GOAT 2.0: Navigating Radical Uncertainty Together
Big picture planning looks like throwing darts right now. Spend a day with people working through Radical Uncertainty together. Ottawa, Nov 26
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This course helped me understand the principles of Agile and how to implement it to achieve better performance with any team while having a good time. Really like the balance between the exercises and the theory.
Pierre LMontreal
Masters the subject more than anyone else I've met.
Carlo DMontreal
This was the first professional class I've taken that gave me a more in depth perspective of the scrum process. Really concise in explanations. Stays on topic as best as possible. Extremely helpful.
Michelle KToronto
Mark Levison's teaching style is interactive and informative and really captures the essence off Scrum. I would recommend it to any company who struggles with the same issue we do - chaos!
Philip QVancouver
Mark is a great instructor, very educated and helpful about Scrum and Agile. The course is very thorough and way better than typical Scrum training I have attended in the past.
Rishi PToronto
Mark is a very engaging and thoughtful instructor and presented material that was relevent to the goup and our interests. This was an excellent course and worth the time commitment.
Victor COttawa
Objective when needed and directs us to the conclusions. Interesting course.
Andre MMontreal
Long days but really challenged me to rethink how I can enhance my BA skills and how to contribute in different ways to my team.
Pearline EVancouver
Very knowledgeable, led the session very well.
Bob BPrivate Client
This was a great course with an engaging instructor - well worth the time of anyone who wants to learn more about product ownership.
Mark BVirtual
Excellent! A refreshing approach! I loved the style of delivering the material and the many discussions and short exercises.
Mark APrivate Client
Great course! Very down to earth and humourous instructor. Would recommend to others!
Steve BKitchener-Waterloo
Amazing! Friendly, funny, smart, open-minded individual. Great job, Mark!
S M Tadmir CToronto
Mark is very knowledgeable and his experience with Agile and Scrum was awesome as he was able to provide lots of tips and examples.
Sophie CVirtual
Mark was awesome, very enthusiastic about the subject and more importantly was very knowledgeableabout Scrum Master role and Scrum.
David OPrivate Client
Very good at keeping interest. Very dynamic, engages easily with students.
Paul PMontreal
It's a pleasure knowing my instructor and I'm motivated to learn and read more.
Difei DToronto
Fantastic overview of everything PO, Agile, Scrum. Learning how to manage and maintain a collaborative product backlog will be so valuable.
Elizabeth MPrivate Client
Mark is a great teacher and is very good at engaging people. Really gets the spark going!
Julien LMontreal
Really dynamic! Use scrum tools to control the flow of the course which is a good example.
Marc LMontreal
Very effective and experienced instructor. Well organized.
Sam MOttawa
Mark is very knowledgable and an excellent communicator. So far my favourite Agile coach.
Fabricio MOttawa
Instructor was very knowledgeable and expressed his thoughts honestly and concisely. Course was very informative.
Lorne APrivate Client
Great course instructor is very knowledgeable in agile and scrum mastery. Great work relating real life examples to course material and helping to start thinking.
Autem DEdmonton
Excellent instructor provided engaging activites to help roleplay learning and provoke meaningful discussions.
Alice PEdmonton
Lively, hands on, enlightening. Would recommend.
Allen NEdmonton
Mark has good mastering on the topic, keeps the audience engaged, and effectively delivers the material to get the job done.
David KEdmonton
Mark was amazing and held my attention throughout both days. Very relatable scenarios in real world.
Jerry HKitchener-Waterloo
Instructor was fantastic! Course content had some humour!
Joelle LPrivate Client
Very knowledgeable instructor that kept the course interesting. Course material was awesome! I will recommend to others.
Dave PToronto
The instructor is clearly knowledgeable about scrum and other approaches. The course demonstrates the basics of scrum very well.
Matthew BToronto
Amazing! Given the time a lot was covered about Scrum.
Hanumanth Reddy POttawa
Very passionate and organized, kept material interesting.
Sjoerd FEdmonton
The instructor talked the talk by making the whole experience a collaborative experience. Excellent and mindful person.
Alf RToronto
Instructor was very welcoming and inclusive. He's very positive and polite. More importantly, he's knowledgable and experienced.
Dyan LToronto
Very useful take on scrum, focused on the prod owners needs and responsibilities. Practical tools to start and plenty of other sources of info to continue growing.
Paula MToronto
Mark is totally wonderfully weird and knowledgeable.
Sarah MOttawa
Excellent. Would recommend any time.
Cindy IEdmonton
Mark is great and the course is very valuable. I really appricate your time and patience. We covered a lot of mtaterial which is great.
William DOttawa
Thank you. It has been one of the most interesting courses I have attended.
Hemant KToronto
No nonsense, practical approach, dynamic, very instructive.
Yanick BMontreal
The instructor was very engaging. The material was easy to understand and his approach was reasonable and made great sense!
Ashely RPrivate Client
Excellent, expert, engaging, humourous, I would strongly recommend any course offered by Mark!
Tod MVancouver
Very easy to get along with and makes points very clearly.
Jason PToronto
I had the best two days of practical training on Agile. Instructor has logical answers to my questions.
Angie EEdmonton
Instructor is very knowledgeable, approachable and fun which aids learning.
Kevin MOttawa
Instructor was very well connected with the teams. Immense knowledge on Agile and Scrum.
Deepa MOttawa
Time master- thank you for pushing us through topics. Honestly - stated that you can provide examples, up to us to decide.
Tracey OToronto
Excellent teaching and course delivery. Practical scrum practices was very informational.
Odion OToronto
Course gave me clarity on the basic principles of Scrum. Drove home the power of 'team'.
