Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark is a very engaging instructor. He combines his scrum master knowledge with humour and demontrates both in real situations. He has inspired me through this course to be a great scrum master!
Lisa MToronto
Great to get this training from the subject matter expert.
Nisha AToronto
I was impressed. The most valuable thing was not the principles (already knew most intellectually) but the instructor's zen master answers to challnges/questions. This aided in more intutive knowledge.
David AEdmonton
Mark is a very smart, passionate, knowledgable trainer, with a charismatic personality and great pedagogical skills. I see his potential to change companies culture. The course really taught me many things and made me want to read and know more!
Iulia AToronto
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
Mark was a patient and enthusiastic teacher, with knowledge spanning multiple industries. The course itself was a great mix of learning with lots of opportunities to do hands-on activities to really cement understanding. At the end of the course I felt confident in my understanding and my ability to pass the certification test. Thank you, Mark
Carrie BVirtual
Mark is a great instructor and very knowledgeable in agile and scrum. The course was fun and we had lots of opportunities for learning through practice. I would recommend this course to anyone who is interested in Scrum or has aspirations in being a ScrumMaster.
Jason HVirtual
Mark is an excellent educator and guru of the world of agile and human behaviour. Topics introduced in this course were broken down into easy to understand concepts and how to possibly apply them to the real world. His viewpoints and solutions are educated and more importantly, help to encourage thought and self learning.
Vibol HVirtual
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
Amazing experience. Mark is a great inspirational mentor. Teaches me how to approach problems and think out of the box.
Ben HKitchener-Waterloo
Mark has extensive experience on which he can call on to illustrate the reason for what works and what does not.
Mark CPrivate Client
Great use of time. Very clear examples of work life situations.
Duane BToronto
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
Mark is very well prepared and understands his material in depth. He has a very logical way of looking at questions which can shift people’s understanding in a useful way. If you need to understand “pure” Scrum, this is a good course.
Paul AVirtual
Very knowledgeable teacher with tons of examples and real life stories.
Alex BMontreal
Very knowledgeable, led the session very well.
Bob BPrivate Client
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
Mark did a great job of bringing the group into the basic tenets of Agile-Scrum whenever someone brought up a challenge/issue in the participant's particular situation.
Eric AMontreal
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
Mark is awesome! I really enjoyed both courses I took with him. I much prefer in-person interaction to virtual, but his approach worked well.
Nicole BVirtual
Well presented material, excellent real world examples of applying scrum framework.
Brian BOttawa
This was a great course with an engaging instructor - well worth the time of anyone who wants to learn more about product ownership.
Mark BVirtual
These days passed quickly, the instructor is very friendly and relaxed. Thanks again to Mark for his support!
Vlad AVirtual
Mark was great. Excellent sense of humor, great ability to adapt, wealth of business and sugject matter knowledge.
Jesse BPrivate Client
Great instruction and high levels of interaction made for an enjoyable course. I gained a greater appreciation for the ScrumMaster role and the game of Scrum!
Kevin BToronto
Mark was a great instructor. His quirky ways and sense of humour make for a great course. I was entertained and interested each step of the way.
Philippe BPrivate Client
Very passionate and knowledgeableinstructor, and very able to answer any question.
Zain JEdmonton
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
Very engaging instructor and scenarios.
Christine APrivate Client
Great instructor, knowledgeable, kept team engaged for two full days.
Nermin JToronto
Awesome instructor with a sense of humor. Well read and fun!
Wendy AVancouver
Fantastic instructor. Great real story examples.
Allan CEdmonton
Excellent course content delivered in a direct, practical and memorable fashion.
Kimberley KOttawa
Instructor is engaging; good change of state during delivery. I like the more concrete demonstration of SCRUM by teaching the course in the SCRUM style.
Damon HEdmonton
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Mark was fantastic. Possibly the best, most prepared instructor I've seen. He was awesome.
Colin MToronto
Provocative, amusing, thanks!
Stefan BPrivate Client
The course was well structured. The trainer was very knowledgeable and very engaging. I thoroughly enjoyed this course.
Bruno MOttawa
To the point and with passion!
Colin MToronto
Great job! You did a great job or engaging us and encouraging participation. I feel inspired to better my team and organization using the knowledge I gained.
Michael DToronto
Mark was very entertaining, which made what I expected to be a boring two days very enjoyable, while still learning.
Zach BKitchener-Waterloo
Instructor was very passionate about subject and links theory to concrete examples.
Jean-Philippe BMontreal
Mark was great and full of recommendations. He was also very knowledgeable and able to answer all our questions.
Chris MPrivate Client
Thank you. It has been one of the most interesting courses I have attended.
Hemant KToronto
Very knowledgeable and well-versed in the art and science of Scrum and Agile. Clearly has a breadth of experience to share.
Sara MVirtual
Mark was very personable, easy going and knows what he was teaching. This makes the class environment more interactive and fun
Dan DVirtual
Mark and the course were able to give me a lot of different perspectives on how scrum can be applied. Mark is very knowledgable and has tech background [which] helped myself as we knew the sector better.
Nicholas LOttawa
Mark knows his stuff and delivers a highly interactive and animated training.
Ted MPrivate Client
I love this course. It was incredibly helpful and throught provoking. I enjoyed the teach style and directness of the instructor.
Victoria MEdmonton
The instructor Mark was very knowledgeable and provided lots of knowledge and examples. I learned a lot but did not realize what a huge topic this is.
