Choose the Right Scrum Training for Your Needs
Struggling to decide whether to take the ScrumMaster or Product Owner training? First, know the problem that you’re trying to solve, then let that guide you.
A simplified explanation of the differences between our two most popular courses:
Certified Scrum Master (CSM)
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Who Should Attend
- Individual Contributors (Developer, Tester, BA)
- ScrumMasters
- Product Owners
- Traditional Project Managers
- Mid-level Executives, etc
Upcoming Workshops
Certified Scrum Product Owner (CSPO)
The course for those who work regularly with stakeholders. Take your skills and career to the next level by learning how to how to make Product Ownership a collaborative effort with your development team.
Who Should Attend
- Product Owners
- ScrumMasters
- Business Analysts
- Product Managers
- Project Managers
- Business Stakeholder
- Program Managers
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Second course with Mark went great. I have to figure out how to afford more?
David HMontreal
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
This was an excellent training. I really valued how engaging Mark was as a facilitator, everyone had the space to contribute and ask questions, and I loved how interactive and applicable it was, especially for myself outside of the software industry. It was incredibly fun and I learned a lot - I feel ready to step into a Scrum Master role and am excited at how it can improve the value we offer to clients at my organization.
Sarah HVirtual
Mark is extremely knowlegeable, humorous, and an effective teacher. I feel far more knowedgeable about Scrum now than I did 2 days ago.
Jeremy GToronto
The positive focus on people and the team was excellent. Incorporating the scrum process in the actual training session is brilliant.
Michael JMontreal
I thought the courses were excellent, fun, and very thought provoking. I see this course as an impetus for change for our organization. Highly recommended.
Jack HVancouver
Mark's facilitation style was extremly engaging and his knowledge deep. I like the way he builds the scrum framework into the training workshop agenda. No power point, lots of discussion and releveant examples. I appreciate very much the time Mark took to address my question for which he had no existing reference.
Renee OKitchener-Waterloo
This course was a real eye opener and hope it will not be like preaching in the desert. You are a great orator and would love to listen to your thoughts for hours.
Marc-Andre LMontreal
Well presented - effective - open to discussion - provides information that shows us better methods and resources for self learning.
Bedros NMontreal
He is funny. And smart. And a good storyteller. All together = great combo.
Melanie HEdmonton
Mark did a great job sparking conversation, without reading slide after slide. Very happy with this course.
Lee GPrivate Client
Mark has been very important in teaching us the scrummaster role and scrum processes.
Maxime GMontreal
It is very well organized and timed. The teacher has a really deep, hands-on knowledge about the subject.
Alberto MPrivate Client
Very easy to get along with and makes points very clearly.
Jason PToronto
I enjoyed taking this course with Mark. Examples given in class were relatable to the majority of the group. He was engaging, leaving nobody left out (ensuring everybody participated).
Jennifer MPrivate Client
Very passionate and knowledgeableinstructor, and very able to answer any question.
Zain JEdmonton
Course was excellent, wealth of information. Mark is very knowledgable, pace was good, clear and concise, appreciated his sense of humour.
Kevin PEdmonton
Really dynamic! Use scrum tools to control the flow of the course which is a good example.
Marc LMontreal
I really appreciated the experience as a whole. Great valuable content. Super trainer. Experienced and flexible.
Marie MOttawa
Instructor was informative and handled the challenges he faced well.
Ruth JPrivate Client
Pragmatic, no nonsense & applied = very good!
Francois-Pierre MMontreal
Very good experience, learned a lot, will be able to apply what I have learned, good job.
David KEdmonton
Very helpful and clear. Mark is good at pushing the boundary with good illustration.
Terry NToronto
Intense and totally worth it.
Marinho MEdmonton
Mark really knows this material well and was able to address all questions well to the satisfaction of everyone. Managed the room and our assigned tasks/activities well.
Ursula JToronto
As always, Mark is both extremely knowledgable and wildy entertaining for all things scrum.
Jennifer MOttawa
Awesome speaker. Fantastic course.
Helen KMontreal
He's very knowledgable and good communication. He was able to answer any question given with complete satification
Po HPrivate Client
Very interesting course, useful information, good class structure and handouts.
Jialin MPrivate Client
The combination of hands-on practice and excellent facilitation style made this course enjoyable, useful and very applicable to my day to day life as a Project Manager. The content was carefully curated and meaningful discussions were had
during the session. It was engaging, interactive and insightful! I would highly recommend Mark and the Agile Pain Relief company for anyone looking to do their CSM training and pass the exam!
Valerie GVirtual
Mark was a very thoughtful and direct instructor.
