Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
It has been a long time where 5 days of work didn't feel like 5 days. The course was so fun, I really enjoyed coming into work.
Cong LVancouver
Came back to take my CSPO specifically with Mark for a reason. Amazing Instructor.
Daniel LMontreal
Mark brings a wealth of knowledge and practical experience and stories. We have applied many of the ideas and totally revitalized the way we run our Agile process.
MacMillan JKitchener-Waterloo
Instructor was engaged, interesting, and fun. He included all members in discussion and Q/A. The course provided me with what I need to start effectively using scrum at work.
Erik CEdmonton
This is my second course with Mark and it was fantastic! Mark is incredibly knowledgeable and engaging. Taking the course virtually was very smooth. I was still able to connect with some great new people while learning a ton and having fun.
Robin DVirtual
Mark provides clarity into the mystical world of Agile and Scrum with practical examples and Jedi wisdom. Add some psychosocial games into the batch and your in for an adventure. Training will test not just your ability to obtain facts, but leave you pondering the cavernous opportunities for the scum master to be an agent of organizational change.
Petrus BVirtual
There is so much about Scrum that I didn't know I didn't know! Thanks Mark for an informative and engaging 2 days.
Dan LKitchener-Waterloo
Mark's session was a great combination of theory, practical exercises and real life stories that kept this learner engaged and involved. Time spent was definitely worthwhile. Thanks!
Justin LVirtual
This has been the most useful training course I have taken. Even though we have been practicing "Scrum" for years there was no useless content.
Simon HOttawa
Had little to no knowledge/training of Scrum & Agile and this was a great intro, with a couple of deep(er) dives. This course definitely helped me get introduced to Scrum and the world of Agile. While it's nice that scrum doesn't explicitly tell you how to do something, it definitely requires a significant amount of application in the real world to learn it.
Daneila DToronto
Well versed in knowledge and provided great "philosophical" thinking towards solutions to problems at work. Fun and approachable. Encourages solution formulation yourself.
Kang CKitchener-Waterloo
Mark was the best instructor that I have learned from. His style of delivery is very crisp and enjoyable. Loved every minute of it.
Rajiv MToronto
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
Interesting personality and presentation style. Instructor's views align well with my own -> don't continue doing 'insane' things
Brad LEdmonton
He is funny. And smart. And a good storyteller. All together = great combo.
Melanie HEdmonton
Mark is great, crams a boat load into two days effectively.
Gordon IVirtual
Mark is amazing at asking thought-povoking questions to think on issues at a 2nd degree level. (i.e. reasons behind the challenge)
Connie LToronto
Very good experience, learned a lot, will be able to apply what I have learned, good job.
David KEdmonton
Mark really knows this material well and was able to address all questions well to the satisfaction of everyone. Managed the room and our assigned tasks/activities well.
Ursula JToronto
Excellent course, very knowledgeable instructor. Will highly recomment the product owner course.
Florentino LPrivate Client
5 Stars
Yui HEdmonton
Mark is an amazing instructor who really knows how to make his audience listen and follow his instructions. He takes time to
understand the audience's question and makes sure that the answer is fully satisfactory . The three days course was very well designed and almost all major aspects were covered. The scheduled breaks also gave the opportunities to get some fresh air and come back with a focused mind. I look forward to joining some more workshops with Mark in future.
Sanjida HVirtual
I enjoyed the course and the instruction. Good examples were provided. Excercises helped me understand concepts.
Claire LPrivate Client
Fantastic overview of Scrum and the need to create High Performing Teams.
Greg LEdmonton
Mark is adept at relating Agile to both techanical and everyday tasks. This is useful in groups include non-techanical members. While he has tendency to get sidetracked, the divergences are useful and relevant, adding depth to the topic under discussion.
Erin LPrivate Client
This course was a rapid-fire immersion into the world of scrum. As such, it provides a grounding for us to start on the journey to becoming a good scrummaster.
Steve HToronto
Passionate, Articulate, Well organized, and knowledgeable. Highly recommended
Nick KVancouver
Mark is great and the course is very valuable. I really appricate your time and patience. We covered a lot of mtaterial which is great.
William DOttawa
Great session overall. Appreciate your openness and honesty.
Lisa FToronto
I had the best two days of practical training on Agile. Instructor has logical answers to my questions.
Angie EEdmonton
Instructor very knowledgeable, supportive, and a great coach.
Jay BVancouver
He knows his subject well! He respect the different levels of understanding of each participant. He really respect the schedule.
Julie JVirtual
Mark has been very important in teaching us the scrummaster role and scrum processes.
Maxime GMontreal
Mark was an excellent instructor and I learned a lot in this workshop considering it was only 2 days. I would recommend it to my friends and colleagues.
