Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
The simulations and exercises were extremely useful in the understanding of the concept. Mark made the course thoroughly enjoyable. Extremely pleased by the techniques used and the content of the course.
Dhaval SOttawa
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
Instructor was great, very knowledgeable and open to questions. The course opened my eyes to scrum mechanics. I now understand what scrummaster in the team was attempting to do.
Sharon JEdmonton
This has been the most useful training course I have taken. Even though we have been practicing "Scrum" for years there was no useless content.
Simon HOttawa
Mark has extensive experience on which he can call on to illustrate the reason for what works and what does not.
Mark CPrivate Client
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
The instructor was very adaptive and knowledgeable. I respect how the instructor worked and would take another course with him in the future.
Johnny KEdmonton
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
Instructor is very knowledgeable, approachable and fun which aids learning.
Kevin MOttawa
I like to recommend this course to other team members to help everyone get to the same mindset and understanding. I gained a clearer understanding of what Agile really is and I'd like to see it work in my future projects.
Lynda SEdmonton
I have a hard time with classroom training however you managed to keep me interested. The way you deliver the material is great.
Patrick VOttawa
Mark is very good in delivering the Scrum Training. Thank you for not repeating the mechanics!! Thanks for assidting with the dimensions around [Private Client] environment
Jack SPrivate Client
He rocks! I like a lot of the tips given by him.
Fagner SMontreal
Well done, Mark. We laughed a lot and you made this real for us.
Joshua SKitchener-Waterloo
Fantastic instructor and glad that it was run as Scrum (clever!)
Kareem SKitchener-Waterloo
The course was excellent, loved the "agile" format. The instructor carefully included agile in most aspects of the course.
Kara SOttawa
The failure-based models used for learning were effective.
Vince RVirtual
Very informative and up to my expectations. I loved the availability of the instructor.
Nicolas RMontreal
The format was great, and I appreciated the 10 minute breaks on the hour, particularly for a virtual training where zoom can be a drag after a while. The pace was good where the content and group activities wasn't rushed but time-boxed sufficiently that we didn't feel we were 'waiting'. The training goes beyond the 'minimum' for certification and was also flexible to address various questions by attendees.
Matthew RVirtual
Very engaging instructor. Used many real-life examples.
Laura OPrivate Client
Knows his material very well. Is pleasant. Proper course material was provided.
Jean PMontreal
Excellent work, I have a lot of ideas and appreciate the way they were introduced.
John MEdmonton
I truly enjoyed the Scrum Master course. Mark shares industry knowledge so it is not just theory. The material/boards were easy to understand.
Yuri AVirtual
Great course and instructor. Great references to unrelated related content.
Dmytro LToronto
Mark is the best! I came back with a colleague and I will come back again and recommend Mark's workshops to others.
Hanan SOttawa
Mark is very knowledgeable and he was very patient in explaining the topics to us.
Mary Angeli MKitchener-Waterloo
Elegant and quirky faciliation makes for enjoyable and engaging learning.
Donald PToronto
The instructor keeps you engaged through the use of his mannerisms, stories, and body language.
Sherry PPrivate Client
Fun and focused. Mark knows Scrum inside and out.
Ryan JEdmonton
Well structured training. Excellent communication skills.
Khaled MToronto
Very informative. Well presented. Good tempo.
Robert MOttawa
Mark is a very clear and engaging instructor. He is able to use examples and exercises to ground our learning.
Ayesha KOttawa
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Mark was very energetic and enthusiastic instructor. You could definitely feel his passion for Agile and Engineering as a whole.
William IPrivate Client
Mark is an articulate speaker that is easy to listen to and he brings real-life situations to the course which makes it interesting. Answers questions well and takes the time to
make sure he gets his point across.
Wayne BVirtual
Lively, knowledgeable instructor who delivered the material creatively (no powerpoint! ) and made everyone comfortable.
Karen BOttawa
Very interactive. Even though I was jet-lagged and sick, I enjoyed the class and did not fall asleep.
Negar HToronto
Great flow and preparation. Really knows his stuff and transfer of knowledge is good.
Sonia MMontreal
Mark did a great job teaching, providing examples, and exersises. This is my third session and I would recommend him.
Cheryl ROttawa
The instructor demonstrates solid knowledge on Agile and scrum fundamentals. The course is interesting and easy to follow.
Don LEdmonton
Great agenda, engaging instructor, relevant examples and exercises. 10/10 rating
Ed AVancouver
Excellent, expert, engaging, humourous, I would strongly recommend any course offered by Mark!
Tod MVancouver
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
Mark is excellent. He instructs and communicates in simple and visual ways that are memorable. He is adaptable, and does a great job balancing needs of individuals and the group.
Ryan MToronto
Mark explained things well. He's nice. There are valuable discussions during the course, that I saw others problems and experiences.
Hoo LKitchener-Waterloo
Engaged every minute of the course.
Eugene LMontreal
Mark was excellent! He is a very efficient communicator. Concise in the material he presents. The pace was great. I love the fact that scrum fundamentals were demonstrable.
Omesh MToronto
Very knowledgeable instructor about scrum and software development in general.
Elizabeth GOttawa
Very good at keeping interest. Very dynamic, engages easily with students.
Paul PMontreal
Very well presented to the needs of the students. Adapts to the questions and situations very well. Like real life examples encouraged discussion.
Hoyt LPrivate Client
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
The instructor was very adaptive and knowledgeable. I respect how the instructor worked and would take another course with him in the future.
