Making Organizations Work6 min read
Where Does Your Work Sit and Wait?
Agile isn't about software, it's about understanding an organization works. Here a court, however we can use this anywhere with a process and a queue of work.
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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You can’t predict the next year. Yet you still have to work.
When plans keep changing, it is hard to know why. Sometimes the world moved. Sometimes the original plan didn’t do its job. The newsletter helps you see which, and decide what to do next. It arrives when there is something worth saying, not on a calendar.
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Mark's teaching methods make the course fly and help the information stick. He gives a clear understanding of the theory of agile/scrum and real world application tips so students can apply scrum immediately and successfully.
Anne MOttawa
This is my second set of training with Mark. I must say he knows how to keep everyone engaged and participating in the hands-on workshops. He has an open-mind, is respectful of our opinions and knowledge space. He is extremely knowledgeable and knows how to instruct in a manner people understand and are able retain the learning. I have yet to see an Agile coach as enthusiastic and as good as Mark !
Tasneem SVirtual
Objective when needed and directs us to the conclusions. Interesting course.
Andre MMontreal
He rocks! I like a lot of the tips given by him.
Fagner SMontreal
It is very well organized and timed. The teacher has a really deep, hands-on knowledge about the subject.
Alberto MPrivate Client
Very engaging instructor. Used many real-life examples.
Laura OPrivate Client
Mark is knowledgable and engaging. What I liked the most was that he stood his ground if anyone challenged what he taught (respectfully) and offered an explanation why.
Andrea MOttawa
Mark is a great instructor! He is knowledgeable and has experience, so he knows what he is talking about! Highly suggest his course!
Anthony MVirtual
Mark was very engaging, and his training session helped to increase my knowledge of Agile and Scrum.
Tiffany MToronto
Excellent, expert, engaging, humourous, I would strongly recommend any course offered by Mark!
Tod MVancouver
Mark was fantastic. Possibly the best, most prepared instructor I've seen. He was awesome.
Colin MToronto
The instructor is very knowledgeable in the subject and kept us motivated and alert during the course. The course itself covers lots of material which is necessary for someone who wants to become a successful scrum master.
Elena RVirtual
Awesome, highly recommended!
Simran WVancouver
Mark is an engaging instructor using conversation and interaction as the engagement catalyst!
Shawn RToronto
Excellent instruction and examples on how to combine Scrum with the realities of a corporate enviroment.
Kevin SOttawa
Mark was informative, fluid, and presented material in a lively and interactive manner. This allowed free flow of dynamic ideas to emerge.
Jennifer TPrivate Client
Mark did a great job and was impressed how well it worked virtually and not in person!
Jennifer PVirtual
I like the tone and pace of the training most.
Alex VEdmonton
Mark was great!! Very positive in giving feedback, very inclusive and very knowledgeable!
Alexandra UMontreal
We covered a vast amount of information in 2 days - all extremely helpful! Mark kept the class engaged and it is clear he is enthusiastic and believs in the methodology he is teaching, which has a very positive influence. He was open to discussing topics the class had questions about while fitting in a lot of other valuable items!
Jennifer SToronto
Concepts I learned in this course are more sticky because they were demonstrated through exercise and not just explained.
Joseph MOttawa
Great course, awesome instructor!
Paul-Andre PPrivate Client
Personable and enjoyable. When subject drift happens he is very quick to refocus the class.
Dustin SEdmonton
Mark is a great trainer and I really enjoyed the last 2 days and really learned good knowledge. I will encourage SCM or other. Training have good value.
Zafar SKitchener-Waterloo
Mark is an enthusiastic and knowledgeable instructor. The 2-day course was exceptionally well facilitated. He is passionate about teaching and how people learn, and it shows in the delivery methods and techniques used throughout class to engage students
Simona TVirtual
Dynamic, get the class to answer instead of giving the answer, got me engaged with the content.
Marie-Josee RMontreal
Mark is the best! I came back with a colleague and I will come back again and recommend Mark's workshops to others.
Hanan SOttawa
I don't take classes because I hate school. This mostly interactive format kept me engaged.
Anthony TVancouver
The course was informative and engaging. It was delivered in a way that help me achieve better understanding of the material, Mark rocks!!
Akhmad SPrivate Client
Very good two days with excellent discussions. Mark was very adept at provoking these discussions.
Richard MOttawa
Mark is extremely knowledgeable and well-spoken. Course is well facilitated/structured overall.
