Scrum is a framework for building products. Not a methodology, not a project management system, not a set of rules that guarantees success. It’s a lightweight structure that helps a team of people organize themselves to deliver something valuable, learn from what happened, and improve.

That simplicity is the point, and it’s also what makes Scrum hard.

What Scrum Is (and Isn’t)

Scrum originated in the early 1990s in the software development world. Three of its creators (Jeff Sutherland, Ken Schwaber, and Mike Beedle) were among the signers of the Agile Manifesto in 2001. Scrum is one of several Agile frameworks, but it’s become the most widely adopted, largely because of its simplicity and focus on delivering working product frequently.

A common mistake is labeling Scrum as “project management.” It’s not. Traditional project management involves a project manager directing work through detailed long-term plans. Scrum replaces that with self-organizing, cross-functional teams that plan and adapt in short cycles. There is no project manager role in Scrum. Nobody is “in control” in the traditional sense.

Scrum is also not limited to software. I’ve seen it used effectively in education, healthcare, aviation, marketing, and financial services. Anywhere a team is dealing with complex, evolving work, Scrum can help.

One more important distinction: Scrum is not a problem-solver. It’s a problem-finder. Scrum makes the problems in your process visible quickly, which gives you the opportunity to address them. Whether you actually address them is up to you.

The Scrum Framework

Scrum is built on five values: courage, focus, commitment, respect, and openness. These aren’t motivational posters. They’re the foundation that makes everything else work. Without them, you’re just following a set of rituals.

The framework consists of three roles (accountabilities), five events, and three artifacts. The entire Scrum Guide is only 18 pages, and the actual rules fit in about seven.

Scrum Roles

The Product Owner is responsible for maximizing the value of the product. They manage the Product Backlog: deciding what to build, in what order, and why. They work closely with stakeholders to understand needs, but the prioritization decisions are theirs.

The ScrumMaster is a servant-leader for the team. They don’t manage the team or assign work. Instead, they coach the team on Scrum principles, facilitate communication, remove impediments, and help the team improve how they work. The ScrumMaster also helps the broader organization understand and support how Scrum works.

The Developers are the people who do the work of building the product. They self-organize to decide how to accomplish the work the Product Owner has prioritized. The team is cross-functional, meaning it collectively has all the skills needed to deliver a done product increment.

Scrum Events

The Sprint is a fixed time period (typically one to four weeks, with two weeks being common) during which the team works to deliver a potentially shippable product increment. Each Sprint includes four events:

Sprint Planning: The team decides what to work on during the Sprint and how to accomplish it.

Daily Scrum: A short daily meeting (15 minutes) where the Developers coordinate their work and identify impediments. This is not a status report to a manager.

Sprint Review: At the end of each Sprint, the team demonstrates the completed work to stakeholders and gathers feedback. This informs what to work on next.

Sprint Retrospective: The team reflects on how they worked together during the Sprint and identifies improvements for the next one. This is where continuous improvement is built into the framework.

Scrum Artifacts

The Product Backlog is a dynamic, ordered list of everything known to be needed in the product. It evolves as the team learns more about the product and its users.

The Sprint Backlog is the subset of Product Backlog items the team commits to completing during the current Sprint, along with a plan for how to deliver them.

The Increment is the sum of all completed Product Backlog items at the end of a Sprint. It must meet the team’s Definition of Done and be potentially shippable, meaning it actually works.

Benefits of Using Scrum

Iterative delivery. Instead of building everything and delivering it all at once (hoping it’s still relevant), Scrum breaks work into small pieces delivered frequently. Customers get working product early and can provide feedback that shapes what comes next.

Early risk detection. Because the team delivers and reviews working product every Sprint, problems surface quickly. A misunderstood requirement discovered in week two costs far less to fix than one discovered after six months of development.

Adaptability. Needs and priorities change. Markets shift. Scrum’s short cycles mean the team can adjust direction every Sprint without losing significant investment.

Transparency. Sprint Reviews keep stakeholders informed about exactly what’s been built and what’s coming. No more months of silence followed by unpleasant surprises.

Improved quality. Scrum isn’t about churning out as much work as fast as possible. It requires that completed work meet Acceptance Criteria and a Definition of Done, which means small features that actually work.

Team improvement. The Sprint Retrospective builds continuous improvement into the process. Teams that use Retrospectives well get better over time, not just at building the product, but at working together.

Empowered teams. Scrum teams self-organize. They decide how to do the work. This increases autonomy, motivation, and morale compared to environments where someone else dictates every step.

When Multiple Scrum Teams Work on the Same Product

Coordinating five Scrum teams is a fundamentally different problem than running one. You can’t hold a joint Daily Scrum. You can’t practically do joint planning. (Seriously, if you intend to try, let me know. I will bring popcorn.)

The real challenges of multi-team Scrum:

  • Coordination and communication across teams that are working on different parts of the same product.
  • Preserving a unified product vision when different teams may interpret the product’s purpose differently.
  • Integration of features built by different teams, avoiding inconsistencies in design, technology, or standards.
  • Managing inter-team dependencies where one team’s work is blocked by another team’s output.
  • Maintaining consistent quality across all teams, typically through a shared Definition of Done.

Large-Scale Scrum (LeSS) is one framework for addressing these challenges. LeSS is a lightweight approach to scaling that tries to maintain the core principles of Scrum at a larger scale. Key ideas:

  • Whole product focus: All teams work on delivering one product increment each Sprint, rather than each team working on a separate component. This reduces integration problems.
  • One Product Owner across all teams, which forces clear prioritization and a unified vision.
  • Additional coordination events (Overall Product Backlog Refinement, Overall Sprint Planning, Overall Retrospective) to keep teams aligned.
  • Same roles as single-team Scrum. ScrumMasters in LeSS have a critical role in ensuring coordination between teams and coaching across team boundaries.

LeSS isn’t a panacea. It provides strategies for managing complexity, but it also surfaces problems in the organizational system that need to be addressed. That’s by design: like Scrum itself, LeSS is a problem-finder.

Is Scrum Easy?

The rules are simple. The Scrum Guide is 18 pages. You can learn the mechanics in a day.

Doing Scrum well is a different matter entirely. It requires a shift in mindset: from controlling people to trusting teams, from detailed upfront plans to iterative learning, from measuring hours worked to measuring value delivered. Organizations that adopt the events and artifacts without embracing the values and principles typically end up with something that looks like Scrum but doesn’t deliver its benefits.

If you want to learn Scrum by actually doing it, our Certified ScrumMaster workshops teach through simulation, coaching exercises, and real-world problem solving, not lectures.

Get Certified

Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.

About this course

Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.

Learning and Benefits

Relatable Scenarios

Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.

Respected Certification

Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.

Practical Exercises

With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.

Jargon-Free Learning

This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.

Career Advancement

Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.

Ongoing Support

Our active Scrum community forum is a safe place to ask questions. Long after you earn the Certified Scrum Master certification, you will have access to the forum, course materials, and additional valuable resources.