Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Amazing instructor, was able to clearly explain complex concepts, made the course relevant and engaging! This will alow us to build strong agile teams.
Dylan HPrivate Client
Loved this course! Mark is very thorough and attentive as a teacher. He leveraged Mural in such interactive ways, which allowed him to understand the students well and shape the class accordingly. He is like the Jedi master of scrum and insanely advanced methods of leaderless collaboration and accomplishment. He's also the king of super nerdy jokes, which made the class fun and brought out the super nerd in everyone.
Lia GVirtual
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
Mark rocks! His extensive real world experience combined with his depth of knowledge of Scrum processes and tools made for a superior learning opportunity with lots of fun along the way. Highly recommend!
Steven CPrivate Client
Amazing experience. Mark is a great inspirational mentor. Teaches me how to approach problems and think out of the box.
Ben HKitchener-Waterloo
Mark is a wonderful, energetic instructer who helps you to evaluate how you are working in your own environment. Then he helps you to figure out how to improve it.
Shelley COttawa
Good course and instructor was great. I didn't fall asleep once.
Samsong CEdmonton
A great course for those who wish to change their conventional PM perspective to a more open and agile one.
Catherine HMontreal
Mark was very approachable, friendly, and knowledgable. He has done a great job in helping someone like me who doesn't belong to a corporate world learn so much about scrum in 2 days!
Mashiat FToronto
This is my third course with Mark. I enjoy his courses and his humor. He really knows how to connect with the group. He is a wealth of knowledge related to agile and scrum and he provies a lot of great advice on how to solve our problems at work.
Shelley COttawa
Excellent instructor providing clear explanations. The course structure is flawless.
Benoit NMontreal
Very good presentation skills. Excellent materials for study (in class and via email). Good tips and pragmatic approach. Good experience and info from the trenches.
Luiza DToronto
Mark is great, crams a boat load into two days effectively.
Gordon IVirtual
Great instruction and high levels of interaction made for an enjoyable course. I gained a greater appreciation for the ScrumMaster role and the game of Scrum!
Kevin BToronto
Excellent communicator and interacts well with the class. Great knowledge of course material and a genuine advocate of Scrum.
Tony CToronto
Mark is an awesome instructor and has great patience dealing with attendees virtually. His knowledge is spot on and he tries to answer all the questions given the time constraint.
Harjot DVirtual
I enjoyed Mark's personality and vast knowledge he provided.
Adrian CToronto
Engaging instructor, keeps it interesting.
Yves GMontreal
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
Excellent course and facilitator instruction.
John BVancouver
AMAZING! Funny, interesting, engaging course!
Bassem HMontreal
Mark is super knowledgeable and engaging. 10/10. Would recommend.
Steve BPrivate Client
Very knowledgeable instructor about scrum and software development in general.
Elizabeth GOttawa
Mark had a way of getting info across in both fun yet informative ways. He loves to challenge and be challenged which made it a pleasure.
Ross CPrivate Client
Mark shared valuable information and advice about Scrum theory. I am now clear on many Agile views on different aspects, especially, Roadmap.
Syed AToronto
Excellent instructor!!! Expert in Agile/Scrum.
Marc BOttawa
Mark is very well prepared and understands his material in depth. He has a very logical way of looking at questions which can shift people’s understanding in a useful way. If you need to understand “pure” Scrum, this is a good course.
Paul AVirtual
Instructor is super knowledgeable and shared his wealth of expertise in a meaning manner.
Randy GPrivate Client
Mark was great! Although the online learning environment can be tricky, I found Mark has the ability to keep a class engaged. Whether you're introverted or extroverted, this course is for you.
Curtis HVirtual
Mark was a great instructor with the curse of knowledge (in a good way). Detailed examples, solid application advice, and adaptable during the course. Thanks!
Nick GToronto
Exceptional facilitator, course materials are helpful, concise, and clear.
Geoffrey HPrivate Client
Thank you Mark for the amazing training and for the useful tips you shared!
