Artificial Intelligence - 9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark did a great job of purposefully making us all feel included and engaged with his class. He added great clarity to the budding scrum process that has taken over in my workplace. I have seen many versions and perspectives on scrum values that deviate and distort how scrum would work, but I am now confident I can facilitate with my projects and team, using a much clearer scrum.
Charlene FVirtual
Great to get this training from the subject matter expert.
Nisha AToronto
I wanted to take the time to leave this review after seeing how my new Scrum knowledge has impacted my work. Now, I can confidently say that the training not only gave me a deeper understanding of Agile and Scrum but also boosted my confidence, motivation, and drive. I apply my new skills every single day, and they have made a significant difference in how I support my teams.
Mark, thank you for contributing to my growth—I’m so glad I took this step. Your training was engaging, insightful, and truly life-changing for anyone passionate about Scrum and Agile. I highly recommend this certification to anyone looking to elevate their skills and make a real impact in their teams!
Anastasia FVirtual
The CSM course rocks! If you want to immediately jump into the action and improve as you go, this is it. You'll start off as a group of strangers, and find out how quickly you can build a high-performance team. And, if you separately want to read every comprehensive detail there is to know about scrum, Mark will share that with you too.
Nicole BVirtual
Mark's session was a great combination of theory, practical exercises and real life stories that kept this learner engaged and involved. Time spent was definitely worthwhile. Thanks!
Justin LVirtual
Very smart and knowledgeable about not only Scrum but also Agile practices. Didn't mince words and instilled confidence in us that we could make his advice work for us.
Simon LOttawa
Amazing experience. Mark is a great inspirational mentor. Teaches me how to approach problems and think out of the box.
Ben HKitchener-Waterloo
Great job, Mark. Great overall devliery. Kept the content interesting.
Parv SToronto
Excellent!! Thoughtful, well presented and very enthusiastic. Lots of great information packed into a concise program.
Rolland CKitchener-Waterloo
Really appreciated how he addressed our questions and gave feedback. Mark was very knowledgable on the subject matter.
Kyle AOttawa
The instructor is clearly knowledgeable about scrum and other approaches. The course demonstrates the basics of scrum very well.
Matthew BToronto
Mark was amazing and held my attention throughout both days. Very relatable scenarios in real world.
Jerry HKitchener-Waterloo
Great course! Very down to earth and humourous instructor. Would recommend to others!
Steve BKitchener-Waterloo
Awesome, good humour and very knowledgeable about side elements and how they come into play.
Daniel LOttawa
I had the best two days of practical training on Agile. Instructor has logical answers to my questions.
Angie EEdmonton
Very patient. Really liked the group activity where we had to work in Sprints on user stories.
Anita AVirtual
Lots of good information and exercises for a two day course. Instructor was clear and engaging in presenting concepts.
Marvin EPrivate Client
Instructor was very knowledgeable and expressed his thoughts honestly and concisely. Course was very informative.
Lorne APrivate Client
Mark did a fantastic job. [Private Client] was a unique challenge of a long history with hardened habits, as well as a very peculiar definition of Agile and SCRUM.
Imran APrivate Client
True value demonstrated outside of the software development world.
Theresa BToronto
Great session overall. Appreciate your openness and honesty.
Lisa FToronto
Very Experienced, Shared Experiences, Class Participation was done very well.
Gary FPrivate Client
Mark was an excellent instructor and I learned a lot in this workshop considering it was only 2 days. I would recommend it to my friends and colleagues.
Mohamed EVirtual
Mark was very good. I appreciated that he was able to provide good examples and explain concepts clearly.
Valerie EVancouver
Exceptional presentation delivery that is clear, concise, and though-provoking, involving tremendous audience participation.
Norman EOttawa
Very engaging way of learning how to be a Product Owner, just like Scrum should be.
Teeba APrivate Client
Mark was great !! Very thorough - his passion for what he does came through. I appreciated his organization and engagement with the team. He was awesome.
Rene EVirtual
The ScrumMaster training as facilitated by Mark Levison was an invaluable experience in my both by personal and professional growth. Mark's instruction kept me engaged and entertained with materials for the duration of the 2 day seminar. I will highly recommend this course to anyone interested in exploring Agile within their places of work.
Mike EVirtual
This instructor was absolutely brilliant. He was very clear and knowlegable in all the areas. He was also very honest in his opinions.
Jonathan EOttawa
Mark is great and the course is very valuable. I really appricate your time and patience. We covered a lot of mtaterial which is great.
