Artificial Intelligence
- 5 min read
AI Chatbots for Agile Coaches: Why They Fail
Agile is about people. Discover why AI chatbots can't replace human expertise and the dangers of relying on them for coaching.
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Very pleased to have taken this course. Learned lots of valuable information about Scrum and I want to start using in a short term. Mark is a great instructor. He was making us think so we really understand the Agile principles. Would recommend.
Line CVirtual
I wanted to take the time to leave this review after seeing how my new Scrum knowledge has impacted my work. Now, I can confidently say that the training not only gave me a deeper understanding of Agile and Scrum but also boosted my confidence, motivation, and drive. I apply my new skills every single day, and they have made a significant difference in how I support my teams.
Mark, thank you for contributing to my growth—I’m so glad I took this step. Your training was engaging, insightful, and truly life-changing for anyone passionate about Scrum and Agile. I highly recommend this certification to anyone looking to elevate their skills and make a real impact in their teams!
Anastasia FVirtual
Mark is extremely knowlegeable, humorous, and an effective teacher. I feel far more knowedgeable about Scrum now than I did 2 days ago.
Jeremy GToronto
Really enjoyed the course. Mark has a unique way of explaining concepts that have a very positive effect on the learning process.
Daniel LMontreal
Mark is a wonderful, energetic instructer who helps you to evaluate how you are working in your own environment. Then he helps you to figure out how to improve it.
Shelley COttawa
Amazing experience attending this course. I learned an incredible amount from Mark, to apply to my career and better relationship building techniques.
Nicole DOttawa
Mark provides clarity into the mystical world of Agile and Scrum with practical examples and Jedi wisdom. Add some psychosocial games into the batch and your in for an adventure. Training will test not just your ability to obtain facts, but leave you pondering the cavernous opportunities for the scum master to be an agent of organizational change.
Petrus BVirtual
Mark did a great job of purposefully making us all feel included and engaged with his class. He added great clarity to the budding scrum process that has taken over in my workplace. I have seen many versions and perspectives on scrum values that deviate and distort how scrum would work, but I am now confident I can facilitate with my projects and team, using a much clearer scrum.
Charlene FVirtual
Mark is engaging and energetic. He made what could have been a dry topic quite enjoyable.
Paul BToronto
I cannot say anything but good things about the course, and have been telling many people in my org about it.
Hatem NVirtual
The instructor has an uncanny ability to articulate concepts and make learning fun and enjoyable.
Bilal RToronto
Excellent course. Recommend for people that have done some Scrum and read all the readings. Mark is a great instructor. Among best I've had.
David MEdmonton
The course was very helpful by reinforcing my commitment to scrum team responsibilty and ownership. Mark was an excellent instructor, knowledgeable, professional, and in control.
Adrian GPrivate Client
Mark is an awesome instructor and has great patience dealing with attendees virtually. His knowledge is spot on and he tries to answer all the questions given the time constraint.
Harjot DVirtual
Mark Levison is great - Excellent knowledge of the subject and a great virtual training plan. Thanks a lot.
Rajesh DVirtual
Excellent. Learn a lot about Scrum. Very knowledgeable and experienced in the area. Able to relate different examples on questions asked during class.
Robert CToronto
Great class. Great instructor! I will recommend!
Kim KMontreal
Mark is very knowledgeable and his experience with Agile and Scrum was awesome as he was able to provide lots of tips and examples.
Sophie CVirtual
This training is beneficial, now it is clear to me what sprint goals, sprint reviews and all the other terms mean and how they can be used to inform, interact and engage team members, and how to help teams become more effective and high performing. I appreciate your speech and examples you provided in class, it helps me better understand the topics. Overall, this is a great and positive training. Thanks Mark!
Alice CVirtual
Kept audience engaged, and kept course relevant to entire group. Brought Scrum into how the course was taught! (Neat!)
Steve BOttawa
The course and exercise were well designed to add value compared to reading about Scrum. Mark is an effective presenter, keeping things interesting and (often) entertaining.
Gordon EPrivate Client
Long days but really challenged me to rethink how I can enhance my BA skills and how to contribute in different ways to my team.
Pearline EVancouver
Mark did an excellent job running the course. Explanations were clear and he was open to all questions.
Michael DToronto
Extremely knowledgable on all material covered. Tons of experience and real world examples to pull from. Knowledgable on all material covered as well as periphery topics. Funny, engaging, and helped class feel they added value.
Steve DKitchener-Waterloo
Mark was an engaging and passionate instructor. I appreciated his concise explanations, and the time he took after his first day to discuss specifics about my organization with me.
Adam FOttawa
Great session overall. Appreciate your openness and honesty.
Lisa FToronto
Mark was very personable, easy going and knows what he was teaching. This makes the class environment more interactive and fun
Dan DVirtual
It was great! Very well explained and engaging.
Donald HToronto
Great course instructor is very knowledgeable in agile and scrum mastery. Great work relating real life examples to course material and helping to start thinking.
Autem DEdmonton
Mark was an excellent instructor and I learned a lot in this workshop considering it was only 2 days. I would recommend it to my friends and colleagues.