Manal DVirtual
Good energy. Good examples. Kept the class on track.
Wilson CEdmonton
Class was fun and instructive. Mark was a great help, understanding and pushed our creative thinking and problems solving abilities further. Thank you!
Caroline DMontreal
The variation of types of exercises kept things interesting, much better than answer questions.
Michael GOttawa
It was a very helpful course and it met my expectations.
Vinicious GVancouver
Mark was really engaging and very knowledgeable.
Samantha BPrivate Client
Mark is great - knows the material and can address all questions, prompting us to try and answer them first! Great trainer, I would recommend him to others.
Frances AOttawa
Mark is very enthusiastic and responsive, good at eliciting participation, diverse exercises to keep us from getting bored, informative answers. Good focus on cross-functional teams and sharing non-dev where we fit in.
Carly HPrivate Client
Awesome instructor and course! Will recommend!
Mikael GOttawa
True value demonstrated outside of the software development world.
Theresa BToronto
Very patient. Really liked the group activity where we had to work in Sprints on user stories.
Anita AVirtual
I enjoyed this interactive class with Mark. So much more entertaining then watching slide after slide of a Powerpoint.
Shelley COttawa
This was a fantastic course and I would recommend it to anyone. Mark is an excellent teacher and provides great examples and easy-to-understand explanations. There was a good balance of listening, working in a group, and discussion. We ran sprint simulations which helped hammer down the concepts.
Julia HVirtual
The instructor Mark was very knowledgeable and provided lots of knowledge and examples. I learned a lot but did not realize what a huge topic this is.
Andrei DToronto
I found Mark very engaging and thought he helped make the material very interesting.
Jason DToronto
I really enjoyed the workshop and I think the examples were really helpful in understanding the basics of scrum.
Louis-Pierre DMontreal
This course gave me a new insight into delivering better software for the customer more effectively.
Len CVancouver
Overall awesome. I am really inspired & revigorated to do this with my team.
Mikaela GVancouver
Wonderful. Very interactive. Humourous.
Fred HToronto
Excellent instructor providing clear explanations. The course structure is flawless.
Benoit NMontreal
Very good presentation skills. Excellent materials for study (in class and via email). Good tips and pragmatic approach. Good experience and info from the trenches.
Luiza DToronto
Mark is great, crams a boat load into two days effectively.
Gordon IVirtual
Amazing instructor, was able to clearly explain complex concepts, made the course relevant and engaging! This will alow us to build strong agile teams.
Dylan HPrivate Client
Loved this course! Mark is very thorough and attentive as a teacher. He leveraged Mural in such interactive ways, which allowed him to understand the students well and shape the class accordingly. He is like the Jedi master of scrum and insanely advanced methods of leaderless collaboration and accomplishment. He's also the king of super nerdy jokes, which made the class fun and brought out the super nerd in everyone.
Lia GVirtual
Great instruction and high levels of interaction made for an enjoyable course. I gained a greater appreciation for the ScrumMaster role and the game of Scrum!
Kevin BToronto
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
Excellent communicator and interacts well with the class. Great knowledge of course material and a genuine advocate of Scrum.
Tony CToronto
Mark is an awesome instructor and has great patience dealing with attendees virtually. His knowledge is spot on and he tries to answer all the questions given the time constraint.
Harjot DVirtual
I enjoyed Mark's personality and vast knowledge he provided.
Adrian CToronto
Engaging instructor, keeps it interesting.
Yves GMontreal
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
Excellent course and facilitator instruction.
John BVancouver
AMAZING! Funny, interesting, engaging course!
Bassem HMontreal
Mark is super knowledgeable and engaging. 10/10. Would recommend.
Steve BPrivate Client
Very knowledgeable instructor about scrum and software development in general.
Elizabeth GOttawa
Mark had a way of getting info across in both fun yet informative ways. He loves to challenge and be challenged which made it a pleasure.
Ross CPrivate Client
Mark shared valuable information and advice about Scrum theory. I am now clear on many Agile views on different aspects, especially, Roadmap.
