Artificial Intelligence - 9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Show Me the Map
Eight questions, about three minutes. No score, no archetype.
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Love it. I'm a repeat offender and have recommended you multiple times.
Alex GMontreal
Mark presents an honest, relatable view of Scrum and the role of the ScrumMaster using relevant and practical class exercises. The class materials are thoughtfully designed and well-adapted to a live remote learning environment. Mark answers class questions by drawing on his years of experience practicing Scrum at various organizations and background as both an educator and student of cognitive sciences. AgilePainRelief provides free resources that extend your learning beyond the classroom; look no further!
Stephane GVirtual
Amazing instructor, was able to clearly explain complex concepts, made the course relevant and engaging! This will alow us to build strong agile teams.
Dylan HPrivate Client
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
Amazing course! Love every second of it. Mark kept us all engaged. I knew nothing about agile/scrum and now feel well equipped to make changes at work. I'd love for the rest of my team to attend.
Shravan COttawa
Excellent reinforcements of concepts and techniques on Agile-related challenges. Mark delivered the course at an excellent pace. I thoroughly enjoyed the session as he kept the team engaged wih useful examples and in-depth topic knowledge. Great reinforcement of Agile concepts.
Seeha GPrivate Client
Insanely terrific. I have been bored silly at some Agile training classes. This was 100% interesting… okay, 98%. Very clear, Exceptional memory! I get it now - the value of a *real* pro scrum master.
Simon CVancouver
Mark was a patient and enthusiastic teacher, with knowledge spanning multiple industries. The course itself was a great mix of learning with lots of opportunities to do hands-on activities to really cement understanding. At the end of the course I felt confident in my understanding and my ability to pass the certification test. Thank you, Mark
Carrie BVirtual
This has been the most useful training course I have taken. Even though we have been practicing "Scrum" for years there was no useless content.
Simon HOttawa
Being engaged in activities with a group gave valuable insight into the problems we might face in our organizations. This course was great! I was never bored and enjoyed working with others. The course instructor was approachable, clear, and great at proving points.
David BMontreal
Where to start ........ Mark you have a mind filled with knowledge not sure how you can keep it all straight!!! I took scrum training last year at [Private Client] and I really enjoyed taking it again with you. Scrum is scrum but the flavor you brought to it kept me engaged and it made the workshop fun. I was always looking forward in coming back and hearing more. I enjoyed the experiences and all the references you provided. I have to admit after the first day I went to bed at night and was thinking about Scrum. How am I going to do this at work, what experiments can I run, how can I change up my retro’s so they aren’t boring and everyone wants to join. The course is well structured and the material we covered was just the right amount. We went into enough detail where needed and at a higher level for others. The course allowed us to ask for more content and we always had an opportunity to ask questions before moving on. Thank you for this fantastic workshop.
Josee CVirtual
I really enjoyed the course. Mark really understands the topic and is willing to go into great depth about items the students wished. Very enjoyable.
Mark MKitchener-Waterloo
Mark was very personable and knowledgeable about the subject. Nothing threw him.
Sharon GPrivate Client
Instructor was very knowledgeable and expressed his thoughts honestly and concisely. Course was very informative.
Lorne APrivate Client
This is the first course that I have taken virtually, and I enjoyed it very much. Thanks to Mark!
Jennifer HVirtual
Mark is great and the course is very valuable. I really appricate your time and patience. We covered a lot of mtaterial which is great.
William DOttawa
Mark is an awesome instructor and he is very knowledgeable.
Samina CVirtual
Instructor was clearly knowledgable and many examples were given. I was able to follow with nearly no prior scrum/Agile experience.
Kevin KOttawa
Very knowledgeable teacher with tons of examples and real life stories.
Alex BMontreal
Excellent! Packed in a lot in the limited time without making it overwhelmning.
Ayan KMontreal
Mark was really personable, engaging and put a lot of emphasis on our teams and their dynamic., I would recommend him again.
