Put an End to Ineffective Scrum

Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.

8000+

Students certified

96%

Client retention rate

20+

Years of Agile experience

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We've helped 8000+ people find success using Scrum

Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.

I really enjoyed my experience with Agile Pain Relief and the 2 day CSM course. It was highly informative, interactive, and engaging, even with the hurdle of being fully virtual. Mark was thoughtful, patient, and ready to answer any question that came his way. I found the workshop to be not only educational, but also a great exercise in building confidence.
Katie HVirtual
Thank you, Mark! Your course was intense, informative and engaging - never felt I was "drifting off". The examples were clear, activities were great learning exercises - going to apply as much as possible!
Kate RToronto
Mark is a very approachable and friendly instructor and brings some comic relief to his training sessions. He broke down Scrum/Agile so that it was very easy to follow, and always offered opportunities for the class to ask questions. I felt very supported and encouraged while learning about Scrum/Agile and was never scared to ask a question. I am looking forward to another training opportunity to learn from Mark again!
Dana SVirtual
A excellent and well-delivered course. Very informative!
Warren ROttawa
Instructor was very knowledgeable. Situations we brought forward he was able to help us detemine the source of the issue without telling us. Great coach!
Elsie SEdmonton
Great job, Mark. Great overall devliery. Kept the content interesting.
Parv SToronto
Mark really knows his stuff, and not only about scrum mastering but also development process and product ownership. Highly recommended.
Jamie SOttawa
Mark was exteremly knowledgeable and enganging facilitor and I would not hesitate to recommend him to anyone looking to bbuild their agile. Thanks for the excellent course!
Mike WPrivate Client
I like to recommend this course to other team members to help everyone get to the same mindset and understanding. I gained a clearer understanding of what Agile really is and I'd like to see it work in my future projects.
Lynda SEdmonton
The instructor is very knowledgeable in the subject and kept us motivated and alert during the course. The course itself covers lots of material which is necessary for someone who wants to become a successful scrum master.
Elena RVirtual
Great speaker, insightful, willing to be "Frank" - no pun intended.
Paul SPrivate Client
A +
Derek SOttawa
Mark is quite knowledgable about the subject. A good collaborative style was used so I can learn everyone's views and share what I could gather.
Sriprasadh ROttawa
Great course! Mark is entertaining and knowledgable. Bring your questions and touch problems. Exploring participants' real-world problems triggered the best, most useful discussions in the course.
Jessica SOttawa
Mark was absolutely good. He has a confidence that helps me know what is and is not part of scrum. He has a clarity about the concept of scrum. He allows session participants to see where they can be creative.
Kelly SVirtual
Very nice, friendly and knowledgable. Encouraging of questions and participation. Approachable and making you feel comfortable to get something wrong but grow from it.
Dan SVirtual
Exceptional presentation delivery that is clear, concise, and though-provoking, involving tremendous audience participation.
Norman EOttawa
He rocks! I like a lot of the tips given by him.
Fagner SMontreal
Very interactive. Addressed questions and comments directly related to the workplace while discussing and covering course content.
Kyle SOttawa
The course was fun to follow and covers a lot of material. Mark keeps the class engaged and is respectful to participants.
Julie SVirtual
Great content, stories, anecdotes. Enjoyed instructor's enthusiasm and knowledge on the subject.
Paul JMontreal
Mark is a gifted teacher who really takes the time to ensure those who take his ScrumMaster course understand the topics and know how to apply scrum to their particular company and role. His use of group activities help turn concepts that can intially seem very unspecific into concrete examples and true understanding, which is especially helpful to those of us who are not software engineers or in a technical field. I would highly recommend Mark and Agile Pain Relief to those looking for a ScrumMaster course.
Rhiannon BVirtual
Great course! Interesting and fun. Not a moment of dullness.
Roma SOttawa
Fantastic course, fantastic instructor! A perfect mix of discussion and practical exercise that keeps you engaged.
Paul SVirtual
Mark's use and incorporation of the Agile process as part of the training course was an outstanding working demostration in practice real-time. His energy, knowledge, examples, were excellent.
Paul RPrivate Client
I really enjoyed Mark, despite not being my sector I was able to make connections and take away information.
Catherine BOttawa
Awesome work on walking us through the process.
Steven CVancouver
Mark is an engaging instructor using conversation and interaction as the engagement catalyst!
Shawn RToronto
The failure-based models used for learning were effective.
Vince RVirtual
