Put an End to Ineffective Scrum

Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.

8000+

Students certified

96%

Client retention rate

20+

Years of Agile experience

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We've helped 8000+ people find success using Scrum

Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.

Solid grounding in Scrum and examples to apply it at work.
John CVancouver
Mark is a very smart, passionate, knowledgable trainer, with a charismatic personality and great pedagogical skills. I see his potential to change companies culture. The course really taught me many things and made me want to read and know more!
Iulia AToronto
Great instruction and high levels of interaction made for an enjoyable course. I gained a greater appreciation for the ScrumMaster role and the game of Scrum!
Kevin BToronto
What a great course! I feel that I got exactly what I needed. Mark did an amazing job showing me what I could easily do and what I should accept will take time. Amazing class!
Angela SToronto
Great use of time. Very clear examples of work life situations.
Duane BToronto
Very good introduction to my new role. Mark leads lively and thought-provoking discussions.
Bob COttawa
I enjoyed the course and the instruction. Good examples were provided. Excercises helped me understand concepts.
Claire LPrivate Client
Rocks! I would really recomment this instructor to others.
Raghda FToronto
Great course! Very down to earth and humourous instructor. Would recommend to others!
Steve BKitchener-Waterloo
Exceptional presentation delivery that is clear, concise, and though-provoking, involving tremendous audience participation.
Norman EOttawa
Kept audience engaged, and kept course relevant to entire group. Brought Scrum into how the course was taught! (Neat!)
Steve BOttawa
Mark was very energetic and enthusiastic instructor. You could definitely feel his passion for Agile and Engineering as a whole.
William IPrivate Client
Very knowledgeable and pleasant to work with.
Kristian BEdmonton
Instructor is engaging; good change of state during delivery. I like the more concrete demonstration of SCRUM by teaching the course in the SCRUM style.
Damon HEdmonton
Fantastic instructor. Great real story examples.
Allan CEdmonton
Mark delivered an excellent course, it was a value-packed 2 days.
Brent COttawa
Mark was a great instructor. His quirky ways and sense of humour make for a great course. I was entertained and interested each step of the way.
Philippe BPrivate Client
This course has validated what I want to do for the rest of my career.
Diane KVancouver
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously knows his subject.
Debbie BVirtual
Instructor was very knowledgable! Incredible library in his head.
Kafia BOttawa
Mark is quick-witted, experienced, blunt, and plays role of a neutral facilitaor very well. He made three content heavy days digestible, relevant to my work life, and enjoyable.
Craig BPrivate Client
Great seminar, very helpful and Mark showed us in real time examples the application of Scrum.
Pierre EMontreal
I wanted to take the time to leave this review after seeing how my new Scrum knowledge has impacted my work. Now, I can confidently say that the training not only gave me a deeper understanding of Agile and Scrum but also boosted my confidence, motivation, and drive. I apply my new skills every single day, and they have made a significant difference in how I support my teams. Mark, thank you for contributing to my growth—I’m so glad I took this step. Your training was engaging, insightful, and truly life-changing for anyone passionate about Scrum and Agile. I highly recommend this certification to anyone looking to elevate their skills and make a real impact in their teams!
Anastasia FVirtual
The CSM course rocks! If you want to immediately jump into the action and improve as you go, this is it. You'll start off as a group of strangers, and find out how quickly you can build a high-performance team. And, if you separately want to read every comprehensive detail there is to know about scrum, Mark will share that with you too.
Nicole BVirtual
Mark is extremely knowlegeable, humorous, and an effective teacher. I feel far more knowedgeable about Scrum now than I did 2 days ago.
Jeremy GToronto
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
Enthusiasm. Knows his material.
Isabelle LOttawa
The CSM course was extremely valuable in understanding the theorotical and practical concepts and techniques necessary to start my journey as Scrum Master. Mark was a knowledgeable and flexible facilitor.
Erik GToronto
Provided excellent understanding of scrum, more difficult concepts with a very hands on approach.
Carmen CToronto
Mark made a challenging and complex process (Scrum) very clear and highlighted the benefits and opportunities in an engaging and entertaining way.
Jeremy GVancouver
Excellent material, entertaining instructor. Instructor distilled the information well. Both instructor and course provided a great intro to Scrum. The course was challenging yet rewarding.
Duff KOttawa
Great course and great instructor! Will definitely recommend to friends!
Hisham EOttawa
Mark is extremely knowledgeable and passionate about the subject matter and topics adjacent to it. His attitude encourages engagement in the material.
Jamie CVirtual
Course was informative and entertaining. There was good participant involvement and useful examples.
George COttawa
There is so much about Scrum that I didn't know I didn't know! Thanks Mark for an informative and engaging 2 days.
Dan LKitchener-Waterloo
Course was very informative. You spoke to the entire group on a level everyone can understand.
Monica HPrivate Client
Mark was able to provide valuable lessons in a short period of time. Using a variety of methods he illustrated and reinforced the key elements of scrum.
Sean BOttawa
I like the tone and pace of the training most.
Alex VEdmonton
The instructor is very knowledgeable in the subject and kept us motivated and alert during the course. The course itself covers lots of material which is necessary for someone who wants to become a successful scrum master.
Elena RVirtual
Mark did a great job. He is well versed and brilliant. I very much enjoyed him as an instructor. The course was very helpful and I learned a great deal - I will go back ready to make changes to how we are currently operating to add value.
Shana ROttawa
He knows his subject well! He respect the different levels of understanding of each participant. He really respect the schedule.
Julie JVirtual
Great course! Interesting and fun. Not a moment of dullness.
Roma SOttawa
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
Mark was a great facilitator. No changes suggested! Helpful, honest, experienced, engaging.
Candice SEdmonton
Great course! I will recommend this to others.
Darryl EVancouver
Great instructor, very satisfied, will recomment! I brought my whole team with me, happy I did.
Joshua COttawa
Instructor was clearly knowledgable and many examples were given. I was able to follow with nearly no prior scrum/Agile experience.
Kevin KOttawa
The simulations and exercises were extremely useful in the understanding of the concept. Mark made the course thoroughly enjoyable. Extremely pleased by the techniques used and the content of the course.
Dhaval SOttawa
Mark has a great style of delivery even over zoom. He kept my attention and that of the class by using humor and explaining things very matter of factly. Therefore no confusion and the information actually stuck. He understands what it takes to deliver an engaging session by having a number of break out activities that were fun and comfortable. Thank you Mark!
Deborah RVirtual
Mark is engaging, very knowledgeable and morphs to the class knowledge. His sense of humor is also appreciated.
Malisha CToronto

Confused? Burnt Out? Disillusioned?
WE FEEL YOUR PAIN

Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.

New to Scrum

New to Scrum

Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.

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Get Certified

Certified Scrum Training

Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application. 

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Effective Scrum

Fix Broken Scrum

If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.

Learn Effective Scrum

Your Trusted Resource Center for Everything Scrum & Agile

Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.

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Why choose us

Get exclusive bonuses with our Scrum Alliance Certified Scrum training

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Future-proof blueprint

A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.

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Personal coaching

Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.

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Resources

When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.

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Community access

A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.

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Lean Coffee

Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.

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Money-back guarantee

You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.

Get Certified

Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.

Registration is now open for workshops:

About this course

Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.

Learning and Benefits

Relatable Scenarios

Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.

Respected Certification

Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.

Practical Exercises

With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.

Jargon-Free Learning

This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.

Career Advancement

Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.

GenAI for Systems Thinking

Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.

Ongoing Support

Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.