Choose the Right Scrum Training for Your Needs
Struggling to decide whether to take the ScrumMaster or Product Owner training? First, know the problem that you’re trying to solve, then let that guide you.
A simplified explanation of the differences between our two most popular courses:
Certified Scrum Master (CSM)
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Who Should Attend
- Individual Contributors (Developer, Tester, BA)
- ScrumMasters
- Product Owners
- Traditional Project Managers
- Mid-level Executives, etc
Upcoming Workshops
Certified Scrum Product Owner (CSPO)
The course for those who work regularly with stakeholders. Take your skills and career to the next level by learning how to how to make Product Ownership a collaborative effort with your development team.
Who Should Attend
- Product Owners
- ScrumMasters
- Business Analysts
- Product Managers
- Project Managers
- Business Stakeholder
- Program Managers
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark has an effective approach at coaching us through the course in an "agile" way. Would recommend the course to those who are experienced scrum masters and especially to those who are new to the agile world.
Caia RToronto
Mark has figured out how to take a complex and vast subject and make it engaging via Zoom. That's amazing.
Natasha DVirtual
Mark Levison's CSM workshop was one of the best on-line courses I have taken. Using a variety of on-line tools, we explored Scrum both on a broad surface level, then with deep dives into particular areas as voted for by the class. Mark made sure that everyone was satisfied with their own personal understanding before closing a particular topic. I had several areas that I wanted to focus on, and in each case they were answered to my satisfaction. Thank you Mark! I am very excited to take Scrum to my organization and create a high performance team!
Ross HVirtual
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
Having been a scrummaster for a while, I was looking to get a refresher - but I got a whole discovery out of it.
Philippe LMontreal
Mark Levison lives and embodies the SCRUM in his courses. Never before have I felt so empowered to self-organize in a classroom setting.
Zoltan MOttawa
Mark was an excellent instructor and facilitator for the certified product owner course. The content was engaging, not just a typical PowerPoint presentation. Active learning was encouraged through the use of breakout sessions where the course material was practiced; this allowed for better understanding and encouraged practical questions. I would recommend the course to anybody that wants to improve their product ownership skills and has the means to attend.
Mark FVirtual
Was an extremely focused and well organized two days, I have taken other courses in similar timelines but found this significantly easier to consume and digest the information. Mark was funny, and left me with an impression of “this guy is legit, and extremely intelligent, I need to soak up his knowledge”.
Jack BVirtual
Excellent job of teaching about using scrum. Very good job engaging the class and providing a fun place to learn. Full moneys worth.
Eric CToronto
Mark makes accessible that which is seemingly vague. He energizes and encourages discourse and embodies what I believe Agile means.
Eban TVancouver
Mark was an engaging and passionate instructor. I appreciated his concise explanations, and the time he took after his first day to discuss specifics about my organization with me.
Adam FOttawa
Mark was great! Very knowledgable and engaging. I learned a lot more that I thought I would. The exercises were fun and applicable.
Jessica RToronto
Very effective and experienced instructor. Well organized.
Sam MOttawa
Great course - certainly lived up to its reputation.
Ryann MKitchener-Waterloo
Mark was knowledgable and provided us with a good base to start with.
Maria Noah MPrivate Client
Really liked the approach by Mark to apply Scrum methodology to this training. Also Mark was available to answer questions and patient.
Damien JOttawa
Mark was engaging, knowledgeable, well-read and provided great examples.
Warren CVancouver
Course was excellent, wealth of information. Mark is very knowledgable, pace was good, clear and concise, appreciated his sense of humour.
Kevin PEdmonton
Really enjoyed Mark's presonal anecdotes and humour. Very clear that Mark is knowledgeable and I look forward to diving into the numerous references for "extra reading".
Naomi MOttawa
Great course and material, I loved the theoretical information with was applied on day 2. Mark did a great job of relating everything to real work examples.
