Product Owner
- 8 min read
Put an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
This course helped me understand the principles of Agile and how to implement it to achieve better performance with any team while having a good time. Really like the balance between the exercises and the theory.
Pierre LMontreal
Mark has an effective approach at coaching us through the course in an "agile" way. Would recommend the course to those who are experienced scrum masters and especially to those who are new to the agile world.
Caia RToronto
Mark is an amazing instructor-- knowledgeable, professional, but also humorous and fun. This is not one of those cookie-cutter courses, because Mark tailors the discussions to the needs of his students. It is suitable for someone new to Scrum, but also others with Scrum experience who would like to get more in-depth.
Sandy LVirtual
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
This was a great course that I will recomment to others! A lot to cover in a short period of time, and I managed to understand most if not all material. I'm excited to take my learnings with me and apply to my role at my company!
Lesleanne BToronto
This course was exactly what I was looking for! Mark was a very knowledgeable and engaging instructor. I appreciated the hands-on exercises that allowed me to put the methodology into practice with my course mates and learn from the experience. The course material is also top notch. I feel ready to take the exam and put what I've learnt into practice in my workplace.
Anu PVirtual
I was impressed. The most valuable thing was not the principles (already knew most intellectually) but the instructor's zen master answers to challnges/questions. This aided in more intutive knowledge.
David AEdmonton
Mark was very approachable, friendly, and knowledgable. He has done a great job in helping someone like me who doesn't belong to a corporate world learn so much about scrum in 2 days!
Mashiat FToronto
Elegant and quirky faciliation makes for enjoyable and engaging learning.
Donald PToronto
Instructor was very clear.
May Lynn LEdmonton
Very knowledgeable, informative, flexible in fitting situations into ideas.
Katie MOttawa
Objective when needed and directs us to the conclusions. Interesting course.
Andre MMontreal
Mark is very patient and gives very good explanations. Setup the environment to be very friendly.
Zac LVirtual
Very knowledgable and lots of references. Puts things into context and gives lots of examples to relate to many businesses.
Brent MEdmonton
Mark was such a great and fun instructor! He is very knowledgeable and good at explaining Scrum in a way that can be understood by all. I would definitely recommend this course with Mark to my colleagues and team!
Audrey MVirtual
Mark and the course were able to give me a lot of different perspectives on how scrum can be applied. Mark is very knowledgable and has tech background [which] helped myself as we knew the sector better.
Nicholas LOttawa
Mark is a great teacher and is very good at engaging people. Really gets the spark going!
Julien LMontreal
Mark was great! He kept the room energized and very engaged. His passion and pexereince were very evident. Class materials were very helpful! Great focus on how to drive results.
Aaron MPrivate Client
Very knowledgeable instructor. His experience is obvious.
Mark LMontreal
Great course. Mark clearly knows his stuff!
Marc LOttawa
Came into the course with basic practice and limited knowledge of theory. Mark has deep knowledge and experience of the material that is easily shared, conveyed, and put into practical settings /analogies. I appreciated the effort of setting a team working agreement during the course, how we communicated /voted throughout the course, and the respected timeframe granted to teach us the material. Many thanks Mark for sharing your time, knowledge, and humour with us. It was very interesting, albeit an intense 2 days of information. Not an easy feat in a virtual setting. Also, many thanks for the many links provided to learn further on our own time. The course material is large and wide. This was perfect to learn basic theory in practice. Further knowledge, training and experience is required to fully capture and understand the depth of SCRUM and Agile.
Chantal MVirtual
Very informative, with humour. Easy to understand for non-technical folks.
Tetyana OOttawa
Great course. I learned enough to get me started doing Scrum. The instructor really knows the content and made pleasant and dynamic the delivery.
Carlos MPrivate Client
The course is great and Mark is amazing. I really impressed with his high level of knoweledge, his personal skills. I enjoyed the level how he conducted the training. The level structured and time-planned sessions. I enjoyed the way how and what Mark answered unpredictable questions. He is great facilitator.
Thanks a lot for opportunity to expand my knoweledge.
Anna MVirtual
Great flow and preparation. Really knows his stuff and transfer of knowledge is good.
Sonia MMontreal
The content of the course covered most of things I was looking for. Mark is a knowledgeable instructor and was able to answer all of the queries the class had.
Ramandeep MEdmonton
The instructor Mark was very knowledgeable and provided lots of knowledge and examples. I learned a lot but did not realize what a huge topic this is.
Andrei DToronto
Mark is simply a very knowledgeable and engaging instructor. Great experience.
Emad MPrivate Client
Mark is super knowledgable on the topic and presents it in a fun and educational atmosphere. Really enjoyed the team work and Mark's perspective on a lot of the information.
Shelly MToronto
Covered a little of everything. Was always interesting.
Regis LMontreal
Excellent. Well worth money and time.
David MOttawa
Course was fantastic and informative. The instructor did his best to include as much of the expensive material as he could. It was engaging and fun to listen to. I would highly recomment this training to anyone interested in the Scrum methology.
Derrick BOttawa
Mark was a good speaker and resourceful instructor. Exercises were practical and useful.
