Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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Students certified
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Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Amazing course! Love every second of it. Mark kept us all engaged. I knew nothing about agile/scrum and now feel well equipped to make changes at work. I'd love for the rest of my team to attend.
Shravan COttawa
Great two days! Added new tools to my PO toolbox and Mark has inspired me again to improve as a PO and to improve my team's scrumming.
Binh HMontreal
Insanely terrific. I have been bored silly at some Agile training classes. This was 100% interesting… okay, 98%. Very clear, Exceptional memory! I get it now - the value of a *real* pro scrum master.
Simon CVancouver
Mark rocks! His extensive real world experience combined with his depth of knowledge of Scrum processes and tools made for a superior learning opportunity with lots of fun along the way. Highly recommend!
Steven CPrivate Client
Mark was great! He was honest and open at points during the training - always resetting the expectations of Scrum, driving home the framework, what it will do and will not do. He is helpful and willing to answer questions.
Dawn DKitchener-Waterloo
Came in with a cynical view and attitude and left with nuggets of insight. That is quite an accomplishment for any instructor!
Mojtaba HOttawa
Mark is quick-witted, experienced, blunt, and plays role of a neutral facilitaor very well. He made three content heavy days digestible, relevant to my work life, and enjoyable.
Craig BPrivate Client
Loved this course! Mark is very thorough and attentive as a teacher. He leveraged Mural in such interactive ways, which allowed him to understand the students well and shape the class accordingly. He is like the Jedi master of scrum and insanely advanced methods of leaderless collaboration and accomplishment. He's also the king of super nerdy jokes, which made the class fun and brought out the super nerd in everyone.
Lia GVirtual
Mark is a great instructor and very knowledgeable in agile and scrum. The course was fun and we had lots of opportunities for learning through practice. I would recommend this course to anyone who is interested in Scrum or has aspirations in being a ScrumMaster.
Jason HVirtual
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
I enjoyed the course and the instruction. Good examples were provided. Excercises helped me understand concepts.
Claire LPrivate Client
I really enjoyed this course and that is saying a lot. Despite the fact that the course was virtual, it was still engaging and allowed me to get to know many new people. Mark has a way of making points stick through stories and conversation that is both fun and engaging.
Robert YVirtual
I greatly enjoyed Mark's class. He is obviously a subject matter expert and has great insights.
Mandana BVirtual
Very good course, well balanced and very interactive.
Alexandre GMontreal
Very well done course. Very experienced, knowledgeable instructor, well structured course, clear explanation, keeps nice spirit during the course, encourages collaboration.
Dina DMontreal
Great course. Lots of fun and learning. Thanks!
Edgar DVancouver
I felt a great sense of relief that I could do something to improve how my team delivers software.
Stephen GPrivate Client
I found Mark very knowledgeable and it was interactive and information. As a non techy I found it easy to follow and not out of my depth. Found it adaptible form to follow in all walks of life and careers.
Suzanne HPrivate Client
Mark was very enthusiastic and encouraging to learn from. He was very open to all ideas, and did not hesitate to tell us how we can better our companies.
Kelvin HVirtual
Mark was engaging, knowledgeable, well-read and provided great examples.
Warren CVancouver
Mark is an amazing instructor who really knows how to make his audience listen and follow his instructions. He takes time to
understand the audience's question and makes sure that the answer is fully satisfactory . The three days course was very well designed and almost all major aspects were covered. The scheduled breaks also gave the opportunities to get some fresh air and come back with a focused mind. I look forward to joining some more workshops with Mark in future.
Sanjida HVirtual
AMAZING! Funny, interesting, engaging course!
Bassem HMontreal
Excellent! Engaged all of the time. My head is exploding with new knowledge.
Harlie DMontreal
I found Mark very engaging and thought he helped make the material very interesting.
Jason DToronto
Mark is a very clear and engaging instructor. He is able to use examples and exercises to ground our learning.
Ayesha KOttawa
Mark has a way to engage the group that is positive and unique. His ability to be flexible in the two days with regards to training makes the course fun.
David HOttawa
Great course, awesome instructor!
Paul-Andre PPrivate Client
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
Extremely enlightening. Put a lot of elements into proper context. Great foundation.
Yvan NMontreal
I felt that Mark is an incredible teacher. He's extemely knowledgeable on the subject and shares his experience with the entire class. Very structured.
Anthony PToronto
Instructor is very knowledgeable, approachable and fun which aids learning.
