Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark is an awesome instructor. A very patient instructor that welcomes all questions. He is definitely the Yoda of the Scrum universe.
Ting-Yu LToronto
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
Mark was great at explaining processes to entry level product owners, and is definitely one of the most knowledgeable people in the field. I'd be definitely interested in more of his courses.
Blake KVirtual
Mark is a great instructor, very educated and helpful about Scrum and Agile. The course is very thorough and way better than typical Scrum training I have attended in the past.
Rishi PToronto
Mark was recommended to me from a colleague and I honestly was delighted of how much I learned from the course. I have been as a project manager for a number of years, and I really felt that I was able to understand how to apply this to my current work and also even how to work within my working style.
Joyce KVirtual
The instructor was well prepared, and extremely knowledgeable. The course was structured in a way that it was easy to follow, well structured, and easy to be engaged. All the team activities were extremely useful to put in practice the theory. I enjoyed every single one! Virtual learning is a really difficult environment, and the instructor made it look like a piece of cake, kept us engaged throughout the days. Kuddos!
Jenny CVirtual
Came in with a cynical view and attitude and left with nuggets of insight. That is quite an accomplishment for any instructor!
Mojtaba HOttawa
This has been the most useful training course I have taken. Even though we have been practicing "Scrum" for years there was no useless content.
Simon HOttawa
Mark is a gifted teacher who really takes the time to ensure those who take his ScrumMaster course understand the topics and know how to apply scrum to their particular company and role. His use of group activities help turn concepts that can intially seem very unspecific into concrete examples and true understanding, which is especially helpful to those of us who are not software engineers or in a technical field. I would highly recommend Mark and Agile Pain Relief to those looking for a ScrumMaster course.
Rhiannon BVirtual
Very knowledgeable and great communication skills to explain complex concepts in simple ways.
Ricard MToronto
Mark is fantastic at keeping the material interested. You can tell he is passionate on the topic and knows his stuff.
Jackie MEdmonton
Excellent instruction and examples on how to combine Scrum with the realities of a corporate enviroment.
Kevin SOttawa
The instructor was very knowledgeable and kept me interested in the content by applying real life scenarios.
Jennifer MPrivate Client
Excellent. Well worth money and time.
David MOttawa
Very enthusiastic and diplomatic. Very knowledgeable. Course was enjoyable.
Chris MKitchener-Waterloo
I thought the instructor and course was excelelnt and very enlightening.
Aengus MEdmonton
Well prepared. Knowledgeable on and passionate about the subject matter. The virtual course functioned equally well as the in-class course.
Lin-Mari LVirtual
Great course, a lot of valuable information. Experienced instructor, great ability to adapt to group and real work situtations.
Karen LPrivate Client
The course was well structured. The trainer was very knowledgeable and very engaging. I thoroughly enjoyed this course.
Bruno MOttawa
Course material provided was excellent for references and follow up. Instructor was energetic, dynamic, and full engaging.
Dinah MPrivate Client
It's a pleasure knowing my instructor and I'm motivated to learn and read more.
Difei DToronto
A fantastic approach to teaching Scrum and agile practices.
Jordan LToronto
Energetic. Applied scrum in practice by helping lead us to answers in many modules.
Laura LVancouver
Mark was fantastic and the course was a great!
Henry MVirtual
Mark was great at teaching the class. He really knows the course and it is obvious Scrum is second nature to him. Real life experience (in class exercises) are key to learning Scrum.
Cara CToronto
Interesting, engaging, practical exercises.
Olga HMontreal
Mark, you were an absolute pleasure! Thank you for a well thoughtout and enjoyable course. I've learned a lot of great tips I plan to start using immediately.
Monica CToronto
Very effective and experienced instructor. Well organized.
Sam MOttawa
Excellent course content delivered in a direct, practical and memorable fashion.
Kimberley KOttawa
Great energy. Interesting course material.
Julie CToronto
Well presented - effective - open to discussion - provides information that shows us better methods and resources for self learning.
Bedros NMontreal
Great course. Lots of fun and learning. Thanks!
