Teams
- 10 min read
Put an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
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We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
A great course for those who wish to change their conventional PM perspective to a more open and agile one.
Catherine HMontreal
Came in with a cynical view and attitude and left with nuggets of insight. That is quite an accomplishment for any instructor!
Mojtaba HOttawa
As a test manager I was looking for a bridge between my Scrum learning and current skills, and becoming confident that I could act as a scrum master. This course provided it.
Rachel JToronto
Mark is the real s**t. He's lived through the pain points and knows where the bodies are buried.
Christian FMontreal
Great to get this training from the subject matter expert.
Nisha AToronto
Mark is a gifted teacher who really takes the time to ensure those who take his ScrumMaster course understand the topics and know how to apply scrum to their particular company and role. His use of group activities help turn concepts that can intially seem very unspecific into concrete examples and true understanding, which is especially helpful to those of us who are not software engineers or in a technical field. I would highly recommend Mark and Agile Pain Relief to those looking for a ScrumMaster course.
Rhiannon BVirtual
The course was fun, engaging, and highly responsive to participants. The complete lack of Powerpoint and bulleted lists was amazingly refreshing. Using a Sprint board to run the course was ingenious.
Robin GToronto
I think Mark is extremely flexible and accommodating to the needs of the group. Thank you Mark, your 4 days with us were amazing and helpful.
Andrea KPrivate Client
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
This was a great introduction to the Agile world and methodology. This could be a great tool in the office if used properly.
Guytwin FMontreal
Mark was great. He definitely understands and believes in what he is teaching. He made sure to go slowly and would always check to see if we understood.
Adrien GVirtual
Mark is very entertaining and knowledgable, the combination of which made for a great two days of training, well done!
Daniel JKitchener-Waterloo
Mark did a great job of making the course informative and engaging. The continued participation by everyone else made it a lot more interesting.
Gordon WOttawa
Thank you very much. I learned a great deal and have already been seeing opportunities to apply the infrastructure learned.
Hugh HOttawa
Instructor is engaging; good change of state during delivery. I like the more concrete demonstration of SCRUM by teaching the course in the SCRUM style.
Damon HEdmonton
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
Much more than expected. Great experience! I appreciate it very much!
Alfredo FOttawa
He is funny. And smart. And a good storyteller. All together = great combo.
Melanie HEdmonton
Well prepared, knows how to put practice into play and have passion for ideas/critical thinking.
Jamie HOttawa
This course was a rapid-fire immersion into the world of scrum. As such, it provides a grounding for us to start on the journey to becoming a good scrummaster.
Steve HToronto
As a junior developer you helped me learn more about software development and the right way to do things.
Joe HPrivate Client
AMAZING! Funny, interesting, engaging course!
Bassem HMontreal
Mark is a patient and very organized coach. I appreciate the ability to get through so much information in only 2 days. Mark really focuses on what one needs to have a better understand of scrum and it's benefits.
Brian AVirtual
Mark is a great instructor, very clear and informative. Great course. High recommendable.
Simon BVancouver
Mark was fantastic. He really knows how to keep everyone engaged and I found the course really fun. Still subscribe to the belief that learning is done best when you're having fun so thank you :)
Sabrina AVirtual
I found Mark very knowledgeable and it was interactive and information. As a non techy I found it easy to follow and not out of my depth. Found it adaptible form to follow in all walks of life and careers.
Suzanne HPrivate Client
Very knowledgeable and pleasant to work with.
Kristian BEdmonton
The course and exercise were well designed to add value compared to reading about Scrum. Mark is an effective presenter, keeping things interesting and (often) entertaining.
Gordon EPrivate Client
Insightful material, engaging classroom practice.
Eliza BVirtual
Great! Mark is a wonderful instructor and was able to apply agile principles to life outside software development.
Leanne HKitchener-Waterloo
Great instructor, light atmosphere, very knowledgeable and engaging. Thank You!
Edwine JVirtual
Instructor was great and dialed into the topic. He was also effective at managing differing opinions.
Scott BVirtual
Mark really knows this material well and was able to address all questions well to the satisfaction of everyone. Managed the room and our assigned tasks/activities well.
Ursula JToronto
Instructor was informative and handled the challenges he faced well.
Ruth JPrivate Client
The variation of types of exercises kept things interesting, much better than answer questions.
