Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark's ability to adapt to the background of students and relate to their org's characteristics adds exceptional value. This course isn't just for software development!
Paul AOttawa
Mark has figured out how to take a complex and vast subject and make it engaging via Zoom. That's amazing.
Natasha DVirtual
Best training I've taken in a long time.
Susan DPrivate Client
Insanely terrific. I have been bored silly at some Agile training classes. This was 100% interesting… okay, 98%. Very clear, Exceptional memory! I get it now - the value of a *real* pro scrum master.
Simon CVancouver
Mark is a very approachable and friendly instructor and brings some comic relief to his training sessions. He broke down Scrum/Agile so that it was very easy to follow, and always offered opportunities for the class to ask questions. I felt very supported and encouraged while learning about Scrum/Agile and was never scared to ask a question. I am looking forward to another training opportunity to learn from Mark again!
Dana SVirtual
This course has challenged me to take little steps within my tasks to be an effective team player. I also feel that the little tips and techniques will help me produce better quality in my projects. Enjoyed the use of SCRUM to conduct the training seminar and the group exercises or techniques presented because I felt engaged and they foster group participation.
Sally CVancouver
Had little to no knowledge/training of Scrum & Agile and this was a great intro, with a couple of deep(er) dives. This course definitely helped me get introduced to Scrum and the world of Agile. While it's nice that scrum doesn't explicitly tell you how to do something, it definitely requires a significant amount of application in the real world to learn it.
Daneila DToronto
Being engaged in activities with a group gave valuable insight into the problems we might face in our organizations. This course was great! I was never bored and enjoyed working with others. The course instructor was approachable, clear, and great at proving points.
David BMontreal
I enjoyed the course and learned a lot. In addition to what I learned about the processes and methods I also appreciated learning the human aspect as well.
Matthew SPrivate Client
Mark was great at teaching the class. He really knows the course and it is obvious Scrum is second nature to him. Real life experience (in class exercises) are key to learning Scrum.
Cara CToronto
Mark is great. He speaks loud enough to be understood and knows how to handle a room full of people.
André SPrivate Client
Mark is very knowledgeable and his experience with Agile and Scrum was awesome as he was able to provide lots of tips and examples.
Sophie CVirtual
Interaction was great, content is very useful and can be applied to improve our way right way. Nice control of the group by the instructor.
Ana BMontreal
Mark is great and explained dry terms with examples.
Xueyan BPrivate Client
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
Excellent presentation. Challenging contributing questions.
Zeki AMontreal
Very knowledgeable and examples that are applicable to our reality.
Allen SOttawa
Really enjoyed Mark's presonal anecdotes and humour. Very clear that Mark is knowledgeable and I look forward to diving into the numerous references for "extra reading".
Naomi MOttawa
Very interactive and entertaining. I wasn't bored for a second!
Anahita SToronto
Very knowledgeable and well-versed in the art and science of Scrum and Agile. Clearly has a breadth of experience to share.
Sara MVirtual
Mark was highly engaged and collaborative with the class. Helped reinforce my understanding of Scrum and educate me on best practices and tools I can utilize in my work.
Faisal MToronto
Mark is a great teacher. Funny, communicates his ideas well, very knowledgeable, - a great teacher! This was a good course!
Anthony DVirtual
The course was great and really opened my eyes on all the ways that I could help my team succeed. I like how the instructor kept us engaged, even though a virtual class, and kept as all accountable during the 3-day course.
Marie-Alice SVirtual
Mark was a great commincator of the concepts. He practiced what he preached by using SCRUM to team.
Darren MMontreal
Well done. Good use of different activities and teaching styles to keep things interesting.
Orrie SToronto
Very well done course. Very experienced, knowledgeable instructor, well structured course, clear explanation, keeps nice spirit during the course, encourages collaboration.
Dina DMontreal
Excellent! A refreshing approach! I loved the style of delivering the material and the many discussions and short exercises.
Mark APrivate Client
I thoroughly enjoyed Mark's presentation style and communication.
Joshua RVirtual
Excellent course! I learned a lot although I reliaze there's a lot to cover but now I have a very good understanding of scrum.
Martin ROttawa
Mark L was the best instructor I've had.
