Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
The positive focus on people and the team was excellent. Incorporating the scrum process in the actual training session is brilliant.
Michael JMontreal
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
Mark is extremely knowlegeable, humorous, and an effective teacher. I feel far more knowedgeable about Scrum now than I did 2 days ago.
Jeremy GToronto
Love it. I'm a repeat offender and have recommended you multiple times.
Alex GMontreal
Very pleased to have taken this course. Learned lots of valuable information about Scrum and I want to start using in a short term. Mark is a great instructor. He was making us think so we really understand the Agile principles. Would recommend.
Line CVirtual
This is my third course with Mark. I enjoy his courses and his humor. He really knows how to connect with the group. He is a wealth of knowledge related to agile and scrum and he provies a lot of great advice on how to solve our problems at work.
Shelley COttawa
You'll spend two great days with amazing people around and learn a lot while laughing. Take this course!
Stephane LMontreal
Thank you Mark! Up until last week I knew nothing about Scrum and now I know quite a lot. Took my test this morning -- just as you said, it was not that complicated and panicking was not warranted. Excited to apply the new skills in practice!
Anastasia KVirtual
I cannot say anything but good things about the course, and have been telling many people in my org about it.
Hatem NVirtual
Mark rocks! His extensive real world experience combined with his depth of knowledge of Scrum processes and tools made for a superior learning opportunity with lots of fun along the way. Highly recommend!
Steven CPrivate Client
Great training. Good energy throughout the workshop. Well facilitated. I liked the regular breaks. Good combination of both breakout room exercises and whole group learnings. Good use of technology for a virtual workshop.
Carole GVirtual
Excellent work, I have a lot of ideas and appreciate the way they were introduced.
John MEdmonton
Very knowledgeable instructor about scrum and software development in general.
Elizabeth GOttawa
The instructor is clearly knowledgeable about scrum and other approaches. The course demonstrates the basics of scrum very well.
Matthew BToronto
Instructor was very knowledgeable and expressed his thoughts honestly and concisely. Course was very informative.
Lorne APrivate Client
Mark was good - foundatian of knowledge and his experiences made for good practical examples.
Mike AMontreal
Overall awesome. I am really inspired & revigorated to do this with my team.
Mikaela GVancouver
Mark did a great job sparking conversation, without reading slide after slide. Very happy with this course.
Lee GPrivate Client
Interaction was great, content is very useful and can be applied to improve our way right way. Nice control of the group by the instructor.
Ana BMontreal
Great. Very detailed. Class very interesting, very good relating questions with good examples.
Yong FToronto
I feel like the structure of the course is good in how it is treated as a backlog with all the participants prioritizing topics.
Aaron GOttawa
Much more than expected. Great experience! I appreciate it very much!
Alfredo FOttawa
Well presented material, excellent real world examples of applying scrum framework.
Brian BOttawa
Very good course, well balanced and very interactive.
Alexandre GMontreal
Very good introduction to my new role. Mark leads lively and thought-provoking discussions.
Bob COttawa
Tons of material to get through, Mark did well with the contextual questions from our organization.
Brendan BPrivate Client
It was great! Very well explained and engaging.
Donald HToronto
Mark was very personable and knowledgeable about the subject. Nothing threw him.
Sharon GPrivate Client
Long days but really challenged me to rethink how I can enhance my BA skills and how to contribute in different ways to my team.
Pearline EVancouver
Mark's briiliant, I would like an assessment on our company and some hints.
Stefano GToronto
Great, eloquent, knowledgeable.
Mladen JToronto
Provided excellent understanding of scrum, more difficult concepts with a very hands on approach.
Carmen CToronto
Very concise, clear material. Lots of experience went into the material and live explanation.
Justin LKitchener-Waterloo
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
Time master- thank you for pushing us through topics. Honestly - stated that you can provide examples, up to us to decide.
Tracey OToronto
Great course! I will recommend this to others.
Darryl EVancouver
Excellent. Very good at clarification of my problems.
Lei XKitchener-Waterloo
I really appreciated the experience as a whole. Great valuable content. Super trainer. Experienced and flexible.
Marie MOttawa
Mark is fantastic at keeping the material interested. You can tell he is passionate on the topic and knows his stuff.
Jackie MEdmonton
Great job! You did a great job or engaging us and encouraging participation. I feel inspired to better my team and organization using the knowledge I gained.
Michael DToronto
There was not a single bit of content that wasn't helpful.
Bruno PMontreal
Excellent course, gained a lot of context on SCRUM best practices beyond the context of how [Private Client] currently operates.
Hamza EPrivate Client
Mark made a challenging and complex process (Scrum) very clear and highlighted the benefits and opportunities in an engaging and entertaining way.
Jeremy GVancouver
Great instructor. Lots of good feedack throughout the session that was meaningful.
Petula NToronto
The content of the course covered most of things I was looking for. Mark is a knowledgeable instructor and was able to answer all of the queries the class had.
Ramandeep MEdmonton
I appreciate the opportunity to attend the workshop. I enjoyed the time spent with my fellow co-workers to learn together. Mark is passionate about Scrum and willing to dig into our problem and seek for the remedies to resolve.
Heather JVancouver
Interesting, engaging, practical exercises.
Olga HMontreal
Very informative and interesting introduction to the concepts and principles of Agile development and Scrum.
Michael HVancouver
Passionate and enthusiastic instructor, excellent course and materials.
Don CVancouver
Well presented - effective - open to discussion - provides information that shows us better methods and resources for self learning.
Bedros NMontreal
The positive focus on people and the team was excellent. Incorporating the scrum process in the actual training session is brilliant.
