Artificial Intelligence - 9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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Students certified
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Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark was an excellent instructor and facilitator for the certified product owner course. The content was engaging, not just a typical PowerPoint presentation. Active learning was encouraged through the use of breakout sessions where the course material was practiced; this allowed for better understanding and encouraged practical questions. I would recommend the course to anybody that wants to improve their product ownership skills and has the means to attend.
Mark FVirtual
Using Scrum to teach Scrum. Perfect.
Andrew COttawa
Mark is an excellent educator and guru of the world of agile and human behaviour. Topics introduced in this course were broken down into easy to understand concepts and how to possibly apply them to the real world. His viewpoints and solutions are educated and more importantly, help to encourage thought and self learning.
Vibol HVirtual
Mark was an extremely engaging and informative instructor. I enjoyed all of the aspects of the course/topics covered. I look forward to continuing my Agile education because of this course.
Cailey RToronto
Insanely terrific. I have been bored silly at some Agile training classes. This was 100% interesting… okay, 98%. Very clear, Exceptional memory! I get it now - the value of a *real* pro scrum master.
Simon CVancouver
This course was exactly what I was looking for! Mark was a very knowledgeable and engaging instructor. I appreciated the hands-on exercises that allowed me to put the methodology into practice with my course mates and learn from the experience. The course material is also top notch. I feel ready to take the exam and put what I've learnt into practice in my workplace.
Anu PVirtual
Second course with Mark went great. I have to figure out how to afford more?
David HMontreal
Mark Levison's teaching style is interactive and informative and really captures the essence off Scrum. I would recommend it to any company who struggles with the same issue we do - chaos!
Philip QVancouver
This was an excellent training. I really valued how engaging Mark was as a facilitator, everyone had the space to contribute and ask questions, and I loved how interactive and applicable it was, especially for myself outside of the software industry. It was incredibly fun and I learned a lot - I feel ready to step into a Scrum Master role and am excited at how it can improve the value we offer to clients at my organization.
Sarah HVirtual
Whether you have 0 days or 10 years of product owner experience you're guaranted to learn a lot from this course.
Luke NOttawa
Came back to take my CSPO specifically with Mark for a reason. Amazing Instructor.
Daniel LMontreal
After 24+ years of traditional thinking, this was refreshing and new. Can't wait to begin implementing at work. Thanks, Mark!
Kristine NEdmonton
Well prepared, knows how to put practice into play and have passion for ideas/critical thinking.
Jamie HOttawa
Great experience and great delivery. Really enjoyable course!
Darren HOttawa
No nonsense, practical approach, dynamic, very instructive.
Yanick BMontreal
Interesting personality and presentation style. Instructor's views align well with my own -> don't continue doing 'insane' things
Brad LEdmonton
Mark is amazing. He is a knowledgeable instructor about scrum and I would like to attend another course with him. He taught me the basic and theories of scrum. Now i will need to integrate it with the work place. I enjoyed this course as it provided me with the concept of scrum to bring forward to my team at work.
Justin CVirtual
The variation of types of exercises kept things interesting, much better than answer questions.
Michael GOttawa
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Mark is an awesome instructor and has great patience dealing with attendees virtually. His knowledge is spot on and he tries to answer all the questions given the time constraint.
Harjot DVirtual
Really appreciated how he addressed our questions and gave feedback. Mark was very knowledgable on the subject matter.
Kyle AOttawa
I liked the Powerpoint-less approach. It kept me more engaged and was less barrier in learning.
Geoff DKitchener-Waterloo
The course was really interactive, Mark did a great job at running the course online during the pandemic. He was always willing to answer questions and provide relevant resources. I like that the focus during class-time was more on effective implementation in the real world rather than learning text-book material.
Agata BVirtual
Mark is very knowledgeable on the subject and always had good arguments to overcome the "we couldn't do this in our organization".
Sebastien DPrivate Client
Mark is a very knowledgeable and respectful instructor. He kept the information interesting and engaging, and was great at adapting the focus of the content to align with the needs of the participants. The course overall accomplished its goal of providing me with a good feel for the role of a Scrum Master.
Lisa CVirtual
Very engaging, interactive and lively CSPO virtual workshop. Mark is an excellent instructor and provided a lot of real world examples to help with understanding. Thank you for coaching. I will definitely recommend this course.
Cindy LVirtual
Very knowledgeable instructor, great info on theory and practice. Lots more info to cover if we had more time.
Jamie GOttawa
Mark was a very thoughtful and direct instructor.
Luke GVirtual
Awesome and objective! Careful not to influence how we work by answering other students.
Shawn MMontreal
Amazing! Friendly, funny, smart, open-minded individual. Great job, Mark!
