Making Organizations Work6 min read
Where Does Your Work Sit and Wait?
Agile isn't about software, it's about understanding an organization works. Here a court, however we can use this anywhere with a process and a queue of work.
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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You can’t predict the next year. Yet you still have to work.
When plans keep changing, it is hard to know why. Sometimes the world moved. Sometimes the original plan didn’t do its job. The newsletter helps you see which, and decide what to do next. It arrives when there is something worth saying, not on a calendar.
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We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark brings a wealth of knowledge and practical experience and stories. We have applied many of the ideas and totally revitalized the way we run our Agile process.
MacMillan JKitchener-Waterloo
I enjoyed Mark's teaching style. I like the personal stories and puns. I always like to bring humor in to my meeting or when I am teaching or mentoring, it evokes a positive emotion and people will retain the information better. A+++ Would like to attend other courses done by Mark.
Shanna FVirtual
Mark delivered what I think is one of the best adult learning, in a corporate training environment, I’ve experienced. And it was remote! It was engaging, entertaining and very useful. I was also very fortunate to have a great team which significantly enriched my experience.
Noah CVirtual
Love it. I'm a repeat offender and have recommended you multiple times.
Alex GMontreal
Mark did a great job. I learned way more than I thought. Scrum is way more than sprints and stand ups. It's a system for effective teams.
Joshua BVirtual
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
Using Scrum to teach Scrum. Perfect.
Andrew COttawa
This was the first professional class I've taken that gave me a more in depth perspective of the scrum process. Really concise in explanations. Stays on topic as best as possible. Extremely helpful.
Michelle KToronto
Mark was intellegent, able to improvise, and brought humor to the class. He supports diversity, no one should feel uncomfortable.
Jeffrey LMontreal
Great energy. Made the day pass with a mix of humour and data.
Matthew COttawa
Mark taught the course in-depth; I gained a lot of knowledge on facilitating a scrum team in achieving its goals. Thanks a lot for such an amazing presentation format.
Be-Done IVirtual
He is funny. And smart. And a good storyteller. All together = great combo.
Melanie HEdmonton
Mark's enthusiam was contagious. His energy and humor brought Scrum alive! I enjoyed the examples and many aspects we covered.
Michelle HKitchener-Waterloo
Mark has a great attitude and was very informative. I liked the recommendations for external resources when he reached the limit of his knowledge and/or time.
Jason TKitchener-Waterloo
Interesting, engaging, practical exercises.
Olga HMontreal
Mark made a challenging and complex process (Scrum) very clear and highlighted the benefits and opportunities in an engaging and entertaining way.
Jeremy GVancouver
Great energy. Interesting course material.
Julie CToronto
Mark was an awesome instructor, engaging, and very informative and knowledgable.
Tanya BToronto
Very knowledgeable in what he is teaching. Passion for scrum.
Mandi AEdmonton
Another excellent course! Great balance of theory, exercises, and anecdotes.
Adam BOttawa
Highly recommend it. This was awesome. Thank you. Mark is a very good instructor.
Philippe CMontreal
Honest and open, encouraged us to think on our own. Really highlighted this is not a defined process, we need to figure out what works best for our teams,
Alana GPrivate Client
Mark, you were an absolute pleasure! Thank you for a well thoughtout and enjoyable course. I've learned a lot of great tips I plan to start using immediately.
Monica CToronto
Very passionate and organized, kept material interesting.
Sjoerd FEdmonton
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
Mark was really personable, engaging and put a lot of emphasis on our teams and their dynamic., I would recommend him again.
Riyad IPrivate Client
Thanks for being so responsive and Agile in your approach to leading the class.
Deb BKitchener-Waterloo
The course was very helpful by reinforcing my commitment to scrum team responsibilty and ownership. Mark was an excellent instructor, knowledgeable, professional, and in control.
Adrian GPrivate Client
This was a great course with an engaging instructor - well worth the time of anyone who wants to learn more about product ownership.
