Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
This was a great course that I will recomment to others! A lot to cover in a short period of time, and I managed to understand most if not all material. I'm excited to take my learnings with me and apply to my role at my company!
Lesleanne BToronto
Using Scrum to teach Scrum. Perfect.
Andrew COttawa
This course has challenged me to take little steps within my tasks to be an effective team player. I also feel that the little tips and techniques will help me produce better quality in my projects. Enjoyed the use of SCRUM to conduct the training seminar and the group exercises or techniques presented because I felt engaged and they foster group participation.
Sally CVancouver
Mark is an excellent instructor with lots of experience-based knowledge. He goes beyond teaching the basics by applying, and letting us apply, the knowledge to real world example.
Ettore CMontreal
The instructor was well prepared, and extremely knowledgeable. The course was structured in a way that it was easy to follow, well structured, and easy to be engaged. All the team activities were extremely useful to put in practice the theory. I enjoyed every single one! Virtual learning is a really difficult environment, and the instructor made it look like a piece of cake, kept us engaged throughout the days. Kuddos!
Jenny CVirtual
Mark maintained an ongoing environment of engagement. One of the best classroom based courses I have participated in.
Grant BPrivate Client
Great instructor, very satisfied, will recomment! I brought my whole team with me, happy I did.
Joshua COttawa
Mark was entertaining and kept the course moving. When we delved into detail the information was usually useful. We covered the basics and more, and it makes going back to work with reinforced skills and ideas on how to change our practices appealing instead of scary.
Samantha CMontreal
Mark's ability to adapt to the background of students and relate to their org's characteristics adds exceptional value. This course isn't just for software development!
Paul AOttawa
Mark rocks! His extensive real world experience combined with his depth of knowledge of Scrum processes and tools made for a superior learning opportunity with lots of fun along the way. Highly recommend!
Steven CPrivate Client
Mark was excellent - one of the best instructors I have had. Well prepared, knowledgable, and he obviously cares.
David OEdmonton
The course and instructor was excellent. The concepts were clearly communicated.
Edmund CEdmonton
Mark was a great instructor. He made things really fun and engaging. It wasn't just a boring lecture to sit through for two
days. It kept us engaged and we learned a lot. Thanks Mark!
Geeta BVirtual
Mark was an awesome instructor, engaging, and very informative and knowledgable.
Tanya BToronto
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
Knowledgable and engaged the trainees to think and share their ideas.
Carol BPrivate Client
Great energy. Interesting course material.
Julie CToronto
Mark is amazing. He is a knowledgeable instructor about scrum and I would like to attend another course with him. He taught me the basic and theories of scrum. Now i will need to integrate it with the work place. I enjoyed this course as it provided me with the concept of scrum to bring forward to my team at work.
Justin CVirtual
Created a very nice and open environment which helped the learning process.
Ricardo CKitchener-Waterloo
Mark was very personable, easy going an know what he was teaching. This makes the class environment more interactive and fun.
Asif BVirtual
The course was well organizated and presented but the real value comes in the form of the facilitator Mark. His knowledge, enthusiasm and ability to help you find our own answers was refreshing, Thank you Mark!
James BOttawa
Made me THINK!!! Provided Framework
Mike CPrivate Client
Mark is an extremely knowledgeable Scrum practitioner and a great coach! He gave each of the participants clear and useful answers to the questions we had during the training, whether the questions were about the material or from work experiences, and helped us figure out how to handle situations on our own. This is the first time I take an agile training that gives me clarity about ways of improving how I work with my team
Martha BVirtual
Awesome instructor with a sense of humor. Well read and fun!
Wendy AVancouver
Great in depth knowledge of subject matter.
Joseph COttawa
Disciplined, focused, knowledgeable.
James CKitchener-Waterloo
These days passed quickly, the instructor is very friendly and relaxed. Thanks again to Mark for his support!
Vlad AVirtual
Very well structured course with a good variety of topics for further research. Great interaction with class.
Yuri AVirtual
The course was really interactive, Mark did a great job at running the course online during the pandemic. He was always willing to answer questions and provide relevant resources. I like that the focus during class-time was more on effective implementation in the real world rather than learning text-book material.
Agata BVirtual
Lively, knowledgeable instructor who delivered the material creatively (no powerpoint! ) and made everyone comfortable.
Karen BOttawa
Mark was a very knowledgeable instructor and very passionate about the material. For a brand new subject area, I was very content and feeling comfortable in training (which usually is not the normal case). Whatever little pre-knowledge I had, this was a very great course. I took my own notes by hand and will strive the use the material as much as possible where I can. I did all of the pre-work and it definitely helped. Thank you for the training !
