Put an End to Ineffective Scrum

Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.

8000+

Students certified

96%

Client retention rate

20+

Years of Agile experience

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We've helped 8000+ people find success using Scrum

Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.

Another excellent course! Great balance of theory, exercises, and anecdotes.
Adam BOttawa
Very informative, with humour. Easy to understand for non-technical folks.
Tetyana OOttawa
I absolutely love your practical pragmatic approach to delivering information. Very conductive to learning.
Mandy JOttawa
Excellent communicator, good at focusing on the important topics.
Mick BPrivate Client
Mark presents an honest, relatable view of Scrum and the role of the ScrumMaster using relevant and practical class exercises. The class materials are thoughtfully designed and well-adapted to a live remote learning environment. Mark answers class questions by drawing on his years of experience practicing Scrum at various organizations and background as both an educator and student of cognitive sciences. AgilePainRelief provides free resources that extend your learning beyond the classroom; look no further!
Stephane GVirtual
Course was fantastic and informative. The instructor did his best to include as much of the expensive material as he could. It was engaging and fun to listen to. I would highly recomment this training to anyone interested in the Scrum methology.
Derrick BOttawa
The combination of hands-on practice and excellent facilitation style made this course enjoyable, useful and very applicable to my day to day life as a Project Manager. The content was carefully curated and meaningful discussions were had during the session. It was engaging, interactive and insightful! I would highly recommend Mark and the Agile Pain Relief company for anyone looking to do their CSM training and pass the exam!
Valerie GVirtual
Mark was great. Excellent sense of humor, great ability to adapt, wealth of business and sugject matter knowledge.
Jesse BPrivate Client
Good course and instructor was great. I didn't fall asleep once.
Samsong CEdmonton
Mark is an excellent trainer with examples and practices. Very organized and the best thing is his response to our questions with example, in addition, the amount of references that might help up improve as a scrum master.
Dona AMontreal
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
I really enjoyed my experience with Agile Pain Relief and the 2 day CSM course. It was highly informative, interactive, and engaging, even with the hurdle of being fully virtual. Mark was thoughtful, patient, and ready to answer any question that came his way. I found the workshop to be not only educational, but also a great exercise in building confidence.
Katie HVirtual
The CSM course was extremely valuable in understanding the theorotical and practical concepts and techniques necessary to start my journey as Scrum Master. Mark was a knowledgeable and flexible facilitor.
Erik GToronto
Amazing experience. Mark is a great inspirational mentor. Teaches me how to approach problems and think out of the box.
Ben HKitchener-Waterloo
Two thumb up! = Great, very worthy for the money I paid.
Juan Manuel GOttawa
Mark is engaging, very knowledgeable and morphs to the class knowledge. His sense of humor is also appreciated.
Malisha CToronto
Solid grounding in Scrum and examples to apply it at work.
John CVancouver
The instructor did a great job in getting people to participate and make sure everyone followed along.
George HPrivate Client
The course included everything I hoped to cover and Mark very well demonstrated its content.
Jerome CToronto
Mark is very knowledgeable and really challenges the class to engage, speak, think about the core concepts, even when it’s messy/unclear in “real world” situations. I talked to a couple of my colleagues afterward and even the ones who were having difficulty with the usefulness of Scrum in their professional lives really enjoyed the course and the instructor, myself included.
Louis BVirtual
I felt a great sense of relief that I could do something to improve how my team delivers software.
Stephen GPrivate Client
Great course material and energetic instructor.
Chris HPrivate Client
Good energy. Good examples. Kept the class on track.
Wilson CEdmonton
Amazing instructor, very clear and breaks our pre-conceived understandings.
Jean-Francois BMontreal
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
The variation of types of exercises kept things interesting, much better than answer questions.
Michael GOttawa
Thanks for being so responsive and Agile in your approach to leading the class.
Deb BKitchener-Waterloo
Well prepared, knows how to put practice into play and have passion for ideas/critical thinking.
Jamie HOttawa
Great course! Very engaging and knowlegeable instructor.
Kolin BOttawa
Great, eloquent, knowledgeable.
Mladen JToronto
I really enjoyed the workshop and I think the examples were really helpful in understanding the basics of scrum.
Louis-Pierre DMontreal
Mark delivered what I think is one of the best adult learning, in a corporate training environment, I’ve experienced. And it was remote! It was engaging, entertaining and very useful. I was also very fortunate to have a great team which significantly enriched my experience.
Noah CVirtual
Instructor was great, very knowledgeable and open to questions. The course opened my eyes to scrum mechanics. I now understand what scrummaster in the team was attempting to do.
Sharon JEdmonton
A very rewarding learning experience. Timeboxed for two days, that really provides business value for future scrum masters /Agile practioners.
Delia DMontreal
Great energy. Made the day pass with a mix of humour and data.
Matthew COttawa
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
It was great! Very well explained and engaging.
Donald HToronto
I found the instructor extremely engaging and very knowledgeable about the subject. The time flew by!
Granville GOttawa
This course has validated what I want to do for the rest of my career.
Diane KVancouver
I feel like the structure of the course is good in how it is treated as a backlog with all the participants prioritizing topics.
Aaron GOttawa
Very knowledgeable in what he is teaching. Passion for scrum.
Mandi AEdmonton
Mark is great and the course is very valuable. I really appricate your time and patience. We covered a lot of mtaterial which is great.
William DOttawa
Mark did an awesome job. He is very knowledgable, helpful, and patient. I will recommend this course for sure.
Jamal EToronto
Using Scrum to teach Scrum. Perfect.
Andrew COttawa
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
Mark is very entertaining and knowledgable, the combination of which made for a great two days of training, well done!
Daniel JKitchener-Waterloo
Mark leads the class on an explanation of the topics and provides traps to ensure students can learn from practice.
Peter CPrivate Client
Mark made the class enjoyable. I was initially dreading a 3 day course. After the first day I knew that I could live through the course.
Dickie BPrivate Client
Mark was an engaging and passionate instructor. I appreciated his concise explanations, and the time he took after his first day to discuss specifics about my organization with me.
Adam FOttawa
He is funny. And smart. And a good storyteller. All together = great combo.
Melanie HEdmonton

Confused? Burnt Out? Disillusioned?
WE FEEL YOUR PAIN

Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.

New to Scrum

New to Scrum

Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.

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Get Certified

Certified Scrum Training

Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application. 

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Effective Scrum

Fix Broken Scrum

If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.

Learn Effective Scrum

Your Trusted Resource Center for Everything Scrum & Agile

Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.

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Why choose us

Get exclusive bonuses with our Scrum Alliance Certified Scrum training

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Future-proof blueprint

A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.

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Personal coaching

Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.

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Resources

When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.

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Community access

A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.

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Lean Coffee

Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.

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Money-back guarantee

You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.

Get Certified

Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.

About this course

Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.

Learning and Benefits

Relatable Scenarios

Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.

Respected Certification

Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.

Practical Exercises

With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.

Jargon-Free Learning

This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.

Career Advancement

Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.

GenAI for Systems Thinking

Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.

Ongoing Support

Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.