Product Owner
- 8 min read
Drowning in an Oversized Product Backlog? Story Mapping Is Your Life Raft
Overwhelmed by your product backlog? Story Mapping can overcome that mess and even buy back a year of your life.
Read full articlePut an End to Ineffective Scrum
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I was impressed. The most valuable thing was not the principles (already knew most intellectually) but the instructor's zen master answers to challnges/questions. This aided in more intutive knowledge.
David AEdmonton
Mark is engaging and energetic. He made what could have been a dry topic quite enjoyable.
Paul BToronto
Amazing instructor, was able to clearly explain complex concepts, made the course relevant and engaging! This will alow us to build strong agile teams.
Dylan HPrivate Client
Mark is a great instructor and very knowledgeable in agile and scrum. The course was fun and we had lots of opportunities for learning through practice. I would recommend this course to anyone who is interested in Scrum or has aspirations in being a ScrumMaster.
Jason HVirtual
Was an extremely focused and well organized two days, I have taken other courses in similar timelines but found this significantly easier to consume and digest the information. Mark was funny, and left me with an impression of “this guy is legit, and extremely intelligent, I need to soak up his knowledge”.
Jack BVirtual
Mark is an excellent trainer with examples and practices. Very organized and the best thing is his response to our questions with example, in addition, the amount of references that might help up improve as a scrum master.
Dona AMontreal
Loved this course! Mark is very thorough and attentive as a teacher. He leveraged Mural in such interactive ways, which allowed him to understand the students well and shape the class accordingly. He is like the Jedi master of scrum and insanely advanced methods of leaderless collaboration and accomplishment. He's also the king of super nerdy jokes, which made the class fun and brought out the super nerd in everyone.
Lia GVirtual
The CSM course rocks! If you want to immediately jump into the action and improve as you go, this is it. You'll start off as a group of strangers, and find out how quickly you can build a high-performance team. And, if you separately want to read every comprehensive detail there is to know about scrum, Mark will share that with you too.
Nicole BVirtual
Two thumb up! = Great, very worthy for the money I paid.
Juan Manuel GOttawa
Mark's ability to adapt to the background of students and relate to their org's characteristics adds exceptional value. This course isn't just for software development!
Paul AOttawa
Extremely enlightening. Put a lot of elements into proper context. Great foundation.
Yvan NMontreal
Mark was an awesome instructor, engaging, and very informative and knowledgable.
Tanya BToronto
Great course. Information overload but not in a bad way. I liked that we discussed specific corporate problems people were having. Helped build context in how others are using Agile/Scrum. Maybe misusing, too.
Tyler BVancouver
Very engaging instructor and scenarios.
Christine APrivate Client
Very thorough. The copious use of examples were very helpful!
Kevin HMontreal
Great course that makes you think.
Seok Woo JToronto
This was a great course with an engaging instructor - well worth the time of anyone who wants to learn more about product ownership.
Mark BVirtual
Fantastic instructor. Great real story examples.
Allan CEdmonton
He is funny. And smart. And a good storyteller. All together = great combo.
Melanie HEdmonton
Mark was a very thoughtful and direct instructor.
Luke GVirtual
The course was very helpful by reinforcing my commitment to scrum team responsibilty and ownership. Mark was an excellent instructor, knowledgeable, professional, and in control.
Adrian GPrivate Client
No nonsense, practical approach, dynamic, very instructive.
Yanick BMontreal
Honest and open, encouraged us to think on our own. Really highlighted this is not a defined process, we need to figure out what works best for our teams,
Alana GPrivate Client
The instructor is clearly knowledgeable about scrum and other approaches. The course demonstrates the basics of scrum very well.
Matthew BToronto
Mark is great - knows the material and can address all questions, prompting us to try and answer them first! Great trainer, I would recommend him to others.
Frances AOttawa
I found the instructor extremely engaging and very knowledgeable about the subject. The time flew by!
Granville GOttawa
The CSM course was extremely valuable in understanding the theorotical and practical concepts and techniques necessary to start my journey as Scrum Master. Mark was a knowledgeable and flexible facilitor.
Erik GToronto
Good balance between questions at large and required materials. Very willing to work towards people's requests/expectations.
Brian HOttawa
Great course! I will recommend this to others.
Darryl EVancouver
Mark was a great instructor. His quirky ways and sense of humour make for a great course. I was entertained and interested each step of the way.
Philippe BPrivate Client
Great course and material, I loved the theoretical information with was applied on day 2. Mark did a great job of relating everything to real work examples.
