Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Very pleased to have taken this course. Learned lots of valuable information about Scrum and I want to start using in a short term. Mark is a great instructor. He was making us think so we really understand the Agile principles. Would recommend.
Line CVirtual
I enjoyed Mark's teaching style. I like the personal stories and puns. I always like to bring humor in to my meeting or when I am teaching or mentoring, it evokes a positive emotion and people will retain the information better. A+++ Would like to attend other courses done by Mark.
Shanna FVirtual
This has been the most useful training course I have taken. Even though we have been practicing "Scrum" for years there was no useless content.
Simon HOttawa
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
Using Scrum to teach Scrum. Perfect.
Andrew COttawa
I enjoyed the hands-on nature of the course and Mark's presentation style. My mind was blown several times in the two days which was unexpected and completely awesome.
Heather OEdmonton
Mark was an excellent instructor and facilitator for the certified product owner course. The content was engaging, not just a typical PowerPoint presentation. Active learning was encouraged through the use of breakout sessions where the course material was practiced; this allowed for better understanding and encouraged practical questions. I would recommend the course to anybody that wants to improve their product ownership skills and has the means to attend.
Mark FVirtual
Mark you are a rockstar and I truly enjoyed and hopefully benefit.
Kerry OPrivate Client
Course was great. Mark was terrific! Kept us involved and thinking.
Anne DPrivate Client
Good. Has lots of experience.
Jimmy AEdmonton
Very much appreciated the training material as it has direct implication in our project methodologies.
Mizan CMontreal
Calm, knowledgeable, and open to questions. Great.
Brandon GVirtual
Mark made the class enjoyable. I was initially dreading a 3 day course. After the first day I knew that I could live through the course.
Dickie BPrivate Client
Thank you. It has been one of the most interesting courses I have attended.
Hemant KToronto
Mark was really personable, engaging and put a lot of emphasis on our teams and their dynamic., I would recommend him again.
Riyad IPrivate Client
Mark explained things well. He's nice. There are valuable discussions during the course, that I saw others problems and experiences.
Hoo LKitchener-Waterloo
Excellent work, I have a lot of ideas and appreciate the way they were introduced.
John MEdmonton
Mark was very engaging, and his training session helped to increase my knowledge of Agile and Scrum.
Tiffany MToronto
Concepts I learned in this course are more sticky because they were demonstrated through exercise and not just explained.
Joseph MOttawa
Mark was a great instructor with the curse of knowledge (in a good way). Detailed examples, solid application advice, and adaptable during the course. Thanks!
Nick GToronto
Mark is amazing. He is a knowledgeable instructor about scrum and I would like to attend another course with him. He taught me the basic and theories of scrum. Now i will need to integrate it with the work place. I enjoyed this course as it provided me with the concept of scrum to bring forward to my team at work.
Justin CVirtual
The content of the course covered most of things I was looking for. Mark is a knowledgeable instructor and was able to answer all of the queries the class had.
Ramandeep MEdmonton
Great job, easy to understand and fun.
Matt CKitchener-Waterloo
Excellent, very knowledgeable, good real world examples.
Steve OMontreal
Great job, Mark. Great overall devliery. Kept the content interesting.
Parv SToronto
Instructor was great and dialed into the topic. He was also effective at managing differing opinions.
Scott BVirtual
Mark was a great instructor. He made things really fun and engaging. It wasn't just a boring lecture to sit through for two
days. It kept us engaged and we learned a lot. Thanks Mark!
Geeta BVirtual
The course material is great and the way Mark presents it is very clear. Mark augments the material with real-world scrum experience across many components/orgs.
Scott NOttawa
Instructor was very passionate about subject and links theory to concrete examples.
Jean-Philippe BMontreal
The course is great and Mark is amazing. I really impressed with his high level of knoweledge, his personal skills. I enjoyed the level how he conducted the training. The level structured and time-planned sessions. I enjoyed the way how and what Mark answered unpredictable questions. He is great facilitator.
Thanks a lot for opportunity to expand my knoweledge.
Anna MVirtual
Excellent instructor!!! Expert in Agile/Scrum.
Marc BOttawa
Very knowledgeable, enjoy the practical examples that were shared.
Tina MEdmonton
Elegant and quirky faciliation makes for enjoyable and engaging learning.
Donald PToronto
Very knowledgable and lots of references. Puts things into context and gives lots of examples to relate to many businesses.
Brent MEdmonton
Crisp and concise in delivery. Captivating and inspiring. Obviously very knowledgeable and experienced.
