Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
I enjoyed Mark's teaching style. I like the personal stories and puns. I always like to bring humor in to my meeting or when I am teaching or mentoring, it evokes a positive emotion and people will retain the information better. A+++ Would like to attend other courses done by Mark.
Shanna FVirtual
Mark did a great job of purposefully making us all feel included and engaged with his class. He added great clarity to the budding scrum process that has taken over in my workplace. I have seen many versions and perspectives on scrum values that deviate and distort how scrum would work, but I am now confident I can facilitate with my projects and team, using a much clearer scrum.
Charlene FVirtual
This course was exactly what I was looking for! Mark was a very knowledgeable and engaging instructor. I appreciated the hands-on exercises that allowed me to put the methodology into practice with my course mates and learn from the experience. The course material is also top notch. I feel ready to take the exam and put what I've learnt into practice in my workplace.
Anu PVirtual
The simulations and exercises were extremely useful in the understanding of the concept. Mark made the course thoroughly enjoyable. Extremely pleased by the techniques used and the content of the course.
Dhaval SOttawa
Mark was very approachable, friendly, and knowledgable. He has done a great job in helping someone like me who doesn't belong to a corporate world learn so much about scrum in 2 days!
Mashiat FToronto
Thank you Mark! Up until last week I knew nothing about Scrum and now I know quite a lot. Took my test this morning -- just as you said, it was not that complicated and panicking was not warranted. Excited to apply the new skills in practice!
Anastasia KVirtual
Came in with a cynical view and attitude and left with nuggets of insight. That is quite an accomplishment for any instructor!
Mojtaba HOttawa
Very smart and knowledgeable about not only Scrum but also Agile practices. Didn't mince words and instilled confidence in us that we could make his advice work for us.
Simon LOttawa
Mark maintained an ongoing environment of engagement. One of the best classroom based courses I have participated in.
Grant BPrivate Client
Mark is the real s**t. He's lived through the pain points and knows where the bodies are buried.
Christian FMontreal
Very engaging instructor and scenarios.
Christine APrivate Client
Excellent course and facilitator instruction.
John BVancouver
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
Fantastic 2 days. Loved the incorporation of practical exercies. Lots of feedback and helps you understand how people think.
Tony KVancouver
Very good, very detailed.
John LMontreal
Exceptional presentation delivery that is clear, concise, and though-provoking, involving tremendous audience participation.
Norman EOttawa
Very knowledgeable in what he is teaching. Passion for scrum.
Mandi AEdmonton
Great course and material, I loved the theoretical information with was applied on day 2. Mark did a great job of relating everything to real work examples.
Michael FToronto
Good. Has lots of experience.
Jimmy AEdmonton
Knows course material well. Quick to answer all questions.
Michael BEdmonton
Terrific! Well thought out responses to questions. Great base of experience. Practical approach to teaching. 10/10
Edward LOttawa
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Really enjoyed Mark's presonal anecdotes and humour. Very clear that Mark is knowledgeable and I look forward to diving into the numerous references for "extra reading".
Naomi MOttawa
Strong instructor, great knowledge of the material. A very good pace.
Ken AKitchener-Waterloo
Awesome instructor, great course.
Kristie KPrivate Client
Mark did a fantastic job. [Private Client] was a unique challenge of a long history with hardened habits, as well as a very peculiar definition of Agile and SCRUM.
Imran APrivate Client
Very good and useful information. I like the format (no boring Powerpoint) and doing the meeting as a sprint was great.
Fred BPrivate Client
Really dynamic. A lot of information about the mindset and objectives versus the actual techniques.
Valerie ROttawa
Instructor was very passionate about subject and links theory to concrete examples.
Jean-Philippe BMontreal
Very thorough and engaging. Flexibility and self-organization of the course was great.
Brendan SPrivate Client
The instructor is well-versed in the material covered and was able to relate it to our issues without telling us how to do it. For a short course we covered a lot of ground, but I did not feel overwhelmed.
Wayne PPrivate Client
Loved the pace and interactions. Also loved that all questions are not answered, leaves room to think and apply to your particuler workspace.
Alain WMontreal
Mark is super knowledgable on the topic and presents it in a fun and educational atmosphere. Really enjoyed the team work and Mark's perspective on a lot of the information.
