Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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Students certified
96%
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20+
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Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Really enjoyed the course. Mark has a unique way of explaining concepts that have a very positive effect on the learning process.
Daniel LMontreal
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
Mark is a very smart, passionate, knowledgable trainer, with a charismatic personality and great pedagogical skills. I see his potential to change companies culture. The course really taught me many things and made me want to read and know more!
Iulia AToronto
Overall, this was a well curated and delivered course. The instructor is SME on the subject of Scrum with lots of hands-on experiences. This helps to drive the points home to the trainees. Bravo Mark for the excellent job done.
Adefemi DVirtual
Brilliant! Truly enjoyed the information and material. Instructor related well to class and provided for fantastic environment for learning. Would recommend this course and facilitator in a heart beat.
Raquel BPrivate Client
Instructor is knowledgeable and also a good instructor (you don't always get both!) Course was well done with enough 'meat' to enable students to implement core concepts without overwhelming.
Cassandra HEdmonton
This is my second course with Mark and it was fantastic! Mark is incredibly knowledgeable and engaging. Taking the course virtually was very smooth. I was still able to connect with some great new people while learning a ton and having fun.
Robin DVirtual
Amazing experience attending this course. I learned an incredible amount from Mark, to apply to my career and better relationship building techniques.
Nicole DOttawa
Great to get this training from the subject matter expert.
Nisha AToronto
Strong instructor, great knowledge of the material. A very good pace.
Ken AKitchener-Waterloo
This is the first course that I have taken virtually, and I enjoyed it very much. Thanks to Mark!
Jennifer HVirtual
Mark is a very clear and engaging instructor. He is able to use examples and exercises to ground our learning.
Ayesha KOttawa
Mark is a very entertaining instructor. I feel I learned a great deal more than I could through reading/self study.
Michael HToronto
Mark is excellent. He instructs and communicates in simple and visual ways that are memorable. He is adaptable, and does a great job balancing needs of individuals and the group.
Ryan MToronto
The instructor and course were generally excellent – the curriculum was thorough, and the instructor was engaging. I definitely feel like I came out a lot more knowledgeable
about Scrum and both the PO and Scrum Master roles (despite the fact that this was not Scrum Master training), and I have lots of ideas percolating on how to implement Agile strategies in my work and with my team.
Natasha HVirtual
Mark taught the course in-depth; I gained a lot of knowledge on facilitating a scrum team in achieving its goals. Thanks a lot for such an amazing presentation format.
Be-Done IVirtual
Instructor very excellent and the course is very good to introduce perople to the Agile Methodology.
Sonia JPrivate Client
Mark is a lively and engaging instructor. Information was presented effectively and at a reasonable pace.
Joel DOttawa
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Excellent communicator and interacts well with the class. Great knowledge of course material and a genuine advocate of Scrum.
Tony CToronto
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
Lots of information and data for a great walk through about the agile methodology.
Pierre-Michel AMontreal
Lively, knowledgeable instructor who delivered the material creatively (no powerpoint! ) and made everyone comfortable.
Karen BOttawa
Long days but really challenged me to rethink how I can enhance my BA skills and how to contribute in different ways to my team.
Pearline EVancouver
I had the best two days of practical training on Agile. Instructor has logical answers to my questions.
Angie EEdmonton
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
As a junior developer you helped me learn more about software development and the right way to do things.
Joe HPrivate Client
Mark is very knowledgeable and his experience with Agile and Scrum was awesome as he was able to provide lots of tips and examples.
Sophie CVirtual
I liked the Powerpoint-less approach. It kept me more engaged and was less barrier in learning.
Geoff DKitchener-Waterloo
I enjoyed Mark's personality and vast knowledge he provided.
Adrian CToronto
Great instructor, knowledgeable, kept team engaged for two full days.
Nermin JToronto
Instructor was great and dialed into the topic. He was also effective at managing differing opinions.
