Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
The CSM course rocks! If you want to immediately jump into the action and improve as you go, this is it. You'll start off as a group of strangers, and find out how quickly you can build a high-performance team. And, if you separately want to read every comprehensive detail there is to know about scrum, Mark will share that with you too.
Nicole BVirtual
Mark provides clarity into the mystical world of Agile and Scrum with practical examples and Jedi wisdom. Add some psychosocial games into the batch and your in for an adventure. Training will test not just your ability to obtain facts, but leave you pondering the cavernous opportunities for the scum master to be an agent of organizational change.
Petrus BVirtual
Mark was an excellent instructor and facilitator for the certified product owner course. The content was engaging, not just a typical PowerPoint presentation. Active learning was encouraged through the use of breakout sessions where the course material was practiced; this allowed for better understanding and encouraged practical questions. I would recommend the course to anybody that wants to improve their product ownership skills and has the means to attend.
Mark FVirtual
Mark is a very approachable and friendly instructor and brings some comic relief to his training sessions. He broke down Scrum/Agile so that it was very easy to follow, and always offered opportunities for the class to ask questions. I felt very supported and encouraged while learning about Scrum/Agile and was never scared to ask a question. I am looking forward to another training opportunity to learn from Mark again!
Dana SVirtual
Mark was a patient and enthusiastic teacher, with knowledge spanning multiple industries. The course itself was a great mix of learning with lots of opportunities to do hands-on activities to really cement understanding. At the end of the course I felt confident in my understanding and my ability to pass the certification test. Thank you, Mark
Carrie BVirtual
This course taught me about Scrum and, in particular, provided depth around the roles and responsibilities of a Scrum team. Despite Covid-19, the material was well-prepared for online consumption and Mark, the instructor, was engaging and informative. Mark has a huge library of Scrum-related resources, as well as many non-Scrum but still applicable resources, and I would highly recommend Mark and his team for anyone seeking ScrumMaster training.
Karen MVirtual
Mark is a very engaging and thoughtful instructor and presented material that was relevent to the goup and our interests. This was an excellent course and worth the time commitment.
Victor COttawa
Mark was very engaging, and his training session helped to increase my knowledge of Agile and Scrum.
Tiffany MToronto
Mark, you are awesome! I enjoyed your style of teaching/coaching. You focused on our needs and priorities ensuring a "happy customer." You are also respectful towards everyone's opinion which makes it engaging conversation.
Zeeshan BOttawa
Course was great. Mark was terrific! Kept us involved and thinking.
Anne DPrivate Client
Mark was a great instructor. His quirky ways and sense of humour make for a great course. I was entertained and interested each step of the way.
Philippe BPrivate Client
Amazing! Friendly, funny, smart, open-minded individual. Great job, Mark!
S M Tadmir CToronto
I had the best two days of practical training on Agile. Instructor has logical answers to my questions.
Angie EEdmonton
Mark was great! I found this style easy to follow and I feel prepared.
Melanie KToronto
Mark's knowledge and real world examples have cleared up my knowledge of scrum, the roles and responsibilities of the scrum team, and what I need to implement in my organization.
Greg MEdmonton
Great course and material, I loved the theoretical information with was applied on day 2. Mark did a great job of relating everything to real work examples.
Michael FToronto
This course was a real eye opener and hope it will not be like preaching in the desert. You are a great orator and would love to listen to your thoughts for hours.
Marc-Andre LMontreal
Mark was really personable, engaging and put a lot of emphasis on our teams and their dynamic., I would recommend him again.
Riyad IPrivate Client
Instructor very excellent and the course is very good to introduce perople to the Agile Methodology.
Sonia JPrivate Client
Mark was knowledgable, engaging, and able to adapt to the needs of the group.
Julian WOttawa
Mark is extremely well informed on the subject matter and made it extremely easy to comprehend. I find his ability to articulate his thoughts and teachings very impressive, and it's easy to see how intelligent he is.
Alexandria SOttawa
The failure-based models used for learning were effective.
Vince RVirtual
The course was informative and engaging. It was delivered in a way that help me achieve better understanding of the material, Mark rocks!!
Akhmad SPrivate Client
I thoroughly enjoyed Mark's presentation style and communication.
Joshua RVirtual
Good energy. Good examples. Kept the class on track.
Wilson CEdmonton
Great Class! Learning in a dynamic and fun way with interesting and useful context and examples.
Suzelle FMontreal
Mark was full of energy. There was never a moment where what we were discussing wasn't interesting.
Swetha RKitchener-Waterloo
This course was great at examining how our team currently uses elements of scrum and refreshing that knowledge in order to improve our scrum practices.
Aaron SVirtual
Mark was engaging, knowledgeable, well-read and provided great examples.
Warren CVancouver
Mark is incredibly knowledgeable. He has learned through pratice and epierences and knows how to leverage SCRUM effectively.
Travis RPrivate Client
Mark is very knowledgeable and open/fair when answering questions or comments from the class. The course did a great job of covering scrum.
