Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Instructor was engaged, interesting, and fun. He included all members in discussion and Q/A. The course provided me with what I need to start effectively using scrum at work.
Erik CEdmonton
Using Scrum to teach Scrum. Perfect.
Andrew COttawa
Mark was entertaining and kept the course moving. When we delved into detail the information was usually useful. We covered the basics and more, and it makes going back to work with reinforced skills and ideas on how to change our practices appealing instead of scary.
Samantha CMontreal
This course is valuable to anyone who would like to be introduced to Scrum. It was a well spended 2 day course and was very helpful. Mark is very knowledgeable and a very good coach.
Ronald HOttawa
I had heard great reviews of this course and I was not disappointed. Excellent materials. Excellent instructor.
Jeromy VEdmonton
Mark Levison's CSM workshop was one of the best on-line courses I have taken. Using a variety of on-line tools, we explored Scrum both on a broad surface level, then with deep dives into particular areas as voted for by the class. Mark made sure that everyone was satisfied with their own personal understanding before closing a particular topic. I had several areas that I wanted to focus on, and in each case they were answered to my satisfaction. Thank you Mark! I am very excited to take Scrum to my organization and create a high performance team!
Ross HVirtual
This course helped me understand the principles of Agile and how to implement it to achieve better performance with any team while having a good time. Really like the balance between the exercises and the theory.
Pierre LMontreal
Mark is a wonderful, energetic instructer who helps you to evaluate how you are working in your own environment. Then he helps you to figure out how to improve it.
Shelley COttawa
Great in-depth knowledge, and clearly prepared.
Michael MOttawa
Lively, knowledgeable instructor who delivered the material creatively (no powerpoint! ) and made everyone comfortable.
Karen BOttawa
Mark really knows this material well and was able to address all questions well to the satisfaction of everyone. Managed the room and our assigned tasks/activities well.
Ursula JToronto
Well presented material, excellent real world examples of applying scrum framework.
Brian BOttawa
Made me THINK!!! Provided Framework
Mike CPrivate Client
Good energy. Good examples. Kept the class on track.
Wilson CEdmonton
Mark is a lively and engaging instructor. Information was presented effectively and at a reasonable pace.
Joel DOttawa
Mark was an excellent teacher; explained all concepts very well.
Jackie COttawa
Amazing! Friendly, funny, smart, open-minded individual. Great job, Mark!
S M Tadmir CToronto
Great in depth knowledge of subject matter.
Joseph COttawa
I though the class was great. I liked how the class was structured in a Scrum Agile way and how we got to choose what to focus the class time on.
Ryan DVancouver
Very well done course. Very experienced, knowledgeable instructor, well structured course, clear explanation, keeps nice spirit during the course, encourages collaboration.
Dina DMontreal
Mark is very knowledgeable and his experience with Agile and Scrum was awesome as he was able to provide lots of tips and examples.
Sophie CVirtual
Mark delivered an excellent course, it was a value-packed 2 days.
Brent COttawa
He knows his stuff!
Stephen DVancouver
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
Passionate and enthusiastic instructor, excellent course and materials.
Don CVancouver
Mark, you master it! Many thanks for making this content easy to understand.
Bertrand LVirtual
The course and instructor was excellent. The concepts were clearly communicated.
Edmund CEdmonton
Fun and focused. Mark knows Scrum inside and out.
Ryan JEdmonton
Instructor Mark is great and very knowledgeable, with experience that can answer questions from many industries/environments. The use of examples, games, activities are great!
Anthony KToronto
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
Very good and useful information. I like the format (no boring Powerpoint) and doing the meeting as a sprint was great.
Fred BPrivate Client
Mark is very insightful, knowledgable, and humourous. The topic was well covered and a delight to engage with. Great balance of peer interactions and instructor led discussions.
Peter HOttawa
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
He is funny. And smart. And a good storyteller. All together = great combo.
Melanie HEdmonton
Truly an expert. Knows his stuff.
Denise AOttawa
5 Stars
Yui HEdmonton
Great course! Interesting and fun. Not a moment of dullness.
