Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Amazing course! Love every second of it. Mark kept us all engaged. I knew nothing about agile/scrum and now feel well equipped to make changes at work. I'd love for the rest of my team to attend.
Shravan COttawa
I cannot say anything but good things about the course, and have been telling many people in my org about it.
Hatem NVirtual
Where to start ........ Mark you have a mind filled with knowledge not sure how you can keep it all straight!!! I took scrum training last year at [Private Client] and I really enjoyed taking it again with you. Scrum is scrum but the flavor you brought to it kept me engaged and it made the workshop fun. I was always looking forward in coming back and hearing more. I enjoyed the experiences and all the references you provided. I have to admit after the first day I went to bed at night and was thinking about Scrum. How am I going to do this at work, what experiments can I run, how can I change up my retro’s so they aren’t boring and everyone wants to join. The course is well structured and the material we covered was just the right amount. We went into enough detail where needed and at a higher level for others. The course allowed us to ask for more content and we always had an opportunity to ask questions before moving on. Thank you for this fantastic workshop.
Josee CVirtual
Solid course, instructor was knowledgeable and friendly. I liked how it felt like a conversation and not a presentation, so I had pretty high engagement.This subject feels like an applied art, not a list of facts for memorization.
Michael RVirtual
Mark is extremely knowlegeable, humorous, and an effective teacher. I feel far more knowedgeable about Scrum now than I did 2 days ago.
Jeremy GToronto
I learned a lot and the content was far more enganging than I expected it to be. I come away with many improvements I can make to my organization. Thanks and well done.
Dan CKitchener-Waterloo
The positive focus on people and the team was excellent. Incorporating the scrum process in the actual training session is brilliant.
Michael JMontreal
Great course material and energetic instructor.
Chris HPrivate Client
Excellent. Would recommend any time.
Cindy IEdmonton
Instructor was clearly knowledgable and many examples were given. I was able to follow with nearly no prior scrum/Agile experience.
Kevin KOttawa
Mark was such a great and fun instructor! He is very knowledgeable and good at explaining Scrum in a way that can be understood by all. I would definitely recommend this course with Mark to my colleagues and team!
Audrey MVirtual
A good introduction about scrum, roles of PO, SM and team. Opened up my thoughts on how it could be applied/practiced effectively and efficiently to build a good team.
Rajesh MOttawa
Instructor has in-depth knowledge of subject. Always agreeable. Answers questions readily and with example.
Sylvie TMontreal
It was an excellent seminar. It gave us hands-on exercises. I can see lots of challenges ahead as I try to implement changes to our scrum team. Should be fun and interesting journey!
Ann Margaret GMontreal
Really dynamic. A lot of information about the mindset and objectives versus the actual techniques.
Valerie ROttawa
It was such a pleasure to meet Mark and hve him be our instructor for 2 days. He has really good method to run this course and deliver the message. Also, his humour is 5*!
Neesa RVirtual
Amazing instructor! Makes you feel like he knows from ages! Very interactive class.
Kaushik KVirtual
Excellent instruction with deep knowledge of scrum. All questions or clarfications were answered. Provided information I can take back to my team.
Emilia KOttawa
I liked it very much. Too bad it was only two days.
Igor SToronto
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
Personable and enjoyable. When subject drift happens he is very quick to refocus the class.
Dustin SEdmonton
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
The CSM course was extremely valuable in understanding the theorotical and practical concepts and techniques necessary to start my journey as Scrum Master. Mark was a knowledgeable and flexible facilitor.
Erik GToronto
Great course! Mark is entertaining and knowledgable. Bring your questions and touch problems. Exploring participants' real-world problems triggered the best, most useful discussions in the course.
Jessica SOttawa
Mark is very knowledgeable and did a great job. I like the frequency of the breaks. With the frequency of breakout rooms, jumping around documents, it was clear he was prepared.
Matthew RVirtual
The instructor is very knowledgeable in the subject and kept us motivated and alert during the course. The course itself covers lots of material which is necessary for someone who wants to become a successful scrum master.
Elena RVirtual
Mark Levinson is an excellent instructor and provides concrete examples and references to the material. This course was engaging and informative.
Moira ROttawa
Mark is exceptionally knowledgeable and offered many useful tibits I can better my organization with.