Andrei DToronto
Mark is a very engaging instructor. He combines his scrum master knowledge with humour and demontrates both in real situations. He has inspired me through this course to be a great scrum master!
Lisa MToronto
Great use of time. Very clear examples of work life situations.
Duane BToronto
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
Mark is very well prepared and understands his material in depth. He has a very logical way of looking at questions which can shift people’s understanding in a useful way. If you need to understand “pure” Scrum, this is a good course.
Paul AVirtual
Great to get this training from the subject matter expert.
Nisha AToronto
Very knowledgeable teacher with tons of examples and real life stories.
Alex BMontreal
Very knowledgeable, led the session very well.
Bob BPrivate Client
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
Mark did a great job of bringing the group into the basic tenets of Agile-Scrum whenever someone brought up a challenge/issue in the participant's particular situation.
Eric AMontreal
I was impressed. The most valuable thing was not the principles (already knew most intellectually) but the instructor's zen master answers to challnges/questions. This aided in more intutive knowledge.
David AEdmonton
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
Mark is a very smart, passionate, knowledgable trainer, with a charismatic personality and great pedagogical skills. I see his potential to change companies culture. The course really taught me many things and made me want to read and know more!
Iulia AToronto
Mark is awesome! I really enjoyed both courses I took with him. I much prefer in-person interaction to virtual, but his approach worked well.
Nicole BVirtual
Well presented material, excellent real world examples of applying scrum framework.
Brian BOttawa
This was a great course with an engaging instructor - well worth the time of anyone who wants to learn more about product ownership.
Mark BVirtual
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
These days passed quickly, the instructor is very friendly and relaxed. Thanks again to Mark for his support!
Vlad AVirtual
Mark was great. Excellent sense of humor, great ability to adapt, wealth of business and sugject matter knowledge.
Jesse BPrivate Client
Great instruction and high levels of interaction made for an enjoyable course. I gained a greater appreciation for the ScrumMaster role and the game of Scrum!
Kevin BToronto
Mark was a great instructor. His quirky ways and sense of humour make for a great course. I was entertained and interested each step of the way.
Philippe BPrivate Client
Mark was a patient and enthusiastic teacher, with knowledge spanning multiple industries. The course itself was a great mix of learning with lots of opportunities to do hands-on activities to really cement understanding. At the end of the course I felt confident in my understanding and my ability to pass the certification test. Thank you, Mark
Carrie BVirtual
Very passionate and knowledgeableinstructor, and very able to answer any question.
Zain JEdmonton
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
Very engaging instructor and scenarios.
Christine APrivate Client
Mark is a great instructor and very knowledgeable in agile and scrum. The course was fun and we had lots of opportunities for learning through practice. I would recommend this course to anyone who is interested in Scrum or has aspirations in being a ScrumMaster.
Jason HVirtual
Mark is an excellent educator and guru of the world of agile and human behaviour. Topics introduced in this course were broken down into easy to understand concepts and how to possibly apply them to the real world. His viewpoints and solutions are educated and more importantly, help to encourage thought and self learning.
Vibol HVirtual
Great instructor, knowledgeable, kept team engaged for two full days.
Nermin JToronto
Awesome instructor with a sense of humor. Well read and fun!
Wendy AVancouver
Fantastic instructor. Great real story examples.
Allan CEdmonton
Excellent course content delivered in a direct, practical and memorable fashion.
Kimberley KOttawa
Instructor is engaging; good change of state during delivery. I like the more concrete demonstration of SCRUM by teaching the course in the SCRUM style.
Damon HEdmonton
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Mark was fantastic. Possibly the best, most prepared instructor I've seen. He was awesome.
Colin MToronto
Provocative, amusing, thanks!
Stefan BPrivate Client
The course was well structured. The trainer was very knowledgeable and very engaging. I thoroughly enjoyed this course.
Bruno MOttawa
To the point and with passion!
Colin MToronto
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
Great job! You did a great job or engaging us and encouraging participation. I feel inspired to better my team and organization using the knowledge I gained.
Michael DToronto
Mark was very entertaining, which made what I expected to be a boring two days very enjoyable, while still learning.
Zach BKitchener-Waterloo
Instructor was very passionate about subject and links theory to concrete examples.
Jean-Philippe BMontreal
Mark was great and full of recommendations. He was also very knowledgeable and able to answer all our questions.
Chris MPrivate Client
Thank you. It has been one of the most interesting courses I have attended.
Hemant KToronto
Amazing experience. Mark is a great inspirational mentor. Teaches me how to approach problems and think out of the box.
Ben HKitchener-Waterloo
Very knowledgeable and well-versed in the art and science of Scrum and Agile. Clearly has a breadth of experience to share.
Sara MVirtual
Mark was very personable, easy going and knows what he was teaching. This makes the class environment more interactive and fun
Dan DVirtual
Mark and the course were able to give me a lot of different perspectives on how scrum can be applied. Mark is very knowledgable and has tech background [which] helped myself as we knew the sector better.
Nicholas LOttawa
Mark knows his stuff and delivers a highly interactive and animated training.
Ted MPrivate Client
I love this course. It was incredibly helpful and throught provoking. I enjoyed the teach style and directness of the instructor.
Victoria MEdmonton
Mark has extensive experience on which he can call on to illustrate the reason for what works and what does not.
Mark CPrivate Client
The instructor Mark was very knowledgeable and provided lots of knowledge and examples. I learned a lot but did not realize what a huge topic this is.
Andrei DToronto
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.