Artificial Intelligence
- 5 min read
AI Chatbots for Agile Coaches: Why They Fail
Agile is about people. Discover why AI chatbots can't replace human expertise and the dangers of relying on them for coaching.
Read full articlePut an End to Ineffective Scrum
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We've helped 8000+ people find success using Scrum
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Very smart and knowledgeable about not only Scrum but also Agile practices. Didn't mince words and instilled confidence in us that we could make his advice work for us.
Simon LOttawa
Mark's session was a great combination of theory, practical exercises and real life stories that kept this learner engaged and involved. Time spent was definitely worthwhile. Thanks!
Justin LVirtual
I wanted to take the time to leave this review after seeing how my new Scrum knowledge has impacted my work. Now, I can confidently say that the training not only gave me a deeper understanding of Agile and Scrum but also boosted my confidence, motivation, and drive. I apply my new skills every single day, and they have made a significant difference in how I support my teams.
Mark, thank you for contributing to my growth—I’m so glad I took this step. Your training was engaging, insightful, and truly life-changing for anyone passionate about Scrum and Agile. I highly recommend this certification to anyone looking to elevate their skills and make a real impact in their teams!
Anastasia FVirtual
Mark is a very engaging instructor. He combines his scrum master knowledge with humour and demontrates both in real situations. He has inspired me through this course to be a great scrum master!
Lisa MToronto
Mark was a patient and enthusiastic teacher, with knowledge spanning multiple industries. The course itself was a great mix of learning with lots of opportunities to do hands-on activities to really cement understanding. At the end of the course I felt confident in my understanding and my ability to pass the certification test. Thank you, Mark
Carrie BVirtual
Wonderful. Very interactive. Humourous.
Fred HToronto
Mark was a great instructor with the curse of knowledge (in a good way). Detailed examples, solid application advice, and adaptable during the course. Thanks!
Nick GToronto
Mark made a challenging and complex process (Scrum) very clear and highlighted the benefits and opportunities in an engaging and entertaining way.
Jeremy GVancouver
Mark did a great job over the course of two days. It was a good balance of information distribution and practice of that information in small groups. The concepts covered were tied to real life work situations and that made it easier to see how you would play the role of scrum master in those situations. I appreciated the time Mark allowed for questions and discussion of the topics covered in class. The breaks offered provided a good balance with being on the camera and learning online for two days. I would recommend this course and Mark as an instructor to anyone interested in learning more about Scrum and the role of scrum master.
Jessica SVirtual
Mark is excellent. He instructs and communicates in simple and visual ways that are memorable. He is adaptable, and does a great job balancing needs of individuals and the group.
Ryan MToronto
Really helpful and inspiring!
Thomas (Tan) PToronto
Excellent course! Was able to relate to everything covered. Scrum should be used every day.
Mark MEdmonton
Mark was a good speaker and resourceful instructor. Exercises were practical and useful.
Ronald MPrivate Client
Mark presented very well. Class well organized. Liked the zoo activity and actually applying the scrum guidleines to a sprint.
Laurel PEdmonton
Energetic, clear, helpful, inspiring, a great teacher.
Nadil POttawa
Mark is a great teacher and is very good at engaging people. Really gets the spark going!
Julien LMontreal
Great workshop by Mark. Level of engagement to collaboration were awesome!
Jason QEdmonton
Good course, lots of excellent content, examples and materials. Would recommend. Mark is a good facilitator who is honest and understanding about the technical and organizational challenges.
Charles MVirtual
This course was one of the best I have experienced, because we did everything instead of listening to someone talk.
Doris PPrivate Client
Excellent, expert, engaging, humourous, I would strongly recommend any course offered by Mark!
Tod MVancouver
The whole course was both helpful and valuable. I found Mark to be knowledgeable and engaging.
Tim MPrivate Client
Mark is obviously very invested in the material. I never doubted that he was an expert with a lot of industry experience.
Devin ROttawa
Mark is super knowledgable on the topic and presents it in a fun and educational atmosphere. Really enjoyed the team work and Mark's perspective on a lot of the information.
Shelly MToronto
Very effective and experienced instructor. Well organized.
Sam MOttawa
Very knowledgeable in the topic, and always open for healthy discussion and willing to clarify our questions.
Higo MVancouver
Time master- thank you for pushing us through topics. Honestly - stated that you can provide examples, up to us to decide.
Tracey OToronto
Mark knows his stuff. Great leader. Looking forward to reading his blog.
Brian RToronto
Mark is very knowledgeable. He is a great instructor.
Nitin PToronto
Mark has been very important in teaching us the scrummaster role and scrum processes.
Maxime GMontreal
Another excellent course! Great balance of theory, exercises, and anecdotes.
Adam BOttawa
Mark did a fantastic job incorporating SCRUM through the training while not giving answers, but forcing us to think on our own.