Edgar DVancouver
Very informed, prepared, punctual, and entertaining instructor. Took time to answer all questions, fully and with examples. Took lunch time to discuss specific questons. Course was structured well, with plenty of exercises and additional reading.
Hary MToronto
Excellent. Loved the real world experience brought to the course.
Jason MOttawa
The instructor Mark was very knowledgeable and provided lots of knowledge and examples. I learned a lot but did not realize what a huge topic this is.
Andrei DToronto
Great course. Mark clearly knows his stuff!
Marc LOttawa
Awesome instructor, great course.
Kristie KPrivate Client
He is funny. And smart. And a good storyteller. All together = great combo.
Melanie HEdmonton
I have appreciated using the scrum to the training course itself.
Ionut MMontreal
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
The course was well organizated and presented but the real value comes in the form of the facilitator Mark. His knowledge, enthusiasm and ability to help you find our own answers was refreshing, Thank you Mark!
James BOttawa
Mark and the course were able to give me a lot of different perspectives on how scrum can be applied. Mark is very knowledgable and has tech background [which] helped myself as we knew the sector better.
Nicholas LOttawa
Very knowledgeable and helpful with practical experience.
David WPrivate Client
Mark is extremely knowledgeable and well-spoken. Course is well facilitated/structured overall.
Matthew TVancouver
Mark was really personable, engaging and put a lot of emphasis on our teams and their dynamic., I would recommend him again.
Riyad IPrivate Client
This course was a rapid-fire immersion into the world of scrum. As such, it provides a grounding for us to start on the journey to becoming a good scrummaster.
Steve HToronto
Brilliant! Engaging and enlightening while not promising the world.
Oksana KOttawa
He's very knowledgable and good communication. He was able to answer any question given with complete satification
Po HPrivate Client
Mark was engaging, knowledgeable, well-read and provided great examples.
Warren CVancouver
Classes with Mark was so worthwhile! Mark has an amazing way of breaking things down so that they are understandable, and always keeping it light and fun. Overall, the course is well designed, and the topics were engaging and useful.
Mohamad AVirtual
Very knowledgeable and great communication skills to explain complex concepts in simple ways.
Ricard MToronto
Mark is an awesome instructor. A very patient instructor that welcomes all questions. He is definitely the Yoda of the Scrum universe.
Ting-Yu LToronto
Mark is fantastic at keeping the material interested. You can tell he is passionate on the topic and knows his stuff.
Jackie MEdmonton
Excellent instruction and examples on how to combine Scrum with the realities of a corporate enviroment.
Kevin SOttawa
The instructor was very knowledgeable and kept me interested in the content by applying real life scenarios.
Jennifer MPrivate Client
Excellent. Well worth money and time.
David MOttawa
Very enthusiastic and diplomatic. Very knowledgeable. Course was enjoyable.
Chris MKitchener-Waterloo
I thought the instructor and course was excelelnt and very enlightening.
Aengus MEdmonton
Well prepared. Knowledgeable on and passionate about the subject matter. The virtual course functioned equally well as the in-class course.
Lin-Mari LVirtual
Great course, a lot of valuable information. Experienced instructor, great ability to adapt to group and real work situtations.
Karen LPrivate Client
The course was well structured. The trainer was very knowledgeable and very engaging. I thoroughly enjoyed this course.
Bruno MOttawa
Mark is Great! I took a CSM course from him 11 years ago, hence I picked this course again 11 years later.
Justin LVirtual
Course material provided was excellent for references and follow up. Instructor was energetic, dynamic, and full engaging.
Dinah MPrivate Client
It's a pleasure knowing my instructor and I'm motivated to learn and read more.
Difei DToronto
Mark was great at explaining processes to entry level product owners, and is definitely one of the most knowledgeable people in the field. I'd be definitely interested in more of his courses.
Blake KVirtual
Mark is a great instructor, very educated and helpful about Scrum and Agile. The course is very thorough and way better than typical Scrum training I have attended in the past.
Rishi PToronto
A fantastic approach to teaching Scrum and agile practices.
Jordan LToronto
Mark was recommended to me from a colleague and I honestly was delighted of how much I learned from the course. I have been as a project manager for a number of years, and I really felt that I was able to understand how to apply this to my current work and also even how to work within my working style.
