Effective Scrum

Are you lost in Fake Agile, with too many “best practices”? Effective Scrum is a map and a compass to get out. It’s a tool to help you understand where your team is currently at, then decide what steps you can reasonably take next to get to your goals.

Can you relate?

  • Our ScrumMaster is also our Project Manager … they’re still behaving like the person in charge.
  • I hate Scrum because I spend all of my time in meetings.
  • I’m frustrated with our Scrum team’s Product Backlog Refinement… our Product Owner doesn’t have clear priorities.
  • Our Scrum Sprint Planning really bogs down … it’s a huge waste of time.
  • My development team wastes a lot of time estimating user stories that we don’t understand.
  • Our Product Owner is bad at maintaining realistic scope for our product… it’s challenging to deliver.
  • Sprint Reviews are boring… we almost fall asleep.
  • I’m frustrated that our Product Owner doesn’t have a clear vision of the product we’re trying to build.
  • Scrum Sprint Retrospectives call for improvements but they never get made… so why do we bother to hold them?
  • Our ScrumMaster is also our Product Owner… is that right? I’m confused.

If you’ve experienced any of the above, then our upcoming release of Effective Scrum will help you and your team get to the next level of Scrum and remove the confusion and guesswork.

Who is Effective Scrum for?

  • Frustrated ScrumMasters who know the job isn’t about being focused on numbers or metrics, and they know they could make a difference.
  • Burnt-out Product Owners who are pulled in six directions at once by their stakeholders.
  • Managers who can see that the current version of Scrum/Agile isn’t working.

All of these people feel the pain of their current process. They know that their system is broken, and they want to make a change, however, they’re overwhelmed by the volume of information and don’t know where to start. They also don’t know who to trust.

Does your team lack a product vision? Then now would be a good time to create one, or at least dig it out of the closet and dust it off.

Are your people on many teams/projects at the same time? That’s not actually practicing Scrum. We show you how (and why) to turn the work into actual Scrum, or show you what do instead.

Don’t worry, even if Scrum isn’t the right thing for your team right now, most of what you will learn is still applicable. The really hard part about Scrum isn’t the mechanics of the events, it’s understanding how to work effectively with the people on your team to deliver the product your customer needs.

We've helped 8000+ people find success using Scrum

Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.

