Artificial Intelligence
- 5 min read
AI Chatbots for Agile Coaches: Why They Fail
Agile is about people. Discover why AI chatbots can't replace human expertise and the dangers of relying on them for coaching.
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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AI Is Not Fixing Your Bottleneck
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We will talk about the effects of GenAI, where it can help and what risks it introduces. You will leave with a clearer way to use GenAI without falling into speed theatre and false velocity trap.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
I cannot say anything but good things about the course, and have been telling many people in my org about it.
Hatem NVirtual
Great job Mark! Training was excellent. I now know what REAL scrum is and feel equipped to continue learning and practicing true scrum principles.
Cornelus MVirtual
This course was exactly what I was looking for! Mark was a very knowledgeable and engaging instructor. I appreciated the hands-on exercises that allowed me to put the methodology into practice with my course mates and learn from the experience. The course material is also top notch. I feel ready to take the exam and put what I've learnt into practice in my workplace.
Anu PVirtual
This course helped me get a significant understanding of what Scrum is, how it can be applied in my real life work environment and what benefits could I have from it. The instructor was passionate about the subject, which helped me stay focus and interested.
Vincent MVirtual
Mark is a very engaging instructor. He combines his scrum master knowledge with humour and demontrates both in real situations. He has inspired me through this course to be a great scrum master!
Lisa MToronto
As a self-employed business owner with a small team, this course was helpful in understanding how to improve my company's value to clients.
Murtada SEdmonton
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
I've been to a few Scrum courses for the past year and I must say that this was the best course I have attended. Gracefully covered the entire subject with the right depth.
Rafael SToronto
This course really helped me to reflect on my scrum practises. It confirmed some practices that my team has implemented; and gave some directions to have we can improve. The instructor is very knowledgeable and well organized.
Susan Xin YOttawa
Came into the course with basic practice and limited knowledge of theory. Mark has deep knowledge and experience of the material that is easily shared, conveyed, and put into practical settings /analogies. I appreciated the effort of setting a team working agreement during the course, how we communicated /voted throughout the course, and the respected timeframe granted to teach us the material. Many thanks Mark for sharing your time, knowledge, and humour with us. It was very interesting, albeit an intense 2 days of information. Not an easy feat in a virtual setting. Also, many thanks for the many links provided to learn further on our own time. The course material is large and wide. This was perfect to learn basic theory in practice. Further knowledge, training and experience is required to fully capture and understand the depth of SCRUM and Agile.
Chantal MVirtual
Great instructor, learned a lot and enjoyed.
David POttawa
Mark is terrific at carrying a dialog on agile and his humor and humility make the class fun.
David MVirtual
Well organized, skillfully motivates the team and demonstrates excellent practical examples
Hanna MVirtual
Excellent work, I have a lot of ideas and appreciate the way they were introduced.
John MEdmonton
Very helpful and clear. Mark is good at pushing the boundary with good illustration.
Terry NToronto
The course was highly insightful. I feel more prepared to take on a Product Owner role. The instructor delivered it in a very easy to understand, digestable way. Making it fun and interactive and educational.
Mhairy MToronto
There was not a single bit of content that wasn't helpful.
Bruno PMontreal
Greatly impressed by the teaching style and format of the course. Much appreciate the sprint style format and the engagment level of the instructor.
Hatem NOttawa
Great facilitation techniques often used as a regular classroom teacher (i.e. rephrasing, simplificaion, observing, hinting, investigative learning).
Mike PMontreal
Mark is a great instructor, using real life examples makes easy to understand better what the scrum methodology is and how to apply it to our roles.
Robin MVirtual
Mark Levison was an excellent instructor: knowledgeable, personable, and very approachable. The course material was clear and I felt like the coverage was appropriate.
Ken MMontreal
Course was excellent, wealth of information. Mark is very knowledgable, pace was good, clear and concise, appreciated his sense of humour.
Kevin PEdmonton
Very easy to get along with and makes points very clearly.
