Choose the Right Scrum Training for Your Needs
Struggling to decide whether to take the ScrumMaster or Product Owner training? First, know the problem that you’re trying to solve, then let that guide you.
A simplified explanation of the differences between our two most popular courses:
Certified Scrum Master (CSM)
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Who Should Attend
- Individual Contributors (Developer, Tester, BA)
- ScrumMasters
- Product Owners
- Traditional Project Managers
- Mid-level Executives, etc
Certified Scrum Product Owner (CSPO)
The course for those who work regularly with stakeholders. Take your skills and career to the next level by learning how to how to make Product Ownership a collaborative effort with your development team.
Who Should Attend
- Product Owners
- ScrumMasters
- Business Analysts
- Product Managers
- Project Managers
- Business Stakeholder
- Program Managers
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
Mark presents an honest, relatable view of Scrum and the role of the ScrumMaster using relevant and practical class exercises. The class materials are thoughtfully designed and well-adapted to a live remote learning environment. Mark answers class questions by drawing on his years of experience practicing Scrum at various organizations and background as both an educator and student of cognitive sciences. AgilePainRelief provides free resources that extend your learning beyond the classroom; look no further!
Stephane GVirtual
Mark is a very smart, passionate, knowledgable trainer, with a charismatic personality and great pedagogical skills. I see his potential to change companies culture. The course really taught me many things and made me want to read and know more!
Iulia AToronto
Mark's ability to adapt to the background of students and relate to their org's characteristics adds exceptional value. This course isn't just for software development!
Paul AOttawa
Mark is quick-witted, experienced, blunt, and plays role of a neutral facilitaor very well. He made three content heavy days digestible, relevant to my work life, and enjoyable.
Craig BPrivate Client
Loved this course! Mark is very thorough and attentive as a teacher. He leveraged Mural in such interactive ways, which allowed him to understand the students well and shape the class accordingly. He is like the Jedi master of scrum and insanely advanced methods of leaderless collaboration and accomplishment. He's also the king of super nerdy jokes, which made the class fun and brought out the super nerd in everyone.
Lia GVirtual
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
Mark is extremely knowlegeable, humorous, and an effective teacher. I feel far more knowedgeable about Scrum now than I did 2 days ago.
Jeremy GToronto
Brilliant! Truly enjoyed the information and material. Instructor related well to class and provided for fantastic environment for learning. Would recommend this course and facilitator in a heart beat.
Raquel BPrivate Client
Mark is the real s**t. He's lived through the pain points and knows where the bodies are buried.
Christian FMontreal
Mark did a great job of purposefully making us all feel included and engaged with his class. He added great clarity to the budding scrum process that has taken over in my workplace. I have seen many versions and perspectives on scrum values that deviate and distort how scrum would work, but I am now confident I can facilitate with my projects and team, using a much clearer scrum.
Charlene FVirtual
Great two days! Added new tools to my PO toolbox and Mark has inspired me again to improve as a PO and to improve my team's scrumming.
Binh HMontreal
Very patient. Really liked the group activity where we had to work in Sprints on user stories.
Anita AVirtual
Very informative and fun learning session.
Kim KPrivate Client
Mark is very knowledgable and an excellent communicator. So far my favourite Agile coach.
Fabricio MOttawa
Mark L was the best instructor I've had.
David SOttawa
Enjoyed the class, got a lot out of the exercises. That was the best part of the class and reinforced the learning.
Guy WOttawa
Running the course as a Scrum project and including a real Scrum exchange really reinforced the material.
David COttawa
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
Mark did a fantastic job. [Private Client] was a unique challenge of a long history with hardened habits, as well as a very peculiar definition of Agile and SCRUM.
Imran APrivate Client
Very knowledgeable instructor about scrum and software development in general.
Elizabeth GOttawa
Lots of good information and exercises for a two day course. Instructor was clear and engaging in presenting concepts.
Marvin EPrivate Client
Great course - certainly lived up to its reputation.
Ryann MKitchener-Waterloo
The course and exercise were well designed to add value compared to reading about Scrum. Mark is an effective presenter, keeping things interesting and (often) entertaining.
Gordon EPrivate Client
Very interactive. Addressed questions and comments directly related to the workplace while discussing and covering course content.
Kyle SOttawa
Time master- thank you for pushing us through topics. Honestly - stated that you can provide examples, up to us to decide.
Tracey OToronto
Mark did a great job sparking conversation, without reading slide after slide. Very happy with this course.
Lee GPrivate Client
I felt a great sense of relief that I could do something to improve how my team delivers software.
Stephen GPrivate Client
Concepts I learned in this course are more sticky because they were demonstrated through exercise and not just explained.
Joseph MOttawa
Mark is super knowledgable on the topic and presents it in a fun and educational atmosphere. Really enjoyed the team work and Mark's perspective on a lot of the information.
Shelly MToronto
It's mind changing.