Brian BVirtual
I greatly enjoyed Mark's class. He is obviously a subject matter expert and has great insights.
Mandana BVirtual
Mark is very easy to listen to. He is knowledgeable and keeps the class engaged. He has a lot of experience.
Lori CToronto
Excellent instructor!!! Expert in Agile/Scrum.
Marc BOttawa
Mark is very well read, with lots of breadth. Mark helped to challenge participants' ways of thinking that could impede scrum implementation.
Louise BOttawa
Interaction was great, content is very useful and can be applied to improve our way right way. Nice control of the group by the instructor.
Ana BMontreal
Mark did a fantastic job incorporating SCRUM through the training while not giving answers, but forcing us to think on our own.
Kellen BKitchener-Waterloo
Course was informative and entertaining. There was good participant involvement and useful examples.
George COttawa
Mark is very knowledgeable on the subject and always had good arguments to overcome the "we couldn't do this in our organization".
Sebastien DPrivate Client
Instructor very knowledgeable, supportive, and a great coach.
Jay BVancouver
Thoroughly knowledgeable about subject.
Enwei CVancouver
Mark is very knowledgeable and really challenges the class to engage, speak, think about the core concepts, even when it’s messy/unclear in “real world” situations. I talked to a couple of my colleagues afterward and even the ones who were having difficulty with the usefulness of Scrum in their professional lives really enjoyed the course and the instructor, myself included.
Louis BVirtual
Solid grounding in Scrum and examples to apply it at work.
John CVancouver
He is very engaging and clear. It was easy to grasp the concepts and apply it to exercises.
Jamielyn CToronto
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Very knowledgeable teacher with tons of examples and real life stories.
Alex BMontreal
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
Provocative, amusing, thanks!
Stefan BPrivate Client
Very good and useful information. I like the format (no boring Powerpoint) and doing the meeting as a sprint was great.
Fred BPrivate Client
Mark was really engaging and very knowledgeable.
Samantha BPrivate Client
Mark was excellent - one of the best instructors I have had. Well prepared, knowledgable, and he obviously cares.
David OEdmonton
The course and instructor was excellent. The concepts were clearly communicated.
Edmund CEdmonton
Mark was a great instructor. He made things really fun and engaging. It wasn't just a boring lecture to sit through for two
days. It kept us engaged and we learned a lot. Thanks Mark!
Geeta BVirtual
Mark was an awesome instructor, engaging, and very informative and knowledgable.
Tanya BToronto
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
Knowledgable and engaged the trainees to think and share their ideas.
Carol BPrivate Client
Great energy. Interesting course material.
Julie CToronto
Mark is amazing. He is a knowledgeable instructor about scrum and I would like to attend another course with him. He taught me the basic and theories of scrum. Now i will need to integrate it with the work place. I enjoyed this course as it provided me with the concept of scrum to bring forward to my team at work.
Justin CVirtual
This was a great course that I will recomment to others! A lot to cover in a short period of time, and I managed to understand most if not all material. I'm excited to take my learnings with me and apply to my role at my company!
Lesleanne BToronto
Created a very nice and open environment which helped the learning process.
Ricardo CKitchener-Waterloo
Using Scrum to teach Scrum. Perfect.
Andrew COttawa
Mark was very personable, easy going an know what he was teaching. This makes the class environment more interactive and fun.
Asif BVirtual
The course was well organizated and presented but the real value comes in the form of the facilitator Mark. His knowledge, enthusiasm and ability to help you find our own answers was refreshing, Thank you Mark!
James BOttawa
This course has challenged me to take little steps within my tasks to be an effective team player. I also feel that the little tips and techniques will help me produce better quality in my projects. Enjoyed the use of SCRUM to conduct the training seminar and the group exercises or techniques presented because I felt engaged and they foster group participation.
Sally CVancouver
Made me THINK!!! Provided Framework
Mike CPrivate Client
Mark is an extremely knowledgeable Scrum practitioner and a great coach! He gave each of the participants clear and useful answers to the questions we had during the training, whether the questions were about the material or from work experiences, and helped us figure out how to handle situations on our own. This is the first time I take an agile training that gives me clarity about ways of improving how I work with my team
Martha BVirtual
Mark is an excellent instructor with lots of experience-based knowledge. He goes beyond teaching the basics by applying, and letting us apply, the knowledge to real world example.
Ettore CMontreal
The instructor was well prepared, and extremely knowledgeable. The course was structured in a way that it was easy to follow, well structured, and easy to be engaged. All the team activities were extremely useful to put in practice the theory. I enjoyed every single one! Virtual learning is a really difficult environment, and the instructor made it look like a piece of cake, kept us engaged throughout the days. Kuddos!