Roma SOttawa
Very knowlegable on the topic. Able to communicate message effectively through stories.
Nish SVancouver
Kept participants engaged. Good.
Lyra TVirtual
Great course! Very engaging and knowlegeable instructor.
Kolin BOttawa
Mark is amazing. He is a knowledgeable instructor about scrum and I would like to attend another course with him. He taught me the basic and theories of scrum. Now i will need to integrate it with the work place. I enjoyed this course as it provided me with the concept of scrum to bring forward to my team at work.
Justin CVirtual
Mark is very well read, with lots of breadth. Mark helped to challenge participants' ways of thinking that could impede scrum implementation.
Louise BOttawa
I really enjoyed this course and that is saying a lot. Despite the fact that the course was virtual, it was still engaging and allowed me to get to know many new people. Mark has a way of making points stick through stories and conversation that is both fun and engaging.
Robert YVirtual
A lot of experience and story to share, that helps put learning in context.
Francois TMontreal
Good. Has lots of experience.
Jimmy AEdmonton
Excellent course. Complete and comprehensive. Enlightened pedagogy and creative use of online collaboration tools. I do not think that we suffered much for being out of the f2f classroom setting. Mark is a curious, knowledgeable and entertaining instructor, able facilitator and consummate diplomat. Highly recommended. Five stars *****.
Kevin TVirtual
Excellent presentation. Challenging contributing questions.
Zeki AMontreal
Mark made the class enjoyable. I was initially dreading a 3 day course. After the first day I knew that I could live through the course.
Dickie BPrivate Client
The instructor was very enthusiastic and knowledgeable on Agile. His teaching methods were very clever and humble, I feel that all the course attendees found him experienced and clever.
Jamin IToronto
Mark, you are awesome! I enjoyed your style of teaching/coaching. You focused on our needs and priorities ensuring a "happy customer." You are also respectful towards everyone's opinion which makes it engaging conversation.
Zeeshan BOttawa
Great in-depth knowledge, and clearly prepared.
Michael MOttawa
Lively, knowledgeable instructor who delivered the material creatively (no powerpoint! ) and made everyone comfortable.
Karen BOttawa
Mark really knows this material well and was able to address all questions well to the satisfaction of everyone. Managed the room and our assigned tasks/activities well.
Ursula JToronto
Well presented material, excellent real world examples of applying scrum framework.
Brian BOttawa
Made me THINK!!! Provided Framework
Mike CPrivate Client
Instructor was engaged, interesting, and fun. He included all members in discussion and Q/A. The course provided me with what I need to start effectively using scrum at work.
Erik CEdmonton
Using Scrum to teach Scrum. Perfect.
Andrew COttawa
Good energy. Good examples. Kept the class on track.
Wilson CEdmonton
Mark is a lively and engaging instructor. Information was presented effectively and at a reasonable pace.
Joel DOttawa
Mark was an excellent teacher; explained all concepts very well.
Jackie COttawa
Amazing! Friendly, funny, smart, open-minded individual. Great job, Mark!
S M Tadmir CToronto
Great in depth knowledge of subject matter.
Joseph COttawa
I though the class was great. I liked how the class was structured in a Scrum Agile way and how we got to choose what to focus the class time on.
Ryan DVancouver
Very well done course. Very experienced, knowledgeable instructor, well structured course, clear explanation, keeps nice spirit during the course, encourages collaboration.
Dina DMontreal
Mark is very knowledgeable and his experience with Agile and Scrum was awesome as he was able to provide lots of tips and examples.
Sophie CVirtual
Mark delivered an excellent course, it was a value-packed 2 days.
Brent COttawa
He knows his stuff!
Stephen DVancouver
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
Passionate and enthusiastic instructor, excellent course and materials.
Don CVancouver
Mark, you master it! Many thanks for making this content easy to understand.
Bertrand LVirtual
The course and instructor was excellent. The concepts were clearly communicated.
Edmund CEdmonton
Fun and focused. Mark knows Scrum inside and out.
