Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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Students certified
96%
Client retention rate
20+
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Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark did an excellent job keeping the course dynamic and informative. I would have loved a few more days to really dig into some subjects.
Tim KPrivate Client
Excellent job of teaching about using scrum. Very good job engaging the class and providing a fun place to learn. Full moneys worth.
Eric CToronto
Mark was entertaining and kept the course moving. When we delved into detail the information was usually useful. We covered the basics and more, and it makes going back to work with reinforced skills and ideas on how to change our practices appealing instead of scary.
Samantha CMontreal
Being engaged in activities with a group gave valuable insight into the problems we might face in our organizations. This course was great! I was never bored and enjoyed working with others. The course instructor was approachable, clear, and great at proving points.
David BMontreal
Brilliant! Truly enjoyed the information and material. Instructor related well to class and provided for fantastic environment for learning. Would recommend this course and facilitator in a heart beat.
Raquel BPrivate Client
Mark was a great instructor! Very enthusiastic about the course and assisting its participants in becoming successful product owners. Incredibly knowledgeable and entertaining.
Elizabeth CToronto
Overall, this was a well curated and delivered course. The instructor is SME on the subject of Scrum with lots of hands-on experiences. This helps to drive the points home to the trainees. Bravo Mark for the excellent job done.
Adefemi DVirtual
The instructor was well prepared, and extremely knowledgeable. The course was structured in a way that it was easy to follow, well structured, and easy to be engaged. All the team activities were extremely useful to put in practice the theory. I enjoyed every single one! Virtual learning is a really difficult environment, and the instructor made it look like a piece of cake, kept us engaged throughout the days. Kuddos!
Jenny CVirtual
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
Mark's ability to adapt to the background of students and relate to their org's characteristics adds exceptional value. This course isn't just for software development!
Paul AOttawa
Mark is a gifted teacher who really takes the time to ensure those who take his ScrumMaster course understand the topics and know how to apply scrum to their particular company and role. His use of group activities help turn concepts that can intially seem very unspecific into concrete examples and true understanding, which is especially helpful to those of us who are not software engineers or in a technical field. I would highly recommend Mark and Agile Pain Relief to those looking for a ScrumMaster course.
Rhiannon BVirtual
Created an atomosphere that encouraged participation and active learning in a variety of ways that were effective, comfortable, and fun.
Stuart SOttawa
Mark had a way of getting info across in both fun yet informative ways. He loves to challenge and be challenged which made it a pleasure.
Ross CPrivate Client
Very engaging way of learning how to be a Product Owner, just like Scrum should be.
Teeba APrivate Client
Very good. Great at illustrating his point.
Manny BOttawa
Provided excellent understanding of scrum, more difficult concepts with a very hands on approach.
Carmen CToronto
Knows course material well. Quick to answer all questions.
Michael BEdmonton
Awesome instructor with a sense of humor. Well read and fun!
Wendy AVancouver
Mark shared valuable information and advice about Scrum theory. I am now clear on many Agile views on different aspects, especially, Roadmap.
Syed AToronto
Very much appreciated the training material as it has direct implication in our project methodologies.
Mizan CMontreal
Excellent communicator and interacts well with the class. Great knowledge of course material and a genuine advocate of Scrum.
Tony CToronto
The instructor Mark was very knowledgeable and provided lots of knowledge and examples. I learned a lot but did not realize what a huge topic this is.
Andrei DToronto
The course was well organizated and presented but the real value comes in the form of the facilitator Mark. His knowledge, enthusiasm and ability to help you find our own answers was refreshing, Thank you Mark!
James BOttawa
I thought Mark did a great job. Never missed a beat and gave us a great experience
Sahan DOttawa
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
Mark is a great teacher. Funny, communicates his ideas well, very knowledgeable, - a great teacher! This was a good course!
Anthony DVirtual
The course and instructor was excellent. The concepts were clearly communicated.
Edmund CEdmonton
Mark made the class enjoyable. I was initially dreading a 3 day course. After the first day I knew that I could live through the course.
Dickie BPrivate Client
Another excellent course! Great balance of theory, exercises, and anecdotes.
Adam BOttawa
Instructor was very knowledgable! Incredible library in his head.
Kafia BOttawa
Mark is super knowledgeable and engaging. 10/10. Would recommend.