Johnny KEdmonton
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
Instructor is very knowledgeable, approachable and fun which aids learning.
Kevin MOttawa
I like to recommend this course to other team members to help everyone get to the same mindset and understanding. I gained a clearer understanding of what Agile really is and I'd like to see it work in my future projects.
Lynda SEdmonton
I have a hard time with classroom training however you managed to keep me interested. The way you deliver the material is great.
Patrick VOttawa
Mark is very good in delivering the Scrum Training. Thank you for not repeating the mechanics!! Thanks for assidting with the dimensions around [Private Client] environment
Jack SPrivate Client
He rocks! I like a lot of the tips given by him.
Fagner SMontreal
Well done, Mark. We laughed a lot and you made this real for us.
Joshua SKitchener-Waterloo
Fantastic instructor and glad that it was run as Scrum (clever!)
Kareem SKitchener-Waterloo
The course was excellent, loved the "agile" format. The instructor carefully included agile in most aspects of the course.
Kara SOttawa
The failure-based models used for learning were effective.
Vince RVirtual
Very informative and up to my expectations. I loved the availability of the instructor.
Nicolas RMontreal
The format was great, and I appreciated the 10 minute breaks on the hour, particularly for a virtual training where zoom can be a drag after a while. The pace was good where the content and group activities wasn't rushed but time-boxed sufficiently that we didn't feel we were 'waiting'. The training goes beyond the 'minimum' for certification and was also flexible to address various questions by attendees.
Matthew RVirtual
Very engaging instructor. Used many real-life examples.
Laura OPrivate Client
The simulations and exercises were extremely useful in the understanding of the concept. Mark made the course thoroughly enjoyable. Extremely pleased by the techniques used and the content of the course.
Dhaval SOttawa
Knows his material very well. Is pleasant. Proper course material was provided.
Jean PMontreal
Excellent work, I have a lot of ideas and appreciate the way they were introduced.
John MEdmonton
I truly enjoyed the Scrum Master course. Mark shares industry knowledge so it is not just theory. The material/boards were easy to understand.
Yuri AVirtual
Great course and instructor. Great references to unrelated related content.
Dmytro LToronto
Mark is the best! I came back with a colleague and I will come back again and recommend Mark's workshops to others.
Hanan SOttawa
Mark is very knowledgeable and he was very patient in explaining the topics to us.
Mary Angeli MKitchener-Waterloo
Elegant and quirky faciliation makes for enjoyable and engaging learning.
Donald PToronto
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
The instructor keeps you engaged through the use of his mannerisms, stories, and body language.
Sherry PPrivate Client
Fun and focused. Mark knows Scrum inside and out.
Ryan JEdmonton
Instructor was great, very knowledgeable and open to questions. The course opened my eyes to scrum mechanics. I now understand what scrummaster in the team was attempting to do.
Sharon JEdmonton
Well structured training. Excellent communication skills.
Khaled MToronto
Very informative. Well presented. Good tempo.
Robert MOttawa
Mark is a very clear and engaging instructor. He is able to use examples and exercises to ground our learning.
Ayesha KOttawa
This has been the most useful training course I have taken. Even though we have been practicing "Scrum" for years there was no useless content.
Simon HOttawa
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Mark was very energetic and enthusiastic instructor. You could definitely feel his passion for Agile and Engineering as a whole.
William IPrivate Client
Mark is an articulate speaker that is easy to listen to and he brings real-life situations to the course which makes it interesting. Answers questions well and takes the time to
make sure he gets his point across.
Wayne BVirtual
Lively, knowledgeable instructor who delivered the material creatively (no powerpoint! ) and made everyone comfortable.
Karen BOttawa
Very interactive. Even though I was jet-lagged and sick, I enjoyed the class and did not fall asleep.
Negar HToronto
Great flow and preparation. Really knows his stuff and transfer of knowledge is good.
Sonia MMontreal
Mark did a great job teaching, providing examples, and exersises. This is my third session and I would recommend him.
Cheryl ROttawa
The instructor demonstrates solid knowledge on Agile and scrum fundamentals. The course is interesting and easy to follow.
Don LEdmonton
Great agenda, engaging instructor, relevant examples and exercises. 10/10 rating
Ed AVancouver
Excellent, expert, engaging, humourous, I would strongly recommend any course offered by Mark!
Tod MVancouver
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
Mark is excellent. He instructs and communicates in simple and visual ways that are memorable. He is adaptable, and does a great job balancing needs of individuals and the group.
Ryan MToronto
Mark explained things well. He's nice. There are valuable discussions during the course, that I saw others problems and experiences.
Hoo LKitchener-Waterloo
Engaged every minute of the course.
Eugene LMontreal
Mark was excellent! He is a very efficient communicator. Concise in the material he presents. The pace was great. I love the fact that scrum fundamentals were demonstrable.
Omesh MToronto
Very knowledgeable instructor about scrum and software development in general.
Elizabeth GOttawa
Very good at keeping interest. Very dynamic, engages easily with students.
Paul PMontreal
Very well presented to the needs of the students. Adapts to the questions and situations very well. Like real life examples encouraged discussion.
Hoyt LPrivate Client
Mark has extensive experience on which he can call on to illustrate the reason for what works and what does not.
Mark CPrivate Client
Confused? Burnt Out? Disillusioned?
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Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
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Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
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Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application.
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If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
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Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.