Making Organizations Work6 min read
Where Does Your Work Sit and Wait?
Agile isn't about software, it's about understanding an organization works. Here a court, however we can use this anywhere with a process and a queue of work.
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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You can’t predict the next year. Yet you still have to work.
When plans keep changing, it is hard to know why. Sometimes the world moved. Sometimes the original plan didn’t do its job. The newsletter helps you see which, and decide what to do next. It arrives when there is something worth saying, not on a calendar.
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Mark's session was a great combination of theory, practical exercises and real life stories that kept this learner engaged and involved. Time spent was definitely worthwhile. Thanks!
Justin LVirtual
This course helped me get a significant understanding of what Scrum is, how it can be applied in my real life work environment and what benefits could I have from it. The instructor was passionate about the subject, which helped me stay focus and interested.
Vincent MVirtual
Mark was an excellent instructor and facilitator for the certified product owner course. The content was engaging, not just a typical PowerPoint presentation. Active learning was encouraged through the use of breakout sessions where the course material was practiced; this allowed for better understanding and encouraged practical questions. I would recommend the course to anybody that wants to improve their product ownership skills and has the means to attend.
Mark FVirtual
You'll spend two great days with amazing people around and learn a lot while laughing. Take this course!
Stephane LMontreal
Mark was very approachable, friendly, and knowledgable. He has done a great job in helping someone like me who doesn't belong to a corporate world learn so much about scrum in 2 days!
Mashiat FToronto
Came back to take my CSPO specifically with Mark for a reason. Amazing Instructor.
Daniel LMontreal
Mark is a very engaging instructor. He combines his scrum master knowledge with humour and demontrates both in real situations. He has inspired me through this course to be a great scrum master!
Lisa MToronto
Mark did a great job of purposefully making us all feel included and engaged with his class. He added great clarity to the budding scrum process that has taken over in my workplace. I have seen many versions and perspectives on scrum values that deviate and distort how scrum would work, but I am now confident I can facilitate with my projects and team, using a much clearer scrum.
Charlene FVirtual
This course taught me about Scrum and, in particular, provided depth around the roles and responsibilities of a Scrum team. Despite Covid-19, the material was well-prepared for online consumption and Mark, the instructor, was engaging and informative. Mark has a huge library of Scrum-related resources, as well as many non-Scrum but still applicable resources, and I would highly recommend Mark and his team for anyone seeking ScrumMaster training.
Karen MVirtual
In addition to very quickly establishing the healthy learning culture, Mark was very candid and human in answer questions from his own experience and also drawing from his experiences of successes, failures, strengths, and weaknesses in his teaching. It allowed me to understand that while the theory is important and what I came to learn, it also served to, in a way, enrich me with his experiences, such that I felt I shared in his experiences as well. That's valuable experience that I didn't earn myself, but was given to me.
Bernard WVirtual
Mark is an engaging instructor using conversation and interaction as the engagement catalyst!
Shawn RToronto
I enjoyed having Mark as an instructor, he is knowledgeable on the topic, provided easy to follow examples, and has a good sense of humour. I liked how he took notes on questions
people had, provided a brief answer and then provided links after the workshop so that we could follow up on the topics that interest us. The 10 min sanity breaks that he gave every
hour were great as it allowed my brain to relax and then come back and focus. I really enjoyed the course, I learned lots over the 2 day workshop. I feel like 2 days might be a bit short for the course as I would have enjoyed another day of the course to learn more and refine my skills. I would recommend this course to anyone new to the scrum master role or interested in learning about scrum as it gives you a great base that you can expand.
Christopher MVirtual
Very enthusiastic and diplomatic. Very knowledgeable. Course was enjoyable.
Chris MKitchener-Waterloo
Excellent. Taught and gave a great understanding of Scrum.
Cameron MEdmonton
Mark was excellent and lots of knowledge and passion about Scrum. His anecdotal stories were entertaining and informational.
Kevin MPrivate Client
Mark is fantastic at keeping the material interested. You can tell he is passionate on the topic and knows his stuff.
