Product Owner
- 8 min read
Put an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
I was impressed. The most valuable thing was not the principles (already knew most intellectually) but the instructor's zen master answers to challnges/questions. This aided in more intutive knowledge.
David AEdmonton
Great to get this training from the subject matter expert.
Nisha AToronto
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
Using Scrum to teach Scrum. Perfect.
Andrew COttawa
Remarkable! Knowledgeable! Relatable! Mark's style was a style that I can relate to. I was engaged. Enjoyed the variety of explanations, sharing screens, working with my team mates. The overall structure and delivery of the training material exceeded my expectations.
Brenda DVirtual
Going into this training course my expectation was between boring and somewhat engaging as per my previous experience with training. I was pleasantly surprised. I found Mark entertaining and the course material laid out in a way as to keep the class engaged and interactive at all times. Well done. Will not hesitate to recommend your class(es) to anyone.
Jean-Michel HOttawa
Mark was a patient and enthusiastic teacher, with knowledge spanning multiple industries. The course itself was a great mix of learning with lots of opportunities to do hands-on activities to really cement understanding. At the end of the course I felt confident in my understanding and my ability to pass the certification test. Thank you, Mark
Carrie BVirtual
Great two days! Added new tools to my PO toolbox and Mark has inspired me again to improve as a PO and to improve my team's scrumming.
Binh HMontreal
Mark is simply a very knowledgeable and engaging instructor. Great experience.
Emad MPrivate Client
I though the class was great. I liked how the class was structured in a Scrum Agile way and how we got to choose what to focus the class time on.
Ryan DVancouver
Brilliant! Engaging and enlightening while not promising the world.
Oksana KOttawa
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
Mark was fantastic. He really knows how to keep everyone engaged and I found the course really fun. Still subscribe to the belief that learning is done best when you're having fun so thank you :)
Sabrina AVirtual
Very engaging instructor and scenarios.
Christine APrivate Client
Mark was fantastic. Enjoyed his coaching very well. Course was very interesting.
Robert AOttawa
Mark was very knowledgeable; I really appreciated the examples that he shared with the group. Thank you!
Suzanne AVirtual
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Very knowledgeable teacher with tons of examples and real life stories.
Alex BMontreal
This was a great introduction to the Agile world and methodology. This could be a great tool in the office if used properly.
Guytwin FMontreal
Mark was great! Although the online learning environment can be tricky, I found Mark has the ability to keep a class engaged. Whether you're introverted or extroverted, this course is for you.
Curtis HVirtual
Great! Humour is a plus too!
Daryl BVancouver
Mark was great at teaching the class. He really knows the course and it is obvious Scrum is second nature to him. Real life experience (in class exercises) are key to learning Scrum.
Cara CToronto
Very knowledgeable, led the session very well.
Bob BPrivate Client
It was a pleasure learning with Mark. The scrum-like structure of the course made it interactive and fun.
Florent GToronto
Rocks! I would really recomment this instructor to others.
Raghda FToronto
Great energy. Made the day pass with a mix of humour and data.
Matthew COttawa
Strong instructor, great knowledge of the material. A very good pace.
Ken AKitchener-Waterloo
Great job, easy to understand and fun.
Matt CKitchener-Waterloo
The CSM course was extremely valuable in understanding the theorotical and practical concepts and techniques necessary to start my journey as Scrum Master. Mark was a knowledgeable and flexible facilitor.
Erik GToronto
The course was structured in a way that allowed us to cover a lot of information in a manner that kept things interesting and allowed space to explore topics where the group was more interested.
Gino FOttawa
Very knowledgeable instructor, great info on theory and practice. Lots more info to cover if we had more time.
Jamie GOttawa
Mark shared valuable information and advice about Scrum theory. I am now clear on many Agile views on different aspects, especially, Roadmap.
Syed AToronto
I enjoyed this interactive class with Mark. So much more entertaining then watching slide after slide of a Powerpoint.
Shelley COttawa
Exceptional facilitator, course materials are helpful, concise, and clear.
