Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark is an awesome instructor. A very patient instructor that welcomes all questions. He is definitely the Yoda of the Scrum universe.
Ting-Yu LToronto
Very smart and knowledgeable about not only Scrum but also Agile practices. Didn't mince words and instilled confidence in us that we could make his advice work for us.
Simon LOttawa
I enjoyed the hands-on nature of the course and Mark's presentation style. My mind was blown several times in the two days which was unexpected and completely awesome.
Heather OEdmonton
This course helped me get a significant understanding of what Scrum is, how it can be applied in my real life work environment and what benefits could I have from it. The instructor was passionate about the subject, which helped me stay focus and interested.
Vincent MVirtual
Excellent job of teaching about using scrum. Very good job engaging the class and providing a fun place to learn. Full moneys worth.
Eric CToronto
I thought the overall course material was excellent and was well present by a very dynamic and thoughful instructor.
Austin DOttawa
Very helpful for our specific problems. Excellent responding to questions with good examples. Sense of humour. Fun but thorough course.
Tina SPrivate Client
Mark is very engaging and keeps things interesting during the course.
Adam MToronto
Energetic, clear, helpful, inspiring, a great teacher.
Nadil POttawa
Time master- thank you for pushing us through topics. Honestly - stated that you can provide examples, up to us to decide.
Tracey OToronto
The content of the course covered most of things I was looking for. Mark is a knowledgeable instructor and was able to answer all of the queries the class had.
Ramandeep MEdmonton
Course gave me clarity on the basic principles of Scrum. Drove home the power of 'team'.
Lia PToronto
Mark was passionate and knowledgeable about this topic. He had the energy to keep it all interesting and was really animated. He showed great respect for all class members.
Peggy OPrivate Client
Amazing! Given the time a lot was covered about Scrum.
Hanumanth Reddy POttawa
Nothing but positive things to say. Mark was very clear in the material he presented and was able to easily pivot to a new topic or give additional context as required. I enjoyed the exercises and open discussions.
Angela MOttawa
I will highly recommend Mark. I enjoyed the course.
Shamyl NVancouver
Great facilitation techniques often used as a regular classroom teacher (i.e. rephrasing, simplificaion, observing, hinting, investigative learning).
Mike PMontreal
Great flow and preparation. Really knows his stuff and transfer of knowledge is good.
Sonia MMontreal
Mark was awesome, very enthusiastic about the subject and more importantly was very knowledgeableabout Scrum Master role and Scrum.
David OPrivate Client
Very concise, clear material. Lots of experience went into the material and live explanation.
Justin LKitchener-Waterloo
Mark was such a great and fun instructor! He is very knowledgeable and good at explaining Scrum in a way that can be understood by all. I would definitely recommend this course with Mark to my colleagues and team!
Audrey MVirtual
Knowledgeable, prepared, interactive.
Anca MMontreal
Awesome and objective! Careful not to influence how we work by answering other students.
Shawn MMontreal
Energetic. Applied scrum in practice by helping lead us to answers in many modules.
Laura LVancouver
Very informative. Well presented. Good tempo.
Robert MOttawa
Covered a little of everything. Was always interesting.
Regis LMontreal
Mark was great at reorganizing our organizational challenges. He was dynamic and kept me interested the entire time.
Jessica PPrivate Client
Great course. I learned enough to get me started doing Scrum. The instructor really knows the content and made pleasant and dynamic the delivery.
Carlos MPrivate Client
This course was one of the best I have experienced, because we did everything instead of listening to someone talk.
Doris PPrivate Client
Instructor was well organized and touched each topic in a sequential matter that was logical.
Joe PMontreal
Good instructor. On point. Assertive and describes the problems and approaches well.
Andrei POttawa
Knows his material very well. Is pleasant. Proper course material was provided.
Jean PMontreal
Mark is a very engaging instructor.
Chris PEdmonton
Elegant and quirky faciliation makes for enjoyable and engaging learning.