Matthew TVancouver
Mark was a great commincator of the concepts. He practiced what he preached by using SCRUM to team.
Darren MMontreal
Mark is a great instructor that gave us a lot of examples. Generated collaboration.
Francois NMontreal
Marks experience and depth of knowledge made the detailed examples easy to relate to.
Pralaya SEdmonton
The course is great and Mark is amazing. I really impressed with his high level of knoweledge, his personal skills. I enjoyed the level how he conducted the training. The level structured and time-planned sessions. I enjoyed the way how and what Mark answered unpredictable questions. He is great facilitator.
Thanks a lot for opportunity to expand my knoweledge.
Anna MVirtual
Excellent course. Recommend for people that have done some Scrum and read all the readings. Mark is a great instructor. Among best I've had.
David MEdmonton
Mark is terrific at carrying a dialog on agile and his humor and humility make the class fun.
David MVirtual
Mark is extremely well informed on the subject matter and made it extremely easy to comprehend. I find his ability to articulate his thoughts and teachings very impressive, and it's easy to see how intelligent he is.
Alexandria SOttawa
Mark is simply a very knowledgeable and engaging instructor. Great experience.
Emad MPrivate Client
Mark was fantastic and the course was a great!
Henry MVirtual
I liked it very much. Too bad it was only two days.
Igor SToronto
Mark is fantastic at keeping the material interested. You can tell he is passionate on the topic and knows his stuff.
Jackie MEdmonton
Great background experience, a lot of passion in his speech, was able to answer even challenging questions.
Alex NPrivate Client
I'd hire you.
Sinan SPrivate Client
Well structured training. Excellent communication skills.
Khaled MToronto
Very knowledgable and lots of references. Puts things into context and gives lots of examples to relate to many businesses.
Brent MEdmonton
This course was an essential intro for me, a noob in Scrum. I was guided through material I need to know, while at the same time allowed to explore concepts on my own.
Vanessa MToronto
The course was fun to follow and covers a lot of material. Mark keeps the class engaged and is respectful to participants.
Julie SVirtual
Fantastic instructor and glad that it was run as Scrum (clever!)
Kareem SKitchener-Waterloo
I found Mark very knowledgeable for the course material and good at getting his point across.
Shawn PMontreal
Objective when needed and directs us to the conclusions. Interesting course.
Andre MMontreal
He rocks! I like a lot of the tips given by him.
Fagner SMontreal
It is very well organized and timed. The teacher has a really deep, hands-on knowledge about the subject.
Alberto MPrivate Client
Very engaging instructor. Used many real-life examples.
Laura OPrivate Client
Mark is knowledgable and engaging. What I liked the most was that he stood his ground if anyone challenged what he taught (respectfully) and offered an explanation why.
Andrea MOttawa
Mark is a great instructor! He is knowledgeable and has experience, so he knows what he is talking about! Highly suggest his course!
Anthony MVirtual
Mark was very engaging, and his training session helped to increase my knowledge of Agile and Scrum.
Tiffany MToronto
Excellent, expert, engaging, humourous, I would strongly recommend any course offered by Mark!
Tod MVancouver
Mark was fantastic. Possibly the best, most prepared instructor I've seen. He was awesome.
Colin MToronto
The instructor is very knowledgeable in the subject and kept us motivated and alert during the course. The course itself covers lots of material which is necessary for someone who wants to become a successful scrum master.
Elena RVirtual
Mark's teaching methods make the course fly and help the information stick. He gives a clear understanding of the theory of agile/scrum and real world application tips so students can apply scrum immediately and successfully.
Anne MOttawa
Awesome, highly recommended!
Simran WVancouver
Mark is an engaging instructor using conversation and interaction as the engagement catalyst!
Shawn RToronto
Excellent instruction and examples on how to combine Scrum with the realities of a corporate enviroment.
Kevin SOttawa
Mark was informative, fluid, and presented material in a lively and interactive manner. This allowed free flow of dynamic ideas to emerge.
Jennifer TPrivate Client
Mark did a great job and was impressed how well it worked virtually and not in person!
Jennifer PVirtual
I like the tone and pace of the training most.
Alex VEdmonton
This is my second set of training with Mark. I must say he knows how to keep everyone engaged and participating in the hands-on workshops. He has an open-mind, is respectful of our opinions and knowledge space. He is extremely knowledgeable and knows how to instruct in a manner people understand and are able retain the learning. I have yet to see an Agile coach as enthusiastic and as good as Mark !
