Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
I learned a lot and the content was far more enganging than I expected it to be. I come away with many improvements I can make to my organization. Thanks and well done.
Dan CKitchener-Waterloo
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
Mark delivered what I think is one of the best adult learning, in a corporate training environment, I’ve experienced. And it was remote! It was engaging, entertaining and very useful. I was also very fortunate to have a great team which significantly enriched my experience.
Noah CVirtual
Great job Mark! Training was excellent. I now know what REAL scrum is and feel equipped to continue learning and practicing true scrum principles.
Cornelus MVirtual
Mark is extremely knowlegeable, humorous, and an effective teacher. I feel far more knowedgeable about Scrum now than I did 2 days ago.
Jeremy GToronto
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
Mark is an awesome instructor. A very patient instructor that welcomes all questions. He is definitely the Yoda of the Scrum universe.
Ting-Yu LToronto
Great instructor, very satisfied, will recomment! I brought my whole team with me, happy I did.
Joshua COttawa
Mark was recommended to me from a colleague and I honestly was delighted of how much I learned from the course. I have been as a project manager for a number of years, and I really felt that I was able to understand how to apply this to my current work and also even how to work within my working style.
Joyce KVirtual
Mark maintained an ongoing environment of engagement. One of the best classroom based courses I have participated in.
Grant BPrivate Client
This has been the most useful training course I have taken. Even though we have been practicing "Scrum" for years there was no useless content.
Simon HOttawa
Very informative, with humour. Easy to understand for non-technical folks.
Tetyana OOttawa
Highly recommend it. This was awesome. Thank you. Mark is a very good instructor.
Philippe CMontreal
Good balance between questions at large and required materials. Very willing to work towards people's requests/expectations.
Brian HOttawa
Insightful material, engaging classroom practice.
Eliza BVirtual
Mark did a fantastic job. [Private Client] was a unique challenge of a long history with hardened habits, as well as a very peculiar definition of Agile and SCRUM.
Imran APrivate Client
Course was informative and entertaining. There was good participant involvement and useful examples.
George COttawa
Great energy. Interesting course material.
Julie CToronto
Overall very well structured course. It helped me see the benefits of Scrum and learned how to apply it.
Nazir EOttawa
Instructor is well-prepared for the course and is very knowledgeable about Scrum and Agile.
Sumy ZOttawa
Very effective and experienced instructor. Well organized.
Sam MOttawa
Brilliant approach to coaching.
Serguei LToronto
Nothing but positive things to say. Mark was very clear in the material he presented and was able to easily pivot to a new topic or give additional context as required. I enjoyed the exercises and open discussions.
Angela MOttawa
Mark has been very important in teaching us the scrummaster role and scrum processes.
Maxime GMontreal
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
Mark was fantastic! Great examples!
Scott MKitchener-Waterloo
Course: great content! Instructor: excellent and very knowledgeable on the subject.
Nadeem FEdmonton
Mark is very knowledgable. I really enjoy his style of teaching. Very good course.
Lionel GPrivate Client
Mark is a great teacher and is very good at engaging people. Really gets the spark going!
Julien LMontreal
Mark is a great instructor! He is knowledgeable and has experience, so he knows what he is talking about! Highly suggest his course!
Anthony MVirtual
Thanks for being so responsive and Agile in your approach to leading the class.
Deb BKitchener-Waterloo
A good introduction about scrum, roles of PO, SM and team. Opened up my thoughts on how it could be applied/practiced effectively and efficiently to build a good team.
Rajesh MOttawa
There was not a single bit of content that wasn't helpful.
Bruno PMontreal
Mark is fantastic at keeping the material interested. You can tell he is passionate on the topic and knows his stuff.
Jackie MEdmonton
A lot to learn and a lot to cover for Scrum. Mark was living the art of scrum and set a role model of time box.
Dang DVancouver
The course provided an excellent deep dive into scrum and the role of the scrum master. The instructor was very knowledgeable and well versed on the research of scrum.