Jason PToronto
Very knowledgeable in the topic, and always open for healthy discussion and willing to clarify our questions.
Higo MVancouver
Thank you. Enjoyed your examples and how these methods can be used in the real world.
Jenna MToronto
Mark was fantastic and the course was a great!
Henry MVirtual
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
After 24+ years of traditional thinking, this was refreshing and new. Can't wait to begin implementing at work. Thanks, Mark!
Kristine NEdmonton
Mark was an excellent instructor. He was patient with us and mindful of the different types of humans in the class. Even though we got behind and had to skip the last exercise I didn't feel like I was missing anything. I think the discussions were of more value than the final sprint (so good choice). I really appreciate that he is giving us all kinds of materials and pointing us to books and articles to help us. I feel very supported. Mark did a great job of getting everyone involved and keeping people engaged. Group activities were well placed. I will be sure to recommend this course.
Karen PVirtual
Good course, lots of excellent content, examples and materials. Would recommend. Mark is a good facilitator who is honest and understanding about the technical and organizational challenges.
Charles MVirtual
Objective when needed and directs us to the conclusions. Interesting course.
Andre MMontreal
Mark has been a great facilitator, instructor, and extremely knowledgeable on teaching Scrum. Great analogies and references cited.
Wilfred MPrivate Client
I thought the instructor and course was excelelnt and very enlightening.
Aengus MEdmonton
Mark is very knowledgeable and is great at simplifying and illustrating abstract concepts.
Thierry LMontreal
I enjoyed having Mark as an instructor, he is knowledgeable on the topic, provided easy to follow examples, and has a good sense of humour. I liked how he took notes on questions
people had, provided a brief answer and then provided links after the workshop so that we could follow up on the topics that interest us. The 10 min sanity breaks that he gave every
hour were great as it allowed my brain to relax and then come back and focus. I really enjoyed the course, I learned lots over the 2 day workshop. I feel like 2 days might be a bit short for the course as I would have enjoyed another day of the course to learn more and refine my skills. I would recommend this course to anyone new to the scrum master role or interested in learning about scrum as it gives you a great base that you can expand.
Christopher MVirtual
Mark was fantastic. Possibly the best, most prepared instructor I've seen. He was awesome.
Colin MToronto
Fantastic overview of everything PO, Agile, Scrum. Learning how to manage and maintain a collaborative product backlog will be so valuable.
Elizabeth MPrivate Client
The instructor and the course both were awesome.
Rajeev RToronto
Mark appears to be knowledgeable and highly experienced in Scrum and did a great job in creating more clarity for the group on complex concepts.
Ryan RVirtual
Mark L was the best instructor I've had.
David SOttawa
The course was quite detailed and Mark gave a lot of supporting information for all the topics we touched.
Toyosi OVirtual
Mark Levison is a great teacher, who is very good at giving examples to answer questions. I really appreciated his genuine interest in the topic and willingness to help us all understand, and to challenge our brains. Thank you Mark!
Camilla SVirtual
Excellent instructor and the course was great. A lot of thought provoking exercises that bring home the idea of scrum.
Deena SToronto
Excellent instructor provided engaging activites to help roleplay learning and provoke meaningful discussions.
Alice PEdmonton
Mark is very knowledgeable and the course provides a very solid understanding of scrum and the scrum master role.
Mona SOttawa
Mark was full of energy. There was never a moment where what we were discussing wasn't interesting.
Swetha RKitchener-Waterloo
Mark is fantastic at keeping the material interested. You can tell he is passionate on the topic and knows his stuff.
Jackie MEdmonton
I liked the structure of the course, presented in an agile manner to simulate real team dynamics. Enjoyed it a lot!
Michelle MMontreal
The failure-based models used for learning were effective.
Vince RVirtual
Instructor was great, would continue the engaging exercises and involving people in the room.
Hussein RToronto
This course really helped me to reflect on my scrum practises. It confirmed some practices that my team has implemented; and gave some directions to have we can improve. The instructor is very knowledgeable and well organized.
