Product Owner
- 8 min read
Put an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Great facilitator. Challenged my thinking. Very absorbing discussion. Very engaging considering it can be a very dry topic, as evidenced by the webinars I've listened to.
Aimee LToronto
Being engaged in activities with a group gave valuable insight into the problems we might face in our organizations. This course was great! I was never bored and enjoyed working with others. The course instructor was approachable, clear, and great at proving points.
David BMontreal
Mark was entertaining and kept the course moving. When we delved into detail the information was usually useful. We covered the basics and more, and it makes going back to work with reinforced skills and ideas on how to change our practices appealing instead of scary.
Samantha CMontreal
Mark brings a wealth of knowledge and practical experience and stories. We have applied many of the ideas and totally revitalized the way we run our Agile process.
MacMillan JKitchener-Waterloo
I enjoyed Mark's teaching style. I like the personal stories and puns. I always like to bring humor in to my meeting or when I am teaching or mentoring, it evokes a positive emotion and people will retain the information better. A+++ Would like to attend other courses done by Mark.
Shanna FVirtual
I wanted to take the time to leave this review after seeing how my new Scrum knowledge has impacted my work. Now, I can confidently say that the training not only gave me a deeper understanding of Agile and Scrum but also boosted my confidence, motivation, and drive. I apply my new skills every single day, and they have made a significant difference in how I support my teams.
Mark, thank you for contributing to my growth—I’m so glad I took this step. Your training was engaging, insightful, and truly life-changing for anyone passionate about Scrum and Agile. I highly recommend this certification to anyone looking to elevate their skills and make a real impact in their teams!
Anastasia FVirtual
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
I learned a lot and the content was far more enganging than I expected it to be. I come away with many improvements I can make to my organization. Thanks and well done.
Dan CKitchener-Waterloo
Mark delivered what I think is one of the best adult learning, in a corporate training environment, I’ve experienced. And it was remote! It was engaging, entertaining and very useful. I was also very fortunate to have a great team which significantly enriched my experience.
Noah CVirtual
Mark was very patient with questions from the group and excellent at making us think.
Chris TToronto
Very patient. Really liked the group activity where we had to work in Sprints on user stories.
Anita AVirtual
Excellent. Learn a lot about Scrum. Very knowledgeable and experienced in the area. Able to relate different examples on questions asked during class.
Robert CToronto
Great energy. Interesting course material.
Julie CToronto
Mark was good - foundatian of knowledge and his experiences made for good practical examples.
Mike AMontreal
Course was very informative. You spoke to the entire group on a level everyone can understand.
Monica HPrivate Client
Great agenda, engaging instructor, relevant examples and exercises. 10/10 rating
Ed AVancouver
Crisp and concise in delivery. Captivating and inspiring. Obviously very knowledgeable and experienced.
Jason LToronto
He is very engaging and clear. It was easy to grasp the concepts and apply it to exercises.
Jamielyn CToronto
Excellent!! Thoughtful, well presented and very enthusiastic. Lots of great information packed into a concise program.
Rolland CKitchener-Waterloo
Excellent course content delivered in a direct, practical and memorable fashion.
Kimberley KOttawa
You have a deep understanding of the Scrum methodology. You are good listener and you are able to adapt to your audience. I am really satisfied and will recommend you.
Eric LMontreal
The ScrumMaster training as facilitated by Mark Levison was an invaluable experience in my both by personal and professional growth. Mark's instruction kept me engaged and entertained with materials for the duration of the 2 day seminar. I will highly recommend this course to anyone interested in exploring Agile within their places of work.
Mike EVirtual
Mark is amazing. He is a knowledgeable instructor about scrum and I would like to attend another course with him. He taught me the basic and theories of scrum. Now i will need to integrate it with the work place. I enjoyed this course as it provided me with the concept of scrum to bring forward to my team at work.
Justin CVirtual
Mark was very personable and knowledgeable about the subject. Nothing threw him.
Sharon GPrivate Client
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Honest and open, encouraged us to think on our own. Really highlighted this is not a defined process, we need to figure out what works best for our teams,
Alana GPrivate Client
Disciplined, focused, knowledgeable.
James CKitchener-Waterloo
Mark is engaging, very knowledgeable and morphs to the class knowledge. His sense of humor is also appreciated.
Malisha CToronto
Despite these unprecedented times, this course was great! Using tools like mural made this course engaging, fun and inspiring while being from home. Mark was up for
answering all questions and challenging us, or at the very least pointing us in the right direction!
Jessica LVirtual
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
Truly an expert. Knows his stuff.
Denise AOttawa
Great instructor, light atmosphere, very knowledgeable and engaging. Thank You!
Edwine JVirtual
This was a good course. Plenty of offline reading and later reference. For a full two day course, I am informed but not exhausted.
