Artificial Intelligence - 9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark's teaching methods make the course fly and help the information stick. He gives a clear understanding of the theory of agile/scrum and real world application tips so students can apply scrum immediately and successfully.
Anne MOttawa
Insanely terrific. I have been bored silly at some Agile training classes. This was 100% interesting… okay, 98%. Very clear, Exceptional memory! I get it now - the value of a *real* pro scrum master.
Simon CVancouver
I cannot say anything but good things about the course, and have been telling many people in my org about it.
Hatem NVirtual
Mark provides clarity into the mystical world of Agile and Scrum with practical examples and Jedi wisdom. Add some psychosocial games into the batch and your in for an adventure. Training will test not just your ability to obtain facts, but leave you pondering the cavernous opportunities for the scum master to be an agent of organizational change.
Petrus BVirtual
This course was exactly what I was looking for! Mark was a very knowledgeable and engaging instructor. I appreciated the hands-on exercises that allowed me to put the methodology into practice with my course mates and learn from the experience. The course material is also top notch. I feel ready to take the exam and put what I've learnt into practice in my workplace.
Anu PVirtual
Brilliant instructor for a heavy and varied course. Answers questions almost flawlessly and really understands what people need in order to learn effectively.
Analee CPrivate Client
Solid course, instructor was knowledgeable and friendly. I liked how it felt like a conversation and not a presentation, so I had pretty high engagement.This subject feels like an applied art, not a list of facts for memorization.
Michael RVirtual
Mark was fantastic and the course was a great!
Henry MVirtual
Great training. Good energy throughout the workshop. Well facilitated. I liked the regular breaks. Good combination of both breakout room exercises and whole group learnings. Good use of technology for a virtual workshop.
Carole GVirtual
It was a really good way to understand the concepts of the Scrum Agile practice making us exercise and see how a real Agile org works.
Newton DMontreal
Objective when needed and directs us to the conclusions. Interesting course.
Andre MMontreal
Excellent. Loved the real world experience brought to the course.
Jason MOttawa
He is very engaging and clear. It was easy to grasp the concepts and apply it to exercises.
Jamielyn CToronto
Mark did a great job teaching, providing examples, and exersises. This is my third session and I would recommend him.
Cheryl ROttawa
No nonsense, practical approach, dynamic, very instructive.
Yanick BMontreal
Mark was knowledgable, engaging, and able to adapt to the needs of the group.
Julian WOttawa
Mark is an ethusiastic engaged instructor. Very knowledgeable on the topic.
Sarah PToronto
Energetic, clear, helpful, inspiring, a great teacher.
Nadil POttawa
All topics were covered and mastered incredibly well. Could confirm his wide knowledge and experience using and explaining scrum.
Lenin QMontreal
I really liked the course and the way it's presented. It was one of the best courses I've took.
Afshin ROttawa
Well spoken and obviously passionate.
Brian REdmonton
He is very motivated. Mark kept us engaged as the day went fast. He was respectful and was active listener, paid attention to cues when we did not understand.
Lyne LOttawa
Mark is awesome! I really enjoyed both courses I took with him. I much prefer in-person interaction to virtual, but his approach worked well.
Nicole BVirtual
Mark is an awesome instructor and he is very knowledgeable.
Samina CVirtual
Good course. Good instructor. No boring moments.
Ashishkumar PMontreal
Mark delivered an excellent course, it was a value-packed 2 days.
Brent COttawa
Mark is terrific at carrying a dialog on agile and his humor and humility make the class fun.
David MVirtual
Good instructor. On point. Assertive and describes the problems and approaches well.
Andrei POttawa
I will highly recommend Mark. I enjoyed the course.
Shamyl NVancouver
Amazing instructor, very clear and breaks our pre-conceived understandings.
Jean-Francois BMontreal
Great flow and preparation. Really knows his stuff and transfer of knowledge is good.
Sonia MMontreal
Mark is a great instructor that gave us a lot of examples. Generated collaboration.
Francois NMontreal
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
Mark did an excellent job. I appreciated the hands-on nature of the training wherein we actually tried to do Scrum. He was patient handling all our questions and issues, and managed to keep us engaged despite being on Zoom.
Dan MVirtual
Mark was great and full of recommendations. He was also very knowledgeable and able to answer all our questions.
Chris MPrivate Client
Mark was a great instructor. He made things really fun and engaging. It wasn't just a boring lecture to sit through for two
days. It kept us engaged and we learned a lot. Thanks Mark!