Riyad IPrivate Client
Class was fun and instructive. Mark was a great help, understanding and pushed our creative thinking and problems solving abilities further. Thank you!
Caroline DMontreal
It was great! Very well explained and engaging.
Donald HToronto
Mark is amazing. He is a knowledgeable instructor about scrum and I would like to attend another course with him. He taught me the basic and theories of scrum. Now i will need to integrate it with the work place. I enjoyed this course as it provided me with the concept of scrum to bring forward to my team at work.
Justin CVirtual
The instructor and course were generally excellent – the curriculum was thorough, and the instructor was engaging. I definitely feel like I came out a lot more knowledgeable
about Scrum and both the PO and Scrum Master roles (despite the fact that this was not Scrum Master training), and I have lots of ideas percolating on how to implement Agile strategies in my work and with my team.
Natasha HVirtual
A lot to learn and a lot to cover for Scrum. Mark was living the art of scrum and set a role model of time box.
Dang DVancouver
AMAZING! Funny, interesting, engaging course!
Bassem HMontreal
Excellent! A refreshing approach! I loved the style of delivering the material and the many discussions and short exercises.
Mark APrivate Client
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
Mark is an awesome instructor and has great patience dealing with attendees virtually. His knowledge is spot on and he tries to answer all the questions given the time constraint.
Harjot DVirtual
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
Fantastic course. I am excited about implementing more of what I learned.
Andrew BToronto
Training style great. Open to discussions and various viewpoints. Helpful. Wants to make sure we all understand. Takes time to discuss further if required. Manages the agenda/time with group consensus/agreement.
Meredith SToronto
Very knowledgeable instructor about scrum and software development in general.
Elizabeth GOttawa
He's very knowledgable and good communication. He was able to answer any question given with complete satification
Po HPrivate Client
Excellent source of knowledge and provided additional resources. Helped with real examples
Sean OPrivate Client
Course was very informative. You spoke to the entire group on a level everyone can understand.
Monica HPrivate Client
Great instructor - very clear and easy to follow. Makes you think.
Linda LOttawa
Very passionate and organized, kept material interesting.
Sjoerd FEdmonton
Mark was fantastic. He really knows how to keep everyone engaged and I found the course really fun. Still subscribe to the belief that learning is done best when you're having fun so thank you :)
Sabrina AVirtual
Fantastic. Very engaging and helpful blend of both Scrum and general business advice.
Dace DOttawa
Rocks! I would really recomment this instructor to others.
Raghda FToronto
Very knowledgeable, informative, flexible in fitting situations into ideas.
Katie MOttawa
Mark did an excellent job. I appreciated the hands-on nature of the training wherein we actually tried to do Scrum. He was patient handling all our questions and issues, and managed to keep us engaged despite being on Zoom.
Dan MVirtual
Excellent course, gained a lot of context on SCRUM best practices beyond the context of how [Private Client] currently operates.
Hamza EPrivate Client
The course was very helpful by reinforcing my commitment to scrum team responsibilty and ownership. Mark was an excellent instructor, knowledgeable, professional, and in control.
Adrian GPrivate Client
Mark and the course were able to give me a lot of different perspectives on how scrum can be applied. Mark is very knowledgable and has tech background [which] helped myself as we knew the sector better.
Nicholas LOttawa
I really enjoyed Mark, despite not being my sector I was able to make connections and take away information.
Catherine BOttawa
Mark is very engaging and keeps things interesting during the course.
Adam MToronto
Mark did a great job sparking conversation, without reading slide after slide. Very happy with this course.
Lee GPrivate Client
I really enjoyed the course. Mark really understands the topic and is willing to go into great depth about items the students wished. Very enjoyable.
Mark MKitchener-Waterloo
Mark was very personable and knowledgeable about the subject. Nothing threw him.
Sharon GPrivate Client
Instructor was very knowledgeable and expressed his thoughts honestly and concisely. Course was very informative.
