Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Had little to no knowledge/training of Scrum & Agile and this was a great intro, with a couple of deep(er) dives. This course definitely helped me get introduced to Scrum and the world of Agile. While it's nice that scrum doesn't explicitly tell you how to do something, it definitely requires a significant amount of application in the real world to learn it.
Daneila DToronto
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
It has been a long time where 5 days of work didn't feel like 5 days. The course was so fun, I really enjoyed coming into work.
Cong LVancouver
I liked him. I did Scrum Master certification with him a long time ago and, when my colleague and I thought about doing PO training, I suggested we searched to see if he was still active. We feel his experience when he talks.
Christian DVirtual
Masters the subject more than anyone else I've met.
Carlo DMontreal
Second course with Mark went great. I have to figure out how to afford more?
David HMontreal
Two thumb up! = Great, very worthy for the money I paid.
Juan Manuel GOttawa
The course was fun, engaging, and highly responsive to participants. The complete lack of Powerpoint and bulleted lists was amazingly refreshing. Using a Sprint board to run the course was ingenious.
Robin GToronto
Mark is a very smart, passionate, knowledgable trainer, with a charismatic personality and great pedagogical skills. I see his potential to change companies culture. The course really taught me many things and made me want to read and know more!
Iulia AToronto
Interaction was great, content is very useful and can be applied to improve our way right way. Nice control of the group by the instructor.
Ana BMontreal
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
Awesome!! Very captivating, approachable and well spoken. Provoked conversation and posed questions in a manner that made you think
Katherine HKitchener-Waterloo
The instructor and course were generally excellent – the curriculum was thorough, and the instructor was engaging. I definitely feel like I came out a lot more knowledgeable
about Scrum and both the PO and Scrum Master roles (despite the fact that this was not Scrum Master training), and I have lots of ideas percolating on how to implement Agile strategies in my work and with my team.
Natasha HVirtual
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
I really enjoyed Mark, despite not being my sector I was able to make connections and take away information.
Catherine BOttawa
The instructor did a great job in getting people to participate and make sure everyone followed along.
George HPrivate Client
Very patient. Really liked the group activity where we had to work in Sprints on user stories.
Anita AVirtual
Mark was a very knowledgeable instructor and very passionate about the material. For a brand new subject area, I was very content and feeling comfortable in training (which usually is not the normal case). Whatever little pre-knowledge I had, this was a very great course. I took my own notes by hand and will strive the use the material as much as possible where I can. I did all of the pre-work and it definitely helped. Thank you for the training !
Brian BVirtual
Mark has been very important in teaching us the scrummaster role and scrum processes.
Maxime GMontreal
Excellent communicator and interacts well with the class. Great knowledge of course material and a genuine advocate of Scrum.
Tony CToronto
Instructor is super knowledgeable and shared his wealth of expertise in a meaning manner.
Randy GPrivate Client
The instructor Mark was very knowledgeable and provided lots of knowledge and examples. I learned a lot but did not realize what a huge topic this is.
Andrei DToronto
I felt a great sense of relief that I could do something to improve how my team delivers software.
Stephen GPrivate Client
Instructor was clearly knowledgable and many examples were given. I was able to follow with nearly no prior scrum/Agile experience.
Kevin KOttawa
Great energy. Interesting course material.
Julie CToronto
Mark taught the course in-depth; I gained a lot of knowledge on facilitating a scrum team in achieving its goals. Thanks a lot for such an amazing presentation format.
Be-Done IVirtual
Overall very well structured course. It helped me see the benefits of Scrum and learned how to apply it.
Nazir EOttawa
Very knowledgeable, led the session very well.
Bob BPrivate Client
Course was great. Mark was terrific! Kept us involved and thinking.
Anne DPrivate Client
Mark is amazing. He is a knowledgeable instructor about scrum and I would like to attend another course with him. He taught me the basic and theories of scrum. Now i will need to integrate it with the work place. I enjoyed this course as it provided me with the concept of scrum to bring forward to my team at work.
Justin CVirtual
Mark was an informative, fun instructor who utilized the time given to him to teach us scrum.
Brendan GEdmonton
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
Mark is fun and engaging and has a great way of importing information in a memorable way.