Jenny CVirtual
Awesome instructor with a sense of humor. Well read and fun!
Wendy AVancouver
Great in depth knowledge of subject matter.
Joseph COttawa
Disciplined, focused, knowledgeable.
James CKitchener-Waterloo
These days passed quickly, the instructor is very friendly and relaxed. Thanks again to Mark for his support!
Vlad AVirtual
Very well structured course with a good variety of topics for further research. Great interaction with class.
Yuri AVirtual
The course was really interactive, Mark did a great job at running the course online during the pandemic. He was always willing to answer questions and provide relevant resources. I like that the focus during class-time was more on effective implementation in the real world rather than learning text-book material.
Agata BVirtual
Lively, knowledgeable instructor who delivered the material creatively (no powerpoint! ) and made everyone comfortable.
Karen BOttawa
Mark was a very knowledgeable instructor and very passionate about the material. For a brand new subject area, I was very content and feeling comfortable in training (which usually is not the normal case). Whatever little pre-knowledge I had, this was a very great course. I took my own notes by hand and will strive the use the material as much as possible where I can. I did all of the pre-work and it definitely helped. Thank you for the training !
Brian BVirtual
I greatly enjoyed Mark's class. He is obviously a subject matter expert and has great insights.
Mandana BVirtual
Mark maintained an ongoing environment of engagement. One of the best classroom based courses I have participated in.
Grant BPrivate Client
Great instructor, very satisfied, will recomment! I brought my whole team with me, happy I did.
Joshua COttawa
Mark is very easy to listen to. He is knowledgeable and keeps the class engaged. He has a lot of experience.
Lori CToronto
Excellent instructor!!! Expert in Agile/Scrum.
Marc BOttawa
Mark is very well read, with lots of breadth. Mark helped to challenge participants' ways of thinking that could impede scrum implementation.
Louise BOttawa
Interaction was great, content is very useful and can be applied to improve our way right way. Nice control of the group by the instructor.
Ana BMontreal
Mark did a fantastic job incorporating SCRUM through the training while not giving answers, but forcing us to think on our own.
Kellen BKitchener-Waterloo
Mark was entertaining and kept the course moving. When we delved into detail the information was usually useful. We covered the basics and more, and it makes going back to work with reinforced skills and ideas on how to change our practices appealing instead of scary.
Samantha CMontreal
Course was informative and entertaining. There was good participant involvement and useful examples.
George COttawa
Mark is very knowledgeable on the subject and always had good arguments to overcome the "we couldn't do this in our organization".
Sebastien DPrivate Client
Mark's ability to adapt to the background of students and relate to their org's characteristics adds exceptional value. This course isn't just for software development!
Paul AOttawa
Instructor very knowledgeable, supportive, and a great coach.
Jay BVancouver
Thoroughly knowledgeable about subject.
Enwei CVancouver
Mark is very knowledgeable and really challenges the class to engage, speak, think about the core concepts, even when it’s messy/unclear in “real world” situations. I talked to a couple of my colleagues afterward and even the ones who were having difficulty with the usefulness of Scrum in their professional lives really enjoyed the course and the instructor, myself included.
Louis BVirtual
Solid grounding in Scrum and examples to apply it at work.
John CVancouver
He is very engaging and clear. It was easy to grasp the concepts and apply it to exercises.
Jamielyn CToronto
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Very knowledgeable teacher with tons of examples and real life stories.
Alex BMontreal
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
Provocative, amusing, thanks!
Stefan BPrivate Client
Mark rocks! His extensive real world experience combined with his depth of knowledge of Scrum processes and tools made for a superior learning opportunity with lots of fun along the way. Highly recommend!
Steven CPrivate Client
Very good and useful information. I like the format (no boring Powerpoint) and doing the meeting as a sprint was great.
Fred BPrivate Client
Mark was really engaging and very knowledgeable.
Samantha BPrivate Client
Confused? Burnt Out? Disillusioned?
WE FEEL YOUR PAIN
Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
New to Scrum
Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
Certified Scrum Training
Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application.
Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
Your Trusted Resource Center for Everything Scrum & Agile
Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
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Canada's AI Strategy Mistakes Adoption for Productivity
There is a massive gap between claiming AI will boost productivity and actually fixing bottlenecks. Lessons from Canada's healthcare system and Humber River Hospital.
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Scrum Events and Artifacts8 min read
How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
Product Backlog refinement isn't about writing User Stories, it's about having conversations. Learn to fix some of the most common problems with the Refinement process.
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
Money-back guarantee
You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
Registration is now open for workshops:
About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.