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Lots of information and data for a great walk through about the agile methodology.
Pierre-Michel AMontreal
Mark is quick-witted, experienced, blunt, and plays role of a neutral facilitaor very well. He made three content heavy days digestible, relevant to my work life, and enjoyable.
Craig BPrivate Client
Very well structured course with a good variety of topics for further research. Great interaction with class.
Yuri AVirtual
I enjoyed the course and learned a lot. In addition to what I learned about the processes and methods I also appreciated learning the human aspect as well.
Matthew SPrivate Client
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
Instructor was amazing, easy to listen to and follow. Did not read from book and provided concrete examples.
Tricia AOttawa
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously knows his subject.
Debbie BVirtual
Really appreciated how he addressed our questions and gave feedback. Mark was very knowledgable on the subject matter.
Kyle AOttawa
Truly an expert. Knows his stuff.
Denise AOttawa
Very good. Great at illustrating his point.
Manny BOttawa
Mark is an extremely knowledgeable Scrum practitioner and a great coach! He gave each of the participants clear and useful answers to the questions we had during the training, whether the questions were about the material or from work experiences, and helped us figure out how to handle situations on our own. This is the first time I take an agile training that gives me clarity about ways of improving how I work with my team
Martha BVirtual
Mark was a patient and enthusiastic teacher, with knowledge spanning multiple industries. The course itself was a great mix of learning with lots of opportunities to do hands-on activities to really cement understanding. At the end of the course I felt confident in my understanding and my ability to pass the certification test. Thank you, Mark
Carrie BVirtual
Great course. Information overload but not in a bad way. I liked that we discussed specific corporate problems people were having. Helped build context in how others are using Agile/Scrum. Maybe misusing, too.
Tyler BVancouver
The instructor Mark was very knowledgeable and provided lots of knowledge and examples. I learned a lot but did not realize what a huge topic this is.
Andrei DToronto
Brilliant! Truly enjoyed the information and material. Instructor related well to class and provided for fantastic environment for learning. Would recommend this course and facilitator in a heart beat.
Raquel BPrivate Client
I learned a lot and the content was far more enganging than I expected it to be. I come away with many improvements I can make to my organization. Thanks and well done.
Dan CKitchener-Waterloo
Very engaging instructor and scenarios.
Christine APrivate Client
Mark was very entertaining, which made what I expected to be a boring two days very enjoyable, while still learning.
Zach BKitchener-Waterloo
Provided excellent understanding of scrum, more difficult concepts with a very hands on approach.
Carmen CToronto
I thoroughly enjoyed my time with Mark. I learned a lot and appreciate his teaching style.
Kendall APrivate Client
Mark was a very knowledgeable instructor and very passionate about the material. For a brand new subject area, I was very content and feeling comfortable in training (which usually is not the normal case). Whatever little pre-knowledge I had, this was a very great course. I took my own notes by hand and will strive the use the material as much as possible where I can. I did all of the pre-work and it definitely helped. Thank you for the training !
Brian BVirtual
Thank you Mark for the amazing training and for the useful tips you shared!
Manal DVirtual
Mark's ability to adapt to the background of students and relate to their org's characteristics adds exceptional value. This course isn't just for software development!
Paul AOttawa
Mark is an articulate speaker that is easy to listen to and he brings real-life situations to the course which makes it interesting. Answers questions well and takes the time to make sure he gets his point across.
Wayne BVirtual
Excellent, material and discussion was perfect.
Jacques CVirtual
Excellent! A refreshing approach! I loved the style of delivering the material and the many discussions and short exercises.
Mark APrivate Client
Great course instructor is very knowledgeable in agile and scrum mastery. Great work relating real life examples to course material and helping to start thinking.
Autem DEdmonton
Mark inspired the participants to be engaged in the moment using Plato's dialogue techniques - Mark delights!
Laura DOttawa
Amazing course! Love every second of it. Mark kept us all engaged. I knew nothing about agile/scrum and now feel well equipped to make changes at work. I'd love for the rest of my team to attend.
Shravan COttawa
Mark was an excellent instructor for this course. His ability to communicate and engage the class to understand and implement the scrum methodology is wonderful and I had a wonderful time during the course.
Pratham DVirtual
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
Another excellent course! Great balance of theory, exercises, and anecdotes.
Adam BOttawa
Amazing experience attending this course. I learned an incredible amount from Mark, to apply to my career and better relationship building techniques.
Nicole DOttawa
The instructor is clearly knowledgeable about scrum and other approaches. The course demonstrates the basics of scrum very well.
Matthew BToronto
Strong instructor, great knowledge of the material. A very good pace.
Ken AKitchener-Waterloo
Excellent job of teaching about using scrum. Very good job engaging the class and providing a fun place to learn. Full moneys worth.
Eric CToronto
I enjoyed Mark's personality and vast knowledge he provided.
Adrian CToronto
Mark was fantastic. Enjoyed his coaching very well. Course was very interesting.
Robert AOttawa
Mark Levison is great - Excellent knowledge of the subject and a great virtual training plan. Thanks a lot.
Rajesh DVirtual
Passionate and enthusiastic instructor, excellent course and materials.
Don CVancouver
Fantastic instructor. Great real story examples.
Allan CEdmonton
Mark is an awesome instructor who does an excellent job of describing Scrum. Brilliant course!
Tom BEdmonton
Great course. Lots of fun and learning. Thanks!
Edgar DVancouver
Great job! You did a great job or engaging us and encouraging participation. I feel inspired to better my team and organization using the knowledge I gained.
Michael DToronto
Instructor kept the course interested, kept us engaged through fun exercises. I love the course content, the book. Well prepared reference.
Hulya AOttawa
It was a really good way to understand the concepts of the Scrum Agile practice making us exercise and see how a real Agile org works.
Newton DMontreal
I thought the material and instructor was excellent. It was a full two days!
Shawn DEdmonton
Well presented material, excellent real world examples of applying scrum framework.
Brian BOttawa
Insightful material, engaging classroom practice.
Eliza BVirtual

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Certified Scrum Training

Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application. 

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Effective Scrum

Fix Broken Scrum

If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.

Learn Effective Scrum

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Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.

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Why choose us

Get exclusive bonuses with our Scrum Alliance Certified Scrum training

Future-proof blueprint

A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.

Personal coaching

Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.

Resources

When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.

Community access

A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.

Lean Coffee

Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.

Money-back guarantee

You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.

Get Certified

Get Certified

Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.

Registration is now open for workshops:

November 19-20, 2026

Live Online

9:00 AM - 5:00 PM EST

December 14-15, 2026

Live Online

9:00 AM - 5:00 PM EST

About this course

Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.

Learning and Benefits

Relatable Scenarios

Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.

Respected Certification

Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.

Practical Exercises

With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.

Jargon-Free Learning

This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.

Career Advancement

Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.

GenAI for Systems Thinking

Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.

Ongoing Support

Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.