Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
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Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark is a great instructor and very knowledgeable in agile and scrum. The course was fun and we had lots of opportunities for learning through practice. I would recommend this course to anyone who is interested in Scrum or has aspirations in being a ScrumMaster.
Jason HVirtual
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
Loved this course! Mark is very thorough and attentive as a teacher. He leveraged Mural in such interactive ways, which allowed him to understand the students well and shape the class accordingly. He is like the Jedi master of scrum and insanely advanced methods of leaderless collaboration and accomplishment. He's also the king of super nerdy jokes, which made the class fun and brought out the super nerd in everyone.
Lia GVirtual
Mark Levison's CSM workshop was one of the best on-line courses I have taken. Using a variety of on-line tools, we explored Scrum both on a broad surface level, then with deep dives into particular areas as voted for by the class. Mark made sure that everyone was satisfied with their own personal understanding before closing a particular topic. I had several areas that I wanted to focus on, and in each case they were answered to my satisfaction. Thank you Mark! I am very excited to take Scrum to my organization and create a high performance team!
Ross HVirtual
The instructor was well prepared, and extremely knowledgeable. The course was structured in a way that it was easy to follow, well structured, and easy to be engaged. All the team activities were extremely useful to put in practice the theory. I enjoyed every single one! Virtual learning is a really difficult environment, and the instructor made it look like a piece of cake, kept us engaged throughout the days. Kuddos!
Jenny CVirtual
I cannot say anything but good things about the course, and have been telling many people in my org about it.
Hatem NVirtual
This was a great course that I will recomment to others! A lot to cover in a short period of time, and I managed to understand most if not all material. I'm excited to take my learnings with me and apply to my role at my company!
Lesleanne BToronto
I truly enjoyed every minute spent in this classroom! This course has inspired me to follow my path so that my dreams come true!
Stela LVancouver
Mark rocks! His extensive real world experience combined with his depth of knowledge of Scrum processes and tools made for a superior learning opportunity with lots of fun along the way. Highly recommend!
Steven CPrivate Client
This course has challenged me to take little steps within my tasks to be an effective team player. I also feel that the little tips and techniques will help me produce better quality in my projects. Enjoyed the use of SCRUM to conduct the training seminar and the group exercises or techniques presented because I felt engaged and they foster group participation.
Sally CVancouver
Mark really knows his stuff, and not only about scrum mastering but also development process and product ownership. Highly recommended.
Jamie SOttawa
Mark has extensive experience on which he can call on to illustrate the reason for what works and what does not.
Mark CPrivate Client
Excellent course! I learned a lot although I reliaze there's a lot to cover but now I have a very good understanding of scrum.
Martin ROttawa
Mark is very patient and gives very good explanations. Setup the environment to be very friendly.
Zac LVirtual
I liked the structure of the course, presented in an agile manner to simulate real team dynamics. Enjoyed it a lot!
Michelle MMontreal
Excellent source of knowledge and provided additional resources. Helped with real examples
Sean OPrivate Client
This was a fantastic course and I would recommend it to anyone. Mark is an excellent teacher and provides great examples and easy-to-understand explanations. There was a good balance of listening, working in a group, and discussion. We ran sprint simulations which helped hammer down the concepts.
Julia HVirtual
Good course. Good instructor. No boring moments.
Ashishkumar PMontreal
Mark is very knowledgeable. He is a great instructor.
Nitin PToronto
Excellent course, excellent communication. Loved the fact that the instructon was showing us how SCRUM should respond to different situtions.
Pascal GPrivate Client
Mark was great! He kept the room energized and very engaged. His passion and pexereince were very evident. Class materials were very helpful! Great focus on how to drive results.
Aaron MPrivate Client
Excellent. Very good examples and visions!
Philippe TMontreal
This instructor was absolutely brilliant. He was very clear and knowlegable in all the areas. He was also very honest in his opinions.
Jonathan EOttawa
Appreciated the flexibility of discussing things out of order as team comments took us there. Enjoyed interactive format, no slides. Helpful workbook.
Annette GPrivate Client
Fantastic overview of Scrum and the need to create High Performing Teams.
Greg LEdmonton
Was very fun and good flow, not by the book provided but with sharing real-life examples and his previous experience. Very appreciated!
Kevin LToronto
Mark was exceptional and very fun, engaging, and informative training session
Kris KKitchener-Waterloo
Very knowledgeable and very fun and interesting way to deliver the content.
Eric SToronto
Mark's facilitation style was extremly engaging and his knowledge deep. I like the way he builds the scrum framework into the training workshop agenda. No power point, lots of discussion and releveant examples. I appreciate very much the time Mark took to address my question for which he had no existing reference.
Renee OKitchener-Waterloo
Mark was fantastic! Great examples!
