Put an End to Ineffective Scrum

Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.

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We've helped 8000+ people find success using Scrum

Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.

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Very informative. Well presented. Good tempo.
Robert MOttawa
Did a great job getting the information across. Provided real-world examples and concrete solutions that were helpful. Q&A throughout added a lot.
Jacob DPrivate Client
Mark was fantastic. Enjoyed his coaching very well. Course was very interesting.
Robert AOttawa
The CSM course rocks! If you want to immediately jump into the action and improve as you go, this is it. You'll start off as a group of strangers, and find out how quickly you can build a high-performance team. And, if you separately want to read every comprehensive detail there is to know about scrum, Mark will share that with you too.
Nicole BVirtual
I was impressed. The most valuable thing was not the principles (already knew most intellectually) but the instructor's zen master answers to challnges/questions. This aided in more intutive knowledge.
David AEdmonton
Brilliant instructor for a heavy and varied course. Answers questions almost flawlessly and really understands what people need in order to learn effectively.
Analee CPrivate Client
Mark has been very important in teaching us the scrummaster role and scrum processes.
Maxime GMontreal
The course was fun, engaging, and highly responsive to participants. The complete lack of Powerpoint and bulleted lists was amazingly refreshing. Using a Sprint board to run the course was ingenious.
Robin GToronto
Excellent. 5 on the scale of 1 to 5.
Suhas KToronto
This was agreat intro to formal scrum fundamentals. Mark was always engaging.
John LKitchener-Waterloo
Classes with Mark was so worthwhile! Mark has an amazing way of breaking things down so that they are understandable, and always keeping it light and fun. Overall, the course is well designed, and the topics were engaging and useful.
Mohamad AVirtual
These days passed quickly, the instructor is very friendly and relaxed. Thanks again to Mark for his support!
Vlad AVirtual
Excellent, material and discussion was perfect.
Jacques CVirtual
Very knowledgeable instructor about scrum and software development in general.
Elizabeth GOttawa
Excellent job of teaching about using scrum. Very good job engaging the class and providing a fun place to learn. Full moneys worth.
Eric CToronto
Very well done course. Very experienced, knowledgeable instructor, well structured course, clear explanation, keeps nice spirit during the course, encourages collaboration.
Dina DMontreal
The instructor is clearly knowledgeable about scrum and other approaches. The course demonstrates the basics of scrum very well.
Matthew BToronto
Mark is a great instructor, very clear and informative. Great course. High recommendable.
Simon BVancouver
Mark inspired the participants to be engaged in the moment using Plato's dialogue techniques - Mark delights!
Laura DOttawa
It was a really good way to understand the concepts of the Scrum Agile practice making us exercise and see how a real Agile org works.
Newton DMontreal
I think Mark is extremely flexible and accommodating to the needs of the group. Thank you Mark, your 4 days with us were amazing and helpful.
Andrea KPrivate Client
Good energy. Good examples. Kept the class on track.
Wilson CEdmonton
Amazing instructor! Makes you feel like he knows from ages! Very interactive class.
Kaushik KVirtual
Hands on experience in the subject helps to communicate most of the inportant message throughout the course.
Wael FToronto
Very patient. Really liked the group activity where we had to work in Sprints on user stories.
Anita AVirtual
Mark was very well prepared with the material and handled questions well. You gave us enough information to address our own issues without giving us the solution.
Ramiz IPrivate Client
Mark was great! I found this style easy to follow and I feel prepared.
Melanie KToronto
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
Mark was great! He was honest and open at points during the training - always resetting the expectations of Scrum, driving home the framework, what it will do and will not do. He is helpful and willing to answer questions.
Dawn DKitchener-Waterloo
I enjoyed the course and the instruction. Good examples were provided. Excercises helped me understand concepts.
Claire LPrivate Client
Mark did an excellent job running the course. Explanations were clear and he was open to all questions.
Michael DToronto
Mark is a very knowledgeable and respectful instructor. He kept the information interesting and engaging, and was great at adapting the focus of the content to align with the needs of the participants. The course overall accomplished its goal of providing me with a good feel for the role of a Scrum Master.
Lisa CVirtual
Instructor was fantastic! Course content had some humour!
Joelle LPrivate Client
Great course and great instructor! Will definitely recommend to friends!
Hisham EOttawa
Mark, you were an absolute pleasure! Thank you for a well thoughtout and enjoyable course. I've learned a lot of great tips I plan to start using immediately.
Monica CToronto
Very empathic torwards participants, and I admire the ability to adjust the course trajectory on the fly. Thank you for a great course!
Sophia SPrivate Client
Fantastic instructor. Great real story examples.
Allan CEdmonton
He is funny. And smart. And a good storyteller. All together = great combo.
Melanie HEdmonton
Well done. Good use of different activities and teaching styles to keep things interesting.
Orrie SToronto
The course was great and really opened my eyes on all the ways that I could help my team succeed. I like how the instructor kept us engaged, even though a virtual class, and kept as all accountable during the 3-day course.
Marie-Alice SVirtual
Mark was a great instructor with real-world knowledge and experience. He made the course fun and interesting. He was very patient and answered all questions; offered follow up reading material and books.
Tania DVirtual
Mark is a very engaging and thoughtful instructor and presented material that was relevent to the goup and our interests. This was an excellent course and worth the time commitment.
Victor COttawa
Awesome speaker. Fantastic course.
Helen KMontreal
Mark is great trainer, and explained all the terms in a way for us to easy understand.
Cynthia SVirtual
Good course and instructor was great. I didn't fall asleep once.
Samsong CEdmonton
Tons of material to get through, Mark did well with the contextual questions from our organization.
Brendan BPrivate Client
Excellent course content delivered in a direct, practical and memorable fashion.
Kimberley KOttawa
Mark's use and incorporation of the Agile process as part of the training course was an outstanding working demostration in practice real-time. His energy, knowledge, examples, were excellent.
Paul RPrivate Client
Instructor was very entertaining and knowledgeable. I believe the course was well aligned to the scrum methodology. Very clever.
Ravi SEdmonton
As a self-employed business owner with a small team, this course was helpful in understanding how to improve my company's value to clients.
Murtada SEdmonton

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Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.

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Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.

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Certified Scrum Training

Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application. 

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Effective Scrum

Fix Broken Scrum

If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.

Learn Effective Scrum

Your Trusted Resource Center for Everything Scrum & Agile

Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.

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Why choose us

Get exclusive bonuses with our Scrum Alliance Certified Scrum training

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Future-proof blueprint

A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.

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Personal coaching

Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.

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Resources

When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.

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Community access

A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.

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Lean Coffee

Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.

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Money-back guarantee

You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.

Get Certified

Get Certified

Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.

Registration is now open for workshops:

February 17-18, 2026 - Sold out

Live Online - Sold out

March 5-6, 2026

Live Online

April 13-14, 2026

Live Online

About this course

Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.

Learning and Benefits

Relatable Scenarios

Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.

Respected Certification

Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.

Practical Exercises

With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.

Jargon-Free Learning

This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.

Career Advancement

Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.

Ongoing Support

Our active Scrum community forum is a safe place to ask questions. Long after you earn the Certified Scrum Master certification, you will have access to the forum, course materials, and additional valuable resources.