Lorne APrivate Client
Love it. I'm a repeat offender and have recommended you multiple times.
Alex GMontreal
This is the first course that I have taken virtually, and I enjoyed it very much. Thanks to Mark!
Jennifer HVirtual
Mark is great and the course is very valuable. I really appricate your time and patience. We covered a lot of mtaterial which is great.
William DOttawa
Mark is an awesome instructor and he is very knowledgeable.
Samina CVirtual
Mark presents an honest, relatable view of Scrum and the role of the ScrumMaster using relevant and practical class exercises. The class materials are thoughtfully designed and well-adapted to a live remote learning environment. Mark answers class questions by drawing on his years of experience practicing Scrum at various organizations and background as both an educator and student of cognitive sciences. AgilePainRelief provides free resources that extend your learning beyond the classroom; look no further!
Stephane GVirtual
Instructor was clearly knowledgable and many examples were given. I was able to follow with nearly no prior scrum/Agile experience.
Kevin KOttawa
Very knowledgeable teacher with tons of examples and real life stories.
Alex BMontreal
Excellent! Packed in a lot in the limited time without making it overwhelmning.
Ayan KMontreal
Mark was really personable, engaging and put a lot of emphasis on our teams and their dynamic., I would recommend him again.
Riyad IPrivate Client
Class was fun and instructive. Mark was a great help, understanding and pushed our creative thinking and problems solving abilities further. Thank you!
Caroline DMontreal
Amazing instructor, was able to clearly explain complex concepts, made the course relevant and engaging! This will alow us to build strong agile teams.
Dylan HPrivate Client
It was great! Very well explained and engaging.
Donald HToronto
Mark is amazing. He is a knowledgeable instructor about scrum and I would like to attend another course with him. He taught me the basic and theories of scrum. Now i will need to integrate it with the work place. I enjoyed this course as it provided me with the concept of scrum to bring forward to my team at work.
Justin CVirtual
The instructor and course were generally excellent – the curriculum was thorough, and the instructor was engaging. I definitely feel like I came out a lot more knowledgeable
about Scrum and both the PO and Scrum Master roles (despite the fact that this was not Scrum Master training), and I have lots of ideas percolating on how to implement Agile strategies in my work and with my team.
Natasha HVirtual
A lot to learn and a lot to cover for Scrum. Mark was living the art of scrum and set a role model of time box.
Dang DVancouver
AMAZING! Funny, interesting, engaging course!
Bassem HMontreal
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
Excellent! A refreshing approach! I loved the style of delivering the material and the many discussions and short exercises.
Mark APrivate Client
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
Mark is an awesome instructor and has great patience dealing with attendees virtually. His knowledge is spot on and he tries to answer all the questions given the time constraint.
Harjot DVirtual
Amazing course! Love every second of it. Mark kept us all engaged. I knew nothing about agile/scrum and now feel well equipped to make changes at work. I'd love for the rest of my team to attend.
Shravan COttawa
Excellent reinforcements of concepts and techniques on Agile-related challenges. Mark delivered the course at an excellent pace. I thoroughly enjoyed the session as he kept the team engaged wih useful examples and in-depth topic knowledge. Great reinforcement of Agile concepts.
Seeha GPrivate Client
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
Insanely terrific. I have been bored silly at some Agile training classes. This was 100% interesting… okay, 98%. Very clear, Exceptional memory! I get it now - the value of a *real* pro scrum master.
Simon CVancouver
Fantastic course. I am excited about implementing more of what I learned.
Andrew BToronto
Mark was a patient and enthusiastic teacher, with knowledge spanning multiple industries. The course itself was a great mix of learning with lots of opportunities to do hands-on activities to really cement understanding. At the end of the course I felt confident in my understanding and my ability to pass the certification test. Thank you, Mark
Carrie BVirtual
This has been the most useful training course I have taken. Even though we have been practicing "Scrum" for years there was no useless content.
