Put an End to Ineffective Scrum

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We've helped 8000+ people find success using Scrum

Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.

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Thanks for being so responsive and Agile in your approach to leading the class.
Deb BKitchener-Waterloo
The course and exercise were well designed to add value compared to reading about Scrum. Mark is an effective presenter, keeping things interesting and (often) entertaining.
Gordon EPrivate Client
Mark was an excllent instructor, was able to give clear examples to explain theory.
Samanthi SOttawa
Fantastic instructor and couse. I learned so much, thank you!
Jeremy CKitchener-Waterloo
Very knowledgeable in what he is teaching. Passion for scrum.
Mandi AEdmonton
Created a very nice and open environment which helped the learning process.
Ricardo CKitchener-Waterloo
Mark knows this content, kept us engaged and provided hands-on workshop tasks to understand the conent. Fantastic approach to this course with backlog and Sprints. Stories and answering questions of the group was appreciated.
Matt FPrivate Client
Great course! I will recommend this to others.
Darryl EVancouver
I like the way the course was taught through examples and games. I found personal anecdotes helpful in understanding concepts.
Randy EOttawa
Mark is very well prepared and understands his material in depth. He has a very logical way of looking at questions which can shift people’s understanding in a useful way. If you need to understand “pure” Scrum, this is a good course.
Paul AVirtual
Overall very well structured course. It helped me see the benefits of Scrum and learned how to apply it.
Nazir EOttawa
Very good introduction to my new role. Mark leads lively and thought-provoking discussions.
Bob COttawa
Amazing instructor, very clear and breaks our pre-conceived understandings.
Jean-Francois BMontreal
This was a very illuminating overview of Scrum roles and best practices, taught by a very engaging instructor.
Douglas GPrivate Client
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously knows his subject.
Debbie BVirtual
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
The course was very relevant. The instructor has good insight and was able to address questions.
Jeyasandhya RToronto
Mark is amazing at asking thought-povoking questions to think on issues at a 2nd degree level. (i.e. reasons behind the challenge)
Connie LToronto
In addition to very quickly establishing the healthy learning culture, Mark was very candid and human in answer questions from his own experience and also drawing from his experiences of successes, failures, strengths, and weaknesses in his teaching. It allowed me to understand that while the theory is important and what I came to learn, it also served to, in a way, enrich me with his experiences, such that I felt I shared in his experiences as well. That's valuable experience that I didn't earn myself, but was given to me.
Bernard WVirtual
Mark is incredibly knowledgeable. He has learned through pratice and epierences and knows how to leverage SCRUM effectively.
Travis RPrivate Client
Training style great. Open to discussions and various viewpoints. Helpful. Wants to make sure we all understand. Takes time to discuss further if required. Manages the agenda/time with group consensus/agreement.
Meredith SToronto
Insightful material, engaging classroom practice.
Eliza BVirtual
Instructor was very knowledgable! Incredible library in his head.
Kafia BOttawa
Excellent course, although packed! Good pace.
Catherine SVancouver
Experienced person. I like the overview and compassion.
Michal RKitchener-Waterloo
The course was great and really opened my eyes on all the ways that I could help my team succeed. I like how the instructor kept us engaged, even though a virtual class, and kept as all accountable during the 3-day course.
Marie-Alice SVirtual
Mark is an awesome instructor and has great patience dealing with attendees virtually. His knowledge is spot on and he tries to answer all the questions given the time constraint.
Harjot DVirtual
Great course and great instructor! Will definitely recommend to friends!
Hisham EOttawa
Great job! You did a great job or engaging us and encouraging participation. I feel inspired to better my team and organization using the knowledge I gained.
Michael DToronto
It was such a pleasure to meet Mark and hve him be our instructor for 2 days. He has really good method to run this course and deliver the message. Also, his humour is 5*!
Neesa RVirtual
Mark is great trainer, and explained all the terms in a way for us to easy understand.
Cynthia SVirtual
Excellent course! I learned a lot although I reliaze there's a lot to cover but now I have a very good understanding of scrum.
Martin ROttawa
Mark is very knowledgeable and his experience with Agile and Scrum was awesome as he was able to provide lots of tips and examples.
Sophie CVirtual
Mark was really engaging and very knowledgeable.
Samantha BPrivate Client
The course itself is a great introduction to the Scrum Master role. It starts with the fundamentals and advances through a successful balance of instruction and interactive exercises. Our instructor - Mark Levison - is obviously an expert in his field and passionate about the subject. He displayed great skill in getting his message across to his students and also in keeping us interested and involved throughout the three day course.
