Artificial Intelligence - 9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
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20+
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Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark was recommended to me from a colleague and I honestly was delighted of how much I learned from the course. I have been as a project manager for a number of years, and I really felt that I was able to understand how to apply this to my current work and also even how to work within my working style.
Joyce KVirtual
Great two days! Added new tools to my PO toolbox and Mark has inspired me again to improve as a PO and to improve my team's scrumming.
Binh HMontreal
I participated in the Certified Scrum Master course instructed by Mark Levison. Mark is a very well educated in the Agile Scrum methodology and presented the course material in a very entertaining way during the 2-day course. I learned a lot of things I had not previously known even though I had been practicing scrum for the past 5 years. I would highly recommend that every organization send their scrum focal’s to this training – it will help them advance their organization in implementing, and delivering scrum based projects, thus help their business be more successful.
Graham FVirtual
The positive focus on people and the team was excellent. Incorporating the scrum process in the actual training session is brilliant.
Michael JMontreal
This course has validated what I want to do for the rest of my career.
Diane KVancouver
This was the first professional class I've taken that gave me a more in depth perspective of the scrum process. Really concise in explanations. Stays on topic as best as possible. Extremely helpful.
Michelle KToronto
Mark's ability to adapt to the background of students and relate to their org's characteristics adds exceptional value. This course isn't just for software development!
Paul AOttawa
I had made one course already (Scrum Master) a couple of years back, and again Mark did not disappoint, good empathy, great presence and vibrant (even through virtual activities) always appreciate the good vibes. Content is serious but Mark knows how to go beyond simply handing out his knowledge, he makes it an experience.
Romain HVirtual
Mark Levison’s Agile Pain Relief was a wonderful, immersive introduction into the world of Scrum. He is an engaging, thoughtful and well prepared instructor. The course activities were interactive, informative and really served to engrain and apply Scrum knowledge. I would highly recommend this course to anyone looking to become a CSM.
Wes KVirtual
I have appreciated using the scrum to the training course itself.
Ionut MMontreal
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Very good experience, learned a lot, will be able to apply what I have learned, good job.
David KEdmonton
Really liked the approach by Mark to apply Scrum methodology to this training. Also Mark was available to answer questions and patient.
Damien JOttawa
Great conversations. Thanks, Mark! My confidence in understanding the role increased!
Orville HEdmonton
Awesome instructor, great course.
Kristie KPrivate Client
Mark did an awesome job. He is very knowledgable, helpful, and patient. I will recommend this course for sure.
Jamal EToronto
Terrific! Well thought out responses to questions. Great base of experience. Practical approach to teaching. 10/10
Edward LOttawa
Excellent course content delivered in a direct, practical and memorable fashion.
Kimberley KOttawa
This was a fantastic, informative course! I'm ready to try a few of the retro "games" with the team next week.
Erin GOttawa
Excellent course, very knowledgeable instructor. Will highly recomment the product owner course.
Florentino LPrivate Client
Mark was very patient with questions from the group and excellent at making us think.
Chris TToronto
Very instructive course and thought provoking. I will use it in a unique way and it gave me approach that will allow it to work for me.
Mike GVancouver
Mark is very easy to listen to. He is knowledgeable and keeps the class engaged. He has a lot of experience.
Lori CToronto
Mark is very knowledgable. He provided interesting background on errors/mistakes committed by Scrum teams.
Prabh SToronto
Mark was absolutely good. He has a confidence that helps me know what is and is not part of scrum. He has a clarity about the concept of scrum. He allows session participants to see where they can be creative.
Kelly SVirtual
Awesome. I got more than enough info to get me started and max team productivity.
Joel RVancouver
We covered a vast amount of information in 2 days - all extremely helpful! Mark kept the class engaged and it is clear he is enthusiastic and believs in the methodology he is teaching, which has a very positive influence. He was open to discussing topics the class had questions about while fitting in a lot of other valuable items!
Jennifer SToronto
Great! Humour is a plus too!
Daryl BVancouver
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
The combination of hands-on practice and excellent facilitation style made this course enjoyable, useful and very applicable to my day to day life as a Project Manager. The content was carefully curated and meaningful discussions were had
during the session. It was engaging, interactive and insightful! I would highly recommend Mark and the Agile Pain Relief company for anyone looking to do their CSM training and pass the exam!
Valerie GVirtual
Thanks Mark! Course was enjoyable and your time spent on each topic was awsome!
Henrik SPrivate Client
Course was great and enjoyable. Lots of make you think kind of questions.
