Artificial Intelligence - 9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
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Overall, this was a well curated and delivered course. The instructor is SME on the subject of Scrum with lots of hands-on experiences. This helps to drive the points home to the trainees. Bravo Mark for the excellent job done.
Adefemi DVirtual
Using Scrum to teach Scrum. Perfect.
Andrew COttawa
Mark Levison's CSM workshop was one of the best on-line courses I have taken. Using a variety of on-line tools, we explored Scrum both on a broad surface level, then with deep dives into particular areas as voted for by the class. Mark made sure that everyone was satisfied with their own personal understanding before closing a particular topic. I had several areas that I wanted to focus on, and in each case they were answered to my satisfaction. Thank you Mark! I am very excited to take Scrum to my organization and create a high performance team!
Ross HVirtual
Mark Levison lives and embodies the SCRUM in his courses. Never before have I felt so empowered to self-organize in a classroom setting.
Zoltan MOttawa
Mark was great! He was honest and open at points during the training - always resetting the expectations of Scrum, driving home the framework, what it will do and will not do. He is helpful and willing to answer questions.
Dawn DKitchener-Waterloo
This was a great course that I will recomment to others! A lot to cover in a short period of time, and I managed to understand most if not all material. I'm excited to take my learnings with me and apply to my role at my company!
Lesleanne BToronto
Mark is a very smart, passionate, knowledgable trainer, with a charismatic personality and great pedagogical skills. I see his potential to change companies culture. The course really taught me many things and made me want to read and know more!
Iulia AToronto
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
Brilliant instructor for a heavy and varied course. Answers questions almost flawlessly and really understands what people need in order to learn effectively.
Analee CPrivate Client
Amazing course! Love every second of it. Mark kept us all engaged. I knew nothing about agile/scrum and now feel well equipped to make changes at work. I'd love for the rest of my team to attend.
Shravan COttawa
Best training I've taken in a long time.
Susan DPrivate Client
Thank you Mark! Up until last week I knew nothing about Scrum and now I know quite a lot. Took my test this morning -- just as you said, it was not that complicated and panicking was not warranted. Excited to apply the new skills in practice!
Anastasia KVirtual
Very passionate and organized, kept material interesting.
Sjoerd FEdmonton
Mark was a good speaker and resourceful instructor. Exercises were practical and useful.
Ronald MPrivate Client
Mark did a fantastic job. [Private Client] was a unique challenge of a long history with hardened habits, as well as a very peculiar definition of Agile and SCRUM.
Imran APrivate Client
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
No nonsense, practical approach, dynamic, very instructive.
Yanick BMontreal
Mark was awesome. Engaging and interactive. Course material is detailed but not overwhelming.
Adam DToronto
Very well done course. Very experienced, knowledgeable instructor, well structured course, clear explanation, keeps nice spirit during the course, encourages collaboration.
Dina DMontreal
The course was very interesting and provided enough for me to start structuring my team's work along scrum principles.
Eric DPrivate Client
Mark was very knowledgeable; I really appreciated the examples that he shared with the group. Thank you!
Suzanne AVirtual
Mark is very knowledgeable and is great at simplifying and illustrating abstract concepts.
Thierry LMontreal
Informative and engaging. Love the scrum training as a sprint. Flexible to address problems current teams face.
Michael SPrivate Client
I really liked that although we did a paper website exercise we used it as a tool for conversation and there wasn't pressure to complete and present it to the group.
Angela GToronto
Mark has a great style of delivery even over zoom. He kept my attention and that of the class by using humor and explaining things very matter of factly. Therefore no confusion and the information actually stuck. He understands what it takes to deliver an engaging session by having a number of break out activities that were fun and comfortable. Thank you Mark!
Deborah RVirtual
5 Stars
Yui HEdmonton
Very knowledgeable, informative, flexible in fitting situations into ideas.
Katie MOttawa
Mark Levison is a good coach, very knowledgeable and not boring.
Pradeep CPrivate Client
Mark was very well prepared with the material and handled questions well. You gave us enough information to address our own issues without giving us the solution.
Ramiz IPrivate Client
Amazing! Given the time a lot was covered about Scrum.
Hanumanth Reddy POttawa
Really liked the approach by Mark to apply Scrum methodology to this training. Also Mark was available to answer questions and patient.
