Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
This course was exactly what I was looking for! Mark was a very knowledgeable and engaging instructor. I appreciated the hands-on exercises that allowed me to put the methodology into practice with my course mates and learn from the experience. The course material is also top notch. I feel ready to take the exam and put what I've learnt into practice in my workplace.
Anu PVirtual
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
Amazing experience. Mark is a great inspirational mentor. Teaches me how to approach problems and think out of the box.
Ben HKitchener-Waterloo
Second course with Mark went great. I have to figure out how to afford more?
David HMontreal
Great! Fun! And I learned something too! Seriously, one of the best training sessions for my personal growth.
Pierre VMontreal
The instructor was well prepared, and extremely knowledgeable. The course was structured in a way that it was easy to follow, well structured, and easy to be engaged. All the team activities were extremely useful to put in practice the theory. I enjoyed every single one! Virtual learning is a really difficult environment, and the instructor made it look like a piece of cake, kept us engaged throughout the days. Kuddos!
Jenny CVirtual
This course is valuable to anyone who would like to be introduced to Scrum. It was a well spended 2 day course and was very helpful. Mark is very knowledgeable and a very good coach.
Ronald HOttawa
Mark is a very smart, passionate, knowledgable trainer, with a charismatic personality and great pedagogical skills. I see his potential to change companies culture. The course really taught me many things and made me want to read and know more!
Iulia AToronto
Mark was knowledgable and provided us with a good base to start with.
Maria Noah MPrivate Client
I liked it very much. Too bad it was only two days.
Igor SToronto
Great flow and preparation. Really knows his stuff and transfer of knowledge is good.
Sonia MMontreal
Mark is very well read, with lots of breadth. Mark helped to challenge participants' ways of thinking that could impede scrum implementation.
Louise BOttawa
Love the course and the personality and knowledge you bring!
Steve POttawa
Mark delivered an excellent course, it was a value-packed 2 days.
Brent COttawa
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
Very engaging instructor and scenarios.
Christine APrivate Client
Really appreciated how he addressed our questions and gave feedback. Mark was very knowledgable on the subject matter.
Kyle AOttawa
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Excellent course content delivered in a direct, practical and memorable fashion.
Kimberley KOttawa
The course was well laid out, a good mix of discussions, examples, and practice.
Chris FToronto
Mark did an excellent job of teaching the material and went beyond just presenting it.
Noah AEdmonton
Time master- thank you for pushing us through topics. Honestly - stated that you can provide examples, up to us to decide.
Tracey OToronto
Very well organized; clear instructions; experienced instructor; useful prep work; dynamic and encouraged individuals participation; perfect breaks; excellent material.
Ana PVirtual
(Instructor was) very pragmatic and opened your mind and steer conversation, so you can figure it out, instead of reading through material.
Priya PPrivate Client
Instructor was very knowledgeable and expressed his thoughts honestly and concisely. Course was very informative.
Lorne APrivate Client
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
Mark you are a rockstar and I truly enjoyed and hopefully benefit.
Kerry OPrivate Client
The content of the course covered most of things I was looking for. Mark is a knowledgeable instructor and was able to answer all of the queries the class had.
Ramandeep MEdmonton
Very knowledgeable and well-versed in the art and science of Scrum and Agile. Clearly has a breadth of experience to share.
Sara MVirtual
Good course. In the end it is going to be us to make [Private Client] an even better company and a even better product.
Steve MPrivate Client
Mark was great. I appreciated his directness.
James POttawa
Very informative and fun learning session.
Kim KPrivate Client
Classes with Mark was so worthwhile! Mark has an amazing way of breaking things down so that they are understandable, and always keeping it light and fun. Overall, the course is well designed, and the topics were engaging and useful.
Mohamad AVirtual
Very knowledgeable and great communication skills to explain complex concepts in simple ways.
Ricard MToronto
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Mark has good mastering on the topic, keeps the audience engaged, and effectively delivers the material to get the job done.
