GOAT 2.0: Navigating Radical Uncertainty Together
Big picture planning looks like throwing darts right now. Spend a day with people working through Radical Uncertainty together. Ottawa, Nov 26
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark did a great job. He is well versed and brilliant. I very much enjoyed him as an instructor. The course was very helpful and I learned a great deal - I will go back ready to make changes to how we are currently operating to add value.
Shana ROttawa
I thoroughly enjoyed the course. While the two days were intensive and tiring, I learned a lot about scrum and becoming scrum master. Mark was a great instructor in that he was very knowledgeable and experienced in the subject. He set up a great environment where everyone can be engaged and have their questions answered. I'm really glad I took the course and I hope to continue learning more about Scrum, which now has become even more fascinating to me.
Maria SVirtual
Overall, this was a well curated and delivered course. The instructor is SME on the subject of Scrum with lots of hands-on experiences. This helps to drive the points home to the trainees. Bravo Mark for the excellent job done.
Adefemi DVirtual
I liked him. I did Scrum Master certification with him a long time ago and, when my colleague and I thought about doing PO training, I suggested we searched to see if he was still active. We feel his experience when he talks.
Christian DVirtual
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
Experienced person. I like the overview and compassion.
Michal RKitchener-Waterloo
Instructor has in-depth knowledge of subject. Always agreeable. Answers questions readily and with example.
Sylvie TMontreal
Mark appears to be knowledgeable and highly experienced in Scrum and did a great job in creating more clarity for the group on complex concepts.
Ryan RVirtual
Awesome. I got more than enough info to get me started and max team productivity.
Joel RVancouver
Very knowledgeable and very fun and interesting way to deliver the content.
Eric SToronto
Mark L was the best instructor I've had.
David SOttawa
The material/presentation were top notch. Demontrations/examples were very good. Instructor is enthusiastic, knowledgeable.
Norm RKitchener-Waterloo
Great course! Mark is entertaining and knowledgable. Bring your questions and touch problems. Exploring participants' real-world problems triggered the best, most useful discussions in the course.
Jessica SOttawa
Well presented - effective - open to discussion - provides information that shows us better methods and resources for self learning.
Bedros NMontreal
Mark's methods are very engaging. It allows to learn by collaboration and "Telling Back".
Prateek SVancouver
I thoroughly enjoyed Mark's presentation style and communication.
Joshua RVirtual
Thanks Mark! Course was enjoyable and your time spent on each topic was awsome!
Henrik SPrivate Client
Mark is a great instructor who clearly understands his subject matter and continuously engages with his students in order to make his presentations dynamic and memorable. He maintained a good pace throughout the workshop while always ensuring that questions were answered and that nobody would be left behind. Thanks Mark!
Mikael SVirtual
Great course Mark! I really enjoyed learning more about the framwork and listening to others point of view.
Sarah MToronto
I really appreciated the experience as a whole. Great valuable content. Super trainer. Experienced and flexible.
Marie MOttawa
Very good two days with excellent discussions. Mark was very adept at provoking these discussions.
Richard MOttawa
Mark is very engaging and keeps things interesting during the course.
Adam MToronto
Mark is a great instructor for a difficult topic. The course was great to establish Agile/Scrum basics.
Hansil SPrivate Client
Very knowledgeable instructor. His experience is obvious.
Mark LMontreal
Mark was great! Very knowledgable and engaging. I learned a lot more that I thought I would. The exercises were fun and applicable.
Jessica RToronto
Excellent instructor and the course was great. A lot of thought provoking exercises that bring home the idea of scrum.
Deena SToronto
Mark is a great instructor that gave us a lot of examples. Generated collaboration.
Francois NMontreal
Excellent instructor providing clear explanations. The course structure is flawless.
Benoit NMontreal
Mark is amazing at asking thought-povoking questions to think on issues at a 2nd degree level. (i.e. reasons behind the challenge)
Connie LToronto
My success criteria for the course were met by Mark's thoughtful responses to my in-class questions. I enjoyed interacting with the other course participants on the Mural platform.
Lydia CVirtual
Fantastic course, fantastic instructor! A perfect mix of discussion and practical exercise that keeps you engaged.
Paul SVirtual
He knows his stuff!
