Slack

Slack, in the context of Agile/Scrum, is when the time isn’t solely focused on delivering. (It’s important not to confuse this with Slack, a popular electronic communication tool, or the general vocabulary word defined as “a spell of inactivity or laziness”.) 

Slack time can be used as buffer to deal with unexpected problems, issues, etc (see: Production Support) and Slack time is also for learning. Problems ensue when the Slack time for learning gets taken over by issues and problems.

In the Agile world, some approaches, like Scaled Agile, conflate both kinds of slack by lumping unexpected problems and learning time into the same bucket. This means Learning Time gets the short end of the stick.

Show me the rate at which your team is Learning (and adapting) and I will predict where they will be in a year’s time.

Cross-Skilling requires Learning Time Scrum by Example – How to Handle Production Support Issues in Scrum - One common approach to Production Support uses slack time.

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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.

About this course

Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.

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Relatable Scenarios

Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.

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Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.

Practical Exercises

With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.

Jargon-Free Learning

This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.

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Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.

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Our active Scrum community forum is a safe place to ask questions. Long after you earn the Certified Scrum Master certification, you will have access to the forum, course materials, and additional valuable resources.