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We've helped 8000+ people find success using Scrum

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The instructor and the course both were awesome.
Rajeev RToronto
It was a pleasure learning with Mark. The scrum-like structure of the course made it interactive and fun.
Florent GToronto
This is the first course that I have taken virtually, and I enjoyed it very much. Thanks to Mark!
Jennifer HVirtual
I like the way the course was taught through examples and games. I found personal anecdotes helpful in understanding concepts.
Randy EOttawa
The course was structured in a way that allowed us to cover a lot of information in a manner that kept things interesting and allowed space to explore topics where the group was more interested.
Gino FOttawa
Classes with Mark was so worthwhile! Mark has an amazing way of breaking things down so that they are understandable, and always keeping it light and fun. Overall, the course is well designed, and the topics were engaging and useful.
Mohamad AVirtual
Mark was a great instructor. His quirky ways and sense of humour make for a great course. I was entertained and interested each step of the way.
Philippe BPrivate Client
Mark was a very thoughtful and direct instructor.
Luke GVirtual
Overall, this was a well curated and delivered course. The instructor is SME on the subject of Scrum with lots of hands-on experiences. This helps to drive the points home to the trainees. Bravo Mark for the excellent job done.
Adefemi DVirtual
Overall awesome. I am really inspired & revigorated to do this with my team.
Mikaela GVancouver
This course is valuable to anyone who would like to be introduced to Scrum. It was a well spended 2 day course and was very helpful. Mark is very knowledgeable and a very good coach.
Ronald HOttawa
Mark, you were an absolute pleasure! Thank you for a well thoughtout and enjoyable course. I've learned a lot of great tips I plan to start using immediately.
Monica CToronto
Excellent job of teaching about using scrum. Very good job engaging the class and providing a fun place to learn. Full moneys worth.
Eric CToronto
Mark is very knowledgeable and open/fair when answering questions or comments from the class. The course did a great job of covering scrum.
Darryl COttawa
Mark is a gifted teacher who really takes the time to ensure those who take his ScrumMaster course understand the topics and know how to apply scrum to their particular company and role. His use of group activities help turn concepts that can intially seem very unspecific into concrete examples and true understanding, which is especially helpful to those of us who are not software engineers or in a technical field. I would highly recommend Mark and Agile Pain Relief to those looking for a ScrumMaster course.
Rhiannon BVirtual
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
Mark is great, crams a boat load into two days effectively.
Gordon IVirtual
Engaging instructor, keeps it interesting.
Yves GMontreal
Excellent! Engaged all of the time. My head is exploding with new knowledge.
Harlie DMontreal
Mark was awesome, very enthusiastic about the subject and more importantly was very knowledgeableabout Scrum Master role and Scrum.
David OPrivate Client
The course and instructor was excellent. The concepts were clearly communicated.
Edmund CEdmonton
I really enjoyed Mark, despite not being my sector I was able to make connections and take away information.
Catherine BOttawa
Mark did an excellent job. I appreciated the hands-on nature of the training wherein we actually tried to do Scrum. He was patient handling all our questions and issues, and managed to keep us engaged despite being on Zoom.
Dan MVirtual
Excellent course, gained a lot of context on SCRUM best practices beyond the context of how [Private Client] currently operates.
Hamza EPrivate Client
I found Mark to be engaged, upbeat, and very knowledgeable.
Peter LPrivate Client
Fantastic course. I am excited about implementing more of what I learned.
Andrew BToronto
Excellent course. Recommend for people that have done some Scrum and read all the readings. Mark is a great instructor. Among best I've had.
David MEdmonton
I find the instructor very knowledgeable and experienced in Scrum. He was very well organized and prepared for the course. He encouraged in class participation and elevated course content with real life examples. Well played! The course, its content and material covered Scrum very well.
Alena CVancouver
Excellent course! Not a wasted minute!
John MOttawa
I have appreciated using the scrum to the training course itself.
Ionut MMontreal
Mark is an excellent trainer with examples and practices. Very organized and the best thing is his response to our questions with example, in addition, the amount of references that might help up improve as a scrum master.
Dona AMontreal
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
Mark was an excellent instructor and I learned a lot in this workshop considering it was only 2 days. I would recommend it to my friends and colleagues.
Mohamed EVirtual
Mark was highly engaged and collaborative with the class. Helped reinforce my understanding of Scrum and educate me on best practices and tools I can utilize in my work.
Faisal MToronto
Great course. I learned enough to get me started doing Scrum. The instructor really knows the content and made pleasant and dynamic the delivery.
