Choose the Right Scrum Training for Your Needs
Struggling to decide whether to take the ScrumMaster or Product Owner training? First, know the problem that you’re trying to solve, then let that guide you.
A simplified explanation of the differences between our two most popular courses:
Certified Scrum Master (CSM)
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Who Should Attend
- Individual Contributors (Developer, Tester, BA)
- ScrumMasters
- Product Owners
- Traditional Project Managers
- Mid-level Executives, etc
Upcoming Workshops
Certified Scrum Product Owner (CSPO)
The course for those who work regularly with stakeholders. Take your skills and career to the next level by learning how to how to make Product Ownership a collaborative effort with your development team.
Who Should Attend
- Product Owners
- ScrumMasters
- Business Analysts
- Product Managers
- Project Managers
- Business Stakeholder
- Program Managers
Upcoming Workshops
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Great course. I was unfamiliar with the role of scrum master apart from what I had read. This course gave me a great introduction and appreciation of what a good scrummaster can accomplish. The challenge now would be to implement it in my organization. Many tips were provided for this too so I am very optimistic.
Shabira JEdmonton
Amazing course! Love every second of it. Mark kept us all engaged. I knew nothing about agile/scrum and now feel well equipped to make changes at work. I'd love for the rest of my team to attend.
Shravan COttawa
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
Mark's ability to adapt to the background of students and relate to their org's characteristics adds exceptional value. This course isn't just for software development!
Paul AOttawa
Mark did a great job. I learned way more than I thought. Scrum is way more than sprints and stand ups. It's a system for effective teams.
Joshua BVirtual
Great to get this training from the subject matter expert.
Nisha AToronto
I was impressed. The most valuable thing was not the principles (already knew most intellectually) but the instructor's zen master answers to challnges/questions. This aided in more intutive knowledge.
David AEdmonton
Mark maintained an ongoing environment of engagement. One of the best classroom based courses I have participated in.
Grant BPrivate Client
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
Very helpful for our specific problems. Excellent responding to questions with good examples. Sense of humour. Fun but thorough course.
Tina SPrivate Client
Mark did a fantastic job. [Private Client] was a unique challenge of a long history with hardened habits, as well as a very peculiar definition of Agile and SCRUM.
Imran APrivate Client
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
Very knowledgeable in what he is teaching. Passion for scrum.
Mandi AEdmonton
Mark did an excellent job of teaching the material and went beyond just presenting it.
Noah AEdmonton
Very engaging instructor and scenarios.
Christine APrivate Client
Mark is great - knows the material and can address all questions, prompting us to try and answer them first! Great trainer, I would recommend him to others.
Frances AOttawa
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
Lots of information and data for a great walk through about the agile methodology.
Pierre-Michel AMontreal
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Really appreciated how he addressed our questions and gave feedback. Mark was very knowledgable on the subject matter.
Kyle AOttawa
Good. Has lots of experience.
Jimmy AEdmonton
Thanks for being so responsive and Agile in your approach to leading the class.
Deb BKitchener-Waterloo
Another excellent course! Great balance of theory, exercises, and anecdotes.
Adam BOttawa
Mark is a patient and very organized coach. I appreciate the ability to get through so much information in only 2 days. Mark really focuses on what one needs to have a better understand of scrum and it's benefits.
Brian AVirtual
Mark is an awesome instructor who does an excellent job of describing Scrum. Brilliant course!
Tom BEdmonton
Excellent! A refreshing approach! I loved the style of delivering the material and the many discussions and short exercises.
Mark APrivate Client
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
Mark did a great job of bringing the group into the basic tenets of Agile-Scrum whenever someone brought up a challenge/issue in the participant's particular situation.
Eric AMontreal
Very well structured course with a good variety of topics for further research. Great interaction with class.
Yuri AVirtual
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
Mark was a great instructor. His quirky ways and sense of humour make for a great course. I was entertained and interested each step of the way.
