GOAT 2.0: Navigating Radical Uncertainty Together
Big picture planning looks like throwing darts right now. Spend a day with people working through Radical Uncertainty together. Ottawa, Nov 26
Read full articlePut an End to Ineffective Scrum
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Second course with Mark went great. I have to figure out how to afford more?
David HMontreal
Going into this training course my expectation was between boring and somewhat engaging as per my previous experience with training. I was pleasantly surprised. I found Mark entertaining and the course material laid out in a way as to keep the class engaged and interactive at all times. Well done. Will not hesitate to recommend your class(es) to anyone.
Jean-Michel HOttawa
Well versed in knowledge and provided great "philosophical" thinking towards solutions to problems at work. Fun and approachable. Encourages solution formulation yourself.
Kang CKitchener-Waterloo
Mark has an effective approach at coaching us through the course in an "agile" way. Would recommend the course to those who are experienced scrum masters and especially to those who are new to the agile world.
Caia RToronto
A great course for those who wish to change their conventional PM perspective to a more open and agile one.
Catherine HMontreal
I had made one course already (Scrum Master) a couple of years back, and again Mark did not disappoint, good empathy, great presence and vibrant (even through virtual activities) always appreciate the good vibes. Content is serious but Mark knows how to go beyond simply handing out his knowledge, he makes it an experience.
Romain HVirtual
I recommend all newbees and Agile to take Mark's class. End of the day, you will walk out with confidence.
Hema PKitchener-Waterloo
He rocks! I like a lot of the tips given by him.
Fagner SMontreal
Excellent instruction with deep knowledge of scrum. All questions or clarfications were answered. Provided information I can take back to my team.
Emilia KOttawa
Awesome material delivery.
Geetha KToronto
Much more than expected. Great experience! I appreciate it very much!
Alfredo FOttawa
Excellent! Engaged all of the time. My head is exploding with new knowledge.
Harlie DMontreal
I like the way the course was taught through examples and games. I found personal anecdotes helpful in understanding concepts.
Randy EOttawa
Mark was a very thoughtful and direct instructor.
Luke GVirtual
Thanks for being so responsive and Agile in your approach to leading the class.
Deb BKitchener-Waterloo
Mark is a lively and engaging instructor. Information was presented effectively and at a reasonable pace.
Joel DOttawa
Very good introduction to my new role. Mark leads lively and thought-provoking discussions.
Bob COttawa
It was great! Very well explained and engaging.
Donald HToronto
Mark is very easy to listen to. He is knowledgeable and keeps the class engaged. He has a lot of experience.
Lori CToronto
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
Mark is a very knowledgeable and respectful instructor. He kept the information interesting and engaging, and was great at adapting the focus of the content to align with the needs of the participants. The course overall accomplished its goal of providing me with a good feel for the role of a Scrum Master.
Lisa CVirtual
Excellent. Learn a lot about Scrum. Very knowledgeable and experienced in the area. Able to relate different examples on questions asked during class.
Robert CToronto
Fun and focused. Mark knows Scrum inside and out.
Ryan JEdmonton
Solid grounding in Scrum and examples to apply it at work.
John CVancouver
Truly an expert. Knows his stuff.
Denise AOttawa
Great workshop by Mark. Level of engagement to collaboration were awesome!
Jason QEdmonton
The instructor and course were generally excellent – the curriculum was thorough, and the instructor was engaging. I definitely feel like I came out a lot more knowledgeable
about Scrum and both the PO and Scrum Master roles (despite the fact that this was not Scrum Master training), and I have lots of ideas percolating on how to implement Agile strategies in my work and with my team.
Natasha HVirtual
Mark was engaging, knowledgeable, well-read and provided great examples.
Warren CVancouver
Good instruction. Kept it interesting.
Mark OToronto
I enjoyed this interactive class with Mark. So much more entertaining then watching slide after slide of a Powerpoint.
Shelley COttawa
Mark knows his stuff and delivers a highly interactive and animated training.
Ted MPrivate Client
He knows his stuff!
Stephen DVancouver
Very knowledgeable, enjoy the practical examples that were shared.
Tina MEdmonton
Great instructor. Lots of good feedack throughout the session that was meaningful.
Petula NToronto
Good. Has lots of experience.
Jimmy AEdmonton
Greatly impressed by the teaching style and format of the course. Much appreciate the sprint style format and the engagment level of the instructor.
Hatem NOttawa
Interesting personality and presentation style. Instructor's views align well with my own -> don't continue doing 'insane' things
Brad LEdmonton
The course material is great and the way Mark presents it is very clear. Mark augments the material with real-world scrum experience across many components/orgs.
Scott NOttawa
Great session overall. Appreciate your openness and honesty.
Lisa FToronto
Mark is a very engaging instructor.
Chris PEdmonton
Mark was really personable, engaging and put a lot of emphasis on our teams and their dynamic., I would recommend him again.
Riyad IPrivate Client
Passionate, Articulate, Well organized, and knowledgeable. Highly recommended
Nick KVancouver
This course was one of the best I have experienced, because we did everything instead of listening to someone talk.
Doris PPrivate Client
Lots of information and data for a great walk through about the agile methodology.
Pierre-Michel AMontreal
Excellent, very knowledgeable, good real world examples.
Steve OMontreal
Passionate and knowledgeable!
Derek LVancouver
Great course! I will recommend this to others.
Darryl EVancouver
This course was a rapid-fire immersion into the world of scrum. As such, it provides a grounding for us to start on the journey to becoming a good scrummaster.
Steve HToronto
Mark did a great job sparking conversation, without reading slide after slide. Very happy with this course.