Jason LToronto
Instructor was engaging, kept the interest of the class. Nice material, I really like how we got into Scrum framework right away by using the backlog analogy for the course topics.
Cecilia OOttawa
Having come with a very limited knowledge of Scrum, Mark did a great job of leading the class through the knowledge required. The material was engaging and there were great opportunities to work with other learners as a team to practice different elements of the knowledge. Mark is friendly and humorous which made the otherwise very intense schedule a fun experience. He consistently offered great suggestions of further reading to consider in order to better understand the many elements of this practice.
Michael HVirtual
Enjoyed the course. (Mark) made it interesting/fun. Content presented in digestible format.
Brett MPrivate Client
Mark was very knowledgeable and walked us through Scrum using the actual technique. Very good technique.
Kevin COttawa
Mark's enthusiam was contagious. His energy and humor brought Scrum alive! I enjoyed the examples and many aspects we covered.
Michelle HKitchener-Waterloo
Solid grounding in Scrum and examples to apply it at work.
John CVancouver
Mark did an excellent job. I appreciated the hands-on nature of the training wherein we actually tried to do Scrum. He was patient handling all our questions and issues, and managed to keep us engaged despite being on Zoom.
Dan MVirtual
Mark is knowledgable and engaging. What I liked the most was that he stood his ground if anyone challenged what he taught (respectfully) and offered an explanation why.
Andrea MOttawa
The course was quite detailed and Mark gave a lot of supporting information for all the topics we touched.
Toyosi OVirtual
Thank you Mark, I have lots of ideas to bring back to the team. I appreciated your energy and sense of humor.
David COttawa
Very enthusiastic and diplomatic. Very knowledgeable. Course was enjoyable.
Chris MKitchener-Waterloo
Excellent! A refreshing approach! I loved the style of delivering the material and the many discussions and short exercises.
Mark APrivate Client
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Great instruction and high levels of interaction made for an enjoyable course. I gained a greater appreciation for the ScrumMaster role and the game of Scrum!
Kevin BToronto
A good introduction about scrum, roles of PO, SM and team. Opened up my thoughts on how it could be applied/practiced effectively and efficiently to build a good team.
Rajesh MOttawa
Mark you are a rockstar and I truly enjoyed and hopefully benefit.
Kerry OPrivate Client
Course was great. Mark was terrific! Kept us involved and thinking.
Anne DPrivate Client
Good. Has lots of experience.
Jimmy AEdmonton
Very much appreciated the training material as it has direct implication in our project methodologies.
Mizan CMontreal
Calm, knowledgeable, and open to questions. Great.
Brandon GVirtual
Mark made the class enjoyable. I was initially dreading a 3 day course. After the first day I knew that I could live through the course.
Dickie BPrivate Client
Thank you. It has been one of the most interesting courses I have attended.
Hemant KToronto
Mark was really personable, engaging and put a lot of emphasis on our teams and their dynamic., I would recommend him again.
Riyad IPrivate Client
Mark explained things well. He's nice. There are valuable discussions during the course, that I saw others problems and experiences.
Hoo LKitchener-Waterloo
Excellent work, I have a lot of ideas and appreciate the way they were introduced.
John MEdmonton
Mark was very engaging, and his training session helped to increase my knowledge of Agile and Scrum.
Tiffany MToronto
Concepts I learned in this course are more sticky because they were demonstrated through exercise and not just explained.
Joseph MOttawa
Very pleased to have taken this course. Learned lots of valuable information about Scrum and I want to start using in a short term. Mark is a great instructor. He was making us think so we really understand the Agile principles. Would recommend.
Line CVirtual
Mark was a great instructor with the curse of knowledge (in a good way). Detailed examples, solid application advice, and adaptable during the course. Thanks!
Nick GToronto
Mark is amazing. He is a knowledgeable instructor about scrum and I would like to attend another course with him. He taught me the basic and theories of scrum. Now i will need to integrate it with the work place. I enjoyed this course as it provided me with the concept of scrum to bring forward to my team at work.
Justin CVirtual
The content of the course covered most of things I was looking for. Mark is a knowledgeable instructor and was able to answer all of the queries the class had.
Ramandeep MEdmonton
I enjoyed Mark's teaching style. I like the personal stories and puns. I always like to bring humor in to my meeting or when I am teaching or mentoring, it evokes a positive emotion and people will retain the information better. A+++ Would like to attend other courses done by Mark.
Shanna FVirtual
Great job, easy to understand and fun.
