Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Great to get this training from the subject matter expert.
Nisha AToronto
The CSM course rocks! If you want to immediately jump into the action and improve as you go, this is it. You'll start off as a group of strangers, and find out how quickly you can build a high-performance team. And, if you separately want to read every comprehensive detail there is to know about scrum, Mark will share that with you too.
Nicole BVirtual
Brilliant instructor for a heavy and varied course. Answers questions almost flawlessly and really understands what people need in order to learn effectively.
Analee CPrivate Client
Mark is one of the most interesting humans I’ve had the pleasure to meet. As a student, I can tell he genuinely has our interest and development in mind when creating and delivering his workshops. I can’t say enough good things about the practical knowledge I’ve gained taking this training.
Michael RVirtual
Mark is a great instructor and his unique British style made the two day training more interesting.
Jing WEdmonton
5 Stars
Yui HEdmonton
Mark was a great instructor. His quirky ways and sense of humour make for a great course. I was entertained and interested each step of the way.
Philippe BPrivate Client
Mark is great trainer, and explained all the terms in a way for us to easy understand.
Cynthia SVirtual
Great energy. Made the day pass with a mix of humour and data.
Matthew COttawa
This training is beneficial, now it is clear to me what sprint goals, sprint reviews and all the other terms mean and how they can be used to inform, interact and engage team members, and how to help teams become more effective and high performing. I appreciate your speech and examples you provided in class, it helps me better understand the topics. Overall, this is a great and positive training. Thanks Mark!
Alice CVirtual
Clear and open to questions, provides good examples that help illustrate the process.
Radu SPrivate Client
Mark L was the best instructor I've had.
David SOttawa
Provocative, amusing, thanks!
Stefan BPrivate Client
Mark was an awesome instructor, engaging, and very informative and knowledgable.
Tanya BToronto
Mark is a great instructor, very clear and informative. Great course. High recommendable.
Simon BVancouver
Instructor was great, would continue the engaging exercises and involving people in the room.
Hussein RToronto
Mark knows his stuff. Great leader. Looking forward to reading his blog.
Brian RToronto
Mark is a patient and very organized coach. I appreciate the ability to get through so much information in only 2 days. Mark really focuses on what one needs to have a better understand of scrum and it's benefits.
Brian AVirtual
Very informative. Well presented. Good tempo.
Robert MOttawa
Mark was a good speaker and resourceful instructor. Exercises were practical and useful.
Ronald MPrivate Client
The instructor is clearly knowledgeable about scrum and other approaches. The course demonstrates the basics of scrum very well.
Matthew BToronto
No nonsense, practical approach, dynamic, very instructive.
Yanick BMontreal
Very knowledgeable in what he is teaching. Passion for scrum.
Mandi AEdmonton
Mark made the class enjoyable. I was initially dreading a 3 day course. After the first day I knew that I could live through the course.
Dickie BPrivate Client
Mark was awesome, very enthusiastic about the subject and more importantly was very knowledgeableabout Scrum Master role and Scrum.
David OPrivate Client
Very useful take on scrum, focused on the prod owners needs and responsibilities. Practical tools to start and plenty of other sources of info to continue growing.
Paula MToronto
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
Thumbs up! Easy to follow. Engaging and thought provoking.
Neil OPrivate Client
Mark Levinson is very knowledgeable in Scrum and has the ability to start you on the right track given your specific workplace problems. He is also able to generalize issues and show how they can be solved with the tools provided in the course.
Hatem NVirtual
Very well structured course with a good variety of topics for further research. Great interaction with class.
Yuri AVirtual
Fantastic instructor. Great real story examples.
Allan CEdmonton
I liked Mark. I think he answered all the questions really well and engaged the group in very good discussion. The prep work was very helpful and I do not feel like I missed out on anything because it was virtual. It was well organized!
Raji RVirtual
Instructor was great and dialed into the topic. He was also effective at managing differing opinions.