Philippe BPrivate Client
Mark, you are awesome! I enjoyed your style of teaching/coaching. You focused on our needs and priorities ensuring a "happy customer." You are also respectful towards everyone's opinion which makes it engaging conversation.
Zeeshan BOttawa
I really enjoyed Mark, despite not being my sector I was able to make connections and take away information.
Catherine BOttawa
Great instructor with clever communication techniques to help the attendees grasp ideas.
Asad BKitchener-Waterloo
Classes with Mark was so worthwhile! Mark has an amazing way of breaking things down so that they are understandable, and always keeping it light and fun. Overall, the course is well designed, and the topics were engaging and useful.
Mohamad AVirtual
Very good format and flow to course. Good idea to structure course in Agile format so we can experience Agile first hand.
Julia APrivate Client
Truly an expert. Knows his stuff.
Denise AOttawa
I truly enjoyed the Scrum Master course. Mark shares industry knowledge so it is not just theory. The material/boards were easy to understand.
Yuri AVirtual
Very good. Great at illustrating his point.
Manny BOttawa
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
Mark was very knowledgeable; I really appreciated the examples that he shared with the group. Thank you!
Suzanne AVirtual
Instructor was extremely well prepared, know the material inside and out. Always had a good response for every question. And had a great sense of humor
Christian BPrivate Client
Instructor very knowledgeable, supportive, and a great coach.
Jay BVancouver
Passionate and enthusiastic instructor, excellent course and materials.
Don CVancouver
Instructor kept the course interested, kept us engaged through fun exercises. I love the course content, the book. Well prepared reference.
Hulya AOttawa
Made me THINK!!! Provided Framework
Mike CPrivate Client
Mark delivered an excellent course, it was a value-packed 2 days.
Brent COttawa
Interaction was great, content is very useful and can be applied to improve our way right way. Nice control of the group by the instructor.
Ana BMontreal
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
I thoroughly enjoyed my time with Mark. I learned a lot and appreciate his teaching style.
Kendall APrivate Client
Very helpful for our specific problems. Excellent responding to questions with good examples. Sense of humour. Fun but thorough course.
Tina SPrivate Client
Great course. I was unfamiliar with the role of scrum master apart from what I had read. This course gave me a great introduction and appreciation of what a good scrummaster can accomplish. The challenge now would be to implement it in my organization. Many tips were provided for this too so I am very optimistic.
Shabira JEdmonton
Amazing course! Love every second of it. Mark kept us all engaged. I knew nothing about agile/scrum and now feel well equipped to make changes at work. I'd love for the rest of my team to attend.
Shravan COttawa
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
Mark did a fantastic job. [Private Client] was a unique challenge of a long history with hardened habits, as well as a very peculiar definition of Agile and SCRUM.
Imran APrivate Client
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
Mark's ability to adapt to the background of students and relate to their org's characteristics adds exceptional value. This course isn't just for software development!
Paul AOttawa
Very knowledgeable in what he is teaching. Passion for scrum.
Mandi AEdmonton
Mark did an excellent job of teaching the material and went beyond just presenting it.
Noah AEdmonton
Very engaging instructor and scenarios.
Christine APrivate Client
Mark is great - knows the material and can address all questions, prompting us to try and answer them first! Great trainer, I would recommend him to others.
Frances AOttawa
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
Lots of information and data for a great walk through about the agile methodology.
Pierre-Michel AMontreal
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Really appreciated how he addressed our questions and gave feedback. Mark was very knowledgable on the subject matter.
Kyle AOttawa
Good. Has lots of experience.
Jimmy AEdmonton
Mark did a great job. I learned way more than I thought. Scrum is way more than sprints and stand ups. It's a system for effective teams.
Joshua BVirtual
Thanks for being so responsive and Agile in your approach to leading the class.
Deb BKitchener-Waterloo
Another excellent course! Great balance of theory, exercises, and anecdotes.
Adam BOttawa
Great to get this training from the subject matter expert.
Nisha AToronto
Mark is a patient and very organized coach. I appreciate the ability to get through so much information in only 2 days. Mark really focuses on what one needs to have a better understand of scrum and it's benefits.