Geeta BVirtual
Mark was great at teaching the class. He really knows the course and it is obvious Scrum is second nature to him. Real life experience (in class exercises) are key to learning Scrum.
Cara CToronto
Instructor was very knowledgable! Incredible library in his head.
Kafia BOttawa
Excellent course! Not a wasted minute!
John MOttawa
What a great course! I feel that I got exactly what I needed. Mark did an amazing job showing me what I could easily do and what I should accept will take time. Amazing class!
Angela SToronto
Mark is a very knowledgeable and respectful instructor. He kept the information interesting and engaging, and was great at adapting the focus of the content to align with the needs of the participants. The course overall accomplished its goal of providing me with a good feel for the role of a Scrum Master.
Lisa CVirtual
I greatly enjoyed Mark's class. He is obviously a subject matter expert and has great insights.
Mandana BVirtual
Mark appears to be knowledgeable and highly experienced in Scrum and did a great job in creating more clarity for the group on complex concepts.
Ryan RVirtual
Great instruction and high levels of interaction made for an enjoyable course. I gained a greater appreciation for the ScrumMaster role and the game of Scrum!
Kevin BToronto
Mark was able to provide valuable lessons in a short period of time. Using a variety of methods he illustrated and reinforced the key elements of scrum.
Sean BOttawa
Overall excellent instruction to Agile, practical exercises worked well, foundation to applications of principles and desire to learn more established.
Stuart BVancouver
Mark and the course were able to give me a lot of different perspectives on how scrum can be applied. Mark is very knowledgable and has tech background [which] helped myself as we knew the sector better.
Nicholas LOttawa
Course gave me clarity on the basic principles of Scrum. Drove home the power of 'team'.
Lia PToronto
Mark was very knowledgeable and walked us through Scrum using the actual technique. Very good technique.
Kevin COttawa
Mark is very well read, with lots of breadth. Mark helped to challenge participants' ways of thinking that could impede scrum implementation.
Louise BOttawa
Mark was fantastic and the course was a great!
Henry MVirtual
Great training. Good energy throughout the workshop. Well facilitated. I liked the regular breaks. Good combination of both breakout room exercises and whole group learnings. Good use of technology for a virtual workshop.
Carole GVirtual
It was a really good way to understand the concepts of the Scrum Agile practice making us exercise and see how a real Agile org works.
Newton DMontreal
Objective when needed and directs us to the conclusions. Interesting course.
Andre MMontreal
Excellent. Loved the real world experience brought to the course.
Jason MOttawa
He is very engaging and clear. It was easy to grasp the concepts and apply it to exercises.
Jamielyn CToronto
Mark did a great job teaching, providing examples, and exersises. This is my third session and I would recommend him.
Cheryl ROttawa
No nonsense, practical approach, dynamic, very instructive.
Yanick BMontreal
Mark's teaching methods make the course fly and help the information stick. He gives a clear understanding of the theory of agile/scrum and real world application tips so students can apply scrum immediately and successfully.
Anne MOttawa
Mark was knowledgable, engaging, and able to adapt to the needs of the group.
Julian WOttawa
Mark is an ethusiastic engaged instructor. Very knowledgeable on the topic.
Sarah PToronto
Energetic, clear, helpful, inspiring, a great teacher.
Nadil POttawa
All topics were covered and mastered incredibly well. Could confirm his wide knowledge and experience using and explaining scrum.
Lenin QMontreal
I really liked the course and the way it's presented. It was one of the best courses I've took.
Afshin ROttawa
Well spoken and obviously passionate.
Brian REdmonton
He is very motivated. Mark kept us engaged as the day went fast. He was respectful and was active listener, paid attention to cues when we did not understand.
Lyne LOttawa
Mark is awesome! I really enjoyed both courses I took with him. I much prefer in-person interaction to virtual, but his approach worked well.
Nicole BVirtual
Mark is an awesome instructor and he is very knowledgeable.
Samina CVirtual
Good course. Good instructor. No boring moments.
Ashishkumar PMontreal
Mark delivered an excellent course, it was a value-packed 2 days.
Brent COttawa
Mark is terrific at carrying a dialog on agile and his humor and humility make the class fun.
David MVirtual
Good instructor. On point. Assertive and describes the problems and approaches well.
Andrei POttawa
I will highly recommend Mark. I enjoyed the course.
Shamyl NVancouver
Amazing instructor, very clear and breaks our pre-conceived understandings.
