Artificial Intelligence - 9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
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20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark was entertaining and kept the course moving. When we delved into detail the information was usually useful. We covered the basics and more, and it makes going back to work with reinforced skills and ideas on how to change our practices appealing instead of scary.
Samantha CMontreal
You'll spend two great days with amazing people around and learn a lot while laughing. Take this course!
Stephane LMontreal
Good course and instructor was great. I didn't fall asleep once.
Samsong CEdmonton
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
Where to start ........ Mark you have a mind filled with knowledge not sure how you can keep it all straight!!! I took scrum training last year at [Private Client] and I really enjoyed taking it again with you. Scrum is scrum but the flavor you brought to it kept me engaged and it made the workshop fun. I was always looking forward in coming back and hearing more. I enjoyed the experiences and all the references you provided. I have to admit after the first day I went to bed at night and was thinking about Scrum. How am I going to do this at work, what experiments can I run, how can I change up my retro’s so they aren’t boring and everyone wants to join. The course is well structured and the material we covered was just the right amount. We went into enough detail where needed and at a higher level for others. The course allowed us to ask for more content and we always had an opportunity to ask questions before moving on. Thank you for this fantastic workshop.
Josee CVirtual
The simulations and exercises were extremely useful in the understanding of the concept. Mark made the course thoroughly enjoyable. Extremely pleased by the techniques used and the content of the course.
Dhaval SOttawa
The course was fun, engaging, and highly responsive to participants. The complete lack of Powerpoint and bulleted lists was amazingly refreshing. Using a Sprint board to run the course was ingenious.
Robin GToronto
Mark really knows his stuff, and not only about scrum mastering but also development process and product ownership. Highly recommended.
Jamie SOttawa
Mark is engaging and energetic. He made what could have been a dry topic quite enjoyable.
Paul BToronto
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
I really enjoyed my experience with Agile Pain Relief and the 2 day CSM course. It was highly informative, interactive, and engaging, even with the hurdle of being fully virtual. Mark was thoughtful, patient, and ready to answer any question that came his way. I found the workshop to be not only educational, but also a great exercise in building confidence.
Katie HVirtual
Great instructor - very clear and easy to follow. Makes you think.
Linda LOttawa
The instructor Mark was very knowledgeable and provided lots of knowledge and examples. I learned a lot but did not realize what a huge topic this is.
Andrei DToronto
Despite these unprecedented times, this course was great! Using tools like mural made this course engaging, fun and inspiring while being from home. Mark was up for
answering all questions and challenging us, or at the very least pointing us in the right direction!
Jessica LVirtual
Very engaging instructor and scenarios.
Christine APrivate Client
Mark was a very good lively instructor who cared for all the questions. I am normally a quiet person, but I felt safe enough to speak up and answer questions.
Brenna GEdmonton
Knowledgable and engaged the trainees to think and share their ideas.
Carol BPrivate Client
Great energy. Interesting course material.
Julie CToronto
Brilliant approach to coaching.
Serguei LToronto
Mark is great and the course is very valuable. I really appricate your time and patience. We covered a lot of mtaterial which is great.
William DOttawa
Mark did an awesome job. He is very knowledgable, helpful, and patient. I will recommend this course for sure.
Jamal EToronto
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
A +
Derek SOttawa
Excellent course! I learned a lot although I reliaze there's a lot to cover but now I have a very good understanding of scrum.
Martin ROttawa
Mark did an excellent job of teaching the material and went beyond just presenting it.
Noah AEdmonton
Great in depth knowledge of subject matter.
Joseph COttawa
Mark was great explaining the concepts of Scrum. Practical solutions with testing and QA Implementation.
Ramya RKitchener-Waterloo
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
Good course, lots of excellent content, examples and materials. Would recommend. Mark is a good facilitator who is honest and understanding about the technical and organizational challenges.
Charles MVirtual
Well prepared. Knowledgeable on and passionate about the subject matter. The virtual course functioned equally well as the in-class course.
Lin-Mari LVirtual
The instructor talked the talk by making the whole experience a collaborative experience. Excellent and mindful person.
Alf RToronto
Mark's methods are very engaging. It allows to learn by collaboration and "Telling Back".
Prateek SVancouver
I like the way the course was taught through examples and games. I found personal anecdotes helpful in understanding concepts.
Randy EOttawa
Instructor was very clear.
May Lynn LEdmonton
Mark knows the subject very well. He was never boring. He has offered good references for us to continue studying on our own.
