Teams
- 10 min read
Put an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
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Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark was recommended to me from a colleague and I honestly was delighted of how much I learned from the course. I have been as a project manager for a number of years, and I really felt that I was able to understand how to apply this to my current work and also even how to work within my working style.
Joyce KVirtual
Mark is extremely knowlegeable, humorous, and an effective teacher. I feel far more knowedgeable about Scrum now than I did 2 days ago.
Jeremy GToronto
Mark did an excellent job keeping the course dynamic and informative. I would have loved a few more days to really dig into some subjects.
Tim KPrivate Client
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
Being engaged in activities with a group gave valuable insight into the problems we might face in our organizations. This course was great! I was never bored and enjoyed working with others. The course instructor was approachable, clear, and great at proving points.
David BMontreal
Mark is a very approachable and friendly instructor and brings some comic relief to his training sessions. He broke down Scrum/Agile so that it was very easy to follow, and always offered opportunities for the class to ask questions. I felt very supported and encouraged while learning about Scrum/Agile and was never scared to ask a question. I am looking forward to another training opportunity to learn from Mark again!
Dana SVirtual
The combination of hands-on practice and excellent facilitation style made this course enjoyable, useful and very applicable to my day to day life as a Project Manager. The content was carefully curated and meaningful discussions were had
during the session. It was engaging, interactive and insightful! I would highly recommend Mark and the Agile Pain Relief company for anyone looking to do their CSM training and pass the exam!
Valerie GVirtual
Thank you, Mark! Your course was intense, informative and engaging - never felt I was "drifting off". The examples were clear, activities were great learning exercises - going to apply as much as possible!
Kate RToronto
Very thorough. The copious use of examples were very helpful!
Kevin HMontreal
Mark is amazing at asking thought-povoking questions to think on issues at a 2nd degree level. (i.e. reasons behind the challenge)
Connie LToronto
Very well structured course with a good variety of topics for further research. Great interaction with class.
Yuri AVirtual
Very engaging way of learning how to be a Product Owner, just like Scrum should be.
Teeba APrivate Client
Tons of material to get through, Mark did well with the contextual questions from our organization.
Brendan BPrivate Client
Mark was very personable, easy going an know what he was teaching. This makes the class environment more interactive and fun.
Asif BVirtual
The instructor was very adaptive and knowledgeable. I respect how the instructor worked and would take another course with him in the future.
Johnny KEdmonton
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
These days passed quickly, the instructor is very friendly and relaxed. Thanks again to Mark for his support!
Vlad AVirtual
Instructor was extremely well prepared, know the material inside and out. Always had a good response for every question. And had a great sense of humor
Christian BPrivate Client
The variation of types of exercises kept things interesting, much better than answer questions.
Michael GOttawa
Very knowledgeable instructor about scrum and software development in general.
Elizabeth GOttawa
Mark's briiliant, I would like an assessment on our company and some hints.
Stefano GToronto
Excellent course, excellent communication. Loved the fact that the instructon was showing us how SCRUM should respond to different situtions.
Pascal GPrivate Client
Interaction was great, content is very useful and can be applied to improve our way right way. Nice control of the group by the instructor.
Ana BMontreal
This is the first course that I have taken virtually, and I enjoyed it very much. Thanks to Mark!
Jennifer HVirtual
Instructor kept the course interested, kept us engaged through fun exercises. I love the course content, the book. Well prepared reference.
Hulya AOttawa
Terrific! Well thought out responses to questions. Great base of experience. Practical approach to teaching. 10/10
Edward LOttawa
Wonderful. Very interactive. Humourous.
Fred HToronto
Great! Mark is a wonderful instructor and was able to apply agile principles to life outside software development.
Leanne HKitchener-Waterloo
Mark was great! Although the online learning environment can be tricky, I found Mark has the ability to keep a class engaged. Whether you're introverted or extroverted, this course is for you.
Curtis HVirtual
Knows his stuff. Has a lot of industries "real life" examples that help us understand those Agile methodologies.
Isabelle LMontreal
Mark is very knowledgable. I really enjoy his style of teaching. Very good course.
Lionel GPrivate Client
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Mark is a great instructor, we can see the vast experience that he has from his training style. We have learnt as much as it is possible from a two day workshop. Keep up the good work Mark.
Sreepad KVirtual
Great content, stories, anecdotes. Enjoyed instructor's enthusiasm and knowledge on the subject.
Paul JMontreal
Mark shared valuable information and advice about Scrum theory. I am now clear on many Agile views on different aspects, especially, Roadmap.
