Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
Brilliant! Truly enjoyed the information and material. Instructor related well to class and provided for fantastic environment for learning. Would recommend this course and facilitator in a heart beat.
Raquel BPrivate Client
Mark is the real s**t. He's lived through the pain points and knows where the bodies are buried.
Christian FMontreal
Overall, this was a well curated and delivered course. The instructor is SME on the subject of Scrum with lots of hands-on experiences. This helps to drive the points home to the trainees. Bravo Mark for the excellent job done.
Adefemi DVirtual
Was an extremely focused and well organized two days, I have taken other courses in similar timelines but found this significantly easier to consume and digest the information. Mark was funny, and left me with an impression of “this guy is legit, and extremely intelligent, I need to soak up his knowledge”.
Jack BVirtual
I had made one course already (Scrum Master) a couple of years back, and again Mark did not disappoint, good empathy, great presence and vibrant (even through virtual activities) always appreciate the good vibes. Content is serious but Mark knows how to go beyond simply handing out his knowledge, he makes it an experience.
Romain HVirtual
Mark was very approachable, friendly, and knowledgable. He has done a great job in helping someone like me who doesn't belong to a corporate world learn so much about scrum in 2 days!
Mashiat FToronto
The positive focus on people and the team was excellent. Incorporating the scrum process in the actual training session is brilliant.
Michael JMontreal
It was a great experience coming to Agile Scrum just a few months ago allowed this to solidify a lot of things I've been practicing. I will likely immediately reap the rewards.
Curtis BOttawa
Of the three coures I have taken on agile training from different organzations, I found this the most effective because the instructor's understanding and incorporation of humor behavor and learning. Instructor came across as very persceptive and intelligent. Because of my positive impression of him as an intellectual I could value his opinions and teaching more than a "generic" instructor going through the motions.
Shaina SPrivate Client
Mark Levison's CSM workshop was one of the best on-line courses I have taken. Using a variety of on-line tools, we explored Scrum both on a broad surface level, then with deep dives into particular areas as voted for by the class. Mark made sure that everyone was satisfied with their own personal understanding before closing a particular topic. I had several areas that I wanted to focus on, and in each case they were answered to my satisfaction. Thank you Mark! I am very excited to take Scrum to my organization and create a high performance team!
Ross HVirtual
Very informative and interesting introduction to the concepts and principles of Agile development and Scrum.
Michael HVancouver
Mark was fantastic. He really knows how to keep everyone engaged and I found the course really fun. Still subscribe to the belief that learning is done best when you're having fun so thank you :)
Sabrina AVirtual
Very knowledgeable in what he is teaching. Passion for scrum.
Mandi AEdmonton
The course included everything I hoped to cover and Mark very well demonstrated its content.
Jerome CToronto
Mark is a very entertaining instructor. I feel I learned a great deal more than I could through reading/self study.
Michael HToronto
Instructor was very well connected with the teams. Immense knowledge on Agile and Scrum.
Deepa MOttawa
A wealth of useful and interesting knowledge.
Sarah HEdmonton
Awesome instructor and course! Will recommend!
Mikael GOttawa
The course was well laid out, a good mix of discussions, examples, and practice.
Chris FToronto
Mark was very good. I appreciated that he was able to provide good examples and explain concepts clearly.
Valerie EVancouver
Mark inspired the participants to be engaged in the moment using Plato's dialogue techniques - Mark delights!
Laura DOttawa
Great use of time. Very clear examples of work life situations.
Duane BToronto
Hands on experience in the subject helps to communicate most of the inportant message throughout the course.
Wael FToronto
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
Mark shared valuable information and advice about Scrum theory. I am now clear on many Agile views on different aspects, especially, Roadmap.
Syed AToronto
Calm, knowledgeable, and open to questions. Great.
Brandon GVirtual
Mark was exceptional in introducing us to the Scrum world. Contents in the Mural was well formulated, informative and crisp. Mark was open to discussion and provided alternative options for real time issues faced by participant. He was able to create traps so that we can get the real insight of scrum's events. Overall, I am amazed the way Mark covered the whole session. I am looking forward to go through his new upcoming book.
Birendra KVirtual
Great seminar, very helpful and Mark showed us in real time examples the application of Scrum.
Pierre EMontreal
Excellent material, entertaining instructor. Instructor distilled the information well. Both instructor and course provided a great intro to Scrum. The course was challenging yet rewarding.
Duff KOttawa
Lots of good information and exercises for a two day course. Instructor was clear and engaging in presenting concepts.
Marvin EPrivate Client
Very good. Great at illustrating his point.