David SOttawa
Fantastic. Very engaging and helpful blend of both Scrum and general business advice.
Dace DOttawa
Very interesting course, useful information, good class structure and handouts.
Jialin MPrivate Client
Very thorough and engaging. Flexibility and self-organization of the course was great.
Brendan SPrivate Client
Well presented material, excellent real world examples of applying scrum framework.
Brian BOttawa
Very good presentation skills. Excellent materials for study (in class and via email). Good tips and pragmatic approach. Good experience and info from the trenches.
Luiza DToronto
Mark did a fantastic job incorporating SCRUM through the training while not giving answers, but forcing us to think on our own.
Kellen BKitchener-Waterloo
I liked Mark. I think he answered all the questions really well and engaged the group in very good discussion. The prep work was very helpful and I do not feel like I missed out on anything because it was virtual. It was well organized!
Raji RVirtual
Mark was an excllent instructor, was able to give clear examples to explain theory.
Samanthi SOttawa
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
Very well organized; clear instructions; experienced instructor; useful prep work; dynamic and encouraged individuals participation; perfect breaks; excellent material.
Ana PVirtual
Excellent course, although packed! Good pace.
Catherine SVancouver
Mark Levison is great - Excellent knowledge of the subject and a great virtual training plan. Thanks a lot.
Rajesh DVirtual
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
Very knowledgeable, led the session very well.
Bob BPrivate Client
Mark was very personable, easy going and knows what he was teaching. This makes the class environment more interactive and fun
Dan DVirtual
Really liked it, will recommend to others.
Alexey SToronto
Mark is an engaging instructor using conversation and interaction as the engagement catalyst!
Shawn RToronto
This course was one of the best I have experienced, because we did everything instead of listening to someone talk.
Doris PPrivate Client
This was a great course with an engaging instructor - well worth the time of anyone who wants to learn more about product ownership.
Mark BVirtual
Mark is an awesome instructor and has great patience dealing with attendees virtually. His knowledge is spot on and he tries to answer all the questions given the time constraint.
Harjot DVirtual
Mark was great at teaching the class. He really knows the course and it is obvious Scrum is second nature to him. Real life experience (in class exercises) are key to learning Scrum.
Cara CToronto
Mark is great. He speaks loud enough to be understood and knows how to handle a room full of people.
André SPrivate Client
Mark is very knowledgeable and his experience with Agile and Scrum was awesome as he was able to provide lots of tips and examples.
Sophie CVirtual
Mark's ability to adapt to the background of students and relate to their org's characteristics adds exceptional value. This course isn't just for software development!
Paul AOttawa
Mark has figured out how to take a complex and vast subject and make it engaging via Zoom. That's amazing.
Natasha DVirtual
Interaction was great, content is very useful and can be applied to improve our way right way. Nice control of the group by the instructor.
Ana BMontreal
Mark is great and explained dry terms with examples.
Xueyan BPrivate Client
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
Excellent presentation. Challenging contributing questions.
Zeki AMontreal
Very knowledgeable and examples that are applicable to our reality.
Allen SOttawa
Really enjoyed Mark's presonal anecdotes and humour. Very clear that Mark is knowledgeable and I look forward to diving into the numerous references for "extra reading".
Naomi MOttawa
Very interactive and entertaining. I wasn't bored for a second!
Anahita SToronto
Very knowledgeable and well-versed in the art and science of Scrum and Agile. Clearly has a breadth of experience to share.
Sara MVirtual
Mark was highly engaged and collaborative with the class. Helped reinforce my understanding of Scrum and educate me on best practices and tools I can utilize in my work.
Faisal MToronto
Mark is a great teacher. Funny, communicates his ideas well, very knowledgeable, - a great teacher! This was a good course!
Anthony DVirtual
The course was great and really opened my eyes on all the ways that I could help my team succeed. I like how the instructor kept us engaged, even though a virtual class, and kept as all accountable during the 3-day course.
Marie-Alice SVirtual
Mark was a great commincator of the concepts. He practiced what he preached by using SCRUM to team.
Darren MMontreal
Well done. Good use of different activities and teaching styles to keep things interesting.