Mohamed EVirtual
Very Experienced, Shared Experiences, Class Participation was done very well.
Gary FPrivate Client
Great job, easy to understand and fun.
Matt CKitchener-Waterloo
I enjoyed this interactive class with Mark. So much more entertaining then watching slide after slide of a Powerpoint.
Shelley COttawa
Mark is excellent. He uses examples that are very clear to everyone. He is patient and ensures everyone understands the material.
Emmanuel BMontreal
I had the best two days of practical training on Agile. Instructor has logical answers to my questions.
Angie EEdmonton
Mark Levison is an outstanding instructor who knows how to effectively deliver course content tailored to the learning needs of this students. Everyone on the course benefited greatly from his ability to present new information in a clear and easily understood manner. The Agile Foundations course provided an excellent overview of the Agile Methodology and SCRUM.
Michael GVirtual
Mark is very entertaining and knowledgable, the combination of which made for a great two days of training, well done!
Daniel JKitchener-Waterloo
Dynamic, get the class to answer instead of giving the answer, got me engaged with the content.
Marie-Josee RMontreal
Great energy. Interesting course material.
Julie CToronto
Excellent course and facilitator instruction.
John BVancouver
Very knowledgeable in what he is teaching. Passion for scrum.
Mandi AEdmonton
This course was an essential intro for me, a noob in Scrum. I was guided through material I need to know, while at the same time allowed to explore concepts on my own.
Vanessa MToronto
Very engaging instructor and scenarios.
Christine APrivate Client
I like the way the course was taught through examples and games. I found personal anecdotes helpful in understanding concepts.
Randy EOttawa
Knowledgable and engaged the trainees to think and share their ideas.
Carol BPrivate Client
Amazing! Given the time a lot was covered about Scrum.
Hanumanth Reddy POttawa
Covered a little of everything. Was always interesting.
Regis LMontreal
Mark is super knowledgeable and engaging. 10/10. Would recommend.
Steve BPrivate Client
Very Charming, approachable, easy to ask questions to.
Carly SToronto
Very patient. Really liked the group activity where we had to work in Sprints on user stories.
Anita AVirtual
Excellent course. Recommend for people that have done some Scrum and read all the readings. Mark is a great instructor. Among best I've had.
David MEdmonton
The course was very helpful by reinforcing my commitment to scrum team responsibilty and ownership. Mark was an excellent instructor, knowledgeable, professional, and in control.
Adrian GPrivate Client
Mark is an awesome instructor and has great patience dealing with attendees virtually. His knowledge is spot on and he tries to answer all the questions given the time constraint.
Harjot DVirtual
Very pleased to have taken this course. Learned lots of valuable information about Scrum and I want to start using in a short term. Mark is a great instructor. He was making us think so we really understand the Agile principles. Would recommend.
Line CVirtual
Mark Levison is great - Excellent knowledge of the subject and a great virtual training plan. Thanks a lot.
Rajesh DVirtual
Excellent. Learn a lot about Scrum. Very knowledgeable and experienced in the area. Able to relate different examples on questions asked during class.
Robert CToronto
Great class. Great instructor! I will recommend!
Kim KMontreal
Mark is very knowledgeable and his experience with Agile and Scrum was awesome as he was able to provide lots of tips and examples.
Sophie CVirtual
This training is beneficial, now it is clear to me what sprint goals, sprint reviews and all the other terms mean and how they can be used to inform, interact and engage team members, and how to help teams become more effective and high performing. I appreciate your speech and examples you provided in class, it helps me better understand the topics. Overall, this is a great and positive training. Thanks Mark!
Alice CVirtual
Kept audience engaged, and kept course relevant to entire group. Brought Scrum into how the course was taught! (Neat!)
Steve BOttawa
The course and exercise were well designed to add value compared to reading about Scrum. Mark is an effective presenter, keeping things interesting and (often) entertaining.
Gordon EPrivate Client
Long days but really challenged me to rethink how I can enhance my BA skills and how to contribute in different ways to my team.
Pearline EVancouver
Mark did an excellent job running the course. Explanations were clear and he was open to all questions.
Michael DToronto
Extremely knowledgable on all material covered. Tons of experience and real world examples to pull from. Knowledgable on all material covered as well as periphery topics. Funny, engaging, and helped class feel they added value.
Steve DKitchener-Waterloo
Mark was an engaging and passionate instructor. I appreciated his concise explanations, and the time he took after his first day to discuss specifics about my organization with me.
Adam FOttawa
Great session overall. Appreciate your openness and honesty.
Lisa FToronto
Mark was very personable, easy going and knows what he was teaching. This makes the class environment more interactive and fun
Dan DVirtual
I wanted to take the time to leave this review after seeing how my new Scrum knowledge has impacted my work. Now, I can confidently say that the training not only gave me a deeper understanding of Agile and Scrum but also boosted my confidence, motivation, and drive. I apply my new skills every single day, and they have made a significant difference in how I support my teams.