Scott BVirtual
Very good two days with excellent discussions. Mark was very adept at provoking these discussions.
Richard MOttawa
Very interactive. Addressed questions and comments directly related to the workplace while discussing and covering course content.
Kyle SOttawa
Mark did an excellent job. I appreciated the hands-on nature of the training wherein we actually tried to do Scrum. He was patient handling all our questions and issues, and managed to keep us engaged despite being on Zoom.
Dan MVirtual
The instructor is well-versed in the material covered and was able to relate it to our issues without telling us how to do it. For a short course we covered a lot of ground, but I did not feel overwhelmed.
Wayne PPrivate Client
Good instruction. Kept it interesting.
Mark OToronto
Excellent instructor and the course was great. A lot of thought provoking exercises that bring home the idea of scrum.
Deena SToronto
Content, Pace, Instructor: all 5/5 stars
LeAnne SOttawa
Instructor was very knowledgable! Incredible library in his head.
Kafia BOttawa
Kept audience engaged, and kept course relevant to entire group. Brought Scrum into how the course was taught! (Neat!)
Steve BOttawa
Excellent course! I learned a lot although I reliaze there's a lot to cover but now I have a very good understanding of scrum.
Martin ROttawa
Awesome and quirky.
Mamuna SToronto
Very knowledgeable, led the session very well.
Bob BPrivate Client
Instructor was very passionate about subject and links theory to concrete examples.
Jean-Philippe BMontreal
Mark was absolutely good. He has a confidence that helps me know what is and is not part of scrum. He has a clarity about the concept of scrum. He allows session participants to see where they can be creative.
Kelly SVirtual
Very helpful and clear. Mark is good at pushing the boundary with good illustration.
Terry NToronto
Mark was great explaining the concepts of Scrum. Practical solutions with testing and QA Implementation.
Ramya RKitchener-Waterloo
Tons of material to get through, Mark did well with the contextual questions from our organization.
Brendan BPrivate Client
Mark is a great instructor and his unique British style made the two day training more interesting.
Jing WEdmonton
5 Stars
Yui HEdmonton
Mark was a great instructor. His quirky ways and sense of humour make for a great course. I was entertained and interested each step of the way.
Philippe BPrivate Client
Mark is great trainer, and explained all the terms in a way for us to easy understand.
Cynthia SVirtual
Great energy. Made the day pass with a mix of humour and data.
Matthew COttawa
This training is beneficial, now it is clear to me what sprint goals, sprint reviews and all the other terms mean and how they can be used to inform, interact and engage team members, and how to help teams become more effective and high performing. I appreciate your speech and examples you provided in class, it helps me better understand the topics. Overall, this is a great and positive training. Thanks Mark!
Alice CVirtual
Clear and open to questions, provides good examples that help illustrate the process.
Radu SPrivate Client
Mark L was the best instructor I've had.
David SOttawa
Provocative, amusing, thanks!
Stefan BPrivate Client
Mark was an awesome instructor, engaging, and very informative and knowledgable.
Tanya BToronto
Mark is a great instructor, very clear and informative. Great course. High recommendable.
Simon BVancouver
Instructor was great, would continue the engaging exercises and involving people in the room.
Hussein RToronto
Great to get this training from the subject matter expert.
Nisha AToronto
Mark knows his stuff. Great leader. Looking forward to reading his blog.
Brian RToronto
Mark is a patient and very organized coach. I appreciate the ability to get through so much information in only 2 days. Mark really focuses on what one needs to have a better understand of scrum and it's benefits.
Brian AVirtual
The CSM course rocks! If you want to immediately jump into the action and improve as you go, this is it. You'll start off as a group of strangers, and find out how quickly you can build a high-performance team. And, if you separately want to read every comprehensive detail there is to know about scrum, Mark will share that with you too.
Nicole BVirtual
Very informative. Well presented. Good tempo.
