Artificial Intelligence
- 5 min read
AI Chatbots for Agile Coaches: Why They Fail
Agile is about people. Discover why AI chatbots can't replace human expertise and the dangers of relying on them for coaching.
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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We will talk about the effects of GenAI, where it can help and what risks it introduces. You will leave with a clearer way to use GenAI without falling into speed theatre and false velocity trap.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
I thought the courses were excellent, fun, and very thought provoking. I see this course as an impetus for change for our organization. Highly recommended.
Jack HVancouver
Excellent reinforcements of concepts and techniques on Agile-related challenges. Mark delivered the course at an excellent pace. I thoroughly enjoyed the session as he kept the team engaged wih useful examples and in-depth topic knowledge. Great reinforcement of Agile concepts.
Seeha GPrivate Client
Instructor was great, very knowledgeable and open to questions. The course opened my eyes to scrum mechanics. I now understand what scrummaster in the team was attempting to do.
Sharon JEdmonton
Mark was great at explaining processes to entry level product owners, and is definitely one of the most knowledgeable people in the field. I'd be definitely interested in more of his courses.
Blake KVirtual
Came in with a cynical view and attitude and left with nuggets of insight. That is quite an accomplishment for any instructor!
Mojtaba HOttawa
As a test manager I was looking for a bridge between my Scrum learning and current skills, and becoming confident that I could act as a scrum master. This course provided it.
Rachel JToronto
Very pleased to have taken this course. Learned lots of valuable information about Scrum and I want to start using in a short term. Mark is a great instructor. He was making us think so we really understand the Agile principles. Would recommend.
Line CVirtual
Had little to no knowledge/training of Scrum & Agile and this was a great intro, with a couple of deep(er) dives. This course definitely helped me get introduced to Scrum and the world of Agile. While it's nice that scrum doesn't explicitly tell you how to do something, it definitely requires a significant amount of application in the real world to learn it.
Daneila DToronto
Mark did a wonderful job of coaching and supporting the class participants throughout the entire SCRUM course. Even though this was the first virtual class attempt, the choice of tools did a wonderful job of making all of us feel as if we were actually working together in person. Mark’s use of a working agreement right off the get go allowed everyone in the class to not only buy into the value of these agreements but also participate in its enforcement over the two days. Mark provided numerous references and examples from his vast wealth of experience which provided richness to the content. Overall, the course was a great experience and I will definitely encourage others to seek a future opportunity to enroll in one of Mark’s courses.
Glen SVirtual
The positive focus on people and the team was excellent. Incorporating the scrum process in the actual training session is brilliant.
Michael JMontreal
Mark was a fantastic instructor who gave very thorough answers. He explained concepts in ways that technical and non technical people could understand. He lead the course in a way that impowered the students.
Tyler WVirtual
Mark knows this content, kept us engaged and provided hands-on workshop tasks to understand the conent. Fantastic approach to this course with backlog and Sprints. Stories and answering questions of the group was appreciated.
Matt FPrivate Client
Mark is great, crams a boat load into two days effectively.
Gordon IVirtual
Excellent instruction with deep knowledge of scrum. All questions or clarfications were answered. Provided information I can take back to my team.
Emilia KOttawa
Mark was an excellent instructor and I learned a lot in this workshop considering it was only 2 days. I would recommend it to my friends and colleagues.
Mohamed EVirtual
Mark delivered the course exceptionally well.
Amjad GEdmonton
Mark made a challenging and complex process (Scrum) very clear and highlighted the benefits and opportunities in an engaging and entertaining way.
Jeremy GVancouver
Mark was great !! Very thorough - his passion for what he does came through. I appreciated his organization and engagement with the team. He was awesome.
Rene EVirtual
Great course material and energetic instructor.
Chris HPrivate Client
Mark really knows this material well and was able to address all questions well to the satisfaction of everyone. Managed the room and our assigned tasks/activities well.
Ursula JToronto
The ScrumMaster training as facilitated by Mark Levison was an invaluable experience in my both by personal and professional growth. Mark's instruction kept me engaged and entertained with materials for the duration of the 2 day seminar. I will highly recommend this course to anyone interested in exploring Agile within their places of work.