Donald PToronto
Mark has a great style of delivery even over zoom. He kept my attention and that of the class by using humor and explaining things very matter of factly. Therefore no confusion and the information actually stuck. He understands what it takes to deliver an engaging session by having a number of break out activities that were fun and comfortable. Thank you Mark!
Deborah RVirtual
Very enthusiastic and diplomatic. Very knowledgeable. Course was enjoyable.
Chris MKitchener-Waterloo
Mark was great and full of recommendations. He was also very knowledgeable and able to answer all our questions.
Chris MPrivate Client
Love the course and the personality and knowledge you bring!
Steve POttawa
Mark was great. I appreciated his directness.
James POttawa
Greatly impressed by the teaching style and format of the course. Much appreciate the sprint style format and the engagment level of the instructor.
Hatem NOttawa
Brilliant approach to coaching.
Serguei LToronto
Excellent, very knowledgeable, good real world examples.
Steve OMontreal
Mark leads the class on an explanation of the topics and provides traps to ensure students can learn from practice.
Peter CPrivate Client
Mark was wonderful, prepared, entertaining, and accommodating. He effectively kept my attention and created good situations for the team to practice scrum. It felt like escape rooms. The course allowed me to use scrum, to put on different hats, and to envision how scrum would play out in my organization and previous teams. My questions were answered and then some.
Bryan LVirtual
Great course and material, I loved the theoretical information with was applied on day 2. Mark did a great job of relating everything to real work examples.
Michael FToronto
He's very knowledgable and good communication. He was able to answer any question given with complete satification
Po HPrivate Client
Mark knows the subject very well. He was never boring. He has offered good references for us to continue studying on our own.
Melanie LPrivate Client
Mark is very knowledgeable. He is a great instructor.
Nitin PToronto
It is very well organized and timed. The teacher has a really deep, hands-on knowledge about the subject.
Alberto MPrivate Client
Instructor was excellent. Provided an environment of communication.
Nathalile LOttawa
I thought the overall course material was excellent and was well present by a very dynamic and thoughful instructor.
Austin DOttawa
Very helpful for our specific problems. Excellent responding to questions with good examples. Sense of humour. Fun but thorough course.
Tina SPrivate Client
Mark is very engaging and keeps things interesting during the course.
Adam MToronto
Energetic, clear, helpful, inspiring, a great teacher.
Nadil POttawa
Time master- thank you for pushing us through topics. Honestly - stated that you can provide examples, up to us to decide.
Tracey OToronto
The content of the course covered most of things I was looking for. Mark is a knowledgeable instructor and was able to answer all of the queries the class had.
Ramandeep MEdmonton
Course gave me clarity on the basic principles of Scrum. Drove home the power of 'team'.
Lia PToronto
Mark was passionate and knowledgeable about this topic. He had the energy to keep it all interesting and was really animated. He showed great respect for all class members.
Peggy OPrivate Client
Amazing! Given the time a lot was covered about Scrum.
Hanumanth Reddy POttawa
Nothing but positive things to say. Mark was very clear in the material he presented and was able to easily pivot to a new topic or give additional context as required. I enjoyed the exercises and open discussions.
Angela MOttawa
I will highly recommend Mark. I enjoyed the course.
Shamyl NVancouver
Great facilitation techniques often used as a regular classroom teacher (i.e. rephrasing, simplificaion, observing, hinting, investigative learning).
Mike PMontreal
Great flow and preparation. Really knows his stuff and transfer of knowledge is good.
Sonia MMontreal
Mark is an awesome instructor. A very patient instructor that welcomes all questions. He is definitely the Yoda of the Scrum universe.
Ting-Yu LToronto
Very smart and knowledgeable about not only Scrum but also Agile practices. Didn't mince words and instilled confidence in us that we could make his advice work for us.
Simon LOttawa
Mark was awesome, very enthusiastic about the subject and more importantly was very knowledgeableabout Scrum Master role and Scrum.
David OPrivate Client
Very concise, clear material. Lots of experience went into the material and live explanation.
Justin LKitchener-Waterloo
Mark was such a great and fun instructor! He is very knowledgeable and good at explaining Scrum in a way that can be understood by all. I would definitely recommend this course with Mark to my colleagues and team!