Kevin MOttawa
Excellent, expert, engaging, humourous, I would strongly recommend any course offered by Mark!
Tod MVancouver
Wonderful. Very interactive. Humourous.
Fred HToronto
Instructor is very informative. Voice calming and clear with good balance of up/down/tone.
Hanh LToronto
Very knowledgeable instructor. His experience is obvious.
Mark LMontreal
Great course - certainly lived up to its reputation.
Ryann MKitchener-Waterloo
This was a very illuminating overview of Scrum roles and best practices, taught by a very engaging instructor.
Douglas GPrivate Client
Very engaging, interactive and lively CSPO virtual workshop. Mark is an excellent instructor and provided a lot of real world examples to help with understanding. Thank you for coaching. I will definitely recommend this course.
Cindy LVirtual
Course gave me clarity on the basic principles of Scrum. Drove home the power of 'team'.
Lia PToronto
Mark was really personable, engaging and put a lot of emphasis on our teams and their dynamic., I would recommend him again.
Riyad IPrivate Client
Great course. Information overload but not in a bad way. I liked that we discussed specific corporate problems people were having. Helped build context in how others are using Agile/Scrum. Maybe misusing, too.
Tyler BVancouver
Mark is totally wonderfully weird and knowledgeable.
Sarah MOttawa
This was a great course with an engaging instructor - well worth the time of anyone who wants to learn more about product ownership.
Mark BVirtual
Elegant and quirky faciliation makes for enjoyable and engaging learning.
Donald PToronto
The content of the course covered most of things I was looking for. Mark is a knowledgeable instructor and was able to answer all of the queries the class had.
Ramandeep MEdmonton
Mark was very well prepared with the material and handled questions well. You gave us enough information to address our own issues without giving us the solution.
Ramiz IPrivate Client
Energetic. Applied scrum in practice by helping lead us to answers in many modules.
Laura LVancouver
Very well organized; clear instructions; experienced instructor; useful prep work; dynamic and encouraged individuals participation; perfect breaks; excellent material.
Ana PVirtual
Excellent course. Recommend for people that have done some Scrum and read all the readings. Mark is a great instructor. Among best I've had.
David MEdmonton
Mark is a great teacher and is very good at engaging people. Really gets the spark going!
Julien LMontreal
I enjoyed the course and the instruction. Good examples were provided. Excercises helped me understand concepts.
Claire LPrivate Client
I really enjoyed this course and that is saying a lot. Despite the fact that the course was virtual, it was still engaging and allowed me to get to know many new people. Mark has a way of making points stick through stories and conversation that is both fun and engaging.
Robert YVirtual
Amazing course! Love every second of it. Mark kept us all engaged. I knew nothing about agile/scrum and now feel well equipped to make changes at work. I'd love for the rest of my team to attend.
Shravan COttawa
I greatly enjoyed Mark's class. He is obviously a subject matter expert and has great insights.
Mandana BVirtual
Very good course, well balanced and very interactive.
Alexandre GMontreal
Great two days! Added new tools to my PO toolbox and Mark has inspired me again to improve as a PO and to improve my team's scrumming.
Binh HMontreal
Very well done course. Very experienced, knowledgeable instructor, well structured course, clear explanation, keeps nice spirit during the course, encourages collaboration.
Dina DMontreal
Great course. Lots of fun and learning. Thanks!
Edgar DVancouver
I felt a great sense of relief that I could do something to improve how my team delivers software.
Stephen GPrivate Client
I found Mark very knowledgeable and it was interactive and information. As a non techy I found it easy to follow and not out of my depth. Found it adaptible form to follow in all walks of life and careers.
Suzanne HPrivate Client
Mark was very enthusiastic and encouraging to learn from. He was very open to all ideas, and did not hesitate to tell us how we can better our companies.
Kelvin HVirtual
Insanely terrific. I have been bored silly at some Agile training classes. This was 100% interesting… okay, 98%. Very clear, Exceptional memory! I get it now - the value of a *real* pro scrum master.
Simon CVancouver
Mark was engaging, knowledgeable, well-read and provided great examples.
Warren CVancouver
Mark rocks! His extensive real world experience combined with his depth of knowledge of Scrum processes and tools made for a superior learning opportunity with lots of fun along the way. Highly recommend!
Steven CPrivate Client
Mark is an amazing instructor who really knows how to make his audience listen and follow his instructions. He takes time to
understand the audience's question and makes sure that the answer is fully satisfactory . The three days course was very well designed and almost all major aspects were covered. The scheduled breaks also gave the opportunities to get some fresh air and come back with a focused mind. I look forward to joining some more workshops with Mark in future.