Manny BOttawa
5 Stars
Yui HEdmonton
Mark is an amazing instructor who really knows how to make his audience listen and follow his instructions. He takes time to
understand the audience's question and makes sure that the answer is fully satisfactory . The three days course was very well designed and almost all major aspects were covered. The scheduled breaks also gave the opportunities to get some fresh air and come back with a focused mind. I look forward to joining some more workshops with Mark in future.
Sanjida HVirtual
Very interactive. Even though I was jet-lagged and sick, I enjoyed the class and did not fall asleep.
Negar HToronto
Rocks! I would really recomment this instructor to others.
Raghda FToronto
Mark was a very thoughtful and direct instructor.
Luke GVirtual
Mark was extremely knowledgeable, effective teacher, responded well to students and has an excellent sense of humour.
Kely BVancouver
I thought it was extremely effective. It re-enforced some good practices already in place but showed what is missing in my environment.
Robert JEdmonton
Amazing! Friendly, funny, smart, open-minded individual. Great job, Mark!
S M Tadmir CToronto
Very good presentation skills. Excellent materials for study (in class and via email). Good tips and pragmatic approach. Good experience and info from the trenches.
Luiza DToronto
I thought the overall course material was excellent and was well present by a very dynamic and thoughful instructor.
Austin DOttawa
This was a very illuminating overview of Scrum roles and best practices, taught by a very engaging instructor.
Douglas GPrivate Client
Instructor was well organized and touched each topic in a sequential matter that was logical.
Joe PMontreal
Lively, hands on, enlightening. Would recommend.
Allen NEdmonton
The course and instructor were dynamic and engaging and open to a variety of participants.
Daniel RMontreal
Knows his material very well. Is pleasant. Proper course material was provided.
Jean PMontreal
Excellent course. Recommend for people that have done some Scrum and read all the readings. Mark is a great instructor. Among best I've had.
David MEdmonton
Mark did an awesome job. He is very knowledgable, helpful, and patient. I will recommend this course for sure.
Jamal EToronto
Excellent instructor. Left lots of room for us to think by ourselves. Great!
Kathleen LVancouver
Very informative and interesting introduction to the concepts and principles of Agile development and Scrum.
Michael HVancouver
Mark was fantastic. He really knows how to keep everyone engaged and I found the course really fun. Still subscribe to the belief that learning is done best when you're having fun so thank you :)
Sabrina AVirtual
Very knowledgeable in what he is teaching. Passion for scrum.
Mandi AEdmonton
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
The course included everything I hoped to cover and Mark very well demonstrated its content.
Jerome CToronto
Mark is a very entertaining instructor. I feel I learned a great deal more than I could through reading/self study.
Michael HToronto
Instructor was very well connected with the teams. Immense knowledge on Agile and Scrum.
Deepa MOttawa
Brilliant! Truly enjoyed the information and material. Instructor related well to class and provided for fantastic environment for learning. Would recommend this course and facilitator in a heart beat.
Raquel BPrivate Client
A wealth of useful and interesting knowledge.
Sarah HEdmonton
Awesome instructor and course! Will recommend!
Mikael GOttawa
The course was well laid out, a good mix of discussions, examples, and practice.
Chris FToronto
Mark was very good. I appreciated that he was able to provide good examples and explain concepts clearly.
Valerie EVancouver
Mark is the real s**t. He's lived through the pain points and knows where the bodies are buried.
Christian FMontreal
Mark inspired the participants to be engaged in the moment using Plato's dialogue techniques - Mark delights!
Laura DOttawa
Great use of time. Very clear examples of work life situations.
Duane BToronto
Hands on experience in the subject helps to communicate most of the inportant message throughout the course.
Wael FToronto
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
Mark shared valuable information and advice about Scrum theory. I am now clear on many Agile views on different aspects, especially, Roadmap.
Syed AToronto
Calm, knowledgeable, and open to questions. Great.
Brandon GVirtual
Mark was exceptional in introducing us to the Scrum world. Contents in the Mural was well formulated, informative and crisp. Mark was open to discussion and provided alternative options for real time issues faced by participant. He was able to create traps so that we can get the real insight of scrum's events. Overall, I am amazed the way Mark covered the whole session. I am looking forward to go through his new upcoming book.
Birendra KVirtual
Great seminar, very helpful and Mark showed us in real time examples the application of Scrum.
Pierre EMontreal
Excellent material, entertaining instructor. Instructor distilled the information well. Both instructor and course provided a great intro to Scrum. The course was challenging yet rewarding.