Mohamed EVirtual
The course included everything I hoped to cover and Mark very well demonstrated its content.
Jerome CToronto
Mark is very knowledgable. I really enjoy his style of teaching. Very good course.
Lionel GPrivate Client
Amazing! Friendly, funny, smart, open-minded individual. Great job, Mark!
S M Tadmir CToronto
Great in depth knowledge of subject matter.
Joseph COttawa
Mark did a great job sparking conversation, without reading slide after slide. Very happy with this course.
Lee GPrivate Client
Long days but really challenged me to rethink how I can enhance my BA skills and how to contribute in different ways to my team.
Pearline EVancouver
It's a pleasure knowing my instructor and I'm motivated to learn and read more.
Difei DToronto
The variation of types of exercises kept things interesting, much better than answer questions.
Michael GOttawa
Very instructive course and thought provoking. I will use it in a unique way and it gave me approach that will allow it to work for me.
Mike GVancouver
Engaged every minute of the course.
Eugene LMontreal
Created a very nice and open environment which helped the learning process.
Ricardo CKitchener-Waterloo
Mark made the class enjoyable. I was initially dreading a 3 day course. After the first day I knew that I could live through the course.
Dickie BPrivate Client
I found the instructor extremely engaging and very knowledgeable about the subject. The time flew by!
Granville GOttawa
Good course, lots of excellent content, examples and materials. Would recommend. Mark is a good facilitator who is honest and understanding about the technical and organizational challenges.
Charles MVirtual
The ScrumMaster training as facilitated by Mark Levison was an invaluable experience in my both by personal and professional growth. Mark's instruction kept me engaged and entertained with materials for the duration of the 2 day seminar. I will highly recommend this course to anyone interested in exploring Agile within their places of work.
Mike EVirtual
Mark was great at teaching the class. He really knows the course and it is obvious Scrum is second nature to him. Real life experience (in class exercises) are key to learning Scrum.
Cara CToronto
Mark was the best instructor that I have learned from. His style of delivery is very crisp and enjoyable. Loved every minute of it.
Rajiv MToronto
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
Interesting personality and presentation style. Instructor's views align well with my own -> don't continue doing 'insane' things
Brad LEdmonton
He is funny. And smart. And a good storyteller. All together = great combo.
Melanie HEdmonton
Mark is great, crams a boat load into two days effectively.
Gordon IVirtual
Mark is amazing at asking thought-povoking questions to think on issues at a 2nd degree level. (i.e. reasons behind the challenge)
Connie LToronto
Very good experience, learned a lot, will be able to apply what I have learned, good job.
David KEdmonton
It has been a long time where 5 days of work didn't feel like 5 days. The course was so fun, I really enjoyed coming into work.
Cong LVancouver
Mark really knows this material well and was able to address all questions well to the satisfaction of everyone. Managed the room and our assigned tasks/activities well.
Ursula JToronto
Excellent course, very knowledgeable instructor. Will highly recomment the product owner course.
Florentino LPrivate Client
5 Stars
Yui HEdmonton
Came back to take my CSPO specifically with Mark for a reason. Amazing Instructor.
Daniel LMontreal
Mark is an amazing instructor who really knows how to make his audience listen and follow his instructions. He takes time to
understand the audience's question and makes sure that the answer is fully satisfactory . The three days course was very well designed and almost all major aspects were covered. The scheduled breaks also gave the opportunities to get some fresh air and come back with a focused mind. I look forward to joining some more workshops with Mark in future.
Sanjida HVirtual
I enjoyed the course and the instruction. Good examples were provided. Excercises helped me understand concepts.
Claire LPrivate Client
Fantastic overview of Scrum and the need to create High Performing Teams.
Greg LEdmonton
Mark is adept at relating Agile to both techanical and everyday tasks. This is useful in groups include non-techanical members. While he has tendency to get sidetracked, the divergences are useful and relevant, adding depth to the topic under discussion.
Erin LPrivate Client
This course was a rapid-fire immersion into the world of scrum. As such, it provides a grounding for us to start on the journey to becoming a good scrummaster.
Steve HToronto
Mark brings a wealth of knowledge and practical experience and stories. We have applied many of the ideas and totally revitalized the way we run our Agile process.
MacMillan JKitchener-Waterloo
Passionate, Articulate, Well organized, and knowledgeable. Highly recommended
Nick KVancouver
Mark is great and the course is very valuable. I really appricate your time and patience. We covered a lot of mtaterial which is great.
William DOttawa
Great session overall. Appreciate your openness and honesty.
Lisa FToronto
I had the best two days of practical training on Agile. Instructor has logical answers to my questions.