Mark, thank you for contributing to my growth—I’m so glad I took this step. Your training was engaging, insightful, and truly life-changing for anyone passionate about Scrum and Agile. I highly recommend this certification to anyone looking to elevate their skills and make a real impact in their teams!
Anastasia FVirtual
It was great! Very well explained and engaging.
Donald HToronto
Great course instructor is very knowledgeable in agile and scrum mastery. Great work relating real life examples to course material and helping to start thinking.
Autem DEdmonton
Mark is extremely knowlegeable, humorous, and an effective teacher. I feel far more knowedgeable about Scrum now than I did 2 days ago.
Jeremy GToronto
Mark was an excellent instructor and I learned a lot in this workshop considering it was only 2 days. I would recommend it to my friends and colleagues.
Mohamed EVirtual
Really enjoyed the course. Mark has a unique way of explaining concepts that have a very positive effect on the learning process.
Daniel LMontreal
Very Experienced, Shared Experiences, Class Participation was done very well.
Gary FPrivate Client
Great job, easy to understand and fun.
Matt CKitchener-Waterloo
I enjoyed this interactive class with Mark. So much more entertaining then watching slide after slide of a Powerpoint.
Shelley COttawa
Mark is a wonderful, energetic instructer who helps you to evaluate how you are working in your own environment. Then he helps you to figure out how to improve it.
Shelley COttawa
Mark is excellent. He uses examples that are very clear to everyone. He is patient and ensures everyone understands the material.
Emmanuel BMontreal
I had the best two days of practical training on Agile. Instructor has logical answers to my questions.
Angie EEdmonton
Mark Levison is an outstanding instructor who knows how to effectively deliver course content tailored to the learning needs of this students. Everyone on the course benefited greatly from his ability to present new information in a clear and easily understood manner. The Agile Foundations course provided an excellent overview of the Agile Methodology and SCRUM.
Michael GVirtual
Amazing experience attending this course. I learned an incredible amount from Mark, to apply to my career and better relationship building techniques.
Nicole DOttawa
Mark is very entertaining and knowledgable, the combination of which made for a great two days of training, well done!
Daniel JKitchener-Waterloo
Dynamic, get the class to answer instead of giving the answer, got me engaged with the content.
Marie-Josee RMontreal
Mark provides clarity into the mystical world of Agile and Scrum with practical examples and Jedi wisdom. Add some psychosocial games into the batch and your in for an adventure. Training will test not just your ability to obtain facts, but leave you pondering the cavernous opportunities for the scum master to be an agent of organizational change.
Petrus BVirtual
Mark did a great job of purposefully making us all feel included and engaged with his class. He added great clarity to the budding scrum process that has taken over in my workplace. I have seen many versions and perspectives on scrum values that deviate and distort how scrum would work, but I am now confident I can facilitate with my projects and team, using a much clearer scrum.
Charlene FVirtual
Great energy. Interesting course material.
Julie CToronto
Excellent course and facilitator instruction.
John BVancouver
Very knowledgeable in what he is teaching. Passion for scrum.
Mandi AEdmonton
This course was an essential intro for me, a noob in Scrum. I was guided through material I need to know, while at the same time allowed to explore concepts on my own.
Vanessa MToronto
Very engaging instructor and scenarios.
Christine APrivate Client
I like the way the course was taught through examples and games. I found personal anecdotes helpful in understanding concepts.
Randy EOttawa
Knowledgable and engaged the trainees to think and share their ideas.
Carol BPrivate Client
Amazing! Given the time a lot was covered about Scrum.
Hanumanth Reddy POttawa
Covered a little of everything. Was always interesting.
Regis LMontreal
Mark is super knowledgeable and engaging. 10/10. Would recommend.
Steve BPrivate Client
Very Charming, approachable, easy to ask questions to.
Carly SToronto
Mark is engaging and energetic. He made what could have been a dry topic quite enjoyable.
Paul BToronto
I cannot say anything but good things about the course, and have been telling many people in my org about it.
Hatem NVirtual
Very patient. Really liked the group activity where we had to work in Sprints on user stories.
Anita AVirtual
The instructor has an uncanny ability to articulate concepts and make learning fun and enjoyable.
Bilal RToronto
Confused? Burnt Out? Disillusioned?
WE FEEL YOUR PAIN
Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
New to Scrum
Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
Certified Scrum Training
Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application.
Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
Your Trusted Resource Center for Everything Scrum & Agile
Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
Effective Scrum and Core Agile
- 4 min read
Sprint Planning from Hell
Does your team's Sprint Planning seem like a complete and utter waste of time? Most of the time, the planning isn't the real problem.
Read full article
Effective Scrum and Core Agile
- 5 min read
Unpacking Interruptions- Why Your Team Struggles to Get Things Done
That thing where you’re trying to work but... Surviving interruptions in your team. We look at where they come from and how to eliminate them.
Read full article Why choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
map
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
account_circle
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
menu_book
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
group
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
coffee
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
workspace_premium
Money-back guarantee
You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
Registration is now open for workshops:
About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
Ongoing Support
Our active Scrum community forum is a safe place to ask questions. Long after you earn the Certified Scrum Master certification, you will have access to the forum, course materials, and additional valuable resources.