Artificial Intelligence - 9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark is quick-witted, experienced, blunt, and plays role of a neutral facilitaor very well. He made three content heavy days digestible, relevant to my work life, and enjoyable.
Craig BPrivate Client
The instructor was well prepared, and extremely knowledgeable. The course was structured in a way that it was easy to follow, well structured, and easy to be engaged. All the team activities were extremely useful to put in practice the theory. I enjoyed every single one! Virtual learning is a really difficult environment, and the instructor made it look like a piece of cake, kept us engaged throughout the days. Kuddos!
Jenny CVirtual
Came in with a cynical view and attitude and left with nuggets of insight. That is quite an accomplishment for any instructor!
Mojtaba HOttawa
Loved this course! Mark is very thorough and attentive as a teacher. He leveraged Mural in such interactive ways, which allowed him to understand the students well and shape the class accordingly. He is like the Jedi master of scrum and insanely advanced methods of leaderless collaboration and accomplishment. He's also the king of super nerdy jokes, which made the class fun and brought out the super nerd in everyone.
Lia GVirtual
Mark is engaging and energetic. He made what could have been a dry topic quite enjoyable.
Paul BToronto
I was impressed. The most valuable thing was not the principles (already knew most intellectually) but the instructor's zen master answers to challnges/questions. This aided in more intutive knowledge.
David AEdmonton
This course taught me about Scrum and, in particular, provided depth around the roles and responsibilities of a Scrum team. Despite Covid-19, the material was well-prepared for online consumption and Mark, the instructor, was engaging and informative. Mark has a huge library of Scrum-related resources, as well as many non-Scrum but still applicable resources, and I would highly recommend Mark and his team for anyone seeking ScrumMaster training.
Karen MVirtual
Mark has an effective approach at coaching us through the course in an "agile" way. Would recommend the course to those who are experienced scrum masters and especially to those who are new to the agile world.
Caia RToronto
Instructor was great, very knowledgeable and open to questions. The course opened my eyes to scrum mechanics. I now understand what scrummaster in the team was attempting to do.
Sharon JEdmonton
Very knowledgeable of the subject matter. Kept the pace of the course quick, which is good.
Tarek ROttawa
Having come with a very limited knowledge of Scrum, Mark did a great job of leading the class through the knowledge required. The material was engaging and there were great opportunities to work with other learners as a team to practice different elements of the knowledge. Mark is friendly and humorous which made the otherwise very intense schedule a fun experience. He consistently offered great suggestions of further reading to consider in order to better understand the many elements of this practice.
Michael HVirtual
Mark clearly presents the scrum process and principles. He provides background information and stories to reinforce these techniques.
Richard COttawa
Excellent course content delivered in a direct, practical and memorable fashion.
Kimberley KOttawa
Mark did an awesome job. He is very knowledgable, helpful, and patient. I will recommend this course for sure.
Jamal EToronto
It's a pleasure knowing my instructor and I'm motivated to learn and read more.
Difei DToronto
Mark was very knowledgeable and walked us through Scrum using the actual technique. Very good technique.
Kevin COttawa
Long days but really challenged me to rethink how I can enhance my BA skills and how to contribute in different ways to my team.
Pearline EVancouver
Mark is excellent. He uses examples that are very clear to everyone. He is patient and ensures everyone understands the material.
Emmanuel BMontreal
The course was structured in a way that allowed us to cover a lot of information in a manner that kept things interesting and allowed space to explore topics where the group was more interested.
Gino FOttawa
Fantastic 2 days. Loved the incorporation of practical exercies. Lots of feedback and helps you understand how people think.
Tony KVancouver
Mark knows this content, kept us engaged and provided hands-on workshop tasks to understand the conent. Fantastic approach to this course with backlog and Sprints. Stories and answering questions of the group was appreciated.
Matt FPrivate Client
Excellent communicator, good at focusing on the important topics.
Mick BPrivate Client
Honest and open, encouraged us to think on our own. Really highlighted this is not a defined process, we need to figure out what works best for our teams,
Alana GPrivate Client
Excellent! A refreshing approach! I loved the style of delivering the material and the many discussions and short exercises.
Mark APrivate Client
Awesome instructor.
Faik FKitchener-Waterloo
Awesome, really. Energizing course, I learned a lot and feel empowered - Thank you!
Benoit FOttawa
Excellent presentation. Challenging contributing questions.
Zeki AMontreal
Mark was an excellent instructor, with a sense of humour that helped keep my focus (which is particularly challenging with the course being online over 3 days). Being able to run through simulated sprints to help reinforce the material was very helpful.
Micheal CVirtual
I absolutely love your practical pragmatic approach to delivering information. Very conductive to learning.
Mandy JOttawa
Very well done. Good introduction of the concepts, good use of technology, good practical incorporation of the methods being taught into the course itself, 10/10
Adam GVirtual
Mark was wonderful, prepared, entertaining, and accommodating. He effectively kept my attention and created good situations for the team to practice scrum. It felt like escape rooms. The course allowed me to use scrum, to put on different hats, and to envision how scrum would play out in my organization and previous teams. My questions were answered and then some.
