Teams
- 10 min read
Put an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark is engaging and energetic. He made what could have been a dry topic quite enjoyable.
Paul BToronto
Mark is a very engaging and thoughtful instructor and presented material that was relevent to the goup and our interests. This was an excellent course and worth the time commitment.
Victor COttawa
Mark provides clarity into the mystical world of Agile and Scrum with practical examples and Jedi wisdom. Add some psychosocial games into the batch and your in for an adventure. Training will test not just your ability to obtain facts, but leave you pondering the cavernous opportunities for the scum master to be an agent of organizational change.
Petrus BVirtual
Mark is a wonderful, energetic instructer who helps you to evaluate how you are working in your own environment. Then he helps you to figure out how to improve it.
Shelley COttawa
Had little to no knowledge/training of Scrum & Agile and this was a great intro, with a couple of deep(er) dives. This course definitely helped me get introduced to Scrum and the world of Agile. While it's nice that scrum doesn't explicitly tell you how to do something, it definitely requires a significant amount of application in the real world to learn it.
Daneila DToronto
Brilliant instructor for a heavy and varied course. Answers questions almost flawlessly and really understands what people need in order to learn effectively.
Analee CPrivate Client
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
This was the first professional class I've taken that gave me a more in depth perspective of the scrum process. Really concise in explanations. Stays on topic as best as possible. Extremely helpful.
Michelle KToronto
Excellent job of teaching about using scrum. Very good job engaging the class and providing a fun place to learn. Full moneys worth.
Eric CToronto
Mark is an excellent trainer with examples and practices. Very organized and the best thing is his response to our questions with example, in addition, the amount of references that might help up improve as a scrum master.
Dona AMontreal
Mark was great at explaining processes to entry level product owners, and is definitely one of the most knowledgeable people in the field. I'd be definitely interested in more of his courses.
Blake KVirtual
The instructor and course were generally excellent – the curriculum was thorough, and the instructor was engaging. I definitely feel like I came out a lot more knowledgeable
about Scrum and both the PO and Scrum Master roles (despite the fact that this was not Scrum Master training), and I have lots of ideas percolating on how to implement Agile strategies in my work and with my team.
Natasha HVirtual
Mark did a fantastic job. [Private Client] was a unique challenge of a long history with hardened habits, as well as a very peculiar definition of Agile and SCRUM.
Imran APrivate Client
Mark was great! Very knowledgable and engaging. I learned a lot more that I thought I would. The exercises were fun and applicable.
Jessica RToronto
I enjoyed Mark's personality and vast knowledge he provided.
Adrian CToronto
Mark is amazing. He is a knowledgeable instructor about scrum and I would like to attend another course with him. He taught me the basic and theories of scrum. Now i will need to integrate it with the work place. I enjoyed this course as it provided me with the concept of scrum to bring forward to my team at work.
Justin CVirtual
Mark was able to provide valuable lessons in a short period of time. Using a variety of methods he illustrated and reinforced the key elements of scrum.
Sean BOttawa
It's a pleasure knowing my instructor and I'm motivated to learn and read more.
Difei DToronto
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
Provocative, amusing, thanks!
Stefan BPrivate Client
Refreshing, enlightening, funny, engaging, instructive.
Richard DPrivate Client
This instructor was absolutely brilliant. He was very clear and knowlegable in all the areas. He was also very honest in his opinions.
Jonathan EOttawa
Awesome instructor, great course.
Kristie KPrivate Client
Great course. Information overload but not in a bad way. I liked that we discussed specific corporate problems people were having. Helped build context in how others are using Agile/Scrum. Maybe misusing, too.
Tyler BVancouver
The combination of hands-on practice and excellent facilitation style made this course enjoyable, useful and very applicable to my day to day life as a Project Manager. The content was carefully curated and meaningful discussions were had
during the session. It was engaging, interactive and insightful! I would highly recommend Mark and the Agile Pain Relief company for anyone looking to do their CSM training and pass the exam!
Valerie GVirtual
Instructor was great and dialed into the topic. He was also effective at managing differing opinions.
Scott BVirtual
Great seminar, very helpful and Mark showed us in real time examples the application of Scrum.
Pierre EMontreal
Really liked the approach by Mark to apply Scrum methodology to this training. Also Mark was available to answer questions and patient.
Damien JOttawa
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
He's very knowledgable and good communication. He was able to answer any question given with complete satification
Po HPrivate Client
Very good. Great at illustrating his point.
Manny BOttawa
Excellent course, excellent communication. Loved the fact that the instructon was showing us how SCRUM should respond to different situtions.
Pascal GPrivate Client
Despite these unprecedented times, this course was great! Using tools like mural made this course engaging, fun and inspiring while being from home. Mark was up for
answering all questions and challenging us, or at the very least pointing us in the right direction!
Jessica LVirtual
Fantastic 2 days. Loved the incorporation of practical exercies. Lots of feedback and helps you understand how people think.
