Artificial Intelligence
- 5 min read
AI Chatbots for Agile Coaches: Why They Fail
Agile is about people. Discover why AI chatbots can't replace human expertise and the dangers of relying on them for coaching.
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
AI Is Not Fixing Your Bottleneck
Reserve My Spot
Typing was never the problem
We will talk about the effects of GenAI, where it can help and what risks it introduces. You will leave with a clearer way to use GenAI without falling into speed theatre and false velocity trap.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Great two days! Added new tools to my PO toolbox and Mark has inspired me again to improve as a PO and to improve my team's scrumming.
Binh HMontreal
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
Going into this training course my expectation was between boring and somewhat engaging as per my previous experience with training. I was pleasantly surprised. I found Mark entertaining and the course material laid out in a way as to keep the class engaged and interactive at all times. Well done. Will not hesitate to recommend your class(es) to anyone.
Jean-Michel HOttawa
Second course with Mark went great. I have to figure out how to afford more?
David HMontreal
Mark did an excellent job keeping the course dynamic and informative. I would have loved a few more days to really dig into some subjects.
Tim KPrivate Client
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
Mark was excellent and lots of knowledge and passion about Scrum. His anecdotal stories were entertaining and informational.
Kevin MPrivate Client
Mark was an excellent instructor for this course. His ability to communicate and engage the class to understand and implement the scrum methodology is wonderful and I had a wonderful time during the course.
Pratham DVirtual
Awesome instructor, great course.
Kristie KPrivate Client
I enjoyed the course and the instruction. Good examples were provided. Excercises helped me understand concepts.
Claire LPrivate Client
Mark has good mastering on the topic, keeps the audience engaged, and effectively delivers the material to get the job done.
David KEdmonton
Mark Levison is an outstanding instructor who knows how to effectively deliver course content tailored to the learning needs of this students. Everyone on the course benefited greatly from his ability to present new information in a clear and easily understood manner. The Agile Foundations course provided an excellent overview of the Agile Methodology and SCRUM.
Michael GVirtual
Mark was awesome. Kept the session engaged.
Jyoti KVirtual
The instructor was very adaptive and knowledgeable. I respect how the instructor worked and would take another course with him in the future.
Johnny KEdmonton
Thank you very much. I learned a great deal and have already been seeing opportunities to apply the infrastructure learned.
Hugh HOttawa
Mark is a great instructor, we can see the vast experience that he has from his training style. We have learnt as much as it is possible from a two day workshop. Keep up the good work Mark.
Sreepad KVirtual
Very thorough. The copious use of examples were very helpful!
Kevin HMontreal
The instructor was very enthusiastic and knowledgeable on Agile. His teaching methods were very clever and humble, I feel that all the course attendees found him experienced and clever.
Jamin IToronto
Lots of good information and exercises for a two day course. Instructor was clear and engaging in presenting concepts.
Marvin EPrivate Client
Mark knows this content, kept us engaged and provided hands-on workshop tasks to understand the conent. Fantastic approach to this course with backlog and Sprints. Stories and answering questions of the group was appreciated.
Matt FPrivate Client
The course was well laid out, a good mix of discussions, examples, and practice.
Chris FToronto
Interesting personality and presentation style. Instructor's views align well with my own -> don't continue doing 'insane' things
Brad LEdmonton
Very knowledgeable instructor about scrum and software development in general.
Elizabeth GOttawa
Mark's enthusiam was contagious. His energy and humor brought Scrum alive! I enjoyed the examples and many aspects we covered.
Michelle HKitchener-Waterloo
Very instructive course and thought provoking. I will use it in a unique way and it gave me approach that will allow it to work for me.
Mike GVancouver
Mark is fun and engaging and has a great way of importing information in a memorable way.
Brittany LOttawa
Thank you. It has been one of the most interesting courses I have attended.
Hemant KToronto
Very well done. Good introduction of the concepts, good use of technology, good practical incorporation of the methods being taught into the course itself, 10/10
Adam GVirtual
This was a good course. Plenty of offline reading and later reference. For a full two day course, I am informed but not exhausted.
Chris GKitchener-Waterloo
Great! Mark is a wonderful instructor and was able to apply agile principles to life outside software development.
Leanne HKitchener-Waterloo
Great course and material, I loved the theoretical information with was applied on day 2. Mark did a great job of relating everything to real work examples.
Michael FToronto
Very passionate and organized, kept material interesting.