James ROttawa
Excellent! Useful training techniques. Useful anecdotes, exercies, and reference material.
Joel SMontreal
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
Mark was great explaining the concepts of Scrum. Practical solutions with testing and QA Implementation.
Ramya RKitchener-Waterloo
Great agenda, engaging instructor, relevant examples and exercises. 10/10 rating
Ed AVancouver
Content, Pace, Instructor: all 5/5 stars
LeAnne SOttawa
Thanks Mark! Course was enjoyable and your time spent on each topic was awsome!
Henrik SPrivate Client
Mark was great! Very knowledgable and engaging. I learned a lot more that I thought I would. The exercises were fun and applicable.
Jessica RToronto
Awesome instructor.
Faik FKitchener-Waterloo
Very good instructor, very knowledgeable, good facilitator.
Liz SToronto
Very interactive. Addressed questions and comments directly related to the workplace while discussing and covering course content.
Kyle SOttawa
Very knowledgeable teacher with tons of examples and real life stories.
Alex BMontreal
Very informative and interesting introduction to the concepts and principles of Agile development and Scrum.
Michael HVancouver
As always, Mark is both extremely knowledgable and wildy entertaining for all things scrum.
Jennifer MOttawa
Fantastic instructor and glad that it was run as Scrum (clever!)
Kareem SKitchener-Waterloo
Lively, hands on, enlightening. Would recommend.
Allen NEdmonton
Mark was fantastic and the course was a great!
Henry MVirtual
Awesome and objective! Careful not to influence how we work by answering other students.
Shawn MMontreal
Mark was very informative and very patient. Had a great communication style for managing and gently pushing 11 professionals through a very full 2-days of Zoom.
His practical experience on how and when to use tools and methods was extremely valuable and not simply an academic lecture.
Dan TVirtual
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
I enjoyed taking this course with Mark. Examples given in class were relatable to the majority of the group. He was engaging, leaving nobody left out (ensuring everybody participated).
Jennifer MPrivate Client
Awesome, good humour and very knowledgeable about side elements and how they come into play.
Daniel LOttawa
Great course material and energetic instructor.
Chris HPrivate Client
Excellent. Would recommend any time.
Cindy IEdmonton
Amazing course! Love every second of it. Mark kept us all engaged. I knew nothing about agile/scrum and now feel well equipped to make changes at work. I'd love for the rest of my team to attend.
Shravan COttawa
Instructor was clearly knowledgable and many examples were given. I was able to follow with nearly no prior scrum/Agile experience.
Kevin KOttawa
Mark was such a great and fun instructor! He is very knowledgeable and good at explaining Scrum in a way that can be understood by all. I would definitely recommend this course with Mark to my colleagues and team!
Audrey MVirtual
I cannot say anything but good things about the course, and have been telling many people in my org about it.
Hatem NVirtual
A good introduction about scrum, roles of PO, SM and team. Opened up my thoughts on how it could be applied/practiced effectively and efficiently to build a good team.
Rajesh MOttawa
Instructor has in-depth knowledge of subject. Always agreeable. Answers questions readily and with example.
Sylvie TMontreal
Where to start ........ Mark you have a mind filled with knowledge not sure how you can keep it all straight!!! I took scrum training last year at [Private Client] and I really enjoyed taking it again with you. Scrum is scrum but the flavor you brought to it kept me engaged and it made the workshop fun. I was always looking forward in coming back and hearing more. I enjoyed the experiences and all the references you provided. I have to admit after the first day I went to bed at night and was thinking about Scrum. How am I going to do this at work, what experiments can I run, how can I change up my retro’s so they aren’t boring and everyone wants to join. The course is well structured and the material we covered was just the right amount. We went into enough detail where needed and at a higher level for others. The course allowed us to ask for more content and we always had an opportunity to ask questions before moving on. Thank you for this fantastic workshop.
Josee CVirtual
It was an excellent seminar. It gave us hands-on exercises. I can see lots of challenges ahead as I try to implement changes to our scrum team. Should be fun and interesting journey!
Ann Margaret GMontreal
Really dynamic. A lot of information about the mindset and objectives versus the actual techniques.
