Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark inspires you to make yourself better in the roles which makes your workplace better. I wish he could come to my place of employ to get us setup to succeed. Might have to look into that.
Jackie MEdmonton
I truly enjoyed every minute spent in this classroom! This course has inspired me to follow my path so that my dreams come true!
Stela LVancouver
Mark's session was a great combination of theory, practical exercises and real life stories that kept this learner engaged and involved. Time spent was definitely worthwhile. Thanks!
Justin LVirtual
Very smart and knowledgeable about not only Scrum but also Agile practices. Didn't mince words and instilled confidence in us that we could make his advice work for us.
Simon LOttawa
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
Having been a scrummaster for a while, I was looking to get a refresher - but I got a whole discovery out of it.
Philippe LMontreal
The CSM course rocks! If you want to immediately jump into the action and improve as you go, this is it. You'll start off as a group of strangers, and find out how quickly you can build a high-performance team. And, if you separately want to read every comprehensive detail there is to know about scrum, Mark will share that with you too.
Nicole BVirtual
Excellent instructor and very knowledgeable. I feel much more prepared for a process that I am already a part of.
Shamir REdmonton
Excellent course! Not a wasted minute!
John MOttawa
Very knowledgeable in the topic, and always open for healthy discussion and willing to clarify our questions.
Higo MVancouver
The course is great and Mark is amazing. I really impressed with his high level of knoweledge, his personal skills. I enjoyed the level how he conducted the training. The level structured and time-planned sessions. I enjoyed the way how and what Mark answered unpredictable questions. He is great facilitator.
Thanks a lot for opportunity to expand my knoweledge.
Anna MVirtual
Very knowledgeable instructor. His experience is obvious.
Mark LMontreal
As always, Mark is both extremely knowledgable and wildy entertaining for all things scrum.
Jennifer MOttawa
Mark's knowledge and real world examples have cleared up my knowledge of scrum, the roles and responsibilities of the scrum team, and what I need to implement in my organization.
Greg MEdmonton
Mark was fantastic and the course was a great!
Henry MVirtual
Mark is a great teacher and is very good at engaging people. Really gets the spark going!
Julien LMontreal
Pragmatic, no nonsense & applied = very good!
Francois-Pierre MMontreal
I enjoyed taking this course with Mark. Examples given in class were relatable to the majority of the group. He was engaging, leaving nobody left out (ensuring everybody participated).
Jennifer MPrivate Client
Mark is very knowledgable and an excellent communicator. So far my favourite Agile coach.
Fabricio MOttawa
Very concise, clear material. Lots of experience went into the material and live explanation.
Justin LKitchener-Waterloo
The instructor was very knowledgeable and kept me interested in the content by applying real life scenarios.
Jennifer MPrivate Client
Course material provided was excellent for references and follow up. Instructor was energetic, dynamic, and full engaging.
Dinah MPrivate Client
I found Mark to be engaged, upbeat, and very knowledgeable.
Peter LPrivate Client
Mark is fantastic at keeping the material interested. You can tell he is passionate on the topic and knows his stuff.
Jackie MEdmonton
Fantastic overview of everything PO, Agile, Scrum. Learning how to manage and maintain a collaborative product backlog will be so valuable.
Elizabeth MPrivate Client
Excellent communicator and educator who encourages students to think through questions. Thorough course material to get student "Ready to Rock"
Sue LToronto
Interesting facilitation of a topic that could have been not so interesting.
Jeff MEdmonton
Excellent, great management of large group, Excellent information
Susan LPrivate Client
Instructor was excellent. Provided an environment of communication.
Nathalile LOttawa
Very interesting course, useful information, good class structure and handouts.
Jialin MPrivate Client
Instructor was very well connected with the teams. Immense knowledge on Agile and Scrum.
Deepa MOttawa
Very enthusiastic and diplomatic. Very knowledgeable. Course was enjoyable.
Chris MKitchener-Waterloo
Mark was a pleasure to learn from. His knowledge and enthusiasm were refreshing.
