Artificial Intelligence - 9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
I thoroughly enjoyed the course. While the two days were intensive and tiring, I learned a lot about scrum and becoming scrum master. Mark was a great instructor in that he was very knowledgeable and experienced in the subject. He set up a great environment where everyone can be engaged and have their questions answered. I'm really glad I took the course and I hope to continue learning more about Scrum, which now has become even more fascinating to me.
Maria SVirtual
I participated in the Certified Scrum Master course instructed by Mark Levison. Mark is a very well educated in the Agile Scrum methodology and presented the course material in a very entertaining way during the 2-day course. I learned a lot of things I had not previously known even though I had been practicing scrum for the past 5 years. I would highly recommend that every organization send their scrum focal’s to this training – it will help them advance their organization in implementing, and delivering scrum based projects, thus help their business be more successful.
Graham FVirtual
Mark is a very smart, passionate, knowledgable trainer, with a charismatic personality and great pedagogical skills. I see his potential to change companies culture. The course really taught me many things and made me want to read and know more!
Iulia AToronto
It was a great experience coming to Agile Scrum just a few months ago allowed this to solidify a lot of things I've been practicing. I will likely immediately reap the rewards.
Curtis BOttawa
Mark is the real s**t. He's lived through the pain points and knows where the bodies are buried.
Christian FMontreal
Mark provides clarity into the mystical world of Agile and Scrum with practical examples and Jedi wisdom. Add some psychosocial games into the batch and your in for an adventure. Training will test not just your ability to obtain facts, but leave you pondering the cavernous opportunities for the scum master to be an agent of organizational change.
Petrus BVirtual
Mark maintained an ongoing environment of engagement. One of the best classroom based courses I have participated in.
Grant BPrivate Client
You have a deep understanding of the Scrum methodology. You are good listener and you are able to adapt to your audience. I am really satisfied and will recommend you.
Eric LMontreal
Very good introduction to my new role. Mark leads lively and thought-provoking discussions.
Bob COttawa
This was a good course. Plenty of offline reading and later reference. For a full two day course, I am informed but not exhausted.
Chris GKitchener-Waterloo
This was a fantastic course and I would recommend it to anyone. Mark is an excellent teacher and provides great examples and easy-to-understand explanations. There was a good balance of listening, working in a group, and discussion. We ran sprint simulations which helped hammer down the concepts.
Julia HVirtual
Knowledgable and engaged the trainees to think and share their ideas.
Carol BPrivate Client
Instructor was very knowledgeable and expressed his thoughts honestly and concisely. Course was very informative.
Lorne APrivate Client
Very Experienced, Shared Experiences, Class Participation was done very well.
Gary FPrivate Client
Great course! I will recommend this to others.
Darryl EVancouver
Mark did an excellent job of teaching the material and went beyond just presenting it.
Noah AEdmonton
This was a great course with an engaging instructor - well worth the time of anyone who wants to learn more about product ownership.
Mark BVirtual
Much more than expected. Great experience! I appreciate it very much!
Alfredo FOttawa
Great session overall. Appreciate your openness and honesty.
Lisa FToronto
Calm, knowledgeable, and open to questions. Great.
Brandon GVirtual
Excellent instructor!!! Expert in Agile/Scrum.
Marc BOttawa
Mark was a very knowledgeable instructor and very passionate about the material. For a brand new subject area, I was very content and feeling comfortable in training (which usually is not the normal case). Whatever little pre-knowledge I had, this was a very great course. I took my own notes by hand and will strive the use the material as much as possible where I can. I did all of the pre-work and it definitely helped. Thank you for the training !
Brian BVirtual
Great course and material, I loved the theoretical information with was applied on day 2. Mark did a great job of relating everything to real work examples.
Michael FToronto
Excellent course, gained a lot of context on SCRUM best practices beyond the context of how [Private Client] currently operates.
Hamza EPrivate Client
This instructor was absolutely brilliant. He was very clear and knowlegable in all the areas. He was also very honest in his opinions.
Jonathan EOttawa
I had the best two days of practical training on Agile. Instructor has logical answers to my questions.
Angie EEdmonton
Fantastic course. I am excited about implementing more of what I learned.
Andrew BToronto
Exceptional presentation delivery that is clear, concise, and though-provoking, involving tremendous audience participation.
Norman EOttawa
This was a very illuminating overview of Scrum roles and best practices, taught by a very engaging instructor.
Douglas GPrivate Client
Course was fantastic and informative. The instructor did his best to include as much of the expensive material as he could. It was engaging and fun to listen to. I would highly recomment this training to anyone interested in the Scrum methology.
Derrick BOttawa
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
Course was great and enjoyable. Lots of make you think kind of questions.
Andrew FOttawa
I feel like the structure of the course is good in how it is treated as a backlog with all the participants prioritizing topics.