Darryl COttawa
Very knowledgeable of the subject matter. Kept the pace of the course quick, which is good.
Tarek ROttawa
I had a great time and I highly appreciated the experience demonstrated by the instructor.
Frederick LMontreal
Excellent, great management of large group, Excellent information
Susan LPrivate Client
The ScrumMaster training as facilitated by Mark Levison was an invaluable experience in my both by personal and professional growth. Mark's instruction kept me engaged and entertained with materials for the duration of the 2 day seminar. I will highly recommend this course to anyone interested in exploring Agile within their places of work.
Mike EVirtual
Instructor was very engaging and helped me learn a lot and I have a lot of actions to take back to hep the team. I think we learned enough to help the team and guide them effectively as a scrum master.
Ian ROttawa
Very informative and up to my expectations. I loved the availability of the instructor.
Nicolas RMontreal
Was very fun and good flow, not by the book provided but with sharing real-life examples and his previous experience. Very appreciated!
Kevin LToronto
Course was great and enjoyable. Lots of make you think kind of questions.
Andrew FOttawa
Thank you Mark, I have lots of ideas to bring back to the team. I appreciated your energy and sense of humor.
David COttawa
I like the way the course was taught through examples and games. I found personal anecdotes helpful in understanding concepts.
Randy EOttawa
Good course. In the end it is going to be us to make [Private Client] an even better company and a even better product.
Steve MPrivate Client
Instructor was excellent. Provided an environment of communication.
Nathalile LOttawa
A excellent and well-delivered course. Very informative!
Warren ROttawa
Great in-depth knowledge, and clearly prepared.
Michael MOttawa
Great! Humour is a plus too!
Daryl BVancouver
Really enjoyed Mark's presonal anecdotes and humour. Very clear that Mark is knowledgeable and I look forward to diving into the numerous references for "extra reading".
Naomi MOttawa
I will highly recommend Mark. I enjoyed the course.
Shamyl NVancouver
Really liked it, will recommend to others.
Alexey SToronto
A good introduction about scrum, roles of PO, SM and team. Opened up my thoughts on how it could be applied/practiced effectively and efficiently to build a good team.
Rajesh MOttawa
Mark was very engaging, and his training session helped to increase my knowledge of Agile and Scrum.
Tiffany MToronto
The CSM course rocks! If you want to immediately jump into the action and improve as you go, this is it. You'll start off as a group of strangers, and find out how quickly you can build a high-performance team. And, if you separately want to read every comprehensive detail there is to know about scrum, Mark will share that with you too.
Nicole BVirtual
Mark, you are awesome! I enjoyed your style of teaching/coaching. You focused on our needs and priorities ensuring a "happy customer." You are also respectful towards everyone's opinion which makes it engaging conversation.
Zeeshan BOttawa
Mark provides clarity into the mystical world of Agile and Scrum with practical examples and Jedi wisdom. Add some psychosocial games into the batch and your in for an adventure. Training will test not just your ability to obtain facts, but leave you pondering the cavernous opportunities for the scum master to be an agent of organizational change.
Petrus BVirtual
Course was great. Mark was terrific! Kept us involved and thinking.
Anne DPrivate Client
Mark was a great instructor. His quirky ways and sense of humour make for a great course. I was entertained and interested each step of the way.
Philippe BPrivate Client
Amazing! Friendly, funny, smart, open-minded individual. Great job, Mark!
S M Tadmir CToronto
I had the best two days of practical training on Agile. Instructor has logical answers to my questions.
Angie EEdmonton
Mark was great! I found this style easy to follow and I feel prepared.
Melanie KToronto
Mark was an excellent instructor and facilitator for the certified product owner course. The content was engaging, not just a typical PowerPoint presentation. Active learning was encouraged through the use of breakout sessions where the course material was practiced; this allowed for better understanding and encouraged practical questions. I would recommend the course to anybody that wants to improve their product ownership skills and has the means to attend.
Mark FVirtual
Mark's knowledge and real world examples have cleared up my knowledge of scrum, the roles and responsibilities of the scrum team, and what I need to implement in my organization.
Greg MEdmonton
Great course and material, I loved the theoretical information with was applied on day 2. Mark did a great job of relating everything to real work examples.
Michael FToronto
This course was a real eye opener and hope it will not be like preaching in the desert. You are a great orator and would love to listen to your thoughts for hours.
Marc-Andre LMontreal
Mark was really personable, engaging and put a lot of emphasis on our teams and their dynamic., I would recommend him again.
Riyad IPrivate Client
Instructor very excellent and the course is very good to introduce perople to the Agile Methodology.
Sonia JPrivate Client
Mark was knowledgable, engaging, and able to adapt to the needs of the group.
Julian WOttawa
Mark is extremely well informed on the subject matter and made it extremely easy to comprehend. I find his ability to articulate his thoughts and teachings very impressive, and it's easy to see how intelligent he is.
Alexandria SOttawa
The failure-based models used for learning were effective.