Orrie SToronto
Very well done course. Very experienced, knowledgeable instructor, well structured course, clear explanation, keeps nice spirit during the course, encourages collaboration.
Dina DMontreal
Best training I've taken in a long time.
Susan DPrivate Client
Excellent! A refreshing approach! I loved the style of delivering the material and the many discussions and short exercises.
Mark APrivate Client
I thoroughly enjoyed Mark's presentation style and communication.
Joshua RVirtual
Insanely terrific. I have been bored silly at some Agile training classes. This was 100% interesting… okay, 98%. Very clear, Exceptional memory! I get it now - the value of a *real* pro scrum master.
Simon CVancouver
Excellent course! I learned a lot although I reliaze there's a lot to cover but now I have a very good understanding of scrum.
Martin ROttawa
Mark L was the best instructor I've had.
David SOttawa
Fantastic. Very engaging and helpful blend of both Scrum and general business advice.
Dace DOttawa
Very interesting course, useful information, good class structure and handouts.
Jialin MPrivate Client
Very thorough and engaging. Flexibility and self-organization of the course was great.
Brendan SPrivate Client
Mark is a very approachable and friendly instructor and brings some comic relief to his training sessions. He broke down Scrum/Agile so that it was very easy to follow, and always offered opportunities for the class to ask questions. I felt very supported and encouraged while learning about Scrum/Agile and was never scared to ask a question. I am looking forward to another training opportunity to learn from Mark again!
Dana SVirtual
Well presented material, excellent real world examples of applying scrum framework.
Brian BOttawa
This course has challenged me to take little steps within my tasks to be an effective team player. I also feel that the little tips and techniques will help me produce better quality in my projects. Enjoyed the use of SCRUM to conduct the training seminar and the group exercises or techniques presented because I felt engaged and they foster group participation.
Sally CVancouver
Very good presentation skills. Excellent materials for study (in class and via email). Good tips and pragmatic approach. Good experience and info from the trenches.
Luiza DToronto
Mark did a fantastic job incorporating SCRUM through the training while not giving answers, but forcing us to think on our own.
Kellen BKitchener-Waterloo
I liked Mark. I think he answered all the questions really well and engaged the group in very good discussion. The prep work was very helpful and I do not feel like I missed out on anything because it was virtual. It was well organized!
Raji RVirtual
Mark was an excllent instructor, was able to give clear examples to explain theory.
Samanthi SOttawa
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
Very well organized; clear instructions; experienced instructor; useful prep work; dynamic and encouraged individuals participation; perfect breaks; excellent material.
Ana PVirtual
Excellent course, although packed! Good pace.
Catherine SVancouver
Had little to no knowledge/training of Scrum & Agile and this was a great intro, with a couple of deep(er) dives. This course definitely helped me get introduced to Scrum and the world of Agile. While it's nice that scrum doesn't explicitly tell you how to do something, it definitely requires a significant amount of application in the real world to learn it.
Daneila DToronto
Being engaged in activities with a group gave valuable insight into the problems we might face in our organizations. This course was great! I was never bored and enjoyed working with others. The course instructor was approachable, clear, and great at proving points.
David BMontreal
Mark Levison is great - Excellent knowledge of the subject and a great virtual training plan. Thanks a lot.
Rajesh DVirtual
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
I enjoyed the course and learned a lot. In addition to what I learned about the processes and methods I also appreciated learning the human aspect as well.
Matthew SPrivate Client
Very knowledgeable, led the session very well.
Bob BPrivate Client
Mark was very personable, easy going and knows what he was teaching. This makes the class environment more interactive and fun
Dan DVirtual
Really liked it, will recommend to others.
Alexey SToronto
Mark is an engaging instructor using conversation and interaction as the engagement catalyst!
Shawn RToronto
This course was one of the best I have experienced, because we did everything instead of listening to someone talk.
Doris PPrivate Client
This was a great course with an engaging instructor - well worth the time of anyone who wants to learn more about product ownership.
Mark BVirtual
Mark is an awesome instructor and has great patience dealing with attendees virtually. His knowledge is spot on and he tries to answer all the questions given the time constraint.
Harjot DVirtual
Confused? Burnt Out? Disillusioned?
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If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
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Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.