Jackie MEdmonton
Mark Levison was very effective in delivering the material for the class. He kept it interesting and interactive even though this was an online course.
Marie LVirtual
Excellent. Well worth money and time.
David MOttawa
The instructor is well-versed in the material covered and was able to relate it to our issues without telling us how to do it. For a short course we covered a lot of ground, but I did not feel overwhelmed.
Wayne PPrivate Client
Very passionate and organized, kept material interesting.
Sjoerd FEdmonton
Mark was able to translate his obvious expertise and experience in lay terms, putting the team at ease through humour, anecdotes and a good level of engagement.
Brendan GVirtual
Great course that makes you think.
Seok Woo JToronto
Mark was very engaging and provides an excellent overview of the Scrum methodology.
Stephane LEdmonton
This course was a real eye opener and hope it will not be like preaching in the desert. You are a great orator and would love to listen to your thoughts for hours.
Marc-Andre LMontreal
Very easy to get along with and makes points very clearly.
Jason PToronto
Energetic. Applied scrum in practice by helping lead us to answers in many modules.
Laura LVancouver
He is funny. And smart. And a good storyteller. All together = great combo.
Melanie HEdmonton
Very useful take on scrum, focused on the prod owners needs and responsibilities. Practical tools to start and plenty of other sources of info to continue growing.
Paula MToronto
Mark was an excellent instructor. He was patient with us and mindful of the different types of humans in the class. Even though we got behind and had to skip the last exercise I didn't feel like I was missing anything. I think the discussions were of more value than the final sprint (so good choice). I really appreciate that he is giving us all kinds of materials and pointing us to books and articles to help us. I feel very supported. Mark did a great job of getting everyone involved and keeping people engaged. Group activities were well placed. I will be sure to recommend this course.
Karen PVirtual
Very informative. Well presented. Good tempo.
Robert MOttawa
Great instructor. Lots of good feedack throughout the session that was meaningful.
Petula NToronto
Well organized, skillfully motivates the team and demonstrates excellent practical examples
Hanna MVirtual
Mark, you master it! Many thanks for making this content easy to understand.
Bertrand LVirtual
Course gave me clarity on the basic principles of Scrum. Drove home the power of 'team'.
Lia PToronto
Mark's enthusiam was contagious. His energy and humor brought Scrum alive! I enjoyed the examples and many aspects we covered.
Michelle HKitchener-Waterloo
Great. Very detailed. Class very interesting, very good relating questions with good examples.
Yong FToronto
I absolutely love your practical pragmatic approach to delivering information. Very conductive to learning.
Mandy JOttawa
Mark did an excellent job. I appreciated the hands-on nature of the training wherein we actually tried to do Scrum. He was patient handling all our questions and issues, and managed to keep us engaged despite being on Zoom.
Dan MVirtual
Mark is very knowledgeable and the course provides a very solid understanding of scrum and the scrum master role.
Mona SOttawa
Mark delivered the course exceptionally well.
Amjad GEdmonton
Fantastic instructor and glad that it was run as Scrum (clever!)
Kareem SKitchener-Waterloo
Mark is very knowledgable and an excellent communicator. So far my favourite Agile coach.
Fabricio MOttawa
I thought the instructor and course was excelelnt and very enlightening.
Aengus MEdmonton
Great course, absurdly knowledgeable instructor. Does pushups.
Igor TToronto
He knows his subject well! He respect the different levels of understanding of each participant. He really respect the schedule.
Julie JVirtual
Instructor was great - appreciated the humor, real life examples and willingness to answer everyone's questions.
Natasha TMontreal
Great conversations. Thanks, Mark! My confidence in understanding the role increased!
Orville HEdmonton
Very knowledgeable and well-versed in the art and science of Scrum and Agile. Clearly has a breadth of experience to share.
Sara MVirtual
Mark explained things well. He's nice. There are valuable discussions during the course, that I saw others problems and experiences.
Hoo LKitchener-Waterloo
Mark is an excellent instructor and has great techniques to help us understand and learn the material of the course.