Chris GKitchener-Waterloo
Thoroughly knowledgeable about subject.
Enwei CVancouver
Mark did an excellent job of teaching the material and went beyond just presenting it.
Noah AEdmonton
Very informative and interesting introduction to the concepts and principles of Agile development and Scrum.
Michael HVancouver
Excellent course, gained a lot of context on SCRUM best practices beyond the context of how [Private Client] currently operates.
Hamza EPrivate Client
Mark is an awesome instructor and he is very knowledgeable.
Samina CVirtual
Instructor is very informative. Voice calming and clear with good balance of up/down/tone.
Hanh LToronto
The instructor did a great job in getting people to participate and make sure everyone followed along.
George HPrivate Client
Mark shared valuable information and advice about Scrum theory. I am now clear on many Agile views on different aspects, especially, Roadmap.
Syed AToronto
A fantastic approach to teaching Scrum and agile practices.
Jordan LToronto
Fantastic instructor and couse. I learned so much, thank you!
Jeremy CKitchener-Waterloo
Mark Levison is an outstanding instructor who knows how to effectively deliver course content tailored to the learning needs of this students. Everyone on the course benefited greatly from his ability to present new information in a clear and easily understood manner. The Agile Foundations course provided an excellent overview of the Agile Methodology and SCRUM.
Michael GVirtual
Good course. In the end it is going to be us to make [Private Client] an even better company and a even better product.
Steve MPrivate Client
Mark was very personable, easy going an know what he was teaching. This makes the class environment more interactive and fun.
Asif BVirtual
It was a pleasure learning with Mark. The scrum-like structure of the course made it interactive and fun.
Florent GToronto
Excellent teaching and course delivery. Practical scrum practices was very informational.
Odion OToronto
After 24+ years of traditional thinking, this was refreshing and new. Can't wait to begin implementing at work. Thanks, Mark!
Kristine NEdmonton
Mark did a fantastic job. [Private Client] was a unique challenge of a long history with hardened habits, as well as a very peculiar definition of Agile and SCRUM.
Imran APrivate Client
Mark was very patient with questions from the group and excellent at making us think.
Chris TToronto
Great facilitator. Challenged my thinking. Very absorbing discussion. Very engaging considering it can be a very dry topic, as evidenced by the webinars I've listened to.
Aimee LToronto
Very patient. Really liked the group activity where we had to work in Sprints on user stories.
Anita AVirtual
Excellent. Learn a lot about Scrum. Very knowledgeable and experienced in the area. Able to relate different examples on questions asked during class.
Robert CToronto
Great energy. Interesting course material.
Julie CToronto
Mark was good - foundatian of knowledge and his experiences made for good practical examples.
Mike AMontreal
Course was very informative. You spoke to the entire group on a level everyone can understand.
Monica HPrivate Client
Great agenda, engaging instructor, relevant examples and exercises. 10/10 rating
Ed AVancouver
Crisp and concise in delivery. Captivating and inspiring. Obviously very knowledgeable and experienced.
Jason LToronto
Being engaged in activities with a group gave valuable insight into the problems we might face in our organizations. This course was great! I was never bored and enjoyed working with others. The course instructor was approachable, clear, and great at proving points.
David BMontreal
He is very engaging and clear. It was easy to grasp the concepts and apply it to exercises.
Jamielyn CToronto
Excellent!! Thoughtful, well presented and very enthusiastic. Lots of great information packed into a concise program.
Rolland CKitchener-Waterloo
Excellent course content delivered in a direct, practical and memorable fashion.
Kimberley KOttawa
You have a deep understanding of the Scrum methodology. You are good listener and you are able to adapt to your audience. I am really satisfied and will recommend you.
Eric LMontreal
The ScrumMaster training as facilitated by Mark Levison was an invaluable experience in my both by personal and professional growth. Mark's instruction kept me engaged and entertained with materials for the duration of the 2 day seminar. I will highly recommend this course to anyone interested in exploring Agile within their places of work.
Mike EVirtual
Mark is amazing. He is a knowledgeable instructor about scrum and I would like to attend another course with him. He taught me the basic and theories of scrum. Now i will need to integrate it with the work place. I enjoyed this course as it provided me with the concept of scrum to bring forward to my team at work.
Justin CVirtual
Mark was very personable and knowledgeable about the subject. Nothing threw him.
Sharon GPrivate Client
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Honest and open, encouraged us to think on our own. Really highlighted this is not a defined process, we need to figure out what works best for our teams,
Alana GPrivate Client
Disciplined, focused, knowledgeable.
James CKitchener-Waterloo
Mark was entertaining and kept the course moving. When we delved into detail the information was usually useful. We covered the basics and more, and it makes going back to work with reinforced skills and ideas on how to change our practices appealing instead of scary.