Robyne LOttawa
The course was great and really opened my eyes on all the ways that I could help my team succeed. I like how the instructor kept us engaged, even though a virtual class, and kept as all accountable during the 3-day course.
Marie-Alice SVirtual
The instructor is very knowledgeable in the subject and kept us motivated and alert during the course. The course itself covers lots of material which is necessary for someone who wants to become a successful scrum master.
Elena RVirtual
Lots of good information and exercises for a two day course. Instructor was clear and engaging in presenting concepts.
Marvin EPrivate Client
I thoroughly enjoyed Mark's presentation style and communication.
Joshua RVirtual
Instructor was informative and handled the challenges he faced well.
Ruth JPrivate Client
No nonsense, practical approach, dynamic, very instructive.
Yanick BMontreal
Mark is extremely well informed on the subject matter and made it extremely easy to comprehend. I find his ability to articulate his thoughts and teachings very impressive, and it's easy to see how intelligent he is.
Alexandria SOttawa
Mark was a great commincator of the concepts. He practiced what he preached by using SCRUM to team.
Darren MMontreal
Really dynamic! Use scrum tools to control the flow of the course which is a good example.
Marc LMontreal
Very good experience, learned a lot, will be able to apply what I have learned, good job.
David KEdmonton
Mark is an extremely knowledgeable Scrum practitioner and a great coach! He gave each of the participants clear and useful answers to the questions we had during the training, whether the questions were about the material or from work experiences, and helped us figure out how to handle situations on our own. This is the first time I take an agile training that gives me clarity about ways of improving how I work with my team
Martha BVirtual
I liked Mark. I think he answered all the questions really well and engaged the group in very good discussion. The prep work was very helpful and I do not feel like I missed out on anything because it was virtual. It was well organized!
Raji RVirtual
Very Charming, approachable, easy to ask questions to.
Carly SToronto
The failure-based models used for learning were effective.
Vince RVirtual
Very informative, with humour. Easy to understand for non-technical folks.
Tetyana OOttawa
Highly recommend it. This was awesome. Thank you. Mark is a very good instructor.
Philippe CMontreal
Good balance between questions at large and required materials. Very willing to work towards people's requests/expectations.
Brian HOttawa
I learned a lot and the content was far more enganging than I expected it to be. I come away with many improvements I can make to my organization. Thanks and well done.
Dan CKitchener-Waterloo
Insightful material, engaging classroom practice.
Eliza BVirtual
Mark did a fantastic job. [Private Client] was a unique challenge of a long history with hardened habits, as well as a very peculiar definition of Agile and SCRUM.
Imran APrivate Client
Course was informative and entertaining. There was good participant involvement and useful examples.
George COttawa
Great energy. Interesting course material.
Julie CToronto
Overall very well structured course. It helped me see the benefits of Scrum and learned how to apply it.
Nazir EOttawa
Instructor is well-prepared for the course and is very knowledgeable about Scrum and Agile.
Sumy ZOttawa
Very effective and experienced instructor. Well organized.
Sam MOttawa
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
Brilliant approach to coaching.
Serguei LToronto
Mark delivered what I think is one of the best adult learning, in a corporate training environment, I’ve experienced. And it was remote! It was engaging, entertaining and very useful. I was also very fortunate to have a great team which significantly enriched my experience.
Noah CVirtual
Nothing but positive things to say. Mark was very clear in the material he presented and was able to easily pivot to a new topic or give additional context as required. I enjoyed the exercises and open discussions.
Angela MOttawa
Mark has been very important in teaching us the scrummaster role and scrum processes.
Maxime GMontreal
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
Mark was fantastic! Great examples!
Scott MKitchener-Waterloo
Great job Mark! Training was excellent. I now know what REAL scrum is and feel equipped to continue learning and practicing true scrum principles.
Cornelus MVirtual
Mark is extremely knowlegeable, humorous, and an effective teacher. I feel far more knowedgeable about Scrum now than I did 2 days ago.
