Artificial Intelligence - 9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
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I participated in the Certified Scrum Master course instructed by Mark Levison. Mark is a very well educated in the Agile Scrum methodology and presented the course material in a very entertaining way during the 2-day course. I learned a lot of things I had not previously known even though I had been practicing scrum for the past 5 years. I would highly recommend that every organization send their scrum focal’s to this training – it will help them advance their organization in implementing, and delivering scrum based projects, thus help their business be more successful.
Graham FVirtual
Second course with Mark went great. I have to figure out how to afford more?
David HMontreal
I had made one course already (Scrum Master) a couple of years back, and again Mark did not disappoint, good empathy, great presence and vibrant (even through virtual activities) always appreciate the good vibes. Content is serious but Mark knows how to go beyond simply handing out his knowledge, he makes it an experience.
Romain HVirtual
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
The failure-based models used for learning were effective.
Vince RVirtual
This course was fun and informative. The instructor was a great motivator/animator of the material. I really appreciated the efforts in engaging the audience.
Bill LMontreal
Excellent instruction with deep knowledge of scrum. All questions or clarfications were answered. Provided information I can take back to my team.
Emilia KOttawa
Course: great content! Instructor: excellent and very knowledgeable on the subject.
Nadeem FEdmonton
Excellent! Packed in a lot in the limited time without making it overwhelmning.
Ayan KMontreal
Great course and material, I loved the theoretical information with was applied on day 2. Mark did a great job of relating everything to real work examples.
Michael FToronto
Training was excellent with good interaction. Knowledge sharing is good. Course was practically and informative. Mark Levison is enthusiastic with English subtle sense of humour and really aware of what he is explaining. The course helped to build confidence, valuable experiences and learning.
Yana KVirtual
Really appreciated how he addressed our questions and gave feedback. Mark was very knowledgable on the subject matter.
Kyle AOttawa
Instructor was amazing, easy to listen to and follow. Did not read from book and provided concrete examples.
Tricia AOttawa
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
Thank you Mark, I have lots of ideas to bring back to the team. I appreciated your energy and sense of humor.
David COttawa
A very rewarding learning experience. Timeboxed for two days, that really provides business value for future scrum masters /Agile practioners.
Delia DMontreal
Mark taught the course in-depth; I gained a lot of knowledge on facilitating a scrum team in achieving its goals. Thanks a lot for such an amazing presentation format.
Be-Done IVirtual
Mark is a very entertaining instructor. I feel I learned a great deal more than I could through reading/self study.
Michael HToronto
Excellent. 5 on the scale of 1 to 5.
Suhas KToronto
I found Mark very knowledgeable and it was interactive and information. As a non techy I found it easy to follow and not out of my depth. Found it adaptible form to follow in all walks of life and careers.
Suzanne HPrivate Client
Mark is very enthusiastic and responsive, good at eliciting participation, diverse exercises to keep us from getting bored, informative answers. Good focus on cross-functional teams and sharing non-dev where we fit in.
Carly HPrivate Client
Mark is very knowledgeable and open/fair when answering questions or comments from the class. The course did a great job of covering scrum.
Darryl COttawa
Mark was very knowledgeable and walked us through Scrum using the actual technique. Very good technique.
Kevin COttawa
Mark was fantastic! He explained the concepts very clearly and kept the class very engaging for the 2 days. He has a wealth of experience and was able to convey that to the class (plus the fun soap box moments).
Anthony GVirtual
This was a very illuminating overview of Scrum roles and best practices, taught by a very engaging instructor.
Douglas GPrivate Client
Very passionate and organized, kept material interesting.
Sjoerd FEdmonton
Great job, easy to understand and fun.
Matt CKitchener-Waterloo
Very informative and fun learning session.
Kim KPrivate Client
Instructor kept the course interested, kept us engaged through fun exercises. I love the course content, the book. Well prepared reference.
Hulya AOttawa
I really enjoyed Mark, despite not being my sector I was able to make connections and take away information.
Catherine BOttawa
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Instructor was excellent. Provided an environment of communication.
Nathalile LOttawa
Well presented - effective - open to discussion - provides information that shows us better methods and resources for self learning.
Bedros NMontreal
Objective when needed and directs us to the conclusions. Interesting course.
Andre MMontreal
The combination of hands-on practice and excellent facilitation style made this course enjoyable, useful and very applicable to my day to day life as a Project Manager. The content was carefully curated and meaningful discussions were had
during the session. It was engaging, interactive and insightful! I would highly recommend Mark and the Agile Pain Relief company for anyone looking to do their CSM training and pass the exam!
Valerie GVirtual
Mark was able to provide valuable lessons in a short period of time. Using a variety of methods he illustrated and reinforced the key elements of scrum.
