Put an End to Ineffective Scrum

Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.

8000+

Students certified

96%

Client retention rate

20+

Years of Agile experience

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We've helped 8000+ people find success using Scrum

Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.

Great course! Very engaging and knowlegeable instructor.
Kolin BOttawa
Mark is an amazing instructor who really knows how to make his audience listen and follow his instructions. He takes time to understand the audience's question and makes sure that the answer is fully satisfactory . The three days course was very well designed and almost all major aspects were covered. The scheduled breaks also gave the opportunities to get some fresh air and come back with a focused mind. I look forward to joining some more workshops with Mark in future.
Sanjida HVirtual
The CSM course rocks! If you want to immediately jump into the action and improve as you go, this is it. You'll start off as a group of strangers, and find out how quickly you can build a high-performance team. And, if you separately want to read every comprehensive detail there is to know about scrum, Mark will share that with you too.
Nicole BVirtual
Mark was able to translate his obvious expertise and experience in lay terms, putting the team at ease through humour, anecdotes and a good level of engagement.
Brendan GVirtual
I think Mark is extremely flexible and accommodating to the needs of the group. Thank you Mark, your 4 days with us were amazing and helpful.
Andrea KPrivate Client
Mark was a great instructor. His quirky ways and sense of humour make for a great course. I was entertained and interested each step of the way.
Philippe BPrivate Client
Overall very well structured course. It helped me see the benefits of Scrum and learned how to apply it.
Nazir EOttawa
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
The course was excellent, loved the "agile" format. The instructor carefully included agile in most aspects of the course.
Kara SOttawa
This course taught me about Scrum and, in particular, provided depth around the roles and responsibilities of a Scrum team. Despite Covid-19, the material was well-prepared for online consumption and Mark, the instructor, was engaging and informative. Mark has a huge library of Scrum-related resources, as well as many non-Scrum but still applicable resources, and I would highly recommend Mark and his team for anyone seeking ScrumMaster training.
Karen MVirtual
Mark was knowledgable and provided us with a good base to start with.
Maria Noah MPrivate Client
I will highly recommend Mark. I enjoyed the course.
Shamyl NVancouver
Mark is a great instructor that gave us a lot of examples. Generated collaboration.
Francois NMontreal
Mark has helped me learn Agile in a fun way. The hands on experience have added value for a non-agile user like me.
Keerthiga NEdmonton
Extremely enlightening. Put a lot of elements into proper context. Great foundation.
Yvan NMontreal
Mark was a great instructor. He was highly motivated, engaging, and kept us interested for the two days. Highly recommend others to take this course with Mark!
Prashanth MToronto
He is a great listener, well spoken and gives great examples and explanations. Speaks slowly, makes sure everyone understands.
Maxime MMontreal
Mark is an excellent instructor who is passionate about the subject and the people involved.
Lou MOttawa
I thoroughly enjoyed Mark's presentation style and communication.
Joshua RVirtual
Fantastic overview of everything PO, Agile, Scrum. Learning how to manage and maintain a collaborative product backlog will be so valuable.
Elizabeth MPrivate Client
Intense and totally worth it.
Marinho MEdmonton
Mark, you rock. Loved the course.
Jan SVancouver
The instructor was very knowledgeable and kept me interested in the content by applying real life scenarios.
Jennifer MPrivate Client
Excellent! Useful training techniques. Useful anecdotes, exercies, and reference material.
Joel SMontreal
Mark inspires you to make yourself better in the roles which makes your workplace better. I wish he could come to my place of employ to get us setup to succeed. Might have to look into that.
Jackie MEdmonton
Thank you. Enjoyed your examples and how these methods can be used in the real world.
Jenna MToronto
Very well put together and organized. Great teacher who uses lots of examples.
Kunal SToronto
Honestly, the course was way better than expected and worked virtually. I was really nervous about how this would work. Enjoyed the course. It could almost be another 1/2 day in length. The instructor is very knowledgeable. I was a bit worried about the 'virtual' format, but it was so well designed that it worked so well. Kudos! The prep work is important to do - glad it's a requirement.
Dwight MVirtual
Instructor was engaging, kept the interest of the class. Nice material, I really like how we got into Scrum framework right away by using the backlog analogy for the course topics.
Cecilia OOttawa
A +
Derek SOttawa
As a test manager I was looking for a bridge between my Scrum learning and current skills, and becoming confident that I could act as a scrum master. This course provided it.
Rachel JToronto
The course was well organizated and presented but the real value comes in the form of the facilitator Mark. His knowledge, enthusiasm and ability to help you find our own answers was refreshing, Thank you Mark!
