Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Anyone looking to do this course...do it with Mark! His passion for all things “Scrum and Agile” shines through and excites his students. He’s a “scrum” realist with a fantastic sense of humour! The material is relevant today and Mark gives us a glimpse of what we can expect 5 years from now. The post class support is fantastic and shows how passionate and knowledgeable Mark is about “learning!” A true educator!
Roberta PVirtual
I've been to a few Scrum courses for the past year and I must say that this was the best course I have attended. Gracefully covered the entire subject with the right depth.
Rafael SToronto
Mark is a very engaging instructor. He combines his scrum master knowledge with humour and demontrates both in real situations. He has inspired me through this course to be a great scrum master!
Lisa MToronto
I cannot say anything but good things about the course, and have been telling many people in my org about it.
Hatem NVirtual
Mark is engaging and energetic. He made what could have been a dry topic quite enjoyable.
Paul BToronto
As a self-employed business owner with a small team, this course was helpful in understanding how to improve my company's value to clients.
Murtada SEdmonton
Mark brings a wealth of knowledge and practical experience and stories. We have applied many of the ideas and totally revitalized the way we run our Agile process.
MacMillan JKitchener-Waterloo
Amazing! Given the time a lot was covered about Scrum.
Hanumanth Reddy POttawa
Mark is quite knowledgable about the subject. A good collaborative style was used so I can learn everyone's views and share what I could gather.
Sriprasadh ROttawa
Mark was a pleasure to learn from. His knowledge and enthusiasm were refreshing.
Harold MKitchener-Waterloo
Mark harnessed the power of our diverse perspectives/skills/experience to create agile team enacting scrum as we applied our learning. This applied learning led us to knowledge sharing, trust, and mastery.
Danica MOttawa
Good instructor. On point. Assertive and describes the problems and approaches well.
Andrei POttawa
Very interesting course, useful information, good class structure and handouts.
Jialin MPrivate Client
Very well organized; clear instructions; experienced instructor; useful prep work; dynamic and encouraged individuals participation; perfect breaks; excellent material.
Ana PVirtual
Mark is insightful, a pleasure to listen to, and inspires me toward making the changes needed so that I can work out a high-performance team.
Mike SVancouver
Very knowlegable on the topic. Able to communicate message effectively through stories.
Nish SVancouver
Very knowledgeable of the subject matter. Kept the pace of the course quick, which is good.
Tarek ROttawa
I applaud Mark's view on working in agile. I was able to clearly understand the fundamental core and roles of agile.
Adil SOttawa
Excellent instructor. Would highly recommend.
Kyle TToronto
Mark is an excellent facilitator and he has amazing expertise.
Rory SToronto
Mark is an ethusiastic engaged instructor. Very knowledgeable on the topic.
Sarah PToronto
Fantastic overview of everything PO, Agile, Scrum. Learning how to manage and maintain a collaborative product backlog will be so valuable.
Elizabeth MPrivate Client
Very thorough and engaging. Flexibility and self-organization of the course was great.
Brendan SPrivate Client
The course was informative and engaging. It was delivered in a way that help me achieve better understanding of the material, Mark rocks!!
Akhmad SPrivate Client
Mark's knowledge and real world examples have cleared up my knowledge of scrum, the roles and responsibilities of the scrum team, and what I need to implement in my organization.
Greg MEdmonton
Very interactive and entertaining. I wasn't bored for a second!
Anahita SToronto
Good course. Good instructor. No boring moments.
Ashishkumar PMontreal
Mark was a very knowledgeable instructor and very passionate about the material. For a brand new subject area, I was very content and feeling comfortable in training (which usually is not the normal case). Whatever little pre-knowledge I had, this was a very great course. I took my own notes by hand and will strive the use the material as much as possible where I can. I did all of the pre-work and it definitely helped. Thank you for the training !
Brian BVirtual
A +
Derek SOttawa
Great course! I will recommend this to others.
Darryl EVancouver
Love the course and the personality and knowledge you bring!
Steve POttawa
Course was fantastic and informative. The instructor did his best to include as much of the expensive material as he could. It was engaging and fun to listen to. I would highly recomment this training to anyone interested in the Scrum methology.
Derrick BOttawa
Very knowledgeable and examples that are applicable to our reality.
Allen SOttawa
The teach went further to clarify question and add valuable information from other Agile methodology.
Marco SMontreal
Mark is an awesome instructor and has great patience dealing with attendees virtually. His knowledge is spot on and he tries to answer all the questions given the time constraint.
