Making Organizations Work6 min read
Where Does Your Work Sit and Wait?
Agile isn't about software, it's about understanding an organization works. Here a court, however we can use this anywhere with a process and a queue of work.
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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You can’t predict the next year. Yet you still have to work.
When plans keep changing, it is hard to know why. Sometimes the world moved. Sometimes the original plan didn’t do its job. The newsletter helps you see which, and decide what to do next. It arrives when there is something worth saying, not on a calendar.
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We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
The positive focus on people and the team was excellent. Incorporating the scrum process in the actual training session is brilliant.
Michael JMontreal
I had made one course already (Scrum Master) a couple of years back, and again Mark did not disappoint, good empathy, great presence and vibrant (even through virtual activities) always appreciate the good vibes. Content is serious but Mark knows how to go beyond simply handing out his knowledge, he makes it an experience.
Romain HVirtual
This has been the most useful training course I have taken. Even though we have been practicing "Scrum" for years there was no useless content.
Simon HOttawa
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
Mark was a great instructor! Very enthusiastic about the course and assisting its participants in becoming successful product owners. Incredibly knowledgeable and entertaining.
Elizabeth CToronto
This course was exactly what I was looking for! Mark was a very knowledgeable and engaging instructor. I appreciated the hands-on exercises that allowed me to put the methodology into practice with my course mates and learn from the experience. The course material is also top notch. I feel ready to take the exam and put what I've learnt into practice in my workplace.
Anu PVirtual
It was a great experience coming to Agile Scrum just a few months ago allowed this to solidify a lot of things I've been practicing. I will likely immediately reap the rewards.
Curtis BOttawa
Very useful take on scrum, focused on the prod owners needs and responsibilities. Practical tools to start and plenty of other sources of info to continue growing.
Paula MToronto
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
He is funny. And smart. And a good storyteller. All together = great combo.
Melanie HEdmonton
I had the best two days of practical training on Agile. Instructor has logical answers to my questions.
Angie EEdmonton
Mark is excellent. He uses examples that are very clear to everyone. He is patient and ensures everyone understands the material.
Emmanuel BMontreal
It was a pleasure learning with Mark. The scrum-like structure of the course made it interactive and fun.
Florent GToronto
Mark has been very important in teaching us the scrummaster role and scrum processes.
Maxime GMontreal
5 Stars
Yui HEdmonton
Great! Humour is a plus too!
Daryl BVancouver
Knowledgable and engaged the trainees to think and share their ideas.
Carol BPrivate Client
Mark was really personable, engaging and put a lot of emphasis on our teams and their dynamic., I would recommend him again.
Riyad IPrivate Client
Mark had a way of getting info across in both fun yet informative ways. He loves to challenge and be challenged which made it a pleasure.
Ross CPrivate Client
I feel like the structure of the course is good in how it is treated as a backlog with all the participants prioritizing topics.
Aaron GOttawa
Good balance between questions at large and required materials. Very willing to work towards people's requests/expectations.
Brian HOttawa
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
Very knowledgeable in what he is teaching. Passion for scrum.
Mandi AEdmonton
Fantastic instructor and couse. I learned so much, thank you!
Jeremy CKitchener-Waterloo
Mark has a way to engage the group that is positive and unique. His ability to be flexible in the two days with regards to training makes the course fun.
David HOttawa
Mark did a great job of bringing the group into the basic tenets of Agile-Scrum whenever someone brought up a challenge/issue in the participant's particular situation.
Eric AMontreal
Excellent course, gained a lot of context on SCRUM best practices beyond the context of how [Private Client] currently operates.
Hamza EPrivate Client
The instructor and course were generally excellent – the curriculum was thorough, and the instructor was engaging. I definitely feel like I came out a lot more knowledgeable
about Scrum and both the PO and Scrum Master roles (despite the fact that this was not Scrum Master training), and I have lots of ideas percolating on how to implement Agile strategies in my work and with my team.
Natasha HVirtual
The course was structured in a way that allowed us to cover a lot of information in a manner that kept things interesting and allowed space to explore topics where the group was more interested.
Gino FOttawa
Course was very informative. You spoke to the entire group on a level everyone can understand.
Monica HPrivate Client
Great energy. Interesting course material.
Julie CToronto
Course: great content! Instructor: excellent and very knowledgeable on the subject.