Simon HOttawa
Training style great. Open to discussions and various viewpoints. Helpful. Wants to make sure we all understand. Takes time to discuss further if required. Manages the agenda/time with group consensus/agreement.
Meredith SToronto
Very knowledgeable instructor about scrum and software development in general.
Elizabeth GOttawa
He's very knowledgable and good communication. He was able to answer any question given with complete satification
Po HPrivate Client
Excellent source of knowledge and provided additional resources. Helped with real examples
Sean OPrivate Client
Course was very informative. You spoke to the entire group on a level everyone can understand.
Monica HPrivate Client
Great instructor - very clear and easy to follow. Makes you think.
Linda LOttawa
Being engaged in activities with a group gave valuable insight into the problems we might face in our organizations. This course was great! I was never bored and enjoyed working with others. The course instructor was approachable, clear, and great at proving points.
David BMontreal
Very passionate and organized, kept material interesting.
Sjoerd FEdmonton
Mark was fantastic. He really knows how to keep everyone engaged and I found the course really fun. Still subscribe to the belief that learning is done best when you're having fun so thank you :)
Sabrina AVirtual
Fantastic. Very engaging and helpful blend of both Scrum and general business advice.
Dace DOttawa
Rocks! I would really recomment this instructor to others.
Raghda FToronto
Where to start ........ Mark you have a mind filled with knowledge not sure how you can keep it all straight!!! I took scrum training last year at [Private Client] and I really enjoyed taking it again with you. Scrum is scrum but the flavor you brought to it kept me engaged and it made the workshop fun. I was always looking forward in coming back and hearing more. I enjoyed the experiences and all the references you provided. I have to admit after the first day I went to bed at night and was thinking about Scrum. How am I going to do this at work, what experiments can I run, how can I change up my retro’s so they aren’t boring and everyone wants to join. The course is well structured and the material we covered was just the right amount. We went into enough detail where needed and at a higher level for others. The course allowed us to ask for more content and we always had an opportunity to ask questions before moving on. Thank you for this fantastic workshop.
Josee CVirtual
Very knowledgeable, informative, flexible in fitting situations into ideas.
Katie MOttawa
Mark did an excellent job. I appreciated the hands-on nature of the training wherein we actually tried to do Scrum. He was patient handling all our questions and issues, and managed to keep us engaged despite being on Zoom.
Dan MVirtual
Excellent course, gained a lot of context on SCRUM best practices beyond the context of how [Private Client] currently operates.
Hamza EPrivate Client
The course was very helpful by reinforcing my commitment to scrum team responsibilty and ownership. Mark was an excellent instructor, knowledgeable, professional, and in control.
Adrian GPrivate Client
Mark and the course were able to give me a lot of different perspectives on how scrum can be applied. Mark is very knowledgable and has tech background [which] helped myself as we knew the sector better.
Nicholas LOttawa
I really enjoyed Mark, despite not being my sector I was able to make connections and take away information.
Catherine BOttawa
Mark is very engaging and keeps things interesting during the course.
Adam MToronto
Mark did a great job sparking conversation, without reading slide after slide. Very happy with this course.
Lee GPrivate Client
Confused? Burnt Out? Disillusioned?
WE FEEL YOUR PAIN
Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
New to Scrum
Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
Certified Scrum Training
Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application.
Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
Your Trusted Resource Center for Everything Scrum & Agile
Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
Artificial Intelligence - 7 min read
Canada's AI Strategy Mistakes Adoption for Productivity
There is a massive gap between claiming AI will boost productivity and actually fixing bottlenecks. Lessons from Canada's healthcare system and Humber River Hospital.
Read full article
Scrum Events and Artifacts - 8 min read
How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
Product Backlog refinement isn't about writing User Stories, it's about having conversations. Learn to fix some of the most common problems with the Refinement process.
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
map
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
account_circle
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
menu_book
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
group
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
coffee
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
workspace_premium
Money-back guarantee
You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
Registration is now open for workshops:
About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.