Harjot DVirtual
Mark is great and explained dry terms with examples.
Xueyan BPrivate Client
Mark was able to translate his obvious expertise and experience in lay terms, putting the team at ease through humour, anecdotes and a good level of engagement.
Brendan GVirtual
Great seminar, very helpful and Mark showed us in real time examples the application of Scrum.
Pierre EMontreal
Mark was great. Excellent sense of humor, great ability to adapt, wealth of business and sugject matter knowledge.
Jesse BPrivate Client
Mark presented very well. Class well organized. Liked the zoo activity and actually applying the scrum guidleines to a sprint.
Laurel PEdmonton
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
Very nice, friendly and knowledgable. Encouraging of questions and participation. Approachable and making you feel comfortable to get something wrong but grow from it.
Dan SVirtual
Great energy and pace, never felt disengaged. Klaus was a great add. "Scrum doesn't put out fires but is a great smoke detector."
Norman VEdmonton
Mark Levison was very effective in delivering the material for the class. He kept it interesting and interactive even though this was an online course.
Marie LVirtual
Rocks! I would really recomment this instructor to others.
Raghda FToronto
Greatly impressed by the teaching style and format of the course. Much appreciate the sprint style format and the engagment level of the instructor.
Hatem NOttawa
Created an atomosphere that encouraged participation and active learning in a variety of ways that were effective, comfortable, and fun.
Stuart SOttawa
The instructor Mark was very knowledgeable and provided lots of knowledge and examples. I learned a lot but did not realize what a huge topic this is.
Andrei DToronto
Mark Levison was a great and engaging instructor! His interactive style of presenting helped me stay engaged during the 2 days of the training.
Olivier TVirtual
Very helpful for our specific problems. Excellent responding to questions with good examples. Sense of humour. Fun but thorough course.
Tina SPrivate Client
Amazing! Given the time a lot was covered about Scrum.
Hanumanth Reddy POttawa
Mark is quite knowledgable about the subject. A good collaborative style was used so I can learn everyone's views and share what I could gather.
Sriprasadh ROttawa
Mark was a pleasure to learn from. His knowledge and enthusiasm were refreshing.
Harold MKitchener-Waterloo
Mark harnessed the power of our diverse perspectives/skills/experience to create agile team enacting scrum as we applied our learning. This applied learning led us to knowledge sharing, trust, and mastery.
Danica MOttawa
Good instructor. On point. Assertive and describes the problems and approaches well.
Andrei POttawa
Anyone looking to do this course...do it with Mark! His passion for all things “Scrum and Agile” shines through and excites his students. He’s a “scrum” realist with a fantastic sense of humour! The material is relevant today and Mark gives us a glimpse of what we can expect 5 years from now. The post class support is fantastic and shows how passionate and knowledgeable Mark is about “learning!” A true educator!
Roberta PVirtual
Very interesting course, useful information, good class structure and handouts.
Jialin MPrivate Client
Very well organized; clear instructions; experienced instructor; useful prep work; dynamic and encouraged individuals participation; perfect breaks; excellent material.
Ana PVirtual
Mark is insightful, a pleasure to listen to, and inspires me toward making the changes needed so that I can work out a high-performance team.
Mike SVancouver
Very knowlegable on the topic. Able to communicate message effectively through stories.
Nish SVancouver
Very knowledgeable of the subject matter. Kept the pace of the course quick, which is good.
Tarek ROttawa
I applaud Mark's view on working in agile. I was able to clearly understand the fundamental core and roles of agile.
Adil SOttawa
I've been to a few Scrum courses for the past year and I must say that this was the best course I have attended. Gracefully covered the entire subject with the right depth.
Rafael SToronto
Mark is a very engaging instructor. He combines his scrum master knowledge with humour and demontrates both in real situations. He has inspired me through this course to be a great scrum master!
Lisa MToronto
Excellent instructor. Would highly recommend.
Kyle TToronto
I cannot say anything but good things about the course, and have been telling many people in my org about it.
Hatem NVirtual
Mark is an excellent facilitator and he has amazing expertise.
Rory SToronto
Mark is an ethusiastic engaged instructor. Very knowledgeable on the topic.
Sarah PToronto
Fantastic overview of everything PO, Agile, Scrum. Learning how to manage and maintain a collaborative product backlog will be so valuable.
Elizabeth MPrivate Client
Very thorough and engaging. Flexibility and self-organization of the course was great.