Syed AToronto
Great instructor, light atmosphere, very knowledgeable and engaging. Thank You!
Edwine JVirtual
Instructor was very knowledgeable and expressed his thoughts honestly and concisely. Course was very informative.
Lorne APrivate Client
I enjoyed the course and the instruction. Good examples were provided. Excercises helped me understand concepts.
Claire LPrivate Client
Mark did an awesome job. He is very knowledgable, helpful, and patient. I will recommend this course for sure.
Jamal EToronto
Awesome instructor and course! Will recommend!
Mikael GOttawa
Engaging instructor, keeps it interesting.
Yves GMontreal
Mark is very well prepared and understands his material in depth. He has a very logical way of looking at questions which can shift people’s understanding in a useful way. If you need to understand “pure” Scrum, this is a good course.
Paul AVirtual
I absolutely love your practical pragmatic approach to delivering information. Very conductive to learning.
Mandy JOttawa
I thoroughly enjoyed my time with Mark. I learned a lot and appreciate his teaching style.
Kendall APrivate Client
Mark provided down-to-earth help in scrum masters to untangle their own problems.
Herb VToronto
Mark did a fantastic job. [Private Client] was a unique challenge of a long history with hardened habits, as well as a very peculiar definition of Agile and SCRUM.
Imran APrivate Client
I truly enjoyed the Scrum Master course. Mark shares industry knowledge so it is not just theory. The material/boards were easy to understand.
Yuri AVirtual
Mark was able to translate his obvious expertise and experience in lay terms, putting the team at ease through humour, anecdotes and a good level of engagement.
Brendan GVirtual
The course was great and really opened my eyes on all the ways that I could help my team succeed. I like how the instructor kept us engaged, even though a virtual class, and kept as all accountable during the 3-day course.
Marie-Alice SVirtual
The combination of hands-on practice and excellent facilitation style made this course enjoyable, useful and very applicable to my day to day life as a Project Manager. The content was carefully curated and meaningful discussions were had
during the session. It was engaging, interactive and insightful! I would highly recommend Mark and the Agile Pain Relief company for anyone looking to do their CSM training and pass the exam!
Valerie GVirtual
Thank you, Mark! Your course was intense, informative and engaging - never felt I was "drifting off". The examples were clear, activities were great learning exercises - going to apply as much as possible!
Kate RToronto
Mark was recommended to me from a colleague and I honestly was delighted of how much I learned from the course. I have been as a project manager for a number of years, and I really felt that I was able to understand how to apply this to my current work and also even how to work within my working style.
Joyce KVirtual
Very thorough. The copious use of examples were very helpful!
Kevin HMontreal
Mark is amazing at asking thought-povoking questions to think on issues at a 2nd degree level. (i.e. reasons behind the challenge)
Connie LToronto
Mark is extremely knowlegeable, humorous, and an effective teacher. I feel far more knowedgeable about Scrum now than I did 2 days ago.
Jeremy GToronto
Very well structured course with a good variety of topics for further research. Great interaction with class.
Yuri AVirtual
Very engaging way of learning how to be a Product Owner, just like Scrum should be.
Teeba APrivate Client
Tons of material to get through, Mark did well with the contextual questions from our organization.
Brendan BPrivate Client
Mark was very personable, easy going an know what he was teaching. This makes the class environment more interactive and fun.
Asif BVirtual
Mark did an excellent job keeping the course dynamic and informative. I would have loved a few more days to really dig into some subjects.
Tim KPrivate Client
The instructor was very adaptive and knowledgeable. I respect how the instructor worked and would take another course with him in the future.
Johnny KEdmonton
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
These days passed quickly, the instructor is very friendly and relaxed. Thanks again to Mark for his support!
Vlad AVirtual
Instructor was extremely well prepared, know the material inside and out. Always had a good response for every question. And had a great sense of humor
Christian BPrivate Client
The variation of types of exercises kept things interesting, much better than answer questions.
Michael GOttawa
Very knowledgeable instructor about scrum and software development in general.
Elizabeth GOttawa
Mark's briiliant, I would like an assessment on our company and some hints.
Stefano GToronto
Excellent course, excellent communication. Loved the fact that the instructon was showing us how SCRUM should respond to different situtions.
Pascal GPrivate Client
Interaction was great, content is very useful and can be applied to improve our way right way. Nice control of the group by the instructor.
Ana BMontreal
This is the first course that I have taken virtually, and I enjoyed it very much. Thanks to Mark!
Jennifer HVirtual
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
Instructor kept the course interested, kept us engaged through fun exercises. I love the course content, the book. Well prepared reference.
