Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
The course was fun, engaging, and highly responsive to participants. The complete lack of Powerpoint and bulleted lists was amazingly refreshing. Using a Sprint board to run the course was ingenious.
Robin GToronto
I really enjoyed my experience with Agile Pain Relief and the 2 day CSM course. It was highly informative, interactive, and engaging, even with the hurdle of being fully virtual. Mark was thoughtful, patient, and ready to answer any question that came his way. I found the workshop to be not only educational, but also a great exercise in building confidence.
Katie HVirtual
Came in with a cynical view and attitude and left with nuggets of insight. That is quite an accomplishment for any instructor!
Mojtaba HOttawa
Instructor is knowledgeable and also a good instructor (you don't always get both!) Course was well done with enough 'meat' to enable students to implement core concepts without overwhelming.
Cassandra HEdmonton
Mark was an excellent instructor and facilitator for the certified product owner course. The content was engaging, not just a typical PowerPoint presentation. Active learning was encouraged through the use of breakout sessions where the course material was practiced; this allowed for better understanding and encouraged practical questions. I would recommend the course to anybody that wants to improve their product ownership skills and has the means to attend.
Mark FVirtual
Mark was very approachable, friendly, and knowledgable. He has done a great job in helping someone like me who doesn't belong to a corporate world learn so much about scrum in 2 days!
Mashiat FToronto
Mark was a great instructor! Very enthusiastic about the course and assisting its participants in becoming successful product owners. Incredibly knowledgeable and entertaining.
Elizabeth CToronto
Awesome course. I will be able to apply a number of concepts immediately to help our effectiveness at work.
Daryl PEdmonton
I applaud Mark's view on working in agile. I was able to clearly understand the fundamental core and roles of agile.
Adil SOttawa
Enthusiasm. Knows his material.
Isabelle LOttawa
The instructor had an excellent breadth and depth of knowledge. Liberally sprinkled with relevent ancedotes to provide substance and humor.
Myles GPrivate Client
Great conversations. Thanks, Mark! My confidence in understanding the role increased!
Orville HEdmonton
Mark is great and the course is very valuable. I really appricate your time and patience. We covered a lot of mtaterial which is great.
William DOttawa
Mark is very knowledgable. I really enjoy his style of teaching. Very good course.
Lionel GPrivate Client
Having come with a very limited knowledge of Scrum, Mark did a great job of leading the class through the knowledge required. The material was engaging and there were great opportunities to work with other learners as a team to practice different elements of the knowledge. Mark is friendly and humorous which made the otherwise very intense schedule a fun experience. He consistently offered great suggestions of further reading to consider in order to better understand the many elements of this practice.
Michael HVirtual
I absolutely love your practical pragmatic approach to delivering information. Very conductive to learning.
Mandy JOttawa
Good balance between questions at large and required materials. Very willing to work towards people's requests/expectations.
Brian HOttawa
Mark was able to translate his obvious expertise and experience in lay terms, putting the team at ease through humour, anecdotes and a good level of engagement.
Brendan GVirtual
Mark is a great instructor. Wih hands on exercises and his deep knowledge of scrum I was able to grab the most of it in 2 days.
Shazad KMontreal
Awesome instructor, great course.
Kristie KPrivate Client
Amazing instructor! Makes you feel like he knows from ages! Very interactive class.
Kaushik KVirtual
Awesome speaker. Fantastic course.
Helen KMontreal
Instructor was amazing, easy to listen to and follow. Did not read from book and provided concrete examples.
Tricia AOttawa
Solid grounding in Scrum and examples to apply it at work.
John CVancouver
Course was great and enjoyable. Lots of make you think kind of questions.
Andrew FOttawa
Running the course as a Scrum project and including a real Scrum exchange really reinforced the material.
David COttawa
Mark delivered the course exceptionally well.
Amjad GEdmonton
Amazing instructor, very clear and breaks our pre-conceived understandings.
Jean-Francois BMontreal
Lively, knowledgeable instructor who delivered the material creatively (no powerpoint! ) and made everyone comfortable.
Karen BOttawa
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
The instructor did a great job in getting people to participate and make sure everyone followed along.
George HPrivate Client
Mark is adept at relating Agile to both techanical and everyday tasks. This is useful in groups include non-techanical members. While he has tendency to get sidetracked, the divergences are useful and relevant, adding depth to the topic under discussion.