Steve BPrivate Client
Mark was very knowledgeable; I really appreciated the examples that he shared with the group. Thank you!
Suzanne AVirtual
Great course! Very engaging and knowlegeable instructor.
Kolin BOttawa
Mark was an awesome instructor, engaging, and very informative and knowledgable.
Tanya BToronto
Mark was an excellent instructor, with a sense of humour that helped keep my focus (which is particularly challenging with the course being online over 3 days). Being able to run through simulated sprints to help reinforce the material was very helpful.
Micheal CVirtual
A lot to learn and a lot to cover for Scrum. Mark was living the art of scrum and set a role model of time box.
Dang DVancouver
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
I enjoyed Mark's personality and vast knowledge he provided.
Adrian CToronto
Fantastic instructor. Great real story examples.
Allan CEdmonton
Good energy. Good examples. Kept the class on track.
Wilson CEdmonton
Instructor was extremely well prepared, know the material inside and out. Always had a good response for every question. And had a great sense of humor
Christian BPrivate Client
Mark is very well prepared and understands his material in depth. He has a very logical way of looking at questions which can shift people’s understanding in a useful way. If you need to understand “pure” Scrum, this is a good course.
Paul AVirtual
Great! Humour is a plus too!
Daryl BVancouver
Course was fantastic and informative. The instructor did his best to include as much of the expensive material as he could. It was engaging and fun to listen to. I would highly recomment this training to anyone interested in the Scrum methology.
Derrick BOttawa
Thanks for being so responsive and Agile in your approach to leading the class.
Deb BKitchener-Waterloo
I find the instructor very knowledgeable and experienced in Scrum. He was very well organized and prepared for the course. He encouraged in class participation and elevated course content with real life examples. Well played! The course, its content and material covered Scrum very well.
Alena CVancouver
Mark was awesome. Engaging and interactive. Course material is detailed but not overwhelming.
Adam DToronto
Great course. Lots of fun and learning. Thanks!
Edgar DVancouver
Mark did an excellent job of teaching the material and went beyond just presenting it.
Noah AEdmonton
Very knowledgeable and interesting. I appreciated that he respected the outline and timeframes.
Caroline DVirtual
Created an atomosphere that encouraged participation and active learning in a variety of ways that were effective, comfortable, and fun.
Stuart SOttawa
Mark did an excellent job keeping the course dynamic and informative. I would have loved a few more days to really dig into some subjects.
Tim KPrivate Client
Mark had a way of getting info across in both fun yet informative ways. He loves to challenge and be challenged which made it a pleasure.
Ross CPrivate Client
Very engaging way of learning how to be a Product Owner, just like Scrum should be.
Teeba APrivate Client
Very good. Great at illustrating his point.
Manny BOttawa
Provided excellent understanding of scrum, more difficult concepts with a very hands on approach.
Carmen CToronto
Knows course material well. Quick to answer all questions.
Michael BEdmonton
Awesome instructor with a sense of humor. Well read and fun!
Wendy AVancouver
Mark shared valuable information and advice about Scrum theory. I am now clear on many Agile views on different aspects, especially, Roadmap.
Syed AToronto
Very much appreciated the training material as it has direct implication in our project methodologies.
Mizan CMontreal
Excellent communicator and interacts well with the class. Great knowledge of course material and a genuine advocate of Scrum.
Tony CToronto
The instructor Mark was very knowledgeable and provided lots of knowledge and examples. I learned a lot but did not realize what a huge topic this is.
Andrei DToronto
The course was well organizated and presented but the real value comes in the form of the facilitator Mark. His knowledge, enthusiasm and ability to help you find our own answers was refreshing, Thank you Mark!
James BOttawa
I thought Mark did a great job. Never missed a beat and gave us a great experience
Sahan DOttawa
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
Excellent job of teaching about using scrum. Very good job engaging the class and providing a fun place to learn. Full moneys worth.
Eric CToronto
Mark is a great teacher. Funny, communicates his ideas well, very knowledgeable, - a great teacher! This was a good course!
Anthony DVirtual
The course and instructor was excellent. The concepts were clearly communicated.
Edmund CEdmonton
Mark made the class enjoyable. I was initially dreading a 3 day course. After the first day I knew that I could live through the course.
