Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
A great course for those who wish to change their conventional PM perspective to a more open and agile one.
Catherine HMontreal
Really enjoyed the course. Mark has a unique way of explaining concepts that have a very positive effect on the learning process.
Daniel LMontreal
Mark is an excellent instructor with lots of experience-based knowledge. He goes beyond teaching the basics by applying, and letting us apply, the knowledge to real world example.
Ettore CMontreal
Second course with Mark went great. I have to figure out how to afford more?
David HMontreal
I learned a lot and the content was far more enganging than I expected it to be. I come away with many improvements I can make to my organization. Thanks and well done.
Dan CKitchener-Waterloo
Brilliant! Truly enjoyed the information and material. Instructor related well to class and provided for fantastic environment for learning. Would recommend this course and facilitator in a heart beat.
Raquel BPrivate Client
Instructor was engaged, interesting, and fun. He included all members in discussion and Q/A. The course provided me with what I need to start effectively using scrum at work.
Erik CEdmonton
Mark is an excellent trainer with examples and practices. Very organized and the best thing is his response to our questions with example, in addition, the amount of references that might help up improve as a scrum master.
Dona AMontreal
Mark was a great instructor! Very enthusiastic about the course and assisting its participants in becoming successful product owners. Incredibly knowledgeable and entertaining.
Elizabeth CToronto
I was impressed. The most valuable thing was not the principles (already knew most intellectually) but the instructor's zen master answers to challnges/questions. This aided in more intutive knowledge.
David AEdmonton
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
I wanted to take the time to leave this review after seeing how my new Scrum knowledge has impacted my work. Now, I can confidently say that the training not only gave me a deeper understanding of Agile and Scrum but also boosted my confidence, motivation, and drive. I apply my new skills every single day, and they have made a significant difference in how I support my teams.
Mark, thank you for contributing to my growth—I’m so glad I took this step. Your training was engaging, insightful, and truly life-changing for anyone passionate about Scrum and Agile. I highly recommend this certification to anyone looking to elevate their skills and make a real impact in their teams!
Anastasia FVirtual
Going into this training course my expectation was between boring and somewhat engaging as per my previous experience with training. I was pleasantly surprised. I found Mark entertaining and the course material laid out in a way as to keep the class engaged and interactive at all times. Well done. Will not hesitate to recommend your class(es) to anyone.
Jean-Michel HOttawa
Very concise, clear material. Lots of experience went into the material and live explanation.
Justin LKitchener-Waterloo
Very knowledgeable, led the session very well.
Bob BPrivate Client
Thank you very much. I learned a great deal and have already been seeing opportunities to apply the infrastructure learned.
Hugh HOttawa
Mark was very enthusiastic and encouraging to learn from. He was very open to all ideas, and did not hesitate to tell us how we can better our companies.
Kelvin HVirtual
AMAZING! Funny, interesting, engaging course!
Bassem HMontreal
A wealth of useful and interesting knowledge.
Sarah HEdmonton
Very well presented to the needs of the students. Adapts to the questions and situations very well. Like real life examples encouraged discussion.
Hoyt LPrivate Client
Terrific! Well thought out responses to questions. Great base of experience. Practical approach to teaching. 10/10
Edward LOttawa
Awesome, good humour and very knowledgeable about side elements and how they come into play.
Daniel LOttawa
I like the way the course was taught through examples and games. I found personal anecdotes helpful in understanding concepts.
Randy EOttawa
Instructor was very knowledgeable and expressed his thoughts honestly and concisely. Course was very informative.
Lorne APrivate Client
Made me THINK!!! Provided Framework
Mike CPrivate Client
Excellent communicator, good at focusing on the important topics.
Mick BPrivate Client
I thoroughly enjoyed my time with Mark. I learned a lot and appreciate his teaching style.
Kendall APrivate Client
Mark Levison is a good coach, very knowledgeable and not boring.
Pradeep CPrivate Client
You have a deep understanding of the Scrum methodology. You are good listener and you are able to adapt to your audience. I am really satisfied and will recommend you.
Eric LMontreal
The course was awesome with great instructor. It was great to have the groups for exercices and then discuss with trainer.
Françoise DVirtual
Thoroughly knowledgeable about subject.