Carlos MPrivate Client
Kept audience engaged, and kept course relevant to entire group. Brought Scrum into how the course was taught! (Neat!)
Steve BOttawa
Mark is terrific at carrying a dialog on agile and his humor and humility make the class fun.
David MVirtual
Thoroughly knowledgeable about subject.
Enwei CVancouver
Mark was great at teaching the class. He really knows the course and it is obvious Scrum is second nature to him. Real life experience (in class exercises) are key to learning Scrum.
Cara CToronto
Excellent. Taught and gave a great understanding of Scrum.
Cameron MEdmonton
Mark is quick-witted, experienced, blunt, and plays role of a neutral facilitaor very well. He made three content heavy days digestible, relevant to my work life, and enjoyable.
Craig BPrivate Client
This training is beneficial, now it is clear to me what sprint goals, sprint reviews and all the other terms mean and how they can be used to inform, interact and engage team members, and how to help teams become more effective and high performing. I appreciate your speech and examples you provided in class, it helps me better understand the topics. Overall, this is a great and positive training. Thanks Mark!
Alice CVirtual
Came in with a cynical view and attitude and left with nuggets of insight. That is quite an accomplishment for any instructor!
Mojtaba HOttawa
Great job Mark! Training was excellent. I now know what REAL scrum is and feel equipped to continue learning and practicing true scrum principles.
Cornelus MVirtual
I liked the Powerpoint-less approach. It kept me more engaged and was less barrier in learning.
Geoff DKitchener-Waterloo
Mark is the real s**t. He's lived through the pain points and knows where the bodies are buried.
Christian FMontreal
Mark Levison was very effective in delivering the material for the class. He kept it interesting and interactive even though this was an online course.
Marie LVirtual
Great course and great instructor! Will definitely recommend to friends!
Hisham EOttawa
It was a great experience coming to Agile Scrum just a few months ago allowed this to solidify a lot of things I've been practicing. I will likely immediately reap the rewards.
Curtis BOttawa
Where to start ........ Mark you have a mind filled with knowledge not sure how you can keep it all straight!!! I took scrum training last year at [Private Client] and I really enjoyed taking it again with you. Scrum is scrum but the flavor you brought to it kept me engaged and it made the workshop fun. I was always looking forward in coming back and hearing more. I enjoyed the experiences and all the references you provided. I have to admit after the first day I went to bed at night and was thinking about Scrum. How am I going to do this at work, what experiments can I run, how can I change up my retro’s so they aren’t boring and everyone wants to join. The course is well structured and the material we covered was just the right amount. We went into enough detail where needed and at a higher level for others. The course allowed us to ask for more content and we always had an opportunity to ask questions before moving on. Thank you for this fantastic workshop.
Josee CVirtual

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Certified Scrum Training

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Effective Scrum

Fix Broken Scrum

If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.

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Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.

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Why choose us

Get exclusive bonuses with our Scrum Alliance Certified Scrum training

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Future-proof blueprint

A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.

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Personal coaching

Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.

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Resources

When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.

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Community access

A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.

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Lean Coffee

Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.

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Money-back guarantee

You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.

Get Certified

Get Certified

Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.

Registration is now open for workshops:

June 15-16, 2026

Live Online

July 21-22, 2026

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About this course

Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.

Learning and Benefits

Relatable Scenarios

Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.

Respected Certification

Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.

Practical Exercises

With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.

Jargon-Free Learning

This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.

Career Advancement

Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.

GenAI for Systems Thinking

Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.

Ongoing Support

Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.