Making Organizations Work6 min read
Where Does Your Work Sit and Wait?
Agile isn't about software, it's about understanding an organization works. Here a court, however we can use this anywhere with a process and a queue of work.
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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You can’t predict the next year. Yet you still have to work.
When plans keep changing, it is hard to know why. Sometimes the world moved. Sometimes the original plan didn’t do its job. The newsletter helps you see which, and decide what to do next. It arrives when there is something worth saying, not on a calendar.
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We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Good course and instructor was great. I didn't fall asleep once.
Samsong CEdmonton
Mark's ability to adapt to the background of students and relate to their org's characteristics adds exceptional value. This course isn't just for software development!
Paul AOttawa
Mark is quick-witted, experienced, blunt, and plays role of a neutral facilitaor very well. He made three content heavy days digestible, relevant to my work life, and enjoyable.
Craig BPrivate Client
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
Mark is extremely knowlegeable, humorous, and an effective teacher. I feel far more knowedgeable about Scrum now than I did 2 days ago.
Jeremy GToronto
I was impressed. The most valuable thing was not the principles (already knew most intellectually) but the instructor's zen master answers to challnges/questions. This aided in more intutive knowledge.
David AEdmonton
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
Mark's teaching methods make the course fly and help the information stick. He gives a clear understanding of the theory of agile/scrum and real world application tips so students can apply scrum immediately and successfully.
Anne MOttawa
Mark is a very smart, passionate, knowledgable trainer, with a charismatic personality and great pedagogical skills. I see his potential to change companies culture. The course really taught me many things and made me want to read and know more!
Iulia AToronto
Mark's session was a great combination of theory, practical exercises and real life stories that kept this learner engaged and involved. Time spent was definitely worthwhile. Thanks!
Justin LVirtual
Honest and open, encouraged us to think on our own. Really highlighted this is not a defined process, we need to figure out what works best for our teams,
Alana GPrivate Client
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
Mark was fantastic. Enjoyed his coaching very well. Course was very interesting.
Robert AOttawa
The variation of types of exercises kept things interesting, much better than answer questions.
Michael GOttawa
Mark was fantastic. He really knows how to keep everyone engaged and I found the course really fun. Still subscribe to the belief that learning is done best when you're having fun so thank you :)
Sabrina AVirtual
Very well structured course with a good variety of topics for further research. Great interaction with class.
Yuri AVirtual
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
Very knowledgeable teacher with tons of examples and real life stories.
Alex BMontreal
I found Mark to be engaging, informative and entertaining. His answers to class questions were well thought out, practical and helpful. He did a very good job handling the various personalities and keeping things on track.
Brad GVirtual
Awesome instructor.
Faik FKitchener-Waterloo
Much more than expected. Great experience! I appreciate it very much!
Alfredo FOttawa
Truly an expert. Knows his stuff.
Denise AOttawa
The course was really interactive, Mark did a great job at running the course online during the pandemic. He was always willing to answer questions and provide relevant resources. I like that the focus during class-time was more on effective implementation in the real world rather than learning text-book material.
Agata BVirtual
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
I truly enjoyed the Scrum Master course. Mark shares industry knowledge so it is not just theory. The material/boards were easy to understand.
Yuri AVirtual
Great agenda, engaging instructor, relevant examples and exercises. 10/10 rating
Ed AVancouver
Mark did an excellent job of teaching the material and went beyond just presenting it.
Noah AEdmonton
Strong instructor, great knowledge of the material. A very good pace.
Ken AKitchener-Waterloo
I absolutely love your practical pragmatic approach to delivering information. Very conductive to learning.
Mandy JOttawa
Awesome instructor with a sense of humor. Well read and fun!
Wendy AVancouver
Very good format and flow to course. Good idea to structure course in Agile format so we can experience Agile first hand.
Julia APrivate Client
Very knowledgeable instructor and dynamic . Provided good examples to better understand concept.