Andrew FOttawa
Excellent! Useful training techniques. Useful anecdotes, exercies, and reference material.
Joel SMontreal
Another excellent course! Great balance of theory, exercises, and anecdotes.
Adam BOttawa
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
Well prepared. Knowledgeable on and passionate about the subject matter. The virtual course functioned equally well as the in-class course.
Lin-Mari LVirtual
Very knowledgeable and very fun and interesting way to deliver the content.
Eric SToronto
The course provided an excellent deep dive into scrum and the role of the scrum master. The instructor was very knowledgeable and well versed on the research of scrum.
Robyne LOttawa
Instructor is very knowledgeable, approachable and fun which aids learning.
Kevin MOttawa
A +
Derek SOttawa
Really dynamic. A lot of information about the mindset and objectives versus the actual techniques.
Valerie ROttawa
Effective, making him do things with powerpoint would be fun to watch.
Gary SEdmonton
Mark explained things well. He's nice. There are valuable discussions during the course, that I saw others problems and experiences.
Hoo LKitchener-Waterloo
Mark is excellent. He instructs and communicates in simple and visual ways that are memorable. He is adaptable, and does a great job balancing needs of individuals and the group.
Ryan MToronto
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
Mark's knowledge and real world examples have cleared up my knowledge of scrum, the roles and responsibilities of the scrum team, and what I need to implement in my organization.
Greg MEdmonton
Awesome, good humour and very knowledgeable about side elements and how they come into play.
Daniel LOttawa
Mark did a great job over the course of two days. It was a good balance of information distribution and practice of that information in small groups. The concepts covered were tied to real life work situations and that made it easier to see how you would play the role of scrum master in those situations. I appreciated the time Mark allowed for questions and discussion of the topics covered in class. The breaks offered provided a good balance with being on the camera and learning online for two days. I would recommend this course and Mark as an instructor to anyone interested in learning more about Scrum and the role of scrum master.
Jessica SVirtual
The CSM course was extremely valuable in understanding the theorotical and practical concepts and techniques necessary to start my journey as Scrum Master. Mark was a knowledgeable and flexible facilitor.
Erik GToronto
Mark is super knowledgable on the topic and presents it in a fun and educational atmosphere. Really enjoyed the team work and Mark's perspective on a lot of the information.
Shelly MToronto
I have appreciated using the scrum to the training course itself.
Ionut MMontreal
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Very good experience, learned a lot, will be able to apply what I have learned, good job.
David KEdmonton
Really liked the approach by Mark to apply Scrum methodology to this training. Also Mark was available to answer questions and patient.
Damien JOttawa
Great conversations. Thanks, Mark! My confidence in understanding the role increased!
Orville HEdmonton
Mark was recommended to me from a colleague and I honestly was delighted of how much I learned from the course. I have been as a project manager for a number of years, and I really felt that I was able to understand how to apply this to my current work and also even how to work within my working style.
Joyce KVirtual
Awesome instructor, great course.
Kristie KPrivate Client
Mark did an awesome job. He is very knowledgable, helpful, and patient. I will recommend this course for sure.
Jamal EToronto
Terrific! Well thought out responses to questions. Great base of experience. Practical approach to teaching. 10/10
Edward LOttawa
Excellent course content delivered in a direct, practical and memorable fashion.
Kimberley KOttawa
Great two days! Added new tools to my PO toolbox and Mark has inspired me again to improve as a PO and to improve my team's scrumming.
Binh HMontreal
This was a fantastic, informative course! I'm ready to try a few of the retro "games" with the team next week.
Erin GOttawa
I participated in the Certified Scrum Master course instructed by Mark Levison. Mark is a very well educated in the Agile Scrum methodology and presented the course material in a very entertaining way during the 2-day course. I learned a lot of things I had not previously known even though I had been practicing scrum for the past 5 years. I would highly recommend that every organization send their scrum focal’s to this training – it will help them advance their organization in implementing, and delivering scrum based projects, thus help their business be more successful.
Graham FVirtual
Excellent course, very knowledgeable instructor. Will highly recomment the product owner course.
Florentino LPrivate Client
The positive focus on people and the team was excellent. Incorporating the scrum process in the actual training session is brilliant.
Michael JMontreal
Mark was very patient with questions from the group and excellent at making us think.
Chris TToronto
Very instructive course and thought provoking. I will use it in a unique way and it gave me approach that will allow it to work for me.
Mike GVancouver
Mark is very easy to listen to. He is knowledgeable and keeps the class engaged. He has a lot of experience.
