Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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Students certified
96%
Client retention rate
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Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark did a great job. I learned way more than I thought. Scrum is way more than sprints and stand ups. It's a system for effective teams.
Joshua BVirtual
This course helped me understand the principles of Agile and how to implement it to achieve better performance with any team while having a good time. Really like the balance between the exercises and the theory.
Pierre LMontreal
Being engaged in activities with a group gave valuable insight into the problems we might face in our organizations. This course was great! I was never bored and enjoyed working with others. The course instructor was approachable, clear, and great at proving points.
David BMontreal
Great job Mark! Training was excellent. I now know what REAL scrum is and feel equipped to continue learning and practicing true scrum principles.
Cornelus MVirtual
Amazing course! Love every second of it. Mark kept us all engaged. I knew nothing about agile/scrum and now feel well equipped to make changes at work. I'd love for the rest of my team to attend.
Shravan COttawa
Mark is an amazing instructor-- knowledgeable, professional, but also humorous and fun. This is not one of those cookie-cutter courses, because Mark tailors the discussions to the needs of his students. It is suitable for someone new to Scrum, but also others with Scrum experience who would like to get more in-depth.
Sandy LVirtual
Great instructor, very satisfied, will recomment! I brought my whole team with me, happy I did.
Joshua COttawa
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
Overall, this was a well curated and delivered course. The instructor is SME on the subject of Scrum with lots of hands-on experiences. This helps to drive the points home to the trainees. Bravo Mark for the excellent job done.
Adefemi DVirtual
Mark's use and incorporation of the Agile process as part of the training course was an outstanding working demostration in practice real-time. His energy, knowledge, examples, were excellent.
Paul RPrivate Client
It's a pleasure knowing my instructor and I'm motivated to learn and read more.
Difei DToronto
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Very knowledgeable and pleasant to work with.
Kristian BEdmonton
Knows course material well. Quick to answer all questions.
Michael BEdmonton
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
Mark's knowledge and real world examples have cleared up my knowledge of scrum, the roles and responsibilities of the scrum team, and what I need to implement in my organization.
Greg MEdmonton
Great energy. Interesting course material.
Julie CToronto
He explained extremely well and gave great concrete examples. Helped to see how to apply to work place.
Genevieve CMontreal
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
Energetic, clear, helpful, inspiring, a great teacher.
Nadil POttawa
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
Mark was an excellent instructor. He was patient with us and mindful of the different types of humans in the class. Even though we got behind and had to skip the last exercise I didn't feel like I was missing anything. I think the discussions were of more value than the final sprint (so good choice). I really appreciate that he is giving us all kinds of materials and pointing us to books and articles to help us. I feel very supported. Mark did a great job of getting everyone involved and keeping people engaged. Group activities were well placed. I will be sure to recommend this course.
Karen PVirtual
Mark was an excellent instructor, with a sense of humour that helped keep my focus (which is particularly challenging with the course being online over 3 days). Being able to run through simulated sprints to help reinforce the material was very helpful.
Micheal CVirtual
Mark was great. I appreciated his directness.
James POttawa
The course and instructor was excellent. The concepts were clearly communicated.
Edmund CEdmonton
I thought the material and instructor was excellent. It was a full two days!
Shawn DEdmonton
Mark is amazing. He is a knowledgeable instructor about scrum and I would like to attend another course with him. He taught me the basic and theories of scrum. Now i will need to integrate it with the work place. I enjoyed this course as it provided me with the concept of scrum to bring forward to my team at work.
Justin CVirtual
Mark is great - knows the material and can address all questions, prompting us to try and answer them first! Great trainer, I would recommend him to others.
Frances AOttawa
Very concise, clear material. Lots of experience went into the material and live explanation.
Justin LKitchener-Waterloo
Mark was very engaging and provides an excellent overview of the Scrum methodology.
Stephane LEdmonton
Highly recommend it. This was awesome. Thank you. Mark is a very good instructor.
Philippe CMontreal
Great energy. Made the day pass with a mix of humour and data.
Matthew COttawa
I thought the instructor and course was excelelnt and very enlightening.
