Artificial Intelligence - 9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Instructor was engaged, interesting, and fun. He included all members in discussion and Q/A. The course provided me with what I need to start effectively using scrum at work.
Erik CEdmonton
Mark was an excellent instructor and facilitator for the certified product owner course. The content was engaging, not just a typical PowerPoint presentation. Active learning was encouraged through the use of breakout sessions where the course material was practiced; this allowed for better understanding and encouraged practical questions. I would recommend the course to anybody that wants to improve their product ownership skills and has the means to attend.
Mark FVirtual
It was a great experience coming to Agile Scrum just a few months ago allowed this to solidify a lot of things I've been practicing. I will likely immediately reap the rewards.
Curtis BOttawa
Mark was very approachable, friendly, and knowledgable. He has done a great job in helping someone like me who doesn't belong to a corporate world learn so much about scrum in 2 days!
Mashiat FToronto
Mark did a great job. I learned way more than I thought. Scrum is way more than sprints and stand ups. It's a system for effective teams.
Joshua BVirtual
I really enjoyed my experience with Agile Pain Relief and the 2 day CSM course. It was highly informative, interactive, and engaging, even with the hurdle of being fully virtual. Mark was thoughtful, patient, and ready to answer any question that came his way. I found the workshop to be not only educational, but also a great exercise in building confidence.
Katie HVirtual
Solid course, instructor was knowledgeable and friendly. I liked how it felt like a conversation and not a presentation, so I had pretty high engagement.This subject feels like an applied art, not a list of facts for memorization.
Michael RVirtual
Amazing experience. Mark is a great inspirational mentor. Teaches me how to approach problems and think out of the box.
Ben HKitchener-Waterloo
As always, Mark is both extremely knowledgable and wildy entertaining for all things scrum.
Jennifer MOttawa
This was a great course with an engaging instructor - well worth the time of anyone who wants to learn more about product ownership.
Mark BVirtual
Very passionate and organized, kept material interesting.
Sjoerd FEdmonton
Fantastic course. I am excited about implementing more of what I learned.
Andrew BToronto
Truly an expert. Knows his stuff.
Denise AOttawa
Course was fantastic and informative. The instructor did his best to include as much of the expensive material as he could. It was engaging and fun to listen to. I would highly recomment this training to anyone interested in the Scrum methology.
Derrick BOttawa
Very knowledgeable and pleasant to work with.
Kristian BEdmonton
Excellent instructor!!! Expert in Agile/Scrum.
Marc BOttawa
Mark delivered the course exceptionally well.
Amjad GEdmonton
Mark made the class enjoyable. I was initially dreading a 3 day course. After the first day I knew that I could live through the course.
Dickie BPrivate Client
These days passed quickly, the instructor is very friendly and relaxed. Thanks again to Mark for his support!
Vlad AVirtual
Mark did a fantastic job of concisely and thoroughly describing the POs.
Dean GToronto
The instructor did an excellent job in my opinion. He did a really good job of focusing on sections where there was more confusion and really helped make everyone feel comfortable to share and ask questions.
Sylvain FVirtual
Very good. Great at illustrating his point.
Manny BOttawa
Appreciated the flexibility of discussing things out of order as team comments took us there. Enjoyed interactive format, no slides. Helpful workbook.
Annette GPrivate Client
Great training. Good energy throughout the workshop. Well facilitated. I liked the regular breaks. Good combination of both breakout room exercises and whole group learnings. Good use of technology for a virtual workshop.
Carole GVirtual
Hands on experience in the subject helps to communicate most of the inportant message throughout the course.
Wael FToronto
I feel like the structure of the course is good in how it is treated as a backlog with all the participants prioritizing topics.
Aaron GOttawa
Instructor very knowledgeable, supportive, and a great coach.
Jay BVancouver
Very well done. Good introduction of the concepts, good use of technology, good practical incorporation of the methods being taught into the course itself, 10/10
Adam GVirtual
I really liked that although we did a paper website exercise we used it as a tool for conversation and there wasn't pressure to complete and present it to the group.
Angela GToronto
Thank you Mark for his thorough preparation of the course and well-thought set up to keep the group engaged and get to know each other with personal touch.
Danielle WVirtual
Mark shared valuable information and advice about Scrum theory. I am now clear on many Agile views on different aspects, especially, Roadmap.
