Artificial Intelligence - 9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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This is my second course with Mark and it was fantastic! Mark is incredibly knowledgeable and engaging. Taking the course virtually was very smooth. I was still able to connect with some great new people while learning a ton and having fun.
Robin DVirtual
The course was fun, engaging, and highly responsive to participants. The complete lack of Powerpoint and bulleted lists was amazingly refreshing. Using a Sprint board to run the course was ingenious.
Robin GToronto
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
Mark was great! He was honest and open at points during the training - always resetting the expectations of Scrum, driving home the framework, what it will do and will not do. He is helpful and willing to answer questions.
Dawn DKitchener-Waterloo
Excellent job of teaching about using scrum. Very good job engaging the class and providing a fun place to learn. Full moneys worth.
Eric CToronto
Masters the subject more than anyone else I've met.
Carlo DMontreal
Mark was a great instructor. He was highly motivated, engaging, and kept us interested for the two days. Highly recommend others to take this course with Mark!
Prashanth MToronto
This was a fantastic course and I would recommend it to anyone. Mark is an excellent teacher and provides great examples and easy-to-understand explanations. There was a good balance of listening, working in a group, and discussion. We ran sprint simulations which helped hammer down the concepts.
Julia HVirtual
Mark is extremely knowledgeable and well-spoken. Course is well facilitated/structured overall.
Matthew TVancouver
Mark was great !! Very thorough - his passion for what he does came through. I appreciated his organization and engagement with the team. He was awesome.
Rene EVirtual
Very unique training style, really appreciate that I don’t have to look at power point screen. Appreciate the Q&As and the end of class recap round.
Vicky CPrivate Client
This course gave me a new insight into delivering better software for the customer more effectively.
Len CVancouver
Great training. Good energy throughout the workshop. Well facilitated. I liked the regular breaks. Good combination of both breakout room exercises and whole group learnings. Good use of technology for a virtual workshop.
Carole GVirtual
Thank you. It has been one of the most interesting courses I have attended.
Hemant KToronto
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Mark is fun and engaging and has a great way of importing information in a memorable way.
Brittany LOttawa
Thoroughly knowledgeable about subject.
Enwei CVancouver
This course was fun and informative. The instructor was a great motivator/animator of the material. I really appreciated the efforts in engaging the audience.
Bill LMontreal
Mark did an excellent job. I appreciated the hands-on nature of the training wherein we actually tried to do Scrum. He was patient handling all our questions and issues, and managed to keep us engaged despite being on Zoom.
Dan MVirtual
Disciplined, focused, knowledgeable.
James CKitchener-Waterloo
Mark was very good. I appreciated that he was able to provide good examples and explain concepts clearly.
Valerie EVancouver
Mark was knowledgable and provided us with a good base to start with.
Maria Noah MPrivate Client
I feel like the structure of the course is good in how it is treated as a backlog with all the participants prioritizing topics.
Aaron GOttawa
Really liked the approach by Mark to apply Scrum methodology to this training. Also Mark was available to answer questions and patient.
Damien JOttawa
Mark was fantastic. Enjoyed his coaching very well. Course was very interesting.
Robert AOttawa
Very informative course on the use of Scrum for software development. It covers all the areas of scrum, including all the key players and demonstrates how the roles, responsibilities and process work together to create effective, self organizing teams.
Amera PEdmonton
The content of the course covered most of things I was looking for. Mark is a knowledgeable instructor and was able to answer all of the queries the class had.
Ramandeep MEdmonton
Excellent instructor providing clear explanations. The course structure is flawless.
Benoit NMontreal
Mark did an excellent job running the course. Explanations were clear and he was open to all questions.
Michael DToronto
Awesome and objective! Careful not to influence how we work by answering other students.
Shawn MMontreal
Excellent. Would recommend any time.
Cindy IEdmonton
Very knowledgeable and well-versed in the art and science of Scrum and Agile. Clearly has a breadth of experience to share.
Sara MVirtual
Course was very informative. You spoke to the entire group on a level everyone can understand.
Monica HPrivate Client
Great! Humour is a plus too!
Daryl BVancouver
Very knowledgeable and great communication skills to explain complex concepts in simple ways.
Ricard MToronto
Very useful take on scrum, focused on the prod owners needs and responsibilities. Practical tools to start and plenty of other sources of info to continue growing.
Paula MToronto
Knowledgable and engaged the trainees to think and share their ideas.