Kellen BKitchener-Waterloo
Well organized, skillfully motivates the team and demonstrates excellent practical examples
Hanna MVirtual
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
Mark is great - knows the material and can address all questions, prompting us to try and answer them first! Great trainer, I would recommend him to others.
Frances AOttawa
Interesting facilitation of a topic that could have been not so interesting.
Jeff MEdmonton
I liked the structure of the course, presented in an agile manner to simulate real team dynamics. Enjoyed it a lot!
Michelle MMontreal
Very good instructor. Held my attention throughout, provided very good thinking and provided good insights.
Adrian RPrivate Client
Very good, very detailed.
John LMontreal
The course was well structured. The trainer was very knowledgeable and very engaging. I thoroughly enjoyed this course.
Bruno MOttawa
Brilliantly said. I am happy to be part of this Scrum Product owner course.
Esva PMontreal
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
Great background experience, a lot of passion in his speech, was able to answer even challenging questions.
Alex NPrivate Client
The course was well laid out, a good mix of discussions, examples, and practice.
Chris FToronto
Mark was fantastic and the course was a great!
Henry MVirtual
Mark is fun and engaging and has a great way of importing information in a memorable way.
Brittany LOttawa
Came into the course with basic practice and limited knowledge of theory. Mark has deep knowledge and experience of the material that is easily shared, conveyed, and put into practical settings /analogies. I appreciated the effort of setting a team working agreement during the course, how we communicated /voted throughout the course, and the respected timeframe granted to teach us the material. Many thanks Mark for sharing your time, knowledge, and humour with us. It was very interesting, albeit an intense 2 days of information. Not an easy feat in a virtual setting. Also, many thanks for the many links provided to learn further on our own time. The course material is large and wide. This was perfect to learn basic theory in practice. Further knowledge, training and experience is required to fully capture and understand the depth of SCRUM and Agile.
Chantal MVirtual
Mark did a great job of bringing the group into the basic tenets of Agile-Scrum whenever someone brought up a challenge/issue in the participant's particular situation.
Eric AMontreal
Mark is a great instructor, using real life examples makes easy to understand better what the scrum methodology is and how to apply it to our roles.
Robin MVirtual
Well structured training. Excellent communication skills.
Khaled MToronto
I thoroughly enjoyed my time with Mark. I learned a lot and appreciate his teaching style.
Kendall APrivate Client
Wonderful. Very interactive. Humourous.
Fred HToronto
Mark was a great instructor with the curse of knowledge (in a good way). Detailed examples, solid application advice, and adaptable during the course. Thanks!
Nick GToronto
Mark made a challenging and complex process (Scrum) very clear and highlighted the benefits and opportunities in an engaging and entertaining way.
Jeremy GVancouver
Mark did a great job over the course of two days. It was a good balance of information distribution and practice of that information in small groups. The concepts covered were tied to real life work situations and that made it easier to see how you would play the role of scrum master in those situations. I appreciated the time Mark allowed for questions and discussion of the topics covered in class. The breaks offered provided a good balance with being on the camera and learning online for two days. I would recommend this course and Mark as an instructor to anyone interested in learning more about Scrum and the role of scrum master.
Jessica SVirtual
Mark is excellent. He instructs and communicates in simple and visual ways that are memorable. He is adaptable, and does a great job balancing needs of individuals and the group.
Ryan MToronto
Really helpful and inspiring!
Thomas (Tan) PToronto
Excellent course! Was able to relate to everything covered. Scrum should be used every day.
Mark MEdmonton
Mark was a good speaker and resourceful instructor. Exercises were practical and useful.
Ronald MPrivate Client
Mark presented very well. Class well organized. Liked the zoo activity and actually applying the scrum guidleines to a sprint.
Laurel PEdmonton
Energetic, clear, helpful, inspiring, a great teacher.
Nadil POttawa
Mark is a great teacher and is very good at engaging people. Really gets the spark going!
Julien LMontreal
Great workshop by Mark. Level of engagement to collaboration were awesome!
Jason QEdmonton
Good course, lots of excellent content, examples and materials. Would recommend. Mark is a good facilitator who is honest and understanding about the technical and organizational challenges.
Charles MVirtual
This course was one of the best I have experienced, because we did everything instead of listening to someone talk.
Doris PPrivate Client
Excellent, expert, engaging, humourous, I would strongly recommend any course offered by Mark!
Tod MVancouver
Very smart and knowledgeable about not only Scrum but also Agile practices. Didn't mince words and instilled confidence in us that we could make his advice work for us.
Simon LOttawa
Mark's session was a great combination of theory, practical exercises and real life stories that kept this learner engaged and involved. Time spent was definitely worthwhile. Thanks!
Justin LVirtual
The whole course was both helpful and valuable. I found Mark to be knowledgeable and engaging.
Tim MPrivate Client
Mark is obviously very invested in the material. I never doubted that he was an expert with a lot of industry experience.
Devin ROttawa
Mark is super knowledgable on the topic and presents it in a fun and educational atmosphere. Really enjoyed the team work and Mark's perspective on a lot of the information.
