Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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Students certified
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Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
I was impressed. The most valuable thing was not the principles (already knew most intellectually) but the instructor's zen master answers to challnges/questions. This aided in more intutive knowledge.
David AEdmonton
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
Mark was great! He was honest and open at points during the training - always resetting the expectations of Scrum, driving home the framework, what it will do and will not do. He is helpful and willing to answer questions.
Dawn DKitchener-Waterloo
The positive focus on people and the team was excellent. Incorporating the scrum process in the actual training session is brilliant.
Michael JMontreal
Masters the subject more than anyone else I've met.
Carlo DMontreal
Mark is an excellent educator and guru of the world of agile and human behaviour. Topics introduced in this course were broken down into easy to understand concepts and how to possibly apply them to the real world. His viewpoints and solutions are educated and more importantly, help to encourage thought and self learning.
Vibol HVirtual
Had little to no knowledge/training of Scrum & Agile and this was a great intro, with a couple of deep(er) dives. This course definitely helped me get introduced to Scrum and the world of Agile. While it's nice that scrum doesn't explicitly tell you how to do something, it definitely requires a significant amount of application in the real world to learn it.
Daneila DToronto
Well versed in knowledge and provided great "philosophical" thinking towards solutions to problems at work. Fun and approachable. Encourages solution formulation yourself.
Kang CKitchener-Waterloo
Remarkable! Knowledgeable! Relatable! Mark's style was a style that I can relate to. I was engaged. Enjoyed the variety of explanations, sharing screens, working with my team mates. The overall structure and delivery of the training material exceeded my expectations.
Brenda DVirtual
Amazing course! Love every second of it. Mark kept us all engaged. I knew nothing about agile/scrum and now feel well equipped to make changes at work. I'd love for the rest of my team to attend.
Shravan COttawa
Was an extremely focused and well organized two days, I have taken other courses in similar timelines but found this significantly easier to consume and digest the information. Mark was funny, and left me with an impression of “this guy is legit, and extremely intelligent, I need to soak up his knowledge”.
Jack BVirtual
Thank you Mark for his thorough preparation of the course and well-thought set up to keep the group engaged and get to know each other with personal touch.
Danielle WVirtual
He knows his subject well! He respect the different levels of understanding of each participant. He really respect the schedule.
Julie JVirtual
Mark was a very thoughtful and direct instructor.
Luke GVirtual
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
Mark was very personable, easy going an know what he was teaching. This makes the class environment more interactive and fun.
Asif BVirtual
Awesome instructor and course! Will recommend!
Mikael GOttawa
Mark was very knowledgeable and walked us through Scrum using the actual technique. Very good technique.
Kevin COttawa
Interesting approach to session - dialogue with class versus speaking to slides.
Michelina DToronto
I appreciate the opportunity to attend the workshop. I enjoyed the time spent with my fellow co-workers to learn together. Mark is passionate about Scrum and willing to dig into our problem and seek for the remedies to resolve.
Heather JVancouver
Mark was able to provide valuable lessons in a short period of time. Using a variety of methods he illustrated and reinforced the key elements of scrum.
Sean BOttawa
Great course that makes you think.
Seok Woo JToronto
The CSM course was extremely valuable in understanding the theorotical and practical concepts and techniques necessary to start my journey as Scrum Master. Mark was a knowledgeable and flexible facilitor.
Erik GToronto
The instructor had an excellent breadth and depth of knowledge. Liberally sprinkled with relevent ancedotes to provide substance and humor.
Myles GPrivate Client
This instructor was absolutely brilliant. He was very clear and knowlegable in all the areas. He was also very honest in his opinions.
Jonathan EOttawa
Provided excellent understanding of scrum, more difficult concepts with a very hands on approach.
Carmen CToronto
Very well done course. Very experienced, knowledgeable instructor, well structured course, clear explanation, keeps nice spirit during the course, encourages collaboration.
Dina DMontreal
Mark is a very knowledgeable and respectful instructor. He kept the information interesting and engaging, and was great at adapting the focus of the content to align with the needs of the participants. The course overall accomplished its goal of providing me with a good feel for the role of a Scrum Master.
Lisa CVirtual
Very good course, well balanced and very interactive.
Alexandre GMontreal
Instructor is super knowledgeable and shared his wealth of expertise in a meaning manner.
Randy GPrivate Client
Really appreciated how he addressed our questions and gave feedback. Mark was very knowledgable on the subject matter.
