Artificial Intelligence
- 5 min read
AI Chatbots for Agile Coaches: Why They Fail
Agile is about people. Discover why AI chatbots can't replace human expertise and the dangers of relying on them for coaching.
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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Client retention rate
20+
Years of Agile experience
AI Is Not Fixing Your Bottleneck
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Typing was never the problem
We will talk about the effects of GenAI, where it can help and what risks it introduces. You will leave with a clearer way to use GenAI without falling into speed theatre and false velocity trap.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
I've been to a few Scrum courses for the past year and I must say that this was the best course I have attended. Gracefully covered the entire subject with the right depth.
Rafael SToronto
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
Mark's session was a great combination of theory, practical exercises and real life stories that kept this learner engaged and involved. Time spent was definitely worthwhile. Thanks!
Justin LVirtual
Mark is a very engaging instructor. He combines his scrum master knowledge with humour and demontrates both in real situations. He has inspired me through this course to be a great scrum master!
Lisa MToronto
Mark Levison's CSM workshop was one of the best on-line courses I have taken. Using a variety of on-line tools, we explored Scrum both on a broad surface level, then with deep dives into particular areas as voted for by the class. Mark made sure that everyone was satisfied with their own personal understanding before closing a particular topic. I had several areas that I wanted to focus on, and in each case they were answered to my satisfaction. Thank you Mark! I am very excited to take Scrum to my organization and create a high performance team!
Ross HVirtual
I participated in the Certified Scrum Master course instructed by Mark Levison. Mark is a very well educated in the Agile Scrum methodology and presented the course material in a very entertaining way during the 2-day course. I learned a lot of things I had not previously known even though I had been practicing scrum for the past 5 years. I would highly recommend that every organization send their scrum focal’s to this training – it will help them advance their organization in implementing, and delivering scrum based projects, thus help their business be more successful.
Graham FVirtual
This is one of the best courses I took. I liked the 'hands on' scrum technique. I liked the open discussions and how the instructor motivated people and kept them engaged.
Magda SOttawa
Great! Humour is a plus too!
Daryl BVancouver
Really dynamic! Use scrum tools to control the flow of the course which is a good example.
Marc LMontreal
Fantastic course, fantastic instructor! A perfect mix of discussion and practical exercise that keeps you engaged.
Paul SVirtual
Mark was a fantastic instructor who gave very thorough answers. He explained concepts in ways that technical and non technical people could understand. He lead the course in a way that impowered the students.
Tyler WVirtual
Excellent course! I learned a lot although I reliaze there's a lot to cover but now I have a very good understanding of scrum.
Martin ROttawa
Mark was an excllent instructor, was able to give clear examples to explain theory.
Samanthi SOttawa
Concepts I learned in this course are more sticky because they were demonstrated through exercise and not just explained.
Joseph MOttawa
Excellent. Well worth money and time.
David MOttawa
I like to recommend this course to other team members to help everyone get to the same mindset and understanding. I gained a clearer understanding of what Agile really is and I'd like to see it work in my future projects.
Lynda SEdmonton
Lively, hands on, enlightening. Would recommend.
Allen NEdmonton
Mark is very good. Has a lot of working experiences and real life stories.
Wilson MEdmonton
Interesting and original and knowledgeable.
Liliana MOttawa
Mark did a great job. I appreciated that a) he was coming from a strong development background and b) had an obvious passion about Scrum and the benefits it could bring to development.
Adam MVirtual
Course material provided was excellent for references and follow up. Instructor was energetic, dynamic, and full engaging.
Dinah MPrivate Client
Mark's methods are very engaging. It allows to learn by collaboration and "Telling Back".
Prateek SVancouver
Mark is very knowledgeable and communicates the value of Scrum very clearly. He uses real-world examples which helps tremendously.
Matt MOttawa
Covered a little of everything. Was always interesting.
Regis LMontreal
Mark you are a rockstar and I truly enjoyed and hopefully benefit.
Kerry OPrivate Client
Excellent course, although packed! Good pace.
Catherine SVancouver
The instructor is very knowledgeable in the subject and kept us motivated and alert during the course. The course itself covers lots of material which is necessary for someone who wants to become a successful scrum master.
Elena RVirtual
Experienced person. I like the overview and compassion.
Michal RKitchener-Waterloo
Awesome and objective! Careful not to influence how we work by answering other students.
Shawn MMontreal
A +
Derek SOttawa
Mark is an excellent instructor and has great techniques to help us understand and learn the material of the course.
Miguel NMontreal
Thumbs up! Easy to follow. Engaging and thought provoking.
