Artificial Intelligence
- 5 min read
AI Chatbots for Agile Coaches: Why They Fail
Agile is about people. Discover why AI chatbots can't replace human expertise and the dangers of relying on them for coaching.
Read full articlePut an End to Ineffective Scrum
Deliver the right value with high quality, without feeling micromanaged or wasting time in pointless meetings.
8000+
Students certified
96%
Client retention rate
20+
Years of Agile experience
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
This is one of the best courses I took. I liked the 'hands on' scrum technique. I liked the open discussions and how the instructor motivated people and kept them engaged.
Magda SOttawa
Mark is an amazing instructor-- knowledgeable, professional, but also humorous and fun. This is not one of those cookie-cutter courses, because Mark tailors the discussions to the needs of his students. It is suitable for someone new to Scrum, but also others with Scrum experience who would like to get more in-depth.
Sandy LVirtual
I've been to a few Scrum courses for the past year and I must say that this was the best course I have attended. Gracefully covered the entire subject with the right depth.
Rafael SToronto
Great job Mark! Training was excellent. I now know what REAL scrum is and feel equipped to continue learning and practicing true scrum principles.
Cornelus MVirtual
Mark rocks! His extensive real world experience combined with his depth of knowledge of Scrum processes and tools made for a superior learning opportunity with lots of fun along the way. Highly recommend!
Steven CPrivate Client
I enjoyed Mark's teaching style. I like the personal stories and puns. I always like to bring humor in to my meeting or when I am teaching or mentoring, it evokes a positive emotion and people will retain the information better. A+++ Would like to attend other courses done by Mark.
Shanna FVirtual
Mark is a very engaging and thoughtful instructor and presented material that was relevent to the goup and our interests. This was an excellent course and worth the time commitment.
Victor COttawa
Masters the subject more than anyone else I've met.
Carlo DMontreal
Great instructor, very satisfied, will recomment! I brought my whole team with me, happy I did.
Joshua COttawa
Instructor was great, very knowledgeable and open to questions. The course opened my eyes to scrum mechanics. I now understand what scrummaster in the team was attempting to do.
Sharon JEdmonton
Mark was a great instructor! Very enthusiastic about the course and assisting its participants in becoming successful product owners. Incredibly knowledgeable and entertaining.
Elizabeth CToronto
Awesome speaker. Fantastic course.
Helen KMontreal
Informative and recommend every team doing (or going to do) scrum to learn the course.
Lian YToronto
The instructor is very knowledgeable in the subject and kept us motivated and alert during the course. The course itself covers lots of material which is necessary for someone who wants to become a successful scrum master.
Elena RVirtual
The course was fun to follow and covers a lot of material. Mark keeps the class engaged and is respectful to participants.
Julie SVirtual
Mark is great. He speaks loud enough to be understood and knows how to handle a room full of people.
André SPrivate Client
He is knowledgeable and patient about the subject.
Nabil SEdmonton
The teach went further to clarify question and add valuable information from other Agile methodology.
Marco SMontreal
Awesome and quirky.
Mamuna SToronto
Concepts I learned in this course are more sticky because they were demonstrated through exercise and not just explained.
Joseph MOttawa
Mark is a great instructor for a difficult topic. The course was great to establish Agile/Scrum basics.
Hansil SPrivate Client
Nothing but positive things to say. Mark was very clear in the material he presented and was able to easily pivot to a new topic or give additional context as required. I enjoyed the exercises and open discussions.
Angela MOttawa
Personable and enjoyable. When subject drift happens he is very quick to refocus the class.
Dustin SEdmonton
The course material is great and the way Mark presents it is very clear. Mark augments the material with real-world scrum experience across many components/orgs.
Scott NOttawa
Very knowledgeable of the subject matter. Kept the pace of the course quick, which is good.
Tarek ROttawa
Very knowledgeable instructor that kept the course interesting. Course material was awesome! I will recommend to others.
Dave PToronto
Time master- thank you for pushing us through topics. Honestly - stated that you can provide examples, up to us to decide.
Tracey OToronto
The course was excellent, loved the "agile" format. The instructor carefully included agile in most aspects of the course.
Kara SOttawa
Very knowlegable on the topic. Able to communicate message effectively through stories.
Nish SVancouver
Instructor was great, would continue the engaging exercises and involving people in the room.
Hussein RToronto
Training style great. Open to discussions and various viewpoints. Helpful. Wants to make sure we all understand. Takes time to discuss further if required. Manages the agenda/time with group consensus/agreement.
Meredith SToronto
The failure-based models used for learning were effective.
Vince RVirtual
The course itself is a great introduction to the Scrum Master role. It starts with the fundamentals and advances through a successful balance of instruction and interactive exercises. Our instructor - Mark Levison - is obviously an expert in his field and passionate about the subject. He displayed great skill in getting his message across to his students and also in keeping us interested and involved throughout the three day course.
