Making Organizations Work6 min read
Where Does Your Work Sit and Wait?
Agile isn't about software, it's about understanding an organization works. Here a court, however we can use this anywhere with a process and a queue of work.
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
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You can’t predict the next year. Yet you still have to work.
When plans keep changing, it is hard to know why. Sometimes the world moved. Sometimes the original plan didn’t do its job. The newsletter helps you see which, and decide what to do next. It arrives when there is something worth saying, not on a calendar.
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It was fantastic. I wasn't sure what to expect given my non-technical background but Mark was an amazing facilitor.
Kristin MKitchener-Waterloo
This course helped me understand the principles of Agile and how to implement it to achieve better performance with any team while having a good time. Really like the balance between the exercises and the theory.
Pierre LMontreal
Mark's session was a great combination of theory, practical exercises and real life stories that kept this learner engaged and involved. Time spent was definitely worthwhile. Thanks!
Justin LVirtual
Solid course, instructor was knowledgeable and friendly. I liked how it felt like a conversation and not a presentation, so I had pretty high engagement.This subject feels like an applied art, not a list of facts for memorization.
Michael RVirtual
This is one of the best courses I took. I liked the 'hands on' scrum technique. I liked the open discussions and how the instructor motivated people and kept them engaged.
Magda SOttawa
Mark is one of the most interesting humans I’ve had the pleasure to meet. As a student, I can tell he genuinely has our interest and development in mind when creating and delivering his workshops. I can’t say enough good things about the practical knowledge I’ve gained taking this training.
Michael RVirtual
Mark really knows his stuff, and not only about scrum mastering but also development process and product ownership. Highly recommended.
Jamie SOttawa
Very knowledgeable in what he is teaching. Passion for scrum.
Mandi AEdmonton
Great energy. Interesting course material.
Julie CToronto
Mark L was the best instructor I've had.
David SOttawa
The instructor is well-versed in the material covered and was able to relate it to our issues without telling us how to do it. For a short course we covered a lot of ground, but I did not feel overwhelmed.
Wayne PPrivate Client
Great energy and pace, never felt disengaged. Klaus was a great add. "Scrum doesn't put out fires but is a great smoke detector."
Norman VEdmonton
I found Mark to be engaged, upbeat, and very knowledgeable.
Peter LPrivate Client
Enjoyed and learned much more than expected out of a two day course.
Ian MOttawa
Mark is exceptionally knowledgeable and offered many useful tibits I can better my organization with.
James ROttawa
I like to recommend this course to other team members to help everyone get to the same mindset and understanding. I gained a clearer understanding of what Agile really is and I'd like to see it work in my future projects.
Lynda SEdmonton
As always, Mark is both extremely knowledgable and wildy entertaining for all things scrum.
Jennifer MOttawa
Mark is very knowledgeable and communicates the value of Scrum very clearly. He uses real-world examples which helps tremendously.
Matt MOttawa
It was awesome! Training "done" right!
Naeem SToronto
Very informative. Well presented. Good tempo.
Robert MOttawa
Course material provided was excellent for references and follow up. Instructor was energetic, dynamic, and full engaging.
Dinah MPrivate Client
Mark is an engaging instructor using conversation and interaction as the engagement catalyst!
Shawn RToronto
Mark was intensely knowledgeable, humorous, and a bit off-beat. Initially I was skeptical of his abilites to engage the totality of the group but as the course progressed he appeared to fully succeed.
David OEdmonton
Mark is very knowledgable and an excellent communicator. So far my favourite Agile coach.
Fabricio MOttawa
Thank you, Mark! Your course was intense, informative and engaging - never felt I was "drifting off". The examples were clear, activities were great learning exercises - going to apply as much as possible!
Kate RToronto
Mark is great. He speaks loud enough to be understood and knows how to handle a room full of people.
André SPrivate Client
Excellent course! I learned a lot although I reliaze there's a lot to cover but now I have a very good understanding of scrum.
Martin ROttawa
Great course! Interesting and fun. Not a moment of dullness.
Roma SOttawa
Mark kept the room alive and was more than informative.
Morgan SPrivate Client
Excellent communicator and educator who encourages students to think through questions. Thorough course material to get student "Ready to Rock"
Sue LToronto
Clear and open to questions, provides good examples that help illustrate the process.
