Put an End to Ineffective Scrum

Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.

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We've helped 8000+ people find success using Scrum

Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.

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Excellent!! Thoughtful, well presented and very enthusiastic. Lots of great information packed into a concise program.
Rolland CKitchener-Waterloo
Energetic, clear, helpful, inspiring, a great teacher.
Nadil POttawa
Mark is a gifted teacher who really takes the time to ensure those who take his ScrumMaster course understand the topics and know how to apply scrum to their particular company and role. His use of group activities help turn concepts that can intially seem very unspecific into concrete examples and true understanding, which is especially helpful to those of us who are not software engineers or in a technical field. I would highly recommend Mark and Agile Pain Relief to those looking for a ScrumMaster course.
Rhiannon BVirtual
A lot to learn and a lot to cover for Scrum. Mark was living the art of scrum and set a role model of time box.
Dang DVancouver
Mark taught the course in-depth; I gained a lot of knowledge on facilitating a scrum team in achieving its goals. Thanks a lot for such an amazing presentation format.
Be-Done IVirtual
Great to get this training from the subject matter expert.
Nisha AToronto
Great energy. Interesting course material.
Julie CToronto
Mark was very personable, easy going an know what he was teaching. This makes the class environment more interactive and fun.
Asif BVirtual
Amazing instructor, was able to clearly explain complex concepts, made the course relevant and engaging! This will alow us to build strong agile teams.
Dylan HPrivate Client
The course was well led, I found it very useful. Allowing the conversations to go on was nice as a lot of the issues were issues I was experiencing as well. I found Mark to be pleasant and extremely knowledgeable.
Jeff FVirtual
Great agenda, engaging instructor, relevant examples and exercises. 10/10 rating
Ed AVancouver
The instructor did a great job in getting people to participate and make sure everyone followed along.
George HPrivate Client
Mark did an awesome job. He is very knowledgable, helpful, and patient. I will recommend this course for sure.
Jamal EToronto
Very knowledgeable and interesting. I appreciated that he respected the outline and timeframes.
Caroline DVirtual
A great course for those who wish to change their conventional PM perspective to a more open and agile one.
Catherine HMontreal
Course was great. Mark was terrific! Kept us involved and thinking.
Anne DPrivate Client
Tons of material to get through, Mark did well with the contextual questions from our organization.
Brendan BPrivate Client
Well prepared, knows how to put practice into play and have passion for ideas/critical thinking.
Jamie HOttawa
Overall, this was a well curated and delivered course. The instructor is SME on the subject of Scrum with lots of hands-on experiences. This helps to drive the points home to the trainees. Bravo Mark for the excellent job done.
Adefemi DVirtual
Mark is a great instructor, very clear and informative. Great course. High recommendable.
Simon BVancouver
This instructor was absolutely brilliant. He was very clear and knowlegable in all the areas. He was also very honest in his opinions.
Jonathan EOttawa
The course was fun, engaging, and highly responsive to participants. The complete lack of Powerpoint and bulleted lists was amazingly refreshing. Using a Sprint board to run the course was ingenious.
Robin GToronto
Insanely terrific. I have been bored silly at some Agile training classes. This was 100% interesting… okay, 98%. Very clear, Exceptional memory! I get it now - the value of a *real* pro scrum master.
Simon CVancouver
Mark presents an honest, relatable view of Scrum and the role of the ScrumMaster using relevant and practical class exercises. The class materials are thoughtfully designed and well-adapted to a live remote learning environment. Mark answers class questions by drawing on his years of experience practicing Scrum at various organizations and background as both an educator and student of cognitive sciences. AgilePainRelief provides free resources that extend your learning beyond the classroom; look no further!
Stephane GVirtual
Mark is a very smart, passionate, knowledgable trainer, with a charismatic personality and great pedagogical skills. I see his potential to change companies culture. The course really taught me many things and made me want to read and know more!
Iulia AToronto
The course was really interactive, Mark did a great job at running the course online during the pandemic. He was always willing to answer questions and provide relevant resources. I like that the focus during class-time was more on effective implementation in the real world rather than learning text-book material.
Agata BVirtual
Thank you very much. I learned a great deal and have already been seeing opportunities to apply the infrastructure learned.
Hugh HOttawa
Mark is extremely knowlegeable, humorous, and an effective teacher. I feel far more knowedgeable about Scrum now than I did 2 days ago.
Jeremy GToronto
This was the first professional class I've taken that gave me a more in depth perspective of the scrum process. Really concise in explanations. Stays on topic as best as possible. Extremely helpful.
Michelle KToronto
Mark is an awesome instructor who does an excellent job of describing Scrum. Brilliant course!