Enwei CVancouver
Great course! Very down to earth and humourous instructor. Would recommend to others!
Steve BKitchener-Waterloo
I had the best two days of practical training on Agile. Instructor has logical answers to my questions.
Angie EEdmonton
Awesome instructor.
Faik FKitchener-Waterloo
Mark is a patient and very organized coach. I appreciate the ability to get through so much information in only 2 days. Mark really focuses on what one needs to have a better understand of scrum and it's benefits.
Brian AVirtual
Mark is very knowledgeable and his experience with Agile and Scrum was awesome as he was able to provide lots of tips and examples.
Sophie CVirtual
Excellent instruction with deep knowledge of scrum. All questions or clarfications were answered. Provided information I can take back to my team.
Emilia KOttawa
Instructor is very informative. Voice calming and clear with good balance of up/down/tone.
Hanh LToronto
Good. Has lots of experience.
Jimmy AEdmonton
Passionate, Articulate, Well organized, and knowledgeable. Highly recommended
Nick KVancouver
Knows course material well. Quick to answer all questions.
Michael BEdmonton
Mark is awesome! I really enjoyed both courses I took with him. I much prefer in-person interaction to virtual, but his approach worked well.
Nicole BVirtual
Great agenda, engaging instructor, relevant examples and exercises. 10/10 rating
Ed AVancouver
Very good format and flow to course. Good idea to structure course in Agile format so we can experience Agile first hand.
Julia APrivate Client
The course included everything I hoped to cover and Mark very well demonstrated its content.
Jerome CToronto
Mark was a great instructor. His quirky ways and sense of humour make for a great course. I was entertained and interested each step of the way.
Philippe BPrivate Client
Course was fantastic and informative. The instructor did his best to include as much of the expensive material as he could. It was engaging and fun to listen to. I would highly recomment this training to anyone interested in the Scrum methology.
Derrick BOttawa
I enjoyed this interactive class with Mark. So much more entertaining then watching slide after slide of a Powerpoint.
Shelley COttawa
Amazing instructor! Makes you feel like he knows from ages! Very interactive class.
Kaushik KVirtual
Very concise, clear material. Lots of experience went into the material and live explanation.
Justin LKitchener-Waterloo
Very knowledgeable, led the session very well.
Bob BPrivate Client
Thank you very much. I learned a great deal and have already been seeing opportunities to apply the infrastructure learned.
Hugh HOttawa
Mark was very enthusiastic and encouraging to learn from. He was very open to all ideas, and did not hesitate to tell us how we can better our companies.
Kelvin HVirtual
AMAZING! Funny, interesting, engaging course!
Bassem HMontreal
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
A wealth of useful and interesting knowledge.
Sarah HEdmonton
Very well presented to the needs of the students. Adapts to the questions and situations very well. Like real life examples encouraged discussion.
Hoyt LPrivate Client
A great course for those who wish to change their conventional PM perspective to a more open and agile one.
Catherine HMontreal
Terrific! Well thought out responses to questions. Great base of experience. Practical approach to teaching. 10/10
Edward LOttawa
Awesome, good humour and very knowledgeable about side elements and how they come into play.
Daniel LOttawa
I like the way the course was taught through examples and games. I found personal anecdotes helpful in understanding concepts.
Randy EOttawa
Instructor was very knowledgeable and expressed his thoughts honestly and concisely. Course was very informative.
Lorne APrivate Client
Made me THINK!!! Provided Framework
Mike CPrivate Client
Really enjoyed the course. Mark has a unique way of explaining concepts that have a very positive effect on the learning process.
Daniel LMontreal
Mark is an excellent instructor with lots of experience-based knowledge. He goes beyond teaching the basics by applying, and letting us apply, the knowledge to real world example.
Ettore CMontreal
Excellent communicator, good at focusing on the important topics.
Mick BPrivate Client
I thoroughly enjoyed my time with Mark. I learned a lot and appreciate his teaching style.
Kendall APrivate Client
Second course with Mark went great. I have to figure out how to afford more?
David HMontreal
Mark Levison is a good coach, very knowledgeable and not boring.
Pradeep CPrivate Client
You have a deep understanding of the Scrum methodology. You are good listener and you are able to adapt to your audience. I am really satisfied and will recommend you.