Lee GPrivate Client
He rocks! I like a lot of the tips given by him.
Fagner SMontreal
Excellent instruction with deep knowledge of scrum. All questions or clarfications were answered. Provided information I can take back to my team.
Emilia KOttawa
Awesome material delivery.
Geetha KToronto
Much more than expected. Great experience! I appreciate it very much!
Alfredo FOttawa
Second course with Mark went great. I have to figure out how to afford more?
David HMontreal
Excellent! Engaged all of the time. My head is exploding with new knowledge.
Harlie DMontreal
I like the way the course was taught through examples and games. I found personal anecdotes helpful in understanding concepts.
Randy EOttawa
Mark was a very thoughtful and direct instructor.
Luke GVirtual
Thanks for being so responsive and Agile in your approach to leading the class.
Deb BKitchener-Waterloo
Mark is a lively and engaging instructor. Information was presented effectively and at a reasonable pace.
Joel DOttawa
Very good introduction to my new role. Mark leads lively and thought-provoking discussions.
Bob COttawa
It was great! Very well explained and engaging.
Donald HToronto
Mark is very easy to listen to. He is knowledgeable and keeps the class engaged. He has a lot of experience.
Lori CToronto
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
Mark is a very knowledgeable and respectful instructor. He kept the information interesting and engaging, and was great at adapting the focus of the content to align with the needs of the participants. The course overall accomplished its goal of providing me with a good feel for the role of a Scrum Master.
Lisa CVirtual
Excellent. Learn a lot about Scrum. Very knowledgeable and experienced in the area. Able to relate different examples on questions asked during class.
Robert CToronto
Fun and focused. Mark knows Scrum inside and out.
Ryan JEdmonton
Solid grounding in Scrum and examples to apply it at work.
John CVancouver
Truly an expert. Knows his stuff.
Denise AOttawa
Great workshop by Mark. Level of engagement to collaboration were awesome!
Jason QEdmonton
The instructor and course were generally excellent – the curriculum was thorough, and the instructor was engaging. I definitely feel like I came out a lot more knowledgeable
about Scrum and both the PO and Scrum Master roles (despite the fact that this was not Scrum Master training), and I have lots of ideas percolating on how to implement Agile strategies in my work and with my team.
Natasha HVirtual
Mark was engaging, knowledgeable, well-read and provided great examples.
Warren CVancouver
Good instruction. Kept it interesting.
Mark OToronto
I enjoyed this interactive class with Mark. So much more entertaining then watching slide after slide of a Powerpoint.
Shelley COttawa
Mark knows his stuff and delivers a highly interactive and animated training.
Ted MPrivate Client
Going into this training course my expectation was between boring and somewhat engaging as per my previous experience with training. I was pleasantly surprised. I found Mark entertaining and the course material laid out in a way as to keep the class engaged and interactive at all times. Well done. Will not hesitate to recommend your class(es) to anyone.
Jean-Michel HOttawa
He knows his stuff!
Stephen DVancouver
Well versed in knowledge and provided great "philosophical" thinking towards solutions to problems at work. Fun and approachable. Encourages solution formulation yourself.
Kang CKitchener-Waterloo
Mark has an effective approach at coaching us through the course in an "agile" way. Would recommend the course to those who are experienced scrum masters and especially to those who are new to the agile world.
Caia RToronto
Very knowledgeable, enjoy the practical examples that were shared.
Tina MEdmonton
Great instructor. Lots of good feedack throughout the session that was meaningful.
Petula NToronto
Good. Has lots of experience.
Jimmy AEdmonton
Greatly impressed by the teaching style and format of the course. Much appreciate the sprint style format and the engagment level of the instructor.
Hatem NOttawa
Interesting personality and presentation style. Instructor's views align well with my own -> don't continue doing 'insane' things
Brad LEdmonton
The course material is great and the way Mark presents it is very clear. Mark augments the material with real-world scrum experience across many components/orgs.
Scott NOttawa
Great session overall. Appreciate your openness and honesty.
Lisa FToronto
A great course for those who wish to change their conventional PM perspective to a more open and agile one.
Catherine HMontreal
I had made one course already (Scrum Master) a couple of years back, and again Mark did not disappoint, good empathy, great presence and vibrant (even through virtual activities) always appreciate the good vibes. Content is serious but Mark knows how to go beyond simply handing out his knowledge, he makes it an experience.
Romain HVirtual
Mark is a very engaging instructor.
Chris PEdmonton
Mark was really personable, engaging and put a lot of emphasis on our teams and their dynamic., I would recommend him again.
Riyad IPrivate Client
Passionate, Articulate, Well organized, and knowledgeable. Highly recommended
Nick KVancouver
This course was one of the best I have experienced, because we did everything instead of listening to someone talk.
Doris PPrivate Client
Lots of information and data for a great walk through about the agile methodology.
Pierre-Michel AMontreal
I recommend all newbees and Agile to take Mark's class. End of the day, you will walk out with confidence.
Hema PKitchener-Waterloo
Excellent, very knowledgeable, good real world examples.
Steve OMontreal
Passionate and knowledgeable!
Derek LVancouver
Great course! I will recommend this to others.
Darryl EVancouver
This course was a rapid-fire immersion into the world of scrum. As such, it provides a grounding for us to start on the journey to becoming a good scrummaster.
Steve HToronto
Mark did a great job sparking conversation, without reading slide after slide. Very happy with this course.
Lee GPrivate Client
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Teams9 min read
Difficult Team Member? Change the Situation, Not the Person
A good person stuck in a difficult situation looks like a difficult person. Start from a place of empathy, then look for the real cause.
Read full article
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Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.