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Ottawa, Ontario
Certified ScrumMaster (CSM) in Ottawa

Certified ScrumMaster Workshop in Ottawa

May 13-14, 2020

Certified Scrum Trainer® Mark Levison leads an intensive, two-day ScrumMaster course which introduces and familiarizes you with core Scrum and Scrum methods through direct instruction and hands-on activities.

"The best two days of training I ever had."
"A perfect insight into the Agile world." —Smita
Certified ScrumMaster seal
In response to the current situation, Scrum Alliance® has temporarily authorized us to deliver Certified Scrum training virtually to protect attendees if needed.
  • Virtual workshop attendees may attend a future in-person workshop for the same course at no extra cost.
  • April & May workshops will be virtual.
  • June workshops and beyond will be virtual if needed.
As decisions and details become available, they will be shared directly with course registrants.
QUESTIONS? CONCERNS? Email contact@agilepainrelief.com


Certified ScrumMaster (CSM) Training Workshop VIRTUAL formerly Ottawa—May 13-14, 2020 (EDT Timezone)

Earlybird (ends on April 13)
$1195.00 (CAD)
$155.35 HST
$1495.00 (CAD)
$194.35 HST
Team (3 or more)
$1095.00 (CAD)
$142.35 HST

Other courses in Ottawa

Certified ScrumMaster Workshop in Ottawa


In this two day course you will be introduced to Scrum concepts through a series of exercises employing Scrum methods to build a new application. During the process, you will be exposed to and practice Scrum using practical, real-world examples, learn how Scrum works, and experience the dynamics of participating as part of Scrum team.

In addition to the exercises, the course itself is conducted using a Scrum-like process to provide insight into Scrum concepts and familiarize students with Scrum processes. Practical examples demonstrate how to handle changing requirements and using Scrum to manage product backlog, estimates, and even acceptance criteria.

Finally this is one of the few CSM courses where the neuroscience and psychology of teams is discussed as applied to managing Scrum and building effective teams.

Counts as 14 Project Management Institute(PMI) Professional Development Units(PDU).

"Great actionable content."—Jason

Key Concepts

This course covers the following concepts through a mix of in-class lectures and practical exercises designed to introduce and expand on the following concepts, practices, and methods:

  • How Scrum fits in the world of Agile Project Management
  • Using Scrum from Release Planning through to Project Completion
  • Building a high-performance team
  • Techniques to reduce time-to-market and increase quality
  • Methods to create a culture of learning and continuous improvement
  • Complete the requirements of the Certified ScrumMaster Program including preparation for the CSM Exam
  • For more details see the complete Course Outline in the Agenda section

The Agile Pain Relief Advantage

Small Class-size in Your City

Agile Pain Relief limits class sizes to ensure a high quality learning environment with more opportunities to address your questions and concerns. Local training classes mean you meet and network with other professionals near you. On-site, private training also available.

In-person and Interactive

Direct learning tailored to each class and student. No canned PowerPoint presentations or webinars. Live instruction from Certified Scrum Trainers (CST) and group exercises modelled on Agile methods.

Hands-on Applications of Scrum Methods with Agile Theory

Practical examples and exercises use Scrum and Agile principles teach you how to adapt and practice Agile methods in your projects.

Online Course Materials and Support

Course attendees receive electronic copies of all seminar materials (including free updates to course materials as they become available). Attendees also receive a free e-book gift of The Human Side of Agile: How to Help Your Team Deliver by Gil Broza.
Certified ScrumMaster Workshop in Ottawa
May 13-14, 2020
$1195 (until April 13)
Cancellation policy


Day 1 May 13
8:59 — 5:01

  • Self-Organizing Teams Exercise
  • Walk through Agenda on task wall
  • Opening
  • Scrum framework overview
  • Introduce website exercise and form teams
  • User stories exercise
  • Estimation and release planning
  • End of day review
  • Retrospective

Coffee and refreshments provided for breaks
Day 2 May 14
8:59 — 5:01

  • What did you learn yesterday
  • Sprint planning
  • In-depth simulation exercise
  • Sprint review
  • Definition of done
  • Sprint retrospective
  • The Team Member role and teamwork
  • The ScrumMaster role
  • Foundations of Agile
  • Engineering practices
  • Feedback forms
  • In class test
  • CSM graduation

Coffee and refreshments provided for breaks


  • Mark Levison
    Certified Scrum Trainer®

    Mark is an independent Certified Scrum Trainer® since 2011 and Agile coach. Mark brings over 10 years of Agile experience with an emphasis on Certified ScrumMaster Training, Agile Coaching, Project Assessments, and Team Launch Workshops and was one of the earliest adopters of Scrum in Canada.

    In 2009, Mark founded Agile Pain Relief with the mission of providing consulting and training for organizations seeking the benefits of Agile methods. As its principal, Mark has introduced and mentored developers, managers, and executives in organizations throughout the US and Canada on Scrum, Lean, and Agile methods through hands-on training.

    Mark is active in the Agile community and participates as Agile Editor at InfoQ and writes extensively on Agile topics in his blog Notes from a Tool User.

    "Fantastic. Very personable and great delivery."—Jennifer


"Wonderful course. Delivering both 'How to do it' and 'Why it works' in a fun and enlightened way."
Certified ScrumMaster Workshop in Ottawa
May 13-14, 2020
$1195 (until April 13)
Cancellation & Refund Requests

If request for registration cancellation is received at least 10 business days prior to course start date, 100% of your registration will be refunded.
Registration is non-refundable less than 10 business days prior to course start.
If you absolutely can no longer attend, we strongly encourage you to transfer your registration rather than cancel, as outlined below.

Registration Transfers

Transferring a registration to a different person for the same course date can be done at any time, at no additional cost.
Transferring a registration to an alternate course date can be done up to 10 business days prior to the start date of the original course. Requests received less than 10 business days prior are not possible. We allow one change in date for free; additional changes will incur a 20% fee.


If you do not attend the course and do not notify us in advance to discuss, registration is non-refundable and non-transferable.
In the case of unforeseeable events such as medical emergencies, please contact us and provide as much detail and documentation as possible, and we will work together to find an appropriate solution.

Course location to be confirmed and may be subject to change.

We make every effort to guarantee our course dates, however some things are beyond our control. In the event that we are forced to cancel a course for reasons including, but not limited to, trainer illness or weather-restricted travel, we will offer your choice of full refund or credit toward a future course.

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