Making Organizations Work6 min read
Where Does Your Work Sit and Wait?
Agile isn't about software, it's about understanding an organization works. Here a court, however we can use this anywhere with a process and a queue of work.
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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You can’t predict the next year. Yet you still have to work.
When plans keep changing, it is hard to know why. Sometimes the world moved. Sometimes the original plan didn’t do its job. The newsletter helps you see which, and decide what to do next. It arrives when there is something worth saying, not on a calendar.
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Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
Good course and instructor was great. I didn't fall asleep once.
Samsong CEdmonton
Mark did a great job. He is well versed and brilliant. I very much enjoyed him as an instructor. The course was very helpful and I learned a great deal - I will go back ready to make changes to how we are currently operating to add value.
Shana ROttawa
Love it. I'm a repeat offender and have recommended you multiple times.
Alex GMontreal
I truly enjoyed every minute spent in this classroom! This course has inspired me to follow my path so that my dreams come true!
Stela LVancouver
Mark is extremely knowlegeable, humorous, and an effective teacher. I feel far more knowedgeable about Scrum now than I did 2 days ago.
Jeremy GToronto
Mark did an excellent job keeping the course dynamic and informative. I would have loved a few more days to really dig into some subjects.
Tim KPrivate Client
Mark did an awesome job. He is very knowledgable, helpful, and patient. I will recommend this course for sure.
Jamal EToronto
Provocative, amusing, thanks!
Stefan BPrivate Client
Excellent. Would recommend any time.
Cindy IEdmonton
The variation of types of exercises kept things interesting, much better than answer questions.
Michael GOttawa
Long days but really challenged me to rethink how I can enhance my BA skills and how to contribute in different ways to my team.
Pearline EVancouver
Mark is very well prepared and understands his material in depth. He has a very logical way of looking at questions which can shift people’s understanding in a useful way. If you need to understand “pure” Scrum, this is a good course.
Paul AVirtual
Mark made a challenging and complex process (Scrum) very clear and highlighted the benefits and opportunities in an engaging and entertaining way.
Jeremy GVancouver
Awesome instructor.
Faik FKitchener-Waterloo
Mark was fantastic. He really knows how to keep everyone engaged and I found the course really fun. Still subscribe to the belief that learning is done best when you're having fun so thank you :)
Sabrina AVirtual
Very knowledgeable teacher with tons of examples and real life stories.
Alex BMontreal
Instructor was very passionate about subject and links theory to concrete examples.
Jean-Philippe BMontreal
Great! Humour is a plus too!
Daryl BVancouver
Mark Levinson is an excellent instructor and provides concrete examples and references to the material. This course was engaging and informative.
Moira ROttawa
Awesome instructor and course! Will recommend!
Mikael GOttawa
Mark is a great teacher. Funny, communicates his ideas well, very knowledgeable, - a great teacher! This was a good course!
Anthony DVirtual
Mark was great! Very knowledgable and engaging. I learned a lot more that I thought I would. The exercises were fun and applicable.
Jessica RToronto
Instructor was very engaging and helped me learn a lot and I have a lot of actions to take back to hep the team. I think we learned enough to help the team and guide them effectively as a scrum master.
Ian ROttawa
He is funny. And smart. And a good storyteller. All together = great combo.
Melanie HEdmonton
Very helpful for our specific problems. Excellent responding to questions with good examples. Sense of humour. Fun but thorough course.
Tina SPrivate Client
I liked Mark. I think he answered all the questions really well and engaged the group in very good discussion. The prep work was very helpful and I do not feel like I missed out on anything because it was virtual. It was well organized!
Raji RVirtual
Great course! Interesting and fun. Not a moment of dullness.
Roma SOttawa
Great course and instructor. Great references to unrelated related content.
Dmytro LToronto
Mark is an engaging instructor using conversation and interaction as the engagement catalyst!
Shawn RToronto
Excellent course! Was able to relate to everything covered. Scrum should be used every day.
Mark MEdmonton
I greatly enjoyed Mark's class. He is obviously a subject matter expert and has great insights.
Mandana BVirtual
Mark was extremely knowledgeable, effective teacher, responded well to students and has an excellent sense of humour.
Kely BVancouver
Thanks for being so responsive and Agile in your approach to leading the class.
Deb BKitchener-Waterloo
Fantastic course, fantastic instructor! A perfect mix of discussion and practical exercise that keeps you engaged.
Paul SVirtual
Excellent course, very knowledgeable instructor. Will highly recomment the product owner course.