Neil OPrivate Client
Great training. Good energy throughout the workshop. Well facilitated. I liked the regular breaks. Good combination of both breakout room exercises and whole group learnings. Good use of technology for a virtual workshop.
Carole GVirtual
This course was an essential intro for me, a noob in Scrum. I was guided through material I need to know, while at the same time allowed to explore concepts on my own.
Vanessa MToronto
Mark did a great job of keeping the class engaged and deployed many useful techniques to get the course material across.
Tharaneesan NPrivate Client
This course was a real eye opener and hope it will not be like preaching in the desert. You are a great orator and would love to listen to your thoughts for hours.
Marc-Andre LMontreal
Great. Very detailed. Class very interesting, very good relating questions with good examples.
Yong FToronto
Awesome material delivery.
Geetha KToronto
Very informative and interesting introduction to the concepts and principles of Agile development and Scrum.
Michael HVancouver
Mark was an excellent instructor for this course. His ability to communicate and engage the class to understand and implement the scrum methodology is wonderful and I had a wonderful time during the course.
Pratham DVirtual
I applaud Mark's view on working in agile. I was able to clearly understand the fundamental core and roles of agile.
Adil SOttawa
I will highly recommend Mark. I enjoyed the course.
Shamyl NVancouver
Mark is a very entertaining instructor. I feel I learned a great deal more than I could through reading/self study.
Michael HToronto
I thought the instructor and course was excelelnt and very enlightening.
Aengus MEdmonton
Great instructor. Lots of good feedack throughout the session that was meaningful.
Petula NToronto
Very good two days with excellent discussions. Mark was very adept at provoking these discussions.
Richard MOttawa
What a great course! I feel that I got exactly what I needed. Mark did an amazing job showing me what I could easily do and what I should accept will take time. Amazing class!
Angela SToronto
I found Mark to be engaged, upbeat, and very knowledgeable.
Peter LPrivate Client
Honest and open, encouraged us to think on our own. Really highlighted this is not a defined process, we need to figure out what works best for our teams,
Alana GPrivate Client
Very knowledgeable instructor. His experience is obvious.
Mark LMontreal
Great! Humour is a plus too!
Daryl BVancouver
Really dynamic! Use scrum tools to control the flow of the course which is a good example.
Marc LMontreal
Fantastic course, fantastic instructor! A perfect mix of discussion and practical exercise that keeps you engaged.
Paul SVirtual
I've been to a few Scrum courses for the past year and I must say that this was the best course I have attended. Gracefully covered the entire subject with the right depth.
Rafael SToronto
Mark was a fantastic instructor who gave very thorough answers. He explained concepts in ways that technical and non technical people could understand. He lead the course in a way that impowered the students.
Tyler WVirtual
Excellent course! I learned a lot although I reliaze there's a lot to cover but now I have a very good understanding of scrum.
Martin ROttawa
Mark was an excllent instructor, was able to give clear examples to explain theory.
Samanthi SOttawa
Concepts I learned in this course are more sticky because they were demonstrated through exercise and not just explained.
Joseph MOttawa
Excellent. Well worth money and time.
David MOttawa
I like to recommend this course to other team members to help everyone get to the same mindset and understanding. I gained a clearer understanding of what Agile really is and I'd like to see it work in my future projects.
Lynda SEdmonton
Lively, hands on, enlightening. Would recommend.
Allen NEdmonton
Mark is very good. Has a lot of working experiences and real life stories.
Wilson MEdmonton
Interesting and original and knowledgeable.
Liliana MOttawa
Mark did a great job. I appreciated that a) he was coming from a strong development background and b) had an obvious passion about Scrum and the benefits it could bring to development.
Adam MVirtual
Course material provided was excellent for references and follow up. Instructor was energetic, dynamic, and full engaging.
Dinah MPrivate Client
Mark's methods are very engaging. It allows to learn by collaboration and "Telling Back".
Prateek SVancouver
Mark is very knowledgeable and communicates the value of Scrum very clearly. He uses real-world examples which helps tremendously.
Matt MOttawa
Covered a little of everything. Was always interesting.
Regis LMontreal
Mark you are a rockstar and I truly enjoyed and hopefully benefit.
Kerry OPrivate Client
Excellent course, although packed! Good pace.
Catherine SVancouver
The instructor is very knowledgeable in the subject and kept us motivated and alert during the course. The course itself covers lots of material which is necessary for someone who wants to become a successful scrum master.
Elena RVirtual
Experienced person. I like the overview and compassion.
Michal RKitchener-Waterloo
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
Mark's session was a great combination of theory, practical exercises and real life stories that kept this learner engaged and involved. Time spent was definitely worthwhile. Thanks!
