Product Owner
- 8 min read
Put an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Very smart and knowledgeable about not only Scrum but also Agile practices. Didn't mince words and instilled confidence in us that we could make his advice work for us.
Simon LOttawa
Great! Fun! And I learned something too! Seriously, one of the best training sessions for my personal growth.
Pierre VMontreal
I really enjoyed my experience with Agile Pain Relief and the 2 day CSM course. It was highly informative, interactive, and engaging, even with the hurdle of being fully virtual. Mark was thoughtful, patient, and ready to answer any question that came his way. I found the workshop to be not only educational, but also a great exercise in building confidence.
Katie HVirtual
I've been to a few Scrum courses for the past year and I must say that this was the best course I have attended. Gracefully covered the entire subject with the right depth.
Rafael SToronto
Amazing course! Love every second of it. Mark kept us all engaged. I knew nothing about agile/scrum and now feel well equipped to make changes at work. I'd love for the rest of my team to attend.
Shravan COttawa
This course was exactly what I was looking for! Mark was a very knowledgeable and engaging instructor. I appreciated the hands-on exercises that allowed me to put the methodology into practice with my course mates and learn from the experience. The course material is also top notch. I feel ready to take the exam and put what I've learnt into practice in my workplace.
Anu PVirtual
It was a great experience coming to Agile Scrum just a few months ago allowed this to solidify a lot of things I've been practicing. I will likely immediately reap the rewards.
Curtis BOttawa
Insanely terrific. I have been bored silly at some Agile training classes. This was 100% interesting… okay, 98%. Very clear, Exceptional memory! I get it now - the value of a *real* pro scrum master.
Simon CVancouver
You'll spend two great days with amazing people around and learn a lot while laughing. Take this course!
Stephane LMontreal
Mark is engaging and energetic. He made what could have been a dry topic quite enjoyable.
Paul BToronto
Remarkable! Knowledgeable! Relatable! Mark's style was a style that I can relate to. I was engaged. Enjoyed the variety of explanations, sharing screens, working with my team mates. The overall structure and delivery of the training material exceeded my expectations.
Brenda DVirtual
Mark knows his stuff. Great leader. Looking forward to reading his blog.
Brian RToronto
Very good instructor, very knowledgeable, good facilitator.
Liz SToronto
Brilliant approach to coaching.
Serguei LToronto
Very enthusiastic and diplomatic. Very knowledgeable. Course was enjoyable.
Chris MKitchener-Waterloo
Fantastic overview of everything PO, Agile, Scrum. Learning how to manage and maintain a collaborative product backlog will be so valuable.
Elizabeth MPrivate Client
Instructor was very clear.
May Lynn LEdmonton
Knowledgeable, prepared, interactive.
Anca MMontreal
Excellent. Taught and gave a great understanding of Scrum.
Cameron MEdmonton
Very useful take on scrum, focused on the prod owners needs and responsibilities. Practical tools to start and plenty of other sources of info to continue growing.
Paula MToronto
Very knowledgeable, informative, flexible in fitting situations into ideas.
Katie MOttawa
Great course. Mark clearly knows his stuff!
Marc LOttawa
Mark was passionate and knowledgeable about this topic. He had the energy to keep it all interesting and was really animated. He showed great respect for all class members.
Peggy OPrivate Client
Great flow and preparation. Really knows his stuff and transfer of knowledge is good.
Sonia MMontreal
Mark, thanks for an awesome class. I was quite impressed how you were able to run the entire course, without consulting notes or a PowerPoint! Then I noticed your Jedi mind trick of putting a finger to your temple to recall information… at least it seemed that way. I have nothing at all by way of improvement I can offer for you. The course was informative and your style was quite engaging
Thom RPrivate Client
Enjoyed the course. (Mark) made it interesting/fun. Content presented in digestible format.
Brett MPrivate Client
I liked the structure of the course, presented in an agile manner to simulate real team dynamics. Enjoyed it a lot!
Michelle MMontreal
Great facilitator. Kept interest with activities and exercises.
Lynn MOttawa
Mark was an excellent instructor. He was patient with us and mindful of the different types of humans in the class. Even though we got behind and had to skip the last exercise I didn't feel like I was missing anything. I think the discussions were of more value than the final sprint (so good choice). I really appreciate that he is giving us all kinds of materials and pointing us to books and articles to help us. I feel very supported. Mark did a great job of getting everyone involved and keeping people engaged. Group activities were well placed. I will be sure to recommend this course.