David KEdmonton
Knowledgeable instructor. Engaging and well planned course.
Dan RVirtual
Great instructor, learned a lot and enjoyed.
David POttawa
Mark is a great instructor that gave us a lot of examples. Generated collaboration.
Francois NMontreal
Mark is super knowledgable on the topic and presents it in a fun and educational atmosphere. Really enjoyed the team work and Mark's perspective on a lot of the information.
Shelly MToronto
Mark was great. He definitely understands and believes in what he is teaching. He made sure to go slowly and would always check to see if we understood.
Adrien GVirtual
Mark made a challenging and complex process (Scrum) very clear and highlighted the benefits and opportunities in an engaging and entertaining way.
Jeremy GVancouver
Fantastic 2 days. Loved the incorporation of practical exercies. Lots of feedback and helps you understand how people think.
Tony KVancouver
Mark is very good. Has a lot of working experiences and real life stories.
Wilson MEdmonton
Excellent! A refreshing approach! I loved the style of delivering the material and the many discussions and short exercises.
Mark APrivate Client
A +
Derek SOttawa
Mark was great! Very knowledgable and engaging. I learned a lot more that I thought I would. The exercises were fun and applicable.
Jessica RToronto
Mark Levison is an outstanding instructor who knows how to effectively deliver course content tailored to the learning needs of this students. Everyone on the course benefited greatly from his ability to present new information in a clear and easily understood manner. The Agile Foundations course provided an excellent overview of the Agile Methodology and SCRUM.
Michael GVirtual
Mark Levison is a good coach, very knowledgeable and not boring.
Pradeep CPrivate Client
Mark leads the class on an explanation of the topics and provides traps to ensure students can learn from practice.
Peter CPrivate Client
Mark was knowledgable and provided us with a good base to start with.
Maria Noah MPrivate Client
I liked it very much. Too bad it was only two days.
Igor SToronto
Great flow and preparation. Really knows his stuff and transfer of knowledge is good.
Sonia MMontreal
This course was exactly what I was looking for! Mark was a very knowledgeable and engaging instructor. I appreciated the hands-on exercises that allowed me to put the methodology into practice with my course mates and learn from the experience. The course material is also top notch. I feel ready to take the exam and put what I've learnt into practice in my workplace.
Anu PVirtual
Mark is very well read, with lots of breadth. Mark helped to challenge participants' ways of thinking that could impede scrum implementation.
Louise BOttawa
Love the course and the personality and knowledge you bring!
Steve POttawa
Mark delivered an excellent course, it was a value-packed 2 days.
Brent COttawa
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
Very engaging instructor and scenarios.
Christine APrivate Client
Really appreciated how he addressed our questions and gave feedback. Mark was very knowledgable on the subject matter.
Kyle AOttawa
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Excellent course content delivered in a direct, practical and memorable fashion.
Kimberley KOttawa
The course was well laid out, a good mix of discussions, examples, and practice.
Chris FToronto
Mark did an excellent job of teaching the material and went beyond just presenting it.
Noah AEdmonton
Time master- thank you for pushing us through topics. Honestly - stated that you can provide examples, up to us to decide.
Tracey OToronto
Very well organized; clear instructions; experienced instructor; useful prep work; dynamic and encouraged individuals participation; perfect breaks; excellent material.
Ana PVirtual
(Instructor was) very pragmatic and opened your mind and steer conversation, so you can figure it out, instead of reading through material.
Priya PPrivate Client
Instructor was very knowledgeable and expressed his thoughts honestly and concisely. Course was very informative.
Lorne APrivate Client
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
Mark you are a rockstar and I truly enjoyed and hopefully benefit.
Kerry OPrivate Client
The content of the course covered most of things I was looking for. Mark is a knowledgeable instructor and was able to answer all of the queries the class had.
Ramandeep MEdmonton
Amazing experience. Mark is a great inspirational mentor. Teaches me how to approach problems and think out of the box.
