job of teaching about using scrum. Very good job engaging the class and providing a fun place to learn. Full moneys worth.
Eric CToronto
Excellent, expert, engaging, humourous, I would strongly recommend any course offered by Mark!
Tod MVancouver
Created a very nice and open environment which helped the learning process.
Ricardo CKitchener-Waterloo
True value demonstrated outside of the software development world.
Theresa BToronto
Mark has extensive experience on which he can call on to illustrate the reason for what works and what does not.
Mark CPrivate Client
Kept audience engaged, and kept course relevant to entire group. Brought Scrum into how the course was taught! (Neat!)
Steve BOttawa
Very smart and knowledgeable about not only Scrum but also Agile practices. Didn't mince words and instilled confidence in us that we could make his advice work for us.
Simon LOttawa
Solid course, instructor was knowledgeable and friendly. I liked how it felt like a conversation and not a presentation, so I had pretty high engagement.This subject feels like an applied art, not a list of facts for memorization.
Michael RVirtual
Mark is very knowledgeable and is great at simplifying and illustrating abstract concepts.
Thierry LMontreal
Very nice, friendly and knowledgable. Encouraging of questions and participation. Approachable and making you feel comfortable to get something wrong but grow from it.
Dan SVirtual
Pragmatic, no nonsense & applied = very good!
Francois-Pierre MMontreal
Confused? Burnt Out? Disillusioned?
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Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
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Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
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Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
6 min read
Kanban Portfolio View
Most work items spend more time waiting than actually being worked on
Read full article
5 min read
Portfolio Management
Bring work to teams, not people to projects. Measure value, not busyness
Read full article Why choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
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Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
Ongoing Support
Our active Scrum community forum is a safe place to ask questions. Long after you earn the Certified Scrum Master certification, you will have access to the forum, course materials, and additional valuable resources.