Valerie ROttawa
It was such a pleasure to meet Mark and hve him be our instructor for 2 days. He has really good method to run this course and deliver the message. Also, his humour is 5*!
Neesa RVirtual
Amazing instructor! Makes you feel like he knows from ages! Very interactive class.
Kaushik KVirtual
Solid course, instructor was knowledgeable and friendly. I liked how it felt like a conversation and not a presentation, so I had pretty high engagement.This subject feels like an applied art, not a list of facts for memorization.
Michael RVirtual
Excellent instruction with deep knowledge of scrum. All questions or clarfications were answered. Provided information I can take back to my team.
Emilia KOttawa
I liked it very much. Too bad it was only two days.
Igor SToronto
Mark is extremely knowlegeable, humorous, and an effective teacher. I feel far more knowedgeable about Scrum now than I did 2 days ago.
Jeremy GToronto
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
Personable and enjoyable. When subject drift happens he is very quick to refocus the class.
Dustin SEdmonton
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
The CSM course was extremely valuable in understanding the theorotical and practical concepts and techniques necessary to start my journey as Scrum Master. Mark was a knowledgeable and flexible facilitor.
Erik GToronto
Great course! Mark is entertaining and knowledgable. Bring your questions and touch problems. Exploring participants' real-world problems triggered the best, most useful discussions in the course.
Jessica SOttawa
Mark is very knowledgeable and did a great job. I like the frequency of the breaks. With the frequency of breakout rooms, jumping around documents, it was clear he was prepared.
Matthew RVirtual
The instructor is very knowledgeable in the subject and kept us motivated and alert during the course. The course itself covers lots of material which is necessary for someone who wants to become a successful scrum master.
Elena RVirtual
Mark Levinson is an excellent instructor and provides concrete examples and references to the material. This course was engaging and informative.
Moira ROttawa
Mark is exceptionally knowledgeable and offered many useful tibits I can better my organization with.
James ROttawa
Excellent! Useful training techniques. Useful anecdotes, exercies, and reference material.
Joel SMontreal
I learned a lot and the content was far more enganging than I expected it to be. I come away with many improvements I can make to my organization. Thanks and well done.
Dan CKitchener-Waterloo
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
Mark was great explaining the concepts of Scrum. Practical solutions with testing and QA Implementation.
Ramya RKitchener-Waterloo
Great agenda, engaging instructor, relevant examples and exercises. 10/10 rating
Ed AVancouver
Content, Pace, Instructor: all 5/5 stars
LeAnne SOttawa
Thanks Mark! Course was enjoyable and your time spent on each topic was awsome!
Henrik SPrivate Client
Mark was great! Very knowledgable and engaging. I learned a lot more that I thought I would. The exercises were fun and applicable.
Jessica RToronto
Awesome instructor.
Faik FKitchener-Waterloo
Very good instructor, very knowledgeable, good facilitator.
Liz SToronto
Very interactive. Addressed questions and comments directly related to the workplace while discussing and covering course content.
Kyle SOttawa
Very knowledgeable teacher with tons of examples and real life stories.
Alex BMontreal
Very informative and interesting introduction to the concepts and principles of Agile development and Scrum.
Michael HVancouver
As always, Mark is both extremely knowledgable and wildy entertaining for all things scrum.
Jennifer MOttawa
Fantastic instructor and glad that it was run as Scrum (clever!)
Kareem SKitchener-Waterloo
The positive focus on people and the team was excellent. Incorporating the scrum process in the actual training session is brilliant.
Michael JMontreal
Lively, hands on, enlightening. Would recommend.
Allen NEdmonton
Mark was fantastic and the course was a great!
Henry MVirtual
Awesome and objective! Careful not to influence how we work by answering other students.
Shawn MMontreal
Mark was very informative and very patient. Had a great communication style for managing and gently pushing 11 professionals through a very full 2-days of Zoom.
His practical experience on how and when to use tools and methods was extremely valuable and not simply an academic lecture.
Dan TVirtual
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
I enjoyed taking this course with Mark. Examples given in class were relatable to the majority of the group. He was engaging, leaving nobody left out (ensuring everybody participated).
Jennifer MPrivate Client
Awesome, good humour and very knowledgeable about side elements and how they come into play.
Daniel LOttawa
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.