Artificial Intelligence - 9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
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Mark's teaching methods make the course fly and help the information stick. He gives a clear understanding of the theory of agile/scrum and real world application tips so students can apply scrum immediately and successfully.
Anne MOttawa
Mark is a very engaging instructor. He combines his scrum master knowledge with humour and demontrates both in real situations. He has inspired me through this course to be a great scrum master!
Lisa MToronto
Mark is an awesome instructor. A very patient instructor that welcomes all questions. He is definitely the Yoda of the Scrum universe.
Ting-Yu LToronto
I recommend all newbees and Agile to take Mark's class. End of the day, you will walk out with confidence.
Hema PKitchener-Waterloo
Good course and instructor was great. I didn't fall asleep once.
Samsong CEdmonton
I truly enjoyed every minute spent in this classroom! This course has inspired me to follow my path so that my dreams come true!
Stela LVancouver
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
Mark's enthusiam was contagious. His energy and humor brought Scrum alive! I enjoyed the examples and many aspects we covered.
Michelle HKitchener-Waterloo
This course gave me a new insight into delivering better software for the customer more effectively.
Len CVancouver
Mark is a great instructor for a difficult topic. The course was great to establish Agile/Scrum basics.
Hansil SPrivate Client
Mark was the best instructor that I have learned from. His style of delivery is very crisp and enjoyable. Loved every minute of it.
Rajiv MToronto
Amazing! Given the time a lot was covered about Scrum.
Hanumanth Reddy POttawa
Great course. Mark clearly knows his stuff!
Marc LOttawa
Very good at keeping interest. Very dynamic, engages easily with students.
Paul PMontreal
Mark is very knowledgeable and is great at simplifying and illustrating abstract concepts.
Thierry LMontreal
The instructor keeps you engaged through the use of his mannerisms, stories, and body language.
Sherry PPrivate Client
Mark did a great job of keeping the class engaged and deployed many useful techniques to get the course material across.
Tharaneesan NPrivate Client
Instructor was engaging, kept the interest of the class. Nice material, I really like how we got into Scrum framework right away by using the backlog analogy for the course topics.
Cecilia OOttawa
Excellent. Taught and gave a great understanding of Scrum.
Cameron MEdmonton
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
Mark is a great teacher and is very good at engaging people. Really gets the spark going!
Julien LMontreal
The course is great and Mark is amazing. I really impressed with his high level of knoweledge, his personal skills. I enjoyed the level how he conducted the training. The level structured and time-planned sessions. I enjoyed the way how and what Mark answered unpredictable questions. He is great facilitator.
Thanks a lot for opportunity to expand my knoweledge.
Anna MVirtual
Energetic, clear, helpful, inspiring, a great teacher.
Nadil POttawa
Great course, awesome instructor!
Paul-Andre PPrivate Client
Awsome course, Learned an amazing amout. Mark is fun and an interesting man. He made learning fun.
Donna REdmonton
The course was quite detailed and Mark gave a lot of supporting information for all the topics we touched.
Toyosi OVirtual
Mark was a good speaker and resourceful instructor. Exercises were practical and useful.
Ronald MPrivate Client
Very engaging instructor. Used many real-life examples.
Laura OPrivate Client
Well organized, skillfully motivates the team and demonstrates excellent practical examples
Hanna MVirtual
Very knowledgeable in the topic, and always open for healthy discussion and willing to clarify our questions.
Higo MVancouver
Mark is an excellent instructor and has great techniques to help us understand and learn the material of the course.
Miguel NMontreal
Excellent work, I have a lot of ideas and appreciate the way they were introduced.
John MEdmonton
Great instructor. Lots of good feedack throughout the session that was meaningful.
Petula NToronto
Mark and the course were able to give me a lot of different perspectives on how scrum can be applied. Mark is very knowledgable and has tech background [which] helped myself as we knew the sector better.
Nicholas LOttawa
Mark was excellent - one of the best instructors I have had. Well prepared, knowledgable, and he obviously cares.
David OEdmonton
Mark is obviously very invested in the material. I never doubted that he was an expert with a lot of industry experience.