Karen PVirtual
Excellent course, although packed! Good pace.
Catherine SVancouver
Awsome course, Learned an amazing amout. Mark is fun and an interesting man. He made learning fun.
Donna REdmonton
Excellent communicator and educator who encourages students to think through questions. Thorough course material to get student "Ready to Rock"
Sue LToronto
Mark is very knowledgeable on the subject and always had good arguments to overcome the "we couldn't do this in our organization".
Sebastien DPrivate Client
Excellent instructor!!! Expert in Agile/Scrum.
Marc BOttawa
Mark was a great facilitator. No changes suggested! Helpful, honest, experienced, engaging.
Candice SEdmonton
Excellent, material and discussion was perfect.
Jacques CVirtual
Mark is very easy to listen to. He is knowledgeable and keeps the class engaged. He has a lot of experience.
Lori CToronto
Mark is extremely knowledgeable and well-spoken. Course is well facilitated/structured overall.
Matthew TVancouver
Excellent! Engaged all of the time. My head is exploding with new knowledge.
Harlie DMontreal
Awesome and quirky.
Mamuna SToronto
Mark was really engaging and very knowledgeable.
Samantha BPrivate Client
Mark is a lively and engaging instructor. Information was presented effectively and at a reasonable pace.
Joel DOttawa
Great course - certainly lived up to its reputation.
Ryann MKitchener-Waterloo
Mark provided down-to-earth help in scrum masters to untangle their own problems.
Herb VToronto
A very rewarding learning experience. Timeboxed for two days, that really provides business value for future scrum masters /Agile practioners.
Delia DMontreal
Mark was awesome. Engaging and interactive. Course material is detailed but not overwhelming.
Adam DToronto
Mark is an engaging instructor using conversation and interaction as the engagement catalyst!
Shawn RToronto
Instructor has in-depth knowledge of subject. Always agreeable. Answers questions readily and with example.
Sylvie TMontreal
Mark is a great teacher and is very good at engaging people. Really gets the spark going!
Julien LMontreal
Very good. Great at illustrating his point.
Manny BOttawa
Mark knows his stuff. Great leader. Looking forward to reading his blog.
Brian RToronto
Very good instructor, very knowledgeable, good facilitator.
Liz SToronto
Brilliant approach to coaching.
Serguei LToronto
Very smart and knowledgeable about not only Scrum but also Agile practices. Didn't mince words and instilled confidence in us that we could make his advice work for us.
Simon LOttawa
Very enthusiastic and diplomatic. Very knowledgeable. Course was enjoyable.
Chris MKitchener-Waterloo
Fantastic overview of everything PO, Agile, Scrum. Learning how to manage and maintain a collaborative product backlog will be so valuable.
Elizabeth MPrivate Client
Instructor was very clear.
May Lynn LEdmonton
Knowledgeable, prepared, interactive.
Anca MMontreal
Excellent. Taught and gave a great understanding of Scrum.
Cameron MEdmonton
Very useful take on scrum, focused on the prod owners needs and responsibilities. Practical tools to start and plenty of other sources of info to continue growing.
Paula MToronto
Very knowledgeable, informative, flexible in fitting situations into ideas.
Katie MOttawa
Great course. Mark clearly knows his stuff!
Marc LOttawa
Mark was passionate and knowledgeable about this topic. He had the energy to keep it all interesting and was really animated. He showed great respect for all class members.
Peggy OPrivate Client
Great flow and preparation. Really knows his stuff and transfer of knowledge is good.
Sonia MMontreal
Great! Fun! And I learned something too! Seriously, one of the best training sessions for my personal growth.
Pierre VMontreal
Mark, thanks for an awesome class. I was quite impressed how you were able to run the entire course, without consulting notes or a PowerPoint! Then I noticed your Jedi mind trick of putting a finger to your temple to recall information… at least it seemed that way. I have nothing at all by way of improvement I can offer for you. The course was informative and your style was quite engaging
Thom RPrivate Client
Enjoyed the course. (Mark) made it interesting/fun. Content presented in digestible format.
Brett MPrivate Client
I liked the structure of the course, presented in an agile manner to simulate real team dynamics. Enjoyed it a lot!
Michelle MMontreal
Great facilitator. Kept interest with activities and exercises.
Lynn MOttawa
I really enjoyed my experience with Agile Pain Relief and the 2 day CSM course. It was highly informative, interactive, and engaging, even with the hurdle of being fully virtual. Mark was thoughtful, patient, and ready to answer any question that came his way. I found the workshop to be not only educational, but also a great exercise in building confidence.
