Making Organizations Work6 min read
Where Does Your Work Sit and Wait?
Agile isn't about software, it's about understanding an organization works. Here a court, however we can use this anywhere with a process and a queue of work.
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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You can’t predict the next year. Yet you still have to work.
When plans keep changing, it is hard to know why. Sometimes the world moved. Sometimes the original plan didn’t do its job. The newsletter helps you see which, and decide what to do next. It arrives when there is something worth saying, not on a calendar.
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This course has challenged me to take little steps within my tasks to be an effective team player. I also feel that the little tips and techniques will help me produce better quality in my projects. Enjoyed the use of SCRUM to conduct the training seminar and the group exercises or techniques presented because I felt engaged and they foster group participation.
Sally CVancouver
Very pleased to have taken this course. Learned lots of valuable information about Scrum and I want to start using in a short term. Mark is a great instructor. He was making us think so we really understand the Agile principles. Would recommend.
Line CVirtual
It has been a long time where 5 days of work didn't feel like 5 days. The course was so fun, I really enjoyed coming into work.
Cong LVancouver
This course is valuable to anyone who would like to be introduced to Scrum. It was a well spended 2 day course and was very helpful. Mark is very knowledgeable and a very good coach.
Ronald HOttawa
I participated in the Certified Scrum Master course instructed by Mark Levison. Mark is a very well educated in the Agile Scrum methodology and presented the course material in a very entertaining way during the 2-day course. I learned a lot of things I had not previously known even though I had been practicing scrum for the past 5 years. I would highly recommend that every organization send their scrum focal’s to this training – it will help them advance their organization in implementing, and delivering scrum based projects, thus help their business be more successful.
Graham FVirtual
Came in with a cynical view and attitude and left with nuggets of insight. That is quite an accomplishment for any instructor!
Mojtaba HOttawa
Really enjoyed the course. Mark has a unique way of explaining concepts that have a very positive effect on the learning process.
Daniel LMontreal
Great job Mark! Training was excellent. I now know what REAL scrum is and feel equipped to continue learning and practicing true scrum principles.
Cornelus MVirtual
Great energy. Interesting course material.
Julie CToronto
Very helpful for our specific problems. Excellent responding to questions with good examples. Sense of humour. Fun but thorough course.
Tina SPrivate Client
No nonsense, practical approach, dynamic, very instructive.
Yanick BMontreal
Mark has good mastering on the topic, keeps the audience engaged, and effectively delivers the material to get the job done.
David KEdmonton
Mark is very knowledgeable and open/fair when answering questions or comments from the class. The course did a great job of covering scrum.
Darryl COttawa
Mark was exceptional and very fun, engaging, and informative training session
Kris KKitchener-Waterloo
Very much appreciated the training material as it has direct implication in our project methodologies.
Mizan CMontreal
Awesome instructor.
Faik FKitchener-Waterloo
Mark was really personable, engaging and put a lot of emphasis on our teams and their dynamic., I would recommend him again.
Riyad IPrivate Client
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Great Class! Learning in a dynamic and fun way with interesting and useful context and examples.
Suzelle FMontreal
Great course! I will recommend this to others.
Darryl EVancouver
Overall very well structured course. It helped me see the benefits of Scrum and learned how to apply it.
Nazir EOttawa
Mark's enthusiam was contagious. His energy and humor brought Scrum alive! I enjoyed the examples and many aspects we covered.
Michelle HKitchener-Waterloo
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
Fantastic course. I am excited about implementing more of what I learned.
Andrew BToronto
Great instructor with clever communication techniques to help the attendees grasp ideas.
Asad BKitchener-Waterloo
Very well structured course with a good variety of topics for further research. Great interaction with class.
Yuri AVirtual
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
Mark did a great job teaching, providing examples, and exersises. This is my third session and I would recommend him.
Cheryl ROttawa
The course material is great and the way Mark presents it is very clear. Mark augments the material with real-world scrum experience across many components/orgs.
Scott NOttawa
Mark is an amazing instructor who really knows how to make his audience listen and follow his instructions. He takes time to
understand the audience's question and makes sure that the answer is fully satisfactory . The three days course was very well designed and almost all major aspects were covered. The scheduled breaks also gave the opportunities to get some fresh air and come back with a focused mind. I look forward to joining some more workshops with Mark in future.
Sanjida HVirtual
Mark, you master it! Many thanks for making this content easy to understand.
Bertrand LVirtual
Mark was an engaging and passionate instructor. I appreciated his concise explanations, and the time he took after his first day to discuss specifics about my organization with me.