Lia PToronto
Objective when needed and directs us to the conclusions. Interesting course.
Andre MMontreal
Long days but really challenged me to rethink how I can enhance my BA skills and how to contribute in different ways to my team.
Pearline EVancouver
Very knowledgeable, led the session very well.
Bob BPrivate Client
This was a great course with an engaging instructor - well worth the time of anyone who wants to learn more about product ownership.
Mark BVirtual
Excellent! A refreshing approach! I loved the style of delivering the material and the many discussions and short exercises.
Mark APrivate Client
Great course! Very down to earth and humourous instructor. Would recommend to others!
Steve BKitchener-Waterloo
Amazing! Friendly, funny, smart, open-minded individual. Great job, Mark!
S M Tadmir CToronto
Mark is very knowledgeable and his experience with Agile and Scrum was awesome as he was able to provide lots of tips and examples.
Sophie CVirtual
Mark was awesome, very enthusiastic about the subject and more importantly was very knowledgeableabout Scrum Master role and Scrum.
David OPrivate Client
Very good at keeping interest. Very dynamic, engages easily with students.
Paul PMontreal
It's a pleasure knowing my instructor and I'm motivated to learn and read more.
Difei DToronto
Fantastic overview of everything PO, Agile, Scrum. Learning how to manage and maintain a collaborative product backlog will be so valuable.
Elizabeth MPrivate Client
Mark is a great teacher and is very good at engaging people. Really gets the spark going!
Julien LMontreal
Really dynamic! Use scrum tools to control the flow of the course which is a good example.
Marc LMontreal
This course helped me understand the principles of Agile and how to implement it to achieve better performance with any team while having a good time. Really like the balance between the exercises and the theory.
Pierre LMontreal
Very effective and experienced instructor. Well organized.
Sam MOttawa
Mark is very knowledgable and an excellent communicator. So far my favourite Agile coach.
Fabricio MOttawa
Instructor was very knowledgeable and expressed his thoughts honestly and concisely. Course was very informative.
Lorne APrivate Client
Great course instructor is very knowledgeable in agile and scrum mastery. Great work relating real life examples to course material and helping to start thinking.
Autem DEdmonton
Excellent instructor provided engaging activites to help roleplay learning and provoke meaningful discussions.
Alice PEdmonton
Lively, hands on, enlightening. Would recommend.
Allen NEdmonton
Mark has good mastering on the topic, keeps the audience engaged, and effectively delivers the material to get the job done.
David KEdmonton
Mark was amazing and held my attention throughout both days. Very relatable scenarios in real world.
Jerry HKitchener-Waterloo
Instructor was fantastic! Course content had some humour!
Joelle LPrivate Client
Very knowledgeable instructor that kept the course interesting. Course material was awesome! I will recommend to others.
Dave PToronto
The instructor is clearly knowledgeable about scrum and other approaches. The course demonstrates the basics of scrum very well.
Matthew BToronto
Amazing! Given the time a lot was covered about Scrum.
Hanumanth Reddy POttawa
Very passionate and organized, kept material interesting.
Sjoerd FEdmonton
The instructor talked the talk by making the whole experience a collaborative experience. Excellent and mindful person.
Alf RToronto
Instructor was very welcoming and inclusive. He's very positive and polite. More importantly, he's knowledgable and experienced.
Dyan LToronto
Very useful take on scrum, focused on the prod owners needs and responsibilities. Practical tools to start and plenty of other sources of info to continue growing.
Paula MToronto
Mark is totally wonderfully weird and knowledgeable.
Sarah MOttawa
Masters the subject more than anyone else I've met.
Carlo DMontreal
Excellent. Would recommend any time.
Cindy IEdmonton
Mark is great and the course is very valuable. I really appricate your time and patience. We covered a lot of mtaterial which is great.
William DOttawa
This was the first professional class I've taken that gave me a more in depth perspective of the scrum process. Really concise in explanations. Stays on topic as best as possible. Extremely helpful.
Michelle KToronto
Thank you. It has been one of the most interesting courses I have attended.
Hemant KToronto
No nonsense, practical approach, dynamic, very instructive.
Yanick BMontreal
The instructor was very engaging. The material was easy to understand and his approach was reasonable and made great sense!
Ashely RPrivate Client
Mark Levison's teaching style is interactive and informative and really captures the essence off Scrum. I would recommend it to any company who struggles with the same issue we do - chaos!
Philip QVancouver
Excellent, expert, engaging, humourous, I would strongly recommend any course offered by Mark!
Tod MVancouver
Very easy to get along with and makes points very clearly.
Jason PToronto
Mark is a great instructor, very educated and helpful about Scrum and Agile. The course is very thorough and way better than typical Scrum training I have attended in the past.
Rishi PToronto
Mark is a very engaging and thoughtful instructor and presented material that was relevent to the goup and our interests. This was an excellent course and worth the time commitment.
Victor COttawa
I had the best two days of practical training on Agile. Instructor has logical answers to my questions.
Angie EEdmonton
Instructor is very knowledgeable, approachable and fun which aids learning.
Kevin MOttawa
Instructor was very well connected with the teams. Immense knowledge on Agile and Scrum.
Deepa MOttawa
Time master- thank you for pushing us through topics. Honestly - stated that you can provide examples, up to us to decide.
Tracey OToronto
Excellent teaching and course delivery. Practical scrum practices was very informational.
Odion OToronto
Course gave me clarity on the basic principles of Scrum. Drove home the power of 'team'.
Lia PToronto
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Teams9 min read
Difficult Team Member? Change the Situation, Not the Person
A good person stuck in a difficult situation looks like a difficult person. Start from a place of empathy, then look for the real cause.
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If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
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A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.