Shelly MToronto
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
A excellent and well-delivered course. Very informative!
Warren ROttawa
Mark did an excellent job instructing, keeping the team focused and engaged. I really enjoyed the two days.
Mike SKitchener-Waterloo
This course was a rapid-fire immersion into the world of scrum. As such, it provides a grounding for us to start on the journey to becoming a good scrummaster.
Steve HToronto
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
The instructor demonstrates solid knowledge on Agile and scrum fundamentals. The course is interesting and easy to follow.
Don LEdmonton
Very good. Great at illustrating his point.
Manny BOttawa
Lively, hands on, enlightening. Would recommend.
Allen NEdmonton
Really appreciated how he addressed our questions and gave feedback. Mark was very knowledgable on the subject matter.
Kyle AOttawa
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
Classes with Mark was so worthwhile! Mark has an amazing way of breaking things down so that they are understandable, and always keeping it light and fun. Overall, the course is well designed, and the topics were engaging and useful.
Mohamad AVirtual
Great instructor, light atmosphere, very knowledgeable and engaging. Thank You!
Edwine JVirtual
Very informative and interesting introduction to the concepts and principles of Agile development and Scrum.
Michael HVancouver
Mark was a very knowledgeable instructor and very passionate about the material. For a brand new subject area, I was very content and feeling comfortable in training (which usually is not the normal case). Whatever little pre-knowledge I had, this was a very great course. I took my own notes by hand and will strive the use the material as much as possible where I can. I did all of the pre-work and it definitely helped. Thank you for the training !
Brian BVirtual
Training style great. Open to discussions and various viewpoints. Helpful. Wants to make sure we all understand. Takes time to discuss further if required. Manages the agenda/time with group consensus/agreement.
Meredith SToronto
Passionate and knowledgeable!
Derek LVancouver
This course was great at examining how our team currently uses elements of scrum and refreshing that knowledge in order to improve our scrum practices.
Aaron SVirtual
Very engaging instructor and scenarios.
Christine APrivate Client
Excellent course and facilitator instruction.
John BVancouver
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
Fantastic 2 days. Loved the incorporation of practical exercies. Lots of feedback and helps you understand how people think.
Tony KVancouver
Very good, very detailed.
John LMontreal
Exceptional presentation delivery that is clear, concise, and though-provoking, involving tremendous audience participation.
Norman EOttawa
Very knowledgeable in what he is teaching. Passion for scrum.
Mandi AEdmonton
Great course and material, I loved the theoretical information with was applied on day 2. Mark did a great job of relating everything to real work examples.
Michael FToronto
I enjoyed Mark's teaching style. I like the personal stories and puns. I always like to bring humor in to my meeting or when I am teaching or mentoring, it evokes a positive emotion and people will retain the information better. A+++ Would like to attend other courses done by Mark.
Shanna FVirtual
Good. Has lots of experience.
Jimmy AEdmonton
Knows course material well. Quick to answer all questions.
Michael BEdmonton
Terrific! Well thought out responses to questions. Great base of experience. Practical approach to teaching. 10/10
Edward LOttawa
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Really enjoyed Mark's presonal anecdotes and humour. Very clear that Mark is knowledgeable and I look forward to diving into the numerous references for "extra reading".
Naomi MOttawa
Strong instructor, great knowledge of the material. A very good pace.
Ken AKitchener-Waterloo
Awesome instructor, great course.
Kristie KPrivate Client
Mark did a fantastic job. [Private Client] was a unique challenge of a long history with hardened habits, as well as a very peculiar definition of Agile and SCRUM.
Imran APrivate Client
Very good and useful information. I like the format (no boring Powerpoint) and doing the meeting as a sprint was great.
Fred BPrivate Client
Really dynamic. A lot of information about the mindset and objectives versus the actual techniques.
Valerie ROttawa
Instructor was very passionate about subject and links theory to concrete examples.
Jean-Philippe BMontreal
Very thorough and engaging. Flexibility and self-organization of the course was great.
Brendan SPrivate Client
Mark did a great job of purposefully making us all feel included and engaged with his class. He added great clarity to the budding scrum process that has taken over in my workplace. I have seen many versions and perspectives on scrum values that deviate and distort how scrum would work, but I am now confident I can facilitate with my projects and team, using a much clearer scrum.