Damien JOttawa
The CSM course was extremely valuable in understanding the theorotical and practical concepts and techniques necessary to start my journey as Scrum Master. Mark was a knowledgeable and flexible facilitor.
Erik GToronto
Mark is very good. Has a lot of working experiences and real life stories.
Wilson MEdmonton
A wealth of useful and interesting knowledge.
Sarah HEdmonton
Instructor was very knowledgable! Incredible library in his head.
Kafia BOttawa
Energetic. Applied scrum in practice by helping lead us to answers in many modules.
Laura LVancouver
I thoroughly enjoyed my time with Mark. I learned a lot and appreciate his teaching style.
Kendall APrivate Client
I had the best two days of practical training on Agile. Instructor has logical answers to my questions.
Angie EEdmonton
Very good at keeping interest. Very dynamic, engages easily with students.
Paul PMontreal
Mark was excellent! He is a very efficient communicator. Concise in the material he presents. The pace was great. I love the fact that scrum fundamentals were demonstrable.
Omesh MToronto
Kept audience engaged, and kept course relevant to entire group. Brought Scrum into how the course was taught! (Neat!)
Steve BOttawa
Mark did a great job teaching, providing examples, and exersises. This is my third session and I would recommend him.
Cheryl ROttawa
Mark did an excellent job. I appreciated the hands-on nature of the training wherein we actually tried to do Scrum. He was patient handling all our questions and issues, and managed to keep us engaged despite being on Zoom.
Dan MVirtual
Knowledgeable, prepared, interactive.
Anca MMontreal
Mark was very engaging, and his training session helped to increase my knowledge of Agile and Scrum.
Tiffany MToronto
This course was an essential intro for me, a noob in Scrum. I was guided through material I need to know, while at the same time allowed to explore concepts on my own.
Vanessa MToronto
Very informed, prepared, punctual, and entertaining instructor. Took time to answer all questions, fully and with examples. Took lunch time to discuss specific questons. Course was structured well, with plenty of exercises and additional reading.
Hary MToronto
Very good two days with excellent discussions. Mark was very adept at provoking these discussions.
Richard MOttawa
Very passionate and organized, kept material interesting.
Sjoerd FEdmonton
Mark was a good speaker and resourceful instructor. Exercises were practical and useful.
Ronald MPrivate Client
Mark did a fantastic job. [Private Client] was a unique challenge of a long history with hardened habits, as well as a very peculiar definition of Agile and SCRUM.
Imran APrivate Client
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
No nonsense, practical approach, dynamic, very instructive.
Yanick BMontreal
Mark was awesome. Engaging and interactive. Course material is detailed but not overwhelming.
Adam DToronto
Overall, this was a well curated and delivered course. The instructor is SME on the subject of Scrum with lots of hands-on experiences. This helps to drive the points home to the trainees. Bravo Mark for the excellent job done.
Adefemi DVirtual
Very well done course. Very experienced, knowledgeable instructor, well structured course, clear explanation, keeps nice spirit during the course, encourages collaboration.
Dina DMontreal
The course was very interesting and provided enough for me to start structuring my team's work along scrum principles.
Eric DPrivate Client
Using Scrum to teach Scrum. Perfect.
Andrew COttawa
Mark was very knowledgeable; I really appreciated the examples that he shared with the group. Thank you!
Suzanne AVirtual
Mark Levison's CSM workshop was one of the best on-line courses I have taken. Using a variety of on-line tools, we explored Scrum both on a broad surface level, then with deep dives into particular areas as voted for by the class. Mark made sure that everyone was satisfied with their own personal understanding before closing a particular topic. I had several areas that I wanted to focus on, and in each case they were answered to my satisfaction. Thank you Mark! I am very excited to take Scrum to my organization and create a high performance team!
Ross HVirtual
Mark Levison lives and embodies the SCRUM in his courses. Never before have I felt so empowered to self-organize in a classroom setting.
Zoltan MOttawa
Mark is very knowledgeable and is great at simplifying and illustrating abstract concepts.
Thierry LMontreal
Informative and engaging. Love the scrum training as a sprint. Flexible to address problems current teams face.
Michael SPrivate Client
Mark was great! He was honest and open at points during the training - always resetting the expectations of Scrum, driving home the framework, what it will do and will not do. He is helpful and willing to answer questions.
Dawn DKitchener-Waterloo
I really liked that although we did a paper website exercise we used it as a tool for conversation and there wasn't pressure to complete and present it to the group.
