Artificial Intelligence9 min read
Skill Loss and GenAI - Make It a Choice, Not an Accident
If GenAI is right 95% of the time, how do we maintain the skill to recognize the cases where there is a mistake?
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
Which parts of the Scrum Master role still need a person?
Some of the Scrum Master job is getting more valuable, and some of it is quietly being absorbed by tools. Answer eight questions about how you actually spent your last couple of Sprints, and you’ll get a map of which is which, plus the one change I’d make first.
Eight questions, about three minutes. No score, no archetype.
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Having been a scrummaster for a while, I was looking to get a refresher - but I got a whole discovery out of it.
Philippe LMontreal
I recommend all newbees and Agile to take Mark's class. End of the day, you will walk out with confidence.
Hema PKitchener-Waterloo
Mark is an amazing instructor-- knowledgeable, professional, but also humorous and fun. This is not one of those cookie-cutter courses, because Mark tailors the discussions to the needs of his students. It is suitable for someone new to Scrum, but also others with Scrum experience who would like to get more in-depth.
Sandy LVirtual
This was the first professional class I've taken that gave me a more in depth perspective of the scrum process. Really concise in explanations. Stays on topic as best as possible. Extremely helpful.
Michelle KToronto
I thought the courses were excellent, fun, and very thought provoking. I see this course as an impetus for change for our organization. Highly recommended.
Jack HVancouver
Mark is a lively and engaging instructor. Information was presented effectively and at a reasonable pace.
Joel DOttawa
Mark is totally wonderfully weird and knowledgeable.
Sarah MOttawa
One of the best training classes I've had.
Keith WPrivate Client
Mark is extremely academically knowledgeable in this space. This knowledge mixed with his real world experience and ability to engage a group makes his class a delightful experience.
Melissa MPrivate Client
Mark is an excellent instructor and has great techniques to help us understand and learn the material of the course.
Miguel NMontreal
Mark knows his stuff and delivers a highly interactive and animated training.
Ted MPrivate Client
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Great course, a lot of valuable information. Experienced instructor, great ability to adapt to group and real work situtations.
Karen LPrivate Client
This training is beneficial, now it is clear to me what sprint goals, sprint reviews and all the other terms mean and how they can be used to inform, interact and engage team members, and how to help teams become more effective and high performing. I appreciate your speech and examples you provided in class, it helps me better understand the topics. Overall, this is a great and positive training. Thanks Mark!
Alice CVirtual
Amazing instructor, very clear and breaks our pre-conceived understandings.
Jean-Francois BMontreal
Excellent instructor. Left lots of room for us to think by ourselves. Great!
Kathleen LVancouver
Great course. I learned enough to get me started doing Scrum. The instructor really knows the content and made pleasant and dynamic the delivery.
Carlos MPrivate Client
Mark was excellent and lots of knowledge and passion about Scrum. His anecdotal stories were entertaining and informational.
Kevin MPrivate Client
I find the instructor very knowledgeable and experienced in Scrum. He was very well organized and prepared for the course. He encouraged in class participation and elevated course content with real life examples. Well played! The course, its content and material covered Scrum very well.
Alena CVancouver
Mark was very entertaining, which made what I expected to be a boring two days very enjoyable, while still learning.
Zach BKitchener-Waterloo
Very knowledgeable instructor. His experience is obvious.
Mark LMontreal
Excellent instruction with deep knowledge of scrum. All questions or clarfications were answered. Provided information I can take back to my team.
Emilia KOttawa
I enjoyed Mark's personality and vast knowledge he provided.
Adrian CToronto
Mark is terrific at carrying a dialog on agile and his humor and humility make the class fun.
David MVirtual
Great instructor - very clear and easy to follow. Makes you think.
Linda LOttawa
Mark was exceptional and very fun, engaging, and informative training session
Kris KKitchener-Waterloo
Mark Levison was an excellent instructor: knowledgeable, personable, and very approachable. The course material was clear and I felt like the coverage was appropriate.
Ken MMontreal
Mark was the best instructor that I have learned from. His style of delivery is very crisp and enjoyable. Loved every minute of it.
Rajiv MToronto
Mark knows the subject very well. He was never boring. He has offered good references for us to continue studying on our own.
Melanie LPrivate Client
Excellent. 5 on the scale of 1 to 5.
Suhas KToronto
Very informative. Well presented. Good tempo.