Angie EEdmonton
Instructor very knowledgeable, supportive, and a great coach.
Jay BVancouver
He knows his subject well! He respect the different levels of understanding of each participant. He really respect the schedule.
Julie JVirtual
Instructor was engaged, interesting, and fun. He included all members in discussion and Q/A. The course provided me with what I need to start effectively using scrum at work.
Erik CEdmonton
This is my second course with Mark and it was fantastic! Mark is incredibly knowledgeable and engaging. Taking the course virtually was very smooth. I was still able to connect with some great new people while learning a ton and having fun.
Robin DVirtual
Mark has been very important in teaching us the scrummaster role and scrum processes.
Maxime GMontreal
Mark was an excellent instructor and I learned a lot in this workshop considering it was only 2 days. I would recommend it to my friends and colleagues.
Mohamed EVirtual
The course included everything I hoped to cover and Mark very well demonstrated its content.
Jerome CToronto
Mark is very knowledgable. I really enjoy his style of teaching. Very good course.
Lionel GPrivate Client
Amazing! Friendly, funny, smart, open-minded individual. Great job, Mark!
S M Tadmir CToronto
Great in depth knowledge of subject matter.
Joseph COttawa
Mark did a great job sparking conversation, without reading slide after slide. Very happy with this course.
Lee GPrivate Client
Mark provides clarity into the mystical world of Agile and Scrum with practical examples and Jedi wisdom. Add some psychosocial games into the batch and your in for an adventure. Training will test not just your ability to obtain facts, but leave you pondering the cavernous opportunities for the scum master to be an agent of organizational change.
Petrus BVirtual
Long days but really challenged me to rethink how I can enhance my BA skills and how to contribute in different ways to my team.
Pearline EVancouver
It's a pleasure knowing my instructor and I'm motivated to learn and read more.
Difei DToronto
The variation of types of exercises kept things interesting, much better than answer questions.
Michael GOttawa
Very instructive course and thought provoking. I will use it in a unique way and it gave me approach that will allow it to work for me.
Mike GVancouver
There is so much about Scrum that I didn't know I didn't know! Thanks Mark for an informative and engaging 2 days.
Dan LKitchener-Waterloo
Engaged every minute of the course.
Eugene LMontreal
Mark's session was a great combination of theory, practical exercises and real life stories that kept this learner engaged and involved. Time spent was definitely worthwhile. Thanks!
Justin LVirtual
This has been the most useful training course I have taken. Even though we have been practicing "Scrum" for years there was no useless content.
Simon HOttawa
Created a very nice and open environment which helped the learning process.
Ricardo CKitchener-Waterloo
Mark made the class enjoyable. I was initially dreading a 3 day course. After the first day I knew that I could live through the course.
Dickie BPrivate Client
I found the instructor extremely engaging and very knowledgeable about the subject. The time flew by!
Granville GOttawa
Good course, lots of excellent content, examples and materials. Would recommend. Mark is a good facilitator who is honest and understanding about the technical and organizational challenges.
Charles MVirtual
The ScrumMaster training as facilitated by Mark Levison was an invaluable experience in my both by personal and professional growth. Mark's instruction kept me engaged and entertained with materials for the duration of the 2 day seminar. I will highly recommend this course to anyone interested in exploring Agile within their places of work.
Mike EVirtual
Had little to no knowledge/training of Scrum & Agile and this was a great intro, with a couple of deep(er) dives. This course definitely helped me get introduced to Scrum and the world of Agile. While it's nice that scrum doesn't explicitly tell you how to do something, it definitely requires a significant amount of application in the real world to learn it.
Daneila DToronto
Mark was great at teaching the class. He really knows the course and it is obvious Scrum is second nature to him. Real life experience (in class exercises) are key to learning Scrum.
Cara CToronto
Well versed in knowledge and provided great "philosophical" thinking towards solutions to problems at work. Fun and approachable. Encourages solution formulation yourself.
Kang CKitchener-Waterloo
Confused? Burnt Out? Disillusioned?
WE FEEL YOUR PAIN
Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
New to Scrum
Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
Certified Scrum Training
Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application.
Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
Your Trusted Resource Center for Everything Scrum & Agile
Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
Artificial Intelligence7 min read
Canada's AI Strategy Mistakes Adoption for Productivity
There is a massive gap between claiming AI will boost productivity and actually fixing bottlenecks. Lessons from Canada's healthcare system and Humber River Hospital.
Read full article
Scrum Events and Artifacts8 min read
How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
Product Backlog refinement isn't about writing User Stories, it's about having conversations. Learn to fix some of the most common problems with the Refinement process.
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
Money-back guarantee
You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
Registration is now open for workshops:
About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.