Lori CToronto
This course has validated what I want to do for the rest of my career.
Diane KVancouver
Mark is very knowledgable. He provided interesting background on errors/mistakes committed by Scrum teams.
Prabh SToronto
Mark was absolutely good. He has a confidence that helps me know what is and is not part of scrum. He has a clarity about the concept of scrum. He allows session participants to see where they can be creative.
Kelly SVirtual
Awesome. I got more than enough info to get me started and max team productivity.
Joel RVancouver
We covered a vast amount of information in 2 days - all extremely helpful! Mark kept the class engaged and it is clear he is enthusiastic and believs in the methodology he is teaching, which has a very positive influence. He was open to discussing topics the class had questions about while fitting in a lot of other valuable items!
Jennifer SToronto
Great! Humour is a plus too!
Daryl BVancouver
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
This was the first professional class I've taken that gave me a more in depth perspective of the scrum process. Really concise in explanations. Stays on topic as best as possible. Extremely helpful.
Michelle KToronto
The combination of hands-on practice and excellent facilitation style made this course enjoyable, useful and very applicable to my day to day life as a Project Manager. The content was carefully curated and meaningful discussions were had
during the session. It was engaging, interactive and insightful! I would highly recommend Mark and the Agile Pain Relief company for anyone looking to do their CSM training and pass the exam!
Valerie GVirtual
Thanks Mark! Course was enjoyable and your time spent on each topic was awsome!
Henrik SPrivate Client
Course was great and enjoyable. Lots of make you think kind of questions.
Andrew FOttawa
Excellent! Useful training techniques. Useful anecdotes, exercies, and reference material.
Joel SMontreal
Another excellent course! Great balance of theory, exercises, and anecdotes.
Adam BOttawa
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
Well prepared. Knowledgeable on and passionate about the subject matter. The virtual course functioned equally well as the in-class course.
Lin-Mari LVirtual
Very knowledgeable and very fun and interesting way to deliver the content.
Eric SToronto
The course provided an excellent deep dive into scrum and the role of the scrum master. The instructor was very knowledgeable and well versed on the research of scrum.
Robyne LOttawa
Instructor is very knowledgeable, approachable and fun which aids learning.
Kevin MOttawa
A +
Derek SOttawa
Really dynamic. A lot of information about the mindset and objectives versus the actual techniques.
Valerie ROttawa
Effective, making him do things with powerpoint would be fun to watch.
Gary SEdmonton
Mark explained things well. He's nice. There are valuable discussions during the course, that I saw others problems and experiences.
Hoo LKitchener-Waterloo
Mark is excellent. He instructs and communicates in simple and visual ways that are memorable. He is adaptable, and does a great job balancing needs of individuals and the group.
Ryan MToronto
Mark's ability to adapt to the background of students and relate to their org's characteristics adds exceptional value. This course isn't just for software development!
Paul AOttawa
I had made one course already (Scrum Master) a couple of years back, and again Mark did not disappoint, good empathy, great presence and vibrant (even through virtual activities) always appreciate the good vibes. Content is serious but Mark knows how to go beyond simply handing out his knowledge, he makes it an experience.
Romain HVirtual
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
Mark's knowledge and real world examples have cleared up my knowledge of scrum, the roles and responsibilities of the scrum team, and what I need to implement in my organization.
Greg MEdmonton
Mark Levison’s Agile Pain Relief was a wonderful, immersive introduction into the world of Scrum. He is an engaging, thoughtful and well prepared instructor. The course activities were interactive, informative and really served to engrain and apply Scrum knowledge. I would highly recommend this course to anyone looking to become a CSM.
Wes KVirtual
Awesome, good humour and very knowledgeable about side elements and how they come into play.
Daniel LOttawa
Mark did a great job over the course of two days. It was a good balance of information distribution and practice of that information in small groups. The concepts covered were tied to real life work situations and that made it easier to see how you would play the role of scrum master in those situations. I appreciated the time Mark allowed for questions and discussion of the topics covered in class. The breaks offered provided a good balance with being on the camera and learning online for two days. I would recommend this course and Mark as an instructor to anyone interested in learning more about Scrum and the role of scrum master.
Jessica SVirtual
The CSM course was extremely valuable in understanding the theorotical and practical concepts and techniques necessary to start my journey as Scrum Master. Mark was a knowledgeable and flexible facilitor.
Erik GToronto
Mark is super knowledgable on the topic and presents it in a fun and educational atmosphere. Really enjoyed the team work and Mark's perspective on a lot of the information.
Shelly MToronto
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.