Harold MKitchener-Waterloo
Enjoyed the course. (Mark) made it interesting/fun. Content presented in digestible format.
Brett MPrivate Client
Very informed, prepared, punctual, and entertaining instructor. Took time to answer all questions, fully and with examples. Took lunch time to discuss specific questons. Course was structured well, with plenty of exercises and additional reading.
Hary MToronto
Mark was great! He kept the room energized and very engaged. His passion and pexereince were very evident. Class materials were very helpful! Great focus on how to drive results.
Aaron MPrivate Client
Honestly, the course was way better than expected and worked virtually. I was really nervous about how this would work. Enjoyed the course. It could almost be another 1/2 day in length. The instructor is very knowledgeable. I was a bit worried about the 'virtual' format, but it was so well designed that it worked so well. Kudos! The prep work is important to do - glad it's a requirement.
Dwight MVirtual
Great instructor - very clear and easy to follow. Makes you think.
Linda LOttawa
Mark and the course were able to give me a lot of different perspectives on how scrum can be applied. Mark is very knowledgable and has tech background [which] helped myself as we knew the sector better.
Nicholas LOttawa
Mark is simply a very knowledgeable and engaging instructor. Great experience.
Emad MPrivate Client
To the point and with passion!
Colin MToronto
Mark is terrific at carrying a dialog on agile and his humor and humility make the class fun.
David MVirtual
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
Mark is very patient and gives very good explanations. Setup the environment to be very friendly.
Zac LVirtual
Covered a little of everything. Was always interesting.
Regis LMontreal
I feel like the structure of the course is good in how it is treated as a backlog with all the participants prioritizing topics.
Aaron GOttawa
Mark was fantastic. Enjoyed his coaching very well. Course was very interesting.
Robert AOttawa
Mark was very engaging and provides an excellent overview of the Scrum methodology.
Stephane LEdmonton
Lots of information and data for a great walk through about the agile methodology.
Pierre-Michel AMontreal
Instructor was great, would continue the engaging exercises and involving people in the room.
Hussein RToronto
Excellent instructor and very knowledgeable. I feel much more prepared for a process that I am already a part of.
Shamir REdmonton
Excellent course! Not a wasted minute!
John MOttawa
Very knowledgeable in the topic, and always open for healthy discussion and willing to clarify our questions.
Higo MVancouver
The course is great and Mark is amazing. I really impressed with his high level of knoweledge, his personal skills. I enjoyed the level how he conducted the training. The level structured and time-planned sessions. I enjoyed the way how and what Mark answered unpredictable questions. He is great facilitator.
Thanks a lot for opportunity to expand my knoweledge.
Anna MVirtual
Very knowledgeable instructor. His experience is obvious.
Mark LMontreal
As always, Mark is both extremely knowledgable and wildy entertaining for all things scrum.
Jennifer MOttawa
Mark inspires you to make yourself better in the roles which makes your workplace better. I wish he could come to my place of employ to get us setup to succeed. Might have to look into that.
Jackie MEdmonton
I truly enjoyed every minute spent in this classroom! This course has inspired me to follow my path so that my dreams come true!
Stela LVancouver
Mark's knowledge and real world examples have cleared up my knowledge of scrum, the roles and responsibilities of the scrum team, and what I need to implement in my organization.
Greg MEdmonton
Mark was fantastic and the course was a great!
Henry MVirtual
Mark is a great teacher and is very good at engaging people. Really gets the spark going!
Julien LMontreal
Pragmatic, no nonsense & applied = very good!
Francois-Pierre MMontreal
I enjoyed taking this course with Mark. Examples given in class were relatable to the majority of the group. He was engaging, leaving nobody left out (ensuring everybody participated).
Jennifer MPrivate Client
Mark's session was a great combination of theory, practical exercises and real life stories that kept this learner engaged and involved. Time spent was definitely worthwhile. Thanks!
Justin LVirtual
Mark is very knowledgable and an excellent communicator. So far my favourite Agile coach.
Fabricio MOttawa
Very concise, clear material. Lots of experience went into the material and live explanation.
