Artificial Intelligence - 9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
I thought the courses were excellent, fun, and very thought provoking. I see this course as an impetus for change for our organization. Highly recommended.
Jack HVancouver
Came in with a cynical view and attitude and left with nuggets of insight. That is quite an accomplishment for any instructor!
Mojtaba HOttawa
Mark is extremely knowlegeable, humorous, and an effective teacher. I feel far more knowedgeable about Scrum now than I did 2 days ago.
Jeremy GToronto
Mark has helped me learn Agile in a fun way. The hands on experience have added value for a non-agile user like me.
Keerthiga NEdmonton
This course was exactly what I was looking for! Mark was a very knowledgeable and engaging instructor. I appreciated the hands-on exercises that allowed me to put the methodology into practice with my course mates and learn from the experience. The course material is also top notch. I feel ready to take the exam and put what I've learnt into practice in my workplace.
Anu PVirtual
Mark was great at explaining processes to entry level product owners, and is definitely one of the most knowledgeable people in the field. I'd be definitely interested in more of his courses.
Blake KVirtual
Love it. I'm a repeat offender and have recommended you multiple times.
Alex GMontreal
The instructor was well prepared, and extremely knowledgeable. The course was structured in a way that it was easy to follow, well structured, and easy to be engaged. All the team activities were extremely useful to put in practice the theory. I enjoyed every single one! Virtual learning is a really difficult environment, and the instructor made it look like a piece of cake, kept us engaged throughout the days. Kuddos!
Jenny CVirtual
Best. Training. Ever.
Martin DMontreal
Tons of material to get through, Mark did well with the contextual questions from our organization.
Brendan BPrivate Client
Awesome!! Very captivating, approachable and well spoken. Provoked conversation and posed questions in a manner that made you think
Katherine HKitchener-Waterloo
Outstanding wealth of knowledge, enjoyed the methods used.
Robert VOttawa
Very well done. Good introduction of the concepts, good use of technology, good practical incorporation of the methods being taught into the course itself, 10/10
Adam GVirtual
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
Mark was amazing and held my attention throughout both days. Very relatable scenarios in real world.
Jerry HKitchener-Waterloo
It was an excellent seminar. It gave us hands-on exercises. I can see lots of challenges ahead as I try to implement changes to our scrum team. Should be fun and interesting journey!
Ann Margaret GMontreal
Great class. Great instructor! I will recommend!
Kim KMontreal
Mark is very entertaining and knowledgable, the combination of which made for a great two days of training, well done!
Daniel JKitchener-Waterloo
He is funny. And smart. And a good storyteller. All together = great combo.
Melanie HEdmonton
Great course and material, I loved the theoretical information with was applied on day 2. Mark did a great job of relating everything to real work examples.
Michael FToronto
Really liked the approach by Mark to apply Scrum methodology to this training. Also Mark was available to answer questions and patient.
Damien JOttawa
Mark made a challenging and complex process (Scrum) very clear and highlighted the benefits and opportunities in an engaging and entertaining way.
Jeremy GVancouver
Very interactive. Even though I was jet-lagged and sick, I enjoyed the class and did not fall asleep.
Negar HToronto
Hands on experience in the subject helps to communicate most of the inportant message throughout the course.
Wael FToronto
I applaud Mark's view on working in agile. I was able to clearly understand the fundamental core and roles of agile.
Adil SOttawa
All topics were covered and mastered incredibly well. Could confirm his wide knowledge and experience using and explaining scrum.
Lenin QMontreal
I absolutely love your practical pragmatic approach to delivering information. Very conductive to learning.
Mandy JOttawa
Mark was able to translate his obvious expertise and experience in lay terms, putting the team at ease through humour, anecdotes and a good level of engagement.
Brendan GVirtual
Very passionate and organized, kept material interesting.
Sjoerd FEdmonton
5 Stars
Yui HEdmonton
Amazing! Given the time a lot was covered about Scrum.
Hanumanth Reddy POttawa
Time master- thank you for pushing us through topics. Honestly - stated that you can provide examples, up to us to decide.
Tracey OToronto
Very passionate and knowledgeableinstructor, and very able to answer any question.
