Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
I was impressed. The most valuable thing was not the principles (already knew most intellectually) but the instructor's zen master answers to challnges/questions. This aided in more intutive knowledge.
David AEdmonton
Mark was an excellent instructor and facilitator for the certified product owner course. The content was engaging, not just a typical PowerPoint presentation. Active learning was encouraged through the use of breakout sessions where the course material was practiced; this allowed for better understanding and encouraged practical questions. I would recommend the course to anybody that wants to improve their product ownership skills and has the means to attend.
Mark FVirtual
Mark brings a wealth of knowledge and practical experience and stories. We have applied many of the ideas and totally revitalized the way we run our Agile process.
MacMillan JKitchener-Waterloo
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
Amazing instructor, was able to clearly explain complex concepts, made the course relevant and engaging! This will alow us to build strong agile teams.
Dylan HPrivate Client
Mark is a wealth of knowledge and makes agile super easy! The course is interesting, interactive, and extremely informative. I got a lot of takeaways from the course and excited to take this back to my team. I'm looking forward to taking the Advance Scrum and Advanced PO courses next Fall.
Jenny CVirtual
Mark was a great instructor. He was highly motivated, engaging, and kept us interested for the two days. Highly recommend others to take this course with Mark!
Prashanth MToronto
Very smart and knowledgeable about not only Scrum but also Agile practices. Didn't mince words and instilled confidence in us that we could make his advice work for us.
Simon LOttawa
I learned a lot and the content was far more enganging than I expected it to be. I come away with many improvements I can make to my organization. Thanks and well done.
Dan CKitchener-Waterloo
Loved this course! Mark is very thorough and attentive as a teacher. He leveraged Mural in such interactive ways, which allowed him to understand the students well and shape the class accordingly. He is like the Jedi master of scrum and insanely advanced methods of leaderless collaboration and accomplishment. He's also the king of super nerdy jokes, which made the class fun and brought out the super nerd in everyone.
Lia GVirtual
I enjoyed the hands-on nature of the course and Mark's presentation style. My mind was blown several times in the two days which was unexpected and completely awesome.
Heather OEdmonton
Great instructor, very satisfied, will recomment! I brought my whole team with me, happy I did.
Joshua COttawa
Mark was informative, fluid, and presented material in a lively and interactive manner. This allowed free flow of dynamic ideas to emerge.
Jennifer TPrivate Client
Good. Has lots of experience.
Jimmy AEdmonton
Mark was engaging, knowledgeable, well-read and provided great examples.
Warren CVancouver
Created a very nice and open environment which helped the learning process.
Ricardo CKitchener-Waterloo
He is very engaging and clear. It was easy to grasp the concepts and apply it to exercises.
Jamielyn CToronto
Very good format and flow to course. Good idea to structure course in Agile format so we can experience Agile first hand.
Julia APrivate Client
Very good introduction to my new role. Mark leads lively and thought-provoking discussions.
Bob COttawa
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Mark did an excellent job of teaching the material and went beyond just presenting it.
Noah AEdmonton
Elegant and quirky faciliation makes for enjoyable and engaging learning.
Donald PToronto
Instructor was very knowledgeable and expressed his thoughts honestly and concisely. Course was very informative.
Lorne APrivate Client
Interesting and original and knowledgeable.
Liliana MOttawa
Really dynamic! Use scrum tools to control the flow of the course which is a good example.
Marc LMontreal
Mark is a patient and very organized coach. I appreciate the ability to get through so much information in only 2 days. Mark really focuses on what one needs to have a better understand of scrum and it's benefits.
Brian AVirtual
Despite these unprecedented times, this course was great! Using tools like mural made this course engaging, fun and inspiring while being from home. Mark was up for
answering all questions and challenging us, or at the very least pointing us in the right direction!
Jessica LVirtual
Mark was knowledgable and provided us with a good base to start with.
Maria Noah MPrivate Client
Hands on experience in the subject helps to communicate most of the inportant message throughout the course.
Wael FToronto
Interesting, engaging, practical exercises.
Olga HMontreal
Good course, lots of excellent content, examples and materials. Would recommend. Mark is a good facilitator who is honest and understanding about the technical and organizational challenges.
Charles MVirtual
Mark is very knowledgeable and open/fair when answering questions or comments from the class. The course did a great job of covering scrum.
Darryl COttawa
Well prepared. Knowledgeable on and passionate about the subject matter. The virtual course functioned equally well as the in-class course.