Robert MOttawa
I found Mark very knowledgeable for the course material and good at getting his point across.
Shawn PMontreal
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Interesting and original and knowledgeable.
Liliana MOttawa
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
Engaging instructor, keeps it interesting.
Yves GMontreal
Classes with Mark was so worthwhile! Mark has an amazing way of breaking things down so that they are understandable, and always keeping it light and fun. Overall, the course is well designed, and the topics were engaging and useful.
Mohamad AVirtual
Great facilitator. Kept interest with activities and exercises.
Lynn MOttawa
The course was well led, I found it very useful. Allowing the conversations to go on was nice as a lot of the issues were issues I was experiencing as well. I found Mark to be pleasant and extremely knowledgeable.
Jeff FVirtual
Course material provided was excellent for references and follow up. Instructor was energetic, dynamic, and full engaging.
Dinah MPrivate Client
Mark is a great instructor that gave us a lot of examples. Generated collaboration.
Francois NMontreal
Came into the course with basic practice and limited knowledge of theory. Mark has deep knowledge and experience of the material that is easily shared, conveyed, and put into practical settings /analogies. I appreciated the effort of setting a team working agreement during the course, how we communicated /voted throughout the course, and the respected timeframe granted to teach us the material. Many thanks Mark for sharing your time, knowledge, and humour with us. It was very interesting, albeit an intense 2 days of information. Not an easy feat in a virtual setting. Also, many thanks for the many links provided to learn further on our own time. The course material is large and wide. This was perfect to learn basic theory in practice. Further knowledge, training and experience is required to fully capture and understand the depth of SCRUM and Agile.
Chantal MVirtual
Mark was a good speaker and resourceful instructor. Exercises were practical and useful.
Ronald MPrivate Client
Truly an expert. Knows his stuff.
Denise AOttawa
Excellent. Loved the real world experience brought to the course.
Jason MOttawa
All topics were covered and mastered incredibly well. Could confirm his wide knowledge and experience using and explaining scrum.
Lenin QMontreal
Awesome, good humour and very knowledgeable about side elements and how they come into play.
Daniel LOttawa
Well prepared. Knowledgeable on and passionate about the subject matter. The virtual course functioned equally well as the in-class course.
Lin-Mari LVirtual
Mark was a great instructor, really made the content easily understandable and great at answering questions.
Melanie MVirtual
Excellent course. Recommend for people that have done some Scrum and read all the readings. Mark is a great instructor. Among best I've had.
David MEdmonton
Mark is a lively and engaging instructor. Information was presented effectively and at a reasonable pace.
Joel DOttawa
Mark is totally wonderfully weird and knowledgeable.
Sarah MOttawa
One of the best training classes I've had.
Keith WPrivate Client
Mark is extremely academically knowledgeable in this space. This knowledge mixed with his real world experience and ability to engage a group makes his class a delightful experience.
Melissa MPrivate Client
Mark is an excellent instructor and has great techniques to help us understand and learn the material of the course.
Miguel NMontreal
Mark knows his stuff and delivers a highly interactive and animated training.
Ted MPrivate Client
Having been a scrummaster for a while, I was looking to get a refresher - but I got a whole discovery out of it.
Philippe LMontreal
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Great course, a lot of valuable information. Experienced instructor, great ability to adapt to group and real work situtations.
Karen LPrivate Client
This training is beneficial, now it is clear to me what sprint goals, sprint reviews and all the other terms mean and how they can be used to inform, interact and engage team members, and how to help teams become more effective and high performing. I appreciate your speech and examples you provided in class, it helps me better understand the topics. Overall, this is a great and positive training. Thanks Mark!
Alice CVirtual
Amazing instructor, very clear and breaks our pre-conceived understandings.
Jean-Francois BMontreal
I recommend all newbees and Agile to take Mark's class. End of the day, you will walk out with confidence.
Hema PKitchener-Waterloo
Excellent instructor. Left lots of room for us to think by ourselves. Great!
Kathleen LVancouver
Great course. I learned enough to get me started doing Scrum. The instructor really knows the content and made pleasant and dynamic the delivery.
Carlos MPrivate Client
Mark was excellent and lots of knowledge and passion about Scrum. His anecdotal stories were entertaining and informational.
Kevin MPrivate Client
I find the instructor very knowledgeable and experienced in Scrum. He was very well organized and prepared for the course. He encouraged in class participation and elevated course content with real life examples. Well played! The course, its content and material covered Scrum very well.