Dickie BPrivate Client
Mark was entertaining and kept the course moving. When we delved into detail the information was usually useful. We covered the basics and more, and it makes going back to work with reinforced skills and ideas on how to change our practices appealing instead of scary.
Samantha CMontreal
Another excellent course! Great balance of theory, exercises, and anecdotes.
Adam BOttawa
Instructor was very knowledgable! Incredible library in his head.
Kafia BOttawa
Mark is super knowledgeable and engaging. 10/10. Would recommend.
Steve BPrivate Client
Mark was very knowledgeable; I really appreciated the examples that he shared with the group. Thank you!
Suzanne AVirtual
Great course! Very engaging and knowlegeable instructor.
Kolin BOttawa
Mark was an awesome instructor, engaging, and very informative and knowledgable.
Tanya BToronto
Mark was an excellent instructor, with a sense of humour that helped keep my focus (which is particularly challenging with the course being online over 3 days). Being able to run through simulated sprints to help reinforce the material was very helpful.
Micheal CVirtual
Being engaged in activities with a group gave valuable insight into the problems we might face in our organizations. This course was great! I was never bored and enjoyed working with others. The course instructor was approachable, clear, and great at proving points.
David BMontreal
A lot to learn and a lot to cover for Scrum. Mark was living the art of scrum and set a role model of time box.
Dang DVancouver
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
I enjoyed Mark's personality and vast knowledge he provided.
Adrian CToronto
Fantastic instructor. Great real story examples.
Allan CEdmonton
Good energy. Good examples. Kept the class on track.
Wilson CEdmonton
Instructor was extremely well prepared, know the material inside and out. Always had a good response for every question. And had a great sense of humor
Christian BPrivate Client
Brilliant! Truly enjoyed the information and material. Instructor related well to class and provided for fantastic environment for learning. Would recommend this course and facilitator in a heart beat.
Raquel BPrivate Client
Mark was a great instructor! Very enthusiastic about the course and assisting its participants in becoming successful product owners. Incredibly knowledgeable and entertaining.
Elizabeth CToronto
Mark is very well prepared and understands his material in depth. He has a very logical way of looking at questions which can shift people’s understanding in a useful way. If you need to understand “pure” Scrum, this is a good course.
Paul AVirtual
Great! Humour is a plus too!
Daryl BVancouver
Course was fantastic and informative. The instructor did his best to include as much of the expensive material as he could. It was engaging and fun to listen to. I would highly recomment this training to anyone interested in the Scrum methology.
Derrick BOttawa
Thanks for being so responsive and Agile in your approach to leading the class.
Deb BKitchener-Waterloo
Overall, this was a well curated and delivered course. The instructor is SME on the subject of Scrum with lots of hands-on experiences. This helps to drive the points home to the trainees. Bravo Mark for the excellent job done.
Adefemi DVirtual
The instructor was well prepared, and extremely knowledgeable. The course was structured in a way that it was easy to follow, well structured, and easy to be engaged. All the team activities were extremely useful to put in practice the theory. I enjoyed every single one! Virtual learning is a really difficult environment, and the instructor made it look like a piece of cake, kept us engaged throughout the days. Kuddos!
Jenny CVirtual
I find the instructor very knowledgeable and experienced in Scrum. He was very well organized and prepared for the course. He encouraged in class participation and elevated course content with real life examples. Well played! The course, its content and material covered Scrum very well.
Alena CVancouver
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
Mark's ability to adapt to the background of students and relate to their org's characteristics adds exceptional value. This course isn't just for software development!
Paul AOttawa
Mark was awesome. Engaging and interactive. Course material is detailed but not overwhelming.
Adam DToronto
Great course. Lots of fun and learning. Thanks!
Edgar DVancouver
Mark did an excellent job of teaching the material and went beyond just presenting it.
Noah AEdmonton
Mark is a gifted teacher who really takes the time to ensure those who take his ScrumMaster course understand the topics and know how to apply scrum to their particular company and role. His use of group activities help turn concepts that can intially seem very unspecific into concrete examples and true understanding, which is especially helpful to those of us who are not software engineers or in a technical field. I would highly recommend Mark and Agile Pain Relief to those looking for a ScrumMaster course.
Rhiannon BVirtual
Very knowledgeable and interesting. I appreciated that he respected the outline and timeframes.
Caroline DVirtual
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.