Michael FToronto
The course was awesome with great instructor. It was great to have the groups for exercices and then discuss with trainer.
Françoise DVirtual
Very well organized; clear instructions; experienced instructor; useful prep work; dynamic and encouraged individuals participation; perfect breaks; excellent material.
Ana PVirtual
Instructor was very welcoming and inclusive. He's very positive and polite. More importantly, he's knowledgable and experienced.
Dyan LToronto
The course was highly insightful. I feel more prepared to take on a Product Owner role. The instructor delivered it in a very easy to understand, digestable way. Making it fun and interactive and educational.
Mhairy MToronto
Excellent material, entertaining instructor. Instructor distilled the information well. Both instructor and course provided a great intro to Scrum. The course was challenging yet rewarding.
Duff KOttawa
Mark is an awesome instructor who does an excellent job of describing Scrum. Brilliant course!
Tom BEdmonton
Great flow and preparation. Really knows his stuff and transfer of knowledge is good.
Sonia MMontreal
Calm, able to provide examples demonstrating his points.
Martin DMontreal
The whole course was both helpful and valuable. I found Mark to be knowledgeable and engaging.
Tim MPrivate Client
A facilitated journey teaching the A-Z of what a ScrumMaster is, how they work, and what they do. A course structured using the tools of scrum to actively reinforce the concepts while learning in a fun low stress way. Mark is quite the character.
David WOttawa
Mark made the class enjoyable. I was initially dreading a 3 day course. After the first day I knew that I could live through the course.
Dickie BPrivate Client
Lively, hands on, enlightening. Would recommend.
Allen NEdmonton
The course was very helpful by reinforcing my commitment to scrum team responsibilty and ownership. Mark was an excellent instructor, knowledgeable, professional, and in control.
Adrian GPrivate Client
Mark is extremely academically knowledgeable in this space. This knowledge mixed with his real world experience and ability to engage a group makes his class a delightful experience.
Melissa MPrivate Client
Mark is a great instructor. Wih hands on exercises and his deep knowledge of scrum I was able to grab the most of it in 2 days.
Shazad KMontreal
Excellent course. Complete and comprehensive. Enlightened pedagogy and creative use of online collaboration tools. I do not think that we suffered much for being out of the f2f classroom setting. Mark is a curious, knowledgeable and entertaining instructor, able facilitator and consummate diplomat. Highly recommended. Five stars *****.
Kevin TVirtual
This was a great introduction to the Agile world and methodology. This could be a great tool in the office if used properly.
Guytwin FMontreal
Very knowledgeable, very friendly, very easy for the rest of us to learn from.
Doru TToronto
Mark was fantastic and the course was a great!
Henry MVirtual
Mark Levinson is an excellent instructor and provides concrete examples and references to the material. This course was engaging and informative.
Moira ROttawa
Mark was great and full of recommendations. He was also very knowledgeable and able to answer all our questions.
Chris MPrivate Client
Great experience and great delivery. Really enjoyable course!
Darren HOttawa
Insightful material, engaging classroom practice.
Eliza BVirtual
Mark is a great teacher and is very good at engaging people. Really gets the spark going!
Julien LMontreal
Mark is very knowledgeable on the subject and always had good arguments to overcome the "we couldn't do this in our organization".
Sebastien DPrivate Client
Great course! Very engaging and knowlegeable instructor.
Kolin BOttawa
This was a fantastic, informative course! I'm ready to try a few of the retro "games" with the team next week.
Erin GOttawa
Excellent, material and discussion was perfect.
Jacques CVirtual
Instructor was very engaging and helped me learn a lot and I have a lot of actions to take back to hep the team. I think we learned enough to help the team and guide them effectively as a scrum master.
Ian ROttawa
Mark Levinson is very knowledgeable in Scrum and has the ability to start you on the right track given your specific workplace problems. He is also able to generalize issues and show how they can be solved with the tools provided in the course.