Angela GToronto
Mark has a great style of delivery even over zoom. He kept my attention and that of the class by using humor and explaining things very matter of factly. Therefore no confusion and the information actually stuck. He understands what it takes to deliver an engaging session by having a number of break out activities that were fun and comfortable. Thank you Mark!
Deborah RVirtual
5 Stars
Yui HEdmonton
Very knowledgeable, informative, flexible in fitting situations into ideas.
Katie MOttawa
This was a great course that I will recomment to others! A lot to cover in a short period of time, and I managed to understand most if not all material. I'm excited to take my learnings with me and apply to my role at my company!
Lesleanne BToronto
Mark Levison is a good coach, very knowledgeable and not boring.
Pradeep CPrivate Client
Mark was very well prepared with the material and handled questions well. You gave us enough information to address our own issues without giving us the solution.
Ramiz IPrivate Client
Amazing! Given the time a lot was covered about Scrum.
Hanumanth Reddy POttawa
Really liked the approach by Mark to apply Scrum methodology to this training. Also Mark was available to answer questions and patient.
Damien JOttawa
Mark is a very smart, passionate, knowledgable trainer, with a charismatic personality and great pedagogical skills. I see his potential to change companies culture. The course really taught me many things and made me want to read and know more!
Iulia AToronto
The CSM course was extremely valuable in understanding the theorotical and practical concepts and techniques necessary to start my journey as Scrum Master. Mark was a knowledgeable and flexible facilitor.
Erik GToronto
Mark is very good. Has a lot of working experiences and real life stories.
Wilson MEdmonton
A wealth of useful and interesting knowledge.
Sarah HEdmonton
Instructor was very knowledgable! Incredible library in his head.
Kafia BOttawa
Energetic. Applied scrum in practice by helping lead us to answers in many modules.
Laura LVancouver
I thoroughly enjoyed my time with Mark. I learned a lot and appreciate his teaching style.
Kendall APrivate Client
I had the best two days of practical training on Agile. Instructor has logical answers to my questions.
Angie EEdmonton
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
Very good at keeping interest. Very dynamic, engages easily with students.
Paul PMontreal
Mark was excellent! He is a very efficient communicator. Concise in the material he presents. The pace was great. I love the fact that scrum fundamentals were demonstrable.
Omesh MToronto
Kept audience engaged, and kept course relevant to entire group. Brought Scrum into how the course was taught! (Neat!)
Steve BOttawa
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
Brilliant instructor for a heavy and varied course. Answers questions almost flawlessly and really understands what people need in order to learn effectively.
Analee CPrivate Client
Mark did a great job teaching, providing examples, and exersises. This is my third session and I would recommend him.
Cheryl ROttawa
Mark did an excellent job. I appreciated the hands-on nature of the training wherein we actually tried to do Scrum. He was patient handling all our questions and issues, and managed to keep us engaged despite being on Zoom.
Dan MVirtual
Amazing course! Love every second of it. Mark kept us all engaged. I knew nothing about agile/scrum and now feel well equipped to make changes at work. I'd love for the rest of my team to attend.
Shravan COttawa
Knowledgeable, prepared, interactive.
Anca MMontreal
Mark was very engaging, and his training session helped to increase my knowledge of Agile and Scrum.
Tiffany MToronto
This course was an essential intro for me, a noob in Scrum. I was guided through material I need to know, while at the same time allowed to explore concepts on my own.
Vanessa MToronto
Best training I've taken in a long time.
Susan DPrivate Client
Very informed, prepared, punctual, and entertaining instructor. Took time to answer all questions, fully and with examples. Took lunch time to discuss specific questons. Course was structured well, with plenty of exercises and additional reading.
Hary MToronto
Thank you Mark! Up until last week I knew nothing about Scrum and now I know quite a lot. Took my test this morning -- just as you said, it was not that complicated and panicking was not warranted. Excited to apply the new skills in practice!
Anastasia KVirtual
Very good two days with excellent discussions. Mark was very adept at provoking these discussions.
Richard MOttawa
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Read full article
Scrum Events and Artifacts - 8 min read
How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
Product Backlog refinement isn't about writing User Stories, it's about having conversations. Learn to fix some of the most common problems with the Refinement process.
Read full articleWhy choose us
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Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
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Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
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This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
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Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
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Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.