Bryan LVirtual
This was a very illuminating overview of Scrum roles and best practices, taught by a very engaging instructor.
Douglas GPrivate Client
This was agreat intro to formal scrum fundamentals. Mark was always engaging.
John LKitchener-Waterloo
Great use of time. Very clear examples of work life situations.
Duane BToronto
I enjoyed this interactive class with Mark. So much more entertaining then watching slide after slide of a Powerpoint.
Shelley COttawa
Mark is a patient and very organized coach. I appreciate the ability to get through so much information in only 2 days. Mark really focuses on what one needs to have a better understand of scrum and it's benefits.
Brian AVirtual
It was great! Very well explained and engaging.
Donald HToronto
I greatly enjoyed Mark's class. He is obviously a subject matter expert and has great insights.
Mandana BVirtual
Mark has been very important in teaching us the scrummaster role and scrum processes.
Maxime GMontreal
Mark was an informative, fun instructor who utilized the time given to him to teach us scrum.
Brendan GEdmonton
Very enthusiastic and diplomatic. Very knowledgeable. Course was enjoyable.
Chris MKitchener-Waterloo
Energetic. Applied scrum in practice by helping lead us to answers in many modules.
Laura LVancouver
Great instructor, light atmosphere, very knowledgeable and engaging. Thank You!
Edwine JVirtual
Excellent instructor. Left lots of room for us to think by ourselves. Great!
Kathleen LVancouver
Great workshop by Mark. Level of engagement to collaboration were awesome!
Jason QEdmonton
Great course, a lot of valuable information. Experienced instructor, great ability to adapt to group and real work situtations.
Karen LPrivate Client
Great training. Good energy throughout the workshop. Well facilitated. I liked the regular breaks. Good combination of both breakout room exercises and whole group learnings. Good use of technology for a virtual workshop.
Carole GVirtual
Mark made the class enjoyable. I was initially dreading a 3 day course. After the first day I knew that I could live through the course.
Dickie BPrivate Client
I feel like the structure of the course is good in how it is treated as a backlog with all the participants prioritizing topics.
Aaron GOttawa
Mark is very entertaining and knowledgable, the combination of which made for a great two days of training, well done!
Daniel JKitchener-Waterloo
Very knowledgeable of the subject matter. Kept the pace of the course quick, which is good.
Tarek ROttawa
Having come with a very limited knowledge of Scrum, Mark did a great job of leading the class through the knowledge required. The material was engaging and there were great opportunities to work with other learners as a team to practice different elements of the knowledge. Mark is friendly and humorous which made the otherwise very intense schedule a fun experience. He consistently offered great suggestions of further reading to consider in order to better understand the many elements of this practice.
Michael HVirtual
Mark clearly presents the scrum process and principles. He provides background information and stories to reinforce these techniques.
Richard COttawa
Excellent course content delivered in a direct, practical and memorable fashion.
Kimberley KOttawa
Mark did an awesome job. He is very knowledgable, helpful, and patient. I will recommend this course for sure.
Jamal EToronto
It's a pleasure knowing my instructor and I'm motivated to learn and read more.
Difei DToronto
Mark was very knowledgeable and walked us through Scrum using the actual technique. Very good technique.
Kevin COttawa
Mark is quick-witted, experienced, blunt, and plays role of a neutral facilitaor very well. He made three content heavy days digestible, relevant to my work life, and enjoyable.
Craig BPrivate Client
Long days but really challenged me to rethink how I can enhance my BA skills and how to contribute in different ways to my team.
Pearline EVancouver
The instructor was well prepared, and extremely knowledgeable. The course was structured in a way that it was easy to follow, well structured, and easy to be engaged. All the team activities were extremely useful to put in practice the theory. I enjoyed every single one! Virtual learning is a really difficult environment, and the instructor made it look like a piece of cake, kept us engaged throughout the days. Kuddos!
Jenny CVirtual
Mark is excellent. He uses examples that are very clear to everyone. He is patient and ensures everyone understands the material.
Emmanuel BMontreal
The course was structured in a way that allowed us to cover a lot of information in a manner that kept things interesting and allowed space to explore topics where the group was more interested.
Gino FOttawa
Fantastic 2 days. Loved the incorporation of practical exercies. Lots of feedback and helps you understand how people think.
Tony KVancouver
Mark knows this content, kept us engaged and provided hands-on workshop tasks to understand the conent. Fantastic approach to this course with backlog and Sprints. Stories and answering questions of the group was appreciated.
Matt FPrivate Client
Excellent communicator, good at focusing on the important topics.
Mick BPrivate Client
Honest and open, encouraged us to think on our own. Really highlighted this is not a defined process, we need to figure out what works best for our teams,
Alana GPrivate Client
Excellent! A refreshing approach! I loved the style of delivering the material and the many discussions and short exercises.
Mark APrivate Client
Awesome instructor.
Faik FKitchener-Waterloo
Awesome, really. Energizing course, I learned a lot and feel empowered - Thank you!
Benoit FOttawa
Came in with a cynical view and attitude and left with nuggets of insight. That is quite an accomplishment for any instructor!
