Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Amazing instructor, was able to clearly explain complex concepts, made the course relevant and engaging! This will alow us to build strong agile teams.
Dylan HPrivate Client
Was an extremely focused and well organized two days, I have taken other courses in similar timelines but found this significantly easier to consume and digest the information. Mark was funny, and left me with an impression of “this guy is legit, and extremely intelligent, I need to soak up his knowledge”.
Jack BVirtual
Mark provides clarity into the mystical world of Agile and Scrum with practical examples and Jedi wisdom. Add some psychosocial games into the batch and your in for an adventure. Training will test not just your ability to obtain facts, but leave you pondering the cavernous opportunities for the scum master to be an agent of organizational change.
Petrus BVirtual
Mark is the real s**t. He's lived through the pain points and knows where the bodies are buried.
Christian FMontreal
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
I was impressed. The most valuable thing was not the principles (already knew most intellectually) but the instructor's zen master answers to challnges/questions. This aided in more intutive knowledge.
David AEdmonton
Mark is an excellent trainer with examples and practices. Very organized and the best thing is his response to our questions with example, in addition, the amount of references that might help up improve as a scrum master.
Dona AMontreal
Amazing experience. Mark is a great inspirational mentor. Teaches me how to approach problems and think out of the box.
Ben HKitchener-Waterloo
Passionate and knowledgeable!
Derek LVancouver
Very well done. Good introduction of the concepts, good use of technology, good practical incorporation of the methods being taught into the course itself, 10/10
Adam GVirtual
Extremely enlightening. Put a lot of elements into proper context. Great foundation.
Yvan NMontreal
The course and exercise were well designed to add value compared to reading about Scrum. Mark is an effective presenter, keeping things interesting and (often) entertaining.
Gordon EPrivate Client
Exceptional presentation delivery that is clear, concise, and though-provoking, involving tremendous audience participation.
Norman EOttawa
Mark did a fantastic job incorporating SCRUM through the training while not giving answers, but forcing us to think on our own.
Kellen BKitchener-Waterloo
Mark is great and explained dry terms with examples.
Xueyan BPrivate Client
I really enjoyed Mark, despite not being my sector I was able to make connections and take away information.
Catherine BOttawa
Very knowledgeable, led the session very well.
Bob BPrivate Client
Mark is excellent. He uses examples that are very clear to everyone. He is patient and ensures everyone understands the material.
Emmanuel BMontreal
Mark is great and the course is very valuable. I really appricate your time and patience. We covered a lot of mtaterial which is great.
William DOttawa
This was a great course with an engaging instructor - well worth the time of anyone who wants to learn more about product ownership.
Mark BVirtual
Great course! Very engaging and knowlegeable instructor.
Kolin BOttawa
Mark is a patient and very organized coach. I appreciate the ability to get through so much information in only 2 days. Mark really focuses on what one needs to have a better understand of scrum and it's benefits.
Brian AVirtual
Course was fantastic and informative. The instructor did his best to include as much of the expensive material as he could. It was engaging and fun to listen to. I would highly recomment this training to anyone interested in the Scrum methology.
Derrick BOttawa
Mark is very knowledgeable and really challenges the class to engage, speak, think about the core concepts, even when it’s messy/unclear in “real world” situations. I talked to a couple of my colleagues afterward and even the ones who were having difficulty with the usefulness of Scrum in their professional lives really enjoyed the course and the instructor, myself included.
Louis BVirtual
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
Fantastic instructor. Great real story examples.
Allan CEdmonton
The course was well laid out, a good mix of discussions, examples, and practice.
Chris FToronto
Fantastic course. I am excited about implementing more of what I learned.
Andrew BToronto
Mark delivered the course exceptionally well.
Amjad GEdmonton
Thanks for being so responsive and Agile in your approach to leading the class.
Deb BKitchener-Waterloo
Mark was a great instructor. His quirky ways and sense of humour make for a great course. I was entertained and interested each step of the way.
Philippe BPrivate Client
Very knowledgeable and pleasant to work with.
Kristian BEdmonton
Mark is great - knows the material and can address all questions, prompting us to try and answer them first! Great trainer, I would recommend him to others.
