Working Agreements are a simple, powerful way of creating explicit guidelines for what kind of work culture you want for your Team. They are a reminder for everyone about how they can commit to respectful behaviour and communication. In this post we’ll help you understand why these agreements are useful, and how you can help […]
Scrum By Example
Scrum by Example – How to Handle Production Support Issues in Scrum
Whenever you are building and deploying a complex system, there are always going to be bugs, defects, and unforeseen problems with usability — commonly referred to as Production Support issues. Today, our ScrumMaster and their Team grapple with these issues, to help you understand how they affect a Scrum Team and what you can do […]
Scrum by Example – The Story of an Incomplete Sprint
A Scrum Sprint is incomplete when the Team can’t deliver the working features they committed to. We cover the reasons for this and how you can help your Team. Dramatis Personae Steve – a ScrumMaster and the hero of our story Paula – the Product Owner of Steve’s Team Tonia – the Team’s Quality Assurance […]
Scrum by Example – Product Backlog Refinement in Action
In Scrum, Product Backlog Refinement is an essential meeting of the Product Owner and the Development Team to gain clarity and a shared understanding of what needs to be done through discussion and sharing of ideas. The following is a guide example of how to run an effective Product Backlog Refinement meeting. Dramatis Personae: Steve […]
Scrum by Example – How to Deal with Bad User Stories as a ScrumMaster
It is common in the early stages of Scrum implementation for there to be misunderstandings about what User Stories are for and what makes them useful. A ScrumMaster’s task is to be able to help the Team and Product Owner when they are faced with ineffective User Stories as they go into Sprint Planning. Dramatis […]
Scrum by Example – Scrum Anti-Patterns & Unplanned Work Disrupting the Sprint
The Team is in the middle of a Sprint, but the Product Owner has discovered unplanned work and interrupts their flow mid-Sprint to deal with it because it’s now “high-priority.” How should a ScrumMaster deal with this or similar Scrum Anti-Patterns? An anti-pattern is a common response to a recurring problem that is usually ineffective […]