Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
Mark is an amazing instructor-- knowledgeable, professional, but also humorous and fun. This is not one of those cookie-cutter courses, because Mark tailors the discussions to the needs of his students. It is suitable for someone new to Scrum, but also others with Scrum experience who would like to get more in-depth.
Sandy LVirtual
This course has challenged me to take little steps within my tasks to be an effective team player. I also feel that the little tips and techniques will help me produce better quality in my projects. Enjoyed the use of SCRUM to conduct the training seminar and the group exercises or techniques presented because I felt engaged and they foster group participation.
Sally CVancouver
Best. Training. Ever.
Martin DMontreal
Insanely terrific. I have been bored silly at some Agile training classes. This was 100% interesting… okay, 98%. Very clear, Exceptional memory! I get it now - the value of a *real* pro scrum master.
Simon CVancouver
Mark is exceptionally knowledgeable and offered many useful tibits I can better my organization with.
James ROttawa
I really appreciated the experience as a whole. Great valuable content. Super trainer. Experienced and flexible.
Marie MOttawa
Very informative. Well presented. Good tempo.
Robert MOttawa
Very enthusiastic and diplomatic. Very knowledgeable. Course was enjoyable.
Chris MKitchener-Waterloo
Mark was excellent and lots of knowledge and passion about Scrum. His anecdotal stories were entertaining and informational.
Kevin MPrivate Client
Mark is an excellent instructor who is passionate about the subject and the people involved.
Lou MOttawa
Was very fun and good flow, not by the book provided but with sharing real-life examples and his previous experience. Very appreciated!
Kevin LToronto
Excellent, great management of large group, Excellent information
Susan LPrivate Client
Mark Levison was very effective in delivering the material for the class. He kept it interesting and interactive even though this was an online course.
Marie LVirtual
Brilliant approach to coaching.
Serguei LToronto
The course was highly insightful. I feel more prepared to take on a Product Owner role. The instructor delivered it in a very easy to understand, digestable way. Making it fun and interactive and educational.
Mhairy MToronto
Interesting and original and knowledgeable.
Liliana MOttawa
Very concise, clear material. Lots of experience went into the material and live explanation.
Justin LKitchener-Waterloo
Mark was the best instructor that I have learned from. His style of delivery is very crisp and enjoyable. Loved every minute of it.
Rajiv MToronto
Excellent course! Was able to relate to everything covered. Scrum should be used every day.
Mark MEdmonton
I thoroughly enjoyed Mark's presentation style and communication.
Joshua RVirtual
Great course, absurdly knowledgeable instructor. Does pushups.
Igor TToronto
Mark was great explaining the concepts of Scrum. Practical solutions with testing and QA Implementation.
Ramya RKitchener-Waterloo
Instructor was very entertaining and knowledgeable. I believe the course was well aligned to the scrum methodology. Very clever.
Ravi SEdmonton
Energetic. Applied scrum in practice by helping lead us to answers in many modules.
Laura LVancouver
Really appreciate the efforts and ernest delivery.
Shauna REdmonton
Mark was great! Very knowledgable and engaging. I learned a lot more that I thought I would. The exercises were fun and applicable.
Jessica RToronto
Mark was exteremly knowledgeable and enganging facilitor and I would not hesitate to recommend him to anyone looking to bbuild their agile. Thanks for the excellent course!
Mike WPrivate Client
The instructor is very knowledgeable in the subject and kept us motivated and alert during the course. The course itself covers lots of material which is necessary for someone who wants to become a successful scrum master.
Elena RVirtual
Lots of information. Agenda was covered in full. Role play very effective. If you can apply the Scrum, it is a very good course to attend.
Mitch RToronto
Concepts I learned in this course are more sticky because they were demonstrated through exercise and not just explained.