Jean-Francois BMontreal
Great flow and preparation. Really knows his stuff and transfer of knowledge is good.
Sonia MMontreal
Mark is a great instructor that gave us a lot of examples. Generated collaboration.
Francois NMontreal
Insanely terrific. I have been bored silly at some Agile training classes. This was 100% interesting… okay, 98%. Very clear, Exceptional memory! I get it now - the value of a *real* pro scrum master.
Simon CVancouver
I cannot say anything but good things about the course, and have been telling many people in my org about it.
Hatem NVirtual
Mark provides clarity into the mystical world of Agile and Scrum with practical examples and Jedi wisdom. Add some psychosocial games into the batch and your in for an adventure. Training will test not just your ability to obtain facts, but leave you pondering the cavernous opportunities for the scum master to be an agent of organizational change.
Petrus BVirtual
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
Mark did an excellent job. I appreciated the hands-on nature of the training wherein we actually tried to do Scrum. He was patient handling all our questions and issues, and managed to keep us engaged despite being on Zoom.
Dan MVirtual
This course was exactly what I was looking for! Mark was a very knowledgeable and engaging instructor. I appreciated the hands-on exercises that allowed me to put the methodology into practice with my course mates and learn from the experience. The course material is also top notch. I feel ready to take the exam and put what I've learnt into practice in my workplace.
Anu PVirtual
Mark was great and full of recommendations. He was also very knowledgeable and able to answer all our questions.
Chris MPrivate Client
Mark was a great instructor. He made things really fun and engaging. It wasn't just a boring lecture to sit through for two
days. It kept us engaged and we learned a lot. Thanks Mark!
Geeta BVirtual
Mark was great at teaching the class. He really knows the course and it is obvious Scrum is second nature to him. Real life experience (in class exercises) are key to learning Scrum.
Cara CToronto
Instructor was very knowledgable! Incredible library in his head.
Kafia BOttawa
Excellent course! Not a wasted minute!
John MOttawa
Brilliant instructor for a heavy and varied course. Answers questions almost flawlessly and really understands what people need in order to learn effectively.
Analee CPrivate Client
What a great course! I feel that I got exactly what I needed. Mark did an amazing job showing me what I could easily do and what I should accept will take time. Amazing class!
Angela SToronto
Mark is a very knowledgeable and respectful instructor. He kept the information interesting and engaging, and was great at adapting the focus of the content to align with the needs of the participants. The course overall accomplished its goal of providing me with a good feel for the role of a Scrum Master.
Lisa CVirtual
I greatly enjoyed Mark's class. He is obviously a subject matter expert and has great insights.
Mandana BVirtual
Mark appears to be knowledgeable and highly experienced in Scrum and did a great job in creating more clarity for the group on complex concepts.
Ryan RVirtual
Great instruction and high levels of interaction made for an enjoyable course. I gained a greater appreciation for the ScrumMaster role and the game of Scrum!
Kevin BToronto
Mark was able to provide valuable lessons in a short period of time. Using a variety of methods he illustrated and reinforced the key elements of scrum.
Sean BOttawa
Overall excellent instruction to Agile, practical exercises worked well, foundation to applications of principles and desire to learn more established.
Stuart BVancouver
Solid course, instructor was knowledgeable and friendly. I liked how it felt like a conversation and not a presentation, so I had pretty high engagement.This subject feels like an applied art, not a list of facts for memorization.
Michael RVirtual
Mark and the course were able to give me a lot of different perspectives on how scrum can be applied. Mark is very knowledgable and has tech background [which] helped myself as we knew the sector better.
Nicholas LOttawa
Course gave me clarity on the basic principles of Scrum. Drove home the power of 'team'.
Lia PToronto
Mark was very knowledgeable and walked us through Scrum using the actual technique. Very good technique.
Kevin COttawa
Mark is very well read, with lots of breadth. Mark helped to challenge participants' ways of thinking that could impede scrum implementation.
Louise BOttawa
Confused? Burnt Out? Disillusioned?
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Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
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If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
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Artificial Intelligence - 7 min read
Canada's AI Strategy Mistakes Adoption for Productivity
There is a massive gap between claiming AI will boost productivity and actually fixing bottlenecks. Lessons from Canada's healthcare system and Humber River Hospital.
Read full article
Scrum Events and Artifacts - 8 min read
How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
Product Backlog refinement isn't about writing User Stories, it's about having conversations. Learn to fix some of the most common problems with the Refinement process.
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.