Scott MKitchener-Waterloo
Great! Mark is a wonderful instructor and was able to apply agile principles to life outside software development.
Leanne HKitchener-Waterloo
Fantastic instructor and glad that it was run as Scrum (clever!)
Kareem SKitchener-Waterloo
The class progress and keeping us engaged was great.
Bikash SToronto
Well done, Mark. We laughed a lot and you made this real for us.
Joshua SKitchener-Waterloo
Content, Pace, Instructor: all 5/5 stars
LeAnne SOttawa
Mark is excellent. He instructs and communicates in simple and visual ways that are memorable. He is adaptable, and does a great job balancing needs of individuals and the group.
Ryan MToronto
Really liked it, will recommend to others.
Alexey SToronto
Very good at keeping interest. Very dynamic, engages easily with students.
Paul PMontreal
Interesting personality and presentation style. Instructor's views align well with my own -> don't continue doing 'insane' things
Brad LEdmonton
Provocative, amusing, thanks!
Stefan BPrivate Client
Instructor was very engaging and helped me learn a lot and I have a lot of actions to take back to hep the team. I think we learned enough to help the team and guide them effectively as a scrum master.
Ian ROttawa
What a great course! I feel that I got exactly what I needed. Mark did an amazing job showing me what I could easily do and what I should accept will take time. Amazing class!
Angela SToronto
Personable and enjoyable. When subject drift happens he is very quick to refocus the class.
Dustin SEdmonton
Great course, a lot of valuable information. Experienced instructor, great ability to adapt to group and real work situtations.
Karen LPrivate Client
The instructor and the course both were awesome.
Rajeev RToronto
Awsome course, Learned an amazing amout. Mark is fun and an interesting man. He made learning fun.
Donna REdmonton
Mark did an awesome job. He is very knowledgable, helpful, and patient. I will recommend this course for sure.
Jamal EToronto
I enjoyed this interactive class with Mark. So much more entertaining then watching slide after slide of a Powerpoint.
Shelley COttawa
Great course and great instructor! Will definitely recommend to friends!
Hisham EOttawa
Mark did an excellent job of teaching the material and went beyond just presenting it.
Noah AEdmonton
Excellent course! I learned a lot although I reliaze there's a lot to cover but now I have a very good understanding of scrum.
Martin ROttawa
Mark is very patient and gives very good explanations. Setup the environment to be very friendly.
Zac LVirtual
Mark is a great instructor and very knowledgeable in agile and scrum. The course was fun and we had lots of opportunities for learning through practice. I would recommend this course to anyone who is interested in Scrum or has aspirations in being a ScrumMaster.
Jason HVirtual
I liked the structure of the course, presented in an agile manner to simulate real team dynamics. Enjoyed it a lot!
Michelle MMontreal
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
Excellent source of knowledge and provided additional resources. Helped with real examples
Sean OPrivate Client
This was a fantastic course and I would recommend it to anyone. Mark is an excellent teacher and provides great examples and easy-to-understand explanations. There was a good balance of listening, working in a group, and discussion. We ran sprint simulations which helped hammer down the concepts.
Julia HVirtual
Good course. Good instructor. No boring moments.
Ashishkumar PMontreal
Loved this course! Mark is very thorough and attentive as a teacher. He leveraged Mural in such interactive ways, which allowed him to understand the students well and shape the class accordingly. He is like the Jedi master of scrum and insanely advanced methods of leaderless collaboration and accomplishment. He's also the king of super nerdy jokes, which made the class fun and brought out the super nerd in everyone.
Lia GVirtual
Mark Levison's CSM workshop was one of the best on-line courses I have taken. Using a variety of on-line tools, we explored Scrum both on a broad surface level, then with deep dives into particular areas as voted for by the class. Mark made sure that everyone was satisfied with their own personal understanding before closing a particular topic. I had several areas that I wanted to focus on, and in each case they were answered to my satisfaction. Thank you Mark! I am very excited to take Scrum to my organization and create a high performance team!
Ross HVirtual
Mark is very knowledgeable. He is a great instructor.
Nitin PToronto
Excellent course, excellent communication. Loved the fact that the instructon was showing us how SCRUM should respond to different situtions.
Pascal GPrivate Client
Mark was great! He kept the room energized and very engaged. His passion and pexereince were very evident. Class materials were very helpful! Great focus on how to drive results.
Aaron MPrivate Client
Excellent. Very good examples and visions!
Philippe TMontreal
This instructor was absolutely brilliant. He was very clear and knowlegable in all the areas. He was also very honest in his opinions.
Jonathan EOttawa
Appreciated the flexibility of discussing things out of order as team comments took us there. Enjoyed interactive format, no slides. Helpful workbook.
