Put an End to Ineffective Scrum

Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.

8000+

Students certified

96%

Client retention rate

20+

Years of Agile experience

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We've helped 8000+ people find success using Scrum

Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.

Course content is engaging and interactive. Instructor makes agile exciting and shows deep knowledge.
Reggie TToronto
Mark has figured out how to take a complex and vast subject and make it engaging via Zoom. That's amazing.
Natasha DVirtual
Mark is an excellent instructor with lots of experience-based knowledge. He goes beyond teaching the basics by applying, and letting us apply, the knowledge to real world example.
Ettore CMontreal
Mark is extremely knowledgeable and passionate about the subject matter and topics adjacent to it. His attitude encourages engagement in the material.
Jamie CVirtual
Having come with a very limited knowledge of Scrum, Mark did a great job of leading the class through the knowledge required. The material was engaging and there were great opportunities to work with other learners as a team to practice different elements of the knowledge. Mark is friendly and humorous which made the otherwise very intense schedule a fun experience. He consistently offered great suggestions of further reading to consider in order to better understand the many elements of this practice.
Michael HVirtual
Mark has extensive experience on which he can call on to illustrate the reason for what works and what does not.
Mark CPrivate Client
I feel like the structure of the course is good in how it is treated as a backlog with all the participants prioritizing topics.
Aaron GOttawa
Exceptional facilitator, course materials are helpful, concise, and clear.
Geoffrey HPrivate Client
Course: great content! Instructor: excellent and very knowledgeable on the subject.
Nadeem FEdmonton
Lots of good information and exercises for a two day course. Instructor was clear and engaging in presenting concepts.
Marvin EPrivate Client
It was a pleasure learning with Mark. The scrum-like structure of the course made it interactive and fun.
Florent GToronto
Mark has good mastering on the topic, keeps the audience engaged, and effectively delivers the material to get the job done.
David KEdmonton
Really liked the approach by Mark to apply Scrum methodology to this training. Also Mark was available to answer questions and patient.
Damien JOttawa
Mark's ability to adapt to the background of students and relate to their org's characteristics adds exceptional value. This course isn't just for software development!
Paul AOttawa
Great in depth knowledge of subject matter.
Joseph COttawa
Mark is a gifted teacher who really takes the time to ensure those who take his ScrumMaster course understand the topics and know how to apply scrum to their particular company and role. His use of group activities help turn concepts that can intially seem very unspecific into concrete examples and true understanding, which is especially helpful to those of us who are not software engineers or in a technical field. I would highly recommend Mark and Agile Pain Relief to those looking for a ScrumMaster course.
Rhiannon BVirtual
Mark was great. Excellent sense of humor, great ability to adapt, wealth of business and sugject matter knowledge.
Jesse BPrivate Client
Mark is very entertaining and knowledgable, the combination of which made for a great two days of training, well done!
Daniel JKitchener-Waterloo
Very good introduction to my new role. Mark leads lively and thought-provoking discussions.
Bob COttawa
The combination of hands-on practice and excellent facilitation style made this course enjoyable, useful and very applicable to my day to day life as a Project Manager. The content was carefully curated and meaningful discussions were had during the session. It was engaging, interactive and insightful! I would highly recommend Mark and the Agile Pain Relief company for anyone looking to do their CSM training and pass the exam!
Valerie GVirtual
The ScrumMaster training as facilitated by Mark Levison was an invaluable experience in my both by personal and professional growth. Mark's instruction kept me engaged and entertained with materials for the duration of the 2 day seminar. I will highly recommend this course to anyone interested in exploring Agile within their places of work.
Mike EVirtual
Mark was a very knowledgeable instructor and very passionate about the material. For a brand new subject area, I was very content and feeling comfortable in training (which usually is not the normal case). Whatever little pre-knowledge I had, this was a very great course. I took my own notes by hand and will strive the use the material as much as possible where I can. I did all of the pre-work and it definitely helped. Thank you for the training !
Brian BVirtual
Really appreciated how he addressed our questions and gave feedback. Mark was very knowledgable on the subject matter.
Kyle AOttawa
Very good experience, learned a lot, will be able to apply what I have learned, good job.
David KEdmonton
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
This was a fantastic course and I would recommend it to anyone. Mark is an excellent teacher and provides great examples and easy-to-understand explanations. There was a good balance of listening, working in a group, and discussion. We ran sprint simulations which helped hammer down the concepts.
Julia HVirtual
Well prepared, knows how to put practice into play and have passion for ideas/critical thinking.
Jamie HOttawa
Very passionate and knowledgeableinstructor, and very able to answer any question.
Zain JEdmonton
The course was excellent, loved the "agile" format. The instructor carefully included agile in most aspects of the course.
Kara SOttawa