Tony KVancouver
This is the first course that I have taken virtually, and I enjoyed it very much. Thanks to Mark!
Jennifer HVirtual
Awesome!! Very captivating, approachable and well spoken. Provoked conversation and posed questions in a manner that made you think
Katherine HKitchener-Waterloo
Mark was engaging, knowledgeable, well-read and provided great examples.
Warren CVancouver
Excellent course, gained a lot of context on SCRUM best practices beyond the context of how [Private Client] currently operates.
Hamza EPrivate Client
Mark is awesome! I really enjoyed both courses I took with him. I much prefer in-person interaction to virtual, but his approach worked well.
Nicole BVirtual
This course gave me a new insight into delivering better software for the customer more effectively.
Len CVancouver
I enjoyed the course and the instruction. Good examples were provided. Excercises helped me understand concepts.
Claire LPrivate Client
Mark was very personable, easy going and knows what he was teaching. This makes the class environment more interactive and fun
Dan DVirtual
Appreciated the flexibility of discussing things out of order as team comments took us there. Enjoyed interactive format, no slides. Helpful workbook.
Annette GPrivate Client
The instructor demonstrates solid knowledge on Agile and scrum fundamentals. The course is interesting and easy to follow.
Don LEdmonton
Very unique training style, really appreciate that I don’t have to look at power point screen. Appreciate the Q&As and the end of class recap round.
Vicky CPrivate Client
Mark is very enthusiastic and responsive, good at eliciting participation, diverse exercises to keep us from getting bored, informative answers. Good focus on cross-functional teams and sharing non-dev where we fit in.
Carly HPrivate Client
Excellent communicator and educator who encourages students to think through questions. Thorough course material to get student "Ready to Rock"
Sue LToronto
Mark was a great instructor. His quirky ways and sense of humour make for a great course. I was entertained and interested each step of the way.
Philippe BPrivate Client
Great. Very detailed. Class very interesting, very good relating questions with good examples.
Yong FToronto
Excellent, great management of large group, Excellent information
Susan LPrivate Client
The instructor and course were generally excellent – the curriculum was thorough, and the instructor was engaging. I definitely feel like I came out a lot more knowledgeable
about Scrum and both the PO and Scrum Master roles (despite the fact that this was not Scrum Master training), and I have lots of ideas percolating on how to implement Agile strategies in my work and with my team.
Natasha HVirtual
Mark did a fantastic job. [Private Client] was a unique challenge of a long history with hardened habits, as well as a very peculiar definition of Agile and SCRUM.
Imran APrivate Client
Mark was great! Very knowledgable and engaging. I learned a lot more that I thought I would. The exercises were fun and applicable.
Jessica RToronto
I enjoyed Mark's personality and vast knowledge he provided.
Adrian CToronto
Mark is amazing. He is a knowledgeable instructor about scrum and I would like to attend another course with him. He taught me the basic and theories of scrum. Now i will need to integrate it with the work place. I enjoyed this course as it provided me with the concept of scrum to bring forward to my team at work.
Justin CVirtual
Mark was able to provide valuable lessons in a short period of time. Using a variety of methods he illustrated and reinforced the key elements of scrum.
Sean BOttawa
It's a pleasure knowing my instructor and I'm motivated to learn and read more.
Difei DToronto
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
Provocative, amusing, thanks!
Stefan BPrivate Client
Refreshing, enlightening, funny, engaging, instructive.
Richard DPrivate Client
This instructor was absolutely brilliant. He was very clear and knowlegable in all the areas. He was also very honest in his opinions.
Jonathan EOttawa
Mark is engaging and energetic. He made what could have been a dry topic quite enjoyable.
Paul BToronto
Awesome instructor, great course.
Kristie KPrivate Client
Mark is a very engaging and thoughtful instructor and presented material that was relevent to the goup and our interests. This was an excellent course and worth the time commitment.
Victor COttawa
Great course. Information overload but not in a bad way. I liked that we discussed specific corporate problems people were having. Helped build context in how others are using Agile/Scrum. Maybe misusing, too.
Tyler BVancouver
The combination of hands-on practice and excellent facilitation style made this course enjoyable, useful and very applicable to my day to day life as a Project Manager. The content was carefully curated and meaningful discussions were had
during the session. It was engaging, interactive and insightful! I would highly recommend Mark and the Agile Pain Relief company for anyone looking to do their CSM training and pass the exam!
Valerie GVirtual
Mark provides clarity into the mystical world of Agile and Scrum with practical examples and Jedi wisdom. Add some psychosocial games into the batch and your in for an adventure. Training will test not just your ability to obtain facts, but leave you pondering the cavernous opportunities for the scum master to be an agent of organizational change.
Petrus BVirtual
Instructor was great and dialed into the topic. He was also effective at managing differing opinions.
Scott BVirtual
Great seminar, very helpful and Mark showed us in real time examples the application of Scrum.