Sean SVirtual
Excellent instructor provided engaging activites to help roleplay learning and provoke meaningful discussions.
Alice PEdmonton
I found Mark to be engaged, upbeat, and very knowledgeable.
Peter LPrivate Client
Great job, Mark. Great overall devliery. Kept the content interesting.
Parv SToronto
Mark was awesome, very enthusiastic about the subject and more importantly was very knowledgeableabout Scrum Master role and Scrum.
David OPrivate Client
Excellent instruction with deep knowledge of scrum. All questions or clarfications were answered. Provided information I can take back to my team.
Emilia KOttawa
The instructor was very enthusiastic and knowledgeable on Agile. His teaching methods were very clever and humble, I feel that all the course attendees found him experienced and clever.
Jamin IToronto
Very knowledgeable and interesting. I appreciated that he respected the outline and timeframes.
Caroline DVirtual
I found Mark to be engaging, informative and entertaining. His answers to class questions were well thought out, practical and helpful. He did a very good job handling the various personalities and keeping things on track.
Brad GVirtual
Great in depth knowledge of subject matter.
Joseph COttawa
Instructor was very prepared, good course materials, very well spoken. I felt he was an expert in the field. Encouraged participation, but kept the group focused.
Scott VEdmonton
Mark is an awesome instructor and has great patience dealing with attendees virtually. His knowledge is spot on and he tries to answer all the questions given the time constraint.
Harjot DVirtual
This course was great at examining how our team currently uses elements of scrum and refreshing that knowledge in order to improve our scrum practices.
Aaron SVirtual
Good instruction. Kept it interesting.
Mark OToronto
Very passionate and organized, kept material interesting.
Sjoerd FEdmonton
Great course that makes you think.
Seok Woo JToronto
Really great! Fun, lots of examples & ways to keep people engaged.
Dave VPrivate Client
Excellent course, gained a lot of context on SCRUM best practices beyond the context of how [Private Client] currently operates.
Hamza EPrivate Client
Awesome speaker. Fantastic course.
Helen KMontreal
Informative and recommend every team doing (or going to do) scrum to learn the course.
Lian YToronto
The instructor is very knowledgeable in the subject and kept us motivated and alert during the course. The course itself covers lots of material which is necessary for someone who wants to become a successful scrum master.
Elena RVirtual
The course was fun to follow and covers a lot of material. Mark keeps the class engaged and is respectful to participants.
Julie SVirtual
Mark is great. He speaks loud enough to be understood and knows how to handle a room full of people.
André SPrivate Client
This is one of the best courses I took. I liked the 'hands on' scrum technique. I liked the open discussions and how the instructor motivated people and kept them engaged.
Magda SOttawa
He is knowledgeable and patient about the subject.
Nabil SEdmonton
The teach went further to clarify question and add valuable information from other Agile methodology.
Marco SMontreal
Awesome and quirky.
Mamuna SToronto
Concepts I learned in this course are more sticky because they were demonstrated through exercise and not just explained.
Joseph MOttawa
Mark is a great instructor for a difficult topic. The course was great to establish Agile/Scrum basics.
Hansil SPrivate Client
Nothing but positive things to say. Mark was very clear in the material he presented and was able to easily pivot to a new topic or give additional context as required. I enjoyed the exercises and open discussions.
Angela MOttawa
Personable and enjoyable. When subject drift happens he is very quick to refocus the class.
Dustin SEdmonton
The course material is great and the way Mark presents it is very clear. Mark augments the material with real-world scrum experience across many components/orgs.
Scott NOttawa
Very knowledgeable of the subject matter. Kept the pace of the course quick, which is good.
Tarek ROttawa
Very knowledgeable instructor that kept the course interesting. Course material was awesome! I will recommend to others.
Dave PToronto
Time master- thank you for pushing us through topics. Honestly - stated that you can provide examples, up to us to decide.
Tracey OToronto
Mark is an amazing instructor-- knowledgeable, professional, but also humorous and fun. This is not one of those cookie-cutter courses, because Mark tailors the discussions to the needs of his students. It is suitable for someone new to Scrum, but also others with Scrum experience who would like to get more in-depth.
Sandy LVirtual
The course was excellent, loved the "agile" format. The instructor carefully included agile in most aspects of the course.
Kara SOttawa
Very knowlegable on the topic. Able to communicate message effectively through stories.
Nish SVancouver
Instructor was great, would continue the engaging exercises and involving people in the room.
Hussein RToronto
Training style great. Open to discussions and various viewpoints. Helpful. Wants to make sure we all understand. Takes time to discuss further if required. Manages the agenda/time with group consensus/agreement.
Meredith SToronto
The failure-based models used for learning were effective.
Vince RVirtual
The course itself is a great introduction to the Scrum Master role. It starts with the fundamentals and advances through a successful balance of instruction and interactive exercises. Our instructor - Mark Levison - is obviously an expert in his field and passionate about the subject. He displayed great skill in getting his message across to his students and also in keeping us interested and involved throughout the three day course.