Joyce KVirtual
Energetic. Applied scrum in practice by helping lead us to answers in many modules.
Laura LVancouver
Mark was fantastic and the course was a great!
Henry MVirtual
Mark was great at teaching the class. He really knows the course and it is obvious Scrum is second nature to him. Real life experience (in class exercises) are key to learning Scrum.
Cara CToronto
The instructor was well prepared, and extremely knowledgeable. The course was structured in a way that it was easy to follow, well structured, and easy to be engaged. All the team activities were extremely useful to put in practice the theory. I enjoyed every single one! Virtual learning is a really difficult environment, and the instructor made it look like a piece of cake, kept us engaged throughout the days. Kuddos!
Jenny CVirtual
Interesting, engaging, practical exercises.
Olga HMontreal
Came in with a cynical view and attitude and left with nuggets of insight. That is quite an accomplishment for any instructor!
Mojtaba HOttawa
Mark, you were an absolute pleasure! Thank you for a well thoughtout and enjoyable course. I've learned a lot of great tips I plan to start using immediately.
Monica CToronto
Very effective and experienced instructor. Well organized.
Sam MOttawa
Excellent course content delivered in a direct, practical and memorable fashion.
Kimberley KOttawa
Great energy. Interesting course material.
Julie CToronto
Well presented - effective - open to discussion - provides information that shows us better methods and resources for self learning.
Bedros NMontreal
Great course. Lots of fun and learning. Thanks!
Edgar DVancouver
Very informed, prepared, punctual, and entertaining instructor. Took time to answer all questions, fully and with examples. Took lunch time to discuss specific questons. Course was structured well, with plenty of exercises and additional reading.
Hary MToronto
This has been the most useful training course I have taken. Even though we have been practicing "Scrum" for years there was no useless content.
Simon HOttawa
Excellent. Loved the real world experience brought to the course.
Jason MOttawa
The instructor Mark was very knowledgeable and provided lots of knowledge and examples. I learned a lot but did not realize what a huge topic this is.
Andrei DToronto
Great course. Mark clearly knows his stuff!
Marc LOttawa
Awesome instructor, great course.
Kristie KPrivate Client
He is funny. And smart. And a good storyteller. All together = great combo.
Melanie HEdmonton
I have appreciated using the scrum to the training course itself.
Ionut MMontreal
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
The course was well organizated and presented but the real value comes in the form of the facilitator Mark. His knowledge, enthusiasm and ability to help you find our own answers was refreshing, Thank you Mark!
James BOttawa
Mark and the course were able to give me a lot of different perspectives on how scrum can be applied. Mark is very knowledgable and has tech background [which] helped myself as we knew the sector better.
Nicholas LOttawa
Very knowledgeable and helpful with practical experience.
David WPrivate Client
Mark is extremely knowledgeable and well-spoken. Course is well facilitated/structured overall.
Matthew TVancouver
Mark was really personable, engaging and put a lot of emphasis on our teams and their dynamic., I would recommend him again.
Riyad IPrivate Client
This course was a rapid-fire immersion into the world of scrum. As such, it provides a grounding for us to start on the journey to becoming a good scrummaster.
Steve HToronto
Brilliant! Engaging and enlightening while not promising the world.
Oksana KOttawa
He's very knowledgable and good communication. He was able to answer any question given with complete satification
Po HPrivate Client
Mark is a gifted teacher who really takes the time to ensure those who take his ScrumMaster course understand the topics and know how to apply scrum to their particular company and role. His use of group activities help turn concepts that can intially seem very unspecific into concrete examples and true understanding, which is especially helpful to those of us who are not software engineers or in a technical field. I would highly recommend Mark and Agile Pain Relief to those looking for a ScrumMaster course.
Rhiannon BVirtual
Mark was engaging, knowledgeable, well-read and provided great examples.
Warren CVancouver
Classes with Mark was so worthwhile! Mark has an amazing way of breaking things down so that they are understandable, and always keeping it light and fun. Overall, the course is well designed, and the topics were engaging and useful.
Mohamad AVirtual
Confused? Burnt Out? Disillusioned?
WE FEEL YOUR PAIN
Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
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Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
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If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.