Aengus MEdmonton
Instructor was extremely well prepared, know the material inside and out. Always had a good response for every question. And had a great sense of humor
Christian BPrivate Client
Mark thanks for sharing your knowledge. I truly enjoyed your course. You have a great teaching ability.
Anaya MOttawa
Mark was fantastic. Enjoyed his coaching very well. Course was very interesting.
Robert AOttawa
Mark was such a great and fun instructor! He is very knowledgeable and good at explaining Scrum in a way that can be understood by all. I would definitely recommend this course with Mark to my colleagues and team!
Audrey MVirtual
Great course. I learned enough to get me started doing Scrum. The instructor really knows the content and made pleasant and dynamic the delivery.
Carlos MPrivate Client
My success criteria for the course were met by Mark's thoughtful responses to my in-class questions. I enjoyed interacting with the other course participants on the Mural platform.
Lydia CVirtual
Fantastic course. I am excited about implementing more of what I learned.
Andrew BToronto
Very easy to get along with and makes points very clearly.
Jason PToronto
Lively, knowledgeable instructor who delivered the material creatively (no powerpoint! ) and made everyone comfortable.
Karen BOttawa
Great facilitation techniques often used as a regular classroom teacher (i.e. rephrasing, simplificaion, observing, hinting, investigative learning).
Mike PMontreal
Very good two days with excellent discussions. Mark was very adept at provoking these discussions.
Richard MOttawa
Thoroughly knowledgeable about subject.
Enwei CVancouver
Mark made the class enjoyable. I was initially dreading a 3 day course. After the first day I knew that I could live through the course.
Dickie BPrivate Client
Mark Levison was very effective in delivering the material for the class. He kept it interesting and interactive even though this was an online course.
Marie LVirtual
Instructor was very clear.
May Lynn LEdmonton
I really enjoyed the workshop and I think the examples were really helpful in understanding the basics of scrum.
Louis-Pierre DMontreal
Mark had a way of getting info across in both fun yet informative ways. He loves to challenge and be challenged which made it a pleasure.
Ross CPrivate Client
Mark's use and incorporation of the Agile process as part of the training course was an outstanding working demostration in practice real-time. His energy, knowledge, examples, were excellent.
Paul RPrivate Client
Mark did a great job. I learned way more than I thought. Scrum is way more than sprints and stand ups. It's a system for effective teams.
Joshua BVirtual
It's a pleasure knowing my instructor and I'm motivated to learn and read more.
Difei DToronto
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Very knowledgeable and pleasant to work with.
Kristian BEdmonton
Knows course material well. Quick to answer all questions.
Michael BEdmonton
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
Mark's knowledge and real world examples have cleared up my knowledge of scrum, the roles and responsibilities of the scrum team, and what I need to implement in my organization.
Greg MEdmonton
Great energy. Interesting course material.
Julie CToronto
He explained extremely well and gave great concrete examples. Helped to see how to apply to work place.
Genevieve CMontreal
This course helped me understand the principles of Agile and how to implement it to achieve better performance with any team while having a good time. Really like the balance between the exercises and the theory.
Pierre LMontreal
Being engaged in activities with a group gave valuable insight into the problems we might face in our organizations. This course was great! I was never bored and enjoyed working with others. The course instructor was approachable, clear, and great at proving points.
David BMontreal
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
Energetic, clear, helpful, inspiring, a great teacher.
Nadil POttawa
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
Mark was an excellent instructor. He was patient with us and mindful of the different types of humans in the class. Even though we got behind and had to skip the last exercise I didn't feel like I was missing anything. I think the discussions were of more value than the final sprint (so good choice). I really appreciate that he is giving us all kinds of materials and pointing us to books and articles to help us. I feel very supported. Mark did a great job of getting everyone involved and keeping people engaged. Group activities were well placed. I will be sure to recommend this course.
Karen PVirtual
Mark was an excellent instructor, with a sense of humour that helped keep my focus (which is particularly challenging with the course being online over 3 days). Being able to run through simulated sprints to help reinforce the material was very helpful.
Micheal CVirtual
Mark was great. I appreciated his directness.