Nadeem FEdmonton
He's very knowledgable and good communication. He was able to answer any question given with complete satification
Po HPrivate Client
Mark was great at teaching the class. He really knows the course and it is obvious Scrum is second nature to him. Real life experience (in class exercises) are key to learning Scrum.
Cara CToronto
Mark is extremely knowledgeable and passionate about the subject matter and topics adjacent to it. His attitude encourages engagement in the material.
Jamie CVirtual
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
I like to recommend this course to other team members to help everyone get to the same mindset and understanding. I gained a clearer understanding of what Agile really is and I'd like to see it work in my future projects.
Lynda SEdmonton
Good course. In the end it is going to be us to make [Private Client] an even better company and a even better product.
Steve MPrivate Client
Mark knows his stuff and delivers a highly interactive and animated training.
Ted MPrivate Client
Mark has been a great facilitator, instructor, and extremely knowledgeable on teaching Scrum. Great analogies and references cited.
Wilfred MPrivate Client
The course material is great and the way Mark presents it is very clear. Mark augments the material with real-world scrum experience across many components/orgs.
Scott NOttawa
A good introduction about scrum, roles of PO, SM and team. Opened up my thoughts on how it could be applied/practiced effectively and efficiently to build a good team.
Rajesh MOttawa
Mark taught the course in-depth; I gained a lot of knowledge on facilitating a scrum team in achieving its goals. Thanks a lot for such an amazing presentation format.
Be-Done IVirtual
Mark is a great teacher and is very good at engaging people. Really gets the spark going!
Julien LMontreal
Mark's enthusiam was contagious. His energy and humor brought Scrum alive! I enjoyed the examples and many aspects we covered.
Michelle HKitchener-Waterloo
Great course. Mark clearly knows his stuff!
Marc LOttawa
Mark is excellent. He instructs and communicates in simple and visual ways that are memorable. He is adaptable, and does a great job balancing needs of individuals and the group.
Ryan MToronto
Extremely knowledgable on all material covered. Tons of experience and real world examples to pull from. Knowledgable on all material covered as well as periphery topics. Funny, engaging, and helped class feel they added value.
Steve DKitchener-Waterloo
Instructor was very knowledgeable and expressed his thoughts honestly and concisely. Course was very informative.
Lorne APrivate Client
Great course and material, I loved the theoretical information with was applied on day 2. Mark did a great job of relating everything to real work examples.
Michael FToronto
Very useful take on scrum, focused on the prod owners needs and responsibilities. Practical tools to start and plenty of other sources of info to continue growing.
Paula MToronto
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
The positive focus on people and the team was excellent. Incorporating the scrum process in the actual training session is brilliant.
Michael JMontreal
He is funny. And smart. And a good storyteller. All together = great combo.
Melanie HEdmonton
I had made one course already (Scrum Master) a couple of years back, and again Mark did not disappoint, good empathy, great presence and vibrant (even through virtual activities) always appreciate the good vibes. Content is serious but Mark knows how to go beyond simply handing out his knowledge, he makes it an experience.
Romain HVirtual
I had the best two days of practical training on Agile. Instructor has logical answers to my questions.
Angie EEdmonton
Mark is excellent. He uses examples that are very clear to everyone. He is patient and ensures everyone understands the material.
Emmanuel BMontreal
It was a pleasure learning with Mark. The scrum-like structure of the course made it interactive and fun.
Florent GToronto
Mark has been very important in teaching us the scrummaster role and scrum processes.
Maxime GMontreal
5 Stars
Yui HEdmonton
This has been the most useful training course I have taken. Even though we have been practicing "Scrum" for years there was no useless content.
Simon HOttawa
Great! Humour is a plus too!
Daryl BVancouver
Knowledgable and engaged the trainees to think and share their ideas.
Carol BPrivate Client
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
Mark was really personable, engaging and put a lot of emphasis on our teams and their dynamic., I would recommend him again.
Riyad IPrivate Client
Mark had a way of getting info across in both fun yet informative ways. He loves to challenge and be challenged which made it a pleasure.
Ross CPrivate Client
I feel like the structure of the course is good in how it is treated as a backlog with all the participants prioritizing topics.
Aaron GOttawa
Good balance between questions at large and required materials. Very willing to work towards people's requests/expectations.
Brian HOttawa
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
Very knowledgeable in what he is teaching. Passion for scrum.