Mark BVirtual
Mark clearly presents the scrum process and principles. He provides background information and stories to reinforce these techniques.
Richard COttawa
I enjoyed this interactive class with Mark. So much more entertaining then watching slide after slide of a Powerpoint.
Shelley COttawa
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
I greatly enjoyed Mark's class. He is obviously a subject matter expert and has great insights.
Mandana BVirtual
The instructor demonstrates solid knowledge on Agile and scrum fundamentals. The course is interesting and easy to follow.
Don LEdmonton
Mark is an awesome instructor and he is very knowledgeable.
Samina CVirtual
Mark had a way of getting info across in both fun yet informative ways. He loves to challenge and be challenged which made it a pleasure.
Ross CPrivate Client
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Very good and useful information. I like the format (no boring Powerpoint) and doing the meeting as a sprint was great.
Fred BPrivate Client
Mark delivered an excellent course, it was a value-packed 2 days.
Brent COttawa
Awesome, really. Energizing course, I learned a lot and feel empowered - Thank you!
Benoit FOttawa
Great course! I will recommend this to others.
Darryl EVancouver
The course was structured in a way that allowed us to cover a lot of information in a manner that kept things interesting and allowed space to explore topics where the group was more interested.
Gino FOttawa
The course and exercise were well designed to add value compared to reading about Scrum. Mark is an effective presenter, keeping things interesting and (often) entertaining.
Gordon EPrivate Client
Very good course, well balanced and very interactive.
Alexandre GMontreal
Very unique training style, really appreciate that I don’t have to look at power point screen. Appreciate the Q&As and the end of class recap round.
Vicky CPrivate Client
This course gave me a new insight into delivering better software for the customer more effectively.
Len CVancouver
Mark did an excellent job of teaching the material and went beyond just presenting it.
Noah AEdmonton
Great conversations. Thanks, Mark! My confidence in understanding the role increased!
Orville HEdmonton
Great in depth knowledge of subject matter.
Joseph COttawa
Fantastic instructor and couse. I learned so much, thank you!
Jeremy CKitchener-Waterloo
Mark was intellegent, able to improvise, and brought humor to the class. He supports diversity, no one should feel uncomfortable.
Jeffrey LMontreal
Mark brings a wealth of knowledge and practical experience and stories. We have applied many of the ideas and totally revitalized the way we run our Agile process.
MacMillan JKitchener-Waterloo
Great energy. Made the day pass with a mix of humour and data.
Matthew COttawa
Mark taught the course in-depth; I gained a lot of knowledge on facilitating a scrum team in achieving its goals. Thanks a lot for such an amazing presentation format.
Be-Done IVirtual
He is funny. And smart. And a good storyteller. All together = great combo.
Melanie HEdmonton
Mark's enthusiam was contagious. His energy and humor brought Scrum alive! I enjoyed the examples and many aspects we covered.
Michelle HKitchener-Waterloo
Mark has a great attitude and was very informative. I liked the recommendations for external resources when he reached the limit of his knowledge and/or time.
Jason TKitchener-Waterloo
Interesting, engaging, practical exercises.
Olga HMontreal
Mark made a challenging and complex process (Scrum) very clear and highlighted the benefits and opportunities in an engaging and entertaining way.
Jeremy GVancouver
Great energy. Interesting course material.
Julie CToronto
Mark was an awesome instructor, engaging, and very informative and knowledgable.
Tanya BToronto
I enjoyed Mark's teaching style. I like the personal stories and puns. I always like to bring humor in to my meeting or when I am teaching or mentoring, it evokes a positive emotion and people will retain the information better. A+++ Would like to attend other courses done by Mark.
Shanna FVirtual
Very knowledgeable in what he is teaching. Passion for scrum.
Mandi AEdmonton
Another excellent course! Great balance of theory, exercises, and anecdotes.
Adam BOttawa
Highly recommend it. This was awesome. Thank you. Mark is a very good instructor.