Carol BPrivate Client
Mark is super knowledgable on the topic and presents it in a fun and educational atmosphere. Really enjoyed the team work and Mark's perspective on a lot of the information.
Shelly MToronto
Very good two days with excellent discussions. Mark was very adept at provoking these discussions.
Richard MOttawa
Mark is a great instructor that gave us a lot of examples. Generated collaboration.
Francois NMontreal
Overall awesome. I am really inspired & revigorated to do this with my team.
Mikaela GVancouver
To the point and with passion!
Colin MToronto
Came into the course with basic practice and limited knowledge of theory. Mark has deep knowledge and experience of the material that is easily shared, conveyed, and put into practical settings /analogies. I appreciated the effort of setting a team working agreement during the course, how we communicated /voted throughout the course, and the respected timeframe granted to teach us the material. Many thanks Mark for sharing your time, knowledge, and humour with us. It was very interesting, albeit an intense 2 days of information. Not an easy feat in a virtual setting. Also, many thanks for the many links provided to learn further on our own time. The course material is large and wide. This was perfect to learn basic theory in practice. Further knowledge, training and experience is required to fully capture and understand the depth of SCRUM and Agile.
Chantal MVirtual
Mark was a very thoughtful and direct instructor.
Luke GVirtual
The course is great and Mark is amazing. I really impressed with his high level of knoweledge, his personal skills. I enjoyed the level how he conducted the training. The level structured and time-planned sessions. I enjoyed the way how and what Mark answered unpredictable questions. He is great facilitator.
Thanks a lot for opportunity to expand my knoweledge.
Anna MVirtual
Great course! I will recommend this to others.
Darryl EVancouver
Mark was very engaging, and his training session helped to increase my knowledge of Agile and Scrum.
Tiffany MToronto
Very knowledgeable in the topic, and always open for healthy discussion and willing to clarify our questions.
Higo MVancouver
Interesting, engaging, practical exercises.
Olga HMontreal
Mark is very knowledgeable and is great at simplifying and illustrating abstract concepts.
Thierry LMontreal
This was a fantastic course and I would recommend it to anyone. Mark is an excellent teacher and provides great examples and easy-to-understand explanations. There was a good balance of listening, working in a group, and discussion. We ran sprint simulations which helped hammer down the concepts.
Julia HVirtual
Mark is extremely knowledgeable and well-spoken. Course is well facilitated/structured overall.
Matthew TVancouver
Mark was great !! Very thorough - his passion for what he does came through. I appreciated his organization and engagement with the team. He was awesome.
Rene EVirtual
Very unique training style, really appreciate that I don’t have to look at power point screen. Appreciate the Q&As and the end of class recap round.
Vicky CPrivate Client
This course gave me a new insight into delivering better software for the customer more effectively.
Len CVancouver
Great training. Good energy throughout the workshop. Well facilitated. I liked the regular breaks. Good combination of both breakout room exercises and whole group learnings. Good use of technology for a virtual workshop.
Carole GVirtual
This is my second course with Mark and it was fantastic! Mark is incredibly knowledgeable and engaging. Taking the course virtually was very smooth. I was still able to connect with some great new people while learning a ton and having fun.
Robin DVirtual
Thank you. It has been one of the most interesting courses I have attended.
Hemant KToronto
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Mark is fun and engaging and has a great way of importing information in a memorable way.
Brittany LOttawa
Thoroughly knowledgeable about subject.
Enwei CVancouver
This course was fun and informative. The instructor was a great motivator/animator of the material. I really appreciated the efforts in engaging the audience.
Bill LMontreal
Mark did an excellent job. I appreciated the hands-on nature of the training wherein we actually tried to do Scrum. He was patient handling all our questions and issues, and managed to keep us engaged despite being on Zoom.
Dan MVirtual
Disciplined, focused, knowledgeable.
James CKitchener-Waterloo
The course was fun, engaging, and highly responsive to participants. The complete lack of Powerpoint and bulleted lists was amazingly refreshing. Using a Sprint board to run the course was ingenious.
Robin GToronto
Mark was very good. I appreciated that he was able to provide good examples and explain concepts clearly.
Valerie EVancouver
Mark was knowledgable and provided us with a good base to start with.
Maria Noah MPrivate Client
I feel like the structure of the course is good in how it is treated as a backlog with all the participants prioritizing topics.
Aaron GOttawa
Really liked the approach by Mark to apply Scrum methodology to this training. Also Mark was available to answer questions and patient.