Michael GOttawa
Great instructor, knowledgeable, kept team engaged for two full days.
Nermin JToronto
Awesome!! Very captivating, approachable and well spoken. Provoked conversation and posed questions in a manner that made you think
Katherine HKitchener-Waterloo
Mark is very well read, with lots of breadth. Mark helped to challenge participants' ways of thinking that could impede scrum implementation.
Louise BOttawa
Mark was a great instructor. He made things really fun and engaging. It wasn't just a boring lecture to sit through for two
days. It kept us engaged and we learned a lot. Thanks Mark!
Geeta BVirtual
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
Great, eloquent, knowledgeable.
Mladen JToronto
Mark delivered the course exceptionally well.
Amjad GEdmonton
Mark is an extremely knowledgeable Scrum practitioner and a great coach! He gave each of the participants clear and useful answers to the questions we had during the training, whether the questions were about the material or from work experiences, and helped us figure out how to handle situations on our own. This is the first time I take an agile training that gives me clarity about ways of improving how I work with my team
Martha BVirtual
The CSM course was extremely valuable in understanding the theorotical and practical concepts and techniques necessary to start my journey as Scrum Master. Mark was a knowledgeable and flexible facilitor.
Erik GToronto
Mark is an awesome instructor who does an excellent job of describing Scrum. Brilliant course!
Tom BEdmonton
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
Amazing instructor! Makes you feel like he knows from ages! Very interactive class.
Kaushik KVirtual
Great seminar, very helpful and Mark showed us in real time examples the application of Scrum.
Pierre EMontreal
Mark is a very entertaining instructor. I feel I learned a great deal more than I could through reading/self study.
Michael HToronto
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
This was a great introduction to the Agile world and methodology. This could be a great tool in the office if used properly.
Guytwin FMontreal
Mark was great. He definitely understands and believes in what he is teaching. He made sure to go slowly and would always check to see if we understood.
Adrien GVirtual
Mark is very entertaining and knowledgable, the combination of which made for a great two days of training, well done!
Daniel JKitchener-Waterloo
Mark did a great job of making the course informative and engaging. The continued participation by everyone else made it a lot more interesting.
Gordon WOttawa
A great course for those who wish to change their conventional PM perspective to a more open and agile one.
Catherine HMontreal
Thank you very much. I learned a great deal and have already been seeing opportunities to apply the infrastructure learned.
Hugh HOttawa
Instructor is engaging; good change of state during delivery. I like the more concrete demonstration of SCRUM by teaching the course in the SCRUM style.
Damon HEdmonton
Came in with a cynical view and attitude and left with nuggets of insight. That is quite an accomplishment for any instructor!
Mojtaba HOttawa
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
Much more than expected. Great experience! I appreciate it very much!
Alfredo FOttawa
He is funny. And smart. And a good storyteller. All together = great combo.
Melanie HEdmonton
Well prepared, knows how to put practice into play and have passion for ideas/critical thinking.
Jamie HOttawa
This course was a rapid-fire immersion into the world of scrum. As such, it provides a grounding for us to start on the journey to becoming a good scrummaster.
Steve HToronto
As a junior developer you helped me learn more about software development and the right way to do things.
Joe HPrivate Client
AMAZING! Funny, interesting, engaging course!
Bassem HMontreal
As a test manager I was looking for a bridge between my Scrum learning and current skills, and becoming confident that I could act as a scrum master. This course provided it.
Rachel JToronto
Mark is a patient and very organized coach. I appreciate the ability to get through so much information in only 2 days. Mark really focuses on what one needs to have a better understand of scrum and it's benefits.
Brian AVirtual
Mark is a great instructor, very clear and informative. Great course. High recommendable.
Simon BVancouver
Mark was fantastic. He really knows how to keep everyone engaged and I found the course really fun. Still subscribe to the belief that learning is done best when you're having fun so thank you :)
Sabrina AVirtual
I found Mark very knowledgeable and it was interactive and information. As a non techy I found it easy to follow and not out of my depth. Found it adaptible form to follow in all walks of life and careers.
Suzanne HPrivate Client
Mark is the real s**t. He's lived through the pain points and knows where the bodies are buried.
Christian FMontreal
Very knowledgeable and pleasant to work with.