Ben HKitchener-Waterloo
Very knowledgeable and well-versed in the art and science of Scrum and Agile. Clearly has a breadth of experience to share.
Sara MVirtual
Good course. In the end it is going to be us to make [Private Client] an even better company and a even better product.
Steve MPrivate Client
Mark was great. I appreciated his directness.
James POttawa
Very informative and fun learning session.
Kim KPrivate Client
Second course with Mark went great. I have to figure out how to afford more?
David HMontreal
Classes with Mark was so worthwhile! Mark has an amazing way of breaking things down so that they are understandable, and always keeping it light and fun. Overall, the course is well designed, and the topics were engaging and useful.
Mohamad AVirtual
Very knowledgeable and great communication skills to explain complex concepts in simple ways.
Ricard MToronto
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Mark has good mastering on the topic, keeps the audience engaged, and effectively delivers the material to get the job done.
David KEdmonton
Knowledgeable instructor. Engaging and well planned course.
Dan RVirtual
Great instructor, learned a lot and enjoyed.
David POttawa
Mark is a great instructor that gave us a lot of examples. Generated collaboration.
Francois NMontreal
Mark is super knowledgable on the topic and presents it in a fun and educational atmosphere. Really enjoyed the team work and Mark's perspective on a lot of the information.
Shelly MToronto
Mark was great. He definitely understands and believes in what he is teaching. He made sure to go slowly and would always check to see if we understood.
Adrien GVirtual
Mark made a challenging and complex process (Scrum) very clear and highlighted the benefits and opportunities in an engaging and entertaining way.
Jeremy GVancouver
Fantastic 2 days. Loved the incorporation of practical exercies. Lots of feedback and helps you understand how people think.
Tony KVancouver
Mark is very good. Has a lot of working experiences and real life stories.
Wilson MEdmonton
Excellent! A refreshing approach! I loved the style of delivering the material and the many discussions and short exercises.
Mark APrivate Client
Great! Fun! And I learned something too! Seriously, one of the best training sessions for my personal growth.
Pierre VMontreal
The instructor was well prepared, and extremely knowledgeable. The course was structured in a way that it was easy to follow, well structured, and easy to be engaged. All the team activities were extremely useful to put in practice the theory. I enjoyed every single one! Virtual learning is a really difficult environment, and the instructor made it look like a piece of cake, kept us engaged throughout the days. Kuddos!
Jenny CVirtual
This course is valuable to anyone who would like to be introduced to Scrum. It was a well spended 2 day course and was very helpful. Mark is very knowledgeable and a very good coach.
Ronald HOttawa
Mark is a very smart, passionate, knowledgable trainer, with a charismatic personality and great pedagogical skills. I see his potential to change companies culture. The course really taught me many things and made me want to read and know more!
Iulia AToronto
A +
Derek SOttawa
Mark was great! Very knowledgable and engaging. I learned a lot more that I thought I would. The exercises were fun and applicable.
Jessica RToronto
Mark Levison is an outstanding instructor who knows how to effectively deliver course content tailored to the learning needs of this students. Everyone on the course benefited greatly from his ability to present new information in a clear and easily understood manner. The Agile Foundations course provided an excellent overview of the Agile Methodology and SCRUM.
Michael GVirtual
Mark Levison is a good coach, very knowledgeable and not boring.
Pradeep CPrivate Client
Mark leads the class on an explanation of the topics and provides traps to ensure students can learn from practice.
Peter CPrivate Client
Confused? Burnt Out? Disillusioned?
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Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
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If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
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Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
Artificial Intelligence7 min read
Canada's AI Strategy Mistakes Adoption for Productivity
There is a massive gap between claiming AI will boost productivity and actually fixing bottlenecks. Lessons from Canada's healthcare system and Humber River Hospital.
Read full article
Scrum Events and Artifacts8 min read
How Many of These Backlog Refinement Anti-Patterns Does Your Team Have?
Product Backlog refinement isn't about writing User Stories, it's about having conversations. Learn to fix some of the most common problems with the Refinement process.
Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.