Zain JEdmonton
Mark is very knowledgable. He provided interesting background on errors/mistakes committed by Scrum teams.
Prabh SToronto
He knows his subject well! He respect the different levels of understanding of each participant. He really respect the schedule.
Julie JVirtual
Very informative, with humour. Easy to understand for non-technical folks.
Tetyana OOttawa
Mark is a very engaging instructor.
Chris PEdmonton
Instructor very excellent and the course is very good to introduce perople to the Agile Methodology.
Sonia JPrivate Client
Mark is an ethusiastic engaged instructor. Very knowledgeable on the topic.
Sarah PToronto
Course was very informative. You spoke to the entire group on a level everyone can understand.
Monica HPrivate Client
Great Choose-Your-Own-Adventure!
Mike SOttawa
Mark Levinson is very knowledgeable in Scrum and has the ability to start you on the right track given your specific workplace problems. He is also able to generalize issues and show how they can be solved with the tools provided in the course.
Hatem NVirtual
Excellent instructor provided engaging activites to help roleplay learning and provoke meaningful discussions.
Alice PEdmonton
Class was fun and instructive. Mark was a great help, understanding and pushed our creative thinking and problems solving abilities further. Thank you!
Caroline DMontreal
This was a good course. Plenty of offline reading and later reference. For a full two day course, I am informed but not exhausted.
Chris GKitchener-Waterloo
Mark Levison is a great teacher, who is very good at giving examples to answer questions. I really appreciated his genuine interest in the topic and willingness to help us all understand, and to challenge our brains. Thank you Mark!
Camilla SVirtual
Great training with an engaging trainer and hands on practice. The content made you think about the best solutions and how to prioritize workflow. The instructor provided tangible guidance on best practices.
Sneha NVirtual
Instructor was great, would continue the engaging exercises and involving people in the room.
Hussein RToronto
Mark was great! Very knowledgable and engaging. I learned a lot more that I thought I would. The exercises were fun and applicable.
Jessica RToronto
I thought the overall course material was excellent and was well present by a very dynamic and thoughful instructor.
Austin DOttawa
Tons of material to get through, Mark did well with the contextual questions from our organization.
Brendan BPrivate Client
I thought the courses were excellent, fun, and very thought provoking. I see this course as an impetus for change for our organization. Highly recommended.
Jack HVancouver
Awesome!! Very captivating, approachable and well spoken. Provoked conversation and posed questions in a manner that made you think
Katherine HKitchener-Waterloo
Outstanding wealth of knowledge, enjoyed the methods used.
Robert VOttawa
Very well done. Good introduction of the concepts, good use of technology, good practical incorporation of the methods being taught into the course itself, 10/10
Adam GVirtual
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
Mark was amazing and held my attention throughout both days. Very relatable scenarios in real world.
Jerry HKitchener-Waterloo
It was an excellent seminar. It gave us hands-on exercises. I can see lots of challenges ahead as I try to implement changes to our scrum team. Should be fun and interesting journey!
Ann Margaret GMontreal
Great class. Great instructor! I will recommend!
Kim KMontreal
Mark is very entertaining and knowledgable, the combination of which made for a great two days of training, well done!
Daniel JKitchener-Waterloo
Came in with a cynical view and attitude and left with nuggets of insight. That is quite an accomplishment for any instructor!
Mojtaba HOttawa
Mark is extremely knowlegeable, humorous, and an effective teacher. I feel far more knowedgeable about Scrum now than I did 2 days ago.
Jeremy GToronto
He is funny. And smart. And a good storyteller. All together = great combo.
Melanie HEdmonton
Great course and material, I loved the theoretical information with was applied on day 2. Mark did a great job of relating everything to real work examples.
Michael FToronto
Really liked the approach by Mark to apply Scrum methodology to this training. Also Mark was available to answer questions and patient.
Damien JOttawa
Mark made a challenging and complex process (Scrum) very clear and highlighted the benefits and opportunities in an engaging and entertaining way.
Jeremy GVancouver
Very interactive. Even though I was jet-lagged and sick, I enjoyed the class and did not fall asleep.
Negar HToronto
Hands on experience in the subject helps to communicate most of the inportant message throughout the course.
