Product Owner
- 8 min read
Put an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Using Scrum to teach Scrum. Perfect.
Andrew COttawa
Mark inspires you to make yourself better in the roles which makes your workplace better. I wish he could come to my place of employ to get us setup to succeed. Might have to look into that.
Jackie MEdmonton
This course was exactly what I was looking for! Mark was a very knowledgeable and engaging instructor. I appreciated the hands-on exercises that allowed me to put the methodology into practice with my course mates and learn from the experience. The course material is also top notch. I feel ready to take the exam and put what I've learnt into practice in my workplace.
Anu PVirtual
Mark is the real s**t. He's lived through the pain points and knows where the bodies are buried.
Christian FMontreal
Great job Mark! Training was excellent. I now know what REAL scrum is and feel equipped to continue learning and practicing true scrum principles.
Cornelus MVirtual
Mark is quick-witted, experienced, blunt, and plays role of a neutral facilitaor very well. He made three content heavy days digestible, relevant to my work life, and enjoyable.
Craig BPrivate Client
The instructor has an uncanny ability to articulate concepts and make learning fun and enjoyable.
Bilal RToronto
Loved this course! Mark is very thorough and attentive as a teacher. He leveraged Mural in such interactive ways, which allowed him to understand the students well and shape the class accordingly. He is like the Jedi master of scrum and insanely advanced methods of leaderless collaboration and accomplishment. He's also the king of super nerdy jokes, which made the class fun and brought out the super nerd in everyone.
Lia GVirtual
Being engaged in activities with a group gave valuable insight into the problems we might face in our organizations. This course was great! I was never bored and enjoyed working with others. The course instructor was approachable, clear, and great at proving points.
David BMontreal
Awesome course. I will be able to apply a number of concepts immediately to help our effectiveness at work.
Daryl PEdmonton
Mark Levison’s Agile Pain Relief was a wonderful, immersive introduction into the world of Scrum. He is an engaging, thoughtful and well prepared instructor. The course activities were interactive, informative and really served to engrain and apply Scrum knowledge. I would highly recommend this course to anyone looking to become a CSM.
Wes KVirtual
Mark was a patient and enthusiastic teacher, with knowledge spanning multiple industries. The course itself was a great mix of learning with lots of opportunities to do hands-on activities to really cement understanding. At the end of the course I felt confident in my understanding and my ability to pass the certification test. Thank you, Mark
Carrie BVirtual
Awesome!! Very captivating, approachable and well spoken. Provoked conversation and posed questions in a manner that made you think
Katherine HKitchener-Waterloo
Mark is terrific at carrying a dialog on agile and his humor and humility make the class fun.
David MVirtual
It was such a pleasure to meet Mark and hve him be our instructor for 2 days. He has really good method to run this course and deliver the message. Also, his humour is 5*!
Neesa RVirtual
Mark is very knowledgeable. He is a great instructor.
Nitin PToronto
Great course, awesome instructor!
Paul-Andre PPrivate Client
Instructor was very well connected with the teams. Immense knowledge on Agile and Scrum.
Deepa MOttawa
The instructor was very engaging. The material was easy to understand and his approach was reasonable and made great sense!
Ashely RPrivate Client
Great instructor, great technique using Scrum to learn.
Jen MToronto
(Instructor was) very pragmatic and opened your mind and steer conversation, so you can figure it out, instead of reading through material.
Priya PPrivate Client
Very informative course on the use of Scrum for software development. It covers all the areas of scrum, including all the key players and demonstrates how the roles, responsibilities and process work together to create effective, self organizing teams.
Amera PEdmonton
I found Mark very knowledgeable for the course material and good at getting his point across.
Shawn PMontreal
Excellent instructor!!! Expert in Agile/Scrum.
Marc BOttawa
Fun and focused. Mark knows Scrum inside and out.
Ryan JEdmonton
Excellent. Well worth money and time.
David MOttawa
The instructor was very knowledgeable and kept me interested in the content by applying real life scenarios.
Jennifer MPrivate Client
Knows his material very well. Is pleasant. Proper course material was provided.
Jean PMontreal
Mark was fantastic. Enjoyed his coaching very well. Course was very interesting.
Robert AOttawa
Clever, concise SM training that delivered all the essential elements needed to start using Scrum at work right away.
Sabrina KOttawa
Mark is great and the course is very valuable. I really appricate your time and patience. We covered a lot of mtaterial which is great.
William DOttawa
Mark harnessed the power of our diverse perspectives/skills/experience to create agile team enacting scrum as we applied our learning. This applied learning led us to knowledge sharing, trust, and mastery.
Danica MOttawa
Mark was very personable and knowledgeable about the subject. Nothing threw him.