James POttawa
The course and instructor was excellent. The concepts were clearly communicated.
Edmund CEdmonton
I thought the material and instructor was excellent. It was a full two days!
Shawn DEdmonton
Mark is amazing. He is a knowledgeable instructor about scrum and I would like to attend another course with him. He taught me the basic and theories of scrum. Now i will need to integrate it with the work place. I enjoyed this course as it provided me with the concept of scrum to bring forward to my team at work.
Justin CVirtual
Great job Mark! Training was excellent. I now know what REAL scrum is and feel equipped to continue learning and practicing true scrum principles.
Cornelus MVirtual
Amazing course! Love every second of it. Mark kept us all engaged. I knew nothing about agile/scrum and now feel well equipped to make changes at work. I'd love for the rest of my team to attend.
Shravan COttawa
Mark is great - knows the material and can address all questions, prompting us to try and answer them first! Great trainer, I would recommend him to others.
Frances AOttawa
Very concise, clear material. Lots of experience went into the material and live explanation.
Justin LKitchener-Waterloo
Mark is an amazing instructor-- knowledgeable, professional, but also humorous and fun. This is not one of those cookie-cutter courses, because Mark tailors the discussions to the needs of his students. It is suitable for someone new to Scrum, but also others with Scrum experience who would like to get more in-depth.
Sandy LVirtual
Mark was very engaging and provides an excellent overview of the Scrum methodology.
Stephane LEdmonton
Highly recommend it. This was awesome. Thank you. Mark is a very good instructor.
Philippe CMontreal
Great energy. Made the day pass with a mix of humour and data.
Matthew COttawa
I thought the instructor and course was excelelnt and very enlightening.
Aengus MEdmonton
Instructor was extremely well prepared, know the material inside and out. Always had a good response for every question. And had a great sense of humor
Christian BPrivate Client
Mark thanks for sharing your knowledge. I truly enjoyed your course. You have a great teaching ability.
Anaya MOttawa
Great instructor, very satisfied, will recomment! I brought my whole team with me, happy I did.
Joshua COttawa
Mark was fantastic. Enjoyed his coaching very well. Course was very interesting.
Robert AOttawa
Mark was such a great and fun instructor! He is very knowledgeable and good at explaining Scrum in a way that can be understood by all. I would definitely recommend this course with Mark to my colleagues and team!
Audrey MVirtual
Great course. I learned enough to get me started doing Scrum. The instructor really knows the content and made pleasant and dynamic the delivery.
Carlos MPrivate Client
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
My success criteria for the course were met by Mark's thoughtful responses to my in-class questions. I enjoyed interacting with the other course participants on the Mural platform.
Lydia CVirtual
Fantastic course. I am excited about implementing more of what I learned.
Andrew BToronto
Very easy to get along with and makes points very clearly.
Jason PToronto
Lively, knowledgeable instructor who delivered the material creatively (no powerpoint! ) and made everyone comfortable.
Karen BOttawa
Great facilitation techniques often used as a regular classroom teacher (i.e. rephrasing, simplificaion, observing, hinting, investigative learning).
Mike PMontreal
Very good two days with excellent discussions. Mark was very adept at provoking these discussions.
Richard MOttawa
Thoroughly knowledgeable about subject.
Enwei CVancouver
Mark made the class enjoyable. I was initially dreading a 3 day course. After the first day I knew that I could live through the course.
Dickie BPrivate Client
Overall, this was a well curated and delivered course. The instructor is SME on the subject of Scrum with lots of hands-on experiences. This helps to drive the points home to the trainees. Bravo Mark for the excellent job done.
Adefemi DVirtual
Mark Levison was very effective in delivering the material for the class. He kept it interesting and interactive even though this was an online course.
Marie LVirtual
Instructor was very clear.
May Lynn LEdmonton
I really enjoyed the workshop and I think the examples were really helpful in understanding the basics of scrum.
Louis-Pierre DMontreal
Mark had a way of getting info across in both fun yet informative ways. He loves to challenge and be challenged which made it a pleasure.
Ross CPrivate Client
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Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.