Luke GVirtual
Great workshop by Mark. Level of engagement to collaboration were awesome!
Jason QEdmonton
Mark is an amazing instructor who really knows how to make his audience listen and follow his instructions. He takes time to
understand the audience's question and makes sure that the answer is fully satisfactory . The three days course was very well designed and almost all major aspects were covered. The scheduled breaks also gave the opportunities to get some fresh air and come back with a focused mind. I look forward to joining some more workshops with Mark in future.
Sanjida HVirtual
I found Mark to be engaged, upbeat, and very knowledgeable.
Peter LPrivate Client
Awesome!! Very captivating, approachable and well spoken. Provoked conversation and posed questions in a manner that made you think
Katherine HKitchener-Waterloo
Mark was really personable, engaging and put a lot of emphasis on our teams and their dynamic., I would recommend him again.
Riyad IPrivate Client
Thank you very much. I learned a great deal and have already been seeing opportunities to apply the infrastructure learned.
Hugh HOttawa
Great instructor, great technique using Scrum to learn.
Jen MToronto
Energetic. Applied scrum in practice by helping lead us to answers in many modules.
Laura LVancouver
Mark was very well prepared with the material and handled questions well. You gave us enough information to address our own issues without giving us the solution.
Ramiz IPrivate Client
Mark is very enthusiastic and responsive, good at eliciting participation, diverse exercises to keep us from getting bored, informative answers. Good focus on cross-functional teams and sharing non-dev where we fit in.
Carly HPrivate Client
Mark taught the course in-depth; I gained a lot of knowledge on facilitating a scrum team in achieving its goals. Thanks a lot for such an amazing presentation format.
Be-Done IVirtual
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Excellent course, gained a lot of context on SCRUM best practices beyond the context of how [Private Client] currently operates.
Hamza EPrivate Client
Excellent instructor providing clear explanations. The course structure is flawless.
Benoit NMontreal
Was very fun and good flow, not by the book provided but with sharing real-life examples and his previous experience. Very appreciated!
Kevin LToronto
True value demonstrated outside of the software development world.
Theresa BToronto
Very informative. Well presented. Good tempo.
Robert MOttawa
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
Mark has been a great facilitator, instructor, and extremely knowledgeable on teaching Scrum. Great analogies and references cited.
Wilfred MPrivate Client
Mark's facilitation style was extremly engaging and his knowledge deep. I like the way he builds the scrum framework into the training workshop agenda. No power point, lots of discussion and releveant examples. I appreciate very much the time Mark took to address my question for which he had no existing reference.
Renee OKitchener-Waterloo
This course was a real eye opener and hope it will not be like preaching in the desert. You are a great orator and would love to listen to your thoughts for hours.
Marc-Andre LMontreal
Well presented - effective - open to discussion - provides information that shows us better methods and resources for self learning.
Bedros NMontreal
He is funny. And smart. And a good storyteller. All together = great combo.
Melanie HEdmonton
Mark did a great job sparking conversation, without reading slide after slide. Very happy with this course.
Lee GPrivate Client
Mark has been very important in teaching us the scrummaster role and scrum processes.
Maxime GMontreal
It is very well organized and timed. The teacher has a really deep, hands-on knowledge about the subject.
Alberto MPrivate Client
Very easy to get along with and makes points very clearly.
Jason PToronto
I enjoyed taking this course with Mark. Examples given in class were relatable to the majority of the group. He was engaging, leaving nobody left out (ensuring everybody participated).
Jennifer MPrivate Client
Very passionate and knowledgeableinstructor, and very able to answer any question.
Zain JEdmonton
Course was excellent, wealth of information. Mark is very knowledgable, pace was good, clear and concise, appreciated his sense of humour.
Kevin PEdmonton
Really dynamic! Use scrum tools to control the flow of the course which is a good example.
Marc LMontreal
I really appreciated the experience as a whole. Great valuable content. Super trainer. Experienced and flexible.
Marie MOttawa
Instructor was informative and handled the challenges he faced well.
Ruth JPrivate Client
Pragmatic, no nonsense & applied = very good!
Francois-Pierre MMontreal
Very good experience, learned a lot, will be able to apply what I have learned, good job.
David KEdmonton
Very helpful and clear. Mark is good at pushing the boundary with good illustration.
Terry NToronto
Intense and totally worth it.
Marinho MEdmonton
Mark really knows this material well and was able to address all questions well to the satisfaction of everyone. Managed the room and our assigned tasks/activities well.
Ursula JToronto
As always, Mark is both extremely knowledgable and wildy entertaining for all things scrum.
Jennifer MOttawa
Awesome speaker. Fantastic course.