Susan Xin YOttawa
Came into the course with basic practice and limited knowledge of theory. Mark has deep knowledge and experience of the material that is easily shared, conveyed, and put into practical settings /analogies. I appreciated the effort of setting a team working agreement during the course, how we communicated /voted throughout the course, and the respected timeframe granted to teach us the material. Many thanks Mark for sharing your time, knowledge, and humour with us. It was very interesting, albeit an intense 2 days of information. Not an easy feat in a virtual setting. Also, many thanks for the many links provided to learn further on our own time. The course material is large and wide. This was perfect to learn basic theory in practice. Further knowledge, training and experience is required to fully capture and understand the depth of SCRUM and Agile.
Chantal MVirtual
I cannot say anything but good things about the course, and have been telling many people in my org about it.
Hatem NVirtual
Great instructor, learned a lot and enjoyed.
David POttawa
Mark is terrific at carrying a dialog on agile and his humor and humility make the class fun.
David MVirtual
Well organized, skillfully motivates the team and demonstrates excellent practical examples
Hanna MVirtual
Excellent work, I have a lot of ideas and appreciate the way they were introduced.
John MEdmonton
Very helpful and clear. Mark is good at pushing the boundary with good illustration.
Terry NToronto
The course was highly insightful. I feel more prepared to take on a Product Owner role. The instructor delivered it in a very easy to understand, digestable way. Making it fun and interactive and educational.
Mhairy MToronto
Great job Mark! Training was excellent. I now know what REAL scrum is and feel equipped to continue learning and practicing true scrum principles.
Cornelus MVirtual
There was not a single bit of content that wasn't helpful.
Bruno PMontreal
This course was exactly what I was looking for! Mark was a very knowledgeable and engaging instructor. I appreciated the hands-on exercises that allowed me to put the methodology into practice with my course mates and learn from the experience. The course material is also top notch. I feel ready to take the exam and put what I've learnt into practice in my workplace.
Anu PVirtual
Greatly impressed by the teaching style and format of the course. Much appreciate the sprint style format and the engagment level of the instructor.
Hatem NOttawa
Great facilitation techniques often used as a regular classroom teacher (i.e. rephrasing, simplificaion, observing, hinting, investigative learning).
Mike PMontreal
Mark is a great instructor, using real life examples makes easy to understand better what the scrum methodology is and how to apply it to our roles.
Robin MVirtual
Mark Levison was an excellent instructor: knowledgeable, personable, and very approachable. The course material was clear and I felt like the coverage was appropriate.
Ken MMontreal
Course was excellent, wealth of information. Mark is very knowledgable, pace was good, clear and concise, appreciated his sense of humour.
Kevin PEdmonton
Very easy to get along with and makes points very clearly.
Jason PToronto
Very knowledgeable in the topic, and always open for healthy discussion and willing to clarify our questions.
Higo MVancouver
Thank you. Enjoyed your examples and how these methods can be used in the real world.
Jenna MToronto
Mark was fantastic and the course was a great!
Henry MVirtual
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
After 24+ years of traditional thinking, this was refreshing and new. Can't wait to begin implementing at work. Thanks, Mark!
Kristine NEdmonton
Mark was an excellent instructor. He was patient with us and mindful of the different types of humans in the class. Even though we got behind and had to skip the last exercise I didn't feel like I was missing anything. I think the discussions were of more value than the final sprint (so good choice). I really appreciate that he is giving us all kinds of materials and pointing us to books and articles to help us. I feel very supported. Mark did a great job of getting everyone involved and keeping people engaged. Group activities were well placed. I will be sure to recommend this course.
Karen PVirtual
Good course, lots of excellent content, examples and materials. Would recommend. Mark is a good facilitator who is honest and understanding about the technical and organizational challenges.
Charles MVirtual
Objective when needed and directs us to the conclusions. Interesting course.
Andre MMontreal
Mark has been a great facilitator, instructor, and extremely knowledgeable on teaching Scrum. Great analogies and references cited.