Syed AToronto
Excellent! A refreshing approach! I loved the style of delivering the material and the many discussions and short exercises.
Mark APrivate Client
Very knowledgeable of the subject matter. Kept the pace of the course quick, which is good.
Tarek ROttawa
Very informative and up to my expectations. I loved the availability of the instructor.
Nicolas RMontreal
Very good and useful information. I like the format (no boring Powerpoint) and doing the meeting as a sprint was great.
Fred BPrivate Client
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
Great Choose-Your-Own-Adventure!
Mike SOttawa
Personable and enjoyable. When subject drift happens he is very quick to refocus the class.
Dustin SEdmonton
Awesome instructor with a sense of humor. Well read and fun!
Wendy AVancouver
AMAZING! Funny, interesting, engaging course!
Bassem HMontreal
Extremely knowledgable on all material covered. Tons of experience and real world examples to pull from. Knowledgable on all material covered as well as periphery topics. Funny, engaging, and helped class feel they added value.
Steve DKitchener-Waterloo
Awesome. I got more than enough info to get me started and max team productivity.
Joel RVancouver
Mark knows this content, kept us engaged and provided hands-on workshop tasks to understand the conent. Fantastic approach to this course with backlog and Sprints. Stories and answering questions of the group was appreciated.
Matt FPrivate Client
Instructor was very passionate about subject and links theory to concrete examples.
Jean-Philippe BMontreal
Mark was very knowledgeable and he led the course as a Scrum Master; the whole team was always engaged and participated in discussion.
Sanja SToronto
The instructor had an excellent breadth and depth of knowledge. Liberally sprinkled with relevent ancedotes to provide substance and humor.
Myles GPrivate Client
Mark Levinson is an excellent instructor and provides concrete examples and references to the material. This course was engaging and informative.
Moira ROttawa
Mark was an informative, fun instructor who utilized the time given to him to teach us scrum.
Brendan GEdmonton
I really enjoyed Mark, despite not being my sector I was able to make connections and take away information.
Catherine BOttawa
Mark made a challenging and complex process (Scrum) very clear and highlighted the benefits and opportunities in an engaging and entertaining way.
Jeremy GVancouver
As always, Mark is both extremely knowledgable and wildy entertaining for all things scrum.
Jennifer MOttawa
Instructor was engaged, interesting, and fun. He included all members in discussion and Q/A. The course provided me with what I need to start effectively using scrum at work.
Erik CEdmonton
Mark was an excellent instructor and facilitator for the certified product owner course. The content was engaging, not just a typical PowerPoint presentation. Active learning was encouraged through the use of breakout sessions where the course material was practiced; this allowed for better understanding and encouraged practical questions. I would recommend the course to anybody that wants to improve their product ownership skills and has the means to attend.
Mark FVirtual
This was a great course with an engaging instructor - well worth the time of anyone who wants to learn more about product ownership.
Mark BVirtual
Very passionate and organized, kept material interesting.
Sjoerd FEdmonton
Fantastic course. I am excited about implementing more of what I learned.
Andrew BToronto
Truly an expert. Knows his stuff.
Denise AOttawa
Course was fantastic and informative. The instructor did his best to include as much of the expensive material as he could. It was engaging and fun to listen to. I would highly recomment this training to anyone interested in the Scrum methology.
Derrick BOttawa
It was a great experience coming to Agile Scrum just a few months ago allowed this to solidify a lot of things I've been practicing. I will likely immediately reap the rewards.
Curtis BOttawa
Very knowledgeable and pleasant to work with.
Kristian BEdmonton
Excellent instructor!!! Expert in Agile/Scrum.
Marc BOttawa
Mark delivered the course exceptionally well.
Amjad GEdmonton
Mark made the class enjoyable. I was initially dreading a 3 day course. After the first day I knew that I could live through the course.
Dickie BPrivate Client
These days passed quickly, the instructor is very friendly and relaxed. Thanks again to Mark for his support!
Vlad AVirtual
Mark was very approachable, friendly, and knowledgable. He has done a great job in helping someone like me who doesn't belong to a corporate world learn so much about scrum in 2 days!
Mashiat FToronto
Mark did a fantastic job of concisely and thoroughly describing the POs.
Dean GToronto
The instructor did an excellent job in my opinion. He did a really good job of focusing on sections where there was more confusion and really helped make everyone feel comfortable to share and ask questions.