Brittany LOttawa
I thought the overall course material was excellent and was well present by a very dynamic and thoughful instructor.
Austin DOttawa
Very informative and interesting introduction to the concepts and principles of Agile development and Scrum.
Michael HVancouver
The course was well led, I found it very useful. Allowing the conversations to go on was nice as a lot of the issues were issues I was experiencing as well. I found Mark to be pleasant and extremely knowledgeable.
Jeff FVirtual
The course was really interactive, Mark did a great job at running the course online during the pandemic. He was always willing to answer questions and provide relevant resources. I like that the focus during class-time was more on effective implementation in the real world rather than learning text-book material.
Agata BVirtual
Very knowledgeable instructor about scrum and software development in general.
Elizabeth GOttawa
Mark's enthusiam was contagious. His energy and humor brought Scrum alive! I enjoyed the examples and many aspects we covered.
Michelle HKitchener-Waterloo
Excellent instruction with deep knowledge of scrum. All questions or clarfications were answered. Provided information I can take back to my team.
Emilia KOttawa
I found the instructor extremely engaging and very knowledgeable about the subject. The time flew by!
Granville GOttawa
Great session overall. Appreciate your openness and honesty.
Lisa FToronto
Amazing instructor! Makes you feel like he knows from ages! Very interactive class.
Kaushik KVirtual
It's a pleasure knowing my instructor and I'm motivated to learn and read more.
Difei DToronto
Mark, you master it! Many thanks for making this content easy to understand.
Bertrand LVirtual
Course was great and enjoyable. Lots of make you think kind of questions.
Andrew FOttawa
This was a very illuminating overview of Scrum roles and best practices, taught by a very engaging instructor.
Douglas GPrivate Client
Very knowledgeable teacher with tons of examples and real life stories.
Alex BMontreal
Strong instructor, great knowledge of the material. A very good pace.
Ken AKitchener-Waterloo
This course gave me a new insight into delivering better software for the customer more effectively.
Len CVancouver
Interaction was great, content is very useful and can be applied to improve our way right way. Nice control of the group by the instructor.
Ana BMontreal
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
Awesome!! Very captivating, approachable and well spoken. Provoked conversation and posed questions in a manner that made you think
Katherine HKitchener-Waterloo
Had little to no knowledge/training of Scrum & Agile and this was a great intro, with a couple of deep(er) dives. This course definitely helped me get introduced to Scrum and the world of Agile. While it's nice that scrum doesn't explicitly tell you how to do something, it definitely requires a significant amount of application in the real world to learn it.
Daneila DToronto
The instructor and course were generally excellent – the curriculum was thorough, and the instructor was engaging. I definitely feel like I came out a lot more knowledgeable
about Scrum and both the PO and Scrum Master roles (despite the fact that this was not Scrum Master training), and I have lots of ideas percolating on how to implement Agile strategies in my work and with my team.
Natasha HVirtual
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
I really enjoyed Mark, despite not being my sector I was able to make connections and take away information.
Catherine BOttawa
The instructor did a great job in getting people to participate and make sure everyone followed along.
George HPrivate Client
Very patient. Really liked the group activity where we had to work in Sprints on user stories.
Anita AVirtual
Mark was a very knowledgeable instructor and very passionate about the material. For a brand new subject area, I was very content and feeling comfortable in training (which usually is not the normal case). Whatever little pre-knowledge I had, this was a very great course. I took my own notes by hand and will strive the use the material as much as possible where I can. I did all of the pre-work and it definitely helped. Thank you for the training !
Brian BVirtual
Mark has been very important in teaching us the scrummaster role and scrum processes.
Maxime GMontreal
Excellent communicator and interacts well with the class. Great knowledge of course material and a genuine advocate of Scrum.
Tony CToronto
Instructor is super knowledgeable and shared his wealth of expertise in a meaning manner.
Randy GPrivate Client
The instructor Mark was very knowledgeable and provided lots of knowledge and examples. I learned a lot but did not realize what a huge topic this is.
Andrei DToronto
I felt a great sense of relief that I could do something to improve how my team delivers software.
Stephen GPrivate Client
Instructor was clearly knowledgable and many examples were given. I was able to follow with nearly no prior scrum/Agile experience.