Aaron GOttawa
Great. Very detailed. Class very interesting, very good relating questions with good examples.
Yong FToronto
Hands on experience in the subject helps to communicate most of the inportant message throughout the course.
Wael FToronto
Mark is great - knows the material and can address all questions, prompting us to try and answer them first! Great trainer, I would recommend him to others.
Frances AOttawa
The course was well led, I found it very useful. Allowing the conversations to go on was nice as a lot of the issues were issues I was experiencing as well. I found Mark to be pleasant and extremely knowledgeable.
Jeff FVirtual
Mark is very well read, with lots of breadth. Mark helped to challenge participants' ways of thinking that could impede scrum implementation.
Louise BOttawa
It was a pleasure learning with Mark. The scrum-like structure of the course made it interactive and fun.
Florent GToronto
This was a fantastic, informative course! I'm ready to try a few of the retro "games" with the team next week.
Erin GOttawa
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
Mark clearly articulated the value of Scrum and Agile. He was able to distill to the appropriate level for the audience.
Dave VKitchener-Waterloo
Great course, absurdly knowledgeable instructor. Does pushups.
Igor TToronto
The course itself is a great introduction to the Scrum Master role. It starts with the fundamentals and advances through a successful balance of instruction and interactive exercises. Our instructor - Mark Levison - is obviously an expert in his field and passionate about the subject. He displayed great skill in getting his message across to his students and also in keeping us interested and involved throughout the three day course.
Sean SVirtual
Course provided a comprehensive review of Scrum and how it should play out in the real world.
Lexie YOttawa
Very knowledgeable teacher with tons of examples and real life stories.
Alex BMontreal
Mark was great !! Very thorough - his passion for what he does came through. I appreciated his organization and engagement with the team. He was awesome.
Rene EVirtual
Mark was an informative, fun instructor who utilized the time given to him to teach us scrum.
Brendan GEdmonton
I'd hire you.
Sinan SPrivate Client
Mark was great. I appreciated his directness.
James POttawa
I thoroughly enjoyed the course. While the two days were intensive and tiring, I learned a lot about scrum and becoming scrum master. Mark was a great instructor in that he was very knowledgeable and experienced in the subject. He set up a great environment where everyone can be engaged and have their questions answered. I'm really glad I took the course and I hope to continue learning more about Scrum, which now has become even more fascinating to me.
Maria SVirtual
You have a deep understanding of the Scrum methodology. You are good listener and you are able to adapt to your audience. I am really satisfied and will recommend you.
Eric LMontreal
Very good introduction to my new role. Mark leads lively and thought-provoking discussions.
Bob COttawa
This was a good course. Plenty of offline reading and later reference. For a full two day course, I am informed but not exhausted.
Chris GKitchener-Waterloo
This was a fantastic course and I would recommend it to anyone. Mark is an excellent teacher and provides great examples and easy-to-understand explanations. There was a good balance of listening, working in a group, and discussion. We ran sprint simulations which helped hammer down the concepts.
Julia HVirtual
Knowledgable and engaged the trainees to think and share their ideas.
Carol BPrivate Client
Instructor was very knowledgeable and expressed his thoughts honestly and concisely. Course was very informative.
Lorne APrivate Client
Very Experienced, Shared Experiences, Class Participation was done very well.
Gary FPrivate Client
Great course! I will recommend this to others.
Darryl EVancouver
I participated in the Certified Scrum Master course instructed by Mark Levison. Mark is a very well educated in the Agile Scrum methodology and presented the course material in a very entertaining way during the 2-day course. I learned a lot of things I had not previously known even though I had been practicing scrum for the past 5 years. I would highly recommend that every organization send their scrum focal’s to this training – it will help them advance their organization in implementing, and delivering scrum based projects, thus help their business be more successful.
Graham FVirtual
Mark did an excellent job of teaching the material and went beyond just presenting it.
Noah AEdmonton
This was a great course with an engaging instructor - well worth the time of anyone who wants to learn more about product ownership.
Mark BVirtual
Much more than expected. Great experience! I appreciate it very much!
Alfredo FOttawa
Great session overall. Appreciate your openness and honesty.
Lisa FToronto
Calm, knowledgeable, and open to questions. Great.
Brandon GVirtual
Excellent instructor!!! Expert in Agile/Scrum.
Marc BOttawa
Mark was a very knowledgeable instructor and very passionate about the material. For a brand new subject area, I was very content and feeling comfortable in training (which usually is not the normal case). Whatever little pre-knowledge I had, this was a very great course. I took my own notes by hand and will strive the use the material as much as possible where I can. I did all of the pre-work and it definitely helped. Thank you for the training !