Hatem NVirtual
Mark was an engaging and passionate instructor. I appreciated his concise explanations, and the time he took after his first day to discuss specifics about my organization with me.
Adam FOttawa
Mark was great! Very knowledgable and engaging. I learned a lot more that I thought I would. The exercises were fun and applicable.
Jessica RToronto
Very effective and experienced instructor. Well organized.
Sam MOttawa
Mark has an effective approach at coaching us through the course in an "agile" way. Would recommend the course to those who are experienced scrum masters and especially to those who are new to the agile world.
Caia RToronto
Great course - certainly lived up to its reputation.
Ryann MKitchener-Waterloo
Mark was knowledgable and provided us with a good base to start with.
Maria Noah MPrivate Client
Really liked the approach by Mark to apply Scrum methodology to this training. Also Mark was available to answer questions and patient.
Damien JOttawa
Mark was engaging, knowledgeable, well-read and provided great examples.
Warren CVancouver
Course was excellent, wealth of information. Mark is very knowledgable, pace was good, clear and concise, appreciated his sense of humour.
Kevin PEdmonton
Really enjoyed Mark's presonal anecdotes and humour. Very clear that Mark is knowledgeable and I look forward to diving into the numerous references for "extra reading".
Naomi MOttawa
Great course and material, I loved the theoretical information with was applied on day 2. Mark did a great job of relating everything to real work examples.
Michael FToronto
The course was awesome with great instructor. It was great to have the groups for exercices and then discuss with trainer.
Françoise DVirtual
Mark has figured out how to take a complex and vast subject and make it engaging via Zoom. That's amazing.
Natasha DVirtual
Very well organized; clear instructions; experienced instructor; useful prep work; dynamic and encouraged individuals participation; perfect breaks; excellent material.
Ana PVirtual
Mark Levison's CSM workshop was one of the best on-line courses I have taken. Using a variety of on-line tools, we explored Scrum both on a broad surface level, then with deep dives into particular areas as voted for by the class. Mark made sure that everyone was satisfied with their own personal understanding before closing a particular topic. I had several areas that I wanted to focus on, and in each case they were answered to my satisfaction. Thank you Mark! I am very excited to take Scrum to my organization and create a high performance team!
Ross HVirtual
Instructor was very welcoming and inclusive. He's very positive and polite. More importantly, he's knowledgable and experienced.
Dyan LToronto
The course was highly insightful. I feel more prepared to take on a Product Owner role. The instructor delivered it in a very easy to understand, digestable way. Making it fun and interactive and educational.
Mhairy MToronto
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
Excellent material, entertaining instructor. Instructor distilled the information well. Both instructor and course provided a great intro to Scrum. The course was challenging yet rewarding.
Duff KOttawa
Mark is an awesome instructor who does an excellent job of describing Scrum. Brilliant course!
Tom BEdmonton
Great flow and preparation. Really knows his stuff and transfer of knowledge is good.
Sonia MMontreal
Having been a scrummaster for a while, I was looking to get a refresher - but I got a whole discovery out of it.
Philippe LMontreal
Calm, able to provide examples demonstrating his points.
Martin DMontreal
The whole course was both helpful and valuable. I found Mark to be knowledgeable and engaging.
Tim MPrivate Client
A facilitated journey teaching the A-Z of what a ScrumMaster is, how they work, and what they do. A course structured using the tools of scrum to actively reinforce the concepts while learning in a fun low stress way. Mark is quite the character.
David WOttawa
Mark Levison lives and embodies the SCRUM in his courses. Never before have I felt so empowered to self-organize in a classroom setting.
Zoltan MOttawa
Mark made the class enjoyable. I was initially dreading a 3 day course. After the first day I knew that I could live through the course.