Audrey MVirtual
Knowledgeable, prepared, interactive.
Anca MMontreal
Awesome and objective! Careful not to influence how we work by answering other students.
Shawn MMontreal
Energetic. Applied scrum in practice by helping lead us to answers in many modules.
Laura LVancouver
Very informative. Well presented. Good tempo.
Robert MOttawa
I enjoyed the hands-on nature of the course and Mark's presentation style. My mind was blown several times in the two days which was unexpected and completely awesome.
Heather OEdmonton
Covered a little of everything. Was always interesting.
Regis LMontreal
Mark was great at reorganizing our organizational challenges. He was dynamic and kept me interested the entire time.
Jessica PPrivate Client
Great course. I learned enough to get me started doing Scrum. The instructor really knows the content and made pleasant and dynamic the delivery.
Carlos MPrivate Client
This course was one of the best I have experienced, because we did everything instead of listening to someone talk.
Doris PPrivate Client
Instructor was well organized and touched each topic in a sequential matter that was logical.
Joe PMontreal
Good instructor. On point. Assertive and describes the problems and approaches well.
Andrei POttawa
Knows his material very well. Is pleasant. Proper course material was provided.
Jean PMontreal
Mark is a very engaging instructor.
Chris PEdmonton
Elegant and quirky faciliation makes for enjoyable and engaging learning.
Donald PToronto
Mark has a great style of delivery even over zoom. He kept my attention and that of the class by using humor and explaining things very matter of factly. Therefore no confusion and the information actually stuck. He understands what it takes to deliver an engaging session by having a number of break out activities that were fun and comfortable. Thank you Mark!
Deborah RVirtual
This course helped me get a significant understanding of what Scrum is, how it can be applied in my real life work environment and what benefits could I have from it. The instructor was passionate about the subject, which helped me stay focus and interested.
Vincent MVirtual
Very enthusiastic and diplomatic. Very knowledgeable. Course was enjoyable.
Chris MKitchener-Waterloo
Mark was great and full of recommendations. He was also very knowledgeable and able to answer all our questions.
Chris MPrivate Client
Love the course and the personality and knowledge you bring!
Steve POttawa
Mark was great. I appreciated his directness.
James POttawa
Greatly impressed by the teaching style and format of the course. Much appreciate the sprint style format and the engagment level of the instructor.
Hatem NOttawa
Brilliant approach to coaching.
Serguei LToronto
Excellent, very knowledgeable, good real world examples.
Steve OMontreal
Mark leads the class on an explanation of the topics and provides traps to ensure students can learn from practice.
Peter CPrivate Client
Excellent job of teaching about using scrum. Very good job engaging the class and providing a fun place to learn. Full moneys worth.
Eric CToronto
Mark was wonderful, prepared, entertaining, and accommodating. He effectively kept my attention and created good situations for the team to practice scrum. It felt like escape rooms. The course allowed me to use scrum, to put on different hats, and to envision how scrum would play out in my organization and previous teams. My questions were answered and then some.
Bryan LVirtual
Great course and material, I loved the theoretical information with was applied on day 2. Mark did a great job of relating everything to real work examples.
Michael FToronto
He's very knowledgable and good communication. He was able to answer any question given with complete satification
Po HPrivate Client
Mark knows the subject very well. He was never boring. He has offered good references for us to continue studying on our own.
Melanie LPrivate Client
Mark is very knowledgeable. He is a great instructor.
Nitin PToronto
It is very well organized and timed. The teacher has a really deep, hands-on knowledge about the subject.
Alberto MPrivate Client
Instructor was excellent. Provided an environment of communication.
Nathalile LOttawa
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Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
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If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
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Canada's AI Strategy Mistakes Adoption for Productivity
There is a massive gap between claiming AI will boost productivity and actually fixing bottlenecks. Lessons from Canada's healthcare system and Humber River Hospital.
Read full article
Scrum Events and Artifacts8 min read
How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
Product Backlog refinement isn't about writing User Stories, it's about having conversations. Learn to fix some of the most common problems with the Refinement process.
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.