Adam FOttawa
This instructor was absolutely brilliant. He was very clear and knowlegable in all the areas. He was also very honest in his opinions.
Jonathan EOttawa
Very knowledgeable and experienced, thanks!
Kendall OVancouver
Very good introduction to my new role. Mark leads lively and thought-provoking discussions.
Bob COttawa
Mark is extremely knowledgeable and passionate about the subject matter and topics adjacent to it. His attitude encourages engagement in the material.
Jamie CVirtual
Very knowledgeable teacher with tons of examples and real life stories.
Alex BMontreal
After 24+ years of traditional thinking, this was refreshing and new. Can't wait to begin implementing at work. Thanks, Mark!
Kristine NEdmonton
Greatly impressed by the teaching style and format of the course. Much appreciate the sprint style format and the engagment level of the instructor.
Hatem NOttawa
Instructor was amazing, easy to listen to and follow. Did not read from book and provided concrete examples.
Tricia AOttawa
Mark's facilitation style was extremly engaging and his knowledge deep. I like the way he builds the scrum framework into the training workshop agenda. No power point, lots of discussion and releveant examples. I appreciate very much the time Mark took to address my question for which he had no existing reference.
Renee OKitchener-Waterloo
The combination of hands-on practice and excellent facilitation style made this course enjoyable, useful and very applicable to my day to day life as a Project Manager. The content was carefully curated and meaningful discussions were had
during the session. It was engaging, interactive and insightful! I would highly recommend Mark and the Agile Pain Relief company for anyone looking to do their CSM training and pass the exam!
Valerie GVirtual
Mark was very enthusiastic and encouraging to learn from. He was very open to all ideas, and did not hesitate to tell us how we can better our companies.
Kelvin HVirtual
Made me THINK!!! Provided Framework
Mike CPrivate Client
Excellent instructor providing clear explanations. The course structure is flawless.
Benoit NMontreal
The content of the course covered most of things I was looking for. Mark is a knowledgeable instructor and was able to answer all of the queries the class had.
Ramandeep MEdmonton
Mark has been a great facilitator, instructor, and extremely knowledgeable on teaching Scrum. Great analogies and references cited.
Wilfred MPrivate Client
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
It's a pleasure knowing my instructor and I'm motivated to learn and read more.
Difei DToronto
Mark did a great job sparking conversation, without reading slide after slide. Very happy with this course.
Lee GPrivate Client
Great energy. Interesting course material.
Julie CToronto
Very helpful for our specific problems. Excellent responding to questions with good examples. Sense of humour. Fun but thorough course.
Tina SPrivate Client
No nonsense, practical approach, dynamic, very instructive.
Yanick BMontreal
Mark has good mastering on the topic, keeps the audience engaged, and effectively delivers the material to get the job done.
David KEdmonton
This course has challenged me to take little steps within my tasks to be an effective team player. I also feel that the little tips and techniques will help me produce better quality in my projects. Enjoyed the use of SCRUM to conduct the training seminar and the group exercises or techniques presented because I felt engaged and they foster group participation.
Sally CVancouver
Mark is very knowledgeable and open/fair when answering questions or comments from the class. The course did a great job of covering scrum.
Darryl COttawa
Mark was exceptional and very fun, engaging, and informative training session
Kris KKitchener-Waterloo
Very much appreciated the training material as it has direct implication in our project methodologies.
Mizan CMontreal
Awesome instructor.
Faik FKitchener-Waterloo
Mark was really personable, engaging and put a lot of emphasis on our teams and their dynamic., I would recommend him again.
Riyad IPrivate Client
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Great Class! Learning in a dynamic and fun way with interesting and useful context and examples.
Suzelle FMontreal
Great course! I will recommend this to others.
Darryl EVancouver
Very pleased to have taken this course. Learned lots of valuable information about Scrum and I want to start using in a short term. Mark is a great instructor. He was making us think so we really understand the Agile principles. Would recommend.
Line CVirtual
Overall very well structured course. It helped me see the benefits of Scrum and learned how to apply it.
Nazir EOttawa
Mark's enthusiam was contagious. His energy and humor brought Scrum alive! I enjoyed the examples and many aspects we covered.
Michelle HKitchener-Waterloo
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
Fantastic course. I am excited about implementing more of what I learned.
Andrew BToronto
Great instructor with clever communication techniques to help the attendees grasp ideas.
