Artificial Intelligence
- 5 min read
AI Chatbots for Agile Coaches: Why They Fail
Agile is about people. Discover why AI chatbots can't replace human expertise and the dangers of relying on them for coaching.
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
AI Is Not Fixing Your Bottleneck
Reserve My Spot
Typing was never the problem
We will talk about the effects of GenAI, where it can help and what risks it introduces. You will leave with a clearer way to use GenAI without falling into speed theatre and false velocity trap.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
This was a great course that I will recomment to others! A lot to cover in a short period of time, and I managed to understand most if not all material. I'm excited to take my learnings with me and apply to my role at my company!
Lesleanne BToronto
The simulations and exercises were extremely useful in the understanding of the concept. Mark made the course thoroughly enjoyable. Extremely pleased by the techniques used and the content of the course.
Dhaval SOttawa
Mark's ability to adapt to the background of students and relate to their org's characteristics adds exceptional value. This course isn't just for software development!
Paul AOttawa
I had made one course already (Scrum Master) a couple of years back, and again Mark did not disappoint, good empathy, great presence and vibrant (even through virtual activities) always appreciate the good vibes. Content is serious but Mark knows how to go beyond simply handing out his knowledge, he makes it an experience.
Romain HVirtual
You'll spend two great days with amazing people around and learn a lot while laughing. Take this course!
Stephane LMontreal
Great instructor, very satisfied, will recomment! I brought my whole team with me, happy I did.
Joshua COttawa
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
This is my second course with Mark and it was fantastic! Mark is incredibly knowledgeable and engaging. Taking the course virtually was very smooth. I was still able to connect with some great new people while learning a ton and having fun.
Robin DVirtual
Great! Fun! And I learned something too! Seriously, one of the best training sessions for my personal growth.
Pierre VMontreal
This has been the most useful training course I have taken. Even though we have been practicing "Scrum" for years there was no useless content.
Simon HOttawa
Mark is very enthusiastic and responsive, good at eliciting participation, diverse exercises to keep us from getting bored, informative answers. Good focus on cross-functional teams and sharing non-dev where we fit in.
Carly HPrivate Client
Excellent instructor providing clear explanations. The course structure is flawless.
Benoit NMontreal
Excellent course content delivered in a direct, practical and memorable fashion.
Kimberley KOttawa
Mark was really personable, engaging and put a lot of emphasis on our teams and their dynamic., I would recommend him again.
Riyad IPrivate Client
Great course! Very down to earth and humourous instructor. Would recommend to others!
Steve BKitchener-Waterloo
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
Mark was an excellent instructor for this course. His ability to communicate and engage the class to understand and implement the scrum methodology is wonderful and I had a wonderful time during the course.
Pratham DVirtual
Excellent instruction with deep knowledge of scrum. All questions or clarfications were answered. Provided information I can take back to my team.
Emilia KOttawa
Good energy. Good examples. Kept the class on track.
Wilson CEdmonton
Extremely knowledgable on all material covered. Tons of experience and real world examples to pull from. Knowledgable on all material covered as well as periphery topics. Funny, engaging, and helped class feel they added value.
Steve DKitchener-Waterloo
Awesome work on walking us through the process.
Steven CVancouver
Mark Levinson is very knowledgeable in Scrum and has the ability to start you on the right track given your specific workplace problems. He is also able to generalize issues and show how they can be solved with the tools provided in the course.
Hatem NVirtual
Very interactive. Even though I was jet-lagged and sick, I enjoyed the class and did not fall asleep.
Negar HToronto
Excellent. Well worth money and time.
David MOttawa
Mark is an extremely knowledgeable Scrum practitioner and a great coach! He gave each of the participants clear and useful answers to the questions we had during the training, whether the questions were about the material or from work experiences, and helped us figure out how to handle situations on our own. This is the first time I take an agile training that gives me clarity about ways of improving how I work with my team
Martha BVirtual
Very good and useful information. I like the format (no boring Powerpoint) and doing the meeting as a sprint was great.
Fred BPrivate Client
Great course, a lot of valuable information. Experienced instructor, great ability to adapt to group and real work situtations.
Karen LPrivate Client
Mark you are a rockstar and I truly enjoyed and hopefully benefit.
Kerry OPrivate Client
He explained extremely well and gave great concrete examples. Helped to see how to apply to work place.
Genevieve CMontreal
The course provided an excellent deep dive into scrum and the role of the scrum master. The instructor was very knowledgeable and well versed on the research of scrum.
Robyne LOttawa
Great in depth knowledge of subject matter.
Joseph COttawa
Really liked the approach by Mark to apply Scrum methodology to this training. Also Mark was available to answer questions and patient.
