Separating the genuinely useful from the fairy dust

Where research supports a practice, I say so. Where it doesn't, I say that too, including about practices I teach and sell. Generative AI gets the same treatment: real value in places, badly oversold in most.

A reader holding a newspaper headlined Saving Scrum, Your Pain Is Real, Agile Solutions

The free resources

Subscribing gets you the three eBooks and an invitation to the Virtual Lean Coffee. It also gets you the newsletter, which is the part I’d rather you stayed for.

  • The Guide to Effective Agile Retrospectives
  • A Jargon-Free Introduction to Scrum
  • Agile Engineering Practices and Their Effects PDF Cheat Sheet
  • An invitation to the Virtual Lean Coffee, a semi-monthly Zoom meetup

We've helped 8000+ people find success using Scrum

Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.

Insanely terrific. I have been bored silly at some Agile training classes. This was 100% interesting… okay, 98%. Very clear, Exceptional memory! I get it now - the value of a *real* pro scrum master.
Simon CVancouver
I found Mark to be engaged, upbeat, and very knowledgeable.
Peter LPrivate Client
Mark is extremely well informed on the subject matter and made it extremely easy to comprehend. I find his ability to articulate his thoughts and teachings very impressive, and it's easy to see how intelligent he is.
Alexandria SOttawa
The instructor was able to cram a staggering amount of learning into a very short amount of time in a very effective manner. I highly-recommend this training for any Scrum Product Owner or Scrum Dev Team member. The instructor was even able to effectively maintain the energy levels of the students throughout the 2-day course by taking sufficient breaks and by introducing sufficient novelty between modules to keep things interesting throughout.
Tyler TVirtual
Great Choose-Your-Own-Adventure!
Mike SOttawa
Mark was full of energy. There was never a moment where what we were discussing wasn't interesting.
Swetha RKitchener-Waterloo
Mark is quite knowledgable about the subject. A good collaborative style was used so I can learn everyone's views and share what I could gather.
Sriprasadh ROttawa
Mark, thanks for an awesome class. I was quite impressed how you were able to run the entire course, without consulting notes or a PowerPoint! Then I noticed your Jedi mind trick of putting a finger to your temple to recall information… at least it seemed that way. I have nothing at all by way of improvement I can offer for you. The course was informative and your style was quite engaging
Thom RPrivate Client
Mark is a very approachable and friendly instructor and brings some comic relief to his training sessions. He broke down Scrum/Agile so that it was very easy to follow, and always offered opportunities for the class to ask questions. I felt very supported and encouraged while learning about Scrum/Agile and was never scared to ask a question. I am looking forward to another training opportunity to learn from Mark again!
Dana SVirtual
Mark is a great instructor for a difficult topic. The course was great to establish Agile/Scrum basics.
Hansil SPrivate Client
Excellent instructor and the course was great. A lot of thought provoking exercises that bring home the idea of scrum.
Deena SToronto
Mark was absolutely good. He has a confidence that helps me know what is and is not part of scrum. He has a clarity about the concept of scrum. He allows session participants to see where they can be creative.
Kelly SVirtual
Very knowledgeable of the subject matter. Kept the pace of the course quick, which is good.
Tarek ROttawa
Very knowledgeable and very fun and interesting way to deliver the content.
Eric SToronto
We covered a vast amount of information in 2 days - all extremely helpful! Mark kept the class engaged and it is clear he is enthusiastic and believs in the methodology he is teaching, which has a very positive influence. He was open to discussing topics the class had questions about while fitting in a lot of other valuable items!
Jennifer SToronto
The course was fun to follow and covers a lot of material. Mark keeps the class engaged and is respectful to participants.
Julie SVirtual
What a great course! I feel that I got exactly what I needed. Mark did an amazing job showing me what I could easily do and what I should accept will take time. Amazing class!
Angela SToronto
Fantastic instructor and glad that it was run as Scrum (clever!)
Kareem SKitchener-Waterloo
He rocks! I like a lot of the tips given by him.
Fagner SMontreal
Great course. I learned enough to get me started doing Scrum. The instructor really knows the content and made pleasant and dynamic the delivery.
Carlos MPrivate Client
Great job Mark! Training was excellent. I now know what REAL scrum is and feel equipped to continue learning and practicing true scrum principles.
Cornelus MVirtual
Mark is very knowledgeable and the course provides a very solid understanding of scrum and the scrum master role.