Mike EVirtual
Mark has good mastering on the topic, keeps the audience engaged, and effectively delivers the material to get the job done.
David KEdmonton
Great content, stories, anecdotes. Enjoyed instructor's enthusiasm and knowledge on the subject.
Paul JMontreal
Mark is a very clear and engaging instructor. He is able to use examples and exercises to ground our learning.
Ayesha KOttawa
Really liked the approach by Mark to apply Scrum methodology to this training. Also Mark was available to answer questions and patient.
Damien JOttawa
Course was very informative. You spoke to the entire group on a level everyone can understand.
Monica HPrivate Client
The instructor was very enthusiastic and knowledgeable on Agile. His teaching methods were very clever and humble, I feel that all the course attendees found him experienced and clever.
Jamin IToronto
Mark is a knowledgeable and fun person. He was able to clearly explain the concepts and facilitiate discussions and progress.
Teodor HPrivate Client
Wonderful. Very interactive. Humourous.
Fred HToronto
Mark is a great teacher. Funny, communicates his ideas well, very knowledgeable, - a great teacher! This was a good course!
Anthony DVirtual
Mark was very energetic and enthusiastic instructor. You could definitely feel his passion for Agile and Engineering as a whole.
William IPrivate Client
Mark is an extremely knowledgeable Scrum practitioner and a great coach! He gave each of the participants clear and useful answers to the questions we had during the training, whether the questions were about the material or from work experiences, and helped us figure out how to handle situations on our own. This is the first time I take an agile training that gives me clarity about ways of improving how I work with my team
Martha BVirtual
It was a pleasure learning with Mark. The scrum-like structure of the course made it interactive and fun.
Florent GToronto
Overall awesome. I am really inspired & revigorated to do this with my team.
Mikaela GVancouver
Lively, knowledgeable instructor who delivered the material creatively (no powerpoint! ) and made everyone comfortable.
Karen BOttawa
A very rewarding learning experience. Timeboxed for two days, that really provides business value for future scrum masters /Agile practioners.
Delia DMontreal
Mark is very easy to listen to. He is knowledgeable and keeps the class engaged. He has a lot of experience.
Lori CToronto
This course was a rapid-fire immersion into the world of scrum. As such, it provides a grounding for us to start on the journey to becoming a good scrummaster.
Steve HToronto
Mark Levison is a good coach, very knowledgeable and not boring.
Pradeep CPrivate Client
It was great! Very well explained and engaging.
Donald HToronto
I applaud Mark's view on working in agile. I was able to clearly understand the fundamental core and roles of agile.
Adil SOttawa
Mark was fantastic. He really knows how to keep everyone engaged and I found the course really fun. Still subscribe to the belief that learning is done best when you're having fun so thank you :)
Sabrina AVirtual
Mark is a great instructor who clearly understands his subject matter and continuously engages with his students in order to make his presentations dynamic and memorable. He maintained a good pace throughout the workshop while always ensuring that questions were answered and that nobody would be left behind. Thanks Mark!
Mikael SVirtual
It was an excellent seminar. It gave us hands-on exercises. I can see lots of challenges ahead as I try to implement changes to our scrum team. Should be fun and interesting journey!
Ann Margaret GMontreal
The course was well laid out, a good mix of discussions, examples, and practice.
Chris FToronto
Mark was great! He kept the room energized and very engaged. His passion and pexereince were very evident. Class materials were very helpful! Great focus on how to drive results.
Aaron MPrivate Client
Mark was very personable, easy going and knows what he was teaching. This makes the class environment more interactive and fun
Dan DVirtual
I liked it very much. Too bad it was only two days.
Igor SToronto
To the point and with passion!
Colin MToronto
I thought the instructor and course was excelelnt and very enlightening.
Aengus MEdmonton
Mark was a fantastic instructor who gave very thorough answers. He explained concepts in ways that technical and non technical people could understand. He lead the course in a way that impowered the students.
