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We've helped 8000+ people find success using Scrum

Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.

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Great facilitator. Kept interest with activities and exercises.
Lynn MOttawa
Mark did an excellent job keeping the course dynamic and informative. I would have loved a few more days to really dig into some subjects.
Tim KPrivate Client
The course and exercise were well designed to add value compared to reading about Scrum. Mark is an effective presenter, keeping things interesting and (often) entertaining.
Gordon EPrivate Client
A great course for those who wish to change their conventional PM perspective to a more open and agile one.
Catherine HMontreal
Great seminar, very helpful and Mark showed us in real time examples the application of Scrum.
Pierre EMontreal
Mark was recommended to me from a colleague and I honestly was delighted of how much I learned from the course. I have been as a project manager for a number of years, and I really felt that I was able to understand how to apply this to my current work and also even how to work within my working style.
Joyce KVirtual
Amazing instructor, was able to clearly explain complex concepts, made the course relevant and engaging! This will alow us to build strong agile teams.
Dylan HPrivate Client
Great content, stories, anecdotes. Enjoyed instructor's enthusiasm and knowledge on the subject.
Paul JMontreal
Training was excellent with good interaction. Knowledge sharing is good. Course was practically and informative. Mark Levison is enthusiastic with English subtle sense of humour and really aware of what he is explaining. The course helped to build confidence, valuable experiences and learning.
Yana KVirtual
Great session overall. Appreciate your openness and honesty.
Lisa FToronto
The positive focus on people and the team was excellent. Incorporating the scrum process in the actual training session is brilliant.
Michael JMontreal
Going into this training course my expectation was between boring and somewhat engaging as per my previous experience with training. I was pleasantly surprised. I found Mark entertaining and the course material laid out in a way as to keep the class engaged and interactive at all times. Well done. Will not hesitate to recommend your class(es) to anyone.
Jean-Michel HOttawa
I thought it was extremely effective. It re-enforced some good practices already in place but showed what is missing in my environment.
Robert JEdmonton
Excellent material, entertaining instructor. Instructor distilled the information well. Both instructor and course provided a great intro to Scrum. The course was challenging yet rewarding.
Duff KOttawa
Fantastic 2 days. Loved the incorporation of practical exercies. Lots of feedback and helps you understand how people think.
Tony KVancouver
Mark was a very good lively instructor who cared for all the questions. I am normally a quiet person, but I felt safe enough to speak up and answer questions.
Brenna GEdmonton
Really liked the approach by Mark to apply Scrum methodology to this training. Also Mark was available to answer questions and patient.
Damien JOttawa
The course and instructor was excellent. The concepts were clearly communicated.
Edmund CEdmonton
Mark was a very thoughtful and direct instructor.
Luke GVirtual
Mark was great! Although the online learning environment can be tricky, I found Mark has the ability to keep a class engaged. Whether you're introverted or extroverted, this course is for you.
Curtis HVirtual
Mark is a patient and very organized coach. I appreciate the ability to get through so much information in only 2 days. Mark really focuses on what one needs to have a better understand of scrum and it's benefits.
Brian AVirtual
The instructor did a great job in getting people to participate and make sure everyone followed along.
George HPrivate Client
Fantastic instructor. Great real story examples.
Allan CEdmonton
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
Mark knows this content, kept us engaged and provided hands-on workshop tasks to understand the conent. Fantastic approach to this course with backlog and Sprints. Stories and answering questions of the group was appreciated.
Matt FPrivate Client
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
Thanks for being so responsive and Agile in your approach to leading the class.
Deb BKitchener-Waterloo
Awesome instructor with a sense of humor. Well read and fun!
Wendy AVancouver
Mark was able to translate his obvious expertise and experience in lay terms, putting the team at ease through humour, anecdotes and a good level of engagement.
Brendan GVirtual
Awesome speaker. Fantastic course.
Helen KMontreal
Great course. I was unfamiliar with the role of scrum master apart from what I had read. This course gave me a great introduction and appreciation of what a good scrummaster can accomplish. The challenge now would be to implement it in my organization. Many tips were provided for this too so I am very optimistic.
Shabira JEdmonton
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously knows his subject.
Debbie BVirtual
Mark is very engaging and keeps things interesting during the course.
Adam MToronto
Mark was very well prepared with the material and handled questions well. You gave us enough information to address our own issues without giving us the solution.
Ramiz IPrivate Client
The teaching methodologies used by the instructor complemented the material very well. The information packed session was delievered very well. It was a great course!
Swati TPrivate Client
I recommend all newbees and Agile to take Mark's class. End of the day, you will walk out with confidence.
Hema PKitchener-Waterloo
Mark is a great instructor. Wih hands on exercises and his deep knowledge of scrum I was able to grab the most of it in 2 days.
Shazad KMontreal
Excellent. 5 on the scale of 1 to 5.
Suhas KToronto
Mark thanks for sharing your knowledge. I truly enjoyed your course. You have a great teaching ability.
Anaya MOttawa
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
After 24+ years of traditional thinking, this was refreshing and new. Can't wait to begin implementing at work. Thanks, Mark!
Kristine NEdmonton
Great course! Very engaging and knowlegeable instructor.
Kolin BOttawa
The combination of hands-on practice and excellent facilitation style made this course enjoyable, useful and very applicable to my day to day life as a Project Manager. The content was carefully curated and meaningful discussions were had during the session. It was engaging, interactive and insightful! I would highly recommend Mark and the Agile Pain Relief company for anyone looking to do their CSM training and pass the exam!
Valerie GVirtual
Instructor was very knowledgable! Incredible library in his head.
Kafia BOttawa
Mark's session was a great combination of theory, practical exercises and real life stories that kept this learner engaged and involved. Time spent was definitely worthwhile. Thanks!
Justin LVirtual
Mark was great. Excellent sense of humor, great ability to adapt, wealth of business and sugject matter knowledge.
Jesse BPrivate Client
Very good. Great at illustrating his point.
Manny BOttawa
Mark was very approachable, friendly, and knowledgable. He has done a great job in helping someone like me who doesn't belong to a corporate world learn so much about scrum in 2 days!
Mashiat FToronto
This course was exactly what I was looking for! Mark was a very knowledgeable and engaging instructor. I appreciated the hands-on exercises that allowed me to put the methodology into practice with my course mates and learn from the experience. The course material is also top notch. I feel ready to take the exam and put what I've learnt into practice in my workplace.
Anu PVirtual

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Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.

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Certified Scrum Training

Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application. 

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Effective Scrum

Fix Broken Scrum

If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.

Learn Effective Scrum

Your Trusted Resource Center for Everything Scrum & Agile

Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.

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Why choose us

Get exclusive bonuses with our Scrum Alliance Certified Scrum training

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Future-proof blueprint

A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.

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Personal coaching

Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.

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Resources

When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.

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Community access

A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.

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Lean Coffee

Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.

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Money-back guarantee

You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.

Get Certified

Get Certified

Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.

Registration is now open for workshops:

May 14-15, 2026

Live Online

June 15-16, 2026

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About this course

Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.

Learning and Benefits

Relatable Scenarios

Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.

Respected Certification

Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.

Practical Exercises

With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.

Jargon-Free Learning

This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.

Career Advancement

Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.

GenAI for Systems Thinking

Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.

Ongoing Support

Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.