Brian BVirtual
Mark is a very smart, passionate, knowledgable trainer, with a charismatic personality and great pedagogical skills. I see his potential to change companies culture. The course really taught me many things and made me want to read and know more!
Iulia AToronto
Great course and material, I loved the theoretical information with was applied on day 2. Mark did a great job of relating everything to real work examples.
Michael FToronto
It was a great experience coming to Agile Scrum just a few months ago allowed this to solidify a lot of things I've been practicing. I will likely immediately reap the rewards.
Curtis BOttawa
Excellent course, gained a lot of context on SCRUM best practices beyond the context of how [Private Client] currently operates.
Hamza EPrivate Client
This instructor was absolutely brilliant. He was very clear and knowlegable in all the areas. He was also very honest in his opinions.
Jonathan EOttawa
I had the best two days of practical training on Agile. Instructor has logical answers to my questions.
Angie EEdmonton
Fantastic course. I am excited about implementing more of what I learned.
Andrew BToronto
Exceptional presentation delivery that is clear, concise, and though-provoking, involving tremendous audience participation.
Norman EOttawa
This was a very illuminating overview of Scrum roles and best practices, taught by a very engaging instructor.
Douglas GPrivate Client
Mark is the real s**t. He's lived through the pain points and knows where the bodies are buried.
Christian FMontreal
Course was fantastic and informative. The instructor did his best to include as much of the expensive material as he could. It was engaging and fun to listen to. I would highly recomment this training to anyone interested in the Scrum methology.
Derrick BOttawa
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
Course was great and enjoyable. Lots of make you think kind of questions.
Andrew FOttawa
I feel like the structure of the course is good in how it is treated as a backlog with all the participants prioritizing topics.
Aaron GOttawa
Great. Very detailed. Class very interesting, very good relating questions with good examples.
Yong FToronto
Hands on experience in the subject helps to communicate most of the inportant message throughout the course.
Wael FToronto
Mark provides clarity into the mystical world of Agile and Scrum with practical examples and Jedi wisdom. Add some psychosocial games into the batch and your in for an adventure. Training will test not just your ability to obtain facts, but leave you pondering the cavernous opportunities for the scum master to be an agent of organizational change.
Petrus BVirtual
Mark is great - knows the material and can address all questions, prompting us to try and answer them first! Great trainer, I would recommend him to others.
Frances AOttawa
The course was well led, I found it very useful. Allowing the conversations to go on was nice as a lot of the issues were issues I was experiencing as well. I found Mark to be pleasant and extremely knowledgeable.
Jeff FVirtual
Mark is very well read, with lots of breadth. Mark helped to challenge participants' ways of thinking that could impede scrum implementation.
Louise BOttawa
It was a pleasure learning with Mark. The scrum-like structure of the course made it interactive and fun.
Florent GToronto
Mark maintained an ongoing environment of engagement. One of the best classroom based courses I have participated in.
Grant BPrivate Client
This was a fantastic, informative course! I'm ready to try a few of the retro "games" with the team next week.
Erin GOttawa
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
Mark clearly articulated the value of Scrum and Agile. He was able to distill to the appropriate level for the audience.
Dave VKitchener-Waterloo
Great course, absurdly knowledgeable instructor. Does pushups.
Igor TToronto
The course itself is a great introduction to the Scrum Master role. It starts with the fundamentals and advances through a successful balance of instruction and interactive exercises. Our instructor - Mark Levison - is obviously an expert in his field and passionate about the subject. He displayed great skill in getting his message across to his students and also in keeping us interested and involved throughout the three day course.
Sean SVirtual
Course provided a comprehensive review of Scrum and how it should play out in the real world.
Lexie YOttawa
Very knowledgeable teacher with tons of examples and real life stories.
Alex BMontreal
Mark was great !! Very thorough - his passion for what he does came through. I appreciated his organization and engagement with the team. He was awesome.
Rene EVirtual
Mark was an informative, fun instructor who utilized the time given to him to teach us scrum.
Brendan GEdmonton
I'd hire you.
Sinan SPrivate Client
Mark was great. I appreciated his directness.
James POttawa
Confused? Burnt Out? Disillusioned?
WE FEEL YOUR PAIN
Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
New to Scrum
Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
Certified Scrum Training
Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application.
Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
Your Trusted Resource Center for Everything Scrum & Agile
Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
Artificial Intelligence - 7 min read
Canada's AI Strategy Mistakes Adoption for Productivity
There is a massive gap between claiming AI will boost productivity and actually fixing bottlenecks. Lessons from Canada's healthcare system and Humber River Hospital.
Read full article
Scrum Events and Artifacts - 8 min read
How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
Product Backlog refinement isn't about writing User Stories, it's about having conversations. Learn to fix some of the most common problems with the Refinement process.
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
Money-back guarantee
You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
Registration is now open for workshops:
About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.