Sean BOttawa
Instructor was very well connected with the teams. Immense knowledge on Agile and Scrum.
Deepa MOttawa
Mark did an excellent job of teaching the material and went beyond just presenting it.
Noah AEdmonton
Excellent communicator and educator who encourages students to think through questions. Thorough course material to get student "Ready to Rock"
Sue LToronto
Mark was excellent! He is a very efficient communicator. Concise in the material he presents. The pace was great. I love the fact that scrum fundamentals were demonstrable.
Omesh MToronto
Very knowledgeable, informative, flexible in fitting situations into ideas.
Katie MOttawa
Very good introduction to my new role. Mark leads lively and thought-provoking discussions.
Bob COttawa
Mark delivered an excellent course, it was a value-packed 2 days.
Brent COttawa
Mark is very patient and gives very good explanations. Setup the environment to be very friendly.
Zac LVirtual
Mark was very enthusiastic and encouraging to learn from. He was very open to all ideas, and did not hesitate to tell us how we can better our companies.
Kelvin HVirtual
Well structured training. Excellent communication skills.
Khaled MToronto
The course was highly insightful. I feel more prepared to take on a Product Owner role. The instructor delivered it in a very easy to understand, digestable way. Making it fun and interactive and educational.
Mhairy MToronto
Brilliant approach to coaching.
Serguei LToronto
I enjoyed having Mark as an instructor, he is knowledgeable on the topic, provided easy to follow examples, and has a good sense of humour. I liked how he took notes on questions
people had, provided a brief answer and then provided links after the workshop so that we could follow up on the topics that interest us. The 10 min sanity breaks that he gave every
hour were great as it allowed my brain to relax and then come back and focus. I really enjoyed the course, I learned lots over the 2 day workshop. I feel like 2 days might be a bit short for the course as I would have enjoyed another day of the course to learn more and refine my skills. I would recommend this course to anyone new to the scrum master role or interested in learning about scrum as it gives you a great base that you can expand.
Christopher MVirtual
The course included everything I hoped to cover and Mark very well demonstrated its content.
Jerome CToronto
The failure-based models used for learning were effective.
Vince RVirtual
This course was fun and informative. The instructor was a great motivator/animator of the material. I really appreciated the efforts in engaging the audience.
Bill LMontreal
Excellent instruction with deep knowledge of scrum. All questions or clarfications were answered. Provided information I can take back to my team.
Emilia KOttawa
Course: great content! Instructor: excellent and very knowledgeable on the subject.
Nadeem FEdmonton
Excellent! Packed in a lot in the limited time without making it overwhelmning.
Ayan KMontreal
Great course and material, I loved the theoretical information with was applied on day 2. Mark did a great job of relating everything to real work examples.
Michael FToronto
I participated in the Certified Scrum Master course instructed by Mark Levison. Mark is a very well educated in the Agile Scrum methodology and presented the course material in a very entertaining way during the 2-day course. I learned a lot of things I had not previously known even though I had been practicing scrum for the past 5 years. I would highly recommend that every organization send their scrum focal’s to this training – it will help them advance their organization in implementing, and delivering scrum based projects, thus help their business be more successful.
Graham FVirtual
Training was excellent with good interaction. Knowledge sharing is good. Course was practically and informative. Mark Levison is enthusiastic with English subtle sense of humour and really aware of what he is explaining. The course helped to build confidence, valuable experiences and learning.
Yana KVirtual
Really appreciated how he addressed our questions and gave feedback. Mark was very knowledgable on the subject matter.
Kyle AOttawa
Instructor was amazing, easy to listen to and follow. Did not read from book and provided concrete examples.
Tricia AOttawa
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
Thank you Mark, I have lots of ideas to bring back to the team. I appreciated your energy and sense of humor.
David COttawa
A very rewarding learning experience. Timeboxed for two days, that really provides business value for future scrum masters /Agile practioners.
Delia DMontreal
Mark taught the course in-depth; I gained a lot of knowledge on facilitating a scrum team in achieving its goals. Thanks a lot for such an amazing presentation format.
Be-Done IVirtual
Mark is a very entertaining instructor. I feel I learned a great deal more than I could through reading/self study.
Michael HToronto
Excellent. 5 on the scale of 1 to 5.
Suhas KToronto
I found Mark very knowledgeable and it was interactive and information. As a non techy I found it easy to follow and not out of my depth. Found it adaptible form to follow in all walks of life and careers.
Suzanne HPrivate Client
Mark is very enthusiastic and responsive, good at eliciting participation, diverse exercises to keep us from getting bored, informative answers. Good focus on cross-functional teams and sharing non-dev where we fit in.