Erin LPrivate Client
The instructor talked the talk by making the whole experience a collaborative experience. Excellent and mindful person.
Alf RToronto
Mark has a way to engage the group that is positive and unique. His ability to be flexible in the two days with regards to training makes the course fun.
David HOttawa
Mark was very engaging, and his training session helped to increase my knowledge of Agile and Scrum.
Tiffany MToronto
I have appreciated using the scrum to the training course itself.
Ionut MMontreal
Good course. In the end it is going to be us to make [Private Client] an even better company and a even better product.
Steve MPrivate Client
Mark was the best instructor that I have learned from. His style of delivery is very crisp and enjoyable. Loved every minute of it.
Rajiv MToronto
The instructor demonstrates solid knowledge on Agile and scrum fundamentals. The course is interesting and easy to follow.
Don LEdmonton
Mark is an awesome instructor and has great patience dealing with attendees virtually. His knowledge is spot on and he tries to answer all the questions given the time constraint.
Harjot DVirtual
Very knowledgeable teacher with tons of examples and real life stories.
Alex BMontreal
Very useful take on scrum, focused on the prod owners needs and responsibilities. Practical tools to start and plenty of other sources of info to continue growing.
Paula MToronto
The CSM course was extremely valuable in understanding the theorotical and practical concepts and techniques necessary to start my journey as Scrum Master. Mark was a knowledgeable and flexible facilitor.
Erik GToronto
Excellent. Well worth money and time.
David MOttawa
Mark's knowledge and real world examples have cleared up my knowledge of scrum, the roles and responsibilities of the scrum team, and what I need to implement in my organization.
Greg MEdmonton
Much more than expected. Great experience! I appreciate it very much!
Alfredo FOttawa
This course was one of the best I have experienced, because we did everything instead of listening to someone talk.
Doris PPrivate Client
Excellent, expert, engaging, humourous, I would strongly recommend any course offered by Mark!
Tod MVancouver
Very knowledgeable, informative, flexible in fitting situations into ideas.
Katie MOttawa
Very engaging way of learning how to be a Product Owner, just like Scrum should be.
Teeba APrivate Client
I applaud Mark's view on working in agile. I was able to clearly understand the fundamental core and roles of agile.
Adil SOttawa
Enthusiasm. Knows his material.
Isabelle LOttawa
The instructor had an excellent breadth and depth of knowledge. Liberally sprinkled with relevent ancedotes to provide substance and humor.
Myles GPrivate Client
Great conversations. Thanks, Mark! My confidence in understanding the role increased!
Orville HEdmonton
The course was fun, engaging, and highly responsive to participants. The complete lack of Powerpoint and bulleted lists was amazingly refreshing. Using a Sprint board to run the course was ingenious.
Robin GToronto
I really enjoyed my experience with Agile Pain Relief and the 2 day CSM course. It was highly informative, interactive, and engaging, even with the hurdle of being fully virtual. Mark was thoughtful, patient, and ready to answer any question that came his way. I found the workshop to be not only educational, but also a great exercise in building confidence.
Katie HVirtual
Came in with a cynical view and attitude and left with nuggets of insight. That is quite an accomplishment for any instructor!
Mojtaba HOttawa
Instructor is knowledgeable and also a good instructor (you don't always get both!) Course was well done with enough 'meat' to enable students to implement core concepts without overwhelming.
Cassandra HEdmonton
Mark is great and the course is very valuable. I really appricate your time and patience. We covered a lot of mtaterial which is great.
William DOttawa
Mark is very knowledgable. I really enjoy his style of teaching. Very good course.
Lionel GPrivate Client
Having come with a very limited knowledge of Scrum, Mark did a great job of leading the class through the knowledge required. The material was engaging and there were great opportunities to work with other learners as a team to practice different elements of the knowledge. Mark is friendly and humorous which made the otherwise very intense schedule a fun experience. He consistently offered great suggestions of further reading to consider in order to better understand the many elements of this practice.
Michael HVirtual
I absolutely love your practical pragmatic approach to delivering information. Very conductive to learning.
Mandy JOttawa
Good balance between questions at large and required materials. Very willing to work towards people's requests/expectations.
Brian HOttawa
Mark was an excellent instructor and facilitator for the certified product owner course. The content was engaging, not just a typical PowerPoint presentation. Active learning was encouraged through the use of breakout sessions where the course material was practiced; this allowed for better understanding and encouraged practical questions. I would recommend the course to anybody that wants to improve their product ownership skills and has the means to attend.