Yves GPrivate Client
Interaction was great, content is very useful and can be applied to improve our way right way. Nice control of the group by the instructor.
Ana BMontreal
Another excellent course! Great balance of theory, exercises, and anecdotes.
Adam BOttawa
The instructor was very adaptive and knowledgeable. I respect how the instructor worked and would take another course with him in the future.
Johnny KEdmonton
Mark knows this content, kept us engaged and provided hands-on workshop tasks to understand the conent. Fantastic approach to this course with backlog and Sprints. Stories and answering questions of the group was appreciated.
Matt FPrivate Client
Mark shared valuable information and advice about Scrum theory. I am now clear on many Agile views on different aspects, especially, Roadmap.
Syed AToronto
Brilliant approach to coaching.
Serguei LToronto
Interesting, engaging, practical exercises.
Olga HMontreal
It was a pleasure learning with Mark. The scrum-like structure of the course made it interactive and fun.
Florent GToronto
Great course. Covers the essentials and deals with a lot of potential situations and ways to handle them. Mark had great room presence and was a great communicator.
Michael VEdmonton
Instructor kept the course interested, kept us engaged through fun exercises. I love the course content, the book. Well prepared reference.
Hulya AOttawa
Very knowledgeable in what he is teaching. Passion for scrum.
Mandi AEdmonton
Calm, knowledgeable, and open to questions. Great.
Brandon GVirtual
Instructor was very knowledgeable and expressed his thoughts honestly and concisely. Course was very informative.
Lorne APrivate Client
The course and exercise were well designed to add value compared to reading about Scrum. Mark is an effective presenter, keeping things interesting and (often) entertaining.
Gordon EPrivate Client
Very instructive course and thought provoking. I will use it in a unique way and it gave me approach that will allow it to work for me.
Mike GVancouver
Lots of good information and exercises for a two day course. Instructor was clear and engaging in presenting concepts.
Marvin EPrivate Client
I appreciate the opportunity to attend the workshop. I enjoyed the time spent with my fellow co-workers to learn together. Mark is passionate about Scrum and willing to dig into our problem and seek for the remedies to resolve.
Heather JVancouver
Objective when needed and directs us to the conclusions. Interesting course.
Andre MMontreal
Honest and open, encouraged us to think on our own. Really highlighted this is not a defined process, we need to figure out what works best for our teams,
Alana GPrivate Client
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
Good course and instructor was great. I didn't fall asleep once.
Samsong CEdmonton
Mark was fantastic. Enjoyed his coaching very well. Course was very interesting.
Robert AOttawa
The variation of types of exercises kept things interesting, much better than answer questions.
Michael GOttawa
Mark was fantastic. He really knows how to keep everyone engaged and I found the course really fun. Still subscribe to the belief that learning is done best when you're having fun so thank you :)
Sabrina AVirtual
Very well structured course with a good variety of topics for further research. Great interaction with class.
Yuri AVirtual
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
Very knowledgeable teacher with tons of examples and real life stories.
Alex BMontreal
I found Mark to be engaging, informative and entertaining. His answers to class questions were well thought out, practical and helpful. He did a very good job handling the various personalities and keeping things on track.
Brad GVirtual
Awesome instructor.
Faik FKitchener-Waterloo
Mark's ability to adapt to the background of students and relate to their org's characteristics adds exceptional value. This course isn't just for software development!
Paul AOttawa
Much more than expected. Great experience! I appreciate it very much!
Alfredo FOttawa
Truly an expert. Knows his stuff.
Denise AOttawa
Mark is quick-witted, experienced, blunt, and plays role of a neutral facilitaor very well. He made three content heavy days digestible, relevant to my work life, and enjoyable.
Craig BPrivate Client
The course was really interactive, Mark did a great job at running the course online during the pandemic. He was always willing to answer questions and provide relevant resources. I like that the focus during class-time was more on effective implementation in the real world rather than learning text-book material.
