Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
The CSM course rocks! If you want to immediately jump into the action and improve as you go, this is it. You'll start off as a group of strangers, and find out how quickly you can build a high-performance team. And, if you separately want to read every comprehensive detail there is to know about scrum, Mark will share that with you too.
Nicole BVirtual
Remarkable! Knowledgeable! Relatable! Mark's style was a style that I can relate to. I was engaged. Enjoyed the variety of explanations, sharing screens, working with my team mates. The overall structure and delivery of the training material exceeded my expectations.
Brenda DVirtual
I wanted to take the time to leave this review after seeing how my new Scrum knowledge has impacted my work. Now, I can confidently say that the training not only gave me a deeper understanding of Agile and Scrum but also boosted my confidence, motivation, and drive. I apply my new skills every single day, and they have made a significant difference in how I support my teams.
Mark, thank you for contributing to my growth—I’m so glad I took this step. Your training was engaging, insightful, and truly life-changing for anyone passionate about Scrum and Agile. I highly recommend this certification to anyone looking to elevate their skills and make a real impact in their teams!
Anastasia FVirtual
Using Scrum to teach Scrum. Perfect.
Andrew COttawa
Excellent work, I have a lot of ideas and appreciate the way they were introduced.
John MEdmonton
Very engaging, interactive and lively CSPO virtual workshop. Mark is an excellent instructor and provided a lot of real world examples to help with understanding. Thank you for coaching. I will definitely recommend this course.
Cindy LVirtual
Instructor was very knowledgeable and expressed his thoughts honestly and concisely. Course was very informative.
Lorne APrivate Client
Very engaging instructor and scenarios.
Christine APrivate Client
This was a fantastic, informative course! I'm ready to try a few of the retro "games" with the team next week.
Erin GOttawa
Great in depth knowledge of subject matter.
Joseph COttawa
Honest and open, encouraged us to think on our own. Really highlighted this is not a defined process, we need to figure out what works best for our teams,
Alana GPrivate Client
Mark did an awesome job. He is very knowledgable, helpful, and patient. I will recommend this course for sure.
Jamal EToronto
Mark was a very good lively instructor who cared for all the questions. I am normally a quiet person, but I felt safe enough to speak up and answer questions.
Brenna GEdmonton
Passionate and enthusiastic instructor, excellent course and materials.
Don CVancouver
Very good. Great at illustrating his point.
Manny BOttawa
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
Excellent course, gained a lot of context on SCRUM best practices beyond the context of how [Private Client] currently operates.
Hamza EPrivate Client
Very instructive course and thought provoking. I will use it in a unique way and it gave me approach that will allow it to work for me.
Mike GVancouver
Mark made a challenging and complex process (Scrum) very clear and highlighted the benefits and opportunities in an engaging and entertaining way.
Jeremy GVancouver
Great course material and energetic instructor.
Chris HPrivate Client
Excellent course and facilitator instruction.
John BVancouver
10/10 Loved the atmosphere he created, kept us engaged, able to send important messages, did not overwhelm us.
Biljana CPrivate Client
The course and exercise were well designed to add value compared to reading about Scrum. Mark is an effective presenter, keeping things interesting and (often) entertaining.
Gordon EPrivate Client
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
It was an excellent seminar. It gave us hands-on exercises. I can see lots of challenges ahead as I try to implement changes to our scrum team. Should be fun and interesting journey!
Ann Margaret GMontreal
Mark was great. He definitely understands and believes in what he is teaching. He made sure to go slowly and would always check to see if we understood.
Adrien GVirtual
Great instruction and high levels of interaction made for an enjoyable course. I gained a greater appreciation for the ScrumMaster role and the game of Scrum!
Kevin BToronto
Course was great. Mark was terrific! Kept us involved and thinking.
Anne DPrivate Client
Really appreciated how he addressed our questions and gave feedback. Mark was very knowledgable on the subject matter.
Kyle AOttawa
Mark was fantastic! He explained the concepts very clearly and kept the class very engaging for the 2 days. He has a wealth of experience and was able to convey that to the class (plus the fun soap box moments).