Ryan JEdmonton
Instructor Mark is great and very knowledgeable, with experience that can answer questions from many industries/environments. The use of examples, games, activities are great!
Anthony KToronto
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
Very good and useful information. I like the format (no boring Powerpoint) and doing the meeting as a sprint was great.
Fred BPrivate Client
Mark was entertaining and kept the course moving. When we delved into detail the information was usually useful. We covered the basics and more, and it makes going back to work with reinforced skills and ideas on how to change our practices appealing instead of scary.
Samantha CMontreal
Mark is very insightful, knowledgable, and humourous. The topic was well covered and a delight to engage with. Great balance of peer interactions and instructor led discussions.
Peter HOttawa
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
He is funny. And smart. And a good storyteller. All together = great combo.
Melanie HEdmonton
Truly an expert. Knows his stuff.
Denise AOttawa
5 Stars
Yui HEdmonton
Great course! Interesting and fun. Not a moment of dullness.
Roma SOttawa
This course is valuable to anyone who would like to be introduced to Scrum. It was a well spended 2 day course and was very helpful. Mark is very knowledgeable and a very good coach.
Ronald HOttawa
Very knowlegable on the topic. Able to communicate message effectively through stories.
Nish SVancouver
I had heard great reviews of this course and I was not disappointed. Excellent materials. Excellent instructor.
Jeromy VEdmonton
Kept participants engaged. Good.
Lyra TVirtual
Great course! Very engaging and knowlegeable instructor.
Kolin BOttawa
Mark is amazing. He is a knowledgeable instructor about scrum and I would like to attend another course with him. He taught me the basic and theories of scrum. Now i will need to integrate it with the work place. I enjoyed this course as it provided me with the concept of scrum to bring forward to my team at work.
Justin CVirtual
Mark is very well read, with lots of breadth. Mark helped to challenge participants' ways of thinking that could impede scrum implementation.
Louise BOttawa
Mark Levison's CSM workshop was one of the best on-line courses I have taken. Using a variety of on-line tools, we explored Scrum both on a broad surface level, then with deep dives into particular areas as voted for by the class. Mark made sure that everyone was satisfied with their own personal understanding before closing a particular topic. I had several areas that I wanted to focus on, and in each case they were answered to my satisfaction. Thank you Mark! I am very excited to take Scrum to my organization and create a high performance team!
Ross HVirtual
I really enjoyed this course and that is saying a lot. Despite the fact that the course was virtual, it was still engaging and allowed me to get to know many new people. Mark has a way of making points stick through stories and conversation that is both fun and engaging.
Robert YVirtual
A lot of experience and story to share, that helps put learning in context.
Francois TMontreal
Good. Has lots of experience.
Jimmy AEdmonton
Excellent course. Complete and comprehensive. Enlightened pedagogy and creative use of online collaboration tools. I do not think that we suffered much for being out of the f2f classroom setting. Mark is a curious, knowledgeable and entertaining instructor, able facilitator and consummate diplomat. Highly recommended. Five stars *****.
Kevin TVirtual
Excellent presentation. Challenging contributing questions.
Zeki AMontreal
Mark made the class enjoyable. I was initially dreading a 3 day course. After the first day I knew that I could live through the course.
Dickie BPrivate Client
The instructor was very enthusiastic and knowledgeable on Agile. His teaching methods were very clever and humble, I feel that all the course attendees found him experienced and clever.
Jamin IToronto
Mark, you are awesome! I enjoyed your style of teaching/coaching. You focused on our needs and priorities ensuring a "happy customer." You are also respectful towards everyone's opinion which makes it engaging conversation.
Zeeshan BOttawa
This course helped me understand the principles of Agile and how to implement it to achieve better performance with any team while having a good time. Really like the balance between the exercises and the theory.
Pierre LMontreal
Mark is a wonderful, energetic instructer who helps you to evaluate how you are working in your own environment. Then he helps you to figure out how to improve it.
Shelley COttawa
Confused? Burnt Out? Disillusioned?
WE FEEL YOUR PAIN
Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
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Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
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If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
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Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.