Making Organizations Work6 min read
Where Does Your Work Sit and Wait?
Agile isn't about software, it's about understanding an organization works. Here a court, however we can use this anywhere with a process and a queue of work.
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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You can’t predict the next year. Yet you still have to work.
When plans keep changing, it is hard to know why. Sometimes the world moved. Sometimes the original plan didn’t do its job. The newsletter helps you see which, and decide what to do next. It arrives when there is something worth saying, not on a calendar.
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It has been a long time where 5 days of work didn't feel like 5 days. The course was so fun, I really enjoyed coming into work.
Cong LVancouver
Loved this course! Mark is very thorough and attentive as a teacher. He leveraged Mural in such interactive ways, which allowed him to understand the students well and shape the class accordingly. He is like the Jedi master of scrum and insanely advanced methods of leaderless collaboration and accomplishment. He's also the king of super nerdy jokes, which made the class fun and brought out the super nerd in everyone.
Lia GVirtual
The course was fun, engaging, and highly responsive to participants. The complete lack of Powerpoint and bulleted lists was amazingly refreshing. Using a Sprint board to run the course was ingenious.
Robin GToronto
Mark is quick-witted, experienced, blunt, and plays role of a neutral facilitaor very well. He made three content heavy days digestible, relevant to my work life, and enjoyable.
Craig BPrivate Client
Masters the subject more than anyone else I've met.
Carlo DMontreal
Mark is engaging and energetic. He made what could have been a dry topic quite enjoyable.
Paul BToronto
Came in with a cynical view and attitude and left with nuggets of insight. That is quite an accomplishment for any instructor!
Mojtaba HOttawa
Mark was great at reorganizing our organizational challenges. He was dynamic and kept me interested the entire time.
Jessica PPrivate Client
Great course and material, I loved the theoretical information with was applied on day 2. Mark did a great job of relating everything to real work examples.
Michael FToronto
I had a great time and I highly appreciated the experience demonstrated by the instructor.
Frederick LMontreal
I enjoyed the course and the instruction. Good examples were provided. Excercises helped me understand concepts.
Claire LPrivate Client
Awesome!! Very captivating, approachable and well spoken. Provoked conversation and posed questions in a manner that made you think
Katherine HKitchener-Waterloo
The instructor demonstrates solid knowledge on Agile and scrum fundamentals. The course is interesting and easy to follow.
Don LEdmonton
He is funny. And smart. And a good storyteller. All together = great combo.
Melanie HEdmonton
Fun and focused. Mark knows Scrum inside and out.
Ryan JEdmonton
Very good experience, learned a lot, will be able to apply what I have learned, good job.
David KEdmonton
Mark has been very important in teaching us the scrummaster role and scrum processes.
Maxime GMontreal
Training was excellent with good interaction. Knowledge sharing is good. Course was practically and informative. Mark Levison is enthusiastic with English subtle sense of humour and really aware of what he is explaining. The course helped to build confidence, valuable experiences and learning.
Yana KVirtual
I liked the Powerpoint-less approach. It kept me more engaged and was less barrier in learning.
Geoff DKitchener-Waterloo
A lot to learn and a lot to cover for Scrum. Mark was living the art of scrum and set a role model of time box.
Dang DVancouver
I found the instructor extremely engaging and very knowledgeable about the subject. The time flew by!
Granville GOttawa
Mark is very knowledgable. I really enjoy his style of teaching. Very good course.
Lionel GPrivate Client
The combination of hands-on practice and excellent facilitation style made this course enjoyable, useful and very applicable to my day to day life as a Project Manager. The content was carefully curated and meaningful discussions were had
during the session. It was engaging, interactive and insightful! I would highly recommend Mark and the Agile Pain Relief company for anyone looking to do their CSM training and pass the exam!
Valerie GVirtual
I truly enjoyed the Scrum Master course. Mark shares industry knowledge so it is not just theory. The material/boards were easy to understand.
Yuri AVirtual
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
Mark is great and explained dry terms with examples.
Xueyan BPrivate Client
Appreciated the flexibility of discussing things out of order as team comments took us there. Enjoyed interactive format, no slides. Helpful workbook.
Annette GPrivate Client
Instructor was amazing, easy to listen to and follow. Did not read from book and provided concrete examples.
Tricia AOttawa
Very knowledgeable and interesting. I appreciated that he respected the outline and timeframes.