Joseph MOttawa
Excellent communicator and educator who encourages students to think through questions. Thorough course material to get student "Ready to Rock"
Sue LToronto
Patient and helpful in answering questions throughout the course. Appreciate the resources shared i.e. book recommendations to further learning outside of the course. I liked how Mark encouraged small gains instead of trying to implement an overnight solution
Katherine SVirtual
Great course. Mark clearly knows his stuff!
Marc LOttawa
Mark kept the room alive and was more than informative.
Morgan SPrivate Client
Awesome and quirky.
Mamuna SToronto
Mark was very patient with questions from the group and excellent at making us think.
Chris TToronto
I found Mark to be engaged, upbeat, and very knowledgeable.
Peter LPrivate Client
Great instructor. Good pace at class.
Denis TOttawa
Experienced person. I like the overview and compassion.
Michal RKitchener-Waterloo
Mark was a great instructor, really made the content easily understandable and great at answering questions.
Melanie MVirtual
Excellent work, I have a lot of ideas and appreciate the way they were introduced.
John MEdmonton
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Mark was very knowledgeable; I really appreciated the examples that he shared with the group. Thank you!
Suzanne AVirtual
Mark was knowledgable and provided us with a good base to start with.
Maria Noah MPrivate Client
Mark was very informative and very patient. Had a great communication style for managing and gently pushing 11 professionals through a very full 2-days of Zoom.
His practical experience on how and when to use tools and methods was extremely valuable and not simply an academic lecture.
Dan TVirtual
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
Honestly, the course was way better than expected and worked virtually. I was really nervous about how this would work. Enjoyed the course. It could almost be another 1/2 day in length. The instructor is very knowledgeable. I was a bit worried about the 'virtual' format, but it was so well designed that it worked so well. Kudos! The prep work is important to do - glad it's a requirement.
Dwight MVirtual
Mark was great! Although the online learning environment can be tricky, I found Mark has the ability to keep a class engaged. Whether you're introverted or extroverted, this course is for you.
Curtis HVirtual
Awesome material delivery.
Geetha KToronto
Mark is exceptionally knowledgeable and offered many useful tibits I can better my organization with.
James ROttawa
I really appreciated the experience as a whole. Great valuable content. Super trainer. Experienced and flexible.
Marie MOttawa
Very informative. Well presented. Good tempo.
Robert MOttawa
Very enthusiastic and diplomatic. Very knowledgeable. Course was enjoyable.
Chris MKitchener-Waterloo
Mark was excellent and lots of knowledge and passion about Scrum. His anecdotal stories were entertaining and informational.
Kevin MPrivate Client
Mark is an excellent instructor who is passionate about the subject and the people involved.
Lou MOttawa
Was very fun and good flow, not by the book provided but with sharing real-life examples and his previous experience. Very appreciated!
Kevin LToronto
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
Mark is an amazing instructor-- knowledgeable, professional, but also humorous and fun. This is not one of those cookie-cutter courses, because Mark tailors the discussions to the needs of his students. It is suitable for someone new to Scrum, but also others with Scrum experience who would like to get more in-depth.
Sandy LVirtual
Excellent, great management of large group, Excellent information
Susan LPrivate Client
Mark Levison was very effective in delivering the material for the class. He kept it interesting and interactive even though this was an online course.
Marie LVirtual
Brilliant approach to coaching.
Serguei LToronto
The course was highly insightful. I feel more prepared to take on a Product Owner role. The instructor delivered it in a very easy to understand, digestable way. Making it fun and interactive and educational.
Mhairy MToronto
Interesting and original and knowledgeable.
Liliana MOttawa
Very concise, clear material. Lots of experience went into the material and live explanation.
Justin LKitchener-Waterloo
Mark was the best instructor that I have learned from. His style of delivery is very crisp and enjoyable. Loved every minute of it.
Rajiv MToronto
Excellent course! Was able to relate to everything covered. Scrum should be used every day.
Mark MEdmonton
I thoroughly enjoyed Mark's presentation style and communication.