Sean SVirtual
Patient and helpful in answering questions throughout the course. Appreciate the resources shared i.e. book recommendations to further learning outside of the course. I liked how Mark encouraged small gains instead of trying to implement an overnight solution
Katherine SVirtual
Mark was awesome. Kept the session engaged.
Jyoti KVirtual
Great! Very enthuiastic instructor and made learning a breeze.
Dalbir SKitchener-Waterloo
The course was well structured. I like how Mark used the dashboard and used it like a scrum process. Mark knows the material, respect the students and teaches it well. Always open to questions. He did a great job of keeping the students engaged by asking for feedback. Even when there was a small technical glitch Mark did not lose a beat, he ploughed through. The course was enjoyable.
Peter RVirtual
Very knowledgeable and interesting. I appreciated that he respected the outline and timeframes.
Caroline DVirtual
Thank you, Mark! Your course was intense, informative and engaging - never felt I was "drifting off". The examples were clear, activities were great learning exercises - going to apply as much as possible!
Kate RToronto
Mark, thanks for an awesome class. I was quite impressed how you were able to run the entire course, without consulting notes or a PowerPoint! Then I noticed your Jedi mind trick of putting a finger to your temple to recall information… at least it seemed that way. I have nothing at all by way of improvement I can offer for you. The course was informative and your style was quite engaging
Thom RPrivate Client
Great. Very detailed. Class very interesting, very good relating questions with good examples.
Yong FToronto
Instructor was very welcoming and inclusive. He's very positive and polite. More importantly, he's knowledgable and experienced.
Dyan LToronto
Mark really knows his stuff, and not only about scrum mastering but also development process and product ownership. Highly recommended.
Jamie SOttawa
The instructor was able to cram a staggering amount of learning into a very short amount of time in a very effective manner. I highly-recommend this training for any Scrum Product Owner or Scrum Dev Team member. The instructor was even able to effectively maintain the energy levels of the students throughout the 2-day course by taking sufficient breaks and by introducing sufficient novelty between modules to keep things interesting throughout.
Tyler TVirtual
Thank you for this course, I don’t recall ever having such a good teacher during my studies! I am very satisfied and I can’t wait to start and try to improve things. I will say to my colleagues that are being formed to be PO that they should have looked to your classes.
Laurene TVirtual
Mark makes accessible that which is seemingly vague. He energizes and encourages discourse and embodies what I believe Agile means.
Eban TVancouver
Mark was fantastic. Enjoyed his coaching very well. Course was very interesting.
Robert AOttawa
Very helpful for our specific problems. Excellent responding to questions with good examples. Sense of humour. Fun but thorough course.
Tina SPrivate Client

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Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.

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Certified Scrum Training

Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application. 

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Effective Scrum

Fix Broken Scrum

If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.

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Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.

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Why choose us

Get exclusive bonuses with our Scrum Alliance Certified Scrum training

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Future-proof blueprint

A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.

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Personal coaching

Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.

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Resources

When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.

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Community access

A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.

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Lean Coffee

Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.

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Money-back guarantee

You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.

Get Certified

Get Certified

Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.

Registration is now open for workshops:

June 15-16, 2026

Live Online

July 21-22, 2026

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About this course

Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.

Learning and Benefits

Relatable Scenarios

Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.

Respected Certification

Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.

Practical Exercises

With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.

Jargon-Free Learning

This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.

Career Advancement

Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.

GenAI for Systems Thinking

Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.

Ongoing Support

Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.