Charlene FVirtual
This course was exactly what I was looking for! Mark was a very knowledgeable and engaging instructor. I appreciated the hands-on exercises that allowed me to put the methodology into practice with my course mates and learn from the experience. The course material is also top notch. I feel ready to take the exam and put what I've learnt into practice in my workplace.
Anu PVirtual
The simulations and exercises were extremely useful in the understanding of the concept. Mark made the course thoroughly enjoyable. Extremely pleased by the techniques used and the content of the course.
Dhaval SOttawa
The instructor is well-versed in the material covered and was able to relate it to our issues without telling us how to do it. For a short course we covered a lot of ground, but I did not feel overwhelmed.
Wayne PPrivate Client
Mark was very approachable, friendly, and knowledgable. He has done a great job in helping someone like me who doesn't belong to a corporate world learn so much about scrum in 2 days!
Mashiat FToronto
Thank you Mark! Up until last week I knew nothing about Scrum and now I know quite a lot. Took my test this morning -- just as you said, it was not that complicated and panicking was not warranted. Excited to apply the new skills in practice!
Anastasia KVirtual
Came in with a cynical view and attitude and left with nuggets of insight. That is quite an accomplishment for any instructor!
Mojtaba HOttawa
Loved the pace and interactions. Also loved that all questions are not answered, leaves room to think and apply to your particuler workspace.
Alain WMontreal
Mark is super knowledgable on the topic and presents it in a fun and educational atmosphere. Really enjoyed the team work and Mark's perspective on a lot of the information.
Shelly MToronto
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
A excellent and well-delivered course. Very informative!
Warren ROttawa
Mark did an excellent job instructing, keeping the team focused and engaged. I really enjoyed the two days.
Mike SKitchener-Waterloo
Very smart and knowledgeable about not only Scrum but also Agile practices. Didn't mince words and instilled confidence in us that we could make his advice work for us.
Simon LOttawa
This course was a rapid-fire immersion into the world of scrum. As such, it provides a grounding for us to start on the journey to becoming a good scrummaster.
Steve HToronto
Mark maintained an ongoing environment of engagement. One of the best classroom based courses I have participated in.
Grant BPrivate Client
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
The instructor demonstrates solid knowledge on Agile and scrum fundamentals. The course is interesting and easy to follow.
Don LEdmonton
Very good. Great at illustrating his point.
Manny BOttawa
Mark is the real s**t. He's lived through the pain points and knows where the bodies are buried.
Christian FMontreal
Lively, hands on, enlightening. Would recommend.
Allen NEdmonton
Really appreciated how he addressed our questions and gave feedback. Mark was very knowledgable on the subject matter.
Kyle AOttawa
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
Classes with Mark was so worthwhile! Mark has an amazing way of breaking things down so that they are understandable, and always keeping it light and fun. Overall, the course is well designed, and the topics were engaging and useful.
Mohamad AVirtual
Great instructor, light atmosphere, very knowledgeable and engaging. Thank You!
Edwine JVirtual
Very informative and interesting introduction to the concepts and principles of Agile development and Scrum.
Michael HVancouver
Mark was a very knowledgeable instructor and very passionate about the material. For a brand new subject area, I was very content and feeling comfortable in training (which usually is not the normal case). Whatever little pre-knowledge I had, this was a very great course. I took my own notes by hand and will strive the use the material as much as possible where I can. I did all of the pre-work and it definitely helped. Thank you for the training !
Brian BVirtual
Training style great. Open to discussions and various viewpoints. Helpful. Wants to make sure we all understand. Takes time to discuss further if required. Manages the agenda/time with group consensus/agreement.
Meredith SToronto
Passionate and knowledgeable!
Derek LVancouver
This course was great at examining how our team currently uses elements of scrum and refreshing that knowledge in order to improve our scrum practices.
Aaron SVirtual
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There is a massive gap between claiming AI will boost productivity and actually fixing bottlenecks. Lessons from Canada's healthcare system and Humber River Hospital.
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Scrum Events and Artifacts8 min read
How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
Product Backlog refinement isn't about writing User Stories, it's about having conversations. Learn to fix some of the most common problems with the Refinement process.
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.