Anthony GVirtual
Mark was an excellent instructor and I learned a lot in this workshop considering it was only 2 days. I would recommend it to my friends and colleagues.
Mohamed EVirtual
Awesome work on walking us through the process.
Steven CVancouver
Very well done course. Very experienced, knowledgeable instructor, well structured course, clear explanation, keeps nice spirit during the course, encourages collaboration.
Dina DMontreal
Instructor is engaging; good change of state during delivery. I like the more concrete demonstration of SCRUM by teaching the course in the SCRUM style.
Damon HEdmonton
The course was very helpful by reinforcing my commitment to scrum team responsibilty and ownership. Mark was an excellent instructor, knowledgeable, professional, and in control.
Adrian GPrivate Client
Excellent communicator and interacts well with the class. Great knowledge of course material and a genuine advocate of Scrum.
Tony CToronto
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Mark did a great job sparking conversation, without reading slide after slide. Very happy with this course.
Lee GPrivate Client
Appreciated the flexibility of discussing things out of order as team comments took us there. Enjoyed interactive format, no slides. Helpful workbook.
Annette GPrivate Client
It was awesome! Training "done" right!
Naeem SToronto
Great instructor. Lots of good feedack throughout the session that was meaningful.
Petula NToronto
Mark Levison was very effective in delivering the material for the class. He kept it interesting and interactive even though this was an online course.
Marie LVirtual
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
Kept audience engaged, and kept course relevant to entire group. Brought Scrum into how the course was taught! (Neat!)
Steve BOttawa
Excellent instructor. Left lots of room for us to think by ourselves. Great!
Kathleen LVancouver
Excellent communicator and educator who encourages students to think through questions. Thorough course material to get student "Ready to Rock"
Sue LToronto
Excellent, material and discussion was perfect.
Jacques CVirtual
Instructor was excellent. Provided an environment of communication.
Nathalile LOttawa
Informative and recommend every team doing (or going to do) scrum to learn the course.
Lian YToronto
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
Excellent work, I have a lot of ideas and appreciate the way they were introduced.
John MEdmonton
Very engaging, interactive and lively CSPO virtual workshop. Mark is an excellent instructor and provided a lot of real world examples to help with understanding. Thank you for coaching. I will definitely recommend this course.
Cindy LVirtual
The CSM course rocks! If you want to immediately jump into the action and improve as you go, this is it. You'll start off as a group of strangers, and find out how quickly you can build a high-performance team. And, if you separately want to read every comprehensive detail there is to know about scrum, Mark will share that with you too.
Nicole BVirtual
Instructor was very knowledgeable and expressed his thoughts honestly and concisely. Course was very informative.
Lorne APrivate Client
Very engaging instructor and scenarios.
Christine APrivate Client
This was a fantastic, informative course! I'm ready to try a few of the retro "games" with the team next week.
Erin GOttawa
Great in depth knowledge of subject matter.
Joseph COttawa
Honest and open, encouraged us to think on our own. Really highlighted this is not a defined process, we need to figure out what works best for our teams,
Alana GPrivate Client
Mark did an awesome job. He is very knowledgable, helpful, and patient. I will recommend this course for sure.
Jamal EToronto
Mark was a very good lively instructor who cared for all the questions. I am normally a quiet person, but I felt safe enough to speak up and answer questions.
Brenna GEdmonton
Passionate and enthusiastic instructor, excellent course and materials.
Don CVancouver
Very good. Great at illustrating his point.
Manny BOttawa
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
Excellent course, gained a lot of context on SCRUM best practices beyond the context of how [Private Client] currently operates.
Hamza EPrivate Client
Very instructive course and thought provoking. I will use it in a unique way and it gave me approach that will allow it to work for me.
Mike GVancouver
Mark made a challenging and complex process (Scrum) very clear and highlighted the benefits and opportunities in an engaging and entertaining way.
Jeremy GVancouver
Remarkable! Knowledgeable! Relatable! Mark's style was a style that I can relate to. I was engaged. Enjoyed the variety of explanations, sharing screens, working with my team mates. The overall structure and delivery of the training material exceeded my expectations.