Ronald MPrivate Client
Very engaging, interactive and lively CSPO virtual workshop. Mark is an excellent instructor and provided a lot of real world examples to help with understanding. Thank you for coaching. I will definitely recommend this course.
Cindy LVirtual
Mark is very knowledgeable and really challenges the class to engage, speak, think about the core concepts, even when it’s messy/unclear in “real world” situations. I talked to a couple of my colleagues afterward and even the ones who were having difficulty with the usefulness of Scrum in their professional lives really enjoyed the course and the instructor, myself included.
Louis BVirtual
Time master- thank you for pushing us through topics. Honestly - stated that you can provide examples, up to us to decide.
Tracey OToronto
Very passionate and organized, kept material interesting.
Sjoerd FEdmonton
Mark is very engaging and keeps things interesting during the course.
Adam MToronto
Mark has a way to engage the group that is positive and unique. His ability to be flexible in the two days with regards to training makes the course fun.
David HOttawa
Mark was a great instructor. He made things really fun and engaging. It wasn't just a boring lecture to sit through for two
days. It kept us engaged and we learned a lot. Thanks Mark!
Geeta BVirtual
Instructor was very knowledgable! Incredible library in his head.
Kafia BOttawa
Mark is very knowledgeable and communicates the value of Scrum very clearly. He uses real-world examples which helps tremendously.
Matt MOttawa
Great. Very detailed. Class very interesting, very good relating questions with good examples.
Yong FToronto
Mark was extremely knowledgeable, effective teacher, responded well to students and has an excellent sense of humour.
Kely BVancouver
Excellent. Taught and gave a great understanding of Scrum.
Cameron MEdmonton
Very good and useful information. I like the format (no boring Powerpoint) and doing the meeting as a sprint was great.
Fred BPrivate Client
Very engaging instructor. Used many real-life examples.
Laura OPrivate Client
Mark was fantastic. Possibly the best, most prepared instructor I've seen. He was awesome.
Colin MToronto
Great training. Good energy throughout the workshop. Well facilitated. I liked the regular breaks. Good combination of both breakout room exercises and whole group learnings. Good use of technology for a virtual workshop.
Carole GVirtual
Very good at keeping interest. Very dynamic, engages easily with students.
Paul PMontreal
Elegant and quirky faciliation makes for enjoyable and engaging learning.
Donald PToronto
Instructor was very clear.
May Lynn LEdmonton
Very knowledgeable, informative, flexible in fitting situations into ideas.
Katie MOttawa
Objective when needed and directs us to the conclusions. Interesting course.
Andre MMontreal
Mark is very patient and gives very good explanations. Setup the environment to be very friendly.
Zac LVirtual
Very knowledgable and lots of references. Puts things into context and gives lots of examples to relate to many businesses.
Brent MEdmonton
Mark was such a great and fun instructor! He is very knowledgeable and good at explaining Scrum in a way that can be understood by all. I would definitely recommend this course with Mark to my colleagues and team!
Audrey MVirtual
Mark and the course were able to give me a lot of different perspectives on how scrum can be applied. Mark is very knowledgable and has tech background [which] helped myself as we knew the sector better.
Nicholas LOttawa
This course helped me understand the principles of Agile and how to implement it to achieve better performance with any team while having a good time. Really like the balance between the exercises and the theory.
Pierre LMontreal
Mark is a great teacher and is very good at engaging people. Really gets the spark going!
Julien LMontreal
Mark was great! He kept the room energized and very engaged. His passion and pexereince were very evident. Class materials were very helpful! Great focus on how to drive results.
Aaron MPrivate Client
Very knowledgeable instructor. His experience is obvious.
Mark LMontreal
Great course. Mark clearly knows his stuff!
Marc LOttawa
Came into the course with basic practice and limited knowledge of theory. Mark has deep knowledge and experience of the material that is easily shared, conveyed, and put into practical settings /analogies. I appreciated the effort of setting a team working agreement during the course, how we communicated /voted throughout the course, and the respected timeframe granted to teach us the material. Many thanks Mark for sharing your time, knowledge, and humour with us. It was very interesting, albeit an intense 2 days of information. Not an easy feat in a virtual setting. Also, many thanks for the many links provided to learn further on our own time. The course material is large and wide. This was perfect to learn basic theory in practice. Further knowledge, training and experience is required to fully capture and understand the depth of SCRUM and Agile.
Chantal MVirtual
Mark has an effective approach at coaching us through the course in an "agile" way. Would recommend the course to those who are experienced scrum masters and especially to those who are new to the agile world.
Caia RToronto
Mark is an amazing instructor-- knowledgeable, professional, but also humorous and fun. This is not one of those cookie-cutter courses, because Mark tailors the discussions to the needs of his students. It is suitable for someone new to Scrum, but also others with Scrum experience who would like to get more in-depth.
Sandy LVirtual
Very informative, with humour. Easy to understand for non-technical folks.
Tetyana OOttawa
Great course. I learned enough to get me started doing Scrum. The instructor really knows the content and made pleasant and dynamic the delivery.