Kristian BEdmonton
The course and exercise were well designed to add value compared to reading about Scrum. Mark is an effective presenter, keeping things interesting and (often) entertaining.
Gordon EPrivate Client
Insightful material, engaging classroom practice.
Eliza BVirtual
Great! Mark is a wonderful instructor and was able to apply agile principles to life outside software development.
Leanne HKitchener-Waterloo
Great instructor, light atmosphere, very knowledgeable and engaging. Thank You!
Edwine JVirtual
Instructor was great and dialed into the topic. He was also effective at managing differing opinions.
Scott BVirtual
Mark really knows this material well and was able to address all questions well to the satisfaction of everyone. Managed the room and our assigned tasks/activities well.
Ursula JToronto
Great to get this training from the subject matter expert.
Nisha AToronto
Instructor was informative and handled the challenges he faced well.
Ruth JPrivate Client
The variation of types of exercises kept things interesting, much better than answer questions.
Michael GOttawa
Mark is a gifted teacher who really takes the time to ensure those who take his ScrumMaster course understand the topics and know how to apply scrum to their particular company and role. His use of group activities help turn concepts that can intially seem very unspecific into concrete examples and true understanding, which is especially helpful to those of us who are not software engineers or in a technical field. I would highly recommend Mark and Agile Pain Relief to those looking for a ScrumMaster course.
Rhiannon BVirtual
Great instructor, knowledgeable, kept team engaged for two full days.
Nermin JToronto
Awesome!! Very captivating, approachable and well spoken. Provoked conversation and posed questions in a manner that made you think
Katherine HKitchener-Waterloo
Mark is very well read, with lots of breadth. Mark helped to challenge participants' ways of thinking that could impede scrum implementation.
Louise BOttawa
The course was fun, engaging, and highly responsive to participants. The complete lack of Powerpoint and bulleted lists was amazingly refreshing. Using a Sprint board to run the course was ingenious.
Robin GToronto
Mark was a great instructor. He made things really fun and engaging. It wasn't just a boring lecture to sit through for two
days. It kept us engaged and we learned a lot. Thanks Mark!
Geeta BVirtual
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
Great, eloquent, knowledgeable.
Mladen JToronto
Mark delivered the course exceptionally well.
Amjad GEdmonton
I think Mark is extremely flexible and accommodating to the needs of the group. Thank you Mark, your 4 days with us were amazing and helpful.
Andrea KPrivate Client
Mark is an extremely knowledgeable Scrum practitioner and a great coach! He gave each of the participants clear and useful answers to the questions we had during the training, whether the questions were about the material or from work experiences, and helped us figure out how to handle situations on our own. This is the first time I take an agile training that gives me clarity about ways of improving how I work with my team
Martha BVirtual
The CSM course was extremely valuable in understanding the theorotical and practical concepts and techniques necessary to start my journey as Scrum Master. Mark was a knowledgeable and flexible facilitor.
Erik GToronto
Mark is an awesome instructor who does an excellent job of describing Scrum. Brilliant course!
Tom BEdmonton
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
Amazing instructor! Makes you feel like he knows from ages! Very interactive class.
Kaushik KVirtual
Great seminar, very helpful and Mark showed us in real time examples the application of Scrum.
Pierre EMontreal
Mark is a very entertaining instructor. I feel I learned a great deal more than I could through reading/self study.
Michael HToronto
Confused? Burnt Out? Disillusioned?
WE FEEL YOUR PAIN
Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
New to Scrum
Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
Certified Scrum Training
Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application.
Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
Your Trusted Resource Center for Everything Scrum & Agile
Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
Product Owner
- 8 min read
Drowning in an Oversized Product Backlog? Story Mapping Is Your Life Raft
Overwhelmed by your product backlog? Story Mapping can overcome that mess and even buy back a year of your life.
Read full article
Product Owner
- 5 min read
Is the Scrum Guide Wrong About the Product Owner?
The Scrum Guide says POs aren't required at Daily Scrum, but should they be? Explore why Product Owners should attend to increase team value.
Read full article Why choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
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Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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Money-back guarantee
You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
Registration is now open for workshops:
About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
Ongoing Support
Our active Scrum community forum is a safe place to ask questions. Long after you earn the Certified Scrum Master certification, you will have access to the forum, course materials, and additional valuable resources.