Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark is engaging and energetic. He made what could have been a dry topic quite enjoyable.
Paul BToronto
Insanely terrific. I have been bored silly at some Agile training classes. This was 100% interesting… okay, 98%. Very clear, Exceptional memory! I get it now - the value of a *real* pro scrum master.
Simon CVancouver
Mark delivered what I think is one of the best adult learning, in a corporate training environment, I’ve experienced. And it was remote! It was engaging, entertaining and very useful. I was also very fortunate to have a great team which significantly enriched my experience.
Noah CVirtual
A great course for those who wish to change their conventional PM perspective to a more open and agile one.
Catherine HMontreal
Mark's teaching methods make the course fly and help the information stick. He gives a clear understanding of the theory of agile/scrum and real world application tips so students can apply scrum immediately and successfully.
Anne MOttawa
Mark was great at explaining processes to entry level product owners, and is definitely one of the most knowledgeable people in the field. I'd be definitely interested in more of his courses.
Blake KVirtual
I cannot say anything but good things about the course, and have been telling many people in my org about it.
Hatem NVirtual
Having come with a very limited knowledge of Scrum, Mark did a great job of leading the class through the knowledge required. The material was engaging and there were great opportunities to work with other learners as a team to practice different elements of the knowledge. Mark is friendly and humorous which made the otherwise very intense schedule a fun experience. He consistently offered great suggestions of further reading to consider in order to better understand the many elements of this practice.
Michael HVirtual
Mark is excellent. He instructs and communicates in simple and visual ways that are memorable. He is adaptable, and does a great job balancing needs of individuals and the group.
Ryan MToronto
Fantastic. Very engaging and helpful blend of both Scrum and general business advice.
Dace DOttawa
Disciplined, focused, knowledgeable.
James CKitchener-Waterloo
Excellent instructor. Would highly recommend.
Kyle TToronto
Pragmatic, no nonsense & applied = very good!
Francois-Pierre MMontreal
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
Well prepared. Knowledgeable on and passionate about the subject matter. The virtual course functioned equally well as the in-class course.
Lin-Mari LVirtual
Mark was good - foundatian of knowledge and his experiences made for good practical examples.
Mike AMontreal
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
Mark is very knowledgeable and is great at simplifying and illustrating abstract concepts.
Thierry LMontreal
A very rewarding learning experience. Timeboxed for two days, that really provides business value for future scrum masters /Agile practioners.
Delia DMontreal
Mark is an awesome instructor who does an excellent job of describing Scrum. Brilliant course!
Tom BEdmonton
Mark was very knowledgeable and walked us through Scrum using the actual technique. Very good technique.
Kevin COttawa
Mark is a great teacher and is very good at engaging people. Really gets the spark going!
Julien LMontreal
Instructor was excellent. Provided an environment of communication.
Nathalile LOttawa
Mark is very easy to listen to. He is knowledgeable and keeps the class engaged. He has a lot of experience.
Lori CToronto
Mark did an excellent job of teaching the material and went beyond just presenting it.
Noah AEdmonton
Mark was fantastic. Possibly the best, most prepared instructor I've seen. He was awesome.
Colin MToronto
Good course, lots of excellent content, examples and materials. Would recommend. Mark is a good facilitator who is honest and understanding about the technical and organizational challenges.
Charles MVirtual
Mark is very knowledgeable and really challenges the class to engage, speak, think about the core concepts, even when it’s messy/unclear in “real world” situations. I talked to a couple of my colleagues afterward and even the ones who were having difficulty with the usefulness of Scrum in their professional lives really enjoyed the course and the instructor, myself included.
Louis BVirtual
Mark is very patient and gives very good explanations. Setup the environment to be very friendly.
Zac LVirtual
Mark uses his extensive experience in scrum training and software dev to add relevent examples which help understand SCRUM better.
Affan MPrivate Client
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Mark is very insightful, knowledgable, and humourous. The topic was well covered and a delight to engage with. Great balance of peer interactions and instructor led discussions.