S M Tadmir CToronto
Mark is excellent. He instructs and communicates in simple and visual ways that are memorable. He is adaptable, and does a great job balancing needs of individuals and the group.
Ryan MToronto
This was a fantastic, informative course! I'm ready to try a few of the retro "games" with the team next week.
Erin GOttawa
Interesting and original and knowledgeable.
Liliana MOttawa
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Good instructor. On point. Assertive and describes the problems and approaches well.
Andrei POttawa
Awesome!! Very captivating, approachable and well spoken. Provoked conversation and posed questions in a manner that made you think
Katherine HKitchener-Waterloo
Mark is obviously very invested in the material. I never doubted that he was an expert with a lot of industry experience.
Devin ROttawa
Mark is extremely academically knowledgeable in this space. This knowledge mixed with his real world experience and ability to engage a group makes his class a delightful experience.
Melissa MPrivate Client
Awesome, good humour and very knowledgeable about side elements and how they come into play.
Daniel LOttawa
Excellent! A refreshing approach! I loved the style of delivering the material and the many discussions and short exercises.
Mark APrivate Client
Very informative, with humour. Easy to understand for non-technical folks.
Tetyana OOttawa
Mark did an excellent job. I appreciated the hands-on nature of the training wherein we actually tried to do Scrum. He was patient handling all our questions and issues, and managed to keep us engaged despite being on Zoom.
Dan MVirtual
Excellent teaching and course delivery. Practical scrum practices was very informational.
Odion OToronto
Very knowledgeable in what he is teaching. Passion for scrum.
Mandi AEdmonton
Course was excellent, wealth of information. Mark is very knowledgable, pace was good, clear and concise, appreciated his sense of humour.
Kevin PEdmonton
Mark's enthusiam was contagious. His energy and humor brought Scrum alive! I enjoyed the examples and many aspects we covered.
Michelle HKitchener-Waterloo
Great facilitator. Kept interest with activities and exercises.
Lynn MOttawa
This course was an essential intro for me, a noob in Scrum. I was guided through material I need to know, while at the same time allowed to explore concepts on my own.
Vanessa MToronto
I thoroughly enjoyed my time with Mark. I learned a lot and appreciate his teaching style.
Kendall APrivate Client
Mark did a great job of bringing the group into the basic tenets of Agile-Scrum whenever someone brought up a challenge/issue in the participant's particular situation.
Eric AMontreal
After 24+ years of traditional thinking, this was refreshing and new. Can't wait to begin implementing at work. Thanks, Mark!
Kristine NEdmonton
Mark was an excellent instructor and facilitator for the certified product owner course. The content was engaging, not just a typical PowerPoint presentation. Active learning was encouraged through the use of breakout sessions where the course material was practiced; this allowed for better understanding and encouraged practical questions. I would recommend the course to anybody that wants to improve their product ownership skills and has the means to attend.
Mark FVirtual
Well prepared, knows how to put practice into play and have passion for ideas/critical thinking.
Jamie HOttawa
Great experience and great delivery. Really enjoyable course!
Darren HOttawa
No nonsense, practical approach, dynamic, very instructive.
Yanick BMontreal
Interesting personality and presentation style. Instructor's views align well with my own -> don't continue doing 'insane' things
Brad LEdmonton
Mark is amazing. He is a knowledgeable instructor about scrum and I would like to attend another course with him. He taught me the basic and theories of scrum. Now i will need to integrate it with the work place. I enjoyed this course as it provided me with the concept of scrum to bring forward to my team at work.
Justin CVirtual
The variation of types of exercises kept things interesting, much better than answer questions.
Michael GOttawa
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Mark is an awesome instructor and has great patience dealing with attendees virtually. His knowledge is spot on and he tries to answer all the questions given the time constraint.
Harjot DVirtual
Really appreciated how he addressed our questions and gave feedback. Mark was very knowledgable on the subject matter.
Kyle AOttawa
Using Scrum to teach Scrum. Perfect.
Andrew COttawa
I liked the Powerpoint-less approach. It kept me more engaged and was less barrier in learning.
Geoff DKitchener-Waterloo
The course was really interactive, Mark did a great job at running the course online during the pandemic. He was always willing to answer questions and provide relevant resources. I like that the focus during class-time was more on effective implementation in the real world rather than learning text-book material.
Agata BVirtual
Mark is very knowledgeable on the subject and always had good arguments to overcome the "we couldn't do this in our organization".
Sebastien DPrivate Client
Mark is a very knowledgeable and respectful instructor. He kept the information interesting and engaging, and was great at adapting the focus of the content to align with the needs of the participants. The course overall accomplished its goal of providing me with a good feel for the role of a Scrum Master.