Caroline DVirtual
Mark is great - knows the material and can address all questions, prompting us to try and answer them first! Great trainer, I would recommend him to others.
Frances AOttawa
Very knowledgeable instructor and dynamic . Provided good examples to better understand concept.
Yves GPrivate Client
Really liked the approach by Mark to apply Scrum methodology to this training. Also Mark was available to answer questions and patient.
Damien JOttawa
Amazing! Friendly, funny, smart, open-minded individual. Great job, Mark!
S M Tadmir CToronto
Very unique training style, really appreciate that I don’t have to look at power point screen. Appreciate the Q&As and the end of class recap round.
Vicky CPrivate Client
Mark did a great job sparking conversation, without reading slide after slide. Very happy with this course.
Lee GPrivate Client
I thought the overall course material was excellent and was well present by a very dynamic and thoughful instructor.
Austin DOttawa
Mark was a great instructor. He made things really fun and engaging. It wasn't just a boring lecture to sit through for two
days. It kept us engaged and we learned a lot. Thanks Mark!
Geeta BVirtual
Mark did a fantastic job of concisely and thoroughly describing the POs.
Dean GToronto
This was a great course with an engaging instructor - well worth the time of anyone who wants to learn more about product ownership.
Mark BVirtual
Good energy. Good examples. Kept the class on track.
Wilson CEdmonton
Mark's enthusiam was contagious. His energy and humor brought Scrum alive! I enjoyed the examples and many aspects we covered.
Michelle HKitchener-Waterloo
Great. Very detailed. Class very interesting, very good relating questions with good examples.
Yong FToronto
Instructor was great and dialed into the topic. He was also effective at managing differing opinions.
Scott BVirtual
Mark was good - foundatian of knowledge and his experiences made for good practical examples.
Mike AMontreal
Overall excellent instruction to Agile, practical exercises worked well, foundation to applications of principles and desire to learn more established.
Stuart BVancouver
Very patient. Really liked the group activity where we had to work in Sprints on user stories.
Anita AVirtual
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
Excellent instruction with deep knowledge of scrum. All questions or clarfications were answered. Provided information I can take back to my team.
Emilia KOttawa
The course and instructor was excellent. The concepts were clearly communicated.
Edmund CEdmonton
Mark is a very entertaining instructor. I feel I learned a great deal more than I could through reading/self study.
Michael HToronto
Mark was great at reorganizing our organizational challenges. He was dynamic and kept me interested the entire time.
Jessica PPrivate Client
Great course and material, I loved the theoretical information with was applied on day 2. Mark did a great job of relating everything to real work examples.
Michael FToronto
It has been a long time where 5 days of work didn't feel like 5 days. The course was so fun, I really enjoyed coming into work.
Cong LVancouver
I had a great time and I highly appreciated the experience demonstrated by the instructor.
Frederick LMontreal
Loved this course! Mark is very thorough and attentive as a teacher. He leveraged Mural in such interactive ways, which allowed him to understand the students well and shape the class accordingly. He is like the Jedi master of scrum and insanely advanced methods of leaderless collaboration and accomplishment. He's also the king of super nerdy jokes, which made the class fun and brought out the super nerd in everyone.
Lia GVirtual
I enjoyed the course and the instruction. Good examples were provided. Excercises helped me understand concepts.
Claire LPrivate Client
Awesome!! Very captivating, approachable and well spoken. Provoked conversation and posed questions in a manner that made you think
Katherine HKitchener-Waterloo
The instructor demonstrates solid knowledge on Agile and scrum fundamentals. The course is interesting and easy to follow.
Don LEdmonton
He is funny. And smart. And a good storyteller. All together = great combo.
Melanie HEdmonton
Fun and focused. Mark knows Scrum inside and out.
Ryan JEdmonton
Very good experience, learned a lot, will be able to apply what I have learned, good job.
David KEdmonton
Mark has been very important in teaching us the scrummaster role and scrum processes.
Maxime GMontreal
Training was excellent with good interaction. Knowledge sharing is good. Course was practically and informative. Mark Levison is enthusiastic with English subtle sense of humour and really aware of what he is explaining. The course helped to build confidence, valuable experiences and learning.
Yana KVirtual
I liked the Powerpoint-less approach. It kept me more engaged and was less barrier in learning.
Geoff DKitchener-Waterloo
A lot to learn and a lot to cover for Scrum. Mark was living the art of scrum and set a role model of time box.
