Effective Scrum

Are you lost in Fake Agile, with too many “best practices”? Effective Scrum is a map and a compass to get out. It’s a tool to help you understand where your team is currently at, then decide what steps you can reasonably take next to get to your goals.

Can you relate?

  • Our ScrumMaster is also our Project Manager … they’re still behaving like the person in charge.
  • I hate Scrum because I spend all of my time in meetings.
  • I’m frustrated with our Scrum team’s Product Backlog Refinement… our Product Owner doesn’t have clear priorities.
  • Our Scrum Sprint Planning really bogs down … it’s a huge waste of time.
  • My development team wastes a lot of time estimating user stories that we don’t understand.
  • Our Product Owner is bad at maintaining realistic scope for our product… it’s challenging to deliver.
  • Sprint Reviews are boring… we almost fall asleep.
  • I’m frustrated that our Product Owner doesn’t have a clear vision of the product we’re trying to build.
  • Scrum Sprint Retrospectives call for improvements but they never get made… so why do we bother to hold them?
  • Our ScrumMaster is also our Product Owner… is that right? I’m confused.

If you’ve experienced any of the above, then our upcoming release of Effective Scrum will help you and your team get to the next level of Scrum and remove the confusion and guesswork.

Who is Effective Scrum for?

  • Frustrated ScrumMasters who know the job isn’t about being focused on numbers or metrics, and they know they could make a difference.
  • Burnt-out Product Owners who are pulled in six directions at once by their stakeholders.
  • Managers who can see that the current version of Scrum/Agile isn’t working.

All of these people feel the pain of their current process. They know that their system is broken, and they want to make a change, however, they’re overwhelmed by the volume of information and don’t know where to start. They also don’t know who to trust.

Does your team lack a product vision? Then now would be a good time to create one, or at least dig it out of the closet and dust it off.

Are your people on many teams/projects at the same time? That’s not actually practicing Scrum. We show you how (and why) to turn the work into actual Scrum, or show you what do instead.

Don’t worry, even if Scrum isn’t the right thing for your team right now, most of what you will learn is still applicable. The really hard part about Scrum isn’t the mechanics of the events, it’s understanding how to work effectively with the people on your team to deliver the product your customer needs.

We've helped 8000+ people find success using Scrum

Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.