Dickie BPrivate Client
Mark was an excellent instructor and facilitator for the certified product owner course. The content was engaging, not just a typical PowerPoint presentation. Active learning was encouraged through the use of breakout sessions where the course material was practiced; this allowed for better understanding and encouraged practical questions. I would recommend the course to anybody that wants to improve their product ownership skills and has the means to attend.
Mark FVirtual
Was an extremely focused and well organized two days, I have taken other courses in similar timelines but found this significantly easier to consume and digest the information. Mark was funny, and left me with an impression of “this guy is legit, and extremely intelligent, I need to soak up his knowledge”.
Jack BVirtual
Excellent job of teaching about using scrum. Very good job engaging the class and providing a fun place to learn. Full moneys worth.
Eric CToronto
Lively, hands on, enlightening. Would recommend.
Allen NEdmonton
Mark makes accessible that which is seemingly vague. He energizes and encourages discourse and embodies what I believe Agile means.
Eban TVancouver
The course was very helpful by reinforcing my commitment to scrum team responsibilty and ownership. Mark was an excellent instructor, knowledgeable, professional, and in control.
Adrian GPrivate Client
Mark is extremely academically knowledgeable in this space. This knowledge mixed with his real world experience and ability to engage a group makes his class a delightful experience.
Melissa MPrivate Client
Mark is a great instructor. Wih hands on exercises and his deep knowledge of scrum I was able to grab the most of it in 2 days.
Shazad KMontreal
Excellent course. Complete and comprehensive. Enlightened pedagogy and creative use of online collaboration tools. I do not think that we suffered much for being out of the f2f classroom setting. Mark is a curious, knowledgeable and entertaining instructor, able facilitator and consummate diplomat. Highly recommended. Five stars *****.
Kevin TVirtual
This was a great introduction to the Agile world and methodology. This could be a great tool in the office if used properly.
Guytwin FMontreal
Very knowledgeable, very friendly, very easy for the rest of us to learn from.
Doru TToronto
Mark was fantastic and the course was a great!
Henry MVirtual
Mark Levinson is an excellent instructor and provides concrete examples and references to the material. This course was engaging and informative.
Moira ROttawa
Mark was great and full of recommendations. He was also very knowledgeable and able to answer all our questions.
Chris MPrivate Client
Great experience and great delivery. Really enjoyable course!
Darren HOttawa
Insightful material, engaging classroom practice.
Eliza BVirtual
Mark is a great teacher and is very good at engaging people. Really gets the spark going!
Julien LMontreal
Mark is very knowledgeable on the subject and always had good arguments to overcome the "we couldn't do this in our organization".
Sebastien DPrivate Client
Great course! Very engaging and knowlegeable instructor.
Kolin BOttawa
This was a fantastic, informative course! I'm ready to try a few of the retro "games" with the team next week.
Erin GOttawa
Excellent, material and discussion was perfect.
Jacques CVirtual
Instructor was very engaging and helped me learn a lot and I have a lot of actions to take back to hep the team. I think we learned enough to help the team and guide them effectively as a scrum master.
Ian ROttawa
Mark Levinson is very knowledgeable in Scrum and has the ability to start you on the right track given your specific workplace problems. He is also able to generalize issues and show how they can be solved with the tools provided in the course.
Hatem NVirtual
Why choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
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Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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Money-back guarantee
You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Your Guide to Everything Scrum
Mark Levison spent 12 years as a ScrumMaster and Coach, helping teams by chance before he started to systemize it. Armed with an insatiable love for research, he has been studying and teaching Agile since 2001, introducing Scrum, Lean, and Agile methodology to a broad range of individuals and organizations. Mark has helped launch Scrum practice throughout Canada including Government of Canada departments, major financial and insurance institutions, healthcare agencies, and leading payroll, HR services, and software companies.
Students and communities benefit from Mark’s more than thirty years of experience in the IT industry and over two decades of Scrum and Agile expertise, as he brings his uniquely fun and effective teaching style to thousands of individuals and teams so they can be more effective.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
Registration is now open for workshops:
About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.