Michael VToronto
I thought Mark did a great job. Never missed a beat and gave us a great experience
Sahan DOttawa
Instructor was very engaging, but also shared valuable insight that will help me succeed.
Morgan TPrivate Client
Mark is an excellent instructor, the course was well organized and well paced.
Thong TEdmonton
Very knowledgeable and interesting. I appreciated that he respected the outline and timeframes.
Caroline DVirtual
Excellent, expert, engaging, humourous, I would strongly recommend any course offered by Mark!
Tod MVancouver
Well organized, skillfully motivates the team and demonstrates excellent practical examples
Hanna MVirtual
Mark has been a great facilitator, instructor, and extremely knowledgeable on teaching Scrum. Great analogies and references cited.
Wilfred MPrivate Client
I applaud Mark's view on working in agile. I was able to clearly understand the fundamental core and roles of agile.
Adil SOttawa
Well done, Mark. We laughed a lot and you made this real for us.
Joshua SKitchener-Waterloo
The instructor is very knowledgeable in the subject and kept us motivated and alert during the course. The course itself covers lots of material which is necessary for someone who wants to become a successful scrum master.
Elena RVirtual
Instructor was great, would continue the engaging exercises and involving people in the room.
Hussein RToronto
Fun and focused. Mark knows Scrum inside and out.
Ryan JEdmonton
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
Mark is totally wonderfully weird and knowledgeable.
Sarah MOttawa
Instructor was very knowledgeable and expressed his thoughts honestly and concisely. Course was very informative.
Lorne APrivate Client
Thoroughly knowledgeable about subject.
Enwei CVancouver
Mark was fantastic! Great examples!
Scott MKitchener-Waterloo
Mark was great! He kept the room energized and very engaged. His passion and pexereince were very evident. Class materials were very helpful! Great focus on how to drive results.
Aaron MPrivate Client
Very good introduction to my new role. Mark leads lively and thought-provoking discussions.
Bob COttawa
Excellent course. Complete and comprehensive. Enlightened pedagogy and creative use of online collaboration tools. I do not think that we suffered much for being out of the f2f classroom setting. Mark is a curious, knowledgeable and entertaining instructor, able facilitator and consummate diplomat. Highly recommended. Five stars *****.
Kevin TVirtual
Very patient. Really liked the group activity where we had to work in Sprints on user stories.
Anita AVirtual
Very informative and fun learning session.
Kim KPrivate Client
Mark is very knowledgable and an excellent communicator. So far my favourite Agile coach.
Fabricio MOttawa
Mark presents an honest, relatable view of Scrum and the role of the ScrumMaster using relevant and practical class exercises. The class materials are thoughtfully designed and well-adapted to a live remote learning environment. Mark answers class questions by drawing on his years of experience practicing Scrum at various organizations and background as both an educator and student of cognitive sciences. AgilePainRelief provides free resources that extend your learning beyond the classroom; look no further!
Stephane GVirtual
Mark is a very smart, passionate, knowledgable trainer, with a charismatic personality and great pedagogical skills. I see his potential to change companies culture. The course really taught me many things and made me want to read and know more!
Iulia AToronto
Mark L was the best instructor I've had.
David SOttawa
Enjoyed the class, got a lot out of the exercises. That was the best part of the class and reinforced the learning.
Guy WOttawa
Running the course as a Scrum project and including a real Scrum exchange really reinforced the material.
David COttawa
Mark's ability to adapt to the background of students and relate to their org's characteristics adds exceptional value. This course isn't just for software development!
Paul AOttawa
Mark is quick-witted, experienced, blunt, and plays role of a neutral facilitaor very well. He made three content heavy days digestible, relevant to my work life, and enjoyable.
Craig BPrivate Client
Loved this course! Mark is very thorough and attentive as a teacher. He leveraged Mural in such interactive ways, which allowed him to understand the students well and shape the class accordingly. He is like the Jedi master of scrum and insanely advanced methods of leaderless collaboration and accomplishment. He's also the king of super nerdy jokes, which made the class fun and brought out the super nerd in everyone.
Lia GVirtual
Great course to get started. Mark is greatly knowledgeable and shares well the information.
Christine AMontreal
Mark was incredibly knowledge and experienced and it's very apparent. I learned more than I could have expected. I greatly appreciate all the additional reading materials. I would have never been able to collect such a library on my own and I have a fascination for good leadership and developing high performing teams.
Anly HOttawa
Mark did a fantastic job. [Private Client] was a unique challenge of a long history with hardened habits, as well as a very peculiar definition of Agile and SCRUM.
Imran APrivate Client
Very knowledgeable instructor about scrum and software development in general.
Elizabeth GOttawa
Lots of good information and exercises for a two day course. Instructor was clear and engaging in presenting concepts.
Marvin EPrivate Client
Great course - certainly lived up to its reputation.