James BOttawa
Thumbs up! Easy to follow. Engaging and thought provoking.
Neil OPrivate Client
Great seminar, very helpful and Mark showed us in real time examples the application of Scrum.
Pierre EMontreal
The course material is great and the way Mark presents it is very clear. Mark augments the material with real-world scrum experience across many components/orgs.
Scott NOttawa
I enjoyed having Mark as an instructor, he is knowledgeable on the topic, provided easy to follow examples, and has a good sense of humour. I liked how he took notes on questions people had, provided a brief answer and then provided links after the workshop so that we could follow up on the topics that interest us. The 10 min sanity breaks that he gave every hour were great as it allowed my brain to relax and then come back and focus. I really enjoyed the course, I learned lots over the 2 day workshop. I feel like 2 days might be a bit short for the course as I would have enjoyed another day of the course to learn more and refine my skills. I would recommend this course to anyone new to the scrum master role or interested in learning about scrum as it gives you a great base that you can expand.
Christopher MVirtual
Fantastic overview of Scrum and the need to create High Performing Teams.
Greg LEdmonton
Course material provided was excellent for references and follow up. Instructor was energetic, dynamic, and full engaging.
Dinah MPrivate Client
Interesting facilitation of a topic that could have been not so interesting.
Jeff MEdmonton
Good instruction. Kept it interesting.
Mark OToronto
Mark did an awesome job. He is very knowledgable, helpful, and patient. I will recommend this course for sure.
Jamal EToronto
After 24+ years of traditional thinking, this was refreshing and new. Can't wait to begin implementing at work. Thanks, Mark!
Kristine NEdmonton
Mark, thanks for an awesome class. I was quite impressed how you were able to run the entire course, without consulting notes or a PowerPoint! Then I noticed your Jedi mind trick of putting a finger to your temple to recall information… at least it seemed that way. I have nothing at all by way of improvement I can offer for you. The course was informative and your style was quite engaging
Thom RPrivate Client
Mark is exceptionally knowledgeable and offered many useful tibits I can better my organization with.
James ROttawa
Was very fun and good flow, not by the book provided but with sharing real-life examples and his previous experience. Very appreciated!
Kevin LToronto
Lively, hands on, enlightening. Would recommend.
Allen NEdmonton
I liked it very much. Too bad it was only two days.
Igor SToronto
Excellent source of knowledge and provided additional resources. Helped with real examples
Sean OPrivate Client
You'll spend two great days with amazing people around and learn a lot while laughing. Take this course!
Stephane LMontreal
Really liked the approach by Mark to apply Scrum methodology to this training. Also Mark was available to answer questions and patient.
Damien JOttawa

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Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.

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Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.

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Certified Scrum Training

Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application. 

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Effective Scrum

Fix Broken Scrum

If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.

Learn Effective Scrum

Your Trusted Resource Center for Everything Scrum & Agile

Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.

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Why choose us

Get exclusive bonuses with our Scrum Alliance Certified Scrum training

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Future-proof blueprint

A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.

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Personal coaching

Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.

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Resources

When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.

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Community access

A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.

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Lean Coffee

Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.

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Money-back guarantee

You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.

Get Certified

Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.

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About this course

Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.

Learning and Benefits

Relatable Scenarios

Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.

Respected Certification

Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.

Practical Exercises

With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.

Jargon-Free Learning

This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.

Career Advancement

Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.

Ongoing Support

Our active Scrum community forum is a safe place to ask questions. Long after you earn the Certified Scrum Master certification, you will have access to the forum, course materials, and additional valuable resources.