William DOttawa
Mark was really engaging and very knowledgeable.
Samantha BPrivate Client
Overall very well structured course. It helped me see the benefits of Scrum and learned how to apply it.
Nazir EOttawa
Great seminar, very helpful and Mark showed us in real time examples the application of Scrum.
Pierre EMontreal
Lots of information and data for a great walk through about the agile methodology.
Pierre-Michel AMontreal
Awesome and objective! Careful not to influence how we work by answering other students.
Shawn MMontreal
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
Very good and useful information. I like the format (no boring Powerpoint) and doing the meeting as a sprint was great.
Fred BPrivate Client
Mark and the course were able to give me a lot of different perspectives on how scrum can be applied. Mark is very knowledgable and has tech background [which] helped myself as we knew the sector better.
Nicholas LOttawa
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
Mark thanks for sharing your knowledge. I truly enjoyed your course. You have a great teaching ability.
Anaya MOttawa
Was very fun and good flow, not by the book provided but with sharing real-life examples and his previous experience. Very appreciated!
Kevin LToronto
Excellent, great management of large group, Excellent information
Susan LPrivate Client
Enjoyed the course. (Mark) made it interesting/fun. Content presented in digestible format.
Brett MPrivate Client
The course was structured in a way that allowed us to cover a lot of information in a manner that kept things interesting and allowed space to explore topics where the group was more interested.
Gino FOttawa
This training is beneficial, now it is clear to me what sprint goals, sprint reviews and all the other terms mean and how they can be used to inform, interact and engage team members, and how to help teams become more effective and high performing. I appreciate your speech and examples you provided in class, it helps me better understand the topics. Overall, this is a great and positive training. Thanks Mark!
Alice CVirtual
This is the first course that I have taken virtually, and I enjoyed it very much. Thanks to Mark!
Jennifer HVirtual
I thought the instructor and course was excelelnt and very enlightening.
Aengus MEdmonton
Instructor was very clear.
May Lynn LEdmonton
Mark was fantastic. Possibly the best, most prepared instructor I've seen. He was awesome.
Colin MToronto
It is very well organized and timed. The teacher has a really deep, hands-on knowledge about the subject.
Alberto MPrivate Client
Great job, Mark. Great overall devliery. Kept the content interesting.
Parv SToronto
Excellent!! Thoughtful, well presented and very enthusiastic. Lots of great information packed into a concise program.
Rolland CKitchener-Waterloo
Really appreciated how he addressed our questions and gave feedback. Mark was very knowledgable on the subject matter.
Kyle AOttawa
The instructor is clearly knowledgeable about scrum and other approaches. The course demonstrates the basics of scrum very well.
Matthew BToronto
Mark was amazing and held my attention throughout both days. Very relatable scenarios in real world.
Jerry HKitchener-Waterloo
Great course! Very down to earth and humourous instructor. Would recommend to others!
Steve BKitchener-Waterloo
Awesome, good humour and very knowledgeable about side elements and how they come into play.
Daniel LOttawa
I had the best two days of practical training on Agile. Instructor has logical answers to my questions.
Angie EEdmonton
Very patient. Really liked the group activity where we had to work in Sprints on user stories.
Anita AVirtual
Lots of good information and exercises for a two day course. Instructor was clear and engaging in presenting concepts.
Marvin EPrivate Client
Instructor was very knowledgeable and expressed his thoughts honestly and concisely. Course was very informative.
Lorne APrivate Client
Mark did a great job of purposefully making us all feel included and engaged with his class. He added great clarity to the budding scrum process that has taken over in my workplace. I have seen many versions and perspectives on scrum values that deviate and distort how scrum would work, but I am now confident I can facilitate with my projects and team, using a much clearer scrum.
Charlene FVirtual
Mark did a fantastic job. [Private Client] was a unique challenge of a long history with hardened habits, as well as a very peculiar definition of Agile and SCRUM.
Imran APrivate Client
Great to get this training from the subject matter expert.
Nisha AToronto
True value demonstrated outside of the software development world.
Theresa BToronto
Great session overall. Appreciate your openness and honesty.
Lisa FToronto
Very Experienced, Shared Experiences, Class Participation was done very well.
Gary FPrivate Client
Mark was an excellent instructor and I learned a lot in this workshop considering it was only 2 days. I would recommend it to my friends and colleagues.
Mohamed EVirtual
Mark was very good. I appreciated that he was able to provide good examples and explain concepts clearly.