Miguel NMontreal
Mark is an engaging instructor using conversation and interaction as the engagement catalyst!
Shawn RToronto
I enjoyed having Mark as an instructor, he is knowledgeable on the topic, provided easy to follow examples, and has a good sense of humour. I liked how he took notes on questions
people had, provided a brief answer and then provided links after the workshop so that we could follow up on the topics that interest us. The 10 min sanity breaks that he gave every
hour were great as it allowed my brain to relax and then come back and focus. I really enjoyed the course, I learned lots over the 2 day workshop. I feel like 2 days might be a bit short for the course as I would have enjoyed another day of the course to learn more and refine my skills. I would recommend this course to anyone new to the scrum master role or interested in learning about scrum as it gives you a great base that you can expand.
Christopher MVirtual
Very enthusiastic and diplomatic. Very knowledgeable. Course was enjoyable.
Chris MKitchener-Waterloo
Excellent. Taught and gave a great understanding of Scrum.
Cameron MEdmonton
Mark was excellent and lots of knowledge and passion about Scrum. His anecdotal stories were entertaining and informational.
Kevin MPrivate Client
Mark is fantastic at keeping the material interested. You can tell he is passionate on the topic and knows his stuff.
Jackie MEdmonton
Mark Levison was very effective in delivering the material for the class. He kept it interesting and interactive even though this was an online course.
Marie LVirtual
Excellent. Well worth money and time.
David MOttawa
The instructor is well-versed in the material covered and was able to relate it to our issues without telling us how to do it. For a short course we covered a lot of ground, but I did not feel overwhelmed.
Wayne PPrivate Client
Very passionate and organized, kept material interesting.
Sjoerd FEdmonton
Mark's session was a great combination of theory, practical exercises and real life stories that kept this learner engaged and involved. Time spent was definitely worthwhile. Thanks!
Justin LVirtual
Mark was able to translate his obvious expertise and experience in lay terms, putting the team at ease through humour, anecdotes and a good level of engagement.
Brendan GVirtual
Great course that makes you think.
Seok Woo JToronto
Mark was very engaging and provides an excellent overview of the Scrum methodology.
Stephane LEdmonton
This course helped me get a significant understanding of what Scrum is, how it can be applied in my real life work environment and what benefits could I have from it. The instructor was passionate about the subject, which helped me stay focus and interested.
Vincent MVirtual
This course was a real eye opener and hope it will not be like preaching in the desert. You are a great orator and would love to listen to your thoughts for hours.
Marc-Andre LMontreal
Mark was an excellent instructor and facilitator for the certified product owner course. The content was engaging, not just a typical PowerPoint presentation. Active learning was encouraged through the use of breakout sessions where the course material was practiced; this allowed for better understanding and encouraged practical questions. I would recommend the course to anybody that wants to improve their product ownership skills and has the means to attend.
Mark FVirtual
Very easy to get along with and makes points very clearly.
Jason PToronto
You'll spend two great days with amazing people around and learn a lot while laughing. Take this course!
Stephane LMontreal
Mark was very approachable, friendly, and knowledgable. He has done a great job in helping someone like me who doesn't belong to a corporate world learn so much about scrum in 2 days!
Mashiat FToronto
Energetic. Applied scrum in practice by helping lead us to answers in many modules.
Laura LVancouver
He is funny. And smart. And a good storyteller. All together = great combo.
Melanie HEdmonton
Very useful take on scrum, focused on the prod owners needs and responsibilities. Practical tools to start and plenty of other sources of info to continue growing.
Paula MToronto
Mark was an excellent instructor. He was patient with us and mindful of the different types of humans in the class. Even though we got behind and had to skip the last exercise I didn't feel like I was missing anything. I think the discussions were of more value than the final sprint (so good choice). I really appreciate that he is giving us all kinds of materials and pointing us to books and articles to help us. I feel very supported. Mark did a great job of getting everyone involved and keeping people engaged. Group activities were well placed. I will be sure to recommend this course.