Carlos MPrivate Client
The course is great and Mark is amazing. I really impressed with his high level of knoweledge, his personal skills. I enjoyed the level how he conducted the training. The level structured and time-planned sessions. I enjoyed the way how and what Mark answered unpredictable questions. He is great facilitator.
Thanks a lot for opportunity to expand my knoweledge.
Anna MVirtual
Great flow and preparation. Really knows his stuff and transfer of knowledge is good.
Sonia MMontreal
The content of the course covered most of things I was looking for. Mark is a knowledgeable instructor and was able to answer all of the queries the class had.
Ramandeep MEdmonton
The instructor Mark was very knowledgeable and provided lots of knowledge and examples. I learned a lot but did not realize what a huge topic this is.
Andrei DToronto
Mark is simply a very knowledgeable and engaging instructor. Great experience.
Emad MPrivate Client
Mark is super knowledgable on the topic and presents it in a fun and educational atmosphere. Really enjoyed the team work and Mark's perspective on a lot of the information.
Shelly MToronto
Covered a little of everything. Was always interesting.
Regis LMontreal
Excellent. Well worth money and time.
David MOttawa
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
Course was fantastic and informative. The instructor did his best to include as much of the expensive material as he could. It was engaging and fun to listen to. I would highly recomment this training to anyone interested in the Scrum methology.
Derrick BOttawa
Mark was a good speaker and resourceful instructor. Exercises were practical and useful.
Ronald MPrivate Client
Very engaging, interactive and lively CSPO virtual workshop. Mark is an excellent instructor and provided a lot of real world examples to help with understanding. Thank you for coaching. I will definitely recommend this course.
Cindy LVirtual
Mark is very knowledgeable and really challenges the class to engage, speak, think about the core concepts, even when it’s messy/unclear in “real world” situations. I talked to a couple of my colleagues afterward and even the ones who were having difficulty with the usefulness of Scrum in their professional lives really enjoyed the course and the instructor, myself included.
Louis BVirtual
Time master- thank you for pushing us through topics. Honestly - stated that you can provide examples, up to us to decide.
Tracey OToronto
Very passionate and organized, kept material interesting.
Sjoerd FEdmonton
Mark is very engaging and keeps things interesting during the course.
Adam MToronto
This was a great course that I will recomment to others! A lot to cover in a short period of time, and I managed to understand most if not all material. I'm excited to take my learnings with me and apply to my role at my company!
Lesleanne BToronto
Mark has a way to engage the group that is positive and unique. His ability to be flexible in the two days with regards to training makes the course fun.
David HOttawa
Mark was a great instructor. He made things really fun and engaging. It wasn't just a boring lecture to sit through for two
days. It kept us engaged and we learned a lot. Thanks Mark!
Geeta BVirtual
Instructor was very knowledgable! Incredible library in his head.
Kafia BOttawa
This course was exactly what I was looking for! Mark was a very knowledgeable and engaging instructor. I appreciated the hands-on exercises that allowed me to put the methodology into practice with my course mates and learn from the experience. The course material is also top notch. I feel ready to take the exam and put what I've learnt into practice in my workplace.
Anu PVirtual
Mark is very knowledgeable and communicates the value of Scrum very clearly. He uses real-world examples which helps tremendously.
Matt MOttawa
Great. Very detailed. Class very interesting, very good relating questions with good examples.
Yong FToronto
Mark was extremely knowledgeable, effective teacher, responded well to students and has an excellent sense of humour.
Kely BVancouver
I was impressed. The most valuable thing was not the principles (already knew most intellectually) but the instructor's zen master answers to challnges/questions. This aided in more intutive knowledge.
David AEdmonton
Excellent. Taught and gave a great understanding of Scrum.
Cameron MEdmonton
Very good and useful information. I like the format (no boring Powerpoint) and doing the meeting as a sprint was great.
Fred BPrivate Client
Very engaging instructor. Used many real-life examples.
Laura OPrivate Client
Mark was very approachable, friendly, and knowledgable. He has done a great job in helping someone like me who doesn't belong to a corporate world learn so much about scrum in 2 days!
Mashiat FToronto
Mark was fantastic. Possibly the best, most prepared instructor I've seen. He was awesome.
Colin MToronto
Great training. Good energy throughout the workshop. Well facilitated. I liked the regular breaks. Good combination of both breakout room exercises and whole group learnings. Good use of technology for a virtual workshop.
Carole GVirtual
Very good at keeping interest. Very dynamic, engages easily with students.
Paul PMontreal
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Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
New to Scrum
Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
Certified Scrum Training
Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application.
Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
Your Trusted Resource Center for Everything Scrum & Agile
Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
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Is the Scrum Guide Wrong About the Product Owner?
The Scrum Guide says POs aren't required at Daily Scrum, but should they be? Explore why Product Owners should attend to increase team value.
Read full article
Scrum Tools
- 4 min read
Mismeasurement Mess - IRCC Leads the Way
Is IRCC's focus on speed creating unfair visa denials? Explore how mis-measurement clogs the system and hurts applicants.
Read full article Why choose us
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Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
Ongoing Support
Our active Scrum community forum is a safe place to ask questions. Long after you earn the Certified Scrum Master certification, you will have access to the forum, course materials, and additional valuable resources.