Sean SVirtual
Excellent instructor provided engaging activites to help roleplay learning and provoke meaningful discussions.
Alice PEdmonton
I've been to a few Scrum courses for the past year and I must say that this was the best course I have attended. Gracefully covered the entire subject with the right depth.
Rafael SToronto
I found Mark to be engaged, upbeat, and very knowledgeable.
Peter LPrivate Client
Great job Mark! Training was excellent. I now know what REAL scrum is and feel equipped to continue learning and practicing true scrum principles.
Cornelus MVirtual
Mark rocks! His extensive real world experience combined with his depth of knowledge of Scrum processes and tools made for a superior learning opportunity with lots of fun along the way. Highly recommend!
Steven CPrivate Client
Great job, Mark. Great overall devliery. Kept the content interesting.
Parv SToronto
I enjoyed Mark's teaching style. I like the personal stories and puns. I always like to bring humor in to my meeting or when I am teaching or mentoring, it evokes a positive emotion and people will retain the information better. A+++ Would like to attend other courses done by Mark.
Shanna FVirtual
Mark is a very engaging and thoughtful instructor and presented material that was relevent to the goup and our interests. This was an excellent course and worth the time commitment.
Victor COttawa
Mark was awesome, very enthusiastic about the subject and more importantly was very knowledgeableabout Scrum Master role and Scrum.
David OPrivate Client
Excellent instruction with deep knowledge of scrum. All questions or clarfications were answered. Provided information I can take back to my team.
Emilia KOttawa
The instructor was very enthusiastic and knowledgeable on Agile. His teaching methods were very clever and humble, I feel that all the course attendees found him experienced and clever.
Jamin IToronto
Very knowledgeable and interesting. I appreciated that he respected the outline and timeframes.
Caroline DVirtual
I found Mark to be engaging, informative and entertaining. His answers to class questions were well thought out, practical and helpful. He did a very good job handling the various personalities and keeping things on track.
Brad GVirtual
Great in depth knowledge of subject matter.
Joseph COttawa
Instructor was very prepared, good course materials, very well spoken. I felt he was an expert in the field. Encouraged participation, but kept the group focused.
Scott VEdmonton
Mark is an awesome instructor and has great patience dealing with attendees virtually. His knowledge is spot on and he tries to answer all the questions given the time constraint.
Harjot DVirtual
Masters the subject more than anyone else I've met.
Carlo DMontreal
This course was great at examining how our team currently uses elements of scrum and refreshing that knowledge in order to improve our scrum practices.
Aaron SVirtual
Great instructor, very satisfied, will recomment! I brought my whole team with me, happy I did.
Joshua COttawa
Good instruction. Kept it interesting.
Mark OToronto
Very passionate and organized, kept material interesting.
Sjoerd FEdmonton
Great course that makes you think.
Seok Woo JToronto
Instructor was great, very knowledgeable and open to questions. The course opened my eyes to scrum mechanics. I now understand what scrummaster in the team was attempting to do.
Sharon JEdmonton
Really great! Fun, lots of examples & ways to keep people engaged.
Dave VPrivate Client
Excellent course, gained a lot of context on SCRUM best practices beyond the context of how [Private Client] currently operates.
Hamza EPrivate Client
Mark was a great instructor! Very enthusiastic about the course and assisting its participants in becoming successful product owners. Incredibly knowledgeable and entertaining.
Elizabeth CToronto
Confused? Burnt Out? Disillusioned?
WE FEEL YOUR PAIN
Whether you're new to Scrum or a struggling Team, we have what you need to be successful. Learning for every level.
New to Scrum
Demystify confusing terms and get a clear understanding of how Scrum helps teams improve. Less jargon, more simplicity.
Certified Scrum Training
Learn by doing. Unique and highly-effective workshops move you from theory to practical, real-life application.
Fix Broken Scrum
If Scrum and Agile aren’t living up to the hype and are making more work for you, learn why and how to fix it.
Your Trusted Resource Center for Everything Scrum & Agile
Learning doesn't begin and end with formal training courses. We provide ongoing support and resources so you can learn at your own pace and improve your workplace, career, and effectiveness.
Effective Scrum and Core Agile
- 4 min read
Sprint Planning from Hell
Does your team's Sprint Planning seem like a complete and utter waste of time? Most of the time, the planning isn't the real problem.
Read full article
Effective Scrum and Core Agile
- 5 min read
Unpacking Interruptions- Why Your Team Struggles to Get Things Done
That thing where you’re trying to work but... Surviving interruptions in your team. We look at where they come from and how to eliminate them.
Read full article Why choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
map
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
account_circle
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
menu_book
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
group
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
coffee
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
workspace_premium
Money-back guarantee
You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
Registration is now open for workshops:
About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
Ongoing Support
Our active Scrum community forum is a safe place to ask questions. Long after you earn the Certified Scrum Master certification, you will have access to the forum, course materials, and additional valuable resources.