Frances AOttawa
Great instruction and high levels of interaction made for an enjoyable course. I gained a greater appreciation for the ScrumMaster role and the game of Scrum!
Kevin BToronto
Lots of information. Agenda was covered in full. Role play very effective. If you can apply the Scrum, it is a very good course to attend.
Mitch RToronto
It was an excellent seminar. It gave us hands-on exercises. I can see lots of challenges ahead as I try to implement changes to our scrum team. Should be fun and interesting journey!
Ann Margaret GMontreal
I felt a great sense of relief that I could do something to improve how my team delivers software.
Stephen GPrivate Client
This was a good course. Plenty of offline reading and later reference. For a full two day course, I am informed but not exhausted.
Chris GKitchener-Waterloo
Mark was a very thoughtful and direct instructor.
Luke GVirtual
Great job!
Rana ROttawa
Mark is insightful, a pleasure to listen to, and inspires me toward making the changes needed so that I can work out a high-performance team.
Mike SVancouver
Great training. Good energy throughout the workshop. Well facilitated. I liked the regular breaks. Good combination of both breakout room exercises and whole group learnings. Good use of technology for a virtual workshop.
Carole GVirtual
Mark is very good in delivering the Scrum Training. Thank you for not repeating the mechanics!! Thanks for assidting with the dimensions around [Private Client] environment
Jack SPrivate Client
Mark was an excllent instructor, was able to give clear examples to explain theory.
Samanthi SOttawa
Mark shared valuable information and advice about Scrum theory. I am now clear on many Agile views on different aspects, especially, Roadmap.
Syed AToronto
Mark Levinson is very knowledgeable in Scrum and has the ability to start you on the right track given your specific workplace problems. He is also able to generalize issues and show how they can be solved with the tools provided in the course.
Hatem NVirtual
Fantastic course, fantastic instructor! A perfect mix of discussion and practical exercise that keeps you engaged.
Paul SVirtual
Awesome. I got more than enough info to get me started and max team productivity.
Joel RVancouver
I like the way the course was taught through examples and games. I found personal anecdotes helpful in understanding concepts.
Randy EOttawa
Passionate and knowledgeable!
Derek LVancouver
Amazing instructor, was able to clearly explain complex concepts, made the course relevant and engaging! This will alow us to build strong agile teams.
Dylan HPrivate Client
Very well done. Good introduction of the concepts, good use of technology, good practical incorporation of the methods being taught into the course itself, 10/10
Adam GVirtual
Extremely enlightening. Put a lot of elements into proper context. Great foundation.
Yvan NMontreal
Was an extremely focused and well organized two days, I have taken other courses in similar timelines but found this significantly easier to consume and digest the information. Mark was funny, and left me with an impression of “this guy is legit, and extremely intelligent, I need to soak up his knowledge”.
Jack BVirtual
Mark provides clarity into the mystical world of Agile and Scrum with practical examples and Jedi wisdom. Add some psychosocial games into the batch and your in for an adventure. Training will test not just your ability to obtain facts, but leave you pondering the cavernous opportunities for the scum master to be an agent of organizational change.
Petrus BVirtual
Mark is the real s**t. He's lived through the pain points and knows where the bodies are buried.
Christian FMontreal
The course and exercise were well designed to add value compared to reading about Scrum. Mark is an effective presenter, keeping things interesting and (often) entertaining.
Gordon EPrivate Client
Exceptional presentation delivery that is clear, concise, and though-provoking, involving tremendous audience participation.
Norman EOttawa
Mark did a fantastic job incorporating SCRUM through the training while not giving answers, but forcing us to think on our own.
Kellen BKitchener-Waterloo
Mark is great and explained dry terms with examples.
Xueyan BPrivate Client
I really enjoyed Mark, despite not being my sector I was able to make connections and take away information.
Catherine BOttawa
Very knowledgeable, led the session very well.
Bob BPrivate Client
Mark is excellent. He uses examples that are very clear to everyone. He is patient and ensures everyone understands the material.
Emmanuel BMontreal
Mark is great and the course is very valuable. I really appricate your time and patience. We covered a lot of mtaterial which is great.
William DOttawa
This was a great course with an engaging instructor - well worth the time of anyone who wants to learn more about product ownership.