Sylvain FVirtual
Very good. Great at illustrating his point.
Manny BOttawa
Appreciated the flexibility of discussing things out of order as team comments took us there. Enjoyed interactive format, no slides. Helpful workbook.
Annette GPrivate Client
Great training. Good energy throughout the workshop. Well facilitated. I liked the regular breaks. Good combination of both breakout room exercises and whole group learnings. Good use of technology for a virtual workshop.
Carole GVirtual
Mark did a great job. I learned way more than I thought. Scrum is way more than sprints and stand ups. It's a system for effective teams.
Joshua BVirtual
Hands on experience in the subject helps to communicate most of the inportant message throughout the course.
Wael FToronto
I feel like the structure of the course is good in how it is treated as a backlog with all the participants prioritizing topics.
Aaron GOttawa
Instructor very knowledgeable, supportive, and a great coach.
Jay BVancouver
Very well done. Good introduction of the concepts, good use of technology, good practical incorporation of the methods being taught into the course itself, 10/10
Adam GVirtual
I really liked that although we did a paper website exercise we used it as a tool for conversation and there wasn't pressure to complete and present it to the group.
Angela GToronto
Thank you Mark for his thorough preparation of the course and well-thought set up to keep the group engaged and get to know each other with personal touch.
Danielle WVirtual
Mark shared valuable information and advice about Scrum theory. I am now clear on many Agile views on different aspects, especially, Roadmap.
Syed AToronto
Excellent! A refreshing approach! I loved the style of delivering the material and the many discussions and short exercises.
Mark APrivate Client
Very knowledgeable of the subject matter. Kept the pace of the course quick, which is good.
Tarek ROttawa
Very informative and up to my expectations. I loved the availability of the instructor.
Nicolas RMontreal
Very good and useful information. I like the format (no boring Powerpoint) and doing the meeting as a sprint was great.
Fred BPrivate Client
I really enjoyed my experience with Agile Pain Relief and the 2 day CSM course. It was highly informative, interactive, and engaging, even with the hurdle of being fully virtual. Mark was thoughtful, patient, and ready to answer any question that came his way. I found the workshop to be not only educational, but also a great exercise in building confidence.
Katie HVirtual
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
Solid course, instructor was knowledgeable and friendly. I liked how it felt like a conversation and not a presentation, so I had pretty high engagement.This subject feels like an applied art, not a list of facts for memorization.
Michael RVirtual
Great Choose-Your-Own-Adventure!
Mike SOttawa
Amazing experience. Mark is a great inspirational mentor. Teaches me how to approach problems and think out of the box.
Ben HKitchener-Waterloo
Personable and enjoyable. When subject drift happens he is very quick to refocus the class.
Dustin SEdmonton
Awesome instructor with a sense of humor. Well read and fun!
Wendy AVancouver
AMAZING! Funny, interesting, engaging course!
Bassem HMontreal
Extremely knowledgable on all material covered. Tons of experience and real world examples to pull from. Knowledgable on all material covered as well as periphery topics. Funny, engaging, and helped class feel they added value.
Steve DKitchener-Waterloo
Awesome. I got more than enough info to get me started and max team productivity.
Joel RVancouver
Mark knows this content, kept us engaged and provided hands-on workshop tasks to understand the conent. Fantastic approach to this course with backlog and Sprints. Stories and answering questions of the group was appreciated.
Matt FPrivate Client
Instructor was very passionate about subject and links theory to concrete examples.
Jean-Philippe BMontreal
Mark was very knowledgeable and he led the course as a Scrum Master; the whole team was always engaged and participated in discussion.
Sanja SToronto
The instructor had an excellent breadth and depth of knowledge. Liberally sprinkled with relevent ancedotes to provide substance and humor.
Myles GPrivate Client
Mark Levinson is an excellent instructor and provides concrete examples and references to the material. This course was engaging and informative.
Moira ROttawa
Mark was an informative, fun instructor who utilized the time given to him to teach us scrum.
Brendan GEdmonton
I really enjoyed Mark, despite not being my sector I was able to make connections and take away information.
Catherine BOttawa
Mark made a challenging and complex process (Scrum) very clear and highlighted the benefits and opportunities in an engaging and entertaining way.
Jeremy GVancouver
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.