Artificial Intelligence - 9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Amazing experience. Mark is a great inspirational mentor. Teaches me how to approach problems and think out of the box.
Ben HKitchener-Waterloo
I cannot say anything but good things about the course, and have been telling many people in my org about it.
Hatem NVirtual
This course taught me about Scrum and, in particular, provided depth around the roles and responsibilities of a Scrum team. Despite Covid-19, the material was well-prepared for online consumption and Mark, the instructor, was engaging and informative. Mark has a huge library of Scrum-related resources, as well as many non-Scrum but still applicable resources, and I would highly recommend Mark and his team for anyone seeking ScrumMaster training.
Karen MVirtual
Mark was great at explaining processes to entry level product owners, and is definitely one of the most knowledgeable people in the field. I'd be definitely interested in more of his courses.
Blake KVirtual
Mark was a great instructor. He was highly motivated, engaging, and kept us interested for the two days. Highly recommend others to take this course with Mark!
Prashanth MToronto
The simulations and exercises were extremely useful in the understanding of the concept. Mark made the course thoroughly enjoyable. Extremely pleased by the techniques used and the content of the course.
Dhaval SOttawa
Mark did a wonderful job of coaching and supporting the class participants throughout the entire SCRUM course. Even though this was the first virtual class attempt, the choice of tools did a wonderful job of making all of us feel as if we were actually working together in person. Mark’s use of a working agreement right off the get go allowed everyone in the class to not only buy into the value of these agreements but also participate in its enforcement over the two days. Mark provided numerous references and examples from his vast wealth of experience which provided richness to the content. Overall, the course was a great experience and I will definitely encourage others to seek a future opportunity to enroll in one of Mark’s courses.
Glen SVirtual
The course was fun, engaging, and highly responsive to participants. The complete lack of Powerpoint and bulleted lists was amazingly refreshing. Using a Sprint board to run the course was ingenious.
Robin GToronto
Mark did a great job. I learned way more than I thought. Scrum is way more than sprints and stand ups. It's a system for effective teams.
Joshua BVirtual
Mark is totally wonderfully weird and knowledgeable.
Sarah MOttawa
He is very motivated. Mark kept us engaged as the day went fast. He was respectful and was active listener, paid attention to cues when we did not understand.
Lyne LOttawa
Love Mark's sense of humour and enthusiasm of the topic. He shows empathy in his feedback and offers alternative ways to understand the scrum concepts, instead of just regurgitating the theories that are prevalent on the internet. Thank you Mark!
Janet TVirtual
Great training with an engaging trainer and hands on practice. The content made you think about the best solutions and how to prioritize workflow. The instructor provided tangible guidance on best practices.
Sneha NVirtual
Very effective and experienced instructor. Well organized.
Sam MOttawa
Thumbs up! Easy to follow. Engaging and thought provoking.
Neil OPrivate Client
Mark was fantastic. Possibly the best, most prepared instructor I've seen. He was awesome.
Colin MToronto
Enjoyed the course. (Mark) made it interesting/fun. Content presented in digestible format.
Brett MPrivate Client
Great instructor, great technique using Scrum to learn.
Jen MToronto
This course was an essential intro for me, a noob in Scrum. I was guided through material I need to know, while at the same time allowed to explore concepts on my own.
Vanessa MToronto
Very informative and interesting introduction to the concepts and principles of Agile development and Scrum.
Michael HVancouver
Awesome work on walking us through the process.
Steven CVancouver
Mark presented very well. Class well organized. Liked the zoo activity and actually applying the scrum guidleines to a sprint.
Laurel PEdmonton
Great! Humour is a plus too!
Daryl BVancouver
Mark L was the best instructor I've had.
David SOttawa
Course was excellent, wealth of information. Mark is very knowledgable, pace was good, clear and concise, appreciated his sense of humour.
Kevin PEdmonton
Instructor was great and dialed into the topic. He was also effective at managing differing opinions.
Scott BVirtual
The course was fun to follow and covers a lot of material. Mark keeps the class engaged and is respectful to participants.
Julie SVirtual
The format was great, and I appreciated the 10 minute breaks on the hour, particularly for a virtual training where zoom can be a drag after a while. The pace was good where the content and group activities wasn't rushed but time-boxed sufficiently that we didn't feel we were 'waiting'. The training goes beyond the 'minimum' for certification and was also flexible to address various questions by attendees.
Matthew RVirtual
Training style great. Open to discussions and various viewpoints. Helpful. Wants to make sure we all understand. Takes time to discuss further if required. Manages the agenda/time with group consensus/agreement.
Meredith SToronto
Mark is a great instructor. Wih hands on exercises and his deep knowledge of scrum I was able to grab the most of it in 2 days.
Shazad KMontreal
Really dynamic. A lot of information about the mindset and objectives versus the actual techniques.
Valerie ROttawa
The teach went further to clarify question and add valuable information from other Agile methodology.