Justin LKitchener-Waterloo
Very smart and knowledgeable about not only Scrum but also Agile practices. Didn't mince words and instilled confidence in us that we could make his advice work for us.
Simon LOttawa
The instructor was very knowledgeable and kept me interested in the content by applying real life scenarios.
Jennifer MPrivate Client
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
Course material provided was excellent for references and follow up. Instructor was energetic, dynamic, and full engaging.
Dinah MPrivate Client
I found Mark to be engaged, upbeat, and very knowledgeable.
Peter LPrivate Client
Mark is fantastic at keeping the material interested. You can tell he is passionate on the topic and knows his stuff.
Jackie MEdmonton
Fantastic overview of everything PO, Agile, Scrum. Learning how to manage and maintain a collaborative product backlog will be so valuable.
Elizabeth MPrivate Client
Excellent communicator and educator who encourages students to think through questions. Thorough course material to get student "Ready to Rock"
Sue LToronto
Interesting facilitation of a topic that could have been not so interesting.
Jeff MEdmonton
Excellent, great management of large group, Excellent information
Susan LPrivate Client
Instructor was excellent. Provided an environment of communication.
Nathalile LOttawa
Very interesting course, useful information, good class structure and handouts.
Jialin MPrivate Client
Instructor was very well connected with the teams. Immense knowledge on Agile and Scrum.
Deepa MOttawa
Having been a scrummaster for a while, I was looking to get a refresher - but I got a whole discovery out of it.
Philippe LMontreal
Very enthusiastic and diplomatic. Very knowledgeable. Course was enjoyable.
Chris MKitchener-Waterloo
Mark was a pleasure to learn from. His knowledge and enthusiasm were refreshing.
Harold MKitchener-Waterloo
Enjoyed the course. (Mark) made it interesting/fun. Content presented in digestible format.
Brett MPrivate Client
Very informed, prepared, punctual, and entertaining instructor. Took time to answer all questions, fully and with examples. Took lunch time to discuss specific questons. Course was structured well, with plenty of exercises and additional reading.
Hary MToronto
Mark was great! He kept the room energized and very engaged. His passion and pexereince were very evident. Class materials were very helpful! Great focus on how to drive results.
Aaron MPrivate Client
Honestly, the course was way better than expected and worked virtually. I was really nervous about how this would work. Enjoyed the course. It could almost be another 1/2 day in length. The instructor is very knowledgeable. I was a bit worried about the 'virtual' format, but it was so well designed that it worked so well. Kudos! The prep work is important to do - glad it's a requirement.
Dwight MVirtual
Great instructor - very clear and easy to follow. Makes you think.
Linda LOttawa
Mark and the course were able to give me a lot of different perspectives on how scrum can be applied. Mark is very knowledgable and has tech background [which] helped myself as we knew the sector better.
Nicholas LOttawa
Mark is simply a very knowledgeable and engaging instructor. Great experience.
Emad MPrivate Client
To the point and with passion!
Colin MToronto
Mark is terrific at carrying a dialog on agile and his humor and humility make the class fun.
David MVirtual
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
Mark is very patient and gives very good explanations. Setup the environment to be very friendly.
Zac LVirtual
Covered a little of everything. Was always interesting.
Regis LMontreal
I feel like the structure of the course is good in how it is treated as a backlog with all the participants prioritizing topics.
Aaron GOttawa
Mark was fantastic. Enjoyed his coaching very well. Course was very interesting.
Robert AOttawa
Mark was very engaging and provides an excellent overview of the Scrum methodology.
Stephane LEdmonton
Lots of information and data for a great walk through about the agile methodology.
Pierre-Michel AMontreal
The CSM course rocks! If you want to immediately jump into the action and improve as you go, this is it. You'll start off as a group of strangers, and find out how quickly you can build a high-performance team. And, if you separately want to read every comprehensive detail there is to know about scrum, Mark will share that with you too.
Nicole BVirtual
Instructor was great, would continue the engaging exercises and involving people in the room.
Hussein RToronto
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.