Matt CKitchener-Waterloo
This has been the most useful training course I have taken. Even though we have been practicing "Scrum" for years there was no useless content.
Simon HOttawa
Excellent, very knowledgeable, good real world examples.
Steve OMontreal
Great job, Mark. Great overall devliery. Kept the content interesting.
Parv SToronto
Instructor was great and dialed into the topic. He was also effective at managing differing opinions.
Scott BVirtual
Mark was a great instructor. He made things really fun and engaging. It wasn't just a boring lecture to sit through for two
days. It kept us engaged and we learned a lot. Thanks Mark!
Geeta BVirtual
The course material is great and the way Mark presents it is very clear. Mark augments the material with real-world scrum experience across many components/orgs.
Scott NOttawa
Instructor was very passionate about subject and links theory to concrete examples.
Jean-Philippe BMontreal
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
Using Scrum to teach Scrum. Perfect.
Andrew COttawa
The course is great and Mark is amazing. I really impressed with his high level of knoweledge, his personal skills. I enjoyed the level how he conducted the training. The level structured and time-planned sessions. I enjoyed the way how and what Mark answered unpredictable questions. He is great facilitator.
Thanks a lot for opportunity to expand my knoweledge.
Anna MVirtual
Excellent instructor!!! Expert in Agile/Scrum.
Marc BOttawa
Very knowledgeable, enjoy the practical examples that were shared.
Tina MEdmonton
Elegant and quirky faciliation makes for enjoyable and engaging learning.
Donald PToronto
Very knowledgable and lots of references. Puts things into context and gives lots of examples to relate to many businesses.
Brent MEdmonton
Crisp and concise in delivery. Captivating and inspiring. Obviously very knowledgeable and experienced.
Jason LToronto
Instructor was engaging, kept the interest of the class. Nice material, I really like how we got into Scrum framework right away by using the backlog analogy for the course topics.
Cecilia OOttawa
I enjoyed the hands-on nature of the course and Mark's presentation style. My mind was blown several times in the two days which was unexpected and completely awesome.
Heather OEdmonton
Having come with a very limited knowledge of Scrum, Mark did a great job of leading the class through the knowledge required. The material was engaging and there were great opportunities to work with other learners as a team to practice different elements of the knowledge. Mark is friendly and humorous which made the otherwise very intense schedule a fun experience. He consistently offered great suggestions of further reading to consider in order to better understand the many elements of this practice.
Michael HVirtual
Enjoyed the course. (Mark) made it interesting/fun. Content presented in digestible format.
Brett MPrivate Client
Mark was very knowledgeable and walked us through Scrum using the actual technique. Very good technique.
Kevin COttawa
Mark's enthusiam was contagious. His energy and humor brought Scrum alive! I enjoyed the examples and many aspects we covered.
Michelle HKitchener-Waterloo
Solid grounding in Scrum and examples to apply it at work.
John CVancouver
Mark did an excellent job. I appreciated the hands-on nature of the training wherein we actually tried to do Scrum. He was patient handling all our questions and issues, and managed to keep us engaged despite being on Zoom.
Dan MVirtual
Mark is knowledgable and engaging. What I liked the most was that he stood his ground if anyone challenged what he taught (respectfully) and offered an explanation why.
Andrea MOttawa
The course was quite detailed and Mark gave a lot of supporting information for all the topics we touched.
Toyosi OVirtual
Thank you Mark, I have lots of ideas to bring back to the team. I appreciated your energy and sense of humor.
David COttawa
Very enthusiastic and diplomatic. Very knowledgeable. Course was enjoyable.
Chris MKitchener-Waterloo
Excellent! A refreshing approach! I loved the style of delivering the material and the many discussions and short exercises.
Mark APrivate Client
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Great instruction and high levels of interaction made for an enjoyable course. I gained a greater appreciation for the ScrumMaster role and the game of Scrum!
Kevin BToronto
A good introduction about scrum, roles of PO, SM and team. Opened up my thoughts on how it could be applied/practiced effectively and efficiently to build a good team.
Rajesh MOttawa
Mark was an excellent instructor and facilitator for the certified product owner course. The content was engaging, not just a typical PowerPoint presentation. Active learning was encouraged through the use of breakout sessions where the course material was practiced; this allowed for better understanding and encouraged practical questions. I would recommend the course to anybody that wants to improve their product ownership skills and has the means to attend.
Mark FVirtual
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If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
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How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
Product Backlog refinement isn't about writing User Stories, it's about having conversations. Learn to fix some of the most common problems with the Refinement process.
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.