Mojtaba HOttawa
Loved this course! Mark is very thorough and attentive as a teacher. He leveraged Mural in such interactive ways, which allowed him to understand the students well and shape the class accordingly. He is like the Jedi master of scrum and insanely advanced methods of leaderless collaboration and accomplishment. He's also the king of super nerdy jokes, which made the class fun and brought out the super nerd in everyone.
Lia GVirtual
Excellent presentation. Challenging contributing questions.
Zeki AMontreal
Mark was an excellent instructor, with a sense of humour that helped keep my focus (which is particularly challenging with the course being online over 3 days). Being able to run through simulated sprints to help reinforce the material was very helpful.
Micheal CVirtual
I absolutely love your practical pragmatic approach to delivering information. Very conductive to learning.
Mandy JOttawa
Mark is engaging and energetic. He made what could have been a dry topic quite enjoyable.
Paul BToronto
I was impressed. The most valuable thing was not the principles (already knew most intellectually) but the instructor's zen master answers to challnges/questions. This aided in more intutive knowledge.
David AEdmonton
Very well done. Good introduction of the concepts, good use of technology, good practical incorporation of the methods being taught into the course itself, 10/10
Adam GVirtual
Mark was wonderful, prepared, entertaining, and accommodating. He effectively kept my attention and created good situations for the team to practice scrum. It felt like escape rooms. The course allowed me to use scrum, to put on different hats, and to envision how scrum would play out in my organization and previous teams. My questions were answered and then some.
Bryan LVirtual
This was a very illuminating overview of Scrum roles and best practices, taught by a very engaging instructor.
Douglas GPrivate Client
This course taught me about Scrum and, in particular, provided depth around the roles and responsibilities of a Scrum team. Despite Covid-19, the material was well-prepared for online consumption and Mark, the instructor, was engaging and informative. Mark has a huge library of Scrum-related resources, as well as many non-Scrum but still applicable resources, and I would highly recommend Mark and his team for anyone seeking ScrumMaster training.
Karen MVirtual
This was agreat intro to formal scrum fundamentals. Mark was always engaging.
John LKitchener-Waterloo
Great use of time. Very clear examples of work life situations.
Duane BToronto
I enjoyed this interactive class with Mark. So much more entertaining then watching slide after slide of a Powerpoint.
Shelley COttawa
Mark has an effective approach at coaching us through the course in an "agile" way. Would recommend the course to those who are experienced scrum masters and especially to those who are new to the agile world.
Caia RToronto
Mark is a patient and very organized coach. I appreciate the ability to get through so much information in only 2 days. Mark really focuses on what one needs to have a better understand of scrum and it's benefits.
Brian AVirtual
It was great! Very well explained and engaging.
Donald HToronto
I greatly enjoyed Mark's class. He is obviously a subject matter expert and has great insights.
Mandana BVirtual
Mark has been very important in teaching us the scrummaster role and scrum processes.
Maxime GMontreal
Mark was an informative, fun instructor who utilized the time given to him to teach us scrum.
Brendan GEdmonton
Very enthusiastic and diplomatic. Very knowledgeable. Course was enjoyable.
Chris MKitchener-Waterloo
Energetic. Applied scrum in practice by helping lead us to answers in many modules.
Laura LVancouver
Great instructor, light atmosphere, very knowledgeable and engaging. Thank You!
Edwine JVirtual
Excellent instructor. Left lots of room for us to think by ourselves. Great!
Kathleen LVancouver
Great workshop by Mark. Level of engagement to collaboration were awesome!
Jason QEdmonton
Great course, a lot of valuable information. Experienced instructor, great ability to adapt to group and real work situtations.
Karen LPrivate Client
Great training. Good energy throughout the workshop. Well facilitated. I liked the regular breaks. Good combination of both breakout room exercises and whole group learnings. Good use of technology for a virtual workshop.
Carole GVirtual
Mark made the class enjoyable. I was initially dreading a 3 day course. After the first day I knew that I could live through the course.
Dickie BPrivate Client
I feel like the structure of the course is good in how it is treated as a backlog with all the participants prioritizing topics.
Aaron GOttawa
Instructor was great, very knowledgeable and open to questions. The course opened my eyes to scrum mechanics. I now understand what scrummaster in the team was attempting to do.
Sharon JEdmonton
Mark is very entertaining and knowledgable, the combination of which made for a great two days of training, well done!
Daniel JKitchener-Waterloo
Confused? Burnt Out? Disillusioned?
WE FEEL YOUR PAIN
Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
New to Scrum
Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
Certified Scrum Training
Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application.
Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
Your Trusted Resource Center for Everything Scrum & Agile
Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
Artificial Intelligence - 7 min read
Canada's AI Strategy Mistakes Adoption for Productivity
There is a massive gap between claiming AI will boost productivity and actually fixing bottlenecks. Lessons from Canada's healthcare system and Humber River Hospital.
Read full article
Scrum Events and Artifacts - 8 min read
How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
Product Backlog refinement isn't about writing User Stories, it's about having conversations. Learn to fix some of the most common problems with the Refinement process.
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
Money-back guarantee
You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
Registration is now open for workshops:
About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.