Kyle AOttawa
Classes with Mark was so worthwhile! Mark has an amazing way of breaking things down so that they are understandable, and always keeping it light and fun. Overall, the course is well designed, and the topics were engaging and useful.
Mohamad AVirtual
Very Experienced, Shared Experiences, Class Participation was done very well.
Gary FPrivate Client
Great, eloquent, knowledgeable.
Mladen JToronto
Very much appreciated the training material as it has direct implication in our project methodologies.
Mizan CMontreal
It was a very helpful course and it met my expectations.
Vinicious GVancouver
Very knowledgeable instructor about scrum and software development in general.
Elizabeth GOttawa
5 Stars
Yui HEdmonton
The instructor Mark was very knowledgeable and provided lots of knowledge and examples. I learned a lot but did not realize what a huge topic this is.
Andrei DToronto
Very engaging way of learning how to be a Product Owner, just like Scrum should be.
Teeba APrivate Client
Rocks! I would really recomment this instructor to others.
Raghda FToronto
Amazing! Given the time a lot was covered about Scrum.
Hanumanth Reddy POttawa
Very good at keeping interest. Very dynamic, engages easily with students.
Paul PMontreal
Mark is amazing. He is a knowledgeable instructor about scrum and I would like to attend another course with him. He taught me the basic and theories of scrum. Now i will need to integrate it with the work place. I enjoyed this course as it provided me with the concept of scrum to bring forward to my team at work.
Justin CVirtual
Well structured training. Excellent communication skills.
Khaled MToronto
The instructor did a great job in getting people to participate and make sure everyone followed along.
George HPrivate Client
There was not a single bit of content that wasn't helpful.
Bruno PMontreal
Great job, easy to understand and fun.
Matt CKitchener-Waterloo
Mark is a great teacher. Funny, communicates his ideas well, very knowledgeable, - a great teacher! This was a good course!
Anthony DVirtual
Mark was a great instructor. He made things really fun and engaging. It wasn't just a boring lecture to sit through for two
days. It kept us engaged and we learned a lot. Thanks Mark!
Geeta BVirtual
Thank you Mark for his thorough preparation of the course and well-thought set up to keep the group engaged and get to know each other with personal touch.
Danielle WVirtual
He knows his subject well! He respect the different levels of understanding of each participant. He really respect the schedule.
Julie JVirtual
Mark was a very thoughtful and direct instructor.
Luke GVirtual
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
Mark was very personable, easy going an know what he was teaching. This makes the class environment more interactive and fun.
Asif BVirtual
I was impressed. The most valuable thing was not the principles (already knew most intellectually) but the instructor's zen master answers to challnges/questions. This aided in more intutive knowledge.
David AEdmonton
Awesome instructor and course! Will recommend!
Mikael GOttawa
Mark was very knowledgeable and walked us through Scrum using the actual technique. Very good technique.
Kevin COttawa
Interesting approach to session - dialogue with class versus speaking to slides.
Michelina DToronto
I appreciate the opportunity to attend the workshop. I enjoyed the time spent with my fellow co-workers to learn together. Mark is passionate about Scrum and willing to dig into our problem and seek for the remedies to resolve.
Heather JVancouver
Mark was able to provide valuable lessons in a short period of time. Using a variety of methods he illustrated and reinforced the key elements of scrum.
Sean BOttawa
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
Great course that makes you think.
Seok Woo JToronto
The CSM course was extremely valuable in understanding the theorotical and practical concepts and techniques necessary to start my journey as Scrum Master. Mark was a knowledgeable and flexible facilitor.
Erik GToronto
The instructor had an excellent breadth and depth of knowledge. Liberally sprinkled with relevent ancedotes to provide substance and humor.
Myles GPrivate Client
This instructor was absolutely brilliant. He was very clear and knowlegable in all the areas. He was also very honest in his opinions.
Jonathan EOttawa
Provided excellent understanding of scrum, more difficult concepts with a very hands on approach.
Carmen CToronto
Mark was great! He was honest and open at points during the training - always resetting the expectations of Scrum, driving home the framework, what it will do and will not do. He is helpful and willing to answer questions.
Dawn DKitchener-Waterloo
Very well done course. Very experienced, knowledgeable instructor, well structured course, clear explanation, keeps nice spirit during the course, encourages collaboration.
Dina DMontreal
Mark is a very knowledgeable and respectful instructor. He kept the information interesting and engaging, and was great at adapting the focus of the content to align with the needs of the participants. The course overall accomplished its goal of providing me with a good feel for the role of a Scrum Master.