Mark is a very knowledgeable and respectful instructor. He kept the information interesting and engaging, and was great at adapting the focus of the content to align with the needs of the participants. The course overall accomplished its goal of providing me with a good feel for the role of a Scrum Master.
Lisa CVirtual
Calm, able to provide examples demonstrating his points.
Martin DMontreal
Really appreciated how he addressed our questions and gave feedback. Mark was very knowledgable on the subject matter.
Kyle AOttawa
Mark is the real s**t. He's lived through the pain points and knows where the bodies are buried.
Christian FMontreal
What a great course! I feel that I got exactly what I needed. Mark did an amazing job showing me what I could easily do and what I should accept will take time. Amazing class!
Angela SToronto
I thoroughly enjoyed the course. While the two days were intensive and tiring, I learned a lot about scrum and becoming scrum master. Mark was a great instructor in that he was very knowledgeable and experienced in the subject. He set up a great environment where everyone can be engaged and have their questions answered. I'm really glad I took the course and I hope to continue learning more about Scrum, which now has become even more fascinating to me.
Maria SVirtual
He is knowledgeable and patient about the subject.
Nabil SEdmonton
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
Long days but really challenged me to rethink how I can enhance my BA skills and how to contribute in different ways to my team.
Pearline EVancouver
Excellent instructor and the course was great. A lot of thought provoking exercises that bring home the idea of scrum.
Deena SToronto
Great Choose-Your-Own-Adventure!
Mike SOttawa
Great course. Mark clearly knows his stuff!
Marc LOttawa
Interesting, engaging, practical exercises.
Olga HMontreal
This course gave me a new insight into delivering better software for the customer more effectively.
Len CVancouver
Mark was fantastic! He explained the concepts very clearly and kept the class very engaging for the 2 days. He has a wealth of experience and was able to convey that to the class (plus the fun soap box moments).
Anthony GVirtual
Mark is one of the most engaging instructors I have had the opportunity to work with and learn from. Thanks again for the start in Scrum!
Matt MKitchener-Waterloo
It was a great experience coming to Agile Scrum just a few months ago allowed this to solidify a lot of things I've been practicing. I will likely immediately reap the rewards.
Curtis BOttawa
Nothing but positive things to say. Mark was very clear in the material he presented and was able to easily pivot to a new topic or give additional context as required. I enjoyed the exercises and open discussions.
Angela MOttawa
Mark clearly presents the scrum process and principles. He provides background information and stories to reinforce these techniques.
Richard COttawa
Very passionate and organized, kept material interesting.
Sjoerd FEdmonton
Mark has an effective approach at coaching us through the course in an "agile" way. Would recommend the course to those who are experienced scrum masters and especially to those who are new to the agile world.
Caia RToronto

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Certified Scrum Training

Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application. 

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Effective Scrum

Fix Broken Scrum

If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.

Learn Effective Scrum

Your Trusted Resource Center for Everything Scrum & Agile

Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.

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Why choose us

Get exclusive bonuses with our Scrum Alliance Certified Scrum training

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Future-proof blueprint

A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.

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Personal coaching

Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.

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Resources

When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.

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Community access

A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.

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Lean Coffee

Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.

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Money-back guarantee

You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.

Get Certified

Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.

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About this course

Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.

Learning and Benefits

Relatable Scenarios

Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.

Respected Certification

Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.

Practical Exercises

With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.

Jargon-Free Learning

This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.

Career Advancement

Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.

GenAI for Systems Thinking

Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.

Ongoing Support

Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.