Scott BVirtual
Great use of time. Very clear examples of work life situations.
Duane BToronto
Hands on experience in the subject helps to communicate most of the inportant message throughout the course.
Wael FToronto
I really liked that although we did a paper website exercise we used it as a tool for conversation and there wasn't pressure to complete and present it to the group.
Angela GToronto
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
I thought Mark did a great job. Never missed a beat and gave us a great experience
Sahan DOttawa
I thought the overall course material was excellent and was well present by a very dynamic and thoughful instructor.
Austin DOttawa
Good energy. Good examples. Kept the class on track.
Wilson CEdmonton
Mark was great. Excellent sense of humor, great ability to adapt, wealth of business and sugject matter knowledge.
Jesse BPrivate Client
A lot to learn and a lot to cover for Scrum. Mark was living the art of scrum and set a role model of time box.
Dang DVancouver
It was an excellent seminar. It gave us hands-on exercises. I can see lots of challenges ahead as I try to implement changes to our scrum team. Should be fun and interesting journey!
Ann Margaret GMontreal
It was a very good experience for me, I appreciate how much knowledge the instructor transferred to us in just 2 days.
Elena KOttawa
Very informative and interesting introduction to the concepts and principles of Agile development and Scrum.
Michael HVancouver
Mark is great - knows the material and can address all questions, prompting us to try and answer them first! Great trainer, I would recommend him to others.
Frances AOttawa
Mark delivered the course exceptionally well.
Amjad GEdmonton
Instructor was very knowledgable! Incredible library in his head.
Kafia BOttawa
Mark is very entertaining and knowledgable, the combination of which made for a great two days of training, well done!
Daniel JKitchener-Waterloo
Calm, knowledgeable, and open to questions. Great.
Brandon GVirtual
Mark is very enthusiastic and responsive, good at eliciting participation, diverse exercises to keep us from getting bored, informative answers. Good focus on cross-functional teams and sharing non-dev where we fit in.
Carly HPrivate Client
Strong instructor, great knowledge of the material. A very good pace.
Ken AKitchener-Waterloo
Really enjoyed the course. Mark has a unique way of explaining concepts that have a very positive effect on the learning process.
Daniel LMontreal
This is the first course that I have taken virtually, and I enjoyed it very much. Thanks to Mark!
Jennifer HVirtual
Mark is a very clear and engaging instructor. He is able to use examples and exercises to ground our learning.
Ayesha KOttawa
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
Mark is a very entertaining instructor. I feel I learned a great deal more than I could through reading/self study.
Michael HToronto
Mark is excellent. He instructs and communicates in simple and visual ways that are memorable. He is adaptable, and does a great job balancing needs of individuals and the group.
Ryan MToronto
The instructor and course were generally excellent – the curriculum was thorough, and the instructor was engaging. I definitely feel like I came out a lot more knowledgeable
about Scrum and both the PO and Scrum Master roles (despite the fact that this was not Scrum Master training), and I have lots of ideas percolating on how to implement Agile strategies in my work and with my team.
Natasha HVirtual
Mark taught the course in-depth; I gained a lot of knowledge on facilitating a scrum team in achieving its goals. Thanks a lot for such an amazing presentation format.
Be-Done IVirtual
Mark is a very smart, passionate, knowledgable trainer, with a charismatic personality and great pedagogical skills. I see his potential to change companies culture. The course really taught me many things and made me want to read and know more!
Iulia AToronto
Instructor very excellent and the course is very good to introduce perople to the Agile Methodology.
Sonia JPrivate Client
Mark is a lively and engaging instructor. Information was presented effectively and at a reasonable pace.
Joel DOttawa
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Excellent communicator and interacts well with the class. Great knowledge of course material and a genuine advocate of Scrum.
Tony CToronto
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
Lots of information and data for a great walk through about the agile methodology.
Pierre-Michel AMontreal
Lively, knowledgeable instructor who delivered the material creatively (no powerpoint! ) and made everyone comfortable.