Marco SMontreal
Mark, thanks for an awesome class. I was quite impressed how you were able to run the entire course, without consulting notes or a PowerPoint! Then I noticed your Jedi mind trick of putting a finger to your temple to recall information… at least it seemed that way. I have nothing at all by way of improvement I can offer for you. The course was informative and your style was quite engaging
Thom RPrivate Client
The instructor is very knowledgeable in the subject and kept us motivated and alert during the course. The course itself covers lots of material which is necessary for someone who wants to become a successful scrum master.
Elena RVirtual
Mark Levison is an outstanding instructor who knows how to effectively deliver course content tailored to the learning needs of this students. Everyone on the course benefited greatly from his ability to present new information in a clear and easily understood manner. The Agile Foundations course provided an excellent overview of the Agile Methodology and SCRUM.
Michael GVirtual
Very nice, friendly and knowledgable. Encouraging of questions and participation. Approachable and making you feel comfortable to get something wrong but grow from it.
Dan SVirtual
The course was well structured. I like how Mark used the dashboard and used it like a scrum process. Mark knows the material, respect the students and teaches it well. Always open to questions. He did a great job of keeping the students engaged by asking for feedback. Even when there was a small technical glitch Mark did not lose a beat, he ploughed through.
The course was enjoyable.
Peter RVirtual
Mark did a great job and was impressed how well it worked virtually and not in person!
Jennifer PVirtual
This was a fantastic, informative course! I'm ready to try a few of the retro "games" with the team next week.
Erin GOttawa
Mark appears to be knowledgeable and highly experienced in Scrum and did a great job in creating more clarity for the group on complex concepts.
Ryan RVirtual
AMAZING! Funny, interesting, engaging course!
Bassem HMontreal
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
Mark's facilitation style was extremly engaging and his knowledge deep. I like the way he builds the scrum framework into the training workshop agenda. No power point, lots of discussion and releveant examples. I appreciate very much the time Mark took to address my question for which he had no existing reference.
Renee OKitchener-Waterloo
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
I like to recommend this course to other team members to help everyone get to the same mindset and understanding. I gained a clearer understanding of what Agile really is and I'd like to see it work in my future projects.
Lynda SEdmonton
Very engaging instructor. Used many real-life examples.
Laura OPrivate Client
Great use of time. Very clear examples of work life situations.
Duane BToronto
Well organized, skillfully motivates the team and demonstrates excellent practical examples
Hanna MVirtual
Very knowlegable on the topic. Able to communicate message effectively through stories.
Nish SVancouver
Very good instructor, very knowledgeable, good facilitator.
Liz SToronto
Amazing experience. Mark is a great inspirational mentor. Teaches me how to approach problems and think out of the box.
Ben HKitchener-Waterloo
Mark is totally wonderfully weird and knowledgeable.
Sarah MOttawa
He is very motivated. Mark kept us engaged as the day went fast. He was respectful and was active listener, paid attention to cues when we did not understand.
Lyne LOttawa
Love Mark's sense of humour and enthusiasm of the topic. He shows empathy in his feedback and offers alternative ways to understand the scrum concepts, instead of just regurgitating the theories that are prevalent on the internet. Thank you Mark!
Janet TVirtual
Great training with an engaging trainer and hands on practice. The content made you think about the best solutions and how to prioritize workflow. The instructor provided tangible guidance on best practices.
Sneha NVirtual
I cannot say anything but good things about the course, and have been telling many people in my org about it.
Hatem NVirtual
Very effective and experienced instructor. Well organized.
Sam MOttawa
Thumbs up! Easy to follow. Engaging and thought provoking.
Neil OPrivate Client
Mark was fantastic. Possibly the best, most prepared instructor I've seen. He was awesome.
Colin MToronto
Enjoyed the course. (Mark) made it interesting/fun. Content presented in digestible format.
Brett MPrivate Client
Great instructor, great technique using Scrum to learn.
Jen MToronto
This course taught me about Scrum and, in particular, provided depth around the roles and responsibilities of a Scrum team. Despite Covid-19, the material was well-prepared for online consumption and Mark, the instructor, was engaging and informative. Mark has a huge library of Scrum-related resources, as well as many non-Scrum but still applicable resources, and I would highly recommend Mark and his team for anyone seeking ScrumMaster training.
Karen MVirtual
This course was an essential intro for me, a noob in Scrum. I was guided through material I need to know, while at the same time allowed to explore concepts on my own.
Vanessa MToronto
Very informative and interesting introduction to the concepts and principles of Agile development and Scrum.
Michael HVancouver
Awesome work on walking us through the process.
Steven CVancouver
Mark presented very well. Class well organized. Liked the zoo activity and actually applying the scrum guidleines to a sprint.
Laurel PEdmonton
Mark was great at explaining processes to entry level product owners, and is definitely one of the most knowledgeable people in the field. I'd be definitely interested in more of his courses.
Blake KVirtual
Mark was a great instructor. He was highly motivated, engaging, and kept us interested for the two days. Highly recommend others to take this course with Mark!
Prashanth MToronto
Great! Humour is a plus too!
