Choose the Right Scrum Training for Your Needs
Struggling to decide whether to take the ScrumMaster or Product Owner training? First, know the problem that you’re trying to solve, then let that guide you.
A simplified explanation of the differences between our two most popular courses:
Certified Scrum Master (CSM)
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Who Should Attend
- Individual Contributors (Developer, Tester, BA)
- ScrumMasters
- Product Owners
- Traditional Project Managers
- Mid-level Executives, etc
Certified Scrum Product Owner (CSPO)
The course for those who work regularly with stakeholders. Take your skills and career to the next level by learning how to how to make Product Ownership a collaborative effort with your development team.
Who Should Attend
- Product Owners
- ScrumMasters
- Business Analysts
- Product Managers
- Project Managers
- Business Stakeholder
- Program Managers
Upcoming Workshops
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark presents an honest, relatable view of Scrum and the role of the ScrumMaster using relevant and practical class exercises. The class materials are thoughtfully designed and well-adapted to a live remote learning environment. Mark answers class questions by drawing on his years of experience practicing Scrum at various organizations and background as both an educator and student of cognitive sciences. AgilePainRelief provides free resources that extend your learning beyond the classroom; look no further!
Stephane GVirtual
Mark maintained an ongoing environment of engagement. One of the best classroom based courses I have participated in.
Grant BPrivate Client
Instructor was very knowledgeable. Situations we brought forward he was able to help us detemine the source of the issue without telling us. Great coach!
Elsie SEdmonton
Mark is a very engaging instructor. He combines his scrum master knowledge with humour and demontrates both in real situations. He has inspired me through this course to be a great scrum master!
Lisa MToronto
Mark kept us engaged by staying animated and keeping an open feedback loop. I loved his facilitation for this CSPO training.
Varun VPrivate Client
Mark was very knowledgeable; I really appreciated the examples that he shared with the group. Thank you!
Suzanne AVirtual
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
The course was really interactive, Mark did a great job at running the course online during the pandemic. He was always willing to answer questions and provide relevant resources. I like that the focus during class-time was more on effective implementation in the real world rather than learning text-book material.
Agata BVirtual
These days passed quickly, the instructor is very friendly and relaxed. Thanks again to Mark for his support!
Vlad AVirtual
Great course! Very engaging and knowlegeable instructor.
Kolin BOttawa
Course was fantastic and informative. The instructor did his best to include as much of the expensive material as he could. It was engaging and fun to listen to. I would highly recomment this training to anyone interested in the Scrum methology.
Derrick BOttawa
Insightful material, engaging classroom practice.
Eliza BVirtual
Great energy. Interesting course material.
Julie CToronto
Mark is very well read, with lots of breadth. Mark helped to challenge participants' ways of thinking that could impede scrum implementation.
Louise BOttawa
Mark made the class enjoyable. I was initially dreading a 3 day course. After the first day I knew that I could live through the course.
Dickie BPrivate Client
Instructor was very knowledgable! Incredible library in his head.
Kafia BOttawa
Instructor very knowledgeable, supportive, and a great coach.
Jay BVancouver
I truly enjoyed the Scrum Master course. Mark shares industry knowledge so it is not just theory. The material/boards were easy to understand.
Yuri AVirtual
Thanks for being so responsive and Agile in your approach to leading the class.
Deb BKitchener-Waterloo
Very engaging instructor and scenarios.
Christine APrivate Client
Mark was fantastic. Enjoyed his coaching very well. Course was very interesting.
Robert AOttawa
Fantastic course. I am excited about implementing more of what I learned.
Andrew BToronto
Very good and useful information. I like the format (no boring Powerpoint) and doing the meeting as a sprint was great.
Fred BPrivate Client
Excellent course and facilitator instruction.
John BVancouver
Instructor was very passionate about subject and links theory to concrete examples.
Jean-Philippe BMontreal
Mark was a great instructor. He made things really fun and engaging. It wasn't just a boring lecture to sit through for two
days. It kept us engaged and we learned a lot. Thanks Mark!
Geeta BVirtual
Mark is an extremely knowledgeable Scrum practitioner and a great coach! He gave each of the participants clear and useful answers to the questions we had during the training, whether the questions were about the material or from work experiences, and helped us figure out how to handle situations on our own. This is the first time I take an agile training that gives me clarity about ways of improving how I work with my team
Martha BVirtual
It was a pleasure learning with Mark. The scrum-like structure of the course made it interactive and fun.
Florent GToronto
Instructor was extremely well prepared, know the material inside and out. Always had a good response for every question. And had a great sense of humor
Christian BPrivate Client
Mark did a fantastic job of concisely and thoroughly describing the POs.
Dean GToronto
Great instructor with clever communication techniques to help the attendees grasp ideas.
Asad BKitchener-Waterloo
Thank you. It has been one of the most interesting courses I have attended.