Melanie LPrivate Client
Mark is great - knows the material and can address all questions, prompting us to try and answer them first! Great trainer, I would recommend him to others.
Frances AOttawa
Excellent course, great depth of knowledge from the instructor, well paced and well run.
Kurt OEdmonton
Instructor is engaging; good change of state during delivery. I like the more concrete demonstration of SCRUM by teaching the course in the SCRUM style.
Damon HEdmonton
Energetic, clear, helpful, inspiring, a great teacher.
Nadil POttawa
Much more than expected. Great experience! I appreciate it very much!
Alfredo FOttawa
Instructor was very engaging and helped me learn a lot and I have a lot of actions to take back to hep the team. I think we learned enough to help the team and guide them effectively as a scrum master.
Ian ROttawa
The ScrumMaster training as facilitated by Mark Levison was an invaluable experience in my both by personal and professional growth. Mark's instruction kept me engaged and entertained with materials for the duration of the 2 day seminar. I will highly recommend this course to anyone interested in exploring Agile within their places of work.
Mike EVirtual
I enjoyed Mark's personality and vast knowledge he provided.
Adrian CToronto
It was a pleasure learning with Mark. The scrum-like structure of the course made it interactive and fun.
Florent GToronto
Awesome instructor.
Faik FKitchener-Waterloo
Great course! Mark is entertaining and knowledgable. Bring your questions and touch problems. Exploring participants' real-world problems triggered the best, most useful discussions in the course.
Jessica SOttawa
Excellent course. Complete and comprehensive. Enlightened pedagogy and creative use of online collaboration tools. I do not think that we suffered much for being out of the f2f classroom setting. Mark is a curious, knowledgeable and entertaining instructor, able facilitator and consummate diplomat. Highly recommended. Five stars *****.
Kevin TVirtual
He is very motivated. Mark kept us engaged as the day went fast. He was respectful and was active listener, paid attention to cues when we did not understand.
Lyne LOttawa
Great instructor. Good pace at class.
Denis TOttawa
Great course material and energetic instructor.
Chris HPrivate Client
Great instructor - very clear and easy to follow. Makes you think.
Linda LOttawa
The instructor Mark was very knowledgeable and provided lots of knowledge and examples. I learned a lot but did not realize what a huge topic this is.
Andrei DToronto
Despite these unprecedented times, this course was great! Using tools like mural made this course engaging, fun and inspiring while being from home. Mark was up for
answering all questions and challenging us, or at the very least pointing us in the right direction!
Jessica LVirtual
Very engaging instructor and scenarios.
Christine APrivate Client
Mark was entertaining and kept the course moving. When we delved into detail the information was usually useful. We covered the basics and more, and it makes going back to work with reinforced skills and ideas on how to change our practices appealing instead of scary.
Samantha CMontreal
Mark was a very good lively instructor who cared for all the questions. I am normally a quiet person, but I felt safe enough to speak up and answer questions.
Brenna GEdmonton
Knowledgable and engaged the trainees to think and share their ideas.
Carol BPrivate Client
Great energy. Interesting course material.
Julie CToronto
You'll spend two great days with amazing people around and learn a lot while laughing. Take this course!
Stephane LMontreal
Brilliant approach to coaching.
Serguei LToronto
Mark is great and the course is very valuable. I really appricate your time and patience. We covered a lot of mtaterial which is great.
William DOttawa
Mark did an awesome job. He is very knowledgable, helpful, and patient. I will recommend this course for sure.
Jamal EToronto
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
A +
Derek SOttawa
Excellent course! I learned a lot although I reliaze there's a lot to cover but now I have a very good understanding of scrum.
Martin ROttawa
Mark did an excellent job of teaching the material and went beyond just presenting it.
Noah AEdmonton
Great in depth knowledge of subject matter.
Joseph COttawa
Good course and instructor was great. I didn't fall asleep once.
Samsong CEdmonton
Mark was great explaining the concepts of Scrum. Practical solutions with testing and QA Implementation.
Ramya RKitchener-Waterloo
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
Good course, lots of excellent content, examples and materials. Would recommend. Mark is a good facilitator who is honest and understanding about the technical and organizational challenges.
Charles MVirtual
Well prepared. Knowledgeable on and passionate about the subject matter. The virtual course functioned equally well as the in-class course.
Lin-Mari LVirtual
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
The instructor talked the talk by making the whole experience a collaborative experience. Excellent and mindful person.