Mark FVirtual
Mark was able to translate his obvious expertise and experience in lay terms, putting the team at ease through humour, anecdotes and a good level of engagement.
Brendan GVirtual
Mark was very approachable, friendly, and knowledgable. He has done a great job in helping someone like me who doesn't belong to a corporate world learn so much about scrum in 2 days!
Mashiat FToronto
Mark is a great instructor. Wih hands on exercises and his deep knowledge of scrum I was able to grab the most of it in 2 days.
Shazad KMontreal
Awesome instructor, great course.
Kristie KPrivate Client
Amazing instructor! Makes you feel like he knows from ages! Very interactive class.
Kaushik KVirtual
Awesome speaker. Fantastic course.
Helen KMontreal
Instructor was amazing, easy to listen to and follow. Did not read from book and provided concrete examples.
Tricia AOttawa
Solid grounding in Scrum and examples to apply it at work.
John CVancouver
Course was great and enjoyable. Lots of make you think kind of questions.
Andrew FOttawa
Mark was a great instructor! Very enthusiastic about the course and assisting its participants in becoming successful product owners. Incredibly knowledgeable and entertaining.
Elizabeth CToronto
Running the course as a Scrum project and including a real Scrum exchange really reinforced the material.
David COttawa
Mark delivered the course exceptionally well.
Amjad GEdmonton
Amazing instructor, very clear and breaks our pre-conceived understandings.
Jean-Francois BMontreal
Lively, knowledgeable instructor who delivered the material creatively (no powerpoint! ) and made everyone comfortable.
Karen BOttawa
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
The instructor did a great job in getting people to participate and make sure everyone followed along.
George HPrivate Client
Mark is adept at relating Agile to both techanical and everyday tasks. This is useful in groups include non-techanical members. While he has tendency to get sidetracked, the divergences are useful and relevant, adding depth to the topic under discussion.
Erin LPrivate Client
The instructor talked the talk by making the whole experience a collaborative experience. Excellent and mindful person.
Alf RToronto
Mark has a way to engage the group that is positive and unique. His ability to be flexible in the two days with regards to training makes the course fun.
David HOttawa
Mark was very engaging, and his training session helped to increase my knowledge of Agile and Scrum.
Tiffany MToronto
I have appreciated using the scrum to the training course itself.
Ionut MMontreal
Good course. In the end it is going to be us to make [Private Client] an even better company and a even better product.
Steve MPrivate Client
Mark was the best instructor that I have learned from. His style of delivery is very crisp and enjoyable. Loved every minute of it.
Rajiv MToronto
The instructor demonstrates solid knowledge on Agile and scrum fundamentals. The course is interesting and easy to follow.
Don LEdmonton
Mark is an awesome instructor and has great patience dealing with attendees virtually. His knowledge is spot on and he tries to answer all the questions given the time constraint.
Harjot DVirtual
Very knowledgeable teacher with tons of examples and real life stories.
Alex BMontreal
Very useful take on scrum, focused on the prod owners needs and responsibilities. Practical tools to start and plenty of other sources of info to continue growing.
Paula MToronto
The CSM course was extremely valuable in understanding the theorotical and practical concepts and techniques necessary to start my journey as Scrum Master. Mark was a knowledgeable and flexible facilitor.
Erik GToronto
Excellent. Well worth money and time.
David MOttawa
Awesome course. I will be able to apply a number of concepts immediately to help our effectiveness at work.
Daryl PEdmonton
Mark's knowledge and real world examples have cleared up my knowledge of scrum, the roles and responsibilities of the scrum team, and what I need to implement in my organization.
Greg MEdmonton
Much more than expected. Great experience! I appreciate it very much!
Alfredo FOttawa
This course was one of the best I have experienced, because we did everything instead of listening to someone talk.
Doris PPrivate Client
Excellent, expert, engaging, humourous, I would strongly recommend any course offered by Mark!
Tod MVancouver
Very knowledgeable, informative, flexible in fitting situations into ideas.
Katie MOttawa
Very engaging way of learning how to be a Product Owner, just like Scrum should be.
Teeba APrivate Client
Confused? Burnt Out? Disillusioned?
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Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
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Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
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If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
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Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.