Tasneem SVirtual
Mark was great!! Very positive in giving feedback, very inclusive and very knowledgeable!
Alexandra UMontreal
We covered a vast amount of information in 2 days - all extremely helpful! Mark kept the class engaged and it is clear he is enthusiastic and believs in the methodology he is teaching, which has a very positive influence. He was open to discussing topics the class had questions about while fitting in a lot of other valuable items!
Jennifer SToronto
Concepts I learned in this course are more sticky because they were demonstrated through exercise and not just explained.
Joseph MOttawa
Great course, awesome instructor!
Paul-Andre PPrivate Client
Personable and enjoyable. When subject drift happens he is very quick to refocus the class.
Dustin SEdmonton
Mark is a great trainer and I really enjoyed the last 2 days and really learned good knowledge. I will encourage SCM or other. Training have good value.
Zafar SKitchener-Waterloo
Mark is an enthusiastic and knowledgeable instructor. The 2-day course was exceptionally well facilitated. He is passionate about teaching and how people learn, and it shows in the delivery methods and techniques used throughout class to engage students
Simona TVirtual
Dynamic, get the class to answer instead of giving the answer, got me engaged with the content.
Marie-Josee RMontreal
Mark is the best! I came back with a colleague and I will come back again and recommend Mark's workshops to others.
Hanan SOttawa
I don't take classes because I hate school. This mostly interactive format kept me engaged.
Anthony TVancouver
The course was informative and engaging. It was delivered in a way that help me achieve better understanding of the material, Mark rocks!!
Akhmad SPrivate Client
Very good two days with excellent discussions. Mark was very adept at provoking these discussions.
Richard MOttawa
Mark is extremely knowledgeable and well-spoken. Course is well facilitated/structured overall.
Matthew TVancouver
Mark was a great commincator of the concepts. He practiced what he preached by using SCRUM to team.
Darren MMontreal
Mark is a great instructor that gave us a lot of examples. Generated collaboration.
Francois NMontreal
Marks experience and depth of knowledge made the detailed examples easy to relate to.
Pralaya SEdmonton
The course is great and Mark is amazing. I really impressed with his high level of knoweledge, his personal skills. I enjoyed the level how he conducted the training. The level structured and time-planned sessions. I enjoyed the way how and what Mark answered unpredictable questions. He is great facilitator.
Thanks a lot for opportunity to expand my knoweledge.
Anna MVirtual
Excellent course. Recommend for people that have done some Scrum and read all the readings. Mark is a great instructor. Among best I've had.
David MEdmonton
Mark is terrific at carrying a dialog on agile and his humor and humility make the class fun.
David MVirtual
Mark is extremely well informed on the subject matter and made it extremely easy to comprehend. I find his ability to articulate his thoughts and teachings very impressive, and it's easy to see how intelligent he is.
Alexandria SOttawa
Mark is simply a very knowledgeable and engaging instructor. Great experience.
Emad MPrivate Client
Mark was fantastic and the course was a great!
Henry MVirtual
I liked it very much. Too bad it was only two days.
Igor SToronto
Mark is fantastic at keeping the material interested. You can tell he is passionate on the topic and knows his stuff.
Jackie MEdmonton
Great background experience, a lot of passion in his speech, was able to answer even challenging questions.
Alex NPrivate Client
I'd hire you.
Sinan SPrivate Client
Well structured training. Excellent communication skills.
Khaled MToronto
Very knowledgable and lots of references. Puts things into context and gives lots of examples to relate to many businesses.
Brent MEdmonton
This course was an essential intro for me, a noob in Scrum. I was guided through material I need to know, while at the same time allowed to explore concepts on my own.
Vanessa MToronto
The course was fun to follow and covers a lot of material. Mark keeps the class engaged and is respectful to participants.
Julie SVirtual
Fantastic instructor and glad that it was run as Scrum (clever!)
Kareem SKitchener-Waterloo
I found Mark very knowledgeable for the course material and good at getting his point across.
Shawn PMontreal
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GenAI predicts the most likely next word in a sequence; it doesn't think. These four skills are designed to get the model to work with you.
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GOAT 2.0: Navigating Radical Uncertainty Together
Big picture planning looks like throwing darts right now. Spend a day with people working through Radical Uncertainty together. Ottawa, Nov 26
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.