Lisa CVirtual
Very good course, well balanced and very interactive.
Alexandre GMontreal
The positive focus on people and the team was excellent. Incorporating the scrum process in the actual training session is brilliant.
Michael JMontreal
Instructor is super knowledgeable and shared his wealth of expertise in a meaning manner.
Randy GPrivate Client
Really appreciated how he addressed our questions and gave feedback. Mark was very knowledgable on the subject matter.
Kyle AOttawa
Classes with Mark was so worthwhile! Mark has an amazing way of breaking things down so that they are understandable, and always keeping it light and fun. Overall, the course is well designed, and the topics were engaging and useful.
Mohamad AVirtual
Masters the subject more than anyone else I've met.
Carlo DMontreal
Very Experienced, Shared Experiences, Class Participation was done very well.
Gary FPrivate Client
Great, eloquent, knowledgeable.
Mladen JToronto
Mark is an excellent educator and guru of the world of agile and human behaviour. Topics introduced in this course were broken down into easy to understand concepts and how to possibly apply them to the real world. His viewpoints and solutions are educated and more importantly, help to encourage thought and self learning.
Vibol HVirtual
Very much appreciated the training material as it has direct implication in our project methodologies.
Mizan CMontreal
Had little to no knowledge/training of Scrum & Agile and this was a great intro, with a couple of deep(er) dives. This course definitely helped me get introduced to Scrum and the world of Agile. While it's nice that scrum doesn't explicitly tell you how to do something, it definitely requires a significant amount of application in the real world to learn it.
Daneila DToronto
Well versed in knowledge and provided great "philosophical" thinking towards solutions to problems at work. Fun and approachable. Encourages solution formulation yourself.
Kang CKitchener-Waterloo
It was a very helpful course and it met my expectations.
Vinicious GVancouver
Remarkable! Knowledgeable! Relatable! Mark's style was a style that I can relate to. I was engaged. Enjoyed the variety of explanations, sharing screens, working with my team mates. The overall structure and delivery of the training material exceeded my expectations.
Brenda DVirtual
Very knowledgeable instructor about scrum and software development in general.
Elizabeth GOttawa
5 Stars
Yui HEdmonton
The instructor Mark was very knowledgeable and provided lots of knowledge and examples. I learned a lot but did not realize what a huge topic this is.
Andrei DToronto
Very engaging way of learning how to be a Product Owner, just like Scrum should be.
Teeba APrivate Client
Rocks! I would really recomment this instructor to others.
Raghda FToronto
Amazing! Given the time a lot was covered about Scrum.
Hanumanth Reddy POttawa
Very good at keeping interest. Very dynamic, engages easily with students.
Paul PMontreal
Mark is amazing. He is a knowledgeable instructor about scrum and I would like to attend another course with him. He taught me the basic and theories of scrum. Now i will need to integrate it with the work place. I enjoyed this course as it provided me with the concept of scrum to bring forward to my team at work.
Justin CVirtual
Amazing course! Love every second of it. Mark kept us all engaged. I knew nothing about agile/scrum and now feel well equipped to make changes at work. I'd love for the rest of my team to attend.
Shravan COttawa
Well structured training. Excellent communication skills.
Khaled MToronto
The instructor did a great job in getting people to participate and make sure everyone followed along.
George HPrivate Client
There was not a single bit of content that wasn't helpful.
Bruno PMontreal
Great job, easy to understand and fun.
Matt CKitchener-Waterloo
Mark is a great teacher. Funny, communicates his ideas well, very knowledgeable, - a great teacher! This was a good course!
Anthony DVirtual
Mark was a great instructor. He made things really fun and engaging. It wasn't just a boring lecture to sit through for two
days. It kept us engaged and we learned a lot. Thanks Mark!
Geeta BVirtual
Was an extremely focused and well organized two days, I have taken other courses in similar timelines but found this significantly easier to consume and digest the information. Mark was funny, and left me with an impression of “this guy is legit, and extremely intelligent, I need to soak up his knowledge”.
Jack BVirtual
Confused? Burnt Out? Disillusioned?
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Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
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Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
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Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
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Canada's AI Strategy Mistakes Adoption for Productivity
There is a massive gap between claiming AI will boost productivity and actually fixing bottlenecks. Lessons from Canada's healthcare system and Humber River Hospital.
Read full article
Scrum Events and Artifacts8 min read
How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
Product Backlog refinement isn't about writing User Stories, it's about having conversations. Learn to fix some of the most common problems with the Refinement process.
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.