Kevin KOttawa
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
Great energy. Interesting course material.
Julie CToronto
Mark taught the course in-depth; I gained a lot of knowledge on facilitating a scrum team in achieving its goals. Thanks a lot for such an amazing presentation format.
Be-Done IVirtual
Overall very well structured course. It helped me see the benefits of Scrum and learned how to apply it.
Nazir EOttawa
Very knowledgeable, led the session very well.
Bob BPrivate Client
Course was great. Mark was terrific! Kept us involved and thinking.
Anne DPrivate Client
Mark is amazing. He is a knowledgeable instructor about scrum and I would like to attend another course with him. He taught me the basic and theories of scrum. Now i will need to integrate it with the work place. I enjoyed this course as it provided me with the concept of scrum to bring forward to my team at work.
Justin CVirtual
Mark was an informative, fun instructor who utilized the time given to him to teach us scrum.
Brendan GEdmonton
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
Mark is fun and engaging and has a great way of importing information in a memorable way.
Brittany LOttawa
I thought the overall course material was excellent and was well present by a very dynamic and thoughful instructor.
Austin DOttawa
Very informative and interesting introduction to the concepts and principles of Agile development and Scrum.
Michael HVancouver
The course was well led, I found it very useful. Allowing the conversations to go on was nice as a lot of the issues were issues I was experiencing as well. I found Mark to be pleasant and extremely knowledgeable.
Jeff FVirtual
The course was really interactive, Mark did a great job at running the course online during the pandemic. He was always willing to answer questions and provide relevant resources. I like that the focus during class-time was more on effective implementation in the real world rather than learning text-book material.
Agata BVirtual
Very knowledgeable instructor about scrum and software development in general.
Elizabeth GOttawa
It has been a long time where 5 days of work didn't feel like 5 days. The course was so fun, I really enjoyed coming into work.
Cong LVancouver
Mark's enthusiam was contagious. His energy and humor brought Scrum alive! I enjoyed the examples and many aspects we covered.
Michelle HKitchener-Waterloo
I liked him. I did Scrum Master certification with him a long time ago and, when my colleague and I thought about doing PO training, I suggested we searched to see if he was still active. We feel his experience when he talks.
Christian DVirtual
Excellent instruction with deep knowledge of scrum. All questions or clarfications were answered. Provided information I can take back to my team.
Emilia KOttawa
I found the instructor extremely engaging and very knowledgeable about the subject. The time flew by!
Granville GOttawa
Great session overall. Appreciate your openness and honesty.
Lisa FToronto
Amazing instructor! Makes you feel like he knows from ages! Very interactive class.
Kaushik KVirtual
It's a pleasure knowing my instructor and I'm motivated to learn and read more.
Difei DToronto
Mark, you master it! Many thanks for making this content easy to understand.
Bertrand LVirtual
Course was great and enjoyable. Lots of make you think kind of questions.
Andrew FOttawa
Masters the subject more than anyone else I've met.
Carlo DMontreal
This was a very illuminating overview of Scrum roles and best practices, taught by a very engaging instructor.
Douglas GPrivate Client
Second course with Mark went great. I have to figure out how to afford more?
David HMontreal
Two thumb up! = Great, very worthy for the money I paid.
Juan Manuel GOttawa
Very knowledgeable teacher with tons of examples and real life stories.
Alex BMontreal
The course was fun, engaging, and highly responsive to participants. The complete lack of Powerpoint and bulleted lists was amazingly refreshing. Using a Sprint board to run the course was ingenious.
Robin GToronto
Mark is a very smart, passionate, knowledgable trainer, with a charismatic personality and great pedagogical skills. I see his potential to change companies culture. The course really taught me many things and made me want to read and know more!
Iulia AToronto
Strong instructor, great knowledge of the material. A very good pace.
Ken AKitchener-Waterloo
This course gave me a new insight into delivering better software for the customer more effectively.
Len CVancouver
Confused? Burnt Out? Disillusioned?
WE FEEL YOUR PAIN
Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
New to Scrum
Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
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Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application.
Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
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Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
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Scrum Events and Artifacts8 min read
How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
Product Backlog refinement isn't about writing User Stories, it's about having conversations. Learn to fix some of the most common problems with the Refinement process.
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.