Eric LMontreal
The course was awesome with great instructor. It was great to have the groups for exercices and then discuss with trainer.
Françoise DVirtual
I learned a lot and the content was far more enganging than I expected it to be. I come away with many improvements I can make to my organization. Thanks and well done.
Dan CKitchener-Waterloo
Thoroughly knowledgeable about subject.
Enwei CVancouver
Brilliant! Truly enjoyed the information and material. Instructor related well to class and provided for fantastic environment for learning. Would recommend this course and facilitator in a heart beat.
Raquel BPrivate Client
Great course! Very down to earth and humourous instructor. Would recommend to others!
Steve BKitchener-Waterloo
Instructor was engaged, interesting, and fun. He included all members in discussion and Q/A. The course provided me with what I need to start effectively using scrum at work.
Erik CEdmonton
Mark is an excellent trainer with examples and practices. Very organized and the best thing is his response to our questions with example, in addition, the amount of references that might help up improve as a scrum master.
Dona AMontreal
Mark was a great instructor! Very enthusiastic about the course and assisting its participants in becoming successful product owners. Incredibly knowledgeable and entertaining.
Elizabeth CToronto
I had the best two days of practical training on Agile. Instructor has logical answers to my questions.
Angie EEdmonton
Awesome instructor.
Faik FKitchener-Waterloo
Mark is a patient and very organized coach. I appreciate the ability to get through so much information in only 2 days. Mark really focuses on what one needs to have a better understand of scrum and it's benefits.
Brian AVirtual
Mark is very knowledgeable and his experience with Agile and Scrum was awesome as he was able to provide lots of tips and examples.
Sophie CVirtual
Excellent instruction with deep knowledge of scrum. All questions or clarfications were answered. Provided information I can take back to my team.
Emilia KOttawa
Instructor is very informative. Voice calming and clear with good balance of up/down/tone.
Hanh LToronto
I was impressed. The most valuable thing was not the principles (already knew most intellectually) but the instructor's zen master answers to challnges/questions. This aided in more intutive knowledge.
David AEdmonton
Good. Has lots of experience.
Jimmy AEdmonton
Passionate, Articulate, Well organized, and knowledgeable. Highly recommended
Nick KVancouver
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
Knows course material well. Quick to answer all questions.
Michael BEdmonton
I wanted to take the time to leave this review after seeing how my new Scrum knowledge has impacted my work. Now, I can confidently say that the training not only gave me a deeper understanding of Agile and Scrum but also boosted my confidence, motivation, and drive. I apply my new skills every single day, and they have made a significant difference in how I support my teams.
Mark, thank you for contributing to my growth—I’m so glad I took this step. Your training was engaging, insightful, and truly life-changing for anyone passionate about Scrum and Agile. I highly recommend this certification to anyone looking to elevate their skills and make a real impact in their teams!
Anastasia FVirtual
Mark is awesome! I really enjoyed both courses I took with him. I much prefer in-person interaction to virtual, but his approach worked well.
Nicole BVirtual
Great agenda, engaging instructor, relevant examples and exercises. 10/10 rating
Ed AVancouver
Very good format and flow to course. Good idea to structure course in Agile format so we can experience Agile first hand.
Julia APrivate Client
The course included everything I hoped to cover and Mark very well demonstrated its content.
Jerome CToronto
Mark was a great instructor. His quirky ways and sense of humour make for a great course. I was entertained and interested each step of the way.
Philippe BPrivate Client
Course was fantastic and informative. The instructor did his best to include as much of the expensive material as he could. It was engaging and fun to listen to. I would highly recomment this training to anyone interested in the Scrum methology.
Derrick BOttawa
I enjoyed this interactive class with Mark. So much more entertaining then watching slide after slide of a Powerpoint.
Shelley COttawa
Going into this training course my expectation was between boring and somewhat engaging as per my previous experience with training. I was pleasantly surprised. I found Mark entertaining and the course material laid out in a way as to keep the class engaged and interactive at all times. Well done. Will not hesitate to recommend your class(es) to anyone.
Jean-Michel HOttawa
Amazing instructor! Makes you feel like he knows from ages! Very interactive class.
Kaushik KVirtual
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.