Agata BVirtual
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
I truly enjoyed the Scrum Master course. Mark shares industry knowledge so it is not just theory. The material/boards were easy to understand.
Yuri AVirtual
Mark is extremely knowlegeable, humorous, and an effective teacher. I feel far more knowedgeable about Scrum now than I did 2 days ago.
Jeremy GToronto
Great agenda, engaging instructor, relevant examples and exercises. 10/10 rating
Ed AVancouver
Mark did an excellent job of teaching the material and went beyond just presenting it.
Noah AEdmonton
Strong instructor, great knowledge of the material. A very good pace.
Ken AKitchener-Waterloo
I absolutely love your practical pragmatic approach to delivering information. Very conductive to learning.
Mandy JOttawa
I was impressed. The most valuable thing was not the principles (already knew most intellectually) but the instructor's zen master answers to challnges/questions. This aided in more intutive knowledge.
David AEdmonton
Awesome instructor with a sense of humor. Well read and fun!
Wendy AVancouver
Very good format and flow to course. Good idea to structure course in Agile format so we can experience Agile first hand.
Julia APrivate Client
Very knowledgeable instructor and dynamic . Provided good examples to better understand concept.
Yves GPrivate Client
Interaction was great, content is very useful and can be applied to improve our way right way. Nice control of the group by the instructor.
Ana BMontreal
Another excellent course! Great balance of theory, exercises, and anecdotes.
Adam BOttawa
The instructor was very adaptive and knowledgeable. I respect how the instructor worked and would take another course with him in the future.
Johnny KEdmonton
Mark knows this content, kept us engaged and provided hands-on workshop tasks to understand the conent. Fantastic approach to this course with backlog and Sprints. Stories and answering questions of the group was appreciated.
Matt FPrivate Client
Mark shared valuable information and advice about Scrum theory. I am now clear on many Agile views on different aspects, especially, Roadmap.
Syed AToronto
Brilliant approach to coaching.
Serguei LToronto
Interesting, engaging, practical exercises.
Olga HMontreal
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
It was a pleasure learning with Mark. The scrum-like structure of the course made it interactive and fun.
Florent GToronto
Great course. Covers the essentials and deals with a lot of potential situations and ways to handle them. Mark had great room presence and was a great communicator.
Michael VEdmonton
Instructor kept the course interested, kept us engaged through fun exercises. I love the course content, the book. Well prepared reference.
Hulya AOttawa
Very knowledgeable in what he is teaching. Passion for scrum.
Mandi AEdmonton
Calm, knowledgeable, and open to questions. Great.
Brandon GVirtual
Instructor was very knowledgeable and expressed his thoughts honestly and concisely. Course was very informative.
Lorne APrivate Client
Mark's teaching methods make the course fly and help the information stick. He gives a clear understanding of the theory of agile/scrum and real world application tips so students can apply scrum immediately and successfully.
Anne MOttawa
The course and exercise were well designed to add value compared to reading about Scrum. Mark is an effective presenter, keeping things interesting and (often) entertaining.
Gordon EPrivate Client
Very instructive course and thought provoking. I will use it in a unique way and it gave me approach that will allow it to work for me.
Mike GVancouver
Lots of good information and exercises for a two day course. Instructor was clear and engaging in presenting concepts.
Marvin EPrivate Client
I appreciate the opportunity to attend the workshop. I enjoyed the time spent with my fellow co-workers to learn together. Mark is passionate about Scrum and willing to dig into our problem and seek for the remedies to resolve.
Heather JVancouver
Mark is a very smart, passionate, knowledgable trainer, with a charismatic personality and great pedagogical skills. I see his potential to change companies culture. The course really taught me many things and made me want to read and know more!
Iulia AToronto
Objective when needed and directs us to the conclusions. Interesting course.
Andre MMontreal
Mark's session was a great combination of theory, practical exercises and real life stories that kept this learner engaged and involved. Time spent was definitely worthwhile. Thanks!
Justin LVirtual
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
Money-back guarantee
You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.