Lin-Mari LVirtual
The course was well structured. The trainer was very knowledgeable and very engaging. I thoroughly enjoyed this course.
Bruno MOttawa
Running the course as a Scrum project and including a real Scrum exchange really reinforced the material.
David COttawa
Mark is an amazing instructor who really knows how to make his audience listen and follow his instructions. He takes time to
understand the audience's question and makes sure that the answer is fully satisfactory . The three days course was very well designed and almost all major aspects were covered. The scheduled breaks also gave the opportunities to get some fresh air and come back with a focused mind. I look forward to joining some more workshops with Mark in future.
Sanjida HVirtual
Very engaging way of learning how to be a Product Owner, just like Scrum should be.
Teeba APrivate Client
Thank you Mark, I have lots of ideas to bring back to the team. I appreciated your energy and sense of humor.
David COttawa
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
Thank you very much. I learned a great deal and have already been seeing opportunities to apply the infrastructure learned.
Hugh HOttawa
Good course. In the end it is going to be us to make [Private Client] an even better company and a even better product.
Steve MPrivate Client
Excellent, very knowledgeable, good real world examples.
Steve OMontreal
Mark shared valuable information and advice about Scrum theory. I am now clear on many Agile views on different aspects, especially, Roadmap.
Syed AToronto
Interaction was great, content is very useful and can be applied to improve our way right way. Nice control of the group by the instructor.
Ana BMontreal
The instructor was very engaging. The material was easy to understand and his approach was reasonable and made great sense!
Ashely RPrivate Client
Mark was great! He's very knowledgeable and his understand of SCRUM is deep and polished. I enjoyed the product owner course.
Joe OEdmonton
Very knowledgeable teacher with tons of examples and real life stories.
Alex BMontreal
A fantastic approach to teaching Scrum and agile practices.
Jordan LToronto
Mark is simply a very knowledgeable and engaging instructor. Great experience.
Emad MPrivate Client
I thoroughly enjoyed Mark's presentation style and communication.
Joshua RVirtual
Mark was informative, fluid, and presented material in a lively and interactive manner. This allowed free flow of dynamic ideas to emerge.
Jennifer TPrivate Client
Good. Has lots of experience.
Jimmy AEdmonton
Mark was engaging, knowledgeable, well-read and provided great examples.
Warren CVancouver
Created a very nice and open environment which helped the learning process.
Ricardo CKitchener-Waterloo
He is very engaging and clear. It was easy to grasp the concepts and apply it to exercises.
Jamielyn CToronto
Very good format and flow to course. Good idea to structure course in Agile format so we can experience Agile first hand.
Julia APrivate Client
I was impressed. The most valuable thing was not the principles (already knew most intellectually) but the instructor's zen master answers to challnges/questions. This aided in more intutive knowledge.
David AEdmonton
Very good introduction to my new role. Mark leads lively and thought-provoking discussions.
Bob COttawa
Mark was an excellent instructor and facilitator for the certified product owner course. The content was engaging, not just a typical PowerPoint presentation. Active learning was encouraged through the use of breakout sessions where the course material was practiced; this allowed for better understanding and encouraged practical questions. I would recommend the course to anybody that wants to improve their product ownership skills and has the means to attend.
Mark FVirtual
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Mark did an excellent job of teaching the material and went beyond just presenting it.
Noah AEdmonton
Elegant and quirky faciliation makes for enjoyable and engaging learning.
Donald PToronto
Instructor was very knowledgeable and expressed his thoughts honestly and concisely. Course was very informative.
Lorne APrivate Client
Interesting and original and knowledgeable.
Liliana MOttawa
Really dynamic! Use scrum tools to control the flow of the course which is a good example.
Marc LMontreal
Mark is a patient and very organized coach. I appreciate the ability to get through so much information in only 2 days. Mark really focuses on what one needs to have a better understand of scrum and it's benefits.
Brian AVirtual
Despite these unprecedented times, this course was great! Using tools like mural made this course engaging, fun and inspiring while being from home. Mark was up for
answering all questions and challenging us, or at the very least pointing us in the right direction!
Jessica LVirtual
Mark was knowledgable and provided us with a good base to start with.
Maria Noah MPrivate Client
Hands on experience in the subject helps to communicate most of the inportant message throughout the course.
Wael FToronto
Mark brings a wealth of knowledge and practical experience and stories. We have applied many of the ideas and totally revitalized the way we run our Agile process.
MacMillan JKitchener-Waterloo
Interesting, engaging, practical exercises.