Stephen DVancouver
Excellent course. Recommend for people that have done some Scrum and read all the readings. Mark is a great instructor. Among best I've had.
David MEdmonton
Course was fantastic and informative. The instructor did his best to include as much of the expensive material as he could. It was engaging and fun to listen to. I would highly recomment this training to anyone interested in the Scrum methology.
Derrick BOttawa
Great Choose-Your-Own-Adventure!
Mike SOttawa
Provocative, amusing, thanks!
Stefan BPrivate Client
Very knowlegable on the topic. Able to communicate message effectively through stories.
Nish SVancouver
Mark was very engaging, and his training session helped to increase my knowledge of Agile and Scrum.
Tiffany MToronto
Excellent, very knowledgeable, good real world examples.
Steve OMontreal
Awesome work on walking us through the process.
Steven CVancouver
Made me THINK!!! Provided Framework
Mike CPrivate Client
There was not a single bit of content that wasn't helpful.
Bruno PMontreal
The instructor is well-versed in the material covered and was able to relate it to our issues without telling us how to do it. For a short course we covered a lot of ground, but I did not feel overwhelmed.
Wayne PPrivate Client
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Mark is very knowledgable. He provided interesting background on errors/mistakes committed by Scrum teams.
Prabh SToronto
The format was great, and I appreciated the 10 minute breaks on the hour, particularly for a virtual training where zoom can be a drag after a while. The pace was good where the content and group activities wasn't rushed but time-boxed sufficiently that we didn't feel we were 'waiting'. The training goes beyond the 'minimum' for certification and was also flexible to address various questions by attendees.
Matthew RVirtual
The instructor and the course both were awesome.
Rajeev RToronto
Mark is exceptionally knowledgeable and offered many useful tibits I can better my organization with.
James ROttawa
Amazing instructor, very clear and breaks our pre-conceived understandings.
Jean-Francois BMontreal
Class was fun and instructive. Mark was a great help, understanding and pushed our creative thinking and problems solving abilities further. Thank you!
Caroline DMontreal
Experienced person. I like the overview and compassion.
Michal RKitchener-Waterloo
Instructor has in-depth knowledge of subject. Always agreeable. Answers questions readily and with example.
Sylvie TMontreal
Mark appears to be knowledgeable and highly experienced in Scrum and did a great job in creating more clarity for the group on complex concepts.
Ryan RVirtual
Awesome. I got more than enough info to get me started and max team productivity.
Joel RVancouver
Very knowledgeable and very fun and interesting way to deliver the content.
Eric SToronto
Mark L was the best instructor I've had.
David SOttawa
The material/presentation were top notch. Demontrations/examples were very good. Instructor is enthusiastic, knowledgeable.
Norm RKitchener-Waterloo
Great course! Mark is entertaining and knowledgable. Bring your questions and touch problems. Exploring participants' real-world problems triggered the best, most useful discussions in the course.
Jessica SOttawa
Well presented - effective - open to discussion - provides information that shows us better methods and resources for self learning.
Bedros NMontreal
Mark's methods are very engaging. It allows to learn by collaboration and "Telling Back".
Prateek SVancouver
I thoroughly enjoyed Mark's presentation style and communication.
Joshua RVirtual
Thanks Mark! Course was enjoyable and your time spent on each topic was awsome!
Henrik SPrivate Client
Mark is a great instructor who clearly understands his subject matter and continuously engages with his students in order to make his presentations dynamic and memorable. He maintained a good pace throughout the workshop while always ensuring that questions were answered and that nobody would be left behind. Thanks Mark!
Mikael SVirtual
Great course Mark! I really enjoyed learning more about the framwork and listening to others point of view.
Sarah MToronto
I really appreciated the experience as a whole. Great valuable content. Super trainer. Experienced and flexible.
Marie MOttawa
Very good two days with excellent discussions. Mark was very adept at provoking these discussions.
Richard MOttawa
Mark is very engaging and keeps things interesting during the course.
Adam MToronto
Mark is a great instructor for a difficult topic. The course was great to establish Agile/Scrum basics.
Hansil SPrivate Client
Very knowledgeable instructor. His experience is obvious.