Mandi AEdmonton
Fantastic instructor and couse. I learned so much, thank you!
Jeremy CKitchener-Waterloo
Mark has a way to engage the group that is positive and unique. His ability to be flexible in the two days with regards to training makes the course fun.
David HOttawa
Mark did a great job of bringing the group into the basic tenets of Agile-Scrum whenever someone brought up a challenge/issue in the participant's particular situation.
Eric AMontreal
Excellent course, gained a lot of context on SCRUM best practices beyond the context of how [Private Client] currently operates.
Hamza EPrivate Client
The instructor and course were generally excellent – the curriculum was thorough, and the instructor was engaging. I definitely feel like I came out a lot more knowledgeable
about Scrum and both the PO and Scrum Master roles (despite the fact that this was not Scrum Master training), and I have lots of ideas percolating on how to implement Agile strategies in my work and with my team.
Natasha HVirtual
The course was structured in a way that allowed us to cover a lot of information in a manner that kept things interesting and allowed space to explore topics where the group was more interested.
Gino FOttawa
Course was very informative. You spoke to the entire group on a level everyone can understand.
Monica HPrivate Client
Mark was a great instructor! Very enthusiastic about the course and assisting its participants in becoming successful product owners. Incredibly knowledgeable and entertaining.
Elizabeth CToronto
Great energy. Interesting course material.
Julie CToronto
Course: great content! Instructor: excellent and very knowledgeable on the subject.
Nadeem FEdmonton
He's very knowledgable and good communication. He was able to answer any question given with complete satification
Po HPrivate Client
Mark was great at teaching the class. He really knows the course and it is obvious Scrum is second nature to him. Real life experience (in class exercises) are key to learning Scrum.
Cara CToronto
Mark is extremely knowledgeable and passionate about the subject matter and topics adjacent to it. His attitude encourages engagement in the material.
Jamie CVirtual
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
I like to recommend this course to other team members to help everyone get to the same mindset and understanding. I gained a clearer understanding of what Agile really is and I'd like to see it work in my future projects.
Lynda SEdmonton
Good course. In the end it is going to be us to make [Private Client] an even better company and a even better product.
Steve MPrivate Client
Mark knows his stuff and delivers a highly interactive and animated training.
Ted MPrivate Client
This course was exactly what I was looking for! Mark was a very knowledgeable and engaging instructor. I appreciated the hands-on exercises that allowed me to put the methodology into practice with my course mates and learn from the experience. The course material is also top notch. I feel ready to take the exam and put what I've learnt into practice in my workplace.
Anu PVirtual
It was a great experience coming to Agile Scrum just a few months ago allowed this to solidify a lot of things I've been practicing. I will likely immediately reap the rewards.
Curtis BOttawa
Mark has been a great facilitator, instructor, and extremely knowledgeable on teaching Scrum. Great analogies and references cited.
Wilfred MPrivate Client
The course material is great and the way Mark presents it is very clear. Mark augments the material with real-world scrum experience across many components/orgs.
Scott NOttawa
A good introduction about scrum, roles of PO, SM and team. Opened up my thoughts on how it could be applied/practiced effectively and efficiently to build a good team.
Rajesh MOttawa
Mark taught the course in-depth; I gained a lot of knowledge on facilitating a scrum team in achieving its goals. Thanks a lot for such an amazing presentation format.
Be-Done IVirtual
Mark is a great teacher and is very good at engaging people. Really gets the spark going!
Julien LMontreal
Mark's enthusiam was contagious. His energy and humor brought Scrum alive! I enjoyed the examples and many aspects we covered.
Michelle HKitchener-Waterloo
Great course. Mark clearly knows his stuff!
Marc LOttawa
Mark is excellent. He instructs and communicates in simple and visual ways that are memorable. He is adaptable, and does a great job balancing needs of individuals and the group.
Ryan MToronto
Extremely knowledgable on all material covered. Tons of experience and real world examples to pull from. Knowledgable on all material covered as well as periphery topics. Funny, engaging, and helped class feel they added value.
Steve DKitchener-Waterloo
Instructor was very knowledgeable and expressed his thoughts honestly and concisely. Course was very informative.
Lorne APrivate Client
Great course and material, I loved the theoretical information with was applied on day 2. Mark did a great job of relating everything to real work examples.
Michael FToronto
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.