I thought the courses were excellent, fun, and very thought provoking. I see this course as an impetus for change for our organization. Highly recommended.
Jack HVancouver
Excellent instructor. Would highly recommend.
Kyle TToronto
I appreciate the opportunity to attend the workshop. I enjoyed the time spent with my fellow co-workers to learn together. Mark is passionate about Scrum and willing to dig into our problem and seek for the remedies to resolve.
Heather JVancouver
Mark was an informative, fun instructor who utilized the time given to him to teach us scrum.
Brendan GEdmonton
Much more than expected. Great experience! I appreciate it very much!
Alfredo FOttawa
Mark was an excellent instructor and I learned a lot in this workshop considering it was only 2 days. I would recommend it to my friends and colleagues.
Mohamed EVirtual
Awesome, really. Energizing course, I learned a lot and feel empowered - Thank you!
Benoit FOttawa
Thank you Mark for the amazing training and for the useful tips you shared!
Manal DVirtual
The course and exercise were well designed to add value compared to reading about Scrum. Mark is an effective presenter, keeping things interesting and (often) entertaining.
Gordon EPrivate Client
Instructor was very welcoming and inclusive. He's very positive and polite. More importantly, he's knowledgable and experienced.
Dyan LToronto
Mark is excellent. He uses examples that are very clear to everyone. He is patient and ensures everyone understands the material.
Emmanuel BMontreal
Great course that makes you think.
Seok Woo JToronto
Mark was an engaging and passionate instructor. I appreciated his concise explanations, and the time he took after his first day to discuss specifics about my organization with me.
Adam FOttawa
Instructor was clearly knowledgable and many examples were given. I was able to follow with nearly no prior scrum/Agile experience.
Kevin KOttawa
Mark did an excellent job keeping the course dynamic and informative. I would have loved a few more days to really dig into some subjects.
Tim KPrivate Client
Interaction was great, content is very useful and can be applied to improve our way right way. Nice control of the group by the instructor.
Ana BMontreal
Interesting personality and presentation style. Instructor's views align well with my own -> don't continue doing 'insane' things
Brad LEdmonton
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
Great course and great instructor! Will definitely recommend to friends!
Hisham EOttawa
I wanted to take the time to leave this review after seeing how my new Scrum knowledge has impacted my work. Now, I can confidently say that the training not only gave me a deeper understanding of Agile and Scrum but also boosted my confidence, motivation, and drive. I apply my new skills every single day, and they have made a significant difference in how I support my teams. Mark, thank you for contributing to my growth—I’m so glad I took this step. Your training was engaging, insightful, and truly life-changing for anyone passionate about Scrum and Agile. I highly recommend this certification to anyone looking to elevate their skills and make a real impact in their teams!
Anastasia FVirtual
The course was well led, I found it very useful. Allowing the conversations to go on was nice as a lot of the issues were issues I was experiencing as well. I found Mark to be pleasant and extremely knowledgeable.
Jeff FVirtual
I truly enjoyed the Scrum Master course. Mark shares industry knowledge so it is not just theory. The material/boards were easy to understand.
Yuri AVirtual
This course was fun and informative. The instructor was a great motivator/animator of the material. I really appreciated the efforts in engaging the audience.
Bill LMontreal
Instructor Mark is great and very knowledgeable, with experience that can answer questions from many industries/environments. The use of examples, games, activities are great!
Anthony KToronto
Mark did a fantastic job. [Private Client] was a unique challenge of a long history with hardened habits, as well as a very peculiar definition of Agile and SCRUM.
Imran APrivate Client
Course was very informative. You spoke to the entire group on a level everyone can understand.
Monica HPrivate Client
This was the first professional class I've taken that gave me a more in depth perspective of the scrum process. Really concise in explanations. Stays on topic as best as possible. Extremely helpful.
Michelle KToronto
Exceptional presentation delivery that is clear, concise, and though-provoking, involving tremendous audience participation.
Norman EOttawa
Very engaging way of learning how to be a Product Owner, just like Scrum should be.
Teeba APrivate Client
Fantastic course. I am excited about implementing more of what I learned.
Andrew BToronto
Brilliant! Engaging and enlightening while not promising the world.
Oksana KOttawa
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
Mark is an excellent trainer with examples and practices. Very organized and the best thing is his response to our questions with example, in addition, the amount of references that might help up improve as a scrum master.
Dona AMontreal
This is an excellent course to take after the CSM. The instructor was excellent, the course was wonderful, the students awesome.
Marc HMontreal
I thoroughly enjoyed my time with Mark. I learned a lot and appreciate his teaching style.
Kendall APrivate Client
Very well structured course with a good variety of topics for further research. Great interaction with class.
Yuri AVirtual
Great session overall. Appreciate your openness and honesty.
Lisa FToronto
I had the best two days of practical training on Agile. Instructor has logical answers to my questions.
Angie EEdmonton
Amazing instructor! Makes you feel like he knows from ages! Very interactive class.
Kaushik KVirtual
Excellent instruction with deep knowledge of scrum. All questions or clarfications were answered. Provided information I can take back to my team.
Emilia KOttawa
Mark did a great job of bringing the group into the basic tenets of Agile-Scrum whenever someone brought up a challenge/issue in the participant's particular situation.
Eric AMontreal
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
Mark was a patient and enthusiastic teacher, with knowledge spanning multiple industries. The course itself was a great mix of learning with lots of opportunities to do hands-on activities to really cement understanding. At the end of the course I felt confident in my understanding and my ability to pass the certification test. Thank you, Mark
Carrie BVirtual
Mark was a very good lively instructor who cared for all the questions. I am normally a quiet person, but I felt safe enough to speak up and answer questions.
Brenna GEdmonton
Awesome, good humour and very knowledgeable about side elements and how they come into play.
Daniel LOttawa
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
I really enjoyed Mark, despite not being my sector I was able to make connections and take away information.
Catherine BOttawa
Mark is a great instructor and very knowledgeable in agile and scrum. The course was fun and we had lots of opportunities for learning through practice. I would recommend this course to anyone who is interested in Scrum or has aspirations in being a ScrumMaster.
Jason HVirtual
This was a fantastic course and I would recommend it to anyone. Mark is an excellent teacher and provides great examples and easy-to-understand explanations. There was a good balance of listening, working in a group, and discussion. We ran sprint simulations which helped hammer down the concepts.
Julia HVirtual

Your Guide to Everything Scrum

Mark Levison spent 12 years as a ScrumMaster and Coach, helping teams by chance before he started to systemize it. Armed with an insatiable love for research, he has been studying and teaching Agile since 2001, introducing Scrum, Lean, and Agile methodology to a broad range of individuals and organizations. Mark has helped launch Scrum practice throughout Canada including Government of Canada departments, major financial and insurance institutions, healthcare agencies, and leading payroll, HR services, and software companies.

Students and communities benefit from Mark’s more than thirty years of experience in the IT industry and over two decades of Scrum and Agile expertise, as he brings his uniquely fun and effective teaching style to thousands of individuals and teams so they can be more effective.

Get Certified

Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.

Registration is now open for workshops:

About this course

Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.

Learning and Benefits

Relatable Scenarios

Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.

Respected Certification

Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.

Practical Exercises

With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.

Jargon-Free Learning

This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.

Career Advancement

Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.

GenAI for Systems Thinking

Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.

Ongoing Support

Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.