Sanjida HVirtual
Mark was great! He was honest and open at points during the training - always resetting the expectations of Scrum, driving home the framework, what it will do and will not do. He is helpful and willing to answer questions.
Dawn DKitchener-Waterloo
AMAZING! Funny, interesting, engaging course!
Bassem HMontreal
Excellent! Engaged all of the time. My head is exploding with new knowledge.
Harlie DMontreal
I found Mark very engaging and thought he helped make the material very interesting.
Jason DToronto
Mark is a very clear and engaging instructor. He is able to use examples and exercises to ground our learning.
Ayesha KOttawa
Mark has a way to engage the group that is positive and unique. His ability to be flexible in the two days with regards to training makes the course fun.
David HOttawa
Great course, awesome instructor!
Paul-Andre PPrivate Client
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
Extremely enlightening. Put a lot of elements into proper context. Great foundation.
Yvan NMontreal
I felt that Mark is an incredible teacher. He's extemely knowledgeable on the subject and shares his experience with the entire class. Very structured.
Anthony PToronto
Instructor is very knowledgeable, approachable and fun which aids learning.
Kevin MOttawa
Excellent, expert, engaging, humourous, I would strongly recommend any course offered by Mark!
Tod MVancouver
Wonderful. Very interactive. Humourous.
Fred HToronto
Came in with a cynical view and attitude and left with nuggets of insight. That is quite an accomplishment for any instructor!
Mojtaba HOttawa
Instructor is very informative. Voice calming and clear with good balance of up/down/tone.
Hanh LToronto
Mark is quick-witted, experienced, blunt, and plays role of a neutral facilitaor very well. He made three content heavy days digestible, relevant to my work life, and enjoyable.
Craig BPrivate Client
Very knowledgeable instructor. His experience is obvious.
Mark LMontreal
Great course - certainly lived up to its reputation.
Ryann MKitchener-Waterloo
This was a very illuminating overview of Scrum roles and best practices, taught by a very engaging instructor.
Douglas GPrivate Client
Very engaging, interactive and lively CSPO virtual workshop. Mark is an excellent instructor and provided a lot of real world examples to help with understanding. Thank you for coaching. I will definitely recommend this course.
Cindy LVirtual
Course gave me clarity on the basic principles of Scrum. Drove home the power of 'team'.
Lia PToronto
Mark was really personable, engaging and put a lot of emphasis on our teams and their dynamic., I would recommend him again.
Riyad IPrivate Client
Great course. Information overload but not in a bad way. I liked that we discussed specific corporate problems people were having. Helped build context in how others are using Agile/Scrum. Maybe misusing, too.
Tyler BVancouver
Mark is totally wonderfully weird and knowledgeable.
Sarah MOttawa
This was a great course with an engaging instructor - well worth the time of anyone who wants to learn more about product ownership.
Mark BVirtual
Loved this course! Mark is very thorough and attentive as a teacher. He leveraged Mural in such interactive ways, which allowed him to understand the students well and shape the class accordingly. He is like the Jedi master of scrum and insanely advanced methods of leaderless collaboration and accomplishment. He's also the king of super nerdy jokes, which made the class fun and brought out the super nerd in everyone.
Lia GVirtual
Elegant and quirky faciliation makes for enjoyable and engaging learning.
Donald PToronto
The content of the course covered most of things I was looking for. Mark is a knowledgeable instructor and was able to answer all of the queries the class had.
Ramandeep MEdmonton
Mark is a great instructor and very knowledgeable in agile and scrum. The course was fun and we had lots of opportunities for learning through practice. I would recommend this course to anyone who is interested in Scrum or has aspirations in being a ScrumMaster.
Jason HVirtual
Mark was very well prepared with the material and handled questions well. You gave us enough information to address our own issues without giving us the solution.
Ramiz IPrivate Client
Energetic. Applied scrum in practice by helping lead us to answers in many modules.
Laura LVancouver
Very well organized; clear instructions; experienced instructor; useful prep work; dynamic and encouraged individuals participation; perfect breaks; excellent material.
Ana PVirtual
Excellent course. Recommend for people that have done some Scrum and read all the readings. Mark is a great instructor. Among best I've had.
David MEdmonton
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
Mark is a great teacher and is very good at engaging people. Really gets the spark going!
Julien LMontreal
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.