Valerie EVancouver
Exceptional presentation delivery that is clear, concise, and though-provoking, involving tremendous audience participation.
Norman EOttawa
Very engaging way of learning how to be a Product Owner, just like Scrum should be.
Teeba APrivate Client
Mark was great !! Very thorough - his passion for what he does came through. I appreciated his organization and engagement with the team. He was awesome.
Rene EVirtual
The ScrumMaster training as facilitated by Mark Levison was an invaluable experience in my both by personal and professional growth. Mark's instruction kept me engaged and entertained with materials for the duration of the 2 day seminar. I will highly recommend this course to anyone interested in exploring Agile within their places of work.
Mike EVirtual
This instructor was absolutely brilliant. He was very clear and knowlegable in all the areas. He was also very honest in his opinions.
Jonathan EOttawa
Mark is great and the course is very valuable. I really appricate your time and patience. We covered a lot of mtaterial which is great.
William DOttawa
Mark was really engaging and very knowledgeable.
Samantha BPrivate Client
Overall very well structured course. It helped me see the benefits of Scrum and learned how to apply it.
Nazir EOttawa
I wanted to take the time to leave this review after seeing how my new Scrum knowledge has impacted my work. Now, I can confidently say that the training not only gave me a deeper understanding of Agile and Scrum but also boosted my confidence, motivation, and drive. I apply my new skills every single day, and they have made a significant difference in how I support my teams.
Mark, thank you for contributing to my growth—I’m so glad I took this step. Your training was engaging, insightful, and truly life-changing for anyone passionate about Scrum and Agile. I highly recommend this certification to anyone looking to elevate their skills and make a real impact in their teams!
Anastasia FVirtual
Great seminar, very helpful and Mark showed us in real time examples the application of Scrum.
Pierre EMontreal
Lots of information and data for a great walk through about the agile methodology.
Pierre-Michel AMontreal
Awesome and objective! Careful not to influence how we work by answering other students.
Shawn MMontreal
The CSM course rocks! If you want to immediately jump into the action and improve as you go, this is it. You'll start off as a group of strangers, and find out how quickly you can build a high-performance team. And, if you separately want to read every comprehensive detail there is to know about scrum, Mark will share that with you too.
Nicole BVirtual
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
Very good and useful information. I like the format (no boring Powerpoint) and doing the meeting as a sprint was great.
Fred BPrivate Client
Mark's session was a great combination of theory, practical exercises and real life stories that kept this learner engaged and involved. Time spent was definitely worthwhile. Thanks!
Justin LVirtual
Mark and the course were able to give me a lot of different perspectives on how scrum can be applied. Mark is very knowledgable and has tech background [which] helped myself as we knew the sector better.
Nicholas LOttawa
Very smart and knowledgeable about not only Scrum but also Agile practices. Didn't mince words and instilled confidence in us that we could make his advice work for us.
Simon LOttawa
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
Mark thanks for sharing your knowledge. I truly enjoyed your course. You have a great teaching ability.
Anaya MOttawa
Was very fun and good flow, not by the book provided but with sharing real-life examples and his previous experience. Very appreciated!
Kevin LToronto
Excellent, great management of large group, Excellent information
Susan LPrivate Client
Enjoyed the course. (Mark) made it interesting/fun. Content presented in digestible format.
Brett MPrivate Client
The course was structured in a way that allowed us to cover a lot of information in a manner that kept things interesting and allowed space to explore topics where the group was more interested.
Gino FOttawa
This training is beneficial, now it is clear to me what sprint goals, sprint reviews and all the other terms mean and how they can be used to inform, interact and engage team members, and how to help teams become more effective and high performing. I appreciate your speech and examples you provided in class, it helps me better understand the topics. Overall, this is a great and positive training. Thanks Mark!
Alice CVirtual
This is the first course that I have taken virtually, and I enjoyed it very much. Thanks to Mark!
Jennifer HVirtual
Amazing experience. Mark is a great inspirational mentor. Teaches me how to approach problems and think out of the box.
Ben HKitchener-Waterloo
I thought the instructor and course was excelelnt and very enlightening.
Aengus MEdmonton
Instructor was very clear.
May Lynn LEdmonton
Mark was fantastic. Possibly the best, most prepared instructor I've seen. He was awesome.
Colin MToronto
It is very well organized and timed. The teacher has a really deep, hands-on knowledge about the subject.
Alberto MPrivate Client
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.