Radu SPrivate Client
Good course. In the end it is going to be us to make [Private Client] an even better company and a even better product.
Steve MPrivate Client
Covered a little of everything. Was always interesting.
Regis LMontreal
Great in-depth knowledge, and clearly prepared.
Michael MOttawa
Concepts I learned in this course are more sticky because they were demonstrated through exercise and not just explained.
Joseph MOttawa
Awesome instructor with a sense of humor. Well read and fun!
Wendy AVancouver
Excellent! Useful training techniques. Useful anecdotes, exercies, and reference material.
Joel SMontreal
Mark's facilitation style was extremly engaging and his knowledge deep. I like the way he builds the scrum framework into the training workshop agenda. No power point, lots of discussion and releveant examples. I appreciate very much the time Mark took to address my question for which he had no existing reference.
Renee OKitchener-Waterloo
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
I enjoyed taking this course with Mark. Examples given in class were relatable to the majority of the group. He was engaging, leaving nobody left out (ensuring everybody participated).
Jennifer MPrivate Client
I truly enjoyed the Scrum Master course. Mark shares industry knowledge so it is not just theory. The material/boards were easy to understand.
Yuri AVirtual
Mark is great and the course is very valuable. I really appricate your time and patience. We covered a lot of mtaterial which is great.
William DOttawa
Mark is a patient and very organized coach. I appreciate the ability to get through so much information in only 2 days. Mark really focuses on what one needs to have a better understand of scrum and it's benefits.
Brian AVirtual
Very good two days with excellent discussions. Mark was very adept at provoking these discussions.
Richard MOttawa
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
Interaction was great, content is very useful and can be applied to improve our way right way. Nice control of the group by the instructor.
Ana BMontreal
Mark did a great job of bringing the group into the basic tenets of Agile-Scrum whenever someone brought up a challenge/issue in the participant's particular situation.
Eric AMontreal
Great training with an engaging trainer and hands on practice. The content made you think about the best solutions and how to prioritize workflow. The instructor provided tangible guidance on best practices.
Sneha NVirtual
Really appreciate the efforts and ernest delivery.
Shauna REdmonton
Very engaging instructor. Used many real-life examples.
Laura OPrivate Client
Very knowledgeable in what he is teaching. Passion for scrum.
Mandi AEdmonton
Great energy. Interesting course material.
Julie CToronto
Mark L was the best instructor I've had.
David SOttawa
The instructor is well-versed in the material covered and was able to relate it to our issues without telling us how to do it. For a short course we covered a lot of ground, but I did not feel overwhelmed.
Wayne PPrivate Client
It was fantastic. I wasn't sure what to expect given my non-technical background but Mark was an amazing facilitor.
Kristin MKitchener-Waterloo
Great energy and pace, never felt disengaged. Klaus was a great add. "Scrum doesn't put out fires but is a great smoke detector."
Norman VEdmonton
I found Mark to be engaged, upbeat, and very knowledgeable.
Peter LPrivate Client
This course helped me understand the principles of Agile and how to implement it to achieve better performance with any team while having a good time. Really like the balance between the exercises and the theory.
Pierre LMontreal
Enjoyed and learned much more than expected out of a two day course.
Ian MOttawa
Mark is exceptionally knowledgeable and offered many useful tibits I can better my organization with.
James ROttawa
I like to recommend this course to other team members to help everyone get to the same mindset and understanding. I gained a clearer understanding of what Agile really is and I'd like to see it work in my future projects.
Lynda SEdmonton
As always, Mark is both extremely knowledgable and wildy entertaining for all things scrum.
Jennifer MOttawa
Mark is very knowledgeable and communicates the value of Scrum very clearly. He uses real-world examples which helps tremendously.
Matt MOttawa
It was awesome! Training "done" right!
Naeem SToronto
Very informative. Well presented. Good tempo.
Robert MOttawa
Mark's session was a great combination of theory, practical exercises and real life stories that kept this learner engaged and involved. Time spent was definitely worthwhile. Thanks!
Justin LVirtual
Course material provided was excellent for references and follow up. Instructor was energetic, dynamic, and full engaging.
