Separating the genuinely useful from the fairy dust

Where research supports a practice, I say so. Where it doesn't, I say that too, including about practices I teach and sell. Generative AI gets the same treatment: real value in places, badly oversold in most.

A reader holding a newspaper headlined Saving Scrum, Your Pain Is Real, Agile Solutions

The free resources

Subscribing gets you the three eBooks and an invitation to the Virtual Lean Coffee. It also gets you the newsletter, which is the part I’d rather you stayed for.

  • The Guide to Effective Agile Retrospectives
  • A Jargon-Free Introduction to Scrum
  • Agile Engineering Practices and Their Effects PDF Cheat Sheet
  • An invitation to the Virtual Lean Coffee, a semi-monthly Zoom meetup

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Rocks! I would really recomment this instructor to others.
Raghda FToronto
Mark was able to provide valuable lessons in a short period of time. Using a variety of methods he illustrated and reinforced the key elements of scrum.
Sean BOttawa
Mark really knows his stuff, and not only about scrum mastering but also development process and product ownership. Highly recommended.
Jamie SOttawa
Mark uses his extensive experience in scrum training and software dev to add relevent examples which help understand SCRUM better.
Affan MPrivate Client
Content and pace of course was good. Mark was a great coach and answered questions thoroughly.
Chris RKitchener-Waterloo
Mark Levison was an excellent instructor: knowledgeable, personable, and very approachable. The course material was clear and I felt like the coverage was appropriate.
Ken MMontreal
Great instructor, learned a lot and enjoyed.
David POttawa
Pragmatic, no nonsense & applied = very good!
Francois-Pierre MMontreal
I have appreciated using the scrum to the training course itself.
Ionut MMontreal
Good course, lots of excellent content, examples and materials. Would recommend. Mark is a good facilitator who is honest and understanding about the technical and organizational challenges.
Charles MVirtual
Excellent work, I have a lot of ideas and appreciate the way they were introduced.
John MEdmonton
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
Knows his material very well. Is pleasant. Proper course material was provided.
Jean PMontreal
Was very fun and good flow, not by the book provided but with sharing real-life examples and his previous experience. Very appreciated!
Kevin LToronto
Great course, a lot of valuable information. Experienced instructor, great ability to adapt to group and real work situtations.
Karen LPrivate Client
Mark is a very engaging instructor.
Chris PEdmonton
Very easy to get along with and makes points very clearly.
Jason PToronto
Very informative course on the use of Scrum for software development. It covers all the areas of scrum, including all the key players and demonstrates how the roles, responsibilities and process work together to create effective, self organizing teams.
Amera PEdmonton
Brilliantly said. I am happy to be part of this Scrum Product owner course.
Esva PMontreal
Engaging instructor, keeps it interesting.
Yves GMontreal
Mark was very well prepared with the material and handled questions well. You gave us enough information to address our own issues without giving us the solution.
Ramiz IPrivate Client
Mark was a great commincator of the concepts. He practiced what he preached by using SCRUM to team.
Darren MMontreal
Mark is engaging, very knowledgeable and morphs to the class knowledge. His sense of humor is also appreciated.
Malisha CToronto
Very knowledgeable instructor. His experience is obvious.
Mark LMontreal
Mark and the course were able to give me a lot of different perspectives on how scrum can be applied. Mark is very knowledgable and has tech background [which] helped myself as we knew the sector better.
Nicholas LOttawa
Very passionate and organized, kept material interesting.
Sjoerd FEdmonton
Energetic. Applied scrum in practice by helping lead us to answers in many modules.
Laura LVancouver
Mark is very knowledgeable. He is a great instructor.
Nitin PToronto
Mark was fantastic and the course was a great!
Henry MVirtual
Mark was an excellent teacher; explained all concepts very well.
Jackie COttawa
I thought the material and instructor was excellent. It was a full two days!
Shawn DEdmonton
Great instructor, light atmosphere, very knowledgeable and engaging. Thank You!
Edwine JVirtual
Mark was really personable, engaging and put a lot of emphasis on our teams and their dynamic., I would recommend him again.
Riyad IPrivate Client
Highly recommend it. This was awesome. Thank you. Mark is a very good instructor.
Philippe CMontreal
Excellent! Packed in a lot in the limited time without making it overwhelmning.
Ayan KMontreal
Mark was an extremely engaging and informative instructor. I enjoyed all of the aspects of the course/topics covered. I look forward to continuing my Agile education because of this course.
Cailey RToronto
Instructor was well organized and touched each topic in a sequential matter that was logical.
Joe PMontreal
Mark was able to translate his obvious expertise and experience in lay terms, putting the team at ease through humour, anecdotes and a good level of engagement.
Brendan GVirtual
The course was highly insightful. I feel more prepared to take on a Product Owner role. The instructor delivered it in a very easy to understand, digestable way. Making it fun and interactive and educational.
Mhairy MToronto
As always, Mark is both extremely knowledgable and wildy entertaining for all things scrum.
Jennifer MOttawa
Mark was very energetic and enthusiastic instructor. You could definitely feel his passion for Agile and Engineering as a whole.
William IPrivate Client
Great job, easy to understand and fun.
Matt CKitchener-Waterloo
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
Time master- thank you for pushing us through topics. Honestly - stated that you can provide examples, up to us to decide.
Tracey OToronto
Instructor was excellent. Provided an environment of communication.
Nathalile LOttawa
Mark was a great instructor, really made the content easily understandable and great at answering questions.
Melanie MVirtual
Mark is obviously very invested in the material. I never doubted that he was an expert with a lot of industry experience.
Devin ROttawa
Brilliant approach to coaching.
Serguei LToronto
Mark inspired the participants to be engaged in the moment using Plato's dialogue techniques - Mark delights!
Laura DOttawa
This was a fantastic, informative course! I'm ready to try a few of the retro "games" with the team next week.
Erin GOttawa

Get Certified

Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.

About this course

Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.

Learning and Benefits

Relatable Scenarios

Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.

Respected Certification

Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.

Practical Exercises

With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.

Jargon-Free Learning

This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.

Career Advancement

Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.

GenAI for Systems Thinking

Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.

Ongoing Support

Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.