Pierre EMontreal
Really liked the approach by Mark to apply Scrum methodology to this training. Also Mark was available to answer questions and patient.
Damien JOttawa
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
He's very knowledgable and good communication. He was able to answer any question given with complete satification
Po HPrivate Client
Very good. Great at illustrating his point.
Manny BOttawa
Excellent course, excellent communication. Loved the fact that the instructon was showing us how SCRUM should respond to different situtions.
Pascal GPrivate Client
Despite these unprecedented times, this course was great! Using tools like mural made this course engaging, fun and inspiring while being from home. Mark was up for
answering all questions and challenging us, or at the very least pointing us in the right direction!
Jessica LVirtual
Mark is a wonderful, energetic instructer who helps you to evaluate how you are working in your own environment. Then he helps you to figure out how to improve it.
Shelley COttawa
Fantastic 2 days. Loved the incorporation of practical exercies. Lots of feedback and helps you understand how people think.
Tony KVancouver
Had little to no knowledge/training of Scrum & Agile and this was a great intro, with a couple of deep(er) dives. This course definitely helped me get introduced to Scrum and the world of Agile. While it's nice that scrum doesn't explicitly tell you how to do something, it definitely requires a significant amount of application in the real world to learn it.
Daneila DToronto
Brilliant instructor for a heavy and varied course. Answers questions almost flawlessly and really understands what people need in order to learn effectively.
Analee CPrivate Client
This is the first course that I have taken virtually, and I enjoyed it very much. Thanks to Mark!
Jennifer HVirtual
Awesome!! Very captivating, approachable and well spoken. Provoked conversation and posed questions in a manner that made you think
Katherine HKitchener-Waterloo
Mark was engaging, knowledgeable, well-read and provided great examples.
Warren CVancouver
Excellent course, gained a lot of context on SCRUM best practices beyond the context of how [Private Client] currently operates.
Hamza EPrivate Client
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
Mark is awesome! I really enjoyed both courses I took with him. I much prefer in-person interaction to virtual, but his approach worked well.
Nicole BVirtual
This course gave me a new insight into delivering better software for the customer more effectively.
Len CVancouver
I enjoyed the course and the instruction. Good examples were provided. Excercises helped me understand concepts.
Claire LPrivate Client
Mark was very personable, easy going and knows what he was teaching. This makes the class environment more interactive and fun
Dan DVirtual
This was the first professional class I've taken that gave me a more in depth perspective of the scrum process. Really concise in explanations. Stays on topic as best as possible. Extremely helpful.
Michelle KToronto
Excellent job of teaching about using scrum. Very good job engaging the class and providing a fun place to learn. Full moneys worth.
Eric CToronto
Mark is an excellent trainer with examples and practices. Very organized and the best thing is his response to our questions with example, in addition, the amount of references that might help up improve as a scrum master.
Dona AMontreal
Appreciated the flexibility of discussing things out of order as team comments took us there. Enjoyed interactive format, no slides. Helpful workbook.
Annette GPrivate Client
The instructor demonstrates solid knowledge on Agile and scrum fundamentals. The course is interesting and easy to follow.
Don LEdmonton
Mark was great at explaining processes to entry level product owners, and is definitely one of the most knowledgeable people in the field. I'd be definitely interested in more of his courses.
Blake KVirtual
Very unique training style, really appreciate that I don’t have to look at power point screen. Appreciate the Q&As and the end of class recap round.
Vicky CPrivate Client
Mark is very enthusiastic and responsive, good at eliciting participation, diverse exercises to keep us from getting bored, informative answers. Good focus on cross-functional teams and sharing non-dev where we fit in.
Carly HPrivate Client
Excellent communicator and educator who encourages students to think through questions. Thorough course material to get student "Ready to Rock"
Sue LToronto
Mark was a great instructor. His quirky ways and sense of humour make for a great course. I was entertained and interested each step of the way.
Philippe BPrivate Client
Great. Very detailed. Class very interesting, very good relating questions with good examples.
Yong FToronto
Excellent, great management of large group, Excellent information
Susan LPrivate Client
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Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
New to Scrum
Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
Certified Scrum Training
Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application.
Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
Your Trusted Resource Center for Everything Scrum & Agile
Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
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Drowning in an Oversized Product Backlog? Story Mapping Is Your Life Raft
Overwhelmed by your product backlog? Story Mapping can overcome that mess and even buy back a year of your life.
Read full article
Product Owner
- 5 min read
Is the Scrum Guide Wrong About the Product Owner?
The Scrum Guide says POs aren't required at Daily Scrum, but should they be? Explore why Product Owners should attend to increase team value.
Read full article Why choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
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Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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Money-back guarantee
You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
Registration is now open for workshops:
About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
Ongoing Support
Our active Scrum community forum is a safe place to ask questions. Long after you earn the Certified Scrum Master certification, you will have access to the forum, course materials, and additional valuable resources.