Product Owner
- 8 min read
Put an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark maintained an ongoing environment of engagement. One of the best classroom based courses I have participated in.
Grant BPrivate Client
Brilliant instructor for a heavy and varied course. Answers questions almost flawlessly and really understands what people need in order to learn effectively.
Analee CPrivate Client
Amazing course! Love every second of it. Mark kept us all engaged. I knew nothing about agile/scrum and now feel well equipped to make changes at work. I'd love for the rest of my team to attend.
Shravan COttawa
Insanely terrific. I have been bored silly at some Agile training classes. This was 100% interesting… okay, 98%. Very clear, Exceptional memory! I get it now - the value of a *real* pro scrum master.
Simon CVancouver
Mark did a great job. I learned way more than I thought. Scrum is way more than sprints and stand ups. It's a system for effective teams.
Joshua BVirtual
Where to start ........ Mark you have a mind filled with knowledge not sure how you can keep it all straight!!! I took scrum training last year at [Private Client] and I really enjoyed taking it again with you. Scrum is scrum but the flavor you brought to it kept me engaged and it made the workshop fun. I was always looking forward in coming back and hearing more. I enjoyed the experiences and all the references you provided. I have to admit after the first day I went to bed at night and was thinking about Scrum. How am I going to do this at work, what experiments can I run, how can I change up my retro’s so they aren’t boring and everyone wants to join. The course is well structured and the material we covered was just the right amount. We went into enough detail where needed and at a higher level for others. The course allowed us to ask for more content and we always had an opportunity to ask questions before moving on. Thank you for this fantastic workshop.
Josee CVirtual
Mark is a wealth of knowledge and makes agile super easy! The course is interesting, interactive, and extremely informative. I got a lot of takeaways from the course and excited to take this back to my team. I'm looking forward to taking the Advance Scrum and Advanced PO courses next Fall.
Jenny CVirtual
Brilliant! Truly enjoyed the information and material. Instructor related well to class and provided for fantastic environment for learning. Would recommend this course and facilitator in a heart beat.
Raquel BPrivate Client
Great instructor, very satisfied, will recomment! I brought my whole team with me, happy I did.
Joshua COttawa
Using Scrum to teach Scrum. Perfect.
Andrew COttawa
There is so much about Scrum that I didn't know I didn't know! Thanks Mark for an informative and engaging 2 days.
Dan LKitchener-Waterloo
I think Mark is extremely flexible and accommodating to the needs of the group. Thank you Mark, your 4 days with us were amazing and helpful.
Andrea KPrivate Client
Thank you Mark! Up until last week I knew nothing about Scrum and now I know quite a lot. Took my test this morning -- just as you said, it was not that complicated and panicking was not warranted. Excited to apply the new skills in practice!
Anastasia KVirtual
Having been a scrummaster for a while, I was looking to get a refresher - but I got a whole discovery out of it.
Philippe LMontreal
I cannot say anything but good things about the course, and have been telling many people in my org about it.
Hatem NVirtual
This course helped me get a significant understanding of what Scrum is, how it can be applied in my real life work environment and what benefits could I have from it. The instructor was passionate about the subject, which helped me stay focus and interested.
Vincent MVirtual
This was a great course that I will recomment to others! A lot to cover in a short period of time, and I managed to understand most if not all material. I'm excited to take my learnings with me and apply to my role at my company!
Lesleanne BToronto
Mark was an awesome instructor, engaging, and very informative and knowledgable.
Tanya BToronto
Excellent instructor and very knowledgeable. I feel much more prepared for a process that I am already a part of.
Shamir REdmonton
Knows course material well. Quick to answer all questions.
Michael BEdmonton
Mark was a great instructor. He made things really fun and engaging. It wasn't just a boring lecture to sit through for two
days. It kept us engaged and we learned a lot. Thanks Mark!
Geeta BVirtual
Excellent communicator, good at focusing on the important topics.
Mick BPrivate Client
Passionate and enthusiastic instructor, excellent course and materials.
Don CVancouver
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
Fantastic. Very engaging and helpful blend of both Scrum and general business advice.
Dace DOttawa
The course was very interesting and provided enough for me to start structuring my team's work along scrum principles.
Eric DPrivate Client
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
AMAZING! Funny, interesting, engaging course!
Bassem HMontreal
Solid grounding in Scrum and examples to apply it at work.
John CVancouver
This was a fantastic, informative course! I'm ready to try a few of the retro "games" with the team next week.
Erin GOttawa
I appreciate the opportunity to attend the workshop. I enjoyed the time spent with my fellow co-workers to learn together. Mark is passionate about Scrum and willing to dig into our problem and seek for the remedies to resolve.
Heather JVancouver
Great in depth knowledge of subject matter.
Joseph COttawa
He explained extremely well and gave great concrete examples. Helped to see how to apply to work place.
Genevieve CMontreal
Mark was fantastic. He really knows how to keep everyone engaged and I found the course really fun. Still subscribe to the belief that learning is done best when you're having fun so thank you :)
Sabrina AVirtual
I absolutely love your practical pragmatic approach to delivering information. Very conductive to learning.