Katie HVirtual
I've been to a few Scrum courses for the past year and I must say that this was the best course I have attended. Gracefully covered the entire subject with the right depth.
Rafael SToronto
Amazing course! Love every second of it. Mark kept us all engaged. I knew nothing about agile/scrum and now feel well equipped to make changes at work. I'd love for the rest of my team to attend.
Shravan COttawa
Mark was an excellent instructor. He was patient with us and mindful of the different types of humans in the class. Even though we got behind and had to skip the last exercise I didn't feel like I was missing anything. I think the discussions were of more value than the final sprint (so good choice). I really appreciate that he is giving us all kinds of materials and pointing us to books and articles to help us. I feel very supported. Mark did a great job of getting everyone involved and keeping people engaged. Group activities were well placed. I will be sure to recommend this course.
Karen PVirtual
This course was exactly what I was looking for! Mark was a very knowledgeable and engaging instructor. I appreciated the hands-on exercises that allowed me to put the methodology into practice with my course mates and learn from the experience. The course material is also top notch. I feel ready to take the exam and put what I've learnt into practice in my workplace.
Anu PVirtual
It was a great experience coming to Agile Scrum just a few months ago allowed this to solidify a lot of things I've been practicing. I will likely immediately reap the rewards.
Curtis BOttawa
Excellent course, although packed! Good pace.
Catherine SVancouver
Insanely terrific. I have been bored silly at some Agile training classes. This was 100% interesting… okay, 98%. Very clear, Exceptional memory! I get it now - the value of a *real* pro scrum master.
Simon CVancouver
Awsome course, Learned an amazing amout. Mark is fun and an interesting man. He made learning fun.
Donna REdmonton
Excellent communicator and educator who encourages students to think through questions. Thorough course material to get student "Ready to Rock"
Sue LToronto
Mark is very knowledgeable on the subject and always had good arguments to overcome the "we couldn't do this in our organization".
Sebastien DPrivate Client
Excellent instructor!!! Expert in Agile/Scrum.
Marc BOttawa
Mark was a great facilitator. No changes suggested! Helpful, honest, experienced, engaging.
Candice SEdmonton
Excellent, material and discussion was perfect.
Jacques CVirtual
Mark is very easy to listen to. He is knowledgeable and keeps the class engaged. He has a lot of experience.
Lori CToronto
You'll spend two great days with amazing people around and learn a lot while laughing. Take this course!
Stephane LMontreal
Mark is extremely knowledgeable and well-spoken. Course is well facilitated/structured overall.
Matthew TVancouver
Excellent! Engaged all of the time. My head is exploding with new knowledge.
Harlie DMontreal
Mark is engaging and energetic. He made what could have been a dry topic quite enjoyable.
Paul BToronto
Awesome and quirky.
Mamuna SToronto
Mark was really engaging and very knowledgeable.
Samantha BPrivate Client
Mark is a lively and engaging instructor. Information was presented effectively and at a reasonable pace.
Joel DOttawa
Great course - certainly lived up to its reputation.
Ryann MKitchener-Waterloo
Mark provided down-to-earth help in scrum masters to untangle their own problems.
Herb VToronto
A very rewarding learning experience. Timeboxed for two days, that really provides business value for future scrum masters /Agile practioners.
Delia DMontreal
Mark was awesome. Engaging and interactive. Course material is detailed but not overwhelming.
Adam DToronto
Mark is an engaging instructor using conversation and interaction as the engagement catalyst!
Shawn RToronto
Instructor has in-depth knowledge of subject. Always agreeable. Answers questions readily and with example.
Sylvie TMontreal
Mark is a great teacher and is very good at engaging people. Really gets the spark going!
Julien LMontreal
Remarkable! Knowledgeable! Relatable! Mark's style was a style that I can relate to. I was engaged. Enjoyed the variety of explanations, sharing screens, working with my team mates. The overall structure and delivery of the training material exceeded my expectations.
Brenda DVirtual
Very good. Great at illustrating his point.
Manny BOttawa
Confused? Burnt Out? Disillusioned?
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Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
New to Scrum
Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
Certified Scrum Training
Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application.
Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
Your Trusted Resource Center for Everything Scrum & Agile
Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
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Mismeasurement Mess - IRCC Leads the Way
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Read full article Why choose us
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Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
Ongoing Support
Our active Scrum community forum is a safe place to ask questions. Long after you earn the Certified Scrum Master certification, you will have access to the forum, course materials, and additional valuable resources.