Tom BEdmonton
Great two days! Added new tools to my PO toolbox and Mark has inspired me again to improve as a PO and to improve my team's scrumming.
Binh HMontreal
I thought the courses were excellent, fun, and very thought provoking. I see this course as an impetus for change for our organization. Highly recommended.
Jack HVancouver
Mark was a great instructor who did a great job keeping us focused and teaching us about scrum and its benefits.
Frank DToronto
Instructor was great, very knowledgeable and open to questions. The course opened my eyes to scrum mechanics. I now understand what scrummaster in the team was attempting to do.
Sharon JEdmonton
The combination of hands-on practice and excellent facilitation style made this course enjoyable, useful and very applicable to my day to day life as a Project Manager. The content was carefully curated and meaningful discussions were had during the session. It was engaging, interactive and insightful! I would highly recommend Mark and the Agile Pain Relief company for anyone looking to do their CSM training and pass the exam!
Valerie GVirtual
Highly recommend it. This was awesome. Thank you. Mark is a very good instructor.
Philippe CMontreal
Great instructor with clever communication techniques to help the attendees grasp ideas.
Asad BKitchener-Waterloo
Mark was an awesome instructor, engaging, and very informative and knowledgable.
Tanya BToronto
Mark clearly presents the scrum process and principles. He provides background information and stories to reinforce these techniques.
Richard COttawa
The course itself is a great introduction to the Scrum Master role. It starts with the fundamentals and advances through a successful balance of instruction and interactive exercises. Our instructor - Mark Levison - is obviously an expert in his field and passionate about the subject. He displayed great skill in getting his message across to his students and also in keeping us interested and involved throughout the three day course.
Sean SVirtual
I liked the Powerpoint-less approach. It kept me more engaged and was less barrier in learning.
Geoff DKitchener-Waterloo
Instructor was very entertaining and knowledgeable. I believe the course was well aligned to the scrum methodology. Very clever.
Ravi SEdmonton
No nonsense, practical approach, dynamic, very instructive.
Yanick BMontreal
Disciplined, focused, knowledgeable.
James CKitchener-Waterloo
Very informative and up to my expectations. I loved the availability of the instructor.
Nicolas RMontreal
Very knowlegable on the topic. Able to communicate message effectively through stories.
Nish SVancouver
Very patient. Really liked the group activity where we had to work in Sprints on user stories.
Anita AVirtual
Strong instructor, great knowledge of the material. A very good pace.
Ken AKitchener-Waterloo
Instructor was very engaging and helped me learn a lot and I have a lot of actions to take back to hep the team. I think we learned enough to help the team and guide them effectively as a scrum master.
Ian ROttawa
Really liked it, will recommend to others.
Alexey SToronto

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Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.

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New to Scrum

Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.

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Certified Scrum Training

Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application. 

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Effective Scrum

Fix Broken Scrum

If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.

Learn Effective Scrum

Your Trusted Resource Center for Everything Scrum & Agile

Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.

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Why choose us

Get exclusive bonuses with our Scrum Alliance Certified Scrum training

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Future-proof blueprint

A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.

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Personal coaching

Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.

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Resources

When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.

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Community access

A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.

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Lean Coffee

Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.

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Money-back guarantee

You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.

Get Certified

Get Certified

Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.

Registration is now open for workshops:

May 14-15, 2026

Live Online

June 15-16, 2026

Live Online

About this course

Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.

Learning and Benefits

Relatable Scenarios

Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.

Respected Certification

Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.

Practical Exercises

With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.

Jargon-Free Learning

This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.

Career Advancement

Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.

GenAI for Systems Thinking

Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.

Ongoing Support

Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.