Sharon GPrivate Client
Very patient. Really liked the group activity where we had to work in Sprints on user stories.
Anita AVirtual
Enjoyed and learned much more than expected out of a two day course.
Ian MOttawa
I like the way the course was taught through examples and games. I found personal anecdotes helpful in understanding concepts.
Randy EOttawa
Pragmatic, no nonsense & applied = very good!
Francois-Pierre MMontreal
Very Experienced, Shared Experiences, Class Participation was done very well.
Gary FPrivate Client
Excellent. 5 on the scale of 1 to 5.
Suhas KToronto
Covered a little of everything. Was always interesting.
Regis LMontreal
Mark is fantastic at keeping the material interested. You can tell he is passionate on the topic and knows his stuff.
Jackie MEdmonton
Knowledgeable, prepared, interactive.
Anca MMontreal
Very easy to get along with and makes points very clearly.
Jason PToronto
Well presented material, excellent real world examples of applying scrum framework.
Brian BOttawa
Fantastic 2 days. Loved the incorporation of practical exercies. Lots of feedback and helps you understand how people think.
Tony KVancouver
Long days but really challenged me to rethink how I can enhance my BA skills and how to contribute in different ways to my team.
Pearline EVancouver
Mark was great! He kept the room energized and very engaged. His passion and pexereince were very evident. Class materials were very helpful! Great focus on how to drive results.
Aaron MPrivate Client
Content and pace of course was good. Mark was a great coach and answered questions thoroughly.
Chris RKitchener-Waterloo
Honestly, the course was way better than expected and worked virtually. I was really nervous about how this would work. Enjoyed the course. It could almost be another 1/2 day in length. The instructor is very knowledgeable. I was a bit worried about the 'virtual' format, but it was so well designed that it worked so well. Kudos! The prep work is important to do - glad it's a requirement.
Dwight MVirtual
Fantastic overview of everything PO, Agile, Scrum. Learning how to manage and maintain a collaborative product backlog will be so valuable.
Elizabeth MPrivate Client
Using Scrum to teach Scrum. Perfect.
Andrew COttawa
Awesome!! Very captivating, approachable and well spoken. Provoked conversation and posed questions in a manner that made you think
Katherine HKitchener-Waterloo
Mark is terrific at carrying a dialog on agile and his humor and humility make the class fun.
David MVirtual
It was such a pleasure to meet Mark and hve him be our instructor for 2 days. He has really good method to run this course and deliver the message. Also, his humour is 5*!
Neesa RVirtual
Mark is very knowledgeable. He is a great instructor.
Nitin PToronto
Great course, awesome instructor!
Paul-Andre PPrivate Client
Instructor was very well connected with the teams. Immense knowledge on Agile and Scrum.
Deepa MOttawa
The instructor was very engaging. The material was easy to understand and his approach was reasonable and made great sense!
Ashely RPrivate Client
Great instructor, great technique using Scrum to learn.
Jen MToronto
(Instructor was) very pragmatic and opened your mind and steer conversation, so you can figure it out, instead of reading through material.
Priya PPrivate Client
Very informative course on the use of Scrum for software development. It covers all the areas of scrum, including all the key players and demonstrates how the roles, responsibilities and process work together to create effective, self organizing teams.
Amera PEdmonton
I found Mark very knowledgeable for the course material and good at getting his point across.
Shawn PMontreal
Mark inspires you to make yourself better in the roles which makes your workplace better. I wish he could come to my place of employ to get us setup to succeed. Might have to look into that.
Jackie MEdmonton
Excellent instructor!!! Expert in Agile/Scrum.
Marc BOttawa
This course was exactly what I was looking for! Mark was a very knowledgeable and engaging instructor. I appreciated the hands-on exercises that allowed me to put the methodology into practice with my course mates and learn from the experience. The course material is also top notch. I feel ready to take the exam and put what I've learnt into practice in my workplace.
Anu PVirtual
Fun and focused. Mark knows Scrum inside and out.
Ryan JEdmonton
Excellent. Well worth money and time.
David MOttawa
The instructor was very knowledgeable and kept me interested in the content by applying real life scenarios.
Jennifer MPrivate Client
Knows his material very well. Is pleasant. Proper course material was provided.
Jean PMontreal
Mark was fantastic. Enjoyed his coaching very well. Course was very interesting.
Robert AOttawa
Mark is the real s**t. He's lived through the pain points and knows where the bodies are buried.
Christian FMontreal
Clever, concise SM training that delivered all the essential elements needed to start using Scrum at work right away.
Sabrina KOttawa
Mark is great and the course is very valuable. I really appricate your time and patience. We covered a lot of mtaterial which is great.
William DOttawa
Great job Mark! Training was excellent. I now know what REAL scrum is and feel equipped to continue learning and practicing true scrum principles.
