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We've helped 8000+ people find success using Scrum

Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.

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It was awesome! Training "done" right!
Naeem SToronto
Excellent material and great passion from Mark. The training went above my expectations.
Bryan TMontreal
Mark inspires you to make yourself better in the roles which makes your workplace better. I wish he could come to my place of employ to get us setup to succeed. Might have to look into that.
Jackie MEdmonton
Being engaged in activities with a group gave valuable insight into the problems we might face in our organizations. This course was great! I was never bored and enjoyed working with others. The course instructor was approachable, clear, and great at proving points.
David BMontreal
Mark was excellent - one of the best instructors I have had. Well prepared, knowledgable, and he obviously cares.
David OEdmonton
Anyone looking to do this course...do it with Mark! His passion for all things “Scrum and Agile” shines through and excites his students. He’s a “scrum” realist with a fantastic sense of humour! The material is relevant today and Mark gives us a glimpse of what we can expect 5 years from now. The post class support is fantastic and shows how passionate and knowledgeable Mark is about “learning!” A true educator!
Roberta PVirtual
Thank you. It has been one of the most interesting courses I have attended.
Hemant KToronto
This training is beneficial, now it is clear to me what sprint goals, sprint reviews and all the other terms mean and how they can be used to inform, interact and engage team members, and how to help teams become more effective and high performing. I appreciate your speech and examples you provided in class, it helps me better understand the topics. Overall, this is a great and positive training. Thanks Mark!
Alice CVirtual
Great job! You did a great job or engaging us and encouraging participation. I feel inspired to better my team and organization using the knowledge I gained.
Michael DToronto
Great instruction and high levels of interaction made for an enjoyable course. I gained a greater appreciation for the ScrumMaster role and the game of Scrum!
Kevin BToronto
Very nice, friendly and knowledgable. Encouraging of questions and participation. Approachable and making you feel comfortable to get something wrong but grow from it.
Dan SVirtual
The course and instructor were dynamic and engaging and open to a variety of participants.
Daniel RMontreal
Overall excellent instruction to Agile, practical exercises worked well, foundation to applications of principles and desire to learn more established.
Stuart BVancouver
Thank you Mark for the amazing training and for the useful tips you shared!
Manal DVirtual
Much more than expected. Great experience! I appreciate it very much!
Alfredo FOttawa
Very concise, clear material. Lots of experience went into the material and live explanation.
Justin LKitchener-Waterloo
Mark was an informative, fun instructor who utilized the time given to him to teach us scrum.
Brendan GEdmonton
Very knowledgeable of the subject matter. Kept the pace of the course quick, which is good.
Tarek ROttawa
Mark was an awesome instructor, engaging, and very informative and knowledgable.
Tanya BToronto
Great course. Lots of fun and learning. Thanks!
Edgar DVancouver
Mark is quite knowledgable about the subject. A good collaborative style was used so I can learn everyone's views and share what I could gather.
Sriprasadh ROttawa
Mark did a great job and was impressed how well it worked virtually and not in person!
Jennifer PVirtual
The CSM course rocks! If you want to immediately jump into the action and improve as you go, this is it. You'll start off as a group of strangers, and find out how quickly you can build a high-performance team. And, if you separately want to read every comprehensive detail there is to know about scrum, Mark will share that with you too.
Nicole BVirtual
Very good two days with excellent discussions. Mark was very adept at provoking these discussions.
Richard MOttawa
Insanely terrific. I have been bored silly at some Agile training classes. This was 100% interesting… okay, 98%. Very clear, Exceptional memory! I get it now - the value of a *real* pro scrum master.
Simon CVancouver
Mark was great! He was honest and open at points during the training - always resetting the expectations of Scrum, driving home the framework, what it will do and will not do. He is helpful and willing to answer questions.
Dawn DKitchener-Waterloo
Instructor very knowledgeable, supportive, and a great coach.
Jay BVancouver
Covered a little of everything. Was always interesting.
Regis LMontreal
Great Class! Learning in a dynamic and fun way with interesting and useful context and examples.
Suzelle FMontreal
Excellent communicator and interacts well with the class. Great knowledge of course material and a genuine advocate of Scrum.
Tony CToronto
Mark is an awesome instructor who does an excellent job of describing Scrum. Brilliant course!
Tom BEdmonton
Excellent course, although packed! Good pace.
Catherine SVancouver
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
Very knowledgeable instructor about scrum and software development in general.
Elizabeth GOttawa
Excellent course, excellent communication. Loved the fact that the instructon was showing us how SCRUM should respond to different situtions.
Pascal GPrivate Client
Mark's session was a great combination of theory, practical exercises and real life stories that kept this learner engaged and involved. Time spent was definitely worthwhile. Thanks!
Justin LVirtual
Amazing course! Love every second of it. Mark kept us all engaged. I knew nothing about agile/scrum and now feel well equipped to make changes at work. I'd love for the rest of my team to attend.
Shravan COttawa
Mark, you're awesome! Certainly one of the best instructors I've had the pleasure of learning from. The course is absolutely helpful in building good foundational knowledge of scrum and especially the scrum master role.
Debbie LToronto
Great course Mark! I really enjoyed learning more about the framwork and listening to others point of view.
Sarah MToronto
Very well done course. Very experienced, knowledgeable instructor, well structured course, clear explanation, keeps nice spirit during the course, encourages collaboration.
Dina DMontreal
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
Energetic, clear, helpful, inspiring, a great teacher.
Nadil POttawa
Very informative. Well presented. Good tempo.
Robert MOttawa
Really appreciated how he addressed our questions and gave feedback. Mark was very knowledgable on the subject matter.
Kyle AOttawa
Mark kept the room alive and was more than informative.
Morgan SPrivate Client
Great flow and preparation. Really knows his stuff and transfer of knowledge is good.
Sonia MMontreal
I was impressed. The most valuable thing was not the principles (already knew most intellectually) but the instructor's zen master answers to challnges/questions. This aided in more intutive knowledge.
David AEdmonton
Mark is a gifted teacher who really takes the time to ensure those who take his ScrumMaster course understand the topics and know how to apply scrum to their particular company and role. His use of group activities help turn concepts that can intially seem very unspecific into concrete examples and true understanding, which is especially helpful to those of us who are not software engineers or in a technical field. I would highly recommend Mark and Agile Pain Relief to those looking for a ScrumMaster course.
Rhiannon BVirtual
Mark is a great instructor who clearly understands his subject matter and continuously engages with his students in order to make his presentations dynamic and memorable. He maintained a good pace throughout the workshop while always ensuring that questions were answered and that nobody would be left behind. Thanks Mark!
Mikael SVirtual
Instructor is super knowledgeable and shared his wealth of expertise in a meaning manner.
Randy GPrivate Client

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Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.

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Certified Scrum Training

Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application. 

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Effective Scrum

Fix Broken Scrum

If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.

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Your Trusted Resource Center for Everything Scrum & Agile

Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.

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Why choose us

Get exclusive bonuses with our Scrum Alliance Certified Scrum training

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Future-proof blueprint

A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.

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Personal coaching

Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.

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Resources

When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.

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Community access

A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.

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Lean Coffee

Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.

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Money-back guarantee

You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.

Get Certified

Get Certified

Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.

Registration is now open for workshops:

March 5-6, 2026

Live Online

April 13-14, 2026

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About this course

Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.

Learning and Benefits

Relatable Scenarios

Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.

Respected Certification

Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.

Practical Exercises

With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.

Jargon-Free Learning

This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.

Career Advancement

Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.

GenAI for Systems Thinking

Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.

Ongoing Support

Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.