Sjoerd FEdmonton
The course was informative and engaging. It was delivered in a way that help me achieve better understanding of the material, Mark rocks!!
Akhmad SPrivate Client
Pragmatic, no nonsense & applied = very good!
Francois-Pierre MMontreal
I really liked the course and the way it's presented. It was one of the best courses I've took.
Afshin ROttawa
The course was highly insightful. I feel more prepared to take on a Product Owner role. The instructor delivered it in a very easy to understand, digestable way. Making it fun and interactive and educational.
Mhairy MToronto
Very good course, well balanced and very interactive.
Alexandre GMontreal
This course was an essential intro for me, a noob in Scrum. I was guided through material I need to know, while at the same time allowed to explore concepts on my own.
Vanessa MToronto
Mark was a good speaker and resourceful instructor. Exercises were practical and useful.
Ronald MPrivate Client
The instructor demonstrates solid knowledge on Agile and scrum fundamentals. The course is interesting and easy to follow.
Don LEdmonton
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
Mark knows his stuff and delivers a highly interactive and animated training.
Ted MPrivate Client
This course was fun and informative. The instructor was a great motivator/animator of the material. I really appreciated the efforts in engaging the audience.
Bill LMontreal
Mark's briiliant, I would like an assessment on our company and some hints.
Stefano GToronto
Exceptional facilitator, course materials are helpful, concise, and clear.
Geoffrey HPrivate Client
Great course and instructor. Great references to unrelated related content.
Dmytro LToronto
He is a great listener, well spoken and gives great examples and explanations. Speaks slowly, makes sure everyone understands.
Maxime MMontreal
I really liked that although we did a paper website exercise we used it as a tool for conversation and there wasn't pressure to complete and present it to the group.
Angela GToronto
Energetic. Applied scrum in practice by helping lead us to answers in many modules.
Laura LVancouver
Mark is a great instructor, using real life examples makes easy to understand better what the scrum methodology is and how to apply it to our roles.
Robin MVirtual
Mark was excellent and lots of knowledge and passion about Scrum. His anecdotal stories were entertaining and informational.
Kevin MPrivate Client
Mark was an excellent instructor for this course. His ability to communicate and engage the class to understand and implement the scrum methodology is wonderful and I had a wonderful time during the course.
Pratham DVirtual
Awesome instructor, great course.
Kristie KPrivate Client
I enjoyed the course and the instruction. Good examples were provided. Excercises helped me understand concepts.
Claire LPrivate Client
Mark has good mastering on the topic, keeps the audience engaged, and effectively delivers the material to get the job done.
David KEdmonton
Great two days! Added new tools to my PO toolbox and Mark has inspired me again to improve as a PO and to improve my team's scrumming.
Binh HMontreal
Mark Levison is an outstanding instructor who knows how to effectively deliver course content tailored to the learning needs of this students. Everyone on the course benefited greatly from his ability to present new information in a clear and easily understood manner. The Agile Foundations course provided an excellent overview of the Agile Methodology and SCRUM.
Michael GVirtual
Mark was awesome. Kept the session engaged.
Jyoti KVirtual
The instructor was very adaptive and knowledgeable. I respect how the instructor worked and would take another course with him in the future.
Johnny KEdmonton
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
Thank you very much. I learned a great deal and have already been seeing opportunities to apply the infrastructure learned.
Hugh HOttawa
Mark is a great instructor, we can see the vast experience that he has from his training style. We have learnt as much as it is possible from a two day workshop. Keep up the good work Mark.
Sreepad KVirtual
Going into this training course my expectation was between boring and somewhat engaging as per my previous experience with training. I was pleasantly surprised. I found Mark entertaining and the course material laid out in a way as to keep the class engaged and interactive at all times. Well done. Will not hesitate to recommend your class(es) to anyone.
Jean-Michel HOttawa
Very thorough. The copious use of examples were very helpful!
Kevin HMontreal
Second course with Mark went great. I have to figure out how to afford more?
David HMontreal
The instructor was very enthusiastic and knowledgeable on Agile. His teaching methods were very clever and humble, I feel that all the course attendees found him experienced and clever.
Jamin IToronto
Lots of good information and exercises for a two day course. Instructor was clear and engaging in presenting concepts.
Marvin EPrivate Client
Mark knows this content, kept us engaged and provided hands-on workshop tasks to understand the conent. Fantastic approach to this course with backlog and Sprints. Stories and answering questions of the group was appreciated.
