Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Good course and instructor was great. I didn't fall asleep once.
Samsong CEdmonton
Mark was an excellent instructor and facilitator for the certified product owner course. The content was engaging, not just a typical PowerPoint presentation. Active learning was encouraged through the use of breakout sessions where the course material was practiced; this allowed for better understanding and encouraged practical questions. I would recommend the course to anybody that wants to improve their product ownership skills and has the means to attend.
Mark FVirtual
Excellent, expert, engaging, humourous, I would strongly recommend any course offered by Mark!
Tod MVancouver
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
Mark is an awesome instructor and has great patience dealing with attendees virtually. His knowledge is spot on and he tries to answer all the questions given the time constraint.
Harjot DVirtual
Mark made the class enjoyable. I was initially dreading a 3 day course. After the first day I knew that I could live through the course.
Dickie BPrivate Client
Great energy. Interesting course material.
Julie CToronto
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
Well presented material, excellent real world examples of applying scrum framework.
Brian BOttawa
Mark is a great instructor. Wih hands on exercises and his deep knowledge of scrum I was able to grab the most of it in 2 days.
Shazad KMontreal
Amazing instructor, very clear and breaks our pre-conceived understandings.
Jean-Francois BMontreal
Excellent course and facilitator instruction.
John BVancouver
Mark is amazing. He is a knowledgeable instructor about scrum and I would like to attend another course with him. He taught me the basic and theories of scrum. Now i will need to integrate it with the work place. I enjoyed this course as it provided me with the concept of scrum to bring forward to my team at work.
Justin CVirtual
The instructor had an excellent breadth and depth of knowledge. Liberally sprinkled with relevent ancedotes to provide substance and humor.
Myles GPrivate Client
Fantastic instructor and couse. I learned so much, thank you!
Jeremy CKitchener-Waterloo
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
I found Mark to be engaging, informative and entertaining. His answers to class questions were well thought out, practical and helpful. He did a very good job handling the various personalities and keeping things on track.
Brad GVirtual
5 Stars
Yui HEdmonton
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
Mark Levison is a good coach, very knowledgeable and not boring.
Pradeep CPrivate Client
Great seminar, very helpful and Mark showed us in real time examples the application of Scrum.
Pierre EMontreal
Kept audience engaged, and kept course relevant to entire group. Brought Scrum into how the course was taught! (Neat!)
Steve BOttawa
Calm, knowledgeable, and open to questions. Great.
Brandon GVirtual
Mark was an excellent teacher; explained all concepts very well.
Jackie COttawa
Very knowledgeable in what he is teaching. Passion for scrum.
Mandi AEdmonton
Mark was great at teaching the class. He really knows the course and it is obvious Scrum is second nature to him. Real life experience (in class exercises) are key to learning Scrum.
Cara CToronto
Very knowledgeable, led the session very well.
Bob BPrivate Client
The course was well led, I found it very useful. Allowing the conversations to go on was nice as a lot of the issues were issues I was experiencing as well. I found Mark to be pleasant and extremely knowledgeable.
Jeff FVirtual
Mark is an awesome instructor who does an excellent job of describing Scrum. Brilliant course!
Tom BEdmonton
Thoroughly knowledgeable about subject.
Enwei CVancouver
Made me THINK!!! Provided Framework
Mike CPrivate Client
Mark is engaging, very knowledgeable and morphs to the class knowledge. His sense of humor is also appreciated.
Malisha CToronto
Tons of material to get through, Mark did well with the contextual questions from our organization.
Brendan BPrivate Client
Thank you Mark, I have lots of ideas to bring back to the team. I appreciated your energy and sense of humor.
David COttawa
Course was informative and entertaining. There was good participant involvement and useful examples.
George COttawa
Excellent course, gained a lot of context on SCRUM best practices beyond the context of how [Private Client] currently operates.
Hamza EPrivate Client
I had a great time and I highly appreciated the experience demonstrated by the instructor.
Frederick LMontreal
Mark is extremely knowledgeable and passionate about the subject matter and topics adjacent to it. His attitude encourages engagement in the material.
Jamie CVirtual
Mark taught the course in-depth; I gained a lot of knowledge on facilitating a scrum team in achieving its goals. Thanks a lot for such an amazing presentation format.
Be-Done IVirtual
This instructor was absolutely brilliant. He was very clear and knowlegable in all the areas. He was also very honest in his opinions.
Jonathan EOttawa
Overall very well structured course. It helped me see the benefits of Scrum and learned how to apply it.
Nazir EOttawa
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Mark was great! I found this style easy to follow and I feel prepared.
Melanie KToronto
Very good. Great at illustrating his point.
Manny BOttawa
Mark is a very entertaining instructor. I feel I learned a great deal more than I could through reading/self study.
Michael HToronto
Hands on experience in the subject helps to communicate most of the inportant message throughout the course.
Wael FToronto
Interesting personality and presentation style. Instructor's views align well with my own -> don't continue doing 'insane' things
Brad LEdmonton
Mark is fun and engaging and has a great way of importing information in a memorable way.
Brittany LOttawa
Excellent! Packed in a lot in the limited time without making it overwhelmning.
Ayan KMontreal
Very knowledgeable and very fun and interesting way to deliver the content.
Eric SToronto
Excellent, expert, engaging, humourous, I would strongly recommend any course offered by Mark!
Tod MVancouver
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
Mark is an awesome instructor and has great patience dealing with attendees virtually. His knowledge is spot on and he tries to answer all the questions given the time constraint.