Hulya AOttawa
Terrific! Well thought out responses to questions. Great base of experience. Practical approach to teaching. 10/10
Edward LOttawa
Wonderful. Very interactive. Humourous.
Fred HToronto
Great! Mark is a wonderful instructor and was able to apply agile principles to life outside software development.
Leanne HKitchener-Waterloo
Mark was great! Although the online learning environment can be tricky, I found Mark has the ability to keep a class engaged. Whether you're introverted or extroverted, this course is for you.
Curtis HVirtual
Knows his stuff. Has a lot of industries "real life" examples that help us understand those Agile methodologies.
Isabelle LMontreal
Mark is very knowledgable. I really enjoy his style of teaching. Very good course.
Lionel GPrivate Client
Being engaged in activities with a group gave valuable insight into the problems we might face in our organizations. This course was great! I was never bored and enjoyed working with others. The course instructor was approachable, clear, and great at proving points.
David BMontreal
Mark is an awesome instructor! The course was very valuable and useful.
Chandni LToronto
Mark is a great instructor, we can see the vast experience that he has from his training style. We have learnt as much as it is possible from a two day workshop. Keep up the good work Mark.
Sreepad KVirtual
Great content, stories, anecdotes. Enjoyed instructor's enthusiasm and knowledge on the subject.
Paul JMontreal
Mark shared valuable information and advice about Scrum theory. I am now clear on many Agile views on different aspects, especially, Roadmap.
Syed AToronto
Great instructor, light atmosphere, very knowledgeable and engaging. Thank You!
Edwine JVirtual
Instructor was very knowledgeable and expressed his thoughts honestly and concisely. Course was very informative.
Lorne APrivate Client
I enjoyed the course and the instruction. Good examples were provided. Excercises helped me understand concepts.
Claire LPrivate Client
Mark did an awesome job. He is very knowledgable, helpful, and patient. I will recommend this course for sure.
Jamal EToronto
Awesome instructor and course! Will recommend!
Mikael GOttawa
Engaging instructor, keeps it interesting.
Yves GMontreal
Mark is very well prepared and understands his material in depth. He has a very logical way of looking at questions which can shift people’s understanding in a useful way. If you need to understand “pure” Scrum, this is a good course.
Paul AVirtual
I absolutely love your practical pragmatic approach to delivering information. Very conductive to learning.
Mandy JOttawa
I thoroughly enjoyed my time with Mark. I learned a lot and appreciate his teaching style.
Kendall APrivate Client
Mark provided down-to-earth help in scrum masters to untangle their own problems.
Herb VToronto
Mark did a fantastic job. [Private Client] was a unique challenge of a long history with hardened habits, as well as a very peculiar definition of Agile and SCRUM.
Imran APrivate Client
I truly enjoyed the Scrum Master course. Mark shares industry knowledge so it is not just theory. The material/boards were easy to understand.
Yuri AVirtual
Mark was able to translate his obvious expertise and experience in lay terms, putting the team at ease through humour, anecdotes and a good level of engagement.
Brendan GVirtual
Mark is a very approachable and friendly instructor and brings some comic relief to his training sessions. He broke down Scrum/Agile so that it was very easy to follow, and always offered opportunities for the class to ask questions. I felt very supported and encouraged while learning about Scrum/Agile and was never scared to ask a question. I am looking forward to another training opportunity to learn from Mark again!
Dana SVirtual
The course was great and really opened my eyes on all the ways that I could help my team succeed. I like how the instructor kept us engaged, even though a virtual class, and kept as all accountable during the 3-day course.
Marie-Alice SVirtual
Confused? Burnt Out? Disillusioned?
WE FEEL YOUR PAIN
Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
New to Scrum
Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
Certified Scrum Training
Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application.
Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
Your Trusted Resource Center for Everything Scrum & Agile
Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
Product Owner
- 8 min read
Drowning in an Oversized Product Backlog? Story Mapping Is Your Life Raft
Overwhelmed by your product backlog? Story Mapping can overcome that mess and even buy back a year of your life.
Read full article
Product Owner
- 5 min read
Is the Scrum Guide Wrong About the Product Owner?
The Scrum Guide says POs aren't required at Daily Scrum, but should they be? Explore why Product Owners should attend to increase team value.
Read full article Why choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
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Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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Money-back guarantee
You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
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About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
Ongoing Support
Our active Scrum community forum is a safe place to ask questions. Long after you earn the Certified Scrum Master certification, you will have access to the forum, course materials, and additional valuable resources.