Samantha CMontreal
Mark brings a wealth of knowledge and practical experience and stories. We have applied many of the ideas and totally revitalized the way we run our Agile process.
MacMillan JKitchener-Waterloo
I enjoyed Mark's teaching style. I like the personal stories and puns. I always like to bring humor in to my meeting or when I am teaching or mentoring, it evokes a positive emotion and people will retain the information better. A+++ Would like to attend other courses done by Mark.
Shanna FVirtual
Mark is engaging, very knowledgeable and morphs to the class knowledge. His sense of humor is also appreciated.
Malisha CToronto
Despite these unprecedented times, this course was great! Using tools like mural made this course engaging, fun and inspiring while being from home. Mark was up for
answering all questions and challenging us, or at the very least pointing us in the right direction!
Jessica LVirtual
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
Truly an expert. Knows his stuff.
Denise AOttawa
Great instructor, light atmosphere, very knowledgeable and engaging. Thank You!
Edwine JVirtual
This was a good course. Plenty of offline reading and later reference. For a full two day course, I am informed but not exhausted.
Chris GKitchener-Waterloo
Thoroughly knowledgeable about subject.
Enwei CVancouver
I wanted to take the time to leave this review after seeing how my new Scrum knowledge has impacted my work. Now, I can confidently say that the training not only gave me a deeper understanding of Agile and Scrum but also boosted my confidence, motivation, and drive. I apply my new skills every single day, and they have made a significant difference in how I support my teams.
Mark, thank you for contributing to my growth—I’m so glad I took this step. Your training was engaging, insightful, and truly life-changing for anyone passionate about Scrum and Agile. I highly recommend this certification to anyone looking to elevate their skills and make a real impact in their teams!
Anastasia FVirtual
Mark did an excellent job of teaching the material and went beyond just presenting it.
Noah AEdmonton
Very informative and interesting introduction to the concepts and principles of Agile development and Scrum.
Michael HVancouver
Excellent course, gained a lot of context on SCRUM best practices beyond the context of how [Private Client] currently operates.
Hamza EPrivate Client
Mark is an awesome instructor and he is very knowledgeable.
Samina CVirtual
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
Instructor is very informative. Voice calming and clear with good balance of up/down/tone.
Hanh LToronto
The instructor did a great job in getting people to participate and make sure everyone followed along.
George HPrivate Client
Mark shared valuable information and advice about Scrum theory. I am now clear on many Agile views on different aspects, especially, Roadmap.
Syed AToronto
A fantastic approach to teaching Scrum and agile practices.
Jordan LToronto
Fantastic instructor and couse. I learned so much, thank you!
Jeremy CKitchener-Waterloo
Mark Levison is an outstanding instructor who knows how to effectively deliver course content tailored to the learning needs of this students. Everyone on the course benefited greatly from his ability to present new information in a clear and easily understood manner. The Agile Foundations course provided an excellent overview of the Agile Methodology and SCRUM.
Michael GVirtual
Good course. In the end it is going to be us to make [Private Client] an even better company and a even better product.
Steve MPrivate Client
Mark was very personable, easy going an know what he was teaching. This makes the class environment more interactive and fun.
Asif BVirtual
It was a pleasure learning with Mark. The scrum-like structure of the course made it interactive and fun.
Florent GToronto
Excellent teaching and course delivery. Practical scrum practices was very informational.
Odion OToronto
I learned a lot and the content was far more enganging than I expected it to be. I come away with many improvements I can make to my organization. Thanks and well done.
Dan CKitchener-Waterloo
After 24+ years of traditional thinking, this was refreshing and new. Can't wait to begin implementing at work. Thanks, Mark!
Kristine NEdmonton
Mark did a fantastic job. [Private Client] was a unique challenge of a long history with hardened habits, as well as a very peculiar definition of Agile and SCRUM.
Imran APrivate Client
Mark delivered what I think is one of the best adult learning, in a corporate training environment, I’ve experienced. And it was remote! It was engaging, entertaining and very useful. I was also very fortunate to have a great team which significantly enriched my experience.
Noah CVirtual
Confused? Burnt Out? Disillusioned?
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Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
New to Scrum
Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
Certified Scrum Training
Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application.
Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
Your Trusted Resource Center for Everything Scrum & Agile
Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
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Read full article
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Mismeasurement Mess - IRCC Leads the Way
Is IRCC's focus on speed creating unfair visa denials? Explore how mis-measurement clogs the system and hurts applicants.
Read full article Why choose us
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Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
Ongoing Support
Our active Scrum community forum is a safe place to ask questions. Long after you earn the Certified Scrum Master certification, you will have access to the forum, course materials, and additional valuable resources.