Dinah MPrivate Client
Mark is an engaging instructor using conversation and interaction as the engagement catalyst!
Shawn RToronto
Mark was intensely knowledgeable, humorous, and a bit off-beat. Initially I was skeptical of his abilites to engage the totality of the group but as the course progressed he appeared to fully succeed.
David OEdmonton
Mark is very knowledgable and an excellent communicator. So far my favourite Agile coach.
Fabricio MOttawa
Solid course, instructor was knowledgeable and friendly. I liked how it felt like a conversation and not a presentation, so I had pretty high engagement.This subject feels like an applied art, not a list of facts for memorization.
Michael RVirtual
Thank you, Mark! Your course was intense, informative and engaging - never felt I was "drifting off". The examples were clear, activities were great learning exercises - going to apply as much as possible!
Kate RToronto
Mark is great. He speaks loud enough to be understood and knows how to handle a room full of people.
André SPrivate Client
Excellent course! I learned a lot although I reliaze there's a lot to cover but now I have a very good understanding of scrum.
Martin ROttawa
This is one of the best courses I took. I liked the 'hands on' scrum technique. I liked the open discussions and how the instructor motivated people and kept them engaged.
Magda SOttawa
Great course! Interesting and fun. Not a moment of dullness.
Roma SOttawa
Mark kept the room alive and was more than informative.
Morgan SPrivate Client
Excellent communicator and educator who encourages students to think through questions. Thorough course material to get student "Ready to Rock"
Sue LToronto
Clear and open to questions, provides good examples that help illustrate the process.
Radu SPrivate Client
Good course. In the end it is going to be us to make [Private Client] an even better company and a even better product.
Steve MPrivate Client
Covered a little of everything. Was always interesting.
Regis LMontreal
Great in-depth knowledge, and clearly prepared.
Michael MOttawa
Concepts I learned in this course are more sticky because they were demonstrated through exercise and not just explained.
Joseph MOttawa
Awesome instructor with a sense of humor. Well read and fun!
Wendy AVancouver
Excellent! Useful training techniques. Useful anecdotes, exercies, and reference material.
Joel SMontreal
Mark is one of the most interesting humans I’ve had the pleasure to meet. As a student, I can tell he genuinely has our interest and development in mind when creating and delivering his workshops. I can’t say enough good things about the practical knowledge I’ve gained taking this training.
Michael RVirtual
Mark's facilitation style was extremly engaging and his knowledge deep. I like the way he builds the scrum framework into the training workshop agenda. No power point, lots of discussion and releveant examples. I appreciate very much the time Mark took to address my question for which he had no existing reference.
Renee OKitchener-Waterloo
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
I enjoyed taking this course with Mark. Examples given in class were relatable to the majority of the group. He was engaging, leaving nobody left out (ensuring everybody participated).
Jennifer MPrivate Client
I truly enjoyed the Scrum Master course. Mark shares industry knowledge so it is not just theory. The material/boards were easy to understand.
Yuri AVirtual
Mark is great and the course is very valuable. I really appricate your time and patience. We covered a lot of mtaterial which is great.
William DOttawa
Mark is a patient and very organized coach. I appreciate the ability to get through so much information in only 2 days. Mark really focuses on what one needs to have a better understand of scrum and it's benefits.
Brian AVirtual
Mark really knows his stuff, and not only about scrum mastering but also development process and product ownership. Highly recommended.
Jamie SOttawa
Very good two days with excellent discussions. Mark was very adept at provoking these discussions.
Richard MOttawa
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
Interaction was great, content is very useful and can be applied to improve our way right way. Nice control of the group by the instructor.
Ana BMontreal
Mark did a great job of bringing the group into the basic tenets of Agile-Scrum whenever someone brought up a challenge/issue in the participant's particular situation.
Eric AMontreal
Great training with an engaging trainer and hands on practice. The content made you think about the best solutions and how to prioritize workflow. The instructor provided tangible guidance on best practices.
Sneha NVirtual
Really appreciate the efforts and ernest delivery.
Shauna REdmonton
Very engaging instructor. Used many real-life examples.
Laura OPrivate Client
Confused? Burnt Out? Disillusioned?
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.