Geoffrey HPrivate Client
Mark was very personable and knowledgeable about the subject. Nothing threw him.
Sharon GPrivate Client
Excellent instructor!!! Expert in Agile/Scrum.
Marc BOttawa
Created a very nice and open environment which helped the learning process.
Ricardo CKitchener-Waterloo
Mark was amazing and held my attention throughout both days. Very relatable scenarios in real world.
Jerry HKitchener-Waterloo
Very knowledgeable instructor about scrum and software development in general.
Elizabeth GOttawa
Great course and great instructor! Will definitely recommend to friends!
Hisham EOttawa
Calm, knowledgeable, and open to questions. Great.
Brandon GVirtual
Mark is a very knowledgeable and respectful instructor. He kept the information interesting and engaging, and was great at adapting the focus of the content to align with the needs of the participants. The course overall accomplished its goal of providing me with a good feel for the role of a Scrum Master.
Lisa CVirtual
Great training. Good energy throughout the workshop. Well facilitated. I liked the regular breaks. Good combination of both breakout room exercises and whole group learnings. Good use of technology for a virtual workshop.
Carole GVirtual
Very passionate and organized, kept material interesting.
Sjoerd FEdmonton
Mark is extremely knowledgeable and passionate about the subject matter and topics adjacent to it. His attitude encourages engagement in the material.
Jamie CVirtual
The instructor had an excellent breadth and depth of knowledge. Liberally sprinkled with relevent ancedotes to provide substance and humor.
Myles GPrivate Client
The instructor is clearly knowledgeable about scrum and other approaches. The course demonstrates the basics of scrum very well.
Matthew BToronto
Mark was an excellent instructor and I learned a lot in this workshop considering it was only 2 days. I would recommend it to my friends and colleagues.
Mohamed EVirtual
Made me THINK!!! Provided Framework
Mike CPrivate Client
Mark is an awesome instructor and he is very knowledgeable.
Samina CVirtual
Mark is simply a very knowledgeable and engaging instructor. Great experience.
Emad MPrivate Client
I though the class was great. I liked how the class was structured in a Scrum Agile way and how we got to choose what to focus the class time on.
Ryan DVancouver
Brilliant! Engaging and enlightening while not promising the world.
Oksana KOttawa
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
Mark was fantastic. He really knows how to keep everyone engaged and I found the course really fun. Still subscribe to the belief that learning is done best when you're having fun so thank you :)
Sabrina AVirtual
Very engaging instructor and scenarios.
Christine APrivate Client
Mark was fantastic. Enjoyed his coaching very well. Course was very interesting.
Robert AOttawa
I was impressed. The most valuable thing was not the principles (already knew most intellectually) but the instructor's zen master answers to challnges/questions. This aided in more intutive knowledge.
David AEdmonton
Great to get this training from the subject matter expert.
Nisha AToronto
Mark was very knowledgeable; I really appreciated the examples that he shared with the group. Thank you!
Suzanne AVirtual
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Very knowledgeable teacher with tons of examples and real life stories.
Alex BMontreal
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
This was a great introduction to the Agile world and methodology. This could be a great tool in the office if used properly.
Guytwin FMontreal
Mark was great! Although the online learning environment can be tricky, I found Mark has the ability to keep a class engaged. Whether you're introverted or extroverted, this course is for you.
Curtis HVirtual
Great! Humour is a plus too!
Daryl BVancouver
Mark was great at teaching the class. He really knows the course and it is obvious Scrum is second nature to him. Real life experience (in class exercises) are key to learning Scrum.
Cara CToronto
Very knowledgeable, led the session very well.
Bob BPrivate Client
It was a pleasure learning with Mark. The scrum-like structure of the course made it interactive and fun.
Florent GToronto
Rocks! I would really recomment this instructor to others.
Raghda FToronto
Great energy. Made the day pass with a mix of humour and data.
Matthew COttawa
Strong instructor, great knowledge of the material. A very good pace.
Ken AKitchener-Waterloo
Great job, easy to understand and fun.