Olga HMontreal
Good course, lots of excellent content, examples and materials. Would recommend. Mark is a good facilitator who is honest and understanding about the technical and organizational challenges.
Charles MVirtual
Mark is very knowledgeable and open/fair when answering questions or comments from the class. The course did a great job of covering scrum.
Darryl COttawa
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
Well prepared. Knowledgeable on and passionate about the subject matter. The virtual course functioned equally well as the in-class course.
Lin-Mari LVirtual
The course was well structured. The trainer was very knowledgeable and very engaging. I thoroughly enjoyed this course.
Bruno MOttawa
Running the course as a Scrum project and including a real Scrum exchange really reinforced the material.
David COttawa
Amazing instructor, was able to clearly explain complex concepts, made the course relevant and engaging! This will alow us to build strong agile teams.
Dylan HPrivate Client
Mark is an amazing instructor who really knows how to make his audience listen and follow his instructions. He takes time to
understand the audience's question and makes sure that the answer is fully satisfactory . The three days course was very well designed and almost all major aspects were covered. The scheduled breaks also gave the opportunities to get some fresh air and come back with a focused mind. I look forward to joining some more workshops with Mark in future.
Sanjida HVirtual
Very engaging way of learning how to be a Product Owner, just like Scrum should be.
Teeba APrivate Client
Mark is a wealth of knowledge and makes agile super easy! The course is interesting, interactive, and extremely informative. I got a lot of takeaways from the course and excited to take this back to my team. I'm looking forward to taking the Advance Scrum and Advanced PO courses next Fall.
Jenny CVirtual
Mark was a great instructor. He was highly motivated, engaging, and kept us interested for the two days. Highly recommend others to take this course with Mark!
Prashanth MToronto
Thank you Mark, I have lots of ideas to bring back to the team. I appreciated your energy and sense of humor.
David COttawa
Very smart and knowledgeable about not only Scrum but also Agile practices. Didn't mince words and instilled confidence in us that we could make his advice work for us.
Simon LOttawa
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
Thank you very much. I learned a great deal and have already been seeing opportunities to apply the infrastructure learned.
Hugh HOttawa
Good course. In the end it is going to be us to make [Private Client] an even better company and a even better product.
Steve MPrivate Client
Excellent, very knowledgeable, good real world examples.
Steve OMontreal
I learned a lot and the content was far more enganging than I expected it to be. I come away with many improvements I can make to my organization. Thanks and well done.
Dan CKitchener-Waterloo
Mark shared valuable information and advice about Scrum theory. I am now clear on many Agile views on different aspects, especially, Roadmap.
Syed AToronto
Interaction was great, content is very useful and can be applied to improve our way right way. Nice control of the group by the instructor.
Ana BMontreal
Loved this course! Mark is very thorough and attentive as a teacher. He leveraged Mural in such interactive ways, which allowed him to understand the students well and shape the class accordingly. He is like the Jedi master of scrum and insanely advanced methods of leaderless collaboration and accomplishment. He's also the king of super nerdy jokes, which made the class fun and brought out the super nerd in everyone.
Lia GVirtual
The instructor was very engaging. The material was easy to understand and his approach was reasonable and made great sense!
Ashely RPrivate Client
I enjoyed the hands-on nature of the course and Mark's presentation style. My mind was blown several times in the two days which was unexpected and completely awesome.
Heather OEdmonton
Mark was great! He's very knowledgeable and his understand of SCRUM is deep and polished. I enjoyed the product owner course.
Joe OEdmonton
Very knowledgeable teacher with tons of examples and real life stories.
Alex BMontreal
A fantastic approach to teaching Scrum and agile practices.
Jordan LToronto
Mark is simply a very knowledgeable and engaging instructor. Great experience.
Emad MPrivate Client
I thoroughly enjoyed Mark's presentation style and communication.
Joshua RVirtual
Great instructor, very satisfied, will recomment! I brought my whole team with me, happy I did.
Joshua COttawa
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Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
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Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application.
Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
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Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
Artificial Intelligence7 min read
Canada's AI Strategy Mistakes Adoption for Productivity
There is a massive gap between claiming AI will boost productivity and actually fixing bottlenecks. Lessons from Canada's healthcare system and Humber River Hospital.
Read full article
Scrum Events and Artifacts8 min read
How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
Product Backlog refinement isn't about writing User Stories, it's about having conversations. Learn to fix some of the most common problems with the Refinement process.
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
Money-back guarantee
You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.