Daryl BVancouver
Mark L was the best instructor I've had.
David SOttawa
Course was excellent, wealth of information. Mark is very knowledgable, pace was good, clear and concise, appreciated his sense of humour.
Kevin PEdmonton
Instructor was great and dialed into the topic. He was also effective at managing differing opinions.
Scott BVirtual
The course was fun to follow and covers a lot of material. Mark keeps the class engaged and is respectful to participants.
Julie SVirtual
The simulations and exercises were extremely useful in the understanding of the concept. Mark made the course thoroughly enjoyable. Extremely pleased by the techniques used and the content of the course.
Dhaval SOttawa
The format was great, and I appreciated the 10 minute breaks on the hour, particularly for a virtual training where zoom can be a drag after a while. The pace was good where the content and group activities wasn't rushed but time-boxed sufficiently that we didn't feel we were 'waiting'. The training goes beyond the 'minimum' for certification and was also flexible to address various questions by attendees.
Matthew RVirtual
Training style great. Open to discussions and various viewpoints. Helpful. Wants to make sure we all understand. Takes time to discuss further if required. Manages the agenda/time with group consensus/agreement.
Meredith SToronto
Mark is a great instructor. Wih hands on exercises and his deep knowledge of scrum I was able to grab the most of it in 2 days.
Shazad KMontreal
Really dynamic. A lot of information about the mindset and objectives versus the actual techniques.
Valerie ROttawa
The teach went further to clarify question and add valuable information from other Agile methodology.
Marco SMontreal
Mark, thanks for an awesome class. I was quite impressed how you were able to run the entire course, without consulting notes or a PowerPoint! Then I noticed your Jedi mind trick of putting a finger to your temple to recall information… at least it seemed that way. I have nothing at all by way of improvement I can offer for you. The course was informative and your style was quite engaging
Thom RPrivate Client
The instructor is very knowledgeable in the subject and kept us motivated and alert during the course. The course itself covers lots of material which is necessary for someone who wants to become a successful scrum master.
Elena RVirtual
Mark Levison is an outstanding instructor who knows how to effectively deliver course content tailored to the learning needs of this students. Everyone on the course benefited greatly from his ability to present new information in a clear and easily understood manner. The Agile Foundations course provided an excellent overview of the Agile Methodology and SCRUM.
Michael GVirtual
Very nice, friendly and knowledgable. Encouraging of questions and participation. Approachable and making you feel comfortable to get something wrong but grow from it.
Dan SVirtual
The course was well structured. I like how Mark used the dashboard and used it like a scrum process. Mark knows the material, respect the students and teaches it well. Always open to questions. He did a great job of keeping the students engaged by asking for feedback. Even when there was a small technical glitch Mark did not lose a beat, he ploughed through.
The course was enjoyable.
Peter RVirtual
Mark did a wonderful job of coaching and supporting the class participants throughout the entire SCRUM course. Even though this was the first virtual class attempt, the choice of tools did a wonderful job of making all of us feel as if we were actually working together in person. Mark’s use of a working agreement right off the get go allowed everyone in the class to not only buy into the value of these agreements but also participate in its enforcement over the two days. Mark provided numerous references and examples from his vast wealth of experience which provided richness to the content. Overall, the course was a great experience and I will definitely encourage others to seek a future opportunity to enroll in one of Mark’s courses.
Glen SVirtual
Mark did a great job and was impressed how well it worked virtually and not in person!
Jennifer PVirtual
The course was fun, engaging, and highly responsive to participants. The complete lack of Powerpoint and bulleted lists was amazingly refreshing. Using a Sprint board to run the course was ingenious.
Robin GToronto
This was a fantastic, informative course! I'm ready to try a few of the retro "games" with the team next week.
Erin GOttawa
Mark appears to be knowledgeable and highly experienced in Scrum and did a great job in creating more clarity for the group on complex concepts.
Ryan RVirtual
AMAZING! Funny, interesting, engaging course!
Bassem HMontreal
Mark did a great job. I learned way more than I thought. Scrum is way more than sprints and stand ups. It's a system for effective teams.
Joshua BVirtual
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
Mark's facilitation style was extremly engaging and his knowledge deep. I like the way he builds the scrum framework into the training workshop agenda. No power point, lots of discussion and releveant examples. I appreciate very much the time Mark took to address my question for which he had no existing reference.
Renee OKitchener-Waterloo
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
I like to recommend this course to other team members to help everyone get to the same mindset and understanding. I gained a clearer understanding of what Agile really is and I'd like to see it work in my future projects.
Lynda SEdmonton
Very engaging instructor. Used many real-life examples.
Laura OPrivate Client
Great use of time. Very clear examples of work life situations.
Duane BToronto
Well organized, skillfully motivates the team and demonstrates excellent practical examples
Hanna MVirtual
Very knowlegable on the topic. Able to communicate message effectively through stories.
Nish SVancouver
Very good instructor, very knowledgeable, good facilitator.
Liz SToronto
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
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A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.