Mandy JOttawa
Mark was a very knowledgeable instructor and very passionate about the material. For a brand new subject area, I was very content and feeling comfortable in training (which usually is not the normal case). Whatever little pre-knowledge I had, this was a very great course. I took my own notes by hand and will strive the use the material as much as possible where I can. I did all of the pre-work and it definitely helped. Thank you for the training !
Brian BVirtual
Great instructor, light atmosphere, very knowledgeable and engaging. Thank You!
Edwine JVirtual
Very patient. Really liked the group activity where we had to work in Sprints on user stories.
Anita AVirtual
Thoroughly knowledgeable about subject.
Enwei CVancouver
Instructor very knowledgeable, supportive, and a great coach.
Jay BVancouver
Mark is very knowledgeable on the subject and always had good arguments to overcome the "we couldn't do this in our organization".
Sebastien DPrivate Client
Mark was great! Although the online learning environment can be tricky, I found Mark has the ability to keep a class engaged. Whether you're introverted or extroverted, this course is for you.
Curtis HVirtual
Well structured training. Excellent communication skills.
Khaled MToronto
Very enthusiastic and diplomatic. Very knowledgeable. Course was enjoyable.
Chris MKitchener-Waterloo
The CSM course was extremely valuable in understanding the theorotical and practical concepts and techniques necessary to start my journey as Scrum Master. Mark was a knowledgeable and flexible facilitor.
Erik GToronto
Mark was fantastic. Possibly the best, most prepared instructor I've seen. He was awesome.
Colin MToronto
Greatly impressed by the teaching style and format of the course. Much appreciate the sprint style format and the engagment level of the instructor.
Hatem NOttawa
Mark was very patient with questions from the group and excellent at making us think.
Chris TToronto
He is very motivated. Mark kept us engaged as the day went fast. He was respectful and was active listener, paid attention to cues when we did not understand.
Lyne LOttawa
Mark is very well read, with lots of breadth. Mark helped to challenge participants' ways of thinking that could impede scrum implementation.
Louise BOttawa
Mark was an awesome instructor, engaging, and very informative and knowledgable.
Tanya BToronto
Mark maintained an ongoing environment of engagement. One of the best classroom based courses I have participated in.
Grant BPrivate Client
Excellent instructor and very knowledgeable. I feel much more prepared for a process that I am already a part of.
Shamir REdmonton
Brilliant instructor for a heavy and varied course. Answers questions almost flawlessly and really understands what people need in order to learn effectively.
Analee CPrivate Client
Knows course material well. Quick to answer all questions.
Michael BEdmonton
Mark was a great instructor. He made things really fun and engaging. It wasn't just a boring lecture to sit through for two
days. It kept us engaged and we learned a lot. Thanks Mark!
Geeta BVirtual
Amazing course! Love every second of it. Mark kept us all engaged. I knew nothing about agile/scrum and now feel well equipped to make changes at work. I'd love for the rest of my team to attend.
Shravan COttawa
Excellent communicator, good at focusing on the important topics.
Mick BPrivate Client
Insanely terrific. I have been bored silly at some Agile training classes. This was 100% interesting… okay, 98%. Very clear, Exceptional memory! I get it now - the value of a *real* pro scrum master.
Simon CVancouver
Passionate and enthusiastic instructor, excellent course and materials.
Don CVancouver
Mark did a great job. I learned way more than I thought. Scrum is way more than sprints and stand ups. It's a system for effective teams.
Joshua BVirtual
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
Fantastic. Very engaging and helpful blend of both Scrum and general business advice.
Dace DOttawa
Where to start ........ Mark you have a mind filled with knowledge not sure how you can keep it all straight!!! I took scrum training last year at [Private Client] and I really enjoyed taking it again with you. Scrum is scrum but the flavor you brought to it kept me engaged and it made the workshop fun. I was always looking forward in coming back and hearing more. I enjoyed the experiences and all the references you provided. I have to admit after the first day I went to bed at night and was thinking about Scrum. How am I going to do this at work, what experiments can I run, how can I change up my retro’s so they aren’t boring and everyone wants to join. The course is well structured and the material we covered was just the right amount. We went into enough detail where needed and at a higher level for others. The course allowed us to ask for more content and we always had an opportunity to ask questions before moving on. Thank you for this fantastic workshop.
Josee CVirtual
The course was very interesting and provided enough for me to start structuring my team's work along scrum principles.
Eric DPrivate Client
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
AMAZING! Funny, interesting, engaging course!
Bassem HMontreal
Mark is a wealth of knowledge and makes agile super easy! The course is interesting, interactive, and extremely informative. I got a lot of takeaways from the course and excited to take this back to my team. I'm looking forward to taking the Advance Scrum and Advanced PO courses next Fall.
Jenny CVirtual
Solid grounding in Scrum and examples to apply it at work.
John CVancouver
This was a fantastic, informative course! I'm ready to try a few of the retro "games" with the team next week.
Erin GOttawa
I appreciate the opportunity to attend the workshop. I enjoyed the time spent with my fellow co-workers to learn together. Mark is passionate about Scrum and willing to dig into our problem and seek for the remedies to resolve.