Wilfred MPrivate Client
I thought the instructor and course was excelelnt and very enlightening.
Aengus MEdmonton
Mark is very knowledgeable and is great at simplifying and illustrating abstract concepts.
Thierry LMontreal
This course helped me get a significant understanding of what Scrum is, how it can be applied in my real life work environment and what benefits could I have from it. The instructor was passionate about the subject, which helped me stay focus and interested.
Vincent MVirtual
I enjoyed having Mark as an instructor, he is knowledgeable on the topic, provided easy to follow examples, and has a good sense of humour. I liked how he took notes on questions
people had, provided a brief answer and then provided links after the workshop so that we could follow up on the topics that interest us. The 10 min sanity breaks that he gave every
hour were great as it allowed my brain to relax and then come back and focus. I really enjoyed the course, I learned lots over the 2 day workshop. I feel like 2 days might be a bit short for the course as I would have enjoyed another day of the course to learn more and refine my skills. I would recommend this course to anyone new to the scrum master role or interested in learning about scrum as it gives you a great base that you can expand.
Christopher MVirtual
Mark was fantastic. Possibly the best, most prepared instructor I've seen. He was awesome.
Colin MToronto
Mark is a very engaging instructor. He combines his scrum master knowledge with humour and demontrates both in real situations. He has inspired me through this course to be a great scrum master!
Lisa MToronto
As a self-employed business owner with a small team, this course was helpful in understanding how to improve my company's value to clients.
Murtada SEdmonton
Fantastic overview of everything PO, Agile, Scrum. Learning how to manage and maintain a collaborative product backlog will be so valuable.
Elizabeth MPrivate Client
The instructor and the course both were awesome.
Rajeev RToronto
Mark appears to be knowledgeable and highly experienced in Scrum and did a great job in creating more clarity for the group on complex concepts.
Ryan RVirtual
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
I've been to a few Scrum courses for the past year and I must say that this was the best course I have attended. Gracefully covered the entire subject with the right depth.
Rafael SToronto
Mark L was the best instructor I've had.
David SOttawa
The course was quite detailed and Mark gave a lot of supporting information for all the topics we touched.
Toyosi OVirtual
Mark Levison is a great teacher, who is very good at giving examples to answer questions. I really appreciated his genuine interest in the topic and willingness to help us all understand, and to challenge our brains. Thank you Mark!
Camilla SVirtual
Excellent instructor and the course was great. A lot of thought provoking exercises that bring home the idea of scrum.
Deena SToronto
Excellent instructor provided engaging activites to help roleplay learning and provoke meaningful discussions.
Alice PEdmonton
Mark is very knowledgeable and the course provides a very solid understanding of scrum and the scrum master role.
Mona SOttawa
Mark was full of energy. There was never a moment where what we were discussing wasn't interesting.
Swetha RKitchener-Waterloo
Mark is fantastic at keeping the material interested. You can tell he is passionate on the topic and knows his stuff.
Jackie MEdmonton
I liked the structure of the course, presented in an agile manner to simulate real team dynamics. Enjoyed it a lot!
Michelle MMontreal
The failure-based models used for learning were effective.
Vince RVirtual
Instructor was great, would continue the engaging exercises and involving people in the room.
Hussein RToronto
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Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
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If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
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Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
Effective Scrum and Core Agile
- 4 min read
Sprint Planning from Hell
Does your team's Sprint Planning seem like a complete and utter waste of time? Most of the time, the planning isn't the real problem.
Read full article
Effective Scrum and Core Agile
- 5 min read
Unpacking Interruptions- Why Your Team Struggles to Get Things Done
That thing where you’re trying to work but... Surviving interruptions in your team. We look at where they come from and how to eliminate them.
Read full article Why choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
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Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
Ongoing Support
Our active Scrum community forum is a safe place to ask questions. Long after you earn the Certified Scrum Master certification, you will have access to the forum, course materials, and additional valuable resources.