Very well put together and organized. Great teacher who uses lots of examples.
Kunal SToronto
A +
Derek SOttawa
Mark, you rock. Loved the course.
Jan SVancouver
I liked it very much. Too bad it was only two days.
Igor SToronto
Mark is very knowledgable. I really enjoy his style of teaching. Very good course.
Lionel GPrivate Client
Mark is a great instructor for a difficult topic. The course was great to establish Agile/Scrum basics.
Hansil SPrivate Client
Excellent instructor and the course was great. A lot of thought provoking exercises that bring home the idea of scrum.
Deena SToronto
Dynamic, get the class to answer instead of giving the answer, got me engaged with the content.
Marie-Josee RMontreal
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Mark is an extremely knowledgeable Scrum practitioner and a great coach! He gave each of the participants clear and useful answers to the questions we had during the training, whether the questions were about the material or from work experiences, and helped us figure out how to handle situations on our own. This is the first time I take an agile training that gives me clarity about ways of improving how I work with my team
Martha BVirtual
Mark is quick-witted, experienced, blunt, and plays role of a neutral facilitaor very well. He made three content heavy days digestible, relevant to my work life, and enjoyable.
Craig BPrivate Client
Mark is a very approachable and friendly instructor and brings some comic relief to his training sessions. He broke down Scrum/Agile so that it was very easy to follow, and always offered opportunities for the class to ask questions. I felt very supported and encouraged while learning about Scrum/Agile and was never scared to ask a question. I am looking forward to another training opportunity to learn from Mark again!
Dana SVirtual
Very knowledgeable of the subject matter. Kept the pace of the course quick, which is good.
Tarek ROttawa
Thank you for this course, I don’t recall ever having such a good teacher during my studies! I am very satisfied and I can’t wait to start and try to improve things. I will say to my colleagues that are being formed to be PO that they should have looked to your classes.
Laurene TVirtual
Mark was a great instructor! Very enthusiastic about the course and assisting its participants in becoming successful product owners. Incredibly knowledgeable and entertaining.
Elizabeth CToronto
This is my second set of training with Mark. I must say he knows how to keep everyone engaged and participating in the hands-on workshops. He has an open-mind, is respectful of our opinions and knowledge space. He is extremely knowledgeable and knows how to instruct in a manner people understand and are able retain the learning. I have yet to see an Agile coach as enthusiastic and as good as Mark !
Tasneem SVirtual
10/10 Loved the atmosphere he created, kept us engaged, able to send important messages, did not overwhelm us.
Biljana CPrivate Client
Very instructive course and thought provoking. I will use it in a unique way and it gave me approach that will allow it to work for me.
Mike GVancouver
One of the best training classes I've had.
Keith WPrivate Client
Very Experienced, Shared Experiences, Class Participation was done very well.
Gary FPrivate Client
Was an extremely focused and well organized two days, I have taken other courses in similar timelines but found this significantly easier to consume and digest the information. Mark was funny, and left me with an impression of “this guy is legit, and extremely intelligent, I need to soak up his knowledge”.
Jack BVirtual

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Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.

New to Scrum

New to Scrum

Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.

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Certified Scrum Training

Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application. 

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Effective Scrum

Fix Broken Scrum

If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.

Learn Effective Scrum

Your Trusted Resource Center for Everything Scrum & Agile

Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.

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Why choose us

Get exclusive bonuses with our Scrum Alliance Certified Scrum training

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Future-proof blueprint

A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.

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Personal coaching

Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.

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Resources

When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.

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Community access

A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.

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Lean Coffee

Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.

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Money-back guarantee

You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.

Get Certified

Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.

About this course

Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.

Learning and Benefits

Relatable Scenarios

Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.

Respected Certification

Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.

Practical Exercises

With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.

Jargon-Free Learning

This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.

Career Advancement

Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.

GenAI for Systems Thinking

Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.

Ongoing Support

Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.