Damien JOttawa
Mark's knowledge and real world examples have cleared up my knowledge of scrum, the roles and responsibilities of the scrum team, and what I need to implement in my organization.
Greg MEdmonton
The course material is great and the way Mark presents it is very clear. Mark augments the material with real-world scrum experience across many components/orgs.
Scott NOttawa
Mark is totally wonderfully weird and knowledgeable.
Sarah MOttawa
The instructor was very knowledgeable and kept me interested in the content by applying real life scenarios.
Jennifer MPrivate Client
The instructor demonstrates solid knowledge on Agile and scrum fundamentals. The course is interesting and easy to follow.
Don LEdmonton
Enjoyed the course. (Mark) made it interesting/fun. Content presented in digestible format.
Brett MPrivate Client
Great flow and preparation. Really knows his stuff and transfer of knowledge is good.
Sonia MMontreal
Mark, you master it! Many thanks for making this content easy to understand.
Bertrand LVirtual
Mark did a great job. I appreciated that a) he was coming from a strong development background and b) had an obvious passion about Scrum and the benefits it could bring to development.
Adam MVirtual
Mark is a great instructor, using real life examples makes easy to understand better what the scrum methodology is and how to apply it to our roles.
Robin MVirtual
Great instructor, great technique using Scrum to learn.
Jen MToronto
Awesome and objective! Careful not to influence how we work by answering other students.
Shawn MMontreal
Mark kept the room alive and was more than informative.
Morgan SPrivate Client
Fantastic instructor. Great real story examples.
Allan CEdmonton
Mark has good mastering on the topic, keeps the audience engaged, and effectively delivers the material to get the job done.
David KEdmonton
Course material provided was excellent for references and follow up. Instructor was energetic, dynamic, and full engaging.
Dinah MPrivate Client
I enjoyed this interactive class with Mark. So much more entertaining then watching slide after slide of a Powerpoint.
Shelley COttawa
Great job! You did a great job or engaging us and encouraging participation. I feel inspired to better my team and organization using the knowledge I gained.
Michael DToronto
Mark is very enthusiastic and responsive, good at eliciting participation, diverse exercises to keep us from getting bored, informative answers. Good focus on cross-functional teams and sharing non-dev where we fit in.
Carly HPrivate Client
Excellent instructor providing clear explanations. The course structure is flawless.
Benoit NMontreal
Excellent course content delivered in a direct, practical and memorable fashion.
Kimberley KOttawa
Mark was really personable, engaging and put a lot of emphasis on our teams and their dynamic., I would recommend him again.
Riyad IPrivate Client
Great course! Very down to earth and humourous instructor. Would recommend to others!
Steve BKitchener-Waterloo
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
Mark was an excellent instructor for this course. His ability to communicate and engage the class to understand and implement the scrum methodology is wonderful and I had a wonderful time during the course.
Pratham DVirtual
This was a great course that I will recomment to others! A lot to cover in a short period of time, and I managed to understand most if not all material. I'm excited to take my learnings with me and apply to my role at my company!
Lesleanne BToronto
Excellent instruction with deep knowledge of scrum. All questions or clarfications were answered. Provided information I can take back to my team.
Emilia KOttawa
Good energy. Good examples. Kept the class on track.
Wilson CEdmonton
Extremely knowledgable on all material covered. Tons of experience and real world examples to pull from. Knowledgable on all material covered as well as periphery topics. Funny, engaging, and helped class feel they added value.
Steve DKitchener-Waterloo
Awesome work on walking us through the process.
Steven CVancouver
The simulations and exercises were extremely useful in the understanding of the concept. Mark made the course thoroughly enjoyable. Extremely pleased by the techniques used and the content of the course.
Dhaval SOttawa
Mark Levinson is very knowledgeable in Scrum and has the ability to start you on the right track given your specific workplace problems. He is also able to generalize issues and show how they can be solved with the tools provided in the course.
Hatem NVirtual
Mark's ability to adapt to the background of students and relate to their org's characteristics adds exceptional value. This course isn't just for software development!
Paul AOttawa
Very interactive. Even though I was jet-lagged and sick, I enjoyed the class and did not fall asleep.
Negar HToronto
Excellent. Well worth money and time.
David MOttawa
Mark is an extremely knowledgeable Scrum practitioner and a great coach! He gave each of the participants clear and useful answers to the questions we had during the training, whether the questions were about the material or from work experiences, and helped us figure out how to handle situations on our own. This is the first time I take an agile training that gives me clarity about ways of improving how I work with my team
Martha BVirtual
Very good and useful information. I like the format (no boring Powerpoint) and doing the meeting as a sprint was great.