Lisa CVirtual
Mark is an excellent educator and guru of the world of agile and human behaviour. Topics introduced in this course were broken down into easy to understand concepts and how to possibly apply them to the real world. His viewpoints and solutions are educated and more importantly, help to encourage thought and self learning.
Vibol HVirtual
Very engaging, interactive and lively CSPO virtual workshop. Mark is an excellent instructor and provided a lot of real world examples to help with understanding. Thank you for coaching. I will definitely recommend this course.
Cindy LVirtual
Very knowledgeable instructor, great info on theory and practice. Lots more info to cover if we had more time.
Jamie GOttawa
Mark was a very thoughtful and direct instructor.
Luke GVirtual
Mark was an extremely engaging and informative instructor. I enjoyed all of the aspects of the course/topics covered. I look forward to continuing my Agile education because of this course.
Cailey RToronto
Awesome and objective! Careful not to influence how we work by answering other students.
Shawn MMontreal
Amazing! Friendly, funny, smart, open-minded individual. Great job, Mark!
S M Tadmir CToronto
Mark is excellent. He instructs and communicates in simple and visual ways that are memorable. He is adaptable, and does a great job balancing needs of individuals and the group.
Ryan MToronto
This was a fantastic, informative course! I'm ready to try a few of the retro "games" with the team next week.
Erin GOttawa
Interesting and original and knowledgeable.
Liliana MOttawa
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Good instructor. On point. Assertive and describes the problems and approaches well.
Andrei POttawa
Awesome!! Very captivating, approachable and well spoken. Provoked conversation and posed questions in a manner that made you think
Katherine HKitchener-Waterloo
Mark is obviously very invested in the material. I never doubted that he was an expert with a lot of industry experience.
Devin ROttawa
Mark is extremely academically knowledgeable in this space. This knowledge mixed with his real world experience and ability to engage a group makes his class a delightful experience.
Melissa MPrivate Client
Awesome, good humour and very knowledgeable about side elements and how they come into play.
Daniel LOttawa
Excellent! A refreshing approach! I loved the style of delivering the material and the many discussions and short exercises.
Mark APrivate Client
Very informative, with humour. Easy to understand for non-technical folks.
Tetyana OOttawa
Insanely terrific. I have been bored silly at some Agile training classes. This was 100% interesting… okay, 98%. Very clear, Exceptional memory! I get it now - the value of a *real* pro scrum master.
Simon CVancouver
This course was exactly what I was looking for! Mark was a very knowledgeable and engaging instructor. I appreciated the hands-on exercises that allowed me to put the methodology into practice with my course mates and learn from the experience. The course material is also top notch. I feel ready to take the exam and put what I've learnt into practice in my workplace.
Anu PVirtual
Mark did an excellent job. I appreciated the hands-on nature of the training wherein we actually tried to do Scrum. He was patient handling all our questions and issues, and managed to keep us engaged despite being on Zoom.
Dan MVirtual
Excellent teaching and course delivery. Practical scrum practices was very informational.
Odion OToronto
Second course with Mark went great. I have to figure out how to afford more?
David HMontreal
Mark Levison's teaching style is interactive and informative and really captures the essence off Scrum. I would recommend it to any company who struggles with the same issue we do - chaos!
Philip QVancouver
Very knowledgeable in what he is teaching. Passion for scrum.
Mandi AEdmonton
Course was excellent, wealth of information. Mark is very knowledgable, pace was good, clear and concise, appreciated his sense of humour.
Kevin PEdmonton
This was an excellent training. I really valued how engaging Mark was as a facilitator, everyone had the space to contribute and ask questions, and I loved how interactive and applicable it was, especially for myself outside of the software industry. It was incredibly fun and I learned a lot - I feel ready to step into a Scrum Master role and am excited at how it can improve the value we offer to clients at my organization.
Sarah HVirtual
Mark's enthusiam was contagious. His energy and humor brought Scrum alive! I enjoyed the examples and many aspects we covered.
Michelle HKitchener-Waterloo
Whether you have 0 days or 10 years of product owner experience you're guaranted to learn a lot from this course.
Luke NOttawa
Great facilitator. Kept interest with activities and exercises.
Lynn MOttawa
This course was an essential intro for me, a noob in Scrum. I was guided through material I need to know, while at the same time allowed to explore concepts on my own.
Vanessa MToronto
I thoroughly enjoyed my time with Mark. I learned a lot and appreciate his teaching style.
Kendall APrivate Client
Mark did a great job of bringing the group into the basic tenets of Agile-Scrum whenever someone brought up a challenge/issue in the participant's particular situation.
Eric AMontreal
Came back to take my CSPO specifically with Mark for a reason. Amazing Instructor.
Daniel LMontreal
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.