Philippe CMontreal
Honest and open, encouraged us to think on our own. Really highlighted this is not a defined process, we need to figure out what works best for our teams,
Alana GPrivate Client
Mark delivered what I think is one of the best adult learning, in a corporate training environment, I’ve experienced. And it was remote! It was engaging, entertaining and very useful. I was also very fortunate to have a great team which significantly enriched my experience.
Noah CVirtual
Mark, you were an absolute pleasure! Thank you for a well thoughtout and enjoyable course. I've learned a lot of great tips I plan to start using immediately.
Monica CToronto
Very passionate and organized, kept material interesting.
Sjoerd FEdmonton
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
Mark was really personable, engaging and put a lot of emphasis on our teams and their dynamic., I would recommend him again.
Riyad IPrivate Client
Thanks for being so responsive and Agile in your approach to leading the class.
Deb BKitchener-Waterloo
The course was very helpful by reinforcing my commitment to scrum team responsibilty and ownership. Mark was an excellent instructor, knowledgeable, professional, and in control.
Adrian GPrivate Client
This was a great course with an engaging instructor - well worth the time of anyone who wants to learn more about product ownership.
Mark BVirtual
Mark clearly presents the scrum process and principles. He provides background information and stories to reinforce these techniques.
Richard COttawa
I enjoyed this interactive class with Mark. So much more entertaining then watching slide after slide of a Powerpoint.
Shelley COttawa
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
I greatly enjoyed Mark's class. He is obviously a subject matter expert and has great insights.
Mandana BVirtual
The instructor demonstrates solid knowledge on Agile and scrum fundamentals. The course is interesting and easy to follow.
Don LEdmonton
Mark is an awesome instructor and he is very knowledgeable.
Samina CVirtual
Mark had a way of getting info across in both fun yet informative ways. He loves to challenge and be challenged which made it a pleasure.
Ross CPrivate Client
Love it. I'm a repeat offender and have recommended you multiple times.
Alex GMontreal
Mark did a great job. I learned way more than I thought. Scrum is way more than sprints and stand ups. It's a system for effective teams.
Joshua BVirtual
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
Very good and useful information. I like the format (no boring Powerpoint) and doing the meeting as a sprint was great.
Fred BPrivate Client
Mark delivered an excellent course, it was a value-packed 2 days.
Brent COttawa
Awesome, really. Energizing course, I learned a lot and feel empowered - Thank you!
Benoit FOttawa
Great course! I will recommend this to others.
Darryl EVancouver
The course was structured in a way that allowed us to cover a lot of information in a manner that kept things interesting and allowed space to explore topics where the group was more interested.
Gino FOttawa
The course and exercise were well designed to add value compared to reading about Scrum. Mark is an effective presenter, keeping things interesting and (often) entertaining.
Gordon EPrivate Client
Very good course, well balanced and very interactive.
Alexandre GMontreal
Very unique training style, really appreciate that I don’t have to look at power point screen. Appreciate the Q&As and the end of class recap round.
Vicky CPrivate Client
This course gave me a new insight into delivering better software for the customer more effectively.
Len CVancouver
Mark did an excellent job of teaching the material and went beyond just presenting it.
Noah AEdmonton
Great conversations. Thanks, Mark! My confidence in understanding the role increased!
Orville HEdmonton
Great in depth knowledge of subject matter.
Joseph COttawa
Using Scrum to teach Scrum. Perfect.
Andrew COttawa
This was the first professional class I've taken that gave me a more in depth perspective of the scrum process. Really concise in explanations. Stays on topic as best as possible. Extremely helpful.
Michelle KToronto
Fantastic instructor and couse. I learned so much, thank you!
Jeremy CKitchener-Waterloo
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GenAI predicts the most likely next word in a sequence; it doesn't think. These four skills are designed to get the model to work with you.
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Big picture planning looks like throwing darts right now. Spend a day with people working through Radical Uncertainty together. Ottawa, Nov 26
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.