Hemant KToronto
The course provided an excellent deep dive into scrum and the role of the scrum master. The instructor was very knowledgeable and well versed on the research of scrum.
Robyne LOttawa
Great course! I will recommend this to others.
Darryl EVancouver
The course was well organizated and presented but the real value comes in the form of the facilitator Mark. His knowledge, enthusiasm and ability to help you find our own answers was refreshing, Thank you Mark!
James BOttawa
Very useful take on scrum, focused on the prod owners needs and responsibilities. Practical tools to start and plenty of other sources of info to continue growing.
Paula MToronto
Very knowledgeable, informative, flexible in fitting situations into ideas.
Katie MOttawa
I enjoyed the course and the instruction. Good examples were provided. Excercises helped me understand concepts.
Claire LPrivate Client
Knows his stuff. Has a lot of industries "real life" examples that help us understand those Agile methodologies.
Isabelle LMontreal
Very concise, clear material. Lots of experience went into the material and live explanation.
Justin LKitchener-Waterloo
I really appreciated the experience as a whole. Great valuable content. Super trainer. Experienced and flexible.
Marie MOttawa
Patient and helpful in answering questions throughout the course. Appreciate the resources shared i.e. book recommendations to further learning outside of the course. I liked how Mark encouraged small gains instead of trying to implement an overnight solution
Katherine SVirtual
The course was well structured. I like how Mark used the dashboard and used it like a scrum process. Mark knows the material, respect the students and teaches it well. Always open to questions. He did a great job of keeping the students engaged by asking for feedback. Even when there was a small technical glitch Mark did not lose a beat, he ploughed through.
The course was enjoyable.
Peter RVirtual
Overall very well structured course. It helped me see the benefits of Scrum and learned how to apply it.
Nazir EOttawa
Great course! Mark is entertaining and knowledgable. Bring your questions and touch problems. Exploring participants' real-world problems triggered the best, most useful discussions in the course.
Jessica SOttawa
Very patient. Really liked the group activity where we had to work in Sprints on user stories.
Anita AVirtual
Mark appears to be knowledgeable and highly experienced in Scrum and did a great job in creating more clarity for the group on complex concepts.
Ryan RVirtual
Very good. Great at illustrating his point.
Manny BOttawa
Mark is very knowledgeable and communicates the value of Scrum very clearly. He uses real-world examples which helps tremendously.
Matt MOttawa
Mark is an excellent instructor, the course was well organized and well paced.
Thong TEdmonton
Mark kept us engaged by staying animated and keeping an open feedback loop. I loved his facilitation for this CSPO training.
Varun VPrivate Client
Mark was very knowledgeable; I really appreciated the examples that he shared with the group. Thank you!
Suzanne AVirtual
Mark presents an honest, relatable view of Scrum and the role of the ScrumMaster using relevant and practical class exercises. The class materials are thoughtfully designed and well-adapted to a live remote learning environment. Mark answers class questions by drawing on his years of experience practicing Scrum at various organizations and background as both an educator and student of cognitive sciences. AgilePainRelief provides free resources that extend your learning beyond the classroom; look no further!
Stephane GVirtual
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
The course was really interactive, Mark did a great job at running the course online during the pandemic. He was always willing to answer questions and provide relevant resources. I like that the focus during class-time was more on effective implementation in the real world rather than learning text-book material.
Agata BVirtual
These days passed quickly, the instructor is very friendly and relaxed. Thanks again to Mark for his support!
Vlad AVirtual
Great course! Very engaging and knowlegeable instructor.
Kolin BOttawa
Course was fantastic and informative. The instructor did his best to include as much of the expensive material as he could. It was engaging and fun to listen to. I would highly recomment this training to anyone interested in the Scrum methology.
Derrick BOttawa
Insightful material, engaging classroom practice.
Eliza BVirtual
Great energy. Interesting course material.
Julie CToronto
Mark is very well read, with lots of breadth. Mark helped to challenge participants' ways of thinking that could impede scrum implementation.
Louise BOttawa
Mark made the class enjoyable. I was initially dreading a 3 day course. After the first day I knew that I could live through the course.
Dickie BPrivate Client
Instructor was very knowledgable! Incredible library in his head.
Kafia BOttawa
Instructor very knowledgeable, supportive, and a great coach.
Jay BVancouver
I truly enjoyed the Scrum Master course. Mark shares industry knowledge so it is not just theory. The material/boards were easy to understand.
Yuri AVirtual
Thanks for being so responsive and Agile in your approach to leading the class.
Deb BKitchener-Waterloo
Very engaging instructor and scenarios.
Christine APrivate Client
Mark was fantastic. Enjoyed his coaching very well. Course was very interesting.
Robert AOttawa
Mark maintained an ongoing environment of engagement. One of the best classroom based courses I have participated in.
Grant BPrivate Client
Fantastic course. I am excited about implementing more of what I learned.
