Artificial Intelligence - 9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark was an extremely engaging and informative instructor. I enjoyed all of the aspects of the course/topics covered. I look forward to continuing my Agile education because of this course.
Cailey RToronto
I recommend all newbees and Agile to take Mark's class. End of the day, you will walk out with confidence.
Hema PKitchener-Waterloo
Mark inspires you to make yourself better in the roles which makes your workplace better. I wish he could come to my place of employ to get us setup to succeed. Might have to look into that.
Jackie MEdmonton
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
Mark Levison lives and embodies the SCRUM in his courses. Never before have I felt so empowered to self-organize in a classroom setting.
Zoltan MOttawa
This course helped me understand the principles of Agile and how to implement it to achieve better performance with any team while having a good time. Really like the balance between the exercises and the theory.
Pierre LMontreal
Mark was recommended to me from a colleague and I honestly was delighted of how much I learned from the course. I have been as a project manager for a number of years, and I really felt that I was able to understand how to apply this to my current work and also even how to work within my working style.
Joyce KVirtual
This was a great course that I will recomment to others! A lot to cover in a short period of time, and I managed to understand most if not all material. I'm excited to take my learnings with me and apply to my role at my company!
Lesleanne BToronto
Mark is an excellent instructor, the course was well organized and well paced.
Thong TEdmonton
Very knowledgable and lots of references. Puts things into context and gives lots of examples to relate to many businesses.
Brent MEdmonton
Very useful take on scrum, focused on the prod owners needs and responsibilities. Practical tools to start and plenty of other sources of info to continue growing.
Paula MToronto
Excellent. Well worth money and time.
David MOttawa
Good course. Good instructor. No boring moments.
Ashishkumar PMontreal
Enjoyed and learned much more than expected out of a two day course.
Ian MOttawa
Good course. In the end it is going to be us to make [Private Client] an even better company and a even better product.
Steve MPrivate Client
Great training with an engaging trainer and hands on practice. The content made you think about the best solutions and how to prioritize workflow. The instructor provided tangible guidance on best practices.
Sneha NVirtual
Knows his material very well. Is pleasant. Proper course material was provided.
Jean PMontreal
I will highly recommend Mark. I enjoyed the course.
Shamyl NVancouver
He is very motivated. Mark kept us engaged as the day went fast. He was respectful and was active listener, paid attention to cues when we did not understand.
Lyne LOttawa
Very helpful and clear. Mark is good at pushing the boundary with good illustration.
Terry NToronto
Mark is totally wonderfully weird and knowledgeable.
Sarah MOttawa
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
Very knowledgeable instructor that kept the course interesting. Course material was awesome! I will recommend to others.
Dave PToronto
Mark is knowledgable and engaging. What I liked the most was that he stood his ground if anyone challenged what he taught (respectfully) and offered an explanation why.
Andrea MOttawa
Brilliant approach to coaching.
Serguei LToronto
Good instructor. On point. Assertive and describes the problems and approaches well.
Andrei POttawa
Time master- thank you for pushing us through topics. Honestly - stated that you can provide examples, up to us to decide.
Tracey OToronto
I thought the instructor and course was excelelnt and very enlightening.
Aengus MEdmonton
Lively, hands on, enlightening. Would recommend.
Allen NEdmonton
Mark was fantastic and the course was a great!
Henry MVirtual
Mark was full of energy. There was never a moment where what we were discussing wasn't interesting.
Swetha RKitchener-Waterloo
Mark, thanks for an awesome class. I was quite impressed how you were able to run the entire course, without consulting notes or a PowerPoint! Then I noticed your Jedi mind trick of putting a finger to your temple to recall information… at least it seemed that way. I have nothing at all by way of improvement I can offer for you. The course was informative and your style was quite engaging
Thom RPrivate Client
Mark appears to be knowledgeable and highly experienced in Scrum and did a great job in creating more clarity for the group on complex concepts.