Brenda DVirtual
Great course material and energetic instructor.
Chris HPrivate Client
Excellent course and facilitator instruction.
John BVancouver
10/10 Loved the atmosphere he created, kept us engaged, able to send important messages, did not overwhelm us.
Biljana CPrivate Client
I wanted to take the time to leave this review after seeing how my new Scrum knowledge has impacted my work. Now, I can confidently say that the training not only gave me a deeper understanding of Agile and Scrum but also boosted my confidence, motivation, and drive. I apply my new skills every single day, and they have made a significant difference in how I support my teams.
Mark, thank you for contributing to my growth—I’m so glad I took this step. Your training was engaging, insightful, and truly life-changing for anyone passionate about Scrum and Agile. I highly recommend this certification to anyone looking to elevate their skills and make a real impact in their teams!
Anastasia FVirtual
The course and exercise were well designed to add value compared to reading about Scrum. Mark is an effective presenter, keeping things interesting and (often) entertaining.
Gordon EPrivate Client
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
It was an excellent seminar. It gave us hands-on exercises. I can see lots of challenges ahead as I try to implement changes to our scrum team. Should be fun and interesting journey!
Ann Margaret GMontreal
Mark was great. He definitely understands and believes in what he is teaching. He made sure to go slowly and would always check to see if we understood.
Adrien GVirtual
Great instruction and high levels of interaction made for an enjoyable course. I gained a greater appreciation for the ScrumMaster role and the game of Scrum!
Kevin BToronto
Course was great. Mark was terrific! Kept us involved and thinking.
Anne DPrivate Client
Really appreciated how he addressed our questions and gave feedback. Mark was very knowledgable on the subject matter.
Kyle AOttawa
Mark was fantastic! He explained the concepts very clearly and kept the class very engaging for the 2 days. He has a wealth of experience and was able to convey that to the class (plus the fun soap box moments).
Anthony GVirtual
Mark was an excellent instructor and I learned a lot in this workshop considering it was only 2 days. I would recommend it to my friends and colleagues.
Mohamed EVirtual
Using Scrum to teach Scrum. Perfect.
Andrew COttawa
Awesome work on walking us through the process.
Steven CVancouver
Very well done course. Very experienced, knowledgeable instructor, well structured course, clear explanation, keeps nice spirit during the course, encourages collaboration.
Dina DMontreal
Instructor is engaging; good change of state during delivery. I like the more concrete demonstration of SCRUM by teaching the course in the SCRUM style.
Damon HEdmonton
The course was very helpful by reinforcing my commitment to scrum team responsibilty and ownership. Mark was an excellent instructor, knowledgeable, professional, and in control.
Adrian GPrivate Client
Excellent communicator and interacts well with the class. Great knowledge of course material and a genuine advocate of Scrum.
Tony CToronto
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Mark did a great job sparking conversation, without reading slide after slide. Very happy with this course.
Lee GPrivate Client
Appreciated the flexibility of discussing things out of order as team comments took us there. Enjoyed interactive format, no slides. Helpful workbook.
Annette GPrivate Client
It was awesome! Training "done" right!
Naeem SToronto
Great instructor. Lots of good feedack throughout the session that was meaningful.
Petula NToronto
Mark Levison was very effective in delivering the material for the class. He kept it interesting and interactive even though this was an online course.
Marie LVirtual
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
Kept audience engaged, and kept course relevant to entire group. Brought Scrum into how the course was taught! (Neat!)
Steve BOttawa
Excellent instructor. Left lots of room for us to think by ourselves. Great!
Kathleen LVancouver
Excellent communicator and educator who encourages students to think through questions. Thorough course material to get student "Ready to Rock"
Sue LToronto
Excellent, material and discussion was perfect.
Jacques CVirtual
Instructor was excellent. Provided an environment of communication.
Nathalile LOttawa
Informative and recommend every team doing (or going to do) scrum to learn the course.
Lian YToronto
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
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Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
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Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.