Heather JVancouver
Great in depth knowledge of subject matter.
Joseph COttawa
He explained extremely well and gave great concrete examples. Helped to see how to apply to work place.
Genevieve CMontreal
Mark was fantastic. He really knows how to keep everyone engaged and I found the course really fun. Still subscribe to the belief that learning is done best when you're having fun so thank you :)
Sabrina AVirtual
I absolutely love your practical pragmatic approach to delivering information. Very conductive to learning.
Mandy JOttawa
Brilliant! Truly enjoyed the information and material. Instructor related well to class and provided for fantastic environment for learning. Would recommend this course and facilitator in a heart beat.
Raquel BPrivate Client
Great instructor, very satisfied, will recomment! I brought my whole team with me, happy I did.
Joshua COttawa
Mark was a very knowledgeable instructor and very passionate about the material. For a brand new subject area, I was very content and feeling comfortable in training (which usually is not the normal case). Whatever little pre-knowledge I had, this was a very great course. I took my own notes by hand and will strive the use the material as much as possible where I can. I did all of the pre-work and it definitely helped. Thank you for the training !
Brian BVirtual
Great instructor, light atmosphere, very knowledgeable and engaging. Thank You!
Edwine JVirtual
Very patient. Really liked the group activity where we had to work in Sprints on user stories.
Anita AVirtual
Thoroughly knowledgeable about subject.
Enwei CVancouver
Instructor very knowledgeable, supportive, and a great coach.
Jay BVancouver
Using Scrum to teach Scrum. Perfect.
Andrew COttawa
There is so much about Scrum that I didn't know I didn't know! Thanks Mark for an informative and engaging 2 days.
Dan LKitchener-Waterloo
Mark is very knowledgeable on the subject and always had good arguments to overcome the "we couldn't do this in our organization".
Sebastien DPrivate Client
Mark was great! Although the online learning environment can be tricky, I found Mark has the ability to keep a class engaged. Whether you're introverted or extroverted, this course is for you.
Curtis HVirtual
I think Mark is extremely flexible and accommodating to the needs of the group. Thank you Mark, your 4 days with us were amazing and helpful.
Andrea KPrivate Client
Well structured training. Excellent communication skills.
Khaled MToronto
Very enthusiastic and diplomatic. Very knowledgeable. Course was enjoyable.
Chris MKitchener-Waterloo
The CSM course was extremely valuable in understanding the theorotical and practical concepts and techniques necessary to start my journey as Scrum Master. Mark was a knowledgeable and flexible facilitor.
Erik GToronto
Thank you Mark! Up until last week I knew nothing about Scrum and now I know quite a lot. Took my test this morning -- just as you said, it was not that complicated and panicking was not warranted. Excited to apply the new skills in practice!
Anastasia KVirtual
Having been a scrummaster for a while, I was looking to get a refresher - but I got a whole discovery out of it.
Philippe LMontreal
Mark was fantastic. Possibly the best, most prepared instructor I've seen. He was awesome.
Colin MToronto
I cannot say anything but good things about the course, and have been telling many people in my org about it.
Hatem NVirtual
Greatly impressed by the teaching style and format of the course. Much appreciate the sprint style format and the engagment level of the instructor.
Hatem NOttawa
Mark was very patient with questions from the group and excellent at making us think.
Chris TToronto
He is very motivated. Mark kept us engaged as the day went fast. He was respectful and was active listener, paid attention to cues when we did not understand.
Lyne LOttawa
Mark is very well read, with lots of breadth. Mark helped to challenge participants' ways of thinking that could impede scrum implementation.
Louise BOttawa
This course helped me get a significant understanding of what Scrum is, how it can be applied in my real life work environment and what benefits could I have from it. The instructor was passionate about the subject, which helped me stay focus and interested.
Vincent MVirtual
This was a great course that I will recomment to others! A lot to cover in a short period of time, and I managed to understand most if not all material. I'm excited to take my learnings with me and apply to my role at my company!
Lesleanne BToronto
Confused? Burnt Out? Disillusioned?
WE FEEL YOUR PAIN
Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
New to Scrum
Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
Certified Scrum Training
Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application.
Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
Your Trusted Resource Center for Everything Scrum & Agile
Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
Product Owner
- 5 min read
Is the Scrum Guide Wrong About the Product Owner?
The Scrum Guide says POs aren't required at Daily Scrum, but should they be? Explore why Product Owners should attend to increase team value.
Read full article
Scrum Tools
- 4 min read
Mismeasurement Mess - IRCC Leads the Way
Is IRCC's focus on speed creating unfair visa denials? Explore how mis-measurement clogs the system and hurts applicants.
Read full article Why choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
map
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
account_circle
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
menu_book
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
group
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
coffee
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
workspace_premium
Money-back guarantee
You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
Registration is now open for workshops:
About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
Ongoing Support
Our active Scrum community forum is a safe place to ask questions. Long after you earn the Certified Scrum Master certification, you will have access to the forum, course materials, and additional valuable resources.