Ryan RVirtual
Mark was excellent! He is a very efficient communicator. Concise in the material he presents. The pace was great. I love the fact that scrum fundamentals were demonstrable.
Omesh MToronto
Very well organized; clear instructions; experienced instructor; useful prep work; dynamic and encouraged individuals participation; perfect breaks; excellent material.
Ana PVirtual
Excellent format; close groups, format's a plus. Instructor is very good at relating information in layman terms.
Amar SVancouver
Very unique training style, really appreciate that I don’t have to look at power point screen. Appreciate the Q&As and the end of class recap round.
Vicky CPrivate Client
Very concise, clear material. Lots of experience went into the material and live explanation.
Justin LKitchener-Waterloo
Instructor is engaging; good change of state during delivery. I like the more concrete demonstration of SCRUM by teaching the course in the SCRUM style.
Damon HEdmonton
Very interactive and entertaining. I wasn't bored for a second!
Anahita SToronto
The course was very relevant. The instructor has good insight and was able to address questions.
Jeyasandhya RToronto
I enjoyed Mark's personality and vast knowledge he provided.
Adrian CToronto
Mark was fantastic. He really knows how to keep everyone engaged and I found the course really fun. Still subscribe to the belief that learning is done best when you're having fun so thank you :)
Sabrina AVirtual
Great course and great instructor! Will definitely recommend to friends!
Hisham EOttawa
Mark L was the best instructor I've had.
David SOttawa
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
Fantastic instructor. Great real story examples.
Allan CEdmonton
Thank you. It has been one of the most interesting courses I have attended.
Hemant KToronto
Mark was great! I found this style easy to follow and I feel prepared.
Melanie KToronto
Mark's facilitation style was extremly engaging and his knowledge deep. I like the way he builds the scrum framework into the training workshop agenda. No power point, lots of discussion and releveant examples. I appreciate very much the time Mark took to address my question for which he had no existing reference.
Renee OKitchener-Waterloo
Mark is an excellent instructor, the course was well organized and well paced.
Thong TEdmonton
Very knowledgable and lots of references. Puts things into context and gives lots of examples to relate to many businesses.
Brent MEdmonton
Very useful take on scrum, focused on the prod owners needs and responsibilities. Practical tools to start and plenty of other sources of info to continue growing.
Paula MToronto
Excellent. Well worth money and time.
David MOttawa
Mark was an extremely engaging and informative instructor. I enjoyed all of the aspects of the course/topics covered. I look forward to continuing my Agile education because of this course.
Cailey RToronto
Good course. Good instructor. No boring moments.
Ashishkumar PMontreal
Enjoyed and learned much more than expected out of a two day course.
Ian MOttawa
Good course. In the end it is going to be us to make [Private Client] an even better company and a even better product.
Steve MPrivate Client
Great training with an engaging trainer and hands on practice. The content made you think about the best solutions and how to prioritize workflow. The instructor provided tangible guidance on best practices.
Sneha NVirtual
Knows his material very well. Is pleasant. Proper course material was provided.
Jean PMontreal
I will highly recommend Mark. I enjoyed the course.
Shamyl NVancouver
He is very motivated. Mark kept us engaged as the day went fast. He was respectful and was active listener, paid attention to cues when we did not understand.
Lyne LOttawa
Very helpful and clear. Mark is good at pushing the boundary with good illustration.
Terry NToronto
Mark is totally wonderfully weird and knowledgeable.
Sarah MOttawa
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
I recommend all newbees and Agile to take Mark's class. End of the day, you will walk out with confidence.
Hema PKitchener-Waterloo
Very knowledgeable instructor that kept the course interesting. Course material was awesome! I will recommend to others.
Dave PToronto
Mark inspires you to make yourself better in the roles which makes your workplace better. I wish he could come to my place of employ to get us setup to succeed. Might have to look into that.