Karen PVirtual
Very informative. Well presented. Good tempo.
Robert MOttawa
Came back to take my CSPO specifically with Mark for a reason. Amazing Instructor.
Daniel LMontreal
Mark is a very engaging instructor. He combines his scrum master knowledge with humour and demontrates both in real situations. He has inspired me through this course to be a great scrum master!
Lisa MToronto
Great instructor. Lots of good feedack throughout the session that was meaningful.
Petula NToronto
Well organized, skillfully motivates the team and demonstrates excellent practical examples
Hanna MVirtual
Mark, you master it! Many thanks for making this content easy to understand.
Bertrand LVirtual
Mark did a great job of purposefully making us all feel included and engaged with his class. He added great clarity to the budding scrum process that has taken over in my workplace. I have seen many versions and perspectives on scrum values that deviate and distort how scrum would work, but I am now confident I can facilitate with my projects and team, using a much clearer scrum.
Charlene FVirtual
Course gave me clarity on the basic principles of Scrum. Drove home the power of 'team'.
Lia PToronto
Mark's enthusiam was contagious. His energy and humor brought Scrum alive! I enjoyed the examples and many aspects we covered.
Michelle HKitchener-Waterloo
Great. Very detailed. Class very interesting, very good relating questions with good examples.
Yong FToronto
I absolutely love your practical pragmatic approach to delivering information. Very conductive to learning.
Mandy JOttawa
Mark did an excellent job. I appreciated the hands-on nature of the training wherein we actually tried to do Scrum. He was patient handling all our questions and issues, and managed to keep us engaged despite being on Zoom.
Dan MVirtual
Mark is very knowledgeable and the course provides a very solid understanding of scrum and the scrum master role.
Mona SOttawa
Mark delivered the course exceptionally well.
Amjad GEdmonton
Fantastic instructor and glad that it was run as Scrum (clever!)
Kareem SKitchener-Waterloo
Mark is very knowledgable and an excellent communicator. So far my favourite Agile coach.
Fabricio MOttawa
This course taught me about Scrum and, in particular, provided depth around the roles and responsibilities of a Scrum team. Despite Covid-19, the material was well-prepared for online consumption and Mark, the instructor, was engaging and informative. Mark has a huge library of Scrum-related resources, as well as many non-Scrum but still applicable resources, and I would highly recommend Mark and his team for anyone seeking ScrumMaster training.
Karen MVirtual
In addition to very quickly establishing the healthy learning culture, Mark was very candid and human in answer questions from his own experience and also drawing from his experiences of successes, failures, strengths, and weaknesses in his teaching. It allowed me to understand that while the theory is important and what I came to learn, it also served to, in a way, enrich me with his experiences, such that I felt I shared in his experiences as well. That's valuable experience that I didn't earn myself, but was given to me.
Bernard WVirtual
I thought the instructor and course was excelelnt and very enlightening.
Aengus MEdmonton
Great course, absurdly knowledgeable instructor. Does pushups.
Igor TToronto
He knows his subject well! He respect the different levels of understanding of each participant. He really respect the schedule.
Julie JVirtual
Instructor was great - appreciated the humor, real life examples and willingness to answer everyone's questions.
Natasha TMontreal
Great conversations. Thanks, Mark! My confidence in understanding the role increased!
Orville HEdmonton
Very knowledgeable and well-versed in the art and science of Scrum and Agile. Clearly has a breadth of experience to share.
Sara MVirtual
Mark explained things well. He's nice. There are valuable discussions during the course, that I saw others problems and experiences.
Hoo LKitchener-Waterloo
Mark is an excellent instructor and has great techniques to help us understand and learn the material of the course.
Miguel NMontreal
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GenAI predicts the most likely next word in a sequence; it doesn't think. These four skills are designed to get the model to work with you.
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Big picture planning looks like throwing darts right now. Spend a day with people working through Radical Uncertainty together. Ottawa, Nov 26
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
Money-back guarantee
You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
Registration is now open for workshops:
About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.