Annette GPrivate Client
Fantastic overview of Scrum and the need to create High Performing Teams.
Greg LEdmonton
Was very fun and good flow, not by the book provided but with sharing real-life examples and his previous experience. Very appreciated!
Kevin LToronto
Mark was exceptional and very fun, engaging, and informative training session
Kris KKitchener-Waterloo
The instructor was well prepared, and extremely knowledgeable. The course was structured in a way that it was easy to follow, well structured, and easy to be engaged. All the team activities were extremely useful to put in practice the theory. I enjoyed every single one! Virtual learning is a really difficult environment, and the instructor made it look like a piece of cake, kept us engaged throughout the days. Kuddos!
Jenny CVirtual
Very knowledgeable and very fun and interesting way to deliver the content.
Eric SToronto
Mark's facilitation style was extremly engaging and his knowledge deep. I like the way he builds the scrum framework into the training workshop agenda. No power point, lots of discussion and releveant examples. I appreciate very much the time Mark took to address my question for which he had no existing reference.
Renee OKitchener-Waterloo
Mark was fantastic! Great examples!
Scott MKitchener-Waterloo
Great! Mark is a wonderful instructor and was able to apply agile principles to life outside software development.
Leanne HKitchener-Waterloo
Fantastic instructor and glad that it was run as Scrum (clever!)
Kareem SKitchener-Waterloo
The class progress and keeping us engaged was great.
Bikash SToronto
Well done, Mark. We laughed a lot and you made this real for us.
Joshua SKitchener-Waterloo
Content, Pace, Instructor: all 5/5 stars
LeAnne SOttawa
I cannot say anything but good things about the course, and have been telling many people in my org about it.
Hatem NVirtual
Mark is excellent. He instructs and communicates in simple and visual ways that are memorable. He is adaptable, and does a great job balancing needs of individuals and the group.
Ryan MToronto
Really liked it, will recommend to others.
Alexey SToronto
Very good at keeping interest. Very dynamic, engages easily with students.
Paul PMontreal
Interesting personality and presentation style. Instructor's views align well with my own -> don't continue doing 'insane' things
Brad LEdmonton
This was a great course that I will recomment to others! A lot to cover in a short period of time, and I managed to understand most if not all material. I'm excited to take my learnings with me and apply to my role at my company!
Lesleanne BToronto
I truly enjoyed every minute spent in this classroom! This course has inspired me to follow my path so that my dreams come true!
Stela LVancouver
Provocative, amusing, thanks!
Stefan BPrivate Client
Instructor was very engaging and helped me learn a lot and I have a lot of actions to take back to hep the team. I think we learned enough to help the team and guide them effectively as a scrum master.
Ian ROttawa
What a great course! I feel that I got exactly what I needed. Mark did an amazing job showing me what I could easily do and what I should accept will take time. Amazing class!
Angela SToronto
Mark rocks! His extensive real world experience combined with his depth of knowledge of Scrum processes and tools made for a superior learning opportunity with lots of fun along the way. Highly recommend!
Steven CPrivate Client
Personable and enjoyable. When subject drift happens he is very quick to refocus the class.
Dustin SEdmonton
Great course, a lot of valuable information. Experienced instructor, great ability to adapt to group and real work situtations.
Karen LPrivate Client
The instructor and the course both were awesome.
Rajeev RToronto
Awsome course, Learned an amazing amout. Mark is fun and an interesting man. He made learning fun.
Donna REdmonton
Mark did an awesome job. He is very knowledgable, helpful, and patient. I will recommend this course for sure.
Jamal EToronto
This course has challenged me to take little steps within my tasks to be an effective team player. I also feel that the little tips and techniques will help me produce better quality in my projects. Enjoyed the use of SCRUM to conduct the training seminar and the group exercises or techniques presented because I felt engaged and they foster group participation.
Sally CVancouver
Mark really knows his stuff, and not only about scrum mastering but also development process and product ownership. Highly recommended.
Jamie SOttawa
I enjoyed this interactive class with Mark. So much more entertaining then watching slide after slide of a Powerpoint.
Shelley COttawa
Mark has extensive experience on which he can call on to illustrate the reason for what works and what does not.
Mark CPrivate Client
Great course and great instructor! Will definitely recommend to friends!
Hisham EOttawa
Mark did an excellent job of teaching the material and went beyond just presenting it.
Noah AEdmonton
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If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
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Canada's AI Strategy Mistakes Adoption for Productivity
There is a massive gap between claiming AI will boost productivity and actually fixing bottlenecks. Lessons from Canada's healthcare system and Humber River Hospital.
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Scrum Events and Artifacts8 min read
How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
Product Backlog refinement isn't about writing User Stories, it's about having conversations. Learn to fix some of the most common problems with the Refinement process.
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.