Peter HOttawa
Mark did a great job. I appreciated that a) he was coming from a strong development background and b) had an obvious passion about Scrum and the benefits it could bring to development.
Adam MVirtual
Course was informative and entertaining. There was good participant involvement and useful examples.
George COttawa
Mark was passionate and knowledgeable about this topic. He had the energy to keep it all interesting and was really animated. He showed great respect for all class members.
Peggy OPrivate Client
Mark is very engaging and keeps things interesting during the course.
Adam MToronto
Mark was very engaging and provides an excellent overview of the Scrum methodology.
Stephane LEdmonton
Very informative, with humour. Easy to understand for non-technical folks.
Tetyana OOttawa
Great course and great instructor! Will definitely recommend to friends!
Hisham EOttawa
Mark is knowledgable and engaging. What I liked the most was that he stood his ground if anyone challenged what he taught (respectfully) and offered an explanation why.
Andrea MOttawa
Very patient. Really liked the group activity where we had to work in Sprints on user stories.
Anita AVirtual
Excellent teaching and course delivery. Practical scrum practices was very informational.
Odion OToronto
Mark has an engaging style and a ton of experience which he shares freely.
Wanda PMontreal
Great background experience, a lot of passion in his speech, was able to answer even challenging questions.
Alex NPrivate Client
Enjoyed the course. (Mark) made it interesting/fun. Content presented in digestible format.
Brett MPrivate Client
Mark is excellent. He uses examples that are very clear to everyone. He is patient and ensures everyone understands the material.
Emmanuel BMontreal
Mark is a very knowledgeable and respectful instructor. He kept the information interesting and engaging, and was great at adapting the focus of the content to align with the needs of the participants. The course overall accomplished its goal of providing me with a good feel for the role of a Scrum Master.
Lisa CVirtual
Mark was intensely knowledgeable, humorous, and a bit off-beat. Initially I was skeptical of his abilites to engage the totality of the group but as the course progressed he appeared to fully succeed.
David OEdmonton
Very informative and fun learning session.
Kim KPrivate Client
Having come with a very limited knowledge of Scrum, Mark did a great job of leading the class through the knowledge required. The material was engaging and there were great opportunities to work with other learners as a team to practice different elements of the knowledge. Mark is friendly and humorous which made the otherwise very intense schedule a fun experience. He consistently offered great suggestions of further reading to consider in order to better understand the many elements of this practice.
Michael HVirtual
Mark is excellent. He instructs and communicates in simple and visual ways that are memorable. He is adaptable, and does a great job balancing needs of individuals and the group.
Ryan MToronto
Fantastic. Very engaging and helpful blend of both Scrum and general business advice.
Dace DOttawa
Disciplined, focused, knowledgeable.
James CKitchener-Waterloo
Excellent instructor. Would highly recommend.
Kyle TToronto
Pragmatic, no nonsense & applied = very good!
Francois-Pierre MMontreal
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
Mark is engaging and energetic. He made what could have been a dry topic quite enjoyable.
Paul BToronto
Well prepared. Knowledgeable on and passionate about the subject matter. The virtual course functioned equally well as the in-class course.
Lin-Mari LVirtual
Mark was good - foundatian of knowledge and his experiences made for good practical examples.
Mike AMontreal
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
Mark is very knowledgeable and is great at simplifying and illustrating abstract concepts.
Thierry LMontreal
A very rewarding learning experience. Timeboxed for two days, that really provides business value for future scrum masters /Agile practioners.
Delia DMontreal
Mark is an awesome instructor who does an excellent job of describing Scrum. Brilliant course!
Tom BEdmonton
Mark was very knowledgeable and walked us through Scrum using the actual technique. Very good technique.
Kevin COttawa
Mark is a great teacher and is very good at engaging people. Really gets the spark going!
Julien LMontreal
Instructor was excellent. Provided an environment of communication.
Nathalile LOttawa
Mark is very easy to listen to. He is knowledgeable and keeps the class engaged. He has a lot of experience.
Lori CToronto
Mark did an excellent job of teaching the material and went beyond just presenting it.