Florentino LPrivate Client
Did a great job getting the information across. Provided real-world examples and concrete solutions that were helpful. Q&A throughout added a lot.
Jacob DPrivate Client
I liked the Powerpoint-less approach. It kept me more engaged and was less barrier in learning.
Geoff DKitchener-Waterloo
A +
Derek SOttawa
Mark was very knowledgeable and he led the course as a Scrum Master; the whole team was always engaged and participated in discussion.
Sanja SToronto
The course was well led, I found it very useful. Allowing the conversations to go on was nice as a lot of the issues were issues I was experiencing as well. I found Mark to be pleasant and extremely knowledgeable.
Jeff FVirtual
Mark is very knowledgable. He provided interesting background on errors/mistakes committed by Scrum teams.
Prabh SToronto
I thought the instructor and course was excelelnt and very enlightening.
Aengus MEdmonton
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
Instructor was very invested in the material. Very knowledgeable and relatable.
Alan MEdmonton
Very nice, friendly and knowledgable. Encouraging of questions and participation. Approachable and making you feel comfortable to get something wrong but grow from it.
Dan SVirtual
Dynamic, get the class to answer instead of giving the answer, got me engaged with the content.
Marie-Josee RMontreal
Came into the course with basic practice and limited knowledge of theory. Mark has deep knowledge and experience of the material that is easily shared, conveyed, and put into practical settings /analogies. I appreciated the effort of setting a team working agreement during the course, how we communicated /voted throughout the course, and the respected timeframe granted to teach us the material. Many thanks Mark for sharing your time, knowledge, and humour with us. It was very interesting, albeit an intense 2 days of information. Not an easy feat in a virtual setting. Also, many thanks for the many links provided to learn further on our own time. The course material is large and wide. This was perfect to learn basic theory in practice. Further knowledge, training and experience is required to fully capture and understand the depth of SCRUM and Agile.
Chantal MVirtual
You have a deep understanding of the Scrum methodology. You are good listener and you are able to adapt to your audience. I am really satisfied and will recommend you.
Eric LMontreal
Excellent instruction with deep knowledge of scrum. All questions or clarfications were answered. Provided information I can take back to my team.
Emilia KOttawa
Mark did an awesome job. He is very knowledgable, helpful, and patient. I will recommend this course for sure.
Jamal EToronto
Provocative, amusing, thanks!
Stefan BPrivate Client
Excellent. Would recommend any time.
Cindy IEdmonton
The variation of types of exercises kept things interesting, much better than answer questions.
Michael GOttawa
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
Long days but really challenged me to rethink how I can enhance my BA skills and how to contribute in different ways to my team.
Pearline EVancouver
Mark is very well prepared and understands his material in depth. He has a very logical way of looking at questions which can shift people’s understanding in a useful way. If you need to understand “pure” Scrum, this is a good course.
Paul AVirtual
Mark made a challenging and complex process (Scrum) very clear and highlighted the benefits and opportunities in an engaging and entertaining way.
Jeremy GVancouver
Awesome instructor.
Faik FKitchener-Waterloo
Mark was fantastic. He really knows how to keep everyone engaged and I found the course really fun. Still subscribe to the belief that learning is done best when you're having fun so thank you :)
Sabrina AVirtual
Very knowledgeable teacher with tons of examples and real life stories.
Alex BMontreal
Instructor was very passionate about subject and links theory to concrete examples.
Jean-Philippe BMontreal
Great! Humour is a plus too!
Daryl BVancouver
Mark Levinson is an excellent instructor and provides concrete examples and references to the material. This course was engaging and informative.
Moira ROttawa
Awesome instructor and course! Will recommend!
Mikael GOttawa
Mark is a great teacher. Funny, communicates his ideas well, very knowledgeable, - a great teacher! This was a good course!
Anthony DVirtual
Good course and instructor was great. I didn't fall asleep once.
Samsong CEdmonton
Mark was great! Very knowledgable and engaging. I learned a lot more that I thought I would. The exercises were fun and applicable.
Jessica RToronto
Instructor was very engaging and helped me learn a lot and I have a lot of actions to take back to hep the team. I think we learned enough to help the team and guide them effectively as a scrum master.
Ian ROttawa
He is funny. And smart. And a good storyteller. All together = great combo.
Melanie HEdmonton
Very helpful for our specific problems. Excellent responding to questions with good examples. Sense of humour. Fun but thorough course.