Damien JOttawa
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
Mark was fantastic. Enjoyed his coaching very well. Course was very interesting.
Robert AOttawa
Very informative course on the use of Scrum for software development. It covers all the areas of scrum, including all the key players and demonstrates how the roles, responsibilities and process work together to create effective, self organizing teams.
Amera PEdmonton
The content of the course covered most of things I was looking for. Mark is a knowledgeable instructor and was able to answer all of the queries the class had.
Ramandeep MEdmonton
Excellent instructor providing clear explanations. The course structure is flawless.
Benoit NMontreal
Mark did an excellent job running the course. Explanations were clear and he was open to all questions.
Michael DToronto
Awesome and objective! Careful not to influence how we work by answering other students.
Shawn MMontreal
Mark was great! He was honest and open at points during the training - always resetting the expectations of Scrum, driving home the framework, what it will do and will not do. He is helpful and willing to answer questions.
Dawn DKitchener-Waterloo
Excellent. Would recommend any time.
Cindy IEdmonton
Very knowledgeable and well-versed in the art and science of Scrum and Agile. Clearly has a breadth of experience to share.
Sara MVirtual
Course was very informative. You spoke to the entire group on a level everyone can understand.
Monica HPrivate Client
Great! Humour is a plus too!
Daryl BVancouver
Very knowledgeable and great communication skills to explain complex concepts in simple ways.
Ricard MToronto
Very useful take on scrum, focused on the prod owners needs and responsibilities. Practical tools to start and plenty of other sources of info to continue growing.
Paula MToronto
Excellent job of teaching about using scrum. Very good job engaging the class and providing a fun place to learn. Full moneys worth.
Eric CToronto
Knowledgable and engaged the trainees to think and share their ideas.
Carol BPrivate Client
Mark is super knowledgable on the topic and presents it in a fun and educational atmosphere. Really enjoyed the team work and Mark's perspective on a lot of the information.
Shelly MToronto
Very good two days with excellent discussions. Mark was very adept at provoking these discussions.
Richard MOttawa
Mark is a great instructor that gave us a lot of examples. Generated collaboration.
Francois NMontreal
Masters the subject more than anyone else I've met.
Carlo DMontreal
Overall awesome. I am really inspired & revigorated to do this with my team.
Mikaela GVancouver
To the point and with passion!
Colin MToronto
Came into the course with basic practice and limited knowledge of theory. Mark has deep knowledge and experience of the material that is easily shared, conveyed, and put into practical settings /analogies. I appreciated the effort of setting a team working agreement during the course, how we communicated /voted throughout the course, and the respected timeframe granted to teach us the material. Many thanks Mark for sharing your time, knowledge, and humour with us. It was very interesting, albeit an intense 2 days of information. Not an easy feat in a virtual setting. Also, many thanks for the many links provided to learn further on our own time. The course material is large and wide. This was perfect to learn basic theory in practice. Further knowledge, training and experience is required to fully capture and understand the depth of SCRUM and Agile.
Chantal MVirtual
Mark was a very thoughtful and direct instructor.
Luke GVirtual
The course is great and Mark is amazing. I really impressed with his high level of knoweledge, his personal skills. I enjoyed the level how he conducted the training. The level structured and time-planned sessions. I enjoyed the way how and what Mark answered unpredictable questions. He is great facilitator.
Thanks a lot for opportunity to expand my knoweledge.
Anna MVirtual
Great course! I will recommend this to others.
Darryl EVancouver
Mark was very engaging, and his training session helped to increase my knowledge of Agile and Scrum.
Tiffany MToronto
Mark was a great instructor. He was highly motivated, engaging, and kept us interested for the two days. Highly recommend others to take this course with Mark!
Prashanth MToronto
Very knowledgeable in the topic, and always open for healthy discussion and willing to clarify our questions.
Higo MVancouver
Interesting, engaging, practical exercises.
Olga HMontreal
Mark is very knowledgeable and is great at simplifying and illustrating abstract concepts.
Thierry LMontreal
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Artificial Intelligence - 7 min read
Canada's AI Strategy Mistakes Adoption for Productivity
There is a massive gap between claiming AI will boost productivity and actually fixing bottlenecks. Lessons from Canada's healthcare system and Humber River Hospital.
Read full article
Scrum Events and Artifacts - 8 min read
How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
Product Backlog refinement isn't about writing User Stories, it's about having conversations. Learn to fix some of the most common problems with the Refinement process.
Read full articleWhy choose us
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Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
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Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
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This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
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Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
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Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.