Noah AEdmonton
Mark was fantastic. Possibly the best, most prepared instructor I've seen. He was awesome.
Colin MToronto
Good course, lots of excellent content, examples and materials. Would recommend. Mark is a good facilitator who is honest and understanding about the technical and organizational challenges.
Charles MVirtual
Mark is very knowledgeable and really challenges the class to engage, speak, think about the core concepts, even when it’s messy/unclear in “real world” situations. I talked to a couple of my colleagues afterward and even the ones who were having difficulty with the usefulness of Scrum in their professional lives really enjoyed the course and the instructor, myself included.
Louis BVirtual
Mark is very patient and gives very good explanations. Setup the environment to be very friendly.
Zac LVirtual
Mark uses his extensive experience in scrum training and software dev to add relevent examples which help understand SCRUM better.
Affan MPrivate Client
Insanely terrific. I have been bored silly at some Agile training classes. This was 100% interesting… okay, 98%. Very clear, Exceptional memory! I get it now - the value of a *real* pro scrum master.
Simon CVancouver
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Mark is very insightful, knowledgable, and humourous. The topic was well covered and a delight to engage with. Great balance of peer interactions and instructor led discussions.
Peter HOttawa
Mark did a great job. I appreciated that a) he was coming from a strong development background and b) had an obvious passion about Scrum and the benefits it could bring to development.
Adam MVirtual
Course was informative and entertaining. There was good participant involvement and useful examples.
George COttawa
Mark was passionate and knowledgeable about this topic. He had the energy to keep it all interesting and was really animated. He showed great respect for all class members.
Peggy OPrivate Client
Mark is very engaging and keeps things interesting during the course.
Adam MToronto
Mark was very engaging and provides an excellent overview of the Scrum methodology.
Stephane LEdmonton
Very informative, with humour. Easy to understand for non-technical folks.
Tetyana OOttawa
Mark delivered what I think is one of the best adult learning, in a corporate training environment, I’ve experienced. And it was remote! It was engaging, entertaining and very useful. I was also very fortunate to have a great team which significantly enriched my experience.
Noah CVirtual
Great course and great instructor! Will definitely recommend to friends!
Hisham EOttawa
Mark is knowledgable and engaging. What I liked the most was that he stood his ground if anyone challenged what he taught (respectfully) and offered an explanation why.
Andrea MOttawa
Very patient. Really liked the group activity where we had to work in Sprints on user stories.
Anita AVirtual
A great course for those who wish to change their conventional PM perspective to a more open and agile one.
Catherine HMontreal
Excellent teaching and course delivery. Practical scrum practices was very informational.
Odion OToronto
Mark has an engaging style and a ton of experience which he shares freely.
Wanda PMontreal
Great background experience, a lot of passion in his speech, was able to answer even challenging questions.
Alex NPrivate Client
Mark's teaching methods make the course fly and help the information stick. He gives a clear understanding of the theory of agile/scrum and real world application tips so students can apply scrum immediately and successfully.
Anne MOttawa
Enjoyed the course. (Mark) made it interesting/fun. Content presented in digestible format.
Brett MPrivate Client
Mark is excellent. He uses examples that are very clear to everyone. He is patient and ensures everyone understands the material.
Emmanuel BMontreal
Mark was great at explaining processes to entry level product owners, and is definitely one of the most knowledgeable people in the field. I'd be definitely interested in more of his courses.
Blake KVirtual
Mark is a very knowledgeable and respectful instructor. He kept the information interesting and engaging, and was great at adapting the focus of the content to align with the needs of the participants. The course overall accomplished its goal of providing me with a good feel for the role of a Scrum Master.
Lisa CVirtual
I cannot say anything but good things about the course, and have been telling many people in my org about it.
Hatem NVirtual
Mark was intensely knowledgeable, humorous, and a bit off-beat. Initially I was skeptical of his abilites to engage the totality of the group but as the course progressed he appeared to fully succeed.
David OEdmonton
Very informative and fun learning session.
Kim KPrivate Client
Confused? Burnt Out? Disillusioned?
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If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
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How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.