Fred BPrivate Client
Great course, a lot of valuable information. Experienced instructor, great ability to adapt to group and real work situtations.
Karen LPrivate Client
Mark you are a rockstar and I truly enjoyed and hopefully benefit.
Kerry OPrivate Client
He explained extremely well and gave great concrete examples. Helped to see how to apply to work place.
Genevieve CMontreal
The course provided an excellent deep dive into scrum and the role of the scrum master. The instructor was very knowledgeable and well versed on the research of scrum.
Robyne LOttawa
Great in depth knowledge of subject matter.
Joseph COttawa
I had made one course already (Scrum Master) a couple of years back, and again Mark did not disappoint, good empathy, great presence and vibrant (even through virtual activities) always appreciate the good vibes. Content is serious but Mark knows how to go beyond simply handing out his knowledge, he makes it an experience.
Romain HVirtual
Really liked the approach by Mark to apply Scrum methodology to this training. Also Mark was available to answer questions and patient.
Damien JOttawa
Mark's knowledge and real world examples have cleared up my knowledge of scrum, the roles and responsibilities of the scrum team, and what I need to implement in my organization.
Greg MEdmonton
The course material is great and the way Mark presents it is very clear. Mark augments the material with real-world scrum experience across many components/orgs.
Scott NOttawa
You'll spend two great days with amazing people around and learn a lot while laughing. Take this course!
Stephane LMontreal
Mark is totally wonderfully weird and knowledgeable.
Sarah MOttawa
The instructor was very knowledgeable and kept me interested in the content by applying real life scenarios.
Jennifer MPrivate Client
Great instructor, very satisfied, will recomment! I brought my whole team with me, happy I did.
Joshua COttawa
The instructor demonstrates solid knowledge on Agile and scrum fundamentals. The course is interesting and easy to follow.
Don LEdmonton
Enjoyed the course. (Mark) made it interesting/fun. Content presented in digestible format.
Brett MPrivate Client
Great flow and preparation. Really knows his stuff and transfer of knowledge is good.
Sonia MMontreal
Mark, you master it! Many thanks for making this content easy to understand.
Bertrand LVirtual
Mark did a great job. I appreciated that a) he was coming from a strong development background and b) had an obvious passion about Scrum and the benefits it could bring to development.
Adam MVirtual
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
Mark is a great instructor, using real life examples makes easy to understand better what the scrum methodology is and how to apply it to our roles.
Robin MVirtual
Great instructor, great technique using Scrum to learn.
Jen MToronto
This is my second course with Mark and it was fantastic! Mark is incredibly knowledgeable and engaging. Taking the course virtually was very smooth. I was still able to connect with some great new people while learning a ton and having fun.
Robin DVirtual
Awesome and objective! Careful not to influence how we work by answering other students.
Shawn MMontreal
Great! Fun! And I learned something too! Seriously, one of the best training sessions for my personal growth.
Pierre VMontreal
This has been the most useful training course I have taken. Even though we have been practicing "Scrum" for years there was no useless content.
Simon HOttawa
Mark kept the room alive and was more than informative.
Morgan SPrivate Client
Fantastic instructor. Great real story examples.
Allan CEdmonton
Mark has good mastering on the topic, keeps the audience engaged, and effectively delivers the material to get the job done.
David KEdmonton
Course material provided was excellent for references and follow up. Instructor was energetic, dynamic, and full engaging.
Dinah MPrivate Client
I enjoyed this interactive class with Mark. So much more entertaining then watching slide after slide of a Powerpoint.
Shelley COttawa
Great job! You did a great job or engaging us and encouraging participation. I feel inspired to better my team and organization using the knowledge I gained.
Michael DToronto
Confused? Burnt Out? Disillusioned?
WE FEEL YOUR PAIN
Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
New to Scrum
Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
Certified Scrum Training
Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application.
Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
Your Trusted Resource Center for Everything Scrum & Agile
Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
Effective Scrum and Core Agile
- 4 min read
Sprint Planning from Hell
Does your team's Sprint Planning seem like a complete and utter waste of time? Most of the time, the planning isn't the real problem.
Read full article
Effective Scrum and Core Agile
- 5 min read
Unpacking Interruptions- Why Your Team Struggles to Get Things Done
That thing where you’re trying to work but... Surviving interruptions in your team. We look at where they come from and how to eliminate them.
Read full article Why choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
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Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
Ongoing Support
Our active Scrum community forum is a safe place to ask questions. Long after you earn the Certified Scrum Master certification, you will have access to the forum, course materials, and additional valuable resources.