Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
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20+
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Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark maintained an ongoing environment of engagement. One of the best classroom based courses I have participated in.
Grant BPrivate Client
This course is valuable to anyone who would like to be introduced to Scrum. It was a well spended 2 day course and was very helpful. Mark is very knowledgeable and a very good coach.
Ronald HOttawa
Love it. I'm a repeat offender and have recommended you multiple times.
Alex GMontreal
The instructor has an uncanny ability to articulate concepts and make learning fun and enjoyable.
Bilal RToronto
Mark did a great job. He is well versed and brilliant. I very much enjoyed him as an instructor. The course was very helpful and I learned a great deal - I will go back ready to make changes to how we are currently operating to add value.
Shana ROttawa
Mark is a very smart, passionate, knowledgable trainer, with a charismatic personality and great pedagogical skills. I see his potential to change companies culture. The course really taught me many things and made me want to read and know more!
Iulia AToronto
Mark is an excellent trainer with examples and practices. Very organized and the best thing is his response to our questions with example, in addition, the amount of references that might help up improve as a scrum master.
Dona AMontreal
This course has validated what I want to do for the rest of my career.
Diane KVancouver
Mark is extremely knowlegeable, humorous, and an effective teacher. I feel far more knowedgeable about Scrum now than I did 2 days ago.
Jeremy GToronto
The instructor was well prepared, and extremely knowledgeable. The course was structured in a way that it was easy to follow, well structured, and easy to be engaged. All the team activities were extremely useful to put in practice the theory. I enjoyed every single one! Virtual learning is a really difficult environment, and the instructor made it look like a piece of cake, kept us engaged throughout the days. Kuddos!
Jenny CVirtual
Mark is a very approachable and friendly instructor and brings some comic relief to his training sessions. He broke down Scrum/Agile so that it was very easy to follow, and always offered opportunities for the class to ask questions. I felt very supported and encouraged while learning about Scrum/Agile and was never scared to ask a question. I am looking forward to another training opportunity to learn from Mark again!
Dana SVirtual
Mark did a great job. I appreciated that a) he was coming from a strong development background and b) had an obvious passion about Scrum and the benefits it could bring to development.
Adam MVirtual
The course was very helpful by reinforcing my commitment to scrum team responsibilty and ownership. Mark was an excellent instructor, knowledgeable, professional, and in control.
Adrian GPrivate Client
Awesome!! Very captivating, approachable and well spoken. Provoked conversation and posed questions in a manner that made you think
Katherine HKitchener-Waterloo
Mark was great. He definitely understands and believes in what he is teaching. He made sure to go slowly and would always check to see if we understood.
Adrien GVirtual
Mark did an excellent job running the course. Explanations were clear and he was open to all questions.
Michael DToronto
Great class. Great instructor! I will recommend!
Kim KMontreal
Having come with a very limited knowledge of Scrum, Mark did a great job of leading the class through the knowledge required. The material was engaging and there were great opportunities to work with other learners as a team to practice different elements of the knowledge. Mark is friendly and humorous which made the otherwise very intense schedule a fun experience. He consistently offered great suggestions of further reading to consider in order to better understand the many elements of this practice.
Michael HVirtual
Mark was really personable, engaging and put a lot of emphasis on our teams and their dynamic., I would recommend him again.
Riyad IPrivate Client
I appreciate the opportunity to attend the workshop. I enjoyed the time spent with my fellow co-workers to learn together. Mark is passionate about Scrum and willing to dig into our problem and seek for the remedies to resolve.
Heather JVancouver
Mark did an excellent job of teaching the material and went beyond just presenting it.
Noah AEdmonton
It's mind changing.
Michael VToronto
I found Mark very knowledgeable and it was interactive and information. As a non techy I found it easy to follow and not out of my depth. Found it adaptible form to follow in all walks of life and careers.
Suzanne HPrivate Client
Mark is very knowledgable. He provided interesting background on errors/mistakes committed by Scrum teams.
Prabh SToronto
Excellent format; close groups, format's a plus. Instructor is very good at relating information in layman terms.
Amar SVancouver
Great course and material, I loved the theoretical information with was applied on day 2. Mark did a great job of relating everything to real work examples.
Michael FToronto
Really appreciate the efforts and ernest delivery.
Shauna REdmonton
The instructor and the course both were awesome.
Rajeev RToronto
Mark is a patient and very organized coach. I appreciate the ability to get through so much information in only 2 days. Mark really focuses on what one needs to have a better understand of scrum and it's benefits.
Brian AVirtual
Mark did a great job of keeping the class engaged and deployed many useful techniques to get the course material across.