Tina SPrivate Client
I liked Mark. I think he answered all the questions really well and engaged the group in very good discussion. The prep work was very helpful and I do not feel like I missed out on anything because it was virtual. It was well organized!
Raji RVirtual
Great course! Interesting and fun. Not a moment of dullness.
Roma SOttawa
Mark did a great job. He is well versed and brilliant. I very much enjoyed him as an instructor. The course was very helpful and I learned a great deal - I will go back ready to make changes to how we are currently operating to add value.
Shana ROttawa
Great course and instructor. Great references to unrelated related content.
Dmytro LToronto
Mark is an engaging instructor using conversation and interaction as the engagement catalyst!
Shawn RToronto
Excellent course! Was able to relate to everything covered. Scrum should be used every day.
Mark MEdmonton
I greatly enjoyed Mark's class. He is obviously a subject matter expert and has great insights.
Mandana BVirtual
Love it. I'm a repeat offender and have recommended you multiple times.
Alex GMontreal
Mark was extremely knowledgeable, effective teacher, responded well to students and has an excellent sense of humour.
Kely BVancouver
Thanks for being so responsive and Agile in your approach to leading the class.
Deb BKitchener-Waterloo
Fantastic course, fantastic instructor! A perfect mix of discussion and practical exercise that keeps you engaged.
Paul SVirtual
Excellent course, very knowledgeable instructor. Will highly recomment the product owner course.
Florentino LPrivate Client
Did a great job getting the information across. Provided real-world examples and concrete solutions that were helpful. Q&A throughout added a lot.
Jacob DPrivate Client
I liked the Powerpoint-less approach. It kept me more engaged and was less barrier in learning.
Geoff DKitchener-Waterloo
A +
Derek SOttawa
I truly enjoyed every minute spent in this classroom! This course has inspired me to follow my path so that my dreams come true!
Stela LVancouver
Mark was very knowledgeable and he led the course as a Scrum Master; the whole team was always engaged and participated in discussion.
Sanja SToronto
The course was well led, I found it very useful. Allowing the conversations to go on was nice as a lot of the issues were issues I was experiencing as well. I found Mark to be pleasant and extremely knowledgeable.
Jeff FVirtual
Mark is very knowledgable. He provided interesting background on errors/mistakes committed by Scrum teams.
Prabh SToronto
I thought the instructor and course was excelelnt and very enlightening.
Aengus MEdmonton
Mark is extremely knowlegeable, humorous, and an effective teacher. I feel far more knowedgeable about Scrum now than I did 2 days ago.
Jeremy GToronto
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
Instructor was very invested in the material. Very knowledgeable and relatable.
Alan MEdmonton
Very nice, friendly and knowledgable. Encouraging of questions and participation. Approachable and making you feel comfortable to get something wrong but grow from it.
Dan SVirtual
Mark did an excellent job keeping the course dynamic and informative. I would have loved a few more days to really dig into some subjects.
Tim KPrivate Client
Dynamic, get the class to answer instead of giving the answer, got me engaged with the content.
Marie-Josee RMontreal
Came into the course with basic practice and limited knowledge of theory. Mark has deep knowledge and experience of the material that is easily shared, conveyed, and put into practical settings /analogies. I appreciated the effort of setting a team working agreement during the course, how we communicated /voted throughout the course, and the respected timeframe granted to teach us the material. Many thanks Mark for sharing your time, knowledge, and humour with us. It was very interesting, albeit an intense 2 days of information. Not an easy feat in a virtual setting. Also, many thanks for the many links provided to learn further on our own time. The course material is large and wide. This was perfect to learn basic theory in practice. Further knowledge, training and experience is required to fully capture and understand the depth of SCRUM and Agile.
Chantal MVirtual
You have a deep understanding of the Scrum methodology. You are good listener and you are able to adapt to your audience. I am really satisfied and will recommend you.
Eric LMontreal
Excellent instruction with deep knowledge of scrum. All questions or clarfications were answered. Provided information I can take back to my team.
Emilia KOttawa
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Using GenAI as a Thinking Partner and not a Replacement for Your Thinking
GenAI predicts the most likely next word in a sequence; it doesn't think. These four skills are designed to get the model to work with you.
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GOAT 2.0: Navigating Radical Uncertainty Together
Big picture planning looks like throwing darts right now. Spend a day with people working through Radical Uncertainty together. Ottawa, Nov 26
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
Money-back guarantee
You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
Registration is now open for workshops:
About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.