Cornelus MVirtual
Mark is quick-witted, experienced, blunt, and plays role of a neutral facilitaor very well. He made three content heavy days digestible, relevant to my work life, and enjoyable.
Craig BPrivate Client
Mark harnessed the power of our diverse perspectives/skills/experience to create agile team enacting scrum as we applied our learning. This applied learning led us to knowledge sharing, trust, and mastery.
Danica MOttawa
Mark was very personable and knowledgeable about the subject. Nothing threw him.
Sharon GPrivate Client
Very patient. Really liked the group activity where we had to work in Sprints on user stories.
Anita AVirtual
The instructor has an uncanny ability to articulate concepts and make learning fun and enjoyable.
Bilal RToronto
Enjoyed and learned much more than expected out of a two day course.
Ian MOttawa
I like the way the course was taught through examples and games. I found personal anecdotes helpful in understanding concepts.
Randy EOttawa
Pragmatic, no nonsense & applied = very good!
Francois-Pierre MMontreal
Very Experienced, Shared Experiences, Class Participation was done very well.
Gary FPrivate Client
Excellent. 5 on the scale of 1 to 5.
Suhas KToronto
Loved this course! Mark is very thorough and attentive as a teacher. He leveraged Mural in such interactive ways, which allowed him to understand the students well and shape the class accordingly. He is like the Jedi master of scrum and insanely advanced methods of leaderless collaboration and accomplishment. He's also the king of super nerdy jokes, which made the class fun and brought out the super nerd in everyone.
Lia GVirtual
Covered a little of everything. Was always interesting.
Regis LMontreal
Mark is fantastic at keeping the material interested. You can tell he is passionate on the topic and knows his stuff.
Jackie MEdmonton
Being engaged in activities with a group gave valuable insight into the problems we might face in our organizations. This course was great! I was never bored and enjoyed working with others. The course instructor was approachable, clear, and great at proving points.
David BMontreal
Awesome course. I will be able to apply a number of concepts immediately to help our effectiveness at work.
Daryl PEdmonton
Knowledgeable, prepared, interactive.
Anca MMontreal
Very easy to get along with and makes points very clearly.
Jason PToronto
Mark Levison’s Agile Pain Relief was a wonderful, immersive introduction into the world of Scrum. He is an engaging, thoughtful and well prepared instructor. The course activities were interactive, informative and really served to engrain and apply Scrum knowledge. I would highly recommend this course to anyone looking to become a CSM.
Wes KVirtual
Well presented material, excellent real world examples of applying scrum framework.
Brian BOttawa
Fantastic 2 days. Loved the incorporation of practical exercies. Lots of feedback and helps you understand how people think.
Tony KVancouver
Long days but really challenged me to rethink how I can enhance my BA skills and how to contribute in different ways to my team.
Pearline EVancouver
Mark was great! He kept the room energized and very engaged. His passion and pexereince were very evident. Class materials were very helpful! Great focus on how to drive results.
Aaron MPrivate Client
Content and pace of course was good. Mark was a great coach and answered questions thoroughly.
Chris RKitchener-Waterloo
Honestly, the course was way better than expected and worked virtually. I was really nervous about how this would work. Enjoyed the course. It could almost be another 1/2 day in length. The instructor is very knowledgeable. I was a bit worried about the 'virtual' format, but it was so well designed that it worked so well. Kudos! The prep work is important to do - glad it's a requirement.
Dwight MVirtual
Fantastic overview of everything PO, Agile, Scrum. Learning how to manage and maintain a collaborative product backlog will be so valuable.
Elizabeth MPrivate Client
Mark was a patient and enthusiastic teacher, with knowledge spanning multiple industries. The course itself was a great mix of learning with lots of opportunities to do hands-on activities to really cement understanding. At the end of the course I felt confident in my understanding and my ability to pass the certification test. Thank you, Mark
Carrie BVirtual
Confused? Burnt Out? Disillusioned?
WE FEEL YOUR PAIN
Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
New to Scrum
Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
Certified Scrum Training
Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application.
Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
Your Trusted Resource Center for Everything Scrum & Agile
Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
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The Scrum Guide says POs aren't required at Daily Scrum, but should they be? Explore why Product Owners should attend to increase team value.
Read full article
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Mismeasurement Mess - IRCC Leads the Way
Is IRCC's focus on speed creating unfair visa denials? Explore how mis-measurement clogs the system and hurts applicants.
Read full article Why choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
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Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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Money-back guarantee
You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
Registration is now open for workshops:
About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
Ongoing Support
Our active Scrum community forum is a safe place to ask questions. Long after you earn the Certified Scrum Master certification, you will have access to the forum, course materials, and additional valuable resources.