Alena CVancouver
Mark was very entertaining, which made what I expected to be a boring two days very enjoyable, while still learning.
Zach BKitchener-Waterloo
Very knowledgeable instructor. His experience is obvious.
Mark LMontreal
Excellent instruction with deep knowledge of scrum. All questions or clarfications were answered. Provided information I can take back to my team.
Emilia KOttawa
I enjoyed Mark's personality and vast knowledge he provided.
Adrian CToronto
Mark is terrific at carrying a dialog on agile and his humor and humility make the class fun.
David MVirtual
Great instructor - very clear and easy to follow. Makes you think.
Linda LOttawa
Mark was exceptional and very fun, engaging, and informative training session
Kris KKitchener-Waterloo
Mark Levison was an excellent instructor: knowledgeable, personable, and very approachable. The course material was clear and I felt like the coverage was appropriate.
Ken MMontreal
Mark was the best instructor that I have learned from. His style of delivery is very crisp and enjoyable. Loved every minute of it.
Rajiv MToronto
Mark knows the subject very well. He was never boring. He has offered good references for us to continue studying on our own.
Melanie LPrivate Client
Excellent. 5 on the scale of 1 to 5.
Suhas KToronto
Very informative. Well presented. Good tempo.
Robert MOttawa
I found Mark very knowledgeable for the course material and good at getting his point across.
Shawn PMontreal
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Interesting and original and knowledgeable.
Liliana MOttawa
Mark is an amazing instructor-- knowledgeable, professional, but also humorous and fun. This is not one of those cookie-cutter courses, because Mark tailors the discussions to the needs of his students. It is suitable for someone new to Scrum, but also others with Scrum experience who would like to get more in-depth.
Sandy LVirtual
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
Engaging instructor, keeps it interesting.
Yves GMontreal
Classes with Mark was so worthwhile! Mark has an amazing way of breaking things down so that they are understandable, and always keeping it light and fun. Overall, the course is well designed, and the topics were engaging and useful.
Mohamad AVirtual
Great facilitator. Kept interest with activities and exercises.
Lynn MOttawa
The course was well led, I found it very useful. Allowing the conversations to go on was nice as a lot of the issues were issues I was experiencing as well. I found Mark to be pleasant and extremely knowledgeable.
Jeff FVirtual
Course material provided was excellent for references and follow up. Instructor was energetic, dynamic, and full engaging.
Dinah MPrivate Client
Mark is a great instructor that gave us a lot of examples. Generated collaboration.
Francois NMontreal
This was the first professional class I've taken that gave me a more in depth perspective of the scrum process. Really concise in explanations. Stays on topic as best as possible. Extremely helpful.
Michelle KToronto
Came into the course with basic practice and limited knowledge of theory. Mark has deep knowledge and experience of the material that is easily shared, conveyed, and put into practical settings /analogies. I appreciated the effort of setting a team working agreement during the course, how we communicated /voted throughout the course, and the respected timeframe granted to teach us the material. Many thanks Mark for sharing your time, knowledge, and humour with us. It was very interesting, albeit an intense 2 days of information. Not an easy feat in a virtual setting. Also, many thanks for the many links provided to learn further on our own time. The course material is large and wide. This was perfect to learn basic theory in practice. Further knowledge, training and experience is required to fully capture and understand the depth of SCRUM and Agile.
Chantal MVirtual
Mark was a good speaker and resourceful instructor. Exercises were practical and useful.
Ronald MPrivate Client
Truly an expert. Knows his stuff.
Denise AOttawa
Excellent. Loved the real world experience brought to the course.
Jason MOttawa
I thought the courses were excellent, fun, and very thought provoking. I see this course as an impetus for change for our organization. Highly recommended.
Jack HVancouver
All topics were covered and mastered incredibly well. Could confirm his wide knowledge and experience using and explaining scrum.
Lenin QMontreal
Awesome, good humour and very knowledgeable about side elements and how they come into play.
Daniel LOttawa
Well prepared. Knowledgeable on and passionate about the subject matter. The virtual course functioned equally well as the in-class course.
Lin-Mari LVirtual
Mark was a great instructor, really made the content easily understandable and great at answering questions.
Melanie MVirtual
Excellent course. Recommend for people that have done some Scrum and read all the readings. Mark is a great instructor. Among best I've had.
David MEdmonton
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Read full articleWhy choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
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Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.