Devin ROttawa
I found Mark very knowledgeable for the course material and good at getting his point across.
Shawn PMontreal
Mark thanks for sharing your knowledge. I truly enjoyed your course. You have a great teaching ability.
Anaya MOttawa
Nothing but positive things to say. Mark was very clear in the material he presented and was able to easily pivot to a new topic or give additional context as required. I enjoyed the exercises and open discussions.
Angela MOttawa
Mark Levison was an excellent instructor: knowledgeable, personable, and very approachable. The course material was clear and I felt like the coverage was appropriate.
Ken MMontreal
Instructor was very invested in the material. Very knowledgeable and relatable.
Alan MEdmonton
There was not a single bit of content that wasn't helpful.
Bruno PMontreal
Mark was an excellent instructor. He was patient with us and mindful of the different types of humans in the class. Even though we got behind and had to skip the last exercise I didn't feel like I was missing anything. I think the discussions were of more value than the final sprint (so good choice). I really appreciate that he is giving us all kinds of materials and pointing us to books and articles to help us. I feel very supported. Mark did a great job of getting everyone involved and keeping people engaged. Group activities were well placed. I will be sure to recommend this course.
Karen PVirtual
Brilliant approach to coaching.
Serguei LToronto
Great use of time. Very clear examples of work life situations.
Duane BToronto
Provocative, amusing, thanks!
Stefan BPrivate Client
Mark was very good. I appreciated that he was able to provide good examples and explain concepts clearly.
Valerie EVancouver
Well presented material, excellent real world examples of applying scrum framework.
Brian BOttawa
Very interesting course, useful information, good class structure and handouts.
Jialin MPrivate Client
Instructor kept the course interested, kept us engaged through fun exercises. I love the course content, the book. Well prepared reference.
Hulya AOttawa
Mark's enthusiam was contagious. His energy and humor brought Scrum alive! I enjoyed the examples and many aspects we covered.
Michelle HKitchener-Waterloo
This course gave me a new insight into delivering better software for the customer more effectively.
Len CVancouver
Mark is a great instructor for a difficult topic. The course was great to establish Agile/Scrum basics.
Hansil SPrivate Client
Mark was the best instructor that I have learned from. His style of delivery is very crisp and enjoyable. Loved every minute of it.
Rajiv MToronto
Amazing! Given the time a lot was covered about Scrum.
Hanumanth Reddy POttawa
Great course. Mark clearly knows his stuff!
Marc LOttawa
Very good at keeping interest. Very dynamic, engages easily with students.
Paul PMontreal
Mark is very knowledgeable and is great at simplifying and illustrating abstract concepts.
Thierry LMontreal
The instructor keeps you engaged through the use of his mannerisms, stories, and body language.
Sherry PPrivate Client
Mark did a great job of keeping the class engaged and deployed many useful techniques to get the course material across.
Tharaneesan NPrivate Client
Instructor was engaging, kept the interest of the class. Nice material, I really like how we got into Scrum framework right away by using the backlog analogy for the course topics.
Cecilia OOttawa
Mark's teaching methods make the course fly and help the information stick. He gives a clear understanding of the theory of agile/scrum and real world application tips so students can apply scrum immediately and successfully.
Anne MOttawa
Excellent. Taught and gave a great understanding of Scrum.
Cameron MEdmonton
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
Mark is a great teacher and is very good at engaging people. Really gets the spark going!
Julien LMontreal
The course is great and Mark is amazing. I really impressed with his high level of knoweledge, his personal skills. I enjoyed the level how he conducted the training. The level structured and time-planned sessions. I enjoyed the way how and what Mark answered unpredictable questions. He is great facilitator.
Thanks a lot for opportunity to expand my knoweledge.
Anna MVirtual
Energetic, clear, helpful, inspiring, a great teacher.
Nadil POttawa
Mark is a very engaging instructor. He combines his scrum master knowledge with humour and demontrates both in real situations. He has inspired me through this course to be a great scrum master!
Lisa MToronto
Great course, awesome instructor!