Michael JMontreal
Great training. Good energy throughout the workshop. Well facilitated. I liked the regular breaks. Good combination of both breakout room exercises and whole group learnings. Good use of technology for a virtual workshop.
Carole GVirtual
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
Excellent work, I have a lot of ideas and appreciate the way they were introduced.
John MEdmonton
Very knowledgeable instructor about scrum and software development in general.
Elizabeth GOttawa
Mark is extremely knowlegeable, humorous, and an effective teacher. I feel far more knowedgeable about Scrum now than I did 2 days ago.
Jeremy GToronto
The instructor is clearly knowledgeable about scrum and other approaches. The course demonstrates the basics of scrum very well.
Matthew BToronto
Instructor was very knowledgeable and expressed his thoughts honestly and concisely. Course was very informative.
Lorne APrivate Client
Mark was good - foundatian of knowledge and his experiences made for good practical examples.
Mike AMontreal
Overall awesome. I am really inspired & revigorated to do this with my team.
Mikaela GVancouver
Mark did a great job sparking conversation, without reading slide after slide. Very happy with this course.
Lee GPrivate Client
Interaction was great, content is very useful and can be applied to improve our way right way. Nice control of the group by the instructor.
Ana BMontreal
Great. Very detailed. Class very interesting, very good relating questions with good examples.
Yong FToronto
I feel like the structure of the course is good in how it is treated as a backlog with all the participants prioritizing topics.
Aaron GOttawa
Love it. I'm a repeat offender and have recommended you multiple times.
Alex GMontreal
Much more than expected. Great experience! I appreciate it very much!
Alfredo FOttawa
Very pleased to have taken this course. Learned lots of valuable information about Scrum and I want to start using in a short term. Mark is a great instructor. He was making us think so we really understand the Agile principles. Would recommend.
Line CVirtual
Well presented material, excellent real world examples of applying scrum framework.
Brian BOttawa
Very good course, well balanced and very interactive.
Alexandre GMontreal
Very good introduction to my new role. Mark leads lively and thought-provoking discussions.
Bob COttawa
Tons of material to get through, Mark did well with the contextual questions from our organization.
Brendan BPrivate Client
It was great! Very well explained and engaging.
Donald HToronto
Mark was very personable and knowledgeable about the subject. Nothing threw him.
Sharon GPrivate Client
Long days but really challenged me to rethink how I can enhance my BA skills and how to contribute in different ways to my team.
Pearline EVancouver
Mark's briiliant, I would like an assessment on our company and some hints.
Stefano GToronto
Great, eloquent, knowledgeable.
Mladen JToronto
This is my third course with Mark. I enjoy his courses and his humor. He really knows how to connect with the group. He is a wealth of knowledge related to agile and scrum and he provies a lot of great advice on how to solve our problems at work.
Shelley COttawa
Provided excellent understanding of scrum, more difficult concepts with a very hands on approach.
Carmen CToronto
Very concise, clear material. Lots of experience went into the material and live explanation.
Justin LKitchener-Waterloo
You'll spend two great days with amazing people around and learn a lot while laughing. Take this course!
Stephane LMontreal
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
Time master- thank you for pushing us through topics. Honestly - stated that you can provide examples, up to us to decide.
Tracey OToronto
Great course! I will recommend this to others.
Darryl EVancouver
Excellent. Very good at clarification of my problems.
Lei XKitchener-Waterloo
I really appreciated the experience as a whole. Great valuable content. Super trainer. Experienced and flexible.
Marie MOttawa
Mark is fantastic at keeping the material interested. You can tell he is passionate on the topic and knows his stuff.
Jackie MEdmonton
Thank you Mark! Up until last week I knew nothing about Scrum and now I know quite a lot. Took my test this morning -- just as you said, it was not that complicated and panicking was not warranted. Excited to apply the new skills in practice!
Anastasia KVirtual
Great job! You did a great job or engaging us and encouraging participation. I feel inspired to better my team and organization using the knowledge I gained.
Michael DToronto
There was not a single bit of content that wasn't helpful.
Bruno PMontreal
Excellent course, gained a lot of context on SCRUM best practices beyond the context of how [Private Client] currently operates.
Hamza EPrivate Client
Mark made a challenging and complex process (Scrum) very clear and highlighted the benefits and opportunities in an engaging and entertaining way.
Jeremy GVancouver
Great instructor. Lots of good feedack throughout the session that was meaningful.
Petula NToronto
The content of the course covered most of things I was looking for. Mark is a knowledgeable instructor and was able to answer all of the queries the class had.
Ramandeep MEdmonton
I appreciate the opportunity to attend the workshop. I enjoyed the time spent with my fellow co-workers to learn together. Mark is passionate about Scrum and willing to dig into our problem and seek for the remedies to resolve.
Heather JVancouver
I cannot say anything but good things about the course, and have been telling many people in my org about it.
Hatem NVirtual
Mark rocks! His extensive real world experience combined with his depth of knowledge of Scrum processes and tools made for a superior learning opportunity with lots of fun along the way. Highly recommend!
Steven CPrivate Client
Interesting, engaging, practical exercises.
Olga HMontreal
Very informative and interesting introduction to the concepts and principles of Agile development and Scrum.
Michael HVancouver
Passionate and enthusiastic instructor, excellent course and materials.
Don CVancouver
Well presented - effective - open to discussion - provides information that shows us better methods and resources for self learning.
Bedros NMontreal
Confused? Burnt Out? Disillusioned?
WE FEEL YOUR PAIN
Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
New to Scrum
Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
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Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application.
Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
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Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
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Scrum Events and Artifacts8 min read
How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
Product Backlog refinement isn't about writing User Stories, it's about having conversations. Learn to fix some of the most common problems with the Refinement process.
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.