Tharaneesan NPrivate Client
Excellent communicator and educator who encourages students to think through questions. Thorough course material to get student "Ready to Rock"
Sue LToronto
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
Good. Has lots of experience.
Jimmy AEdmonton
Mark was great! He kept the room energized and very engaged. His passion and pexereince were very evident. Class materials were very helpful! Great focus on how to drive results.
Aaron MPrivate Client
Very good format and flow to course. Good idea to structure course in Agile format so we can experience Agile first hand.
Julia APrivate Client
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
Mark was intensely knowledgeable, humorous, and a bit off-beat. Initially I was skeptical of his abilites to engage the totality of the group but as the course progressed he appeared to fully succeed.
David OEdmonton
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
Great instructor, light atmosphere, very knowledgeable and engaging. Thank You!
Edwine JVirtual
The course was well structured. I like how Mark used the dashboard and used it like a scrum process. Mark knows the material, respect the students and teaches it well. Always open to questions. He did a great job of keeping the students engaged by asking for feedback. Even when there was a small technical glitch Mark did not lose a beat, he ploughed through.
The course was enjoyable.
Peter RVirtual
Mark is very well prepared and understands his material in depth. He has a very logical way of looking at questions which can shift people’s understanding in a useful way. If you need to understand “pure” Scrum, this is a good course.
Paul AVirtual
Mark is an engaging instructor using conversation and interaction as the engagement catalyst!
Shawn RToronto
Strong instructor, great knowledge of the material. A very good pace.
Ken AKitchener-Waterloo
Instructor Mark is great and very knowledgeable, with experience that can answer questions from many industries/environments. The use of examples, games, activities are great!
Anthony KToronto
Lots of information and data for a great walk through about the agile methodology.
Pierre-Michel AMontreal
Very engaging instructor. Used many real-life examples.
Laura OPrivate Client
Fantastic instructor and glad that it was run as Scrum (clever!)
Kareem SKitchener-Waterloo
This course was great at examining how our team currently uses elements of scrum and refreshing that knowledge in order to improve our scrum practices.
Aaron SVirtual
Personable and enjoyable. When subject drift happens he is very quick to refocus the class.
Dustin SEdmonton
I liked the Powerpoint-less approach. It kept me more engaged and was less barrier in learning.
Geoff DKitchener-Waterloo
Mark did a great job. I appreciated that a) he was coming from a strong development background and b) had an obvious passion about Scrum and the benefits it could bring to development.
Adam MVirtual
The course was very helpful by reinforcing my commitment to scrum team responsibilty and ownership. Mark was an excellent instructor, knowledgeable, professional, and in control.
Adrian GPrivate Client
Awesome!! Very captivating, approachable and well spoken. Provoked conversation and posed questions in a manner that made you think
Katherine HKitchener-Waterloo
Mark maintained an ongoing environment of engagement. One of the best classroom based courses I have participated in.
Grant BPrivate Client
This course is valuable to anyone who would like to be introduced to Scrum. It was a well spended 2 day course and was very helpful. Mark is very knowledgeable and a very good coach.
Ronald HOttawa
Mark was great. He definitely understands and believes in what he is teaching. He made sure to go slowly and would always check to see if we understood.
Adrien GVirtual
Mark did an excellent job running the course. Explanations were clear and he was open to all questions.
Michael DToronto
Great class. Great instructor! I will recommend!
Kim KMontreal
Having come with a very limited knowledge of Scrum, Mark did a great job of leading the class through the knowledge required. The material was engaging and there were great opportunities to work with other learners as a team to practice different elements of the knowledge. Mark is friendly and humorous which made the otherwise very intense schedule a fun experience. He consistently offered great suggestions of further reading to consider in order to better understand the many elements of this practice.
Michael HVirtual
Mark was really personable, engaging and put a lot of emphasis on our teams and their dynamic., I would recommend him again.
Riyad IPrivate Client
I appreciate the opportunity to attend the workshop. I enjoyed the time spent with my fellow co-workers to learn together. Mark is passionate about Scrum and willing to dig into our problem and seek for the remedies to resolve.
Heather JVancouver
Love it. I'm a repeat offender and have recommended you multiple times.
Alex GMontreal
Mark did an excellent job of teaching the material and went beyond just presenting it.
Noah AEdmonton
It's mind changing.
Michael VToronto
The instructor has an uncanny ability to articulate concepts and make learning fun and enjoyable.
Bilal RToronto
Mark did a great job. He is well versed and brilliant. I very much enjoyed him as an instructor. The course was very helpful and I learned a great deal - I will go back ready to make changes to how we are currently operating to add value.