Mark LMontreal
Mark was great! Very knowledgable and engaging. I learned a lot more that I thought I would. The exercises were fun and applicable.
Jessica RToronto
Excellent instructor and the course was great. A lot of thought provoking exercises that bring home the idea of scrum.
Deena SToronto
Mark is a great instructor that gave us a lot of examples. Generated collaboration.
Francois NMontreal
Mark did a great job. He is well versed and brilliant. I very much enjoyed him as an instructor. The course was very helpful and I learned a great deal - I will go back ready to make changes to how we are currently operating to add value.
Shana ROttawa
Excellent instructor providing clear explanations. The course structure is flawless.
Benoit NMontreal
Mark is amazing at asking thought-povoking questions to think on issues at a 2nd degree level. (i.e. reasons behind the challenge)
Connie LToronto
My success criteria for the course were met by Mark's thoughtful responses to my in-class questions. I enjoyed interacting with the other course participants on the Mural platform.
Lydia CVirtual
I thoroughly enjoyed the course. While the two days were intensive and tiring, I learned a lot about scrum and becoming scrum master. Mark was a great instructor in that he was very knowledgeable and experienced in the subject. He set up a great environment where everyone can be engaged and have their questions answered. I'm really glad I took the course and I hope to continue learning more about Scrum, which now has become even more fascinating to me.
Maria SVirtual
Overall, this was a well curated and delivered course. The instructor is SME on the subject of Scrum with lots of hands-on experiences. This helps to drive the points home to the trainees. Bravo Mark for the excellent job done.
Adefemi DVirtual
Fantastic course, fantastic instructor! A perfect mix of discussion and practical exercise that keeps you engaged.
Paul SVirtual
He knows his stuff!
Stephen DVancouver
Excellent course. Recommend for people that have done some Scrum and read all the readings. Mark is a great instructor. Among best I've had.
David MEdmonton
Course was fantastic and informative. The instructor did his best to include as much of the expensive material as he could. It was engaging and fun to listen to. I would highly recomment this training to anyone interested in the Scrum methology.
Derrick BOttawa
Great Choose-Your-Own-Adventure!
Mike SOttawa
Provocative, amusing, thanks!
Stefan BPrivate Client
Very knowlegable on the topic. Able to communicate message effectively through stories.
Nish SVancouver
Mark was very engaging, and his training session helped to increase my knowledge of Agile and Scrum.
Tiffany MToronto
Excellent, very knowledgeable, good real world examples.
Steve OMontreal
Awesome work on walking us through the process.
Steven CVancouver
Made me THINK!!! Provided Framework
Mike CPrivate Client
There was not a single bit of content that wasn't helpful.
Bruno PMontreal
The instructor is well-versed in the material covered and was able to relate it to our issues without telling us how to do it. For a short course we covered a lot of ground, but I did not feel overwhelmed.
Wayne PPrivate Client
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
I liked him. I did Scrum Master certification with him a long time ago and, when my colleague and I thought about doing PO training, I suggested we searched to see if he was still active. We feel his experience when he talks.
Christian DVirtual
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
Mark is very knowledgable. He provided interesting background on errors/mistakes committed by Scrum teams.
Prabh SToronto
The format was great, and I appreciated the 10 minute breaks on the hour, particularly for a virtual training where zoom can be a drag after a while. The pace was good where the content and group activities wasn't rushed but time-boxed sufficiently that we didn't feel we were 'waiting'. The training goes beyond the 'minimum' for certification and was also flexible to address various questions by attendees.
Matthew RVirtual
The instructor and the course both were awesome.
Rajeev RToronto
Mark is exceptionally knowledgeable and offered many useful tibits I can better my organization with.
James ROttawa
Amazing instructor, very clear and breaks our pre-conceived understandings.
Jean-Francois BMontreal
Class was fun and instructive. Mark was a great help, understanding and pushed our creative thinking and problems solving abilities further. Thank you!
Caroline DMontreal
Confused? Burnt Out? Disillusioned?
WE FEEL YOUR PAIN
Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
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If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
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Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
Teams9 min read
Difficult Team Member? Change the Situation, Not the Person
A good person stuck in a difficult situation looks like a difficult person. Start from a place of empathy, then look for the real cause.
Read full article
Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.