Mona SOttawa
A excellent and well-delivered course. Very informative!
Warren ROttawa
Very informative course on the use of Scrum for software development. It covers all the areas of scrum, including all the key players and demonstrates how the roles, responsibilities and process work together to create effective, self organizing teams.
Amera PEdmonton
Very nice, friendly and knowledgable. Encouraging of questions and participation. Approachable and making you feel comfortable to get something wrong but grow from it.
Dan SVirtual
Mark is very patient and gives very good explanations. Setup the environment to be very friendly.
Zac LVirtual
Added some very interesting info as well as presented the material very well clearly.
Yvonne REdmonton
I applaud Mark's view on working in agile. I was able to clearly understand the fundamental core and roles of agile.
Adil SOttawa
Mark was great and full of recommendations. He was also very knowledgeable and able to answer all our questions.
Chris MPrivate Client
Mark Levison lives and embodies the SCRUM in his courses. Never before have I felt so empowered to self-organize in a classroom setting.
Zoltan MOttawa
Mark is excellent. He instructs and communicates in simple and visual ways that are memorable. He is adaptable, and does a great job balancing needs of individuals and the group.
Ryan MToronto
Clever, concise SM training that delivered all the essential elements needed to start using Scrum at work right away.
Sabrina KOttawa
Great! Very enthuiastic instructor and made learning a breeze.
Dalbir SKitchener-Waterloo
Knowledgable and engaged the trainees to think and share their ideas.
Carol BPrivate Client
Very good introduction to my new role. Mark leads lively and thought-provoking discussions.
Bob COttawa
Mark did a fantastic job. [Private Client] was a unique challenge of a long history with hardened habits, as well as a very peculiar definition of Agile and SCRUM.
Imran APrivate Client
He knows his stuff!
Stephen DVancouver
Great course. Lots of fun and learning. Thanks!
Edgar DVancouver
Mark is an awesome instructor. A very patient instructor that welcomes all questions. He is definitely the Yoda of the Scrum universe.
Ting-Yu LToronto
Nothing but positive things to say. Mark was very clear in the material he presented and was able to easily pivot to a new topic or give additional context as required. I enjoyed the exercises and open discussions.
Angela MOttawa
Extremely knowledgable on all material covered. Tons of experience and real world examples to pull from. Knowledgable on all material covered as well as periphery topics. Funny, engaging, and helped class feel they added value.
Steve DKitchener-Waterloo
Excellent, great management of large group, Excellent information
Susan LPrivate Client
The instructor was well prepared, and extremely knowledgeable. The course was structured in a way that it was easy to follow, well structured, and easy to be engaged. All the team activities were extremely useful to put in practice the theory. I enjoyed every single one! Virtual learning is a really difficult environment, and the instructor made it look like a piece of cake, kept us engaged throughout the days. Kuddos!
Jenny CVirtual
Mark was a good speaker and resourceful instructor. Exercises were practical and useful.
Ronald MPrivate Client
Mark appears to be knowledgeable and highly experienced in Scrum and did a great job in creating more clarity for the group on complex concepts.
Ryan RVirtual
Great to get this training from the subject matter expert.
Nisha AToronto
I liked Mark. I think he answered all the questions really well and engaged the group in very good discussion. The prep work was very helpful and I do not feel like I missed out on anything because it was virtual. It was well organized!
Raji RVirtual
Mark is a great instructor that gave us a lot of examples. Generated collaboration.
Francois NMontreal
The content of the course covered most of things I was looking for. Mark is a knowledgeable instructor and was able to answer all of the queries the class had.
Ramandeep MEdmonton
I though the class was great. I liked how the class was structured in a Scrum Agile way and how we got to choose what to focus the class time on.
Ryan DVancouver

Get Certified

Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.

Registration is now open for workshops:

About this course

Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.

Learning and Benefits

Relatable Scenarios

Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.

Respected Certification

Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.

Practical Exercises

With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.

Jargon-Free Learning

This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.

Career Advancement

Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.

GenAI for Systems Thinking

Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.

Ongoing Support

Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.