Dang DVancouver
I found the instructor extremely engaging and very knowledgeable about the subject. The time flew by!
Granville GOttawa
Mark is very knowledgable. I really enjoy his style of teaching. Very good course.
Lionel GPrivate Client
The course was fun, engaging, and highly responsive to participants. The complete lack of Powerpoint and bulleted lists was amazingly refreshing. Using a Sprint board to run the course was ingenious.
Robin GToronto
The combination of hands-on practice and excellent facilitation style made this course enjoyable, useful and very applicable to my day to day life as a Project Manager. The content was carefully curated and meaningful discussions were had
during the session. It was engaging, interactive and insightful! I would highly recommend Mark and the Agile Pain Relief company for anyone looking to do their CSM training and pass the exam!
Valerie GVirtual
I truly enjoyed the Scrum Master course. Mark shares industry knowledge so it is not just theory. The material/boards were easy to understand.
Yuri AVirtual
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
Mark is great and explained dry terms with examples.
Xueyan BPrivate Client
Appreciated the flexibility of discussing things out of order as team comments took us there. Enjoyed interactive format, no slides. Helpful workbook.
Annette GPrivate Client
Instructor was amazing, easy to listen to and follow. Did not read from book and provided concrete examples.
Tricia AOttawa
Very knowledgeable and interesting. I appreciated that he respected the outline and timeframes.
Caroline DVirtual
Mark is great - knows the material and can address all questions, prompting us to try and answer them first! Great trainer, I would recommend him to others.
Frances AOttawa
Very knowledgeable instructor and dynamic . Provided good examples to better understand concept.
Yves GPrivate Client
Mark is quick-witted, experienced, blunt, and plays role of a neutral facilitaor very well. He made three content heavy days digestible, relevant to my work life, and enjoyable.
Craig BPrivate Client
Really liked the approach by Mark to apply Scrum methodology to this training. Also Mark was available to answer questions and patient.
Damien JOttawa
Amazing! Friendly, funny, smart, open-minded individual. Great job, Mark!
S M Tadmir CToronto
Very unique training style, really appreciate that I don’t have to look at power point screen. Appreciate the Q&As and the end of class recap round.
Vicky CPrivate Client
Mark did a great job sparking conversation, without reading slide after slide. Very happy with this course.
Lee GPrivate Client
I thought the overall course material was excellent and was well present by a very dynamic and thoughful instructor.
Austin DOttawa
Masters the subject more than anyone else I've met.
Carlo DMontreal
Mark is engaging and energetic. He made what could have been a dry topic quite enjoyable.
Paul BToronto
Mark was a great instructor. He made things really fun and engaging. It wasn't just a boring lecture to sit through for two
days. It kept us engaged and we learned a lot. Thanks Mark!
Geeta BVirtual
Mark did a fantastic job of concisely and thoroughly describing the POs.
Dean GToronto
This was a great course with an engaging instructor - well worth the time of anyone who wants to learn more about product ownership.
Mark BVirtual
Came in with a cynical view and attitude and left with nuggets of insight. That is quite an accomplishment for any instructor!
Mojtaba HOttawa
Good energy. Good examples. Kept the class on track.
Wilson CEdmonton
Mark's enthusiam was contagious. His energy and humor brought Scrum alive! I enjoyed the examples and many aspects we covered.
Michelle HKitchener-Waterloo
Great. Very detailed. Class very interesting, very good relating questions with good examples.
Yong FToronto
Instructor was great and dialed into the topic. He was also effective at managing differing opinions.
Scott BVirtual
Mark was good - foundatian of knowledge and his experiences made for good practical examples.
Mike AMontreal
Overall excellent instruction to Agile, practical exercises worked well, foundation to applications of principles and desire to learn more established.
Stuart BVancouver
Very patient. Really liked the group activity where we had to work in Sprints on user stories.
Anita AVirtual
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
Excellent instruction with deep knowledge of scrum. All questions or clarfications were answered. Provided information I can take back to my team.
Emilia KOttawa
The course and instructor was excellent. The concepts were clearly communicated.
Edmund CEdmonton
Mark is a very entertaining instructor. I feel I learned a great deal more than I could through reading/self study.
Michael HToronto
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Big picture planning looks like throwing darts right now. Spend a day with people working through Radical Uncertainty together. Ottawa, Nov 26
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.