Brendan SPrivate Client
The course was informative and engaging. It was delivered in a way that help me achieve better understanding of the material, Mark rocks!!
Akhmad SPrivate Client
Mark's knowledge and real world examples have cleared up my knowledge of scrum, the roles and responsibilities of the scrum team, and what I need to implement in my organization.
Greg MEdmonton
Very interactive and entertaining. I wasn't bored for a second!
Anahita SToronto
Good course. Good instructor. No boring moments.
Ashishkumar PMontreal
Mark was a very knowledgeable instructor and very passionate about the material. For a brand new subject area, I was very content and feeling comfortable in training (which usually is not the normal case). Whatever little pre-knowledge I had, this was a very great course. I took my own notes by hand and will strive the use the material as much as possible where I can. I did all of the pre-work and it definitely helped. Thank you for the training !
Brian BVirtual
A +
Derek SOttawa
Great course! I will recommend this to others.
Darryl EVancouver
Love the course and the personality and knowledge you bring!
Steve POttawa
Course was fantastic and informative. The instructor did his best to include as much of the expensive material as he could. It was engaging and fun to listen to. I would highly recomment this training to anyone interested in the Scrum methology.
Derrick BOttawa
Very knowledgeable and examples that are applicable to our reality.
Allen SOttawa
The teach went further to clarify question and add valuable information from other Agile methodology.
Marco SMontreal
Mark is an awesome instructor and has great patience dealing with attendees virtually. His knowledge is spot on and he tries to answer all the questions given the time constraint.
Harjot DVirtual
Mark is great and explained dry terms with examples.
Xueyan BPrivate Client
Mark was able to translate his obvious expertise and experience in lay terms, putting the team at ease through humour, anecdotes and a good level of engagement.
Brendan GVirtual
Mark is engaging and energetic. He made what could have been a dry topic quite enjoyable.
Paul BToronto
Great seminar, very helpful and Mark showed us in real time examples the application of Scrum.
Pierre EMontreal
Mark was great. Excellent sense of humor, great ability to adapt, wealth of business and sugject matter knowledge.
Jesse BPrivate Client
Mark presented very well. Class well organized. Liked the zoo activity and actually applying the scrum guidleines to a sprint.
Laurel PEdmonton
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
As a self-employed business owner with a small team, this course was helpful in understanding how to improve my company's value to clients.
Murtada SEdmonton
Mark brings a wealth of knowledge and practical experience and stories. We have applied many of the ideas and totally revitalized the way we run our Agile process.
MacMillan JKitchener-Waterloo
Very nice, friendly and knowledgable. Encouraging of questions and participation. Approachable and making you feel comfortable to get something wrong but grow from it.
Dan SVirtual
Great energy and pace, never felt disengaged. Klaus was a great add. "Scrum doesn't put out fires but is a great smoke detector."
Norman VEdmonton
Mark Levison was very effective in delivering the material for the class. He kept it interesting and interactive even though this was an online course.
Marie LVirtual
Rocks! I would really recomment this instructor to others.
Raghda FToronto
Greatly impressed by the teaching style and format of the course. Much appreciate the sprint style format and the engagment level of the instructor.
Hatem NOttawa
Created an atomosphere that encouraged participation and active learning in a variety of ways that were effective, comfortable, and fun.
Stuart SOttawa
The instructor Mark was very knowledgeable and provided lots of knowledge and examples. I learned a lot but did not realize what a huge topic this is.
Andrei DToronto
Mark Levison was a great and engaging instructor! His interactive style of presenting helped me stay engaged during the 2 days of the training.
Olivier TVirtual
Very helpful for our specific problems. Excellent responding to questions with good examples. Sense of humour. Fun but thorough course.
Tina SPrivate Client
Confused? Burnt Out? Disillusioned?
WE FEEL YOUR PAIN
Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
New to Scrum
Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
Certified Scrum Training
Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application.
Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
Your Trusted Resource Center for Everything Scrum & Agile
Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
Artificial Intelligence7 min read
Canada's AI Strategy Mistakes Adoption for Productivity
There is a massive gap between claiming AI will boost productivity and actually fixing bottlenecks. Lessons from Canada's healthcare system and Humber River Hospital.
Read full article
Scrum Events and Artifacts8 min read
How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
Product Backlog refinement isn't about writing User Stories, it's about having conversations. Learn to fix some of the most common problems with the Refinement process.
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
Money-back guarantee
You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
Registration is now open for workshops:
About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.