Jeremy GToronto
Course: great content! Instructor: excellent and very knowledgeable on the subject.
Nadeem FEdmonton
Mark is very knowledgable. I really enjoy his style of teaching. Very good course.
Lionel GPrivate Client
Mark is a great teacher and is very good at engaging people. Really gets the spark going!
Julien LMontreal
Mark is a great instructor! He is knowledgeable and has experience, so he knows what he is talking about! Highly suggest his course!
Anthony MVirtual
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
Thanks for being so responsive and Agile in your approach to leading the class.
Deb BKitchener-Waterloo
A good introduction about scrum, roles of PO, SM and team. Opened up my thoughts on how it could be applied/practiced effectively and efficiently to build a good team.
Rajesh MOttawa
There was not a single bit of content that wasn't helpful.
Bruno PMontreal
Mark is fantastic at keeping the material interested. You can tell he is passionate on the topic and knows his stuff.
Jackie MEdmonton
A lot to learn and a lot to cover for Scrum. Mark was living the art of scrum and set a role model of time box.
Dang DVancouver
The course provided an excellent deep dive into scrum and the role of the scrum master. The instructor was very knowledgeable and well versed on the research of scrum.
Robyne LOttawa
The course was great and really opened my eyes on all the ways that I could help my team succeed. I like how the instructor kept us engaged, even though a virtual class, and kept as all accountable during the 3-day course.
Marie-Alice SVirtual
The instructor is very knowledgeable in the subject and kept us motivated and alert during the course. The course itself covers lots of material which is necessary for someone who wants to become a successful scrum master.
Elena RVirtual
Mark is an awesome instructor. A very patient instructor that welcomes all questions. He is definitely the Yoda of the Scrum universe.
Ting-Yu LToronto
Great instructor, very satisfied, will recomment! I brought my whole team with me, happy I did.
Joshua COttawa
Lots of good information and exercises for a two day course. Instructor was clear and engaging in presenting concepts.
Marvin EPrivate Client
Mark was recommended to me from a colleague and I honestly was delighted of how much I learned from the course. I have been as a project manager for a number of years, and I really felt that I was able to understand how to apply this to my current work and also even how to work within my working style.
Joyce KVirtual
I thoroughly enjoyed Mark's presentation style and communication.
Joshua RVirtual
Instructor was informative and handled the challenges he faced well.
Ruth JPrivate Client
Mark maintained an ongoing environment of engagement. One of the best classroom based courses I have participated in.
Grant BPrivate Client
No nonsense, practical approach, dynamic, very instructive.
Yanick BMontreal
Mark is extremely well informed on the subject matter and made it extremely easy to comprehend. I find his ability to articulate his thoughts and teachings very impressive, and it's easy to see how intelligent he is.
Alexandria SOttawa
Mark was a great commincator of the concepts. He practiced what he preached by using SCRUM to team.
Darren MMontreal
Really dynamic! Use scrum tools to control the flow of the course which is a good example.
Marc LMontreal
Very good experience, learned a lot, will be able to apply what I have learned, good job.
David KEdmonton
This has been the most useful training course I have taken. Even though we have been practicing "Scrum" for years there was no useless content.
Simon HOttawa
Mark is an extremely knowledgeable Scrum practitioner and a great coach! He gave each of the participants clear and useful answers to the questions we had during the training, whether the questions were about the material or from work experiences, and helped us figure out how to handle situations on our own. This is the first time I take an agile training that gives me clarity about ways of improving how I work with my team
Martha BVirtual
I liked Mark. I think he answered all the questions really well and engaged the group in very good discussion. The prep work was very helpful and I do not feel like I missed out on anything because it was virtual. It was well organized!
Raji RVirtual
Very Charming, approachable, easy to ask questions to.
Carly SToronto
The failure-based models used for learning were effective.
Vince RVirtual
Confused? Burnt Out? Disillusioned?
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.