Matt CKitchener-Waterloo
The CSM course was extremely valuable in understanding the theorotical and practical concepts and techniques necessary to start my journey as Scrum Master. Mark was a knowledgeable and flexible facilitor.
Erik GToronto
The course was structured in a way that allowed us to cover a lot of information in a manner that kept things interesting and allowed space to explore topics where the group was more interested.
Gino FOttawa
Very knowledgeable instructor, great info on theory and practice. Lots more info to cover if we had more time.
Jamie GOttawa
Mark shared valuable information and advice about Scrum theory. I am now clear on many Agile views on different aspects, especially, Roadmap.
Syed AToronto
I enjoyed this interactive class with Mark. So much more entertaining then watching slide after slide of a Powerpoint.
Shelley COttawa
Exceptional facilitator, course materials are helpful, concise, and clear.
Geoffrey HPrivate Client
Mark was very personable and knowledgeable about the subject. Nothing threw him.
Sharon GPrivate Client
Using Scrum to teach Scrum. Perfect.
Andrew COttawa
Excellent instructor!!! Expert in Agile/Scrum.
Marc BOttawa
Created a very nice and open environment which helped the learning process.
Ricardo CKitchener-Waterloo
Mark was amazing and held my attention throughout both days. Very relatable scenarios in real world.
Jerry HKitchener-Waterloo
Very knowledgeable instructor about scrum and software development in general.
Elizabeth GOttawa
Great course and great instructor! Will definitely recommend to friends!
Hisham EOttawa
Calm, knowledgeable, and open to questions. Great.
Brandon GVirtual
Mark is a very knowledgeable and respectful instructor. He kept the information interesting and engaging, and was great at adapting the focus of the content to align with the needs of the participants. The course overall accomplished its goal of providing me with a good feel for the role of a Scrum Master.
Lisa CVirtual
Great training. Good energy throughout the workshop. Well facilitated. I liked the regular breaks. Good combination of both breakout room exercises and whole group learnings. Good use of technology for a virtual workshop.
Carole GVirtual
Very passionate and organized, kept material interesting.
Sjoerd FEdmonton
Mark is extremely knowledgeable and passionate about the subject matter and topics adjacent to it. His attitude encourages engagement in the material.
Jamie CVirtual
Remarkable! Knowledgeable! Relatable! Mark's style was a style that I can relate to. I was engaged. Enjoyed the variety of explanations, sharing screens, working with my team mates. The overall structure and delivery of the training material exceeded my expectations.
Brenda DVirtual
The instructor had an excellent breadth and depth of knowledge. Liberally sprinkled with relevent ancedotes to provide substance and humor.
Myles GPrivate Client
Going into this training course my expectation was between boring and somewhat engaging as per my previous experience with training. I was pleasantly surprised. I found Mark entertaining and the course material laid out in a way as to keep the class engaged and interactive at all times. Well done. Will not hesitate to recommend your class(es) to anyone.
Jean-Michel HOttawa
The instructor is clearly knowledgeable about scrum and other approaches. The course demonstrates the basics of scrum very well.
Matthew BToronto
Mark was a patient and enthusiastic teacher, with knowledge spanning multiple industries. The course itself was a great mix of learning with lots of opportunities to do hands-on activities to really cement understanding. At the end of the course I felt confident in my understanding and my ability to pass the certification test. Thank you, Mark
Carrie BVirtual
Mark was an excellent instructor and I learned a lot in this workshop considering it was only 2 days. I would recommend it to my friends and colleagues.
Mohamed EVirtual
Great two days! Added new tools to my PO toolbox and Mark has inspired me again to improve as a PO and to improve my team's scrumming.
Binh HMontreal
Made me THINK!!! Provided Framework
Mike CPrivate Client
Mark is an awesome instructor and he is very knowledgeable.
Samina CVirtual
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Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
New to Scrum
Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
Certified Scrum Training
Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application.
Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
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Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
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Mismeasurement Mess - IRCC Leads the Way
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Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
Ongoing Support
Our active Scrum community forum is a safe place to ask questions. Long after you earn the Certified Scrum Master certification, you will have access to the forum, course materials, and additional valuable resources.