Helen KMontreal
He's very knowledgable and good communication. He was able to answer any question given with complete satification
Po HPrivate Client
Very interesting course, useful information, good class structure and handouts.
Jialin MPrivate Client
The combination of hands-on practice and excellent facilitation style made this course enjoyable, useful and very applicable to my day to day life as a Project Manager. The content was carefully curated and meaningful discussions were had
during the session. It was engaging, interactive and insightful! I would highly recommend Mark and the Agile Pain Relief company for anyone looking to do their CSM training and pass the exam!
Valerie GVirtual
Second course with Mark went great. I have to figure out how to afford more?
David HMontreal
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
Mark was a very thoughtful and direct instructor.
Luke GVirtual
Great workshop by Mark. Level of engagement to collaboration were awesome!
Jason QEdmonton
Mark is an amazing instructor who really knows how to make his audience listen and follow his instructions. He takes time to
understand the audience's question and makes sure that the answer is fully satisfactory . The three days course was very well designed and almost all major aspects were covered. The scheduled breaks also gave the opportunities to get some fresh air and come back with a focused mind. I look forward to joining some more workshops with Mark in future.
Sanjida HVirtual
I found Mark to be engaged, upbeat, and very knowledgeable.
Peter LPrivate Client
Awesome!! Very captivating, approachable and well spoken. Provoked conversation and posed questions in a manner that made you think
Katherine HKitchener-Waterloo
Mark was really personable, engaging and put a lot of emphasis on our teams and their dynamic., I would recommend him again.
Riyad IPrivate Client
Thank you very much. I learned a great deal and have already been seeing opportunities to apply the infrastructure learned.
Hugh HOttawa
Great instructor, great technique using Scrum to learn.
Jen MToronto
Energetic. Applied scrum in practice by helping lead us to answers in many modules.
Laura LVancouver
Mark was very well prepared with the material and handled questions well. You gave us enough information to address our own issues without giving us the solution.
Ramiz IPrivate Client
Mark is very enthusiastic and responsive, good at eliciting participation, diverse exercises to keep us from getting bored, informative answers. Good focus on cross-functional teams and sharing non-dev where we fit in.
Carly HPrivate Client
Mark taught the course in-depth; I gained a lot of knowledge on facilitating a scrum team in achieving its goals. Thanks a lot for such an amazing presentation format.
Be-Done IVirtual
This was an excellent training. I really valued how engaging Mark was as a facilitator, everyone had the space to contribute and ask questions, and I loved how interactive and applicable it was, especially for myself outside of the software industry. It was incredibly fun and I learned a lot - I feel ready to step into a Scrum Master role and am excited at how it can improve the value we offer to clients at my organization.
Sarah HVirtual
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Excellent course, gained a lot of context on SCRUM best practices beyond the context of how [Private Client] currently operates.
Hamza EPrivate Client
Excellent instructor providing clear explanations. The course structure is flawless.
Benoit NMontreal
Mark is extremely knowlegeable, humorous, and an effective teacher. I feel far more knowedgeable about Scrum now than I did 2 days ago.
Jeremy GToronto
The positive focus on people and the team was excellent. Incorporating the scrum process in the actual training session is brilliant.
Michael JMontreal
Was very fun and good flow, not by the book provided but with sharing real-life examples and his previous experience. Very appreciated!
Kevin LToronto
True value demonstrated outside of the software development world.
Theresa BToronto
Very informative. Well presented. Good tempo.
Robert MOttawa
I appreciate the breadth and comprehensive nature of reference material. I'm excited to read more.
Stephanie AToronto
I thought the courses were excellent, fun, and very thought provoking. I see this course as an impetus for change for our organization. Highly recommended.
Jack HVancouver
Mark has been a great facilitator, instructor, and extremely knowledgeable on teaching Scrum. Great analogies and references cited.
Wilfred MPrivate Client
Why choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
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Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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Money-back guarantee
You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Your Guide to Everything Scrum
Mark Levison spent 12 years as a ScrumMaster and Coach, helping teams by chance before he started to systemize it. Armed with an insatiable love for research, he has been studying and teaching Agile since 2001, introducing Scrum, Lean, and Agile methodology to a broad range of individuals and organizations. Mark has helped launch Scrum practice throughout Canada including Government of Canada departments, major financial and insurance institutions, healthcare agencies, and leading payroll, HR services, and software companies.
Students and communities benefit from Mark’s more than thirty years of experience in the IT industry and over two decades of Scrum and Agile expertise, as he brings his uniquely fun and effective teaching style to thousands of individuals and teams so they can be more effective.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
Registration is now open for workshops:
About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.