Robert MOttawa
Mark was a good speaker and resourceful instructor. Exercises were practical and useful.
Ronald MPrivate Client
The instructor is clearly knowledgeable about scrum and other approaches. The course demonstrates the basics of scrum very well.
Matthew BToronto
No nonsense, practical approach, dynamic, very instructive.
Yanick BMontreal
Very knowledgeable in what he is teaching. Passion for scrum.
Mandi AEdmonton
Mark made the class enjoyable. I was initially dreading a 3 day course. After the first day I knew that I could live through the course.
Dickie BPrivate Client
Mark was awesome, very enthusiastic about the subject and more importantly was very knowledgeableabout Scrum Master role and Scrum.
David OPrivate Client
Very useful take on scrum, focused on the prod owners needs and responsibilities. Practical tools to start and plenty of other sources of info to continue growing.
Paula MToronto
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
Thumbs up! Easy to follow. Engaging and thought provoking.
Neil OPrivate Client
Mark Levinson is very knowledgeable in Scrum and has the ability to start you on the right track given your specific workplace problems. He is also able to generalize issues and show how they can be solved with the tools provided in the course.
Hatem NVirtual
Very well structured course with a good variety of topics for further research. Great interaction with class.
Yuri AVirtual
Fantastic instructor. Great real story examples.
Allan CEdmonton
I liked Mark. I think he answered all the questions really well and engaged the group in very good discussion. The prep work was very helpful and I do not feel like I missed out on anything because it was virtual. It was well organized!
Raji RVirtual
Instructor was great and dialed into the topic. He was also effective at managing differing opinions.
Scott BVirtual
Very good two days with excellent discussions. Mark was very adept at provoking these discussions.
Richard MOttawa
Very interactive. Addressed questions and comments directly related to the workplace while discussing and covering course content.
Kyle SOttawa
Mark did an excellent job. I appreciated the hands-on nature of the training wherein we actually tried to do Scrum. He was patient handling all our questions and issues, and managed to keep us engaged despite being on Zoom.
Dan MVirtual
The instructor is well-versed in the material covered and was able to relate it to our issues without telling us how to do it. For a short course we covered a lot of ground, but I did not feel overwhelmed.
Wayne PPrivate Client
Brilliant instructor for a heavy and varied course. Answers questions almost flawlessly and really understands what people need in order to learn effectively.
Analee CPrivate Client
Mark is one of the most interesting humans I’ve had the pleasure to meet. As a student, I can tell he genuinely has our interest and development in mind when creating and delivering his workshops. I can’t say enough good things about the practical knowledge I’ve gained taking this training.
Michael RVirtual
Good instruction. Kept it interesting.
Mark OToronto
Excellent instructor and the course was great. A lot of thought provoking exercises that bring home the idea of scrum.
Deena SToronto
Content, Pace, Instructor: all 5/5 stars
LeAnne SOttawa
Instructor was very knowledgable! Incredible library in his head.
Kafia BOttawa
Kept audience engaged, and kept course relevant to entire group. Brought Scrum into how the course was taught! (Neat!)
Steve BOttawa
Excellent course! I learned a lot although I reliaze there's a lot to cover but now I have a very good understanding of scrum.
Martin ROttawa
Awesome and quirky.
Mamuna SToronto
Very knowledgeable, led the session very well.
Bob BPrivate Client
Instructor was very passionate about subject and links theory to concrete examples.
Jean-Philippe BMontreal
Mark was absolutely good. He has a confidence that helps me know what is and is not part of scrum. He has a clarity about the concept of scrum. He allows session participants to see where they can be creative.
Kelly SVirtual
Very helpful and clear. Mark is good at pushing the boundary with good illustration.
Terry NToronto
Mark was great explaining the concepts of Scrum. Practical solutions with testing and QA Implementation.
Ramya RKitchener-Waterloo
Tons of material to get through, Mark did well with the contextual questions from our organization.
Brendan BPrivate Client
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.