Alf RToronto
Where to start ........ Mark you have a mind filled with knowledge not sure how you can keep it all straight!!! I took scrum training last year at [Private Client] and I really enjoyed taking it again with you. Scrum is scrum but the flavor you brought to it kept me engaged and it made the workshop fun. I was always looking forward in coming back and hearing more. I enjoyed the experiences and all the references you provided. I have to admit after the first day I went to bed at night and was thinking about Scrum. How am I going to do this at work, what experiments can I run, how can I change up my retro’s so they aren’t boring and everyone wants to join. The course is well structured and the material we covered was just the right amount. We went into enough detail where needed and at a higher level for others. The course allowed us to ask for more content and we always had an opportunity to ask questions before moving on. Thank you for this fantastic workshop.
Josee CVirtual
Mark's methods are very engaging. It allows to learn by collaboration and "Telling Back".
Prateek SVancouver
The simulations and exercises were extremely useful in the understanding of the concept. Mark made the course thoroughly enjoyable. Extremely pleased by the techniques used and the content of the course.
Dhaval SOttawa
I like the way the course was taught through examples and games. I found personal anecdotes helpful in understanding concepts.
Randy EOttawa
Instructor was very clear.
May Lynn LEdmonton
Mark knows the subject very well. He was never boring. He has offered good references for us to continue studying on our own.
Melanie LPrivate Client
Mark is great - knows the material and can address all questions, prompting us to try and answer them first! Great trainer, I would recommend him to others.
Frances AOttawa
Excellent course, great depth of knowledge from the instructor, well paced and well run.
Kurt OEdmonton
Instructor is engaging; good change of state during delivery. I like the more concrete demonstration of SCRUM by teaching the course in the SCRUM style.
Damon HEdmonton
The course was fun, engaging, and highly responsive to participants. The complete lack of Powerpoint and bulleted lists was amazingly refreshing. Using a Sprint board to run the course was ingenious.
Robin GToronto
Energetic, clear, helpful, inspiring, a great teacher.
Nadil POttawa
Much more than expected. Great experience! I appreciate it very much!
Alfredo FOttawa
Instructor was very engaging and helped me learn a lot and I have a lot of actions to take back to hep the team. I think we learned enough to help the team and guide them effectively as a scrum master.
Ian ROttawa
Mark really knows his stuff, and not only about scrum mastering but also development process and product ownership. Highly recommended.
Jamie SOttawa
The ScrumMaster training as facilitated by Mark Levison was an invaluable experience in my both by personal and professional growth. Mark's instruction kept me engaged and entertained with materials for the duration of the 2 day seminar. I will highly recommend this course to anyone interested in exploring Agile within their places of work.
Mike EVirtual
I enjoyed Mark's personality and vast knowledge he provided.
Adrian CToronto
Mark is engaging and energetic. He made what could have been a dry topic quite enjoyable.
Paul BToronto
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
It was a pleasure learning with Mark. The scrum-like structure of the course made it interactive and fun.
Florent GToronto
I really enjoyed my experience with Agile Pain Relief and the 2 day CSM course. It was highly informative, interactive, and engaging, even with the hurdle of being fully virtual. Mark was thoughtful, patient, and ready to answer any question that came his way. I found the workshop to be not only educational, but also a great exercise in building confidence.
Katie HVirtual
Awesome instructor.
Faik FKitchener-Waterloo
Great course! Mark is entertaining and knowledgable. Bring your questions and touch problems. Exploring participants' real-world problems triggered the best, most useful discussions in the course.
Jessica SOttawa
Excellent course. Complete and comprehensive. Enlightened pedagogy and creative use of online collaboration tools. I do not think that we suffered much for being out of the f2f classroom setting. Mark is a curious, knowledgeable and entertaining instructor, able facilitator and consummate diplomat. Highly recommended. Five stars *****.
Kevin TVirtual
He is very motivated. Mark kept us engaged as the day went fast. He was respectful and was active listener, paid attention to cues when we did not understand.
Lyne LOttawa
Great instructor. Good pace at class.
Denis TOttawa
Great course material and energetic instructor.
Chris HPrivate Client
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Artificial Intelligence - 7 min read
Canada's AI Strategy Mistakes Adoption for Productivity
There is a massive gap between claiming AI will boost productivity and actually fixing bottlenecks. Lessons from Canada's healthcare system and Humber River Hospital.
Read full article
Scrum Events and Artifacts - 8 min read
How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
Product Backlog refinement isn't about writing User Stories, it's about having conversations. Learn to fix some of the most common problems with the Refinement process.
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.