Justin LVirtual
Awesome and objective! Careful not to influence how we work by answering other students.
Shawn MMontreal
Mark is a very engaging instructor. He combines his scrum master knowledge with humour and demontrates both in real situations. He has inspired me through this course to be a great scrum master!
Lisa MToronto
A +
Derek SOttawa
Mark is an excellent instructor and has great techniques to help us understand and learn the material of the course.
Miguel NMontreal
Thumbs up! Easy to follow. Engaging and thought provoking.
Neil OPrivate Client
Great training. Good energy throughout the workshop. Well facilitated. I liked the regular breaks. Good combination of both breakout room exercises and whole group learnings. Good use of technology for a virtual workshop.
Carole GVirtual
Mark Levison's CSM workshop was one of the best on-line courses I have taken. Using a variety of on-line tools, we explored Scrum both on a broad surface level, then with deep dives into particular areas as voted for by the class. Mark made sure that everyone was satisfied with their own personal understanding before closing a particular topic. I had several areas that I wanted to focus on, and in each case they were answered to my satisfaction. Thank you Mark! I am very excited to take Scrum to my organization and create a high performance team!
Ross HVirtual
This course was an essential intro for me, a noob in Scrum. I was guided through material I need to know, while at the same time allowed to explore concepts on my own.
Vanessa MToronto
Mark did a great job of keeping the class engaged and deployed many useful techniques to get the course material across.
Tharaneesan NPrivate Client
This course was a real eye opener and hope it will not be like preaching in the desert. You are a great orator and would love to listen to your thoughts for hours.
Marc-Andre LMontreal
Great. Very detailed. Class very interesting, very good relating questions with good examples.
Yong FToronto
Awesome material delivery.
Geetha KToronto
Very informative and interesting introduction to the concepts and principles of Agile development and Scrum.
Michael HVancouver
Mark was an excellent instructor for this course. His ability to communicate and engage the class to understand and implement the scrum methodology is wonderful and I had a wonderful time during the course.
Pratham DVirtual
I participated in the Certified Scrum Master course instructed by Mark Levison. Mark is a very well educated in the Agile Scrum methodology and presented the course material in a very entertaining way during the 2-day course. I learned a lot of things I had not previously known even though I had been practicing scrum for the past 5 years. I would highly recommend that every organization send their scrum focal’s to this training – it will help them advance their organization in implementing, and delivering scrum based projects, thus help their business be more successful.
Graham FVirtual
I applaud Mark's view on working in agile. I was able to clearly understand the fundamental core and roles of agile.
Adil SOttawa
I will highly recommend Mark. I enjoyed the course.
Shamyl NVancouver
Mark is a very entertaining instructor. I feel I learned a great deal more than I could through reading/self study.
Michael HToronto
This is one of the best courses I took. I liked the 'hands on' scrum technique. I liked the open discussions and how the instructor motivated people and kept them engaged.
Magda SOttawa
I thought the instructor and course was excelelnt and very enlightening.
Aengus MEdmonton
Great instructor. Lots of good feedack throughout the session that was meaningful.
Petula NToronto
Very good two days with excellent discussions. Mark was very adept at provoking these discussions.
Richard MOttawa
What a great course! I feel that I got exactly what I needed. Mark did an amazing job showing me what I could easily do and what I should accept will take time. Amazing class!
Angela SToronto
I found Mark to be engaged, upbeat, and very knowledgeable.
Peter LPrivate Client
Honest and open, encouraged us to think on our own. Really highlighted this is not a defined process, we need to figure out what works best for our teams,
Alana GPrivate Client
Very knowledgeable instructor. His experience is obvious.
Mark LMontreal
Confused? Burnt Out? Disillusioned?
WE FEEL YOUR PAIN
Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
New to Scrum
Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
Certified Scrum Training
Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application.
Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
Your Trusted Resource Center for Everything Scrum & Agile
Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
Effective Scrum and Core Agile
- 4 min read
Sprint Planning from Hell
Does your team's Sprint Planning seem like a complete and utter waste of time? Most of the time, the planning isn't the real problem.
Read full article
Effective Scrum and Core Agile
- 5 min read
Unpacking Interruptions- Why Your Team Struggles to Get Things Done
That thing where you’re trying to work but... Surviving interruptions in your team. We look at where they come from and how to eliminate them.
Read full article Why choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
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Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
Ongoing Support
Our active Scrum community forum is a safe place to ask questions. Long after you earn the Certified Scrum Master certification, you will have access to the forum, course materials, and additional valuable resources.