Mark BVirtual
Great course! Very engaging and knowlegeable instructor.
Kolin BOttawa
Mark is a patient and very organized coach. I appreciate the ability to get through so much information in only 2 days. Mark really focuses on what one needs to have a better understand of scrum and it's benefits.
Brian AVirtual
Course was fantastic and informative. The instructor did his best to include as much of the expensive material as he could. It was engaging and fun to listen to. I would highly recomment this training to anyone interested in the Scrum methology.
Derrick BOttawa
Mark is very knowledgeable and really challenges the class to engage, speak, think about the core concepts, even when it’s messy/unclear in “real world” situations. I talked to a couple of my colleagues afterward and even the ones who were having difficulty with the usefulness of Scrum in their professional lives really enjoyed the course and the instructor, myself included.
Louis BVirtual
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
Fantastic instructor. Great real story examples.
Allan CEdmonton
The course was well laid out, a good mix of discussions, examples, and practice.
Chris FToronto
Fantastic course. I am excited about implementing more of what I learned.
Andrew BToronto
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
Mark delivered the course exceptionally well.
Amjad GEdmonton
Thanks for being so responsive and Agile in your approach to leading the class.
Deb BKitchener-Waterloo
I was impressed. The most valuable thing was not the principles (already knew most intellectually) but the instructor's zen master answers to challnges/questions. This aided in more intutive knowledge.
David AEdmonton
Mark was a great instructor. His quirky ways and sense of humour make for a great course. I was entertained and interested each step of the way.
Philippe BPrivate Client
Mark is an excellent trainer with examples and practices. Very organized and the best thing is his response to our questions with example, in addition, the amount of references that might help up improve as a scrum master.
Dona AMontreal
Very knowledgeable and pleasant to work with.
Kristian BEdmonton
Mark is great - knows the material and can address all questions, prompting us to try and answer them first! Great trainer, I would recommend him to others.
Frances AOttawa
Great instruction and high levels of interaction made for an enjoyable course. I gained a greater appreciation for the ScrumMaster role and the game of Scrum!
Kevin BToronto
Lots of information. Agenda was covered in full. Role play very effective. If you can apply the Scrum, it is a very good course to attend.
Mitch RToronto
It was an excellent seminar. It gave us hands-on exercises. I can see lots of challenges ahead as I try to implement changes to our scrum team. Should be fun and interesting journey!
Ann Margaret GMontreal
I felt a great sense of relief that I could do something to improve how my team delivers software.
Stephen GPrivate Client
This was a good course. Plenty of offline reading and later reference. For a full two day course, I am informed but not exhausted.
Chris GKitchener-Waterloo
Mark was a very thoughtful and direct instructor.
Luke GVirtual
Great job!
Rana ROttawa
Mark is insightful, a pleasure to listen to, and inspires me toward making the changes needed so that I can work out a high-performance team.
Mike SVancouver
Great training. Good energy throughout the workshop. Well facilitated. I liked the regular breaks. Good combination of both breakout room exercises and whole group learnings. Good use of technology for a virtual workshop.
Carole GVirtual
Mark is very good in delivering the Scrum Training. Thank you for not repeating the mechanics!! Thanks for assidting with the dimensions around [Private Client] environment
Jack SPrivate Client
Mark was an excllent instructor, was able to give clear examples to explain theory.
Samanthi SOttawa
Mark shared valuable information and advice about Scrum theory. I am now clear on many Agile views on different aspects, especially, Roadmap.
Syed AToronto
Mark Levinson is very knowledgeable in Scrum and has the ability to start you on the right track given your specific workplace problems. He is also able to generalize issues and show how they can be solved with the tools provided in the course.
Hatem NVirtual
Fantastic course, fantastic instructor! A perfect mix of discussion and practical exercise that keeps you engaged.
Paul SVirtual
Awesome. I got more than enough info to get me started and max team productivity.
Joel RVancouver
Amazing experience. Mark is a great inspirational mentor. Teaches me how to approach problems and think out of the box.
Ben HKitchener-Waterloo
I like the way the course was taught through examples and games. I found personal anecdotes helpful in understanding concepts.
Randy EOttawa
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Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.