Michael FToronto
Knows course material well. Quick to answer all questions.
Michael BEdmonton
Great training. Good energy throughout the workshop. Well facilitated. I liked the regular breaks. Good combination of both breakout room exercises and whole group learnings. Good use of technology for a virtual workshop.
Carole GVirtual
Very knowledgeable instructor and dynamic . Provided good examples to better understand concept.
Yves GPrivate Client
Awesome!! Very captivating, approachable and well spoken. Provoked conversation and posed questions in a manner that made you think
Katherine HKitchener-Waterloo
Awesome instructor with a sense of humor. Well read and fun!
Wendy AVancouver
Mark was very entertaining, which made what I expected to be a boring two days very enjoyable, while still learning.
Zach BKitchener-Waterloo
Mark is great and the course is very valuable. I really appricate your time and patience. We covered a lot of mtaterial which is great.
William DOttawa
Awesome, really. Energizing course, I learned a lot and feel empowered - Thank you!
Benoit FOttawa
Mark is very well prepared and understands his material in depth. He has a very logical way of looking at questions which can shift people’s understanding in a useful way. If you need to understand “pure” Scrum, this is a good course.
Paul AVirtual
Mark was amazing and held my attention throughout both days. Very relatable scenarios in real world.
Jerry HKitchener-Waterloo
Mark was a great instructor. He made things really fun and engaging. It wasn't just a boring lecture to sit through for two
days. It kept us engaged and we learned a lot. Thanks Mark!
Geeta BVirtual
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
Very good. Great at illustrating his point.
Manny BOttawa
Mark's briiliant, I would like an assessment on our company and some hints.
Stefano GToronto
Mark did a fantastic job of concisely and thoroughly describing the POs.
Dean GToronto
Instructor was very passionate about subject and links theory to concrete examples.
Jean-Philippe BMontreal
Instructor very excellent and the course is very good to introduce perople to the Agile Methodology.
Sonia JPrivate Client
I greatly enjoyed Mark's class. He is obviously a subject matter expert and has great insights.
Mandana BVirtual
It was great! Very well explained and engaging.
Donald HToronto
Extremely enlightening. Put a lot of elements into proper context. Great foundation.
Yvan NMontreal
Mark was an awesome instructor, engaging, and very informative and knowledgable.
Tanya BToronto
I was impressed. The most valuable thing was not the principles (already knew most intellectually) but the instructor's zen master answers to challnges/questions. This aided in more intutive knowledge.
David AEdmonton
Great course. Information overload but not in a bad way. I liked that we discussed specific corporate problems people were having. Helped build context in how others are using Agile/Scrum. Maybe misusing, too.
Tyler BVancouver
Very engaging instructor and scenarios.
Christine APrivate Client
Very thorough. The copious use of examples were very helpful!
Kevin HMontreal
Great course that makes you think.
Seok Woo JToronto
Mark is engaging and energetic. He made what could have been a dry topic quite enjoyable.
Paul BToronto
This was a great course with an engaging instructor - well worth the time of anyone who wants to learn more about product ownership.
Mark BVirtual
Fantastic instructor. Great real story examples.
Allan CEdmonton
He is funny. And smart. And a good storyteller. All together = great combo.
Melanie HEdmonton
Amazing instructor, was able to clearly explain complex concepts, made the course relevant and engaging! This will alow us to build strong agile teams.
Dylan HPrivate Client
Mark was a very thoughtful and direct instructor.
Luke GVirtual
The course was very helpful by reinforcing my commitment to scrum team responsibilty and ownership. Mark was an excellent instructor, knowledgeable, professional, and in control.
Adrian GPrivate Client
No nonsense, practical approach, dynamic, very instructive.
Yanick BMontreal
Honest and open, encouraged us to think on our own. Really highlighted this is not a defined process, we need to figure out what works best for our teams,
Alana GPrivate Client
The instructor is clearly knowledgeable about scrum and other approaches. The course demonstrates the basics of scrum very well.
Matthew BToronto
Mark is great - knows the material and can address all questions, prompting us to try and answer them first! Great trainer, I would recommend him to others.
Frances AOttawa
Mark is a great instructor and very knowledgeable in agile and scrum. The course was fun and we had lots of opportunities for learning through practice. I would recommend this course to anyone who is interested in Scrum or has aspirations in being a ScrumMaster.
Jason HVirtual
I found the instructor extremely engaging and very knowledgeable about the subject. The time flew by!
Granville GOttawa
The CSM course was extremely valuable in understanding the theorotical and practical concepts and techniques necessary to start my journey as Scrum Master. Mark was a knowledgeable and flexible facilitor.