Matt FPrivate Client
The course was well laid out, a good mix of discussions, examples, and practice.
Chris FToronto
Interesting personality and presentation style. Instructor's views align well with my own -> don't continue doing 'insane' things
Brad LEdmonton
Very knowledgeable instructor about scrum and software development in general.
Elizabeth GOttawa
Mark's enthusiam was contagious. His energy and humor brought Scrum alive! I enjoyed the examples and many aspects we covered.
Michelle HKitchener-Waterloo
Mark did an excellent job keeping the course dynamic and informative. I would have loved a few more days to really dig into some subjects.
Tim KPrivate Client
Very instructive course and thought provoking. I will use it in a unique way and it gave me approach that will allow it to work for me.
Mike GVancouver
Mark is fun and engaging and has a great way of importing information in a memorable way.
Brittany LOttawa
Thank you. It has been one of the most interesting courses I have attended.
Hemant KToronto
Very well done. Good introduction of the concepts, good use of technology, good practical incorporation of the methods being taught into the course itself, 10/10
Adam GVirtual
This was a good course. Plenty of offline reading and later reference. For a full two day course, I am informed but not exhausted.
Chris GKitchener-Waterloo
Great! Mark is a wonderful instructor and was able to apply agile principles to life outside software development.
Leanne HKitchener-Waterloo
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
Great course and material, I loved the theoretical information with was applied on day 2. Mark did a great job of relating everything to real work examples.
Michael FToronto
Very passionate and organized, kept material interesting.
Sjoerd FEdmonton
The course was informative and engaging. It was delivered in a way that help me achieve better understanding of the material, Mark rocks!!
Akhmad SPrivate Client
Pragmatic, no nonsense & applied = very good!
Francois-Pierre MMontreal
I really liked the course and the way it's presented. It was one of the best courses I've took.
Afshin ROttawa
The course was highly insightful. I feel more prepared to take on a Product Owner role. The instructor delivered it in a very easy to understand, digestable way. Making it fun and interactive and educational.
Mhairy MToronto
Very good course, well balanced and very interactive.
Alexandre GMontreal
This course was an essential intro for me, a noob in Scrum. I was guided through material I need to know, while at the same time allowed to explore concepts on my own.
Vanessa MToronto
Mark was a good speaker and resourceful instructor. Exercises were practical and useful.
Ronald MPrivate Client
The instructor demonstrates solid knowledge on Agile and scrum fundamentals. The course is interesting and easy to follow.
Don LEdmonton
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
Mark knows his stuff and delivers a highly interactive and animated training.
Ted MPrivate Client
This course was fun and informative. The instructor was a great motivator/animator of the material. I really appreciated the efforts in engaging the audience.
Bill LMontreal
Mark's briiliant, I would like an assessment on our company and some hints.
Stefano GToronto
Exceptional facilitator, course materials are helpful, concise, and clear.
Geoffrey HPrivate Client
Great course and instructor. Great references to unrelated related content.
Dmytro LToronto
He is a great listener, well spoken and gives great examples and explanations. Speaks slowly, makes sure everyone understands.
Maxime MMontreal
I really liked that although we did a paper website exercise we used it as a tool for conversation and there wasn't pressure to complete and present it to the group.
Angela GToronto
Energetic. Applied scrum in practice by helping lead us to answers in many modules.
Laura LVancouver
Mark is a great instructor, using real life examples makes easy to understand better what the scrum methodology is and how to apply it to our roles.
Robin MVirtual
Confused? Burnt Out? Disillusioned?
WE FEEL YOUR PAIN
Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
New to Scrum
Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
Certified Scrum Training
Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application.
Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
Your Trusted Resource Center for Everything Scrum & Agile
Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
Effective Scrum and Core Agile
- 4 min read
Sprint Planning from Hell
Does your team's Sprint Planning seem like a complete and utter waste of time? Most of the time, the planning isn't the real problem.
Read full article
Effective Scrum and Core Agile
- 5 min read
Unpacking Interruptions- Why Your Team Struggles to Get Things Done
That thing where you’re trying to work but... Surviving interruptions in your team. We look at where they come from and how to eliminate them.
Read full article Why choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
map
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
account_circle
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
menu_book
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
group
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
coffee
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
workspace_premium
Money-back guarantee
You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
Registration is now open for workshops:
About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
Ongoing Support
Our active Scrum community forum is a safe place to ask questions. Long after you earn the Certified Scrum Master certification, you will have access to the forum, course materials, and additional valuable resources.