Tyler WVirtual
Mark knows this content, kept us engaged and provided hands-on workshop tasks to understand the conent. Fantastic approach to this course with backlog and Sprints. Stories and answering questions of the group was appreciated.
Matt FPrivate Client
Mark is great, crams a boat load into two days effectively.
Gordon IVirtual
Excellent instruction with deep knowledge of scrum. All questions or clarfications were answered. Provided information I can take back to my team.
Emilia KOttawa
Mark was an excellent instructor and I learned a lot in this workshop considering it was only 2 days. I would recommend it to my friends and colleagues.
Mohamed EVirtual
Mark delivered the course exceptionally well.
Amjad GEdmonton
Mark made a challenging and complex process (Scrum) very clear and highlighted the benefits and opportunities in an engaging and entertaining way.
Jeremy GVancouver
Mark was great !! Very thorough - his passion for what he does came through. I appreciated his organization and engagement with the team. He was awesome.
Rene EVirtual
I thought the courses were excellent, fun, and very thought provoking. I see this course as an impetus for change for our organization. Highly recommended.
Jack HVancouver
Great course material and energetic instructor.
Chris HPrivate Client
Excellent reinforcements of concepts and techniques on Agile-related challenges. Mark delivered the course at an excellent pace. I thoroughly enjoyed the session as he kept the team engaged wih useful examples and in-depth topic knowledge. Great reinforcement of Agile concepts.
Seeha GPrivate Client
Mark really knows this material well and was able to address all questions well to the satisfaction of everyone. Managed the room and our assigned tasks/activities well.
Ursula JToronto
The ScrumMaster training as facilitated by Mark Levison was an invaluable experience in my both by personal and professional growth. Mark's instruction kept me engaged and entertained with materials for the duration of the 2 day seminar. I will highly recommend this course to anyone interested in exploring Agile within their places of work.
Mike EVirtual
Mark has good mastering on the topic, keeps the audience engaged, and effectively delivers the material to get the job done.
David KEdmonton
Great content, stories, anecdotes. Enjoyed instructor's enthusiasm and knowledge on the subject.
Paul JMontreal
Mark is a very clear and engaging instructor. He is able to use examples and exercises to ground our learning.
Ayesha KOttawa
Really liked the approach by Mark to apply Scrum methodology to this training. Also Mark was available to answer questions and patient.
Damien JOttawa
Instructor was great, very knowledgeable and open to questions. The course opened my eyes to scrum mechanics. I now understand what scrummaster in the team was attempting to do.
Sharon JEdmonton
Mark was great at explaining processes to entry level product owners, and is definitely one of the most knowledgeable people in the field. I'd be definitely interested in more of his courses.
Blake KVirtual
Course was very informative. You spoke to the entire group on a level everyone can understand.
Monica HPrivate Client
Came in with a cynical view and attitude and left with nuggets of insight. That is quite an accomplishment for any instructor!
Mojtaba HOttawa
The instructor was very enthusiastic and knowledgeable on Agile. His teaching methods were very clever and humble, I feel that all the course attendees found him experienced and clever.
Jamin IToronto
Mark is a knowledgeable and fun person. He was able to clearly explain the concepts and facilitiate discussions and progress.
Teodor HPrivate Client
Wonderful. Very interactive. Humourous.
Fred HToronto
As a test manager I was looking for a bridge between my Scrum learning and current skills, and becoming confident that I could act as a scrum master. This course provided it.
Rachel JToronto
Mark is a great teacher. Funny, communicates his ideas well, very knowledgeable, - a great teacher! This was a good course!
Anthony DVirtual
Mark was very energetic and enthusiastic instructor. You could definitely feel his passion for Agile and Engineering as a whole.
William IPrivate Client
Mark is an extremely knowledgeable Scrum practitioner and a great coach! He gave each of the participants clear and useful answers to the questions we had during the training, whether the questions were about the material or from work experiences, and helped us figure out how to handle situations on our own. This is the first time I take an agile training that gives me clarity about ways of improving how I work with my team
Martha BVirtual
Very pleased to have taken this course. Learned lots of valuable information about Scrum and I want to start using in a short term. Mark is a great instructor. He was making us think so we really understand the Agile principles. Would recommend.