Shelly MToronto
Very effective and experienced instructor. Well organized.
Sam MOttawa
Very knowledgeable in the topic, and always open for healthy discussion and willing to clarify our questions.
Higo MVancouver
Time master- thank you for pushing us through topics. Honestly - stated that you can provide examples, up to us to decide.
Tracey OToronto
Mark knows his stuff. Great leader. Looking forward to reading his blog.
Brian RToronto
Mark is very knowledgeable. He is a great instructor.
Nitin PToronto
I wanted to take the time to leave this review after seeing how my new Scrum knowledge has impacted my work. Now, I can confidently say that the training not only gave me a deeper understanding of Agile and Scrum but also boosted my confidence, motivation, and drive. I apply my new skills every single day, and they have made a significant difference in how I support my teams.
Mark, thank you for contributing to my growth—I’m so glad I took this step. Your training was engaging, insightful, and truly life-changing for anyone passionate about Scrum and Agile. I highly recommend this certification to anyone looking to elevate their skills and make a real impact in their teams!
Anastasia FVirtual
Mark has been very important in teaching us the scrummaster role and scrum processes.
Maxime GMontreal
Another excellent course! Great balance of theory, exercises, and anecdotes.
Adam BOttawa
Mark did a fantastic job incorporating SCRUM through the training while not giving answers, but forcing us to think on our own.
Kellen BKitchener-Waterloo
Well organized, skillfully motivates the team and demonstrates excellent practical examples
Hanna MVirtual
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
Mark is great - knows the material and can address all questions, prompting us to try and answer them first! Great trainer, I would recommend him to others.
Frances AOttawa
Interesting facilitation of a topic that could have been not so interesting.
Jeff MEdmonton
I liked the structure of the course, presented in an agile manner to simulate real team dynamics. Enjoyed it a lot!
Michelle MMontreal
Very good instructor. Held my attention throughout, provided very good thinking and provided good insights.
Adrian RPrivate Client
Very good, very detailed.
John LMontreal
The course was well structured. The trainer was very knowledgeable and very engaging. I thoroughly enjoyed this course.
Bruno MOttawa
Brilliantly said. I am happy to be part of this Scrum Product owner course.
Esva PMontreal
Awesome. Enlightment for pain points like overtime, too many WIP, motivation, etc.
Susie LVancouver
Great background experience, a lot of passion in his speech, was able to answer even challenging questions.
Alex NPrivate Client
The course was well laid out, a good mix of discussions, examples, and practice.
Chris FToronto
Mark is a very engaging instructor. He combines his scrum master knowledge with humour and demontrates both in real situations. He has inspired me through this course to be a great scrum master!
Lisa MToronto
Mark was fantastic and the course was a great!
Henry MVirtual
Mark was a patient and enthusiastic teacher, with knowledge spanning multiple industries. The course itself was a great mix of learning with lots of opportunities to do hands-on activities to really cement understanding. At the end of the course I felt confident in my understanding and my ability to pass the certification test. Thank you, Mark
Carrie BVirtual
Mark is fun and engaging and has a great way of importing information in a memorable way.
Brittany LOttawa
Came into the course with basic practice and limited knowledge of theory. Mark has deep knowledge and experience of the material that is easily shared, conveyed, and put into practical settings /analogies. I appreciated the effort of setting a team working agreement during the course, how we communicated /voted throughout the course, and the respected timeframe granted to teach us the material. Many thanks Mark for sharing your time, knowledge, and humour with us. It was very interesting, albeit an intense 2 days of information. Not an easy feat in a virtual setting. Also, many thanks for the many links provided to learn further on our own time. The course material is large and wide. This was perfect to learn basic theory in practice. Further knowledge, training and experience is required to fully capture and understand the depth of SCRUM and Agile.
Chantal MVirtual
Mark did a great job of bringing the group into the basic tenets of Agile-Scrum whenever someone brought up a challenge/issue in the participant's particular situation.
Eric AMontreal
Mark is a great instructor, using real life examples makes easy to understand better what the scrum methodology is and how to apply it to our roles.
Robin MVirtual
Well structured training. Excellent communication skills.
Khaled MToronto
I thoroughly enjoyed my time with Mark. I learned a lot and appreciate his teaching style.
Kendall APrivate Client
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Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
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Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application.
Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
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Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
Effective Scrum and Core Agile
- 4 min read
Sprint Planning from Hell
Does your team's Sprint Planning seem like a complete and utter waste of time? Most of the time, the planning isn't the real problem.
Read full article
Effective Scrum and Core Agile
- 5 min read
Unpacking Interruptions- Why Your Team Struggles to Get Things Done
That thing where you’re trying to work but... Surviving interruptions in your team. We look at where they come from and how to eliminate them.
Read full article Why choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
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Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
Ongoing Support
Our active Scrum community forum is a safe place to ask questions. Long after you earn the Certified Scrum Master certification, you will have access to the forum, course materials, and additional valuable resources.