Andrew BToronto
Very good and useful information. I like the format (no boring Powerpoint) and doing the meeting as a sprint was great.
Fred BPrivate Client
Excellent course and facilitator instruction.
John BVancouver
Instructor was very passionate about subject and links theory to concrete examples.
Jean-Philippe BMontreal
Mark was a great instructor. He made things really fun and engaging. It wasn't just a boring lecture to sit through for two
days. It kept us engaged and we learned a lot. Thanks Mark!
Geeta BVirtual
Mark is an extremely knowledgeable Scrum practitioner and a great coach! He gave each of the participants clear and useful answers to the questions we had during the training, whether the questions were about the material or from work experiences, and helped us figure out how to handle situations on our own. This is the first time I take an agile training that gives me clarity about ways of improving how I work with my team
Martha BVirtual
It was a pleasure learning with Mark. The scrum-like structure of the course made it interactive and fun.
Florent GToronto
Instructor was extremely well prepared, know the material inside and out. Always had a good response for every question. And had a great sense of humor
Christian BPrivate Client
Mark did a fantastic job of concisely and thoroughly describing the POs.
Dean GToronto
Great instructor with clever communication techniques to help the attendees grasp ideas.
Asad BKitchener-Waterloo
Instructor was very knowledgeable. Situations we brought forward he was able to help us detemine the source of the issue without telling us. Great coach!
Elsie SEdmonton
Thank you. It has been one of the most interesting courses I have attended.
Hemant KToronto
The course provided an excellent deep dive into scrum and the role of the scrum master. The instructor was very knowledgeable and well versed on the research of scrum.
Robyne LOttawa
Great course! I will recommend this to others.
Darryl EVancouver
The course was well organizated and presented but the real value comes in the form of the facilitator Mark. His knowledge, enthusiasm and ability to help you find our own answers was refreshing, Thank you Mark!
James BOttawa
Very useful take on scrum, focused on the prod owners needs and responsibilities. Practical tools to start and plenty of other sources of info to continue growing.
Paula MToronto
Very knowledgeable, informative, flexible in fitting situations into ideas.
Katie MOttawa
I enjoyed the course and the instruction. Good examples were provided. Excercises helped me understand concepts.
Claire LPrivate Client
Knows his stuff. Has a lot of industries "real life" examples that help us understand those Agile methodologies.
Isabelle LMontreal
Very concise, clear material. Lots of experience went into the material and live explanation.
Justin LKitchener-Waterloo
I really appreciated the experience as a whole. Great valuable content. Super trainer. Experienced and flexible.
Marie MOttawa
Patient and helpful in answering questions throughout the course. Appreciate the resources shared i.e. book recommendations to further learning outside of the course. I liked how Mark encouraged small gains instead of trying to implement an overnight solution
Katherine SVirtual
The course was well structured. I like how Mark used the dashboard and used it like a scrum process. Mark knows the material, respect the students and teaches it well. Always open to questions. He did a great job of keeping the students engaged by asking for feedback. Even when there was a small technical glitch Mark did not lose a beat, he ploughed through.
The course was enjoyable.
Peter RVirtual
Overall very well structured course. It helped me see the benefits of Scrum and learned how to apply it.
Nazir EOttawa
Great course! Mark is entertaining and knowledgable. Bring your questions and touch problems. Exploring participants' real-world problems triggered the best, most useful discussions in the course.
Jessica SOttawa
Very patient. Really liked the group activity where we had to work in Sprints on user stories.
Anita AVirtual
Mark appears to be knowledgeable and highly experienced in Scrum and did a great job in creating more clarity for the group on complex concepts.
Ryan RVirtual
Very good. Great at illustrating his point.
Manny BOttawa
Mark is very knowledgeable and communicates the value of Scrum very clearly. He uses real-world examples which helps tremendously.
Matt MOttawa
Mark is a very engaging instructor. He combines his scrum master knowledge with humour and demontrates both in real situations. He has inspired me through this course to be a great scrum master!
Lisa MToronto
Mark is an excellent instructor, the course was well organized and well paced.
Thong TEdmonton
Why choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
Money-back guarantee
You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Your Guide to Everything Scrum
Mark Levison spent 12 years as a ScrumMaster and Coach, helping teams by chance before he started to systemize it. Armed with an insatiable love for research, he has been studying and teaching Agile since 2001, introducing Scrum, Lean, and Agile methodology to a broad range of individuals and organizations. Mark has helped launch Scrum practice throughout Canada including Government of Canada departments, major financial and insurance institutions, healthcare agencies, and leading payroll, HR services, and software companies.
Students and communities benefit from Mark’s more than thirty years of experience in the IT industry and over two decades of Scrum and Agile expertise, as he brings his uniquely fun and effective teaching style to thousands of individuals and teams so they can be more effective.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
Registration is now open for workshops:
About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.