Line CVirtual
It was a pleasure learning with Mark. The scrum-like structure of the course made it interactive and fun.
Florent GToronto
Overall awesome. I am really inspired & revigorated to do this with my team.
Mikaela GVancouver
Lively, knowledgeable instructor who delivered the material creatively (no powerpoint! ) and made everyone comfortable.
Karen BOttawa
Had little to no knowledge/training of Scrum & Agile and this was a great intro, with a couple of deep(er) dives. This course definitely helped me get introduced to Scrum and the world of Agile. While it's nice that scrum doesn't explicitly tell you how to do something, it definitely requires a significant amount of application in the real world to learn it.
Daneila DToronto
A very rewarding learning experience. Timeboxed for two days, that really provides business value for future scrum masters /Agile practioners.
Delia DMontreal
Mark is very easy to listen to. He is knowledgeable and keeps the class engaged. He has a lot of experience.
Lori CToronto
This course was a rapid-fire immersion into the world of scrum. As such, it provides a grounding for us to start on the journey to becoming a good scrummaster.
Steve HToronto
Mark Levison is a good coach, very knowledgeable and not boring.
Pradeep CPrivate Client
It was great! Very well explained and engaging.
Donald HToronto
I applaud Mark's view on working in agile. I was able to clearly understand the fundamental core and roles of agile.
Adil SOttawa
Mark was fantastic. He really knows how to keep everyone engaged and I found the course really fun. Still subscribe to the belief that learning is done best when you're having fun so thank you :)
Sabrina AVirtual
Mark is a great instructor who clearly understands his subject matter and continuously engages with his students in order to make his presentations dynamic and memorable. He maintained a good pace throughout the workshop while always ensuring that questions were answered and that nobody would be left behind. Thanks Mark!
Mikael SVirtual
Mark did a wonderful job of coaching and supporting the class participants throughout the entire SCRUM course. Even though this was the first virtual class attempt, the choice of tools did a wonderful job of making all of us feel as if we were actually working together in person. Mark’s use of a working agreement right off the get go allowed everyone in the class to not only buy into the value of these agreements but also participate in its enforcement over the two days. Mark provided numerous references and examples from his vast wealth of experience which provided richness to the content. Overall, the course was a great experience and I will definitely encourage others to seek a future opportunity to enroll in one of Mark’s courses.
Glen SVirtual
The positive focus on people and the team was excellent. Incorporating the scrum process in the actual training session is brilliant.
Michael JMontreal
It was an excellent seminar. It gave us hands-on exercises. I can see lots of challenges ahead as I try to implement changes to our scrum team. Should be fun and interesting journey!
Ann Margaret GMontreal
The course was well laid out, a good mix of discussions, examples, and practice.
Chris FToronto
Mark was great! He kept the room energized and very engaged. His passion and pexereince were very evident. Class materials were very helpful! Great focus on how to drive results.
Aaron MPrivate Client
Mark was very personable, easy going and knows what he was teaching. This makes the class environment more interactive and fun
Dan DVirtual
I liked it very much. Too bad it was only two days.
Igor SToronto
To the point and with passion!
Colin MToronto
I thought the instructor and course was excelelnt and very enlightening.
Aengus MEdmonton
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Effective Scrum and Core Agile
- 4 min read
Sprint Planning from Hell
Does your team's Sprint Planning seem like a complete and utter waste of time? Most of the time, the planning isn't the real problem.
Read full article
Effective Scrum and Core Agile
- 5 min read
Unpacking Interruptions- Why Your Team Struggles to Get Things Done
That thing where you’re trying to work but... Surviving interruptions in your team. We look at where they come from and how to eliminate them.
Read full article Why choose us
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A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
Ongoing Support
Our active Scrum community forum is a safe place to ask questions. Long after you earn the Certified Scrum Master certification, you will have access to the forum, course materials, and additional valuable resources.