Wael FToronto
Mark has helped me learn Agile in a fun way. The hands on experience have added value for a non-agile user like me.
Keerthiga NEdmonton
I applaud Mark's view on working in agile. I was able to clearly understand the fundamental core and roles of agile.
Adil SOttawa
All topics were covered and mastered incredibly well. Could confirm his wide knowledge and experience using and explaining scrum.
Lenin QMontreal
I absolutely love your practical pragmatic approach to delivering information. Very conductive to learning.
Mandy JOttawa
Mark was able to translate his obvious expertise and experience in lay terms, putting the team at ease through humour, anecdotes and a good level of engagement.
Brendan GVirtual
This course was exactly what I was looking for! Mark was a very knowledgeable and engaging instructor. I appreciated the hands-on exercises that allowed me to put the methodology into practice with my course mates and learn from the experience. The course material is also top notch. I feel ready to take the exam and put what I've learnt into practice in my workplace.
Anu PVirtual
Very passionate and organized, kept material interesting.
Sjoerd FEdmonton
5 Stars
Yui HEdmonton
Amazing! Given the time a lot was covered about Scrum.
Hanumanth Reddy POttawa
Time master- thank you for pushing us through topics. Honestly - stated that you can provide examples, up to us to decide.
Tracey OToronto
Very passionate and knowledgeableinstructor, and very able to answer any question.
Zain JEdmonton
Mark is very knowledgable. He provided interesting background on errors/mistakes committed by Scrum teams.
Prabh SToronto
He knows his subject well! He respect the different levels of understanding of each participant. He really respect the schedule.
Julie JVirtual
Very informative, with humour. Easy to understand for non-technical folks.
Tetyana OOttawa
Mark is a very engaging instructor.
Chris PEdmonton
Instructor very excellent and the course is very good to introduce perople to the Agile Methodology.
Sonia JPrivate Client
Mark is an ethusiastic engaged instructor. Very knowledgeable on the topic.
Sarah PToronto
Mark was great at explaining processes to entry level product owners, and is definitely one of the most knowledgeable people in the field. I'd be definitely interested in more of his courses.
Blake KVirtual
Love it. I'm a repeat offender and have recommended you multiple times.
Alex GMontreal
The instructor was well prepared, and extremely knowledgeable. The course was structured in a way that it was easy to follow, well structured, and easy to be engaged. All the team activities were extremely useful to put in practice the theory. I enjoyed every single one! Virtual learning is a really difficult environment, and the instructor made it look like a piece of cake, kept us engaged throughout the days. Kuddos!
Jenny CVirtual
Course was very informative. You spoke to the entire group on a level everyone can understand.
Monica HPrivate Client
Great Choose-Your-Own-Adventure!
Mike SOttawa
Mark Levinson is very knowledgeable in Scrum and has the ability to start you on the right track given your specific workplace problems. He is also able to generalize issues and show how they can be solved with the tools provided in the course.
Hatem NVirtual
Excellent instructor provided engaging activites to help roleplay learning and provoke meaningful discussions.
Alice PEdmonton
Class was fun and instructive. Mark was a great help, understanding and pushed our creative thinking and problems solving abilities further. Thank you!
Caroline DMontreal
This was a good course. Plenty of offline reading and later reference. For a full two day course, I am informed but not exhausted.
Chris GKitchener-Waterloo
Mark Levison is a great teacher, who is very good at giving examples to answer questions. I really appreciated his genuine interest in the topic and willingness to help us all understand, and to challenge our brains. Thank you Mark!
Camilla SVirtual
Great training with an engaging trainer and hands on practice. The content made you think about the best solutions and how to prioritize workflow. The instructor provided tangible guidance on best practices.
Sneha NVirtual
Instructor was great, would continue the engaging exercises and involving people in the room.
Hussein RToronto
Best. Training. Ever.
Martin DMontreal
Mark was great! Very knowledgable and engaging. I learned a lot more that I thought I would. The exercises were fun and applicable.
Jessica RToronto
I thought the overall course material was excellent and was well present by a very dynamic and thoughful instructor.
Austin DOttawa
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Read full articleWhy choose us
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A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.