Brian AVirtual
Mark is an awesome instructor who does an excellent job of describing Scrum. Brilliant course!
Tom BEdmonton
Excellent! A refreshing approach! I loved the style of delivering the material and the many discussions and short exercises.
Mark APrivate Client
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
I was impressed. The most valuable thing was not the principles (already knew most intellectually) but the instructor's zen master answers to challnges/questions. This aided in more intutive knowledge.
David AEdmonton
Mark did a great job of bringing the group into the basic tenets of Agile-Scrum whenever someone brought up a challenge/issue in the participant's particular situation.
Eric AMontreal
Very well structured course with a good variety of topics for further research. Great interaction with class.
Yuri AVirtual
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
Mark was a great instructor. His quirky ways and sense of humour make for a great course. I was entertained and interested each step of the way.
Philippe BPrivate Client
Mark, you are awesome! I enjoyed your style of teaching/coaching. You focused on our needs and priorities ensuring a "happy customer." You are also respectful towards everyone's opinion which makes it engaging conversation.
Zeeshan BOttawa
I really enjoyed Mark, despite not being my sector I was able to make connections and take away information.
Catherine BOttawa
Great instructor with clever communication techniques to help the attendees grasp ideas.
Asad BKitchener-Waterloo
Classes with Mark was so worthwhile! Mark has an amazing way of breaking things down so that they are understandable, and always keeping it light and fun. Overall, the course is well designed, and the topics were engaging and useful.
Mohamad AVirtual
Very good format and flow to course. Good idea to structure course in Agile format so we can experience Agile first hand.
Julia APrivate Client
Truly an expert. Knows his stuff.
Denise AOttawa
I truly enjoyed the Scrum Master course. Mark shares industry knowledge so it is not just theory. The material/boards were easy to understand.
Yuri AVirtual
Very good. Great at illustrating his point.
Manny BOttawa
Mark was engaging and patient. He got everyone involved and kept spirits and energy levels high.
David BPrivate Client
Mark was very knowledgeable; I really appreciated the examples that he shared with the group. Thank you!
Suzanne AVirtual
Mark maintained an ongoing environment of engagement. One of the best classroom based courses I have participated in.
Grant BPrivate Client
Instructor was extremely well prepared, know the material inside and out. Always had a good response for every question. And had a great sense of humor
Christian BPrivate Client
Instructor very knowledgeable, supportive, and a great coach.
Jay BVancouver
Passionate and enthusiastic instructor, excellent course and materials.
Don CVancouver
Instructor kept the course interested, kept us engaged through fun exercises. I love the course content, the book. Well prepared reference.
Hulya AOttawa
Made me THINK!!! Provided Framework
Mike CPrivate Client
Mark delivered an excellent course, it was a value-packed 2 days.
Brent COttawa
Interaction was great, content is very useful and can be applied to improve our way right way. Nice control of the group by the instructor.
Ana BMontreal
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
I thoroughly enjoyed my time with Mark. I learned a lot and appreciate his teaching style.
Kendall APrivate Client
The course does an excellent job in this covid world. Lots was learned even though I have been working in an agile environment for years. Would certainly return to Agile Pain Relief if I decide to pursue future training.
Robert AVirtual
Why choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
Money-back guarantee
You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Your Guide to Everything Scrum
Mark Levison spent 12 years as a ScrumMaster and Coach, helping teams by chance before he started to systemize it. Armed with an insatiable love for research, he has been studying and teaching Agile since 2001, introducing Scrum, Lean, and Agile methodology to a broad range of individuals and organizations. Mark has helped launch Scrum practice throughout Canada including Government of Canada departments, major financial and insurance institutions, healthcare agencies, and leading payroll, HR services, and software companies.
Students and communities benefit from Mark’s more than thirty years of experience in the IT industry and over two decades of Scrum and Agile expertise, as he brings his uniquely fun and effective teaching style to thousands of individuals and teams so they can be more effective.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
Registration is now open for workshops:
About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.