Syed AToronto
Mark rocks! His extensive real world experience combined with his depth of knowledge of Scrum processes and tools made for a superior learning opportunity with lots of fun along the way. Highly recommend!
Steven CPrivate Client
Excellent instructor!!! Expert in Agile/Scrum.
Marc BOttawa
Mark is very well prepared and understands his material in depth. He has a very logical way of looking at questions which can shift people’s understanding in a useful way. If you need to understand “pure” Scrum, this is a good course.
Paul AVirtual
Instructor is super knowledgeable and shared his wealth of expertise in a meaning manner.
Randy GPrivate Client
Amazing experience. Mark is a great inspirational mentor. Teaches me how to approach problems and think out of the box.
Ben HKitchener-Waterloo
Mark was great! Although the online learning environment can be tricky, I found Mark has the ability to keep a class engaged. Whether you're introverted or extroverted, this course is for you.
Curtis HVirtual
Mark was a great instructor with the curse of knowledge (in a good way). Detailed examples, solid application advice, and adaptable during the course. Thanks!
Nick GToronto
Exceptional facilitator, course materials are helpful, concise, and clear.
Geoffrey HPrivate Client
Thank you Mark for the amazing training and for the useful tips you shared!
Manal DVirtual
Mark is a wonderful, energetic instructer who helps you to evaluate how you are working in your own environment. Then he helps you to figure out how to improve it.
Shelley COttawa
Good energy. Good examples. Kept the class on track.
Wilson CEdmonton
Class was fun and instructive. Mark was a great help, understanding and pushed our creative thinking and problems solving abilities further. Thank you!
Caroline DMontreal
Good course and instructor was great. I didn't fall asleep once.
Samsong CEdmonton
The variation of types of exercises kept things interesting, much better than answer questions.
Michael GOttawa
It was a very helpful course and it met my expectations.
Vinicious GVancouver
Mark was really engaging and very knowledgeable.
Samantha BPrivate Client
Mark is great - knows the material and can address all questions, prompting us to try and answer them first! Great trainer, I would recommend him to others.
Frances AOttawa
Mark is very enthusiastic and responsive, good at eliciting participation, diverse exercises to keep us from getting bored, informative answers. Good focus on cross-functional teams and sharing non-dev where we fit in.
Carly HPrivate Client
Awesome instructor and course! Will recommend!
Mikael GOttawa
True value demonstrated outside of the software development world.
Theresa BToronto
Very patient. Really liked the group activity where we had to work in Sprints on user stories.
Anita AVirtual
I enjoyed this interactive class with Mark. So much more entertaining then watching slide after slide of a Powerpoint.
Shelley COttawa
This was a fantastic course and I would recommend it to anyone. Mark is an excellent teacher and provides great examples and easy-to-understand explanations. There was a good balance of listening, working in a group, and discussion. We ran sprint simulations which helped hammer down the concepts.
Julia HVirtual
The instructor Mark was very knowledgeable and provided lots of knowledge and examples. I learned a lot but did not realize what a huge topic this is.
Andrei DToronto
A great course for those who wish to change their conventional PM perspective to a more open and agile one.
Catherine HMontreal
I found Mark very engaging and thought he helped make the material very interesting.
Jason DToronto
I really enjoyed the workshop and I think the examples were really helpful in understanding the basics of scrum.
Louis-Pierre DMontreal
This course gave me a new insight into delivering better software for the customer more effectively.
Len CVancouver
Overall awesome. I am really inspired & revigorated to do this with my team.
Mikaela GVancouver
Mark was very approachable, friendly, and knowledgable. He has done a great job in helping someone like me who doesn't belong to a corporate world learn so much about scrum in 2 days!
Mashiat FToronto
Wonderful. Very interactive. Humourous.
Fred HToronto
This is my third course with Mark. I enjoy his courses and his humor. He really knows how to connect with the group. He is a wealth of knowledge related to agile and scrum and he provies a lot of great advice on how to solve our problems at work.
Shelley COttawa
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Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
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If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
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Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.