Duff KOttawa
Overall, this was a well curated and delivered course. The instructor is SME on the subject of Scrum with lots of hands-on experiences. This helps to drive the points home to the trainees. Bravo Mark for the excellent job done.
Adefemi DVirtual
Lots of good information and exercises for a two day course. Instructor was clear and engaging in presenting concepts.
Marvin EPrivate Client
Very good. Great at illustrating his point.
Manny BOttawa
5 Stars
Yui HEdmonton
Mark is an amazing instructor who really knows how to make his audience listen and follow his instructions. He takes time to
understand the audience's question and makes sure that the answer is fully satisfactory . The three days course was very well designed and almost all major aspects were covered. The scheduled breaks also gave the opportunities to get some fresh air and come back with a focused mind. I look forward to joining some more workshops with Mark in future.
Sanjida HVirtual
Was an extremely focused and well organized two days, I have taken other courses in similar timelines but found this significantly easier to consume and digest the information. Mark was funny, and left me with an impression of “this guy is legit, and extremely intelligent, I need to soak up his knowledge”.
Jack BVirtual
Very interactive. Even though I was jet-lagged and sick, I enjoyed the class and did not fall asleep.
Negar HToronto
I had made one course already (Scrum Master) a couple of years back, and again Mark did not disappoint, good empathy, great presence and vibrant (even through virtual activities) always appreciate the good vibes. Content is serious but Mark knows how to go beyond simply handing out his knowledge, he makes it an experience.
Romain HVirtual
Rocks! I would really recomment this instructor to others.
Raghda FToronto
Mark was a very thoughtful and direct instructor.
Luke GVirtual
Mark was extremely knowledgeable, effective teacher, responded well to students and has an excellent sense of humour.
Kely BVancouver
Mark was very approachable, friendly, and knowledgable. He has done a great job in helping someone like me who doesn't belong to a corporate world learn so much about scrum in 2 days!
Mashiat FToronto
I thought it was extremely effective. It re-enforced some good practices already in place but showed what is missing in my environment.
Robert JEdmonton
Amazing! Friendly, funny, smart, open-minded individual. Great job, Mark!
S M Tadmir CToronto
The positive focus on people and the team was excellent. Incorporating the scrum process in the actual training session is brilliant.
Michael JMontreal
Very good presentation skills. Excellent materials for study (in class and via email). Good tips and pragmatic approach. Good experience and info from the trenches.
Luiza DToronto
I thought the overall course material was excellent and was well present by a very dynamic and thoughful instructor.
Austin DOttawa
This was a very illuminating overview of Scrum roles and best practices, taught by a very engaging instructor.
Douglas GPrivate Client
It was a great experience coming to Agile Scrum just a few months ago allowed this to solidify a lot of things I've been practicing. I will likely immediately reap the rewards.
Curtis BOttawa
Instructor was well organized and touched each topic in a sequential matter that was logical.
Joe PMontreal
Of the three coures I have taken on agile training from different organzations, I found this the most effective because the instructor's understanding and incorporation of humor behavor and learning. Instructor came across as very persceptive and intelligent. Because of my positive impression of him as an intellectual I could value his opinions and teaching more than a "generic" instructor going through the motions.
Shaina SPrivate Client
Lively, hands on, enlightening. Would recommend.
Allen NEdmonton
The course and instructor were dynamic and engaging and open to a variety of participants.
Daniel RMontreal
Knows his material very well. Is pleasant. Proper course material was provided.
Jean PMontreal
Mark Levison's CSM workshop was one of the best on-line courses I have taken. Using a variety of on-line tools, we explored Scrum both on a broad surface level, then with deep dives into particular areas as voted for by the class. Mark made sure that everyone was satisfied with their own personal understanding before closing a particular topic. I had several areas that I wanted to focus on, and in each case they were answered to my satisfaction. Thank you Mark! I am very excited to take Scrum to my organization and create a high performance team!
Ross HVirtual
Excellent course. Recommend for people that have done some Scrum and read all the readings. Mark is a great instructor. Among best I've had.
David MEdmonton
Mark did an awesome job. He is very knowledgable, helpful, and patient. I will recommend this course for sure.
Jamal EToronto
Excellent instructor. Left lots of room for us to think by ourselves. Great!
Kathleen LVancouver
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Canada's AI Strategy Mistakes Adoption for Productivity
There is a massive gap between claiming AI will boost productivity and actually fixing bottlenecks. Lessons from Canada's healthcare system and Humber River Hospital.
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Scrum Events and Artifacts8 min read
How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
Product Backlog refinement isn't about writing User Stories, it's about having conversations. Learn to fix some of the most common problems with the Refinement process.
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.