Vince RVirtual
Mark is a very approachable and friendly instructor and brings some comic relief to his training sessions. He broke down Scrum/Agile so that it was very easy to follow, and always offered opportunities for the class to ask questions. I felt very supported and encouraged while learning about Scrum/Agile and was never scared to ask a question. I am looking forward to another training opportunity to learn from Mark again!
Dana SVirtual
The course was informative and engaging. It was delivered in a way that help me achieve better understanding of the material, Mark rocks!!
Akhmad SPrivate Client
I thoroughly enjoyed Mark's presentation style and communication.
Joshua RVirtual
Good energy. Good examples. Kept the class on track.
Wilson CEdmonton
Great Class! Learning in a dynamic and fun way with interesting and useful context and examples.
Suzelle FMontreal
Mark was full of energy. There was never a moment where what we were discussing wasn't interesting.
Swetha RKitchener-Waterloo
This course was great at examining how our team currently uses elements of scrum and refreshing that knowledge in order to improve our scrum practices.
Aaron SVirtual
Mark was engaging, knowledgeable, well-read and provided great examples.
Warren CVancouver
Mark is incredibly knowledgeable. He has learned through pratice and epierences and knows how to leverage SCRUM effectively.
Travis RPrivate Client
Mark is very knowledgeable and open/fair when answering questions or comments from the class. The course did a great job of covering scrum.
Darryl COttawa
Mark was a patient and enthusiastic teacher, with knowledge spanning multiple industries. The course itself was a great mix of learning with lots of opportunities to do hands-on activities to really cement understanding. At the end of the course I felt confident in my understanding and my ability to pass the certification test. Thank you, Mark
Carrie BVirtual
Very knowledgeable of the subject matter. Kept the pace of the course quick, which is good.
Tarek ROttawa
I had a great time and I highly appreciated the experience demonstrated by the instructor.
Frederick LMontreal
Excellent, great management of large group, Excellent information
Susan LPrivate Client
The ScrumMaster training as facilitated by Mark Levison was an invaluable experience in my both by personal and professional growth. Mark's instruction kept me engaged and entertained with materials for the duration of the 2 day seminar. I will highly recommend this course to anyone interested in exploring Agile within their places of work.
Mike EVirtual
Instructor was very engaging and helped me learn a lot and I have a lot of actions to take back to hep the team. I think we learned enough to help the team and guide them effectively as a scrum master.
Ian ROttawa
Very informative and up to my expectations. I loved the availability of the instructor.
Nicolas RMontreal
Was very fun and good flow, not by the book provided but with sharing real-life examples and his previous experience. Very appreciated!
Kevin LToronto
Course was great and enjoyable. Lots of make you think kind of questions.
Andrew FOttawa
Thank you Mark, I have lots of ideas to bring back to the team. I appreciated your energy and sense of humor.
David COttawa
I like the way the course was taught through examples and games. I found personal anecdotes helpful in understanding concepts.
Randy EOttawa
This course taught me about Scrum and, in particular, provided depth around the roles and responsibilities of a Scrum team. Despite Covid-19, the material was well-prepared for online consumption and Mark, the instructor, was engaging and informative. Mark has a huge library of Scrum-related resources, as well as many non-Scrum but still applicable resources, and I would highly recommend Mark and his team for anyone seeking ScrumMaster training.
Karen MVirtual
Good course. In the end it is going to be us to make [Private Client] an even better company and a even better product.
Steve MPrivate Client
Instructor was excellent. Provided an environment of communication.
Nathalile LOttawa
A excellent and well-delivered course. Very informative!
Warren ROttawa
Great in-depth knowledge, and clearly prepared.
Michael MOttawa
Great! Humour is a plus too!
Daryl BVancouver
Really enjoyed Mark's presonal anecdotes and humour. Very clear that Mark is knowledgeable and I look forward to diving into the numerous references for "extra reading".
Naomi MOttawa
I will highly recommend Mark. I enjoyed the course.
Shamyl NVancouver
Really liked it, will recommend to others.
Alexey SToronto
Mark is a very engaging and thoughtful instructor and presented material that was relevent to the goup and our interests. This was an excellent course and worth the time commitment.
Victor COttawa
A good introduction about scrum, roles of PO, SM and team. Opened up my thoughts on how it could be applied/practiced effectively and efficiently to build a good team.
Rajesh MOttawa
Confused? Burnt Out? Disillusioned?
WE FEEL YOUR PAIN
Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
New to Scrum
Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
Certified Scrum Training
Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application.
Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
Your Trusted Resource Center for Everything Scrum & Agile
Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
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Canada's AI Strategy Mistakes Adoption for Productivity
There is a massive gap between claiming AI will boost productivity and actually fixing bottlenecks. Lessons from Canada's healthcare system and Humber River Hospital.
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Scrum Events and Artifacts8 min read
How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
Product Backlog refinement isn't about writing User Stories, it's about having conversations. Learn to fix some of the most common problems with the Refinement process.
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
Money-back guarantee
You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.