Ryann MKitchener-Waterloo
The course and exercise were well designed to add value compared to reading about Scrum. Mark is an effective presenter, keeping things interesting and (often) entertaining.
Gordon EPrivate Client
Mark is extremely knowlegeable, humorous, and an effective teacher. I feel far more knowedgeable about Scrum now than I did 2 days ago.
Jeremy GToronto
Very interactive. Addressed questions and comments directly related to the workplace while discussing and covering course content.
Kyle SOttawa
Time master- thank you for pushing us through topics. Honestly - stated that you can provide examples, up to us to decide.
Tracey OToronto
Mark did a great job sparking conversation, without reading slide after slide. Very happy with this course.
Lee GPrivate Client
I felt a great sense of relief that I could do something to improve how my team delivers software.
Stephen GPrivate Client
Concepts I learned in this course are more sticky because they were demonstrated through exercise and not just explained.
Joseph MOttawa
Mark is super knowledgable on the topic and presents it in a fun and educational atmosphere. Really enjoyed the team work and Mark's perspective on a lot of the information.
Shelly MToronto
It's mind changing.
Michael VToronto
I thought Mark did a great job. Never missed a beat and gave us a great experience
Sahan DOttawa
Instructor was very engaging, but also shared valuable insight that will help me succeed.
Morgan TPrivate Client
Mark is an excellent instructor, the course was well organized and well paced.
Thong TEdmonton
Brilliant! Truly enjoyed the information and material. Instructor related well to class and provided for fantastic environment for learning. Would recommend this course and facilitator in a heart beat.
Raquel BPrivate Client
Very knowledgeable and interesting. I appreciated that he respected the outline and timeframes.
Caroline DVirtual
Excellent, expert, engaging, humourous, I would strongly recommend any course offered by Mark!
Tod MVancouver
Well organized, skillfully motivates the team and demonstrates excellent practical examples
Hanna MVirtual
Mark has been a great facilitator, instructor, and extremely knowledgeable on teaching Scrum. Great analogies and references cited.
Wilfred MPrivate Client
I applaud Mark's view on working in agile. I was able to clearly understand the fundamental core and roles of agile.
Adil SOttawa
Well done, Mark. We laughed a lot and you made this real for us.
Joshua SKitchener-Waterloo
The instructor is very knowledgeable in the subject and kept us motivated and alert during the course. The course itself covers lots of material which is necessary for someone who wants to become a successful scrum master.
Elena RVirtual
Instructor was great, would continue the engaging exercises and involving people in the room.
Hussein RToronto
Fun and focused. Mark knows Scrum inside and out.
Ryan JEdmonton
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
Mark is the real s**t. He's lived through the pain points and knows where the bodies are buried.
Christian FMontreal
Mark is totally wonderfully weird and knowledgeable.
Sarah MOttawa
Mark did a great job of purposefully making us all feel included and engaged with his class. He added great clarity to the budding scrum process that has taken over in my workplace. I have seen many versions and perspectives on scrum values that deviate and distort how scrum would work, but I am now confident I can facilitate with my projects and team, using a much clearer scrum.
Charlene FVirtual
Great two days! Added new tools to my PO toolbox and Mark has inspired me again to improve as a PO and to improve my team's scrumming.
Binh HMontreal
Instructor was very knowledgeable and expressed his thoughts honestly and concisely. Course was very informative.
Lorne APrivate Client
Thoroughly knowledgeable about subject.
Enwei CVancouver
Mark was fantastic! Great examples!
Scott MKitchener-Waterloo
Mark was great! He kept the room energized and very engaged. His passion and pexereince were very evident. Class materials were very helpful! Great focus on how to drive results.
Aaron MPrivate Client
Very good introduction to my new role. Mark leads lively and thought-provoking discussions.
Bob COttawa
Excellent course. Complete and comprehensive. Enlightened pedagogy and creative use of online collaboration tools. I do not think that we suffered much for being out of the f2f classroom setting. Mark is a curious, knowledgeable and entertaining instructor, able facilitator and consummate diplomat. Highly recommended. Five stars *****.
Kevin TVirtual
Why choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
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Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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Money-back guarantee
You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Your Guide to Everything Scrum
Mark Levison spent 12 years as a ScrumMaster and Coach, helping teams by chance before he started to systemize it. Armed with an insatiable love for research, he has been studying and teaching Agile since 2001, introducing Scrum, Lean, and Agile methodology to a broad range of individuals and organizations. Mark has helped launch Scrum practice throughout Canada including Government of Canada departments, major financial and insurance institutions, healthcare agencies, and leading payroll, HR services, and software companies.
Students and communities benefit from Mark’s more than thirty years of experience in the IT industry and over two decades of Scrum and Agile expertise, as he brings his uniquely fun and effective teaching style to thousands of individuals and teams so they can be more effective.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
Registration is now open for workshops:
About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
GenAI for Systems Thinking
Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.
Ongoing Support
Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.