Jackie MEdmonton
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
Mark is knowledgable and engaging. What I liked the most was that he stood his ground if anyone challenged what he taught (respectfully) and offered an explanation why.
Andrea MOttawa
Brilliant approach to coaching.
Serguei LToronto
Good instructor. On point. Assertive and describes the problems and approaches well.
Andrei POttawa
Time master- thank you for pushing us through topics. Honestly - stated that you can provide examples, up to us to decide.
Tracey OToronto
I thought the instructor and course was excelelnt and very enlightening.
Aengus MEdmonton
Lively, hands on, enlightening. Would recommend.
Allen NEdmonton
Mark was fantastic and the course was a great!
Henry MVirtual
Mark was full of energy. There was never a moment where what we were discussing wasn't interesting.
Swetha RKitchener-Waterloo
Mark Levison lives and embodies the SCRUM in his courses. Never before have I felt so empowered to self-organize in a classroom setting.
Zoltan MOttawa
Mark, thanks for an awesome class. I was quite impressed how you were able to run the entire course, without consulting notes or a PowerPoint! Then I noticed your Jedi mind trick of putting a finger to your temple to recall information… at least it seemed that way. I have nothing at all by way of improvement I can offer for you. The course was informative and your style was quite engaging
Thom RPrivate Client
Mark appears to be knowledgeable and highly experienced in Scrum and did a great job in creating more clarity for the group on complex concepts.
Ryan RVirtual
Mark was excellent! He is a very efficient communicator. Concise in the material he presents. The pace was great. I love the fact that scrum fundamentals were demonstrable.
Omesh MToronto
This course helped me understand the principles of Agile and how to implement it to achieve better performance with any team while having a good time. Really like the balance between the exercises and the theory.
Pierre LMontreal
Very well organized; clear instructions; experienced instructor; useful prep work; dynamic and encouraged individuals participation; perfect breaks; excellent material.
Ana PVirtual
Excellent format; close groups, format's a plus. Instructor is very good at relating information in layman terms.
Amar SVancouver
Very unique training style, really appreciate that I don’t have to look at power point screen. Appreciate the Q&As and the end of class recap round.
Vicky CPrivate Client
Very concise, clear material. Lots of experience went into the material and live explanation.
Justin LKitchener-Waterloo
Instructor is engaging; good change of state during delivery. I like the more concrete demonstration of SCRUM by teaching the course in the SCRUM style.
Damon HEdmonton
Very interactive and entertaining. I wasn't bored for a second!
Anahita SToronto
The course was very relevant. The instructor has good insight and was able to address questions.
Jeyasandhya RToronto
I enjoyed Mark's personality and vast knowledge he provided.
Adrian CToronto
Mark was fantastic. He really knows how to keep everyone engaged and I found the course really fun. Still subscribe to the belief that learning is done best when you're having fun so thank you :)
Sabrina AVirtual
Mark was recommended to me from a colleague and I honestly was delighted of how much I learned from the course. I have been as a project manager for a number of years, and I really felt that I was able to understand how to apply this to my current work and also even how to work within my working style.
Joyce KVirtual
This was a great course that I will recomment to others! A lot to cover in a short period of time, and I managed to understand most if not all material. I'm excited to take my learnings with me and apply to my role at my company!
Lesleanne BToronto
Great course and great instructor! Will definitely recommend to friends!
Hisham EOttawa
Mark L was the best instructor I've had.
David SOttawa
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
Fantastic instructor. Great real story examples.
Allan CEdmonton
Thank you. It has been one of the most interesting courses I have attended.
Hemant KToronto
Mark was great! I found this style easy to follow and I feel prepared.
Melanie KToronto
Mark's facilitation style was extremly engaging and his knowledge deep. I like the way he builds the scrum framework into the training workshop agenda. No power point, lots of discussion and releveant examples. I appreciate very much the time Mark took to address my question for which he had no existing reference.
Renee OKitchener-Waterloo
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
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A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.