Shana ROttawa
I found Mark very knowledgeable and it was interactive and information. As a non techy I found it easy to follow and not out of my depth. Found it adaptible form to follow in all walks of life and careers.
Suzanne HPrivate Client
Mark is very knowledgable. He provided interesting background on errors/mistakes committed by Scrum teams.
Prabh SToronto
Excellent format; close groups, format's a plus. Instructor is very good at relating information in layman terms.
Amar SVancouver
Great course and material, I loved the theoretical information with was applied on day 2. Mark did a great job of relating everything to real work examples.
Michael FToronto
Really appreciate the efforts and ernest delivery.
Shauna REdmonton
The instructor and the course both were awesome.
Rajeev RToronto
Mark is a patient and very organized coach. I appreciate the ability to get through so much information in only 2 days. Mark really focuses on what one needs to have a better understand of scrum and it's benefits.
Brian AVirtual
Mark did a great job of keeping the class engaged and deployed many useful techniques to get the course material across.
Tharaneesan NPrivate Client
Excellent communicator and educator who encourages students to think through questions. Thorough course material to get student "Ready to Rock"
Sue LToronto
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
Good. Has lots of experience.
Jimmy AEdmonton
Mark was great! He kept the room energized and very engaged. His passion and pexereince were very evident. Class materials were very helpful! Great focus on how to drive results.
Aaron MPrivate Client
Very good format and flow to course. Good idea to structure course in Agile format so we can experience Agile first hand.
Julia APrivate Client
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
Mark was intensely knowledgeable, humorous, and a bit off-beat. Initially I was skeptical of his abilites to engage the totality of the group but as the course progressed he appeared to fully succeed.
David OEdmonton
Mark is a very smart, passionate, knowledgable trainer, with a charismatic personality and great pedagogical skills. I see his potential to change companies culture. The course really taught me many things and made me want to read and know more!
Iulia AToronto
Mark is an excellent trainer with examples and practices. Very organized and the best thing is his response to our questions with example, in addition, the amount of references that might help up improve as a scrum master.
Dona AMontreal
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
Great instructor, light atmosphere, very knowledgeable and engaging. Thank You!
Edwine JVirtual
The course was well structured. I like how Mark used the dashboard and used it like a scrum process. Mark knows the material, respect the students and teaches it well. Always open to questions. He did a great job of keeping the students engaged by asking for feedback. Even when there was a small technical glitch Mark did not lose a beat, he ploughed through.
The course was enjoyable.
Peter RVirtual
Mark is very well prepared and understands his material in depth. He has a very logical way of looking at questions which can shift people’s understanding in a useful way. If you need to understand “pure” Scrum, this is a good course.
Paul AVirtual
This course has validated what I want to do for the rest of my career.
Diane KVancouver
Mark is an engaging instructor using conversation and interaction as the engagement catalyst!
Shawn RToronto
Mark is extremely knowlegeable, humorous, and an effective teacher. I feel far more knowedgeable about Scrum now than I did 2 days ago.
Jeremy GToronto
The instructor was well prepared, and extremely knowledgeable. The course was structured in a way that it was easy to follow, well structured, and easy to be engaged. All the team activities were extremely useful to put in practice the theory. I enjoyed every single one! Virtual learning is a really difficult environment, and the instructor made it look like a piece of cake, kept us engaged throughout the days. Kuddos!
Jenny CVirtual
Strong instructor, great knowledge of the material. A very good pace.
Ken AKitchener-Waterloo
Instructor Mark is great and very knowledgeable, with experience that can answer questions from many industries/environments. The use of examples, games, activities are great!
Anthony KToronto
Mark is a very approachable and friendly instructor and brings some comic relief to his training sessions. He broke down Scrum/Agile so that it was very easy to follow, and always offered opportunities for the class to ask questions. I felt very supported and encouraged while learning about Scrum/Agile and was never scared to ask a question. I am looking forward to another training opportunity to learn from Mark again!
Dana SVirtual
Lots of information and data for a great walk through about the agile methodology.
Pierre-Michel AMontreal
Very engaging instructor. Used many real-life examples.
Laura OPrivate Client
Fantastic instructor and glad that it was run as Scrum (clever!)
Kareem SKitchener-Waterloo
This course was great at examining how our team currently uses elements of scrum and refreshing that knowledge in order to improve our scrum practices.
Aaron SVirtual
Personable and enjoyable. When subject drift happens he is very quick to refocus the class.
Dustin SEdmonton
I liked the Powerpoint-less approach. It kept me more engaged and was less barrier in learning.
Geoff DKitchener-Waterloo
Confused? Burnt Out? Disillusioned?
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Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
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If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
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How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.