Erik GToronto
Was an extremely focused and well organized two days, I have taken other courses in similar timelines but found this significantly easier to consume and digest the information. Mark was funny, and left me with an impression of “this guy is legit, and extremely intelligent, I need to soak up his knowledge”.
Jack BVirtual
Good balance between questions at large and required materials. Very willing to work towards people's requests/expectations.
Brian HOttawa
Mark is an excellent trainer with examples and practices. Very organized and the best thing is his response to our questions with example, in addition, the amount of references that might help up improve as a scrum master.
Dona AMontreal
Great course! I will recommend this to others.
Darryl EVancouver
Mark was a great instructor. His quirky ways and sense of humour make for a great course. I was entertained and interested each step of the way.
Philippe BPrivate Client
Great course and material, I loved the theoretical information with was applied on day 2. Mark did a great job of relating everything to real work examples.
Michael FToronto
Knows course material well. Quick to answer all questions.
Michael BEdmonton
Great training. Good energy throughout the workshop. Well facilitated. I liked the regular breaks. Good combination of both breakout room exercises and whole group learnings. Good use of technology for a virtual workshop.
Carole GVirtual
Very knowledgeable instructor and dynamic . Provided good examples to better understand concept.
Yves GPrivate Client
Awesome!! Very captivating, approachable and well spoken. Provoked conversation and posed questions in a manner that made you think
Katherine HKitchener-Waterloo
Awesome instructor with a sense of humor. Well read and fun!
Wendy AVancouver
Mark was very entertaining, which made what I expected to be a boring two days very enjoyable, while still learning.
Zach BKitchener-Waterloo
Mark is great and the course is very valuable. I really appricate your time and patience. We covered a lot of mtaterial which is great.
William DOttawa
Awesome, really. Energizing course, I learned a lot and feel empowered - Thank you!
Benoit FOttawa
Loved this course! Mark is very thorough and attentive as a teacher. He leveraged Mural in such interactive ways, which allowed him to understand the students well and shape the class accordingly. He is like the Jedi master of scrum and insanely advanced methods of leaderless collaboration and accomplishment. He's also the king of super nerdy jokes, which made the class fun and brought out the super nerd in everyone.
Lia GVirtual
Mark is very well prepared and understands his material in depth. He has a very logical way of looking at questions which can shift people’s understanding in a useful way. If you need to understand “pure” Scrum, this is a good course.
Paul AVirtual
Mark was amazing and held my attention throughout both days. Very relatable scenarios in real world.
Jerry HKitchener-Waterloo
Mark was a great instructor. He made things really fun and engaging. It wasn't just a boring lecture to sit through for two
days. It kept us engaged and we learned a lot. Thanks Mark!
Geeta BVirtual
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
Very good. Great at illustrating his point.
Manny BOttawa
Mark's briiliant, I would like an assessment on our company and some hints.
Stefano GToronto
The CSM course rocks! If you want to immediately jump into the action and improve as you go, this is it. You'll start off as a group of strangers, and find out how quickly you can build a high-performance team. And, if you separately want to read every comprehensive detail there is to know about scrum, Mark will share that with you too.
Nicole BVirtual
Mark did a fantastic job of concisely and thoroughly describing the POs.
Dean GToronto
Instructor was very passionate about subject and links theory to concrete examples.
Jean-Philippe BMontreal
Two thumb up! = Great, very worthy for the money I paid.
Juan Manuel GOttawa
Instructor very excellent and the course is very good to introduce perople to the Agile Methodology.
Sonia JPrivate Client
Mark's ability to adapt to the background of students and relate to their org's characteristics adds exceptional value. This course isn't just for software development!
Paul AOttawa
I greatly enjoyed Mark's class. He is obviously a subject matter expert and has great insights.
Mandana BVirtual
It was great! Very well explained and engaging.
Donald HToronto
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Product Owner
- 5 min read
Is the Scrum Guide Wrong About the Product Owner?
The Scrum Guide says POs aren't required at Daily Scrum, but should they be? Explore why Product Owners should attend to increase team value.
Read full article
Scrum Tools
- 4 min read
Mismeasurement Mess - IRCC Leads the Way
Is IRCC's focus on speed creating unfair visa denials? Explore how mis-measurement clogs the system and hurts applicants.
Read full article Why choose us
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Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
Ongoing Support
Our active Scrum community forum is a safe place to ask questions. Long after you earn the Certified Scrum Master certification, you will have access to the forum, course materials, and additional valuable resources.