Carly HPrivate Client
Mark is very knowledgeable and open/fair when answering questions or comments from the class. The course did a great job of covering scrum.
Darryl COttawa
Mark was very knowledgeable and walked us through Scrum using the actual technique. Very good technique.
Kevin COttawa
Mark was fantastic! He explained the concepts very clearly and kept the class very engaging for the 2 days. He has a wealth of experience and was able to convey that to the class (plus the fun soap box moments).
Anthony GVirtual
This was a very illuminating overview of Scrum roles and best practices, taught by a very engaging instructor.
Douglas GPrivate Client
Very passionate and organized, kept material interesting.
Sjoerd FEdmonton
Great job, easy to understand and fun.
Matt CKitchener-Waterloo
Very informative and fun learning session.
Kim KPrivate Client
Instructor kept the course interested, kept us engaged through fun exercises. I love the course content, the book. Well prepared reference.
Hulya AOttawa
I really enjoyed Mark, despite not being my sector I was able to make connections and take away information.
Catherine BOttawa
Second course with Mark went great. I have to figure out how to afford more?
David HMontreal
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Instructor was excellent. Provided an environment of communication.
Nathalile LOttawa
I had made one course already (Scrum Master) a couple of years back, and again Mark did not disappoint, good empathy, great presence and vibrant (even through virtual activities) always appreciate the good vibes. Content is serious but Mark knows how to go beyond simply handing out his knowledge, he makes it an experience.
Romain HVirtual
Well presented - effective - open to discussion - provides information that shows us better methods and resources for self learning.
Bedros NMontreal
Objective when needed and directs us to the conclusions. Interesting course.
Andre MMontreal
The combination of hands-on practice and excellent facilitation style made this course enjoyable, useful and very applicable to my day to day life as a Project Manager. The content was carefully curated and meaningful discussions were had
during the session. It was engaging, interactive and insightful! I would highly recommend Mark and the Agile Pain Relief company for anyone looking to do their CSM training and pass the exam!
Valerie GVirtual
Mark was able to provide valuable lessons in a short period of time. Using a variety of methods he illustrated and reinforced the key elements of scrum.
Sean BOttawa
Instructor was very well connected with the teams. Immense knowledge on Agile and Scrum.
Deepa MOttawa
Mark did an excellent job of teaching the material and went beyond just presenting it.
Noah AEdmonton
Excellent communicator and educator who encourages students to think through questions. Thorough course material to get student "Ready to Rock"
Sue LToronto
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
Mark was excellent! He is a very efficient communicator. Concise in the material he presents. The pace was great. I love the fact that scrum fundamentals were demonstrable.
Omesh MToronto
Very knowledgeable, informative, flexible in fitting situations into ideas.
Katie MOttawa
Very good introduction to my new role. Mark leads lively and thought-provoking discussions.
Bob COttawa
Mark delivered an excellent course, it was a value-packed 2 days.
Brent COttawa
Mark is very patient and gives very good explanations. Setup the environment to be very friendly.
Zac LVirtual
Mark was very enthusiastic and encouraging to learn from. He was very open to all ideas, and did not hesitate to tell us how we can better our companies.
Kelvin HVirtual
Well structured training. Excellent communication skills.
Khaled MToronto
The course was highly insightful. I feel more prepared to take on a Product Owner role. The instructor delivered it in a very easy to understand, digestable way. Making it fun and interactive and educational.
Mhairy MToronto
Brilliant approach to coaching.
Serguei LToronto
I enjoyed having Mark as an instructor, he is knowledgeable on the topic, provided easy to follow examples, and has a good sense of humour. I liked how he took notes on questions
people had, provided a brief answer and then provided links after the workshop so that we could follow up on the topics that interest us. The 10 min sanity breaks that he gave every
hour were great as it allowed my brain to relax and then come back and focus. I really enjoyed the course, I learned lots over the 2 day workshop. I feel like 2 days might be a bit short for the course as I would have enjoyed another day of the course to learn more and refine my skills. I would recommend this course to anyone new to the scrum master role or interested in learning about scrum as it gives you a great base that you can expand.
Christopher MVirtual
The course included everything I hoped to cover and Mark very well demonstrated its content.
Jerome CToronto
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Canada's AI Strategy Mistakes Adoption for Productivity
There is a massive gap between claiming AI will boost productivity and actually fixing bottlenecks. Lessons from Canada's healthcare system and Humber River Hospital.
Read full article
Scrum Events and Artifacts - 8 min read
How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
Product Backlog refinement isn't about writing User Stories, it's about having conversations. Learn to fix some of the most common problems with the Refinement process.
Read full articleWhy choose us
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A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.