Joshua RVirtual
Great course, absurdly knowledgeable instructor. Does pushups.
Igor TToronto
Mark was great explaining the concepts of Scrum. Practical solutions with testing and QA Implementation.
Ramya RKitchener-Waterloo
Instructor was very entertaining and knowledgeable. I believe the course was well aligned to the scrum methodology. Very clever.
Ravi SEdmonton
Energetic. Applied scrum in practice by helping lead us to answers in many modules.
Laura LVancouver
Really appreciate the efforts and ernest delivery.
Shauna REdmonton
Mark was great! Very knowledgable and engaging. I learned a lot more that I thought I would. The exercises were fun and applicable.
Jessica RToronto
Mark was exteremly knowledgeable and enganging facilitor and I would not hesitate to recommend him to anyone looking to bbuild their agile. Thanks for the excellent course!
Mike WPrivate Client
The instructor is very knowledgeable in the subject and kept us motivated and alert during the course. The course itself covers lots of material which is necessary for someone who wants to become a successful scrum master.
Elena RVirtual
Lots of information. Agenda was covered in full. Role play very effective. If you can apply the Scrum, it is a very good course to attend.
Mitch RToronto
Concepts I learned in this course are more sticky because they were demonstrated through exercise and not just explained.
Joseph MOttawa
Excellent communicator and educator who encourages students to think through questions. Thorough course material to get student "Ready to Rock"
Sue LToronto
Patient and helpful in answering questions throughout the course. Appreciate the resources shared i.e. book recommendations to further learning outside of the course. I liked how Mark encouraged small gains instead of trying to implement an overnight solution
Katherine SVirtual
Great course. Mark clearly knows his stuff!
Marc LOttawa
Mark kept the room alive and was more than informative.
Morgan SPrivate Client
Awesome and quirky.
Mamuna SToronto
Mark was very patient with questions from the group and excellent at making us think.
Chris TToronto
I found Mark to be engaged, upbeat, and very knowledgeable.
Peter LPrivate Client
Great instructor. Good pace at class.
Denis TOttawa
Experienced person. I like the overview and compassion.
Michal RKitchener-Waterloo
This course has challenged me to take little steps within my tasks to be an effective team player. I also feel that the little tips and techniques will help me produce better quality in my projects. Enjoyed the use of SCRUM to conduct the training seminar and the group exercises or techniques presented because I felt engaged and they foster group participation.
Sally CVancouver
Best. Training. Ever.
Martin DMontreal
Mark was a great instructor, really made the content easily understandable and great at answering questions.
Melanie MVirtual
Excellent work, I have a lot of ideas and appreciate the way they were introduced.
John MEdmonton
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Mark was very knowledgeable; I really appreciated the examples that he shared with the group. Thank you!
Suzanne AVirtual
Insanely terrific. I have been bored silly at some Agile training classes. This was 100% interesting… okay, 98%. Very clear, Exceptional memory! I get it now - the value of a *real* pro scrum master.
Simon CVancouver
Mark was knowledgable and provided us with a good base to start with.
Maria Noah MPrivate Client
Mark was very informative and very patient. Had a great communication style for managing and gently pushing 11 professionals through a very full 2-days of Zoom.
His practical experience on how and when to use tools and methods was extremely valuable and not simply an academic lecture.
Dan TVirtual
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
Honestly, the course was way better than expected and worked virtually. I was really nervous about how this would work. Enjoyed the course. It could almost be another 1/2 day in length. The instructor is very knowledgeable. I was a bit worried about the 'virtual' format, but it was so well designed that it worked so well. Kudos! The prep work is important to do - glad it's a requirement.
Dwight MVirtual
Mark was great! Although the online learning environment can be tricky, I found Mark has the ability to keep a class engaged. Whether you're introverted or extroverted, this course is for you.
Curtis HVirtual
Awesome material delivery.
Geetha KToronto
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.