Karen BOttawa
Long days but really challenged me to rethink how I can enhance my BA skills and how to contribute in different ways to my team.
Pearline EVancouver
Overall, this was a well curated and delivered course. The instructor is SME on the subject of Scrum with lots of hands-on experiences. This helps to drive the points home to the trainees. Bravo Mark for the excellent job done.
Adefemi DVirtual
I had the best two days of practical training on Agile. Instructor has logical answers to my questions.
Angie EEdmonton
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
As a junior developer you helped me learn more about software development and the right way to do things.
Joe HPrivate Client
Mark is very knowledgeable and his experience with Agile and Scrum was awesome as he was able to provide lots of tips and examples.
Sophie CVirtual
I liked the Powerpoint-less approach. It kept me more engaged and was less barrier in learning.
Geoff DKitchener-Waterloo
I enjoyed Mark's personality and vast knowledge he provided.
Adrian CToronto
Great instructor, knowledgeable, kept team engaged for two full days.
Nermin JToronto
Brilliant! Truly enjoyed the information and material. Instructor related well to class and provided for fantastic environment for learning. Would recommend this course and facilitator in a heart beat.
Raquel BPrivate Client
Instructor is knowledgeable and also a good instructor (you don't always get both!) Course was well done with enough 'meat' to enable students to implement core concepts without overwhelming.
Cassandra HEdmonton
Instructor was great and dialed into the topic. He was also effective at managing differing opinions.
Scott BVirtual
Great use of time. Very clear examples of work life situations.
Duane BToronto
Hands on experience in the subject helps to communicate most of the inportant message throughout the course.
Wael FToronto
I really liked that although we did a paper website exercise we used it as a tool for conversation and there wasn't pressure to complete and present it to the group.
Angela GToronto
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
I thought Mark did a great job. Never missed a beat and gave us a great experience
Sahan DOttawa
I thought the overall course material was excellent and was well present by a very dynamic and thoughful instructor.
Austin DOttawa
This is my second course with Mark and it was fantastic! Mark is incredibly knowledgeable and engaging. Taking the course virtually was very smooth. I was still able to connect with some great new people while learning a ton and having fun.
Robin DVirtual
Good energy. Good examples. Kept the class on track.
Wilson CEdmonton
Mark was great. Excellent sense of humor, great ability to adapt, wealth of business and sugject matter knowledge.
Jesse BPrivate Client
Amazing experience attending this course. I learned an incredible amount from Mark, to apply to my career and better relationship building techniques.
Nicole DOttawa
A lot to learn and a lot to cover for Scrum. Mark was living the art of scrum and set a role model of time box.
Dang DVancouver
It was an excellent seminar. It gave us hands-on exercises. I can see lots of challenges ahead as I try to implement changes to our scrum team. Should be fun and interesting journey!
Ann Margaret GMontreal
It was a very good experience for me, I appreciate how much knowledge the instructor transferred to us in just 2 days.
Elena KOttawa
Very informative and interesting introduction to the concepts and principles of Agile development and Scrum.
Michael HVancouver
Mark is great - knows the material and can address all questions, prompting us to try and answer them first! Great trainer, I would recommend him to others.
Frances AOttawa
Mark delivered the course exceptionally well.
Amjad GEdmonton
Instructor was very knowledgable! Incredible library in his head.
Kafia BOttawa
Mark is very entertaining and knowledgable, the combination of which made for a great two days of training, well done!
Daniel JKitchener-Waterloo
Calm, knowledgeable, and open to questions. Great.
Brandon GVirtual
Mark is very enthusiastic and responsive, good at eliciting participation, diverse exercises to keep us from getting bored, informative answers. Good focus on cross-functional teams and sharing non-dev where we fit in.
Carly HPrivate Client
Great to get this training from the subject matter expert.
Nisha AToronto
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.