Harjot DVirtual
Mark made the class enjoyable. I was initially dreading a 3 day course. After the first day I knew that I could live through the course.
Dickie BPrivate Client
Great energy. Interesting course material.
Julie CToronto
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
Well presented material, excellent real world examples of applying scrum framework.
Brian BOttawa
Mark is a great instructor. Wih hands on exercises and his deep knowledge of scrum I was able to grab the most of it in 2 days.
Shazad KMontreal
Good course and instructor was great. I didn't fall asleep once.
Samsong CEdmonton
Amazing instructor, very clear and breaks our pre-conceived understandings.
Jean-Francois BMontreal
Excellent course and facilitator instruction.
John BVancouver
Mark is amazing. He is a knowledgeable instructor about scrum and I would like to attend another course with him. He taught me the basic and theories of scrum. Now i will need to integrate it with the work place. I enjoyed this course as it provided me with the concept of scrum to bring forward to my team at work.
Justin CVirtual
The instructor had an excellent breadth and depth of knowledge. Liberally sprinkled with relevent ancedotes to provide substance and humor.
Myles GPrivate Client
Fantastic instructor and couse. I learned so much, thank you!
Jeremy CKitchener-Waterloo
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
I found Mark to be engaging, informative and entertaining. His answers to class questions were well thought out, practical and helpful. He did a very good job handling the various personalities and keeping things on track.
Brad GVirtual
5 Stars
Yui HEdmonton
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
Mark Levison is a good coach, very knowledgeable and not boring.
Pradeep CPrivate Client
Great seminar, very helpful and Mark showed us in real time examples the application of Scrum.
Pierre EMontreal
Kept audience engaged, and kept course relevant to entire group. Brought Scrum into how the course was taught! (Neat!)
Steve BOttawa
Calm, knowledgeable, and open to questions. Great.
Brandon GVirtual
Mark was an excellent teacher; explained all concepts very well.
Jackie COttawa
Very knowledgeable in what he is teaching. Passion for scrum.
Mandi AEdmonton
Mark was great at teaching the class. He really knows the course and it is obvious Scrum is second nature to him. Real life experience (in class exercises) are key to learning Scrum.
Cara CToronto
Very knowledgeable, led the session very well.
Bob BPrivate Client
The course was well led, I found it very useful. Allowing the conversations to go on was nice as a lot of the issues were issues I was experiencing as well. I found Mark to be pleasant and extremely knowledgeable.
Jeff FVirtual
Mark is an awesome instructor who does an excellent job of describing Scrum. Brilliant course!
Tom BEdmonton
Thoroughly knowledgeable about subject.
Enwei CVancouver
Made me THINK!!! Provided Framework
Mike CPrivate Client
Mark is engaging, very knowledgeable and morphs to the class knowledge. His sense of humor is also appreciated.
Malisha CToronto
Tons of material to get through, Mark did well with the contextual questions from our organization.
Brendan BPrivate Client
Thank you Mark, I have lots of ideas to bring back to the team. I appreciated your energy and sense of humor.
David COttawa
Course was informative and entertaining. There was good participant involvement and useful examples.
George COttawa
Excellent course, gained a lot of context on SCRUM best practices beyond the context of how [Private Client] currently operates.
Hamza EPrivate Client
I had a great time and I highly appreciated the experience demonstrated by the instructor.
Frederick LMontreal
Mark is extremely knowledgeable and passionate about the subject matter and topics adjacent to it. His attitude encourages engagement in the material.
Jamie CVirtual
Mark taught the course in-depth; I gained a lot of knowledge on facilitating a scrum team in achieving its goals. Thanks a lot for such an amazing presentation format.
Be-Done IVirtual
This instructor was absolutely brilliant. He was very clear and knowlegable in all the areas. He was also very honest in his opinions.
Jonathan EOttawa
Overall very well structured course. It helped me see the benefits of Scrum and learned how to apply it.
Nazir EOttawa
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Mark was great! I found this style easy to follow and I feel prepared.
Melanie KToronto
Very good. Great at illustrating his point.
Manny BOttawa
Mark is a very entertaining instructor. I feel I learned a great deal more than I could through reading/self study.
Michael HToronto
Hands on experience in the subject helps to communicate most of the inportant message throughout the course.
Wael FToronto
Interesting personality and presentation style. Instructor's views align well with my own -> don't continue doing 'insane' things
Brad LEdmonton
Mark is fun and engaging and has a great way of importing information in a memorable way.
Brittany LOttawa
Mark was an excellent instructor and facilitator for the certified product owner course. The content was engaging, not just a typical PowerPoint presentation. Active learning was encouraged through the use of breakout sessions where the course material was practiced; this allowed for better understanding and encouraged practical questions. I would recommend the course to anybody that wants to improve their product ownership skills and has the means to attend.
Mark FVirtual
Excellent! Packed in a lot in the limited time without making it overwhelmning.
Ayan KMontreal
Very knowledgeable and very fun and interesting way to deliver the content.
Eric SToronto
Confused? Burnt Out? Disillusioned?
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Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
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Artificial Intelligence7 min read
Canada's AI Strategy Mistakes Adoption for Productivity
There is a massive gap between claiming AI will boost productivity and actually fixing bottlenecks. Lessons from Canada's healthcare system and Humber River Hospital.
Read full article
Scrum Events and Artifacts8 min read
How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
Product Backlog refinement isn't about writing User Stories, it's about having conversations. Learn to fix some of the most common problems with the Refinement process.
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.