What information do we collect?
We collect information from you when you place an order, communicate regarding our services, or subscribe to our newsletter.
When ordering, communicating, or registering on our site or in person, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, company name, credit card or payment information. You may, however, visit our site anonymously.
We do not save or store credit information. We retain it only long enough to process a transaction, and do not store it physically or electronically.
What do we use your information for?
Any of the information we collect from you may be used in the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve customer service
- To process transactions
- To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site or service provider systems to recognize your browser and capture and remember certain information.
We use retargeting through various platforms (Google, Bing and other third-party vendors) to advertise this site. Sites across the Internet may show these ads. We, and these advertising platforms, use first-party cookies (such as Google Analytics cookie) and third-party cookies (retargeting cookies) together to inform, optimize, and serve ads based on past visits to this website. You may opt out of seeing these ads by going into your browser settings and restricting acceptance of cookies.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Personal Information Protection and Electronic Documents Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with Canada’s Personal Information Protection and Electronic Documents Act. We therefore will not distribute your personal information to outside parties without your consent.
Childrens Online Privacy
We do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
This policy was last modified on March 8, 2017.
— Added: Advertising and Cookies section
Agile Pain Relief
45 Rosenfeld Cr
Ottawa, On K2K 2L2
This policy is powered by Trust Guard PCI compliance scans.