I thought the instructor and course was excelelnt and very enlightening.
Aengus MEdmonton
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
The ScrumMaster training as facilitated by Mark Levison was an invaluable experience in my both by personal and professional growth. Mark's instruction kept me engaged and entertained with materials for the duration of the 2 day seminar. I will highly recommend this course to anyone interested in exploring Agile within their places of work.
Mike EVirtual
Well versed in knowledge and provided great "philosophical" thinking towards solutions to problems at work. Fun and approachable. Encourages solution formulation yourself.
Kang CKitchener-Waterloo
Very well done. Good introduction of the concepts, good use of technology, good practical incorporation of the methods being taught into the course itself, 10/10
Adam GVirtual
Came in with a cynical view and attitude and left with nuggets of insight. That is quite an accomplishment for any instructor!
Mojtaba HOttawa
Great class. Great instructor! I will recommend!
Kim KMontreal
I appreciate the opportunity to attend the workshop. I enjoyed the time spent with my fellow co-workers to learn together. Mark is passionate about Scrum and willing to dig into our problem and seek for the remedies to resolve.
Heather JVancouver
Clever, concise SM training that delivered all the essential elements needed to start using Scrum at work right away.
Sabrina KOttawa
This was the first professional class I've taken that gave me a more in depth perspective of the scrum process. Really concise in explanations. Stays on topic as best as possible. Extremely helpful.
Michelle KToronto
Mark is very knowledgeable and open/fair when answering questions or comments from the class. The course did a great job of covering scrum.
Darryl COttawa
The positive focus on people and the team was excellent. Incorporating the scrum process in the actual training session is brilliant.
Michael JMontreal
This has been the most useful training course I have taken. Even though we have been practicing "Scrum" for years there was no useless content.
Simon HOttawa
Great instructor, knowledgeable, kept team engaged for two full days.
Nermin JToronto
Great! Mark is a wonderful instructor and was able to apply agile principles to life outside software development.
Leanne HKitchener-Waterloo
Mark had great skills at sharing knowledge, breaking down concepts and explaining the "whys" of things.
Cedric LMontreal
Where to start ........ Mark you have a mind filled with knowledge not sure how you can keep it all straight!!! I took scrum training last year at [Private Client] and I really enjoyed taking it again with you. Scrum is scrum but the flavor you brought to it kept me engaged and it made the workshop fun. I was always looking forward in coming back and hearing more. I enjoyed the experiences and all the references you provided. I have to admit after the first day I went to bed at night and was thinking about Scrum. How am I going to do this at work, what experiments can I run, how can I change up my retro’s so they aren’t boring and everyone wants to join. The course is well structured and the material we covered was just the right amount. We went into enough detail where needed and at a higher level for others. The course allowed us to ask for more content and we always had an opportunity to ask questions before moving on. Thank you for this fantastic workshop.
Josee CVirtual
Mark, you master it! Many thanks for making this content easy to understand.
Bertrand LVirtual
I feel like the structure of the course is good in how it is treated as a backlog with all the participants prioritizing topics.
Aaron GOttawa
Really appreciated how he addressed our questions and gave feedback. Mark was very knowledgable on the subject matter.
Kyle AOttawa
Mark did an excellent job of teaching the material and went beyond just presenting it.
Noah AEdmonton
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
Overall, this was a well curated and delivered course. The instructor is SME on the subject of Scrum with lots of hands-on experiences. This helps to drive the points home to the trainees. Bravo Mark for the excellent job done.
Adefemi DVirtual
Great Class! Learning in a dynamic and fun way with interesting and useful context and examples.
Suzelle FMontreal
He's very knowledgable and good communication. He was able to answer any question given with complete satification
Po HPrivate Client
Mark was a great instructor with real-world knowledge and experience. He made the course fun and interesting. He was very patient and answered all questions; offered follow up reading material and books.
Tania DVirtual
Brilliant! Engaging and enlightening while not promising the world.
Oksana KOttawa
Very knowledgeable in what he is teaching. Passion for scrum.
Mandi AEdmonton
I really enjoyed the workshop and I think the examples were really helpful in understanding the basics of scrum.
Louis-Pierre DMontreal
Good balance between questions at large and required materials. Very willing to work towards people's requests/expectations.
Brian HOttawa
Mark is a great instructor. Wih hands on exercises and his deep knowledge of scrum I was able to grab the most of it in 2 days.
Shazad KMontreal
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
I had made one course already (Scrum Master) a couple of years back, and again Mark did not disappoint, good empathy, great presence and vibrant (even through virtual activities) always appreciate the good vibes. Content is serious but Mark knows how to go beyond simply handing out his knowledge, he makes it an experience.
Romain HVirtual
Great course! I will recommend this to others.
Darryl EVancouver
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
Mark was great at teaching the class. He really knows the course and it is obvious Scrum is second nature to him. Real life experience (in class exercises) are key to learning Scrum.
Cara CToronto
Mark is very knowledgeable on the subject and always had good arguments to overcome the "we couldn't do this in our organization".
Sebastien DPrivate Client
Passionate and knowledgeable!
Derek LVancouver
Very instructive course and thought provoking. I will use it in a unique way and it gave me approach that will allow it to work for me.
Mike GVancouver
Mark presents an honest, relatable view of Scrum and the role of the ScrumMaster using relevant and practical class exercises. The class materials are thoughtfully designed and well-adapted to a live remote learning environment. Mark answers class questions by drawing on his years of experience practicing Scrum at various organizations and background as both an educator and student of cognitive sciences. AgilePainRelief provides free resources that extend your learning beyond the classroom; look no further!
Stephane GVirtual
Thank you. It has been one of the most interesting courses I have attended.
Hemant KToronto
Mark did a great job of purposefully making us all feel included and engaged with his class. He added great clarity to the budding scrum process that has taken over in my workplace. I have seen many versions and perspectives on scrum values that deviate and distort how scrum would work, but I am now confident I can facilitate with my projects and team, using a much clearer scrum.
Charlene FVirtual
It was a pleasure learning with Mark. The scrum-like structure of the course made it interactive and fun.
Florent GToronto
Mark is very knowledgable. I really enjoy his style of teaching. Very good course.
Lionel GPrivate Client
Amazing instructor, very clear and breaks our pre-conceived understandings.
Jean-Francois BMontreal
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
Very Experienced, Shared Experiences, Class Participation was done very well.
Gary FPrivate Client
Great course and instructor. Great references to unrelated related content.
Dmytro LToronto
This course was fun and informative. The instructor was a great motivator/animator of the material. I really appreciated the efforts in engaging the audience.
Bill LMontreal
You'll spend two great days with amazing people around and learn a lot while laughing. Take this course!
Stephane LMontreal

Your Guide to Everything Scrum

Mark Levison spent 12 years as a ScrumMaster and Coach, helping teams by chance before he started to systemize it. Armed with an insatiable love for research, he has been studying and teaching Agile since 2001, introducing Scrum, Lean, and Agile methodology to a broad range of individuals and organizations. Mark has helped launch Scrum practice throughout Canada including Government of Canada departments, major financial and insurance institutions, healthcare agencies, and leading payroll, HR services, and software companies.

Students and communities benefit from Mark’s more than thirty years of experience in the IT industry and over two decades of Scrum and Agile expertise, as he brings his uniquely fun and effective teaching style to thousands of individuals and teams so they can be more effective.

Get Certified

Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.

Registration is now open for workshops:

About this course

Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.

Learning and Benefits

Relatable Scenarios

Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.

Respected Certification

Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.

Practical Exercises

With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.

Jargon-Free Learning

This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.

Career Advancement

Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.

GenAI for Systems Thinking

Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.

Ongoing Support

Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.