Paul-Andre PPrivate Client
Awsome course, Learned an amazing amout. Mark is fun and an interesting man. He made learning fun.
Donna REdmonton
The course was quite detailed and Mark gave a lot of supporting information for all the topics we touched.
Toyosi OVirtual
Mark was a good speaker and resourceful instructor. Exercises were practical and useful.
Ronald MPrivate Client
Very engaging instructor. Used many real-life examples.
Laura OPrivate Client
Well organized, skillfully motivates the team and demonstrates excellent practical examples
Hanna MVirtual
Very knowledgeable in the topic, and always open for healthy discussion and willing to clarify our questions.
Higo MVancouver
Mark is an excellent instructor and has great techniques to help us understand and learn the material of the course.
Miguel NMontreal
Excellent work, I have a lot of ideas and appreciate the way they were introduced.
John MEdmonton
Great instructor. Lots of good feedack throughout the session that was meaningful.
Petula NToronto
Mark and the course were able to give me a lot of different perspectives on how scrum can be applied. Mark is very knowledgable and has tech background [which] helped myself as we knew the sector better.
Nicholas LOttawa
Mark is an awesome instructor. A very patient instructor that welcomes all questions. He is definitely the Yoda of the Scrum universe.
Ting-Yu LToronto
Mark was excellent - one of the best instructors I have had. Well prepared, knowledgable, and he obviously cares.
David OEdmonton
Mark is obviously very invested in the material. I never doubted that he was an expert with a lot of industry experience.
Devin ROttawa
I found Mark very knowledgeable for the course material and good at getting his point across.
Shawn PMontreal
Mark thanks for sharing your knowledge. I truly enjoyed your course. You have a great teaching ability.
Anaya MOttawa
Nothing but positive things to say. Mark was very clear in the material he presented and was able to easily pivot to a new topic or give additional context as required. I enjoyed the exercises and open discussions.
Angela MOttawa
Mark Levison was an excellent instructor: knowledgeable, personable, and very approachable. The course material was clear and I felt like the coverage was appropriate.
Ken MMontreal
Instructor was very invested in the material. Very knowledgeable and relatable.
Alan MEdmonton
I recommend all newbees and Agile to take Mark's class. End of the day, you will walk out with confidence.
Hema PKitchener-Waterloo
There was not a single bit of content that wasn't helpful.
Bruno PMontreal
Mark was an excellent instructor. He was patient with us and mindful of the different types of humans in the class. Even though we got behind and had to skip the last exercise I didn't feel like I was missing anything. I think the discussions were of more value than the final sprint (so good choice). I really appreciate that he is giving us all kinds of materials and pointing us to books and articles to help us. I feel very supported. Mark did a great job of getting everyone involved and keeping people engaged. Group activities were well placed. I will be sure to recommend this course.
Karen PVirtual
Brilliant approach to coaching.
Serguei LToronto
Great use of time. Very clear examples of work life situations.
Duane BToronto
Provocative, amusing, thanks!
Stefan BPrivate Client
Good course and instructor was great. I didn't fall asleep once.
Samsong CEdmonton
I truly enjoyed every minute spent in this classroom! This course has inspired me to follow my path so that my dreams come true!
Stela LVancouver
Mark was very good. I appreciated that he was able to provide good examples and explain concepts clearly.
Valerie EVancouver
Well presented material, excellent real world examples of applying scrum framework.
Brian BOttawa
Very interesting course, useful information, good class structure and handouts.
Jialin MPrivate Client
Instructor kept the course interested, kept us engaged through fun exercises. I love the course content, the book. Well prepared reference.
Hulya AOttawa
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
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Artificial Intelligence - 7 min read
Canada's AI Strategy Mistakes Adoption for Productivity
There is a massive gap between claiming AI will boost productivity and actually fixing bottlenecks. Lessons from Canada's healthcare system and Humber River Hospital.
Read full article
Scrum Events and Artifacts - 8 min read
How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
Product Backlog refinement isn't about writing User Stories, it's about having conversations. Learn to fix some of the most common problems with the Refinement process.
Read full articleWhy choose us
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Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
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Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
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Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
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This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
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Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
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Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.