Asad BKitchener-Waterloo
It has been a long time where 5 days of work didn't feel like 5 days. The course was so fun, I really enjoyed coming into work.
Cong LVancouver
Very well structured course with a good variety of topics for further research. Great interaction with class.
Yuri AVirtual
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
Mark did a great job teaching, providing examples, and exersises. This is my third session and I would recommend him.
Cheryl ROttawa
The course material is great and the way Mark presents it is very clear. Mark augments the material with real-world scrum experience across many components/orgs.
Scott NOttawa
Mark is an amazing instructor who really knows how to make his audience listen and follow his instructions. He takes time to
understand the audience's question and makes sure that the answer is fully satisfactory . The three days course was very well designed and almost all major aspects were covered. The scheduled breaks also gave the opportunities to get some fresh air and come back with a focused mind. I look forward to joining some more workshops with Mark in future.
Sanjida HVirtual
This course is valuable to anyone who would like to be introduced to Scrum. It was a well spended 2 day course and was very helpful. Mark is very knowledgeable and a very good coach.
Ronald HOttawa
Mark, you master it! Many thanks for making this content easy to understand.
Bertrand LVirtual
Mark was an engaging and passionate instructor. I appreciated his concise explanations, and the time he took after his first day to discuss specifics about my organization with me.
Adam FOttawa
This instructor was absolutely brilliant. He was very clear and knowlegable in all the areas. He was also very honest in his opinions.
Jonathan EOttawa
Very knowledgeable and experienced, thanks!
Kendall OVancouver
Very good introduction to my new role. Mark leads lively and thought-provoking discussions.
Bob COttawa
Mark is extremely knowledgeable and passionate about the subject matter and topics adjacent to it. His attitude encourages engagement in the material.
Jamie CVirtual
Very knowledgeable teacher with tons of examples and real life stories.
Alex BMontreal
After 24+ years of traditional thinking, this was refreshing and new. Can't wait to begin implementing at work. Thanks, Mark!
Kristine NEdmonton
Greatly impressed by the teaching style and format of the course. Much appreciate the sprint style format and the engagment level of the instructor.
Hatem NOttawa
I participated in the Certified Scrum Master course instructed by Mark Levison. Mark is a very well educated in the Agile Scrum methodology and presented the course material in a very entertaining way during the 2-day course. I learned a lot of things I had not previously known even though I had been practicing scrum for the past 5 years. I would highly recommend that every organization send their scrum focal’s to this training – it will help them advance their organization in implementing, and delivering scrum based projects, thus help their business be more successful.
Graham FVirtual
Instructor was amazing, easy to listen to and follow. Did not read from book and provided concrete examples.
Tricia AOttawa
Came in with a cynical view and attitude and left with nuggets of insight. That is quite an accomplishment for any instructor!
Mojtaba HOttawa
Mark's facilitation style was extremly engaging and his knowledge deep. I like the way he builds the scrum framework into the training workshop agenda. No power point, lots of discussion and releveant examples. I appreciate very much the time Mark took to address my question for which he had no existing reference.
Renee OKitchener-Waterloo
The combination of hands-on practice and excellent facilitation style made this course enjoyable, useful and very applicable to my day to day life as a Project Manager. The content was carefully curated and meaningful discussions were had
during the session. It was engaging, interactive and insightful! I would highly recommend Mark and the Agile Pain Relief company for anyone looking to do their CSM training and pass the exam!
Valerie GVirtual
Mark was very enthusiastic and encouraging to learn from. He was very open to all ideas, and did not hesitate to tell us how we can better our companies.
Kelvin HVirtual
Made me THINK!!! Provided Framework
Mike CPrivate Client
Excellent instructor providing clear explanations. The course structure is flawless.
Benoit NMontreal
The content of the course covered most of things I was looking for. Mark is a knowledgeable instructor and was able to answer all of the queries the class had.
Ramandeep MEdmonton
Mark has been a great facilitator, instructor, and extremely knowledgeable on teaching Scrum. Great analogies and references cited.
Wilfred MPrivate Client
Really enjoyed the course. Mark has a unique way of explaining concepts that have a very positive effect on the learning process.
Daniel LMontreal
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
It's a pleasure knowing my instructor and I'm motivated to learn and read more.
Difei DToronto
Mark did a great job sparking conversation, without reading slide after slide. Very happy with this course.
Lee GPrivate Client
Great job Mark! Training was excellent. I now know what REAL scrum is and feel equipped to continue learning and practicing true scrum principles.
Cornelus MVirtual
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
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A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.