The Guide to Effective Agile Retrospectives

If you’re tired of having retrospective meetings greeted with groans and heavy, reluctant sighs or feeling like you’re rehashing the same old problems with no signs of improvement, the advice Mark shares with you will help make your retrospectives more effective.

There’s no need to have retrospectives that people hate and aren’t even useful – with a few tweaks, you can have meetings your team will look forward to, and start seeing real improvements and results!

Includes follow-up support emails to reinforce what you learned and help you make real changes right away.

Why This Book?

Our world is changing at a faster rate than ever, and the speed will only increase. Covid-19 gave us a taste of how vital it is to be able to quickly adjust. Scrum helps break change into manageable chunks and then gives us focus, with retrospectives as a critical tool in that arsenal for rapid adaptation. It’s worth learning how to use them properly.

In The Guide to Effective Agile Retrospectives, Mark shares his secrets to creating retrospectives that don’t suck!

You’ll learn about:

● Common misunderstandings about retrospectives – let’s clear those up

● Recommended techniques and activities to keep the meeting fun and engaging

● How to run retrospectives with distributed teams

● Why you need data for your retrospectives – what to gather, not gather, and what it can tell you

● Turning vague ideas like “We need to do better Unit Testing” into concrete experiments

● …and how to help these improvements actually happen

● Remedies for anti-patterns like: “All Talk, No Action”, “Perennial Problems”, and “ScrumMaster Hero”

Why this book? Because Mark was failing at Sprint Retrospectives before it was popular. After years of study and experimentation, his findings are now collected in this Guide so you don’t have to have to suffer the same pain.

Hint: This free eBook, and the accompanying email series, qualify for Scrum Alliance Education Units (SEUs).

We've helped 8000+ people find success using Scrum

Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.

Get Certified See More Testimonials
Pragmatic, no nonsense & applied = very good!
Francois-Pierre MMontreal
Great, eloquent, knowledgeable.
Mladen JToronto
My success criteria for the course were met by Mark's thoughtful responses to my in-class questions. I enjoyed interacting with the other course participants on the Mural platform.
Lydia CVirtual
Thoroughly knowledgeable about subject.
Enwei CVancouver
Wanted to say thanks again for the great insights at the CSM course last month. I've had a fair amount of success thus far introducing and implementing the concepts at the agency I work for. We completed our first full Scrum project yesterday. Scrum really is a magnifying glass for issues. We identified quite a few with our systems within the first couple of days and are now radically overhauling how we assign budgets to projects.
Paul AOttawa
Thank you Mark, I have lots of ideas to bring back to the team. I appreciated your energy and sense of humor.
David COttawa
Great! Humour is a plus too!
Daryl BVancouver
Mark delivered an excellent course, it was a value-packed 2 days.
Brent COttawa
Passionate and enthusiastic instructor, excellent course and materials.
Don CVancouver
Very good introduction to my new role. Mark leads lively and thought-provoking discussions.
Bob COttawa
Great energy. Interesting course material.
Julie CToronto
Made me THINK!!! Provided Framework
Mike CPrivate Client
I was impressed. The most valuable thing was not the principles (already knew most intellectually) but the instructor's zen master answers to challnges/questions. This aided in more intutive knowledge.
David AEdmonton
Very much appreciated the training material as it has direct implication in our project methodologies.
Mizan CMontreal
Very patient. Really liked the group activity where we had to work in Sprints on user stories.
Anita AVirtual
Mark was a great instructor! Very enthusiastic about the course and assisting its participants in becoming successful product owners. Incredibly knowledgeable and entertaining.
Elizabeth CToronto
Great instructor, very satisfied, will recomment! I brought my whole team with me, happy I did.
Joshua COttawa
Fantastic instructor and couse. I learned so much, thank you!
Jeremy CKitchener-Waterloo
The course and instructor was excellent. The concepts were clearly communicated.
Edmund CEdmonton
Where to start ........ Mark you have a mind filled with knowledge not sure how you can keep it all straight!!! I took scrum training last year at [Private Client] and I really enjoyed taking it again with you. Scrum is scrum but the flavor you brought to it kept me engaged and it made the workshop fun. I was always looking forward in coming back and hearing more. I enjoyed the experiences and all the references you provided. I have to admit after the first day I went to bed at night and was thinking about Scrum. How am I going to do this at work, what experiments can I run, how can I change up my retro’s so they aren’t boring and everyone wants to join. The course is well structured and the material we covered was just the right amount. We went into enough detail where needed and at a higher level for others. The course allowed us to ask for more content and we always had an opportunity to ask questions before moving on. Thank you for this fantastic workshop.
Josee CVirtual
Solid grounding in Scrum and examples to apply it at work.
John CVancouver
Instructor kept the course interested, kept us engaged through fun exercises. I love the course content, the book. Well prepared reference.
Hulya AOttawa
Course was informative and entertaining. There was good participant involvement and useful examples.
George COttawa
Mark was great at teaching the class. He really knows the course and it is obvious Scrum is second nature to him. Real life experience (in class exercises) are key to learning Scrum.
Cara CToronto
I thoroughly enjoyed my time with Mark. I learned a lot and appreciate his teaching style.
Kendall APrivate Client
Excellent overview of Scrum/Kanban/Agile. The technical material/theoretical material was well balanced/augments with the personal expeirences of the instructor. Highly recommend.
Dino CPrivate Client
Mark is a very smart, passionate, knowledgable trainer, with a charismatic personality and great pedagogical skills. I see his potential to change companies culture. The course really taught me many things and made me want to read and know more!
Iulia AToronto
Instructor is very knowledgeable and delivers the course extremely well. Makes it interesting!
Brian APrivate Client
Excellent, material and discussion was perfect.
Jacques CVirtual
The instructor was very good and demonstrated a clear knowledge of scrum and its principles. Hope to bring this knowledge with me into my company.
Kevin AToronto
Truly an expert. Knows his stuff.
Denise AOttawa
This course has challenged me to take little steps within my tasks to be an effective team player. I also feel that the little tips and techniques will help me produce better quality in my projects. Enjoyed the use of SCRUM to conduct the training seminar and the group exercises or techniques presented because I felt engaged and they foster group participation.
Sally CVancouver
Mark is an excellent trainer with examples and practices. Very organized and the best thing is his response to our questions with example, in addition, the amount of references that might help up improve as a scrum master.
Dona AMontreal
Mark is extremely knowledgeable and passionate about the subject matter and topics adjacent to it. His attitude encourages engagement in the material.
Jamie CVirtual
Great job, easy to understand and fun.
Matt CKitchener-Waterloo
Extremely knowledgeable. Engaged the entire team. Clear communication.
Ahalya AToronto
Classes with Mark was so worthwhile! Mark has an amazing way of breaking things down so that they are understandable, and always keeping it light and fun. Overall, the course is well designed, and the topics were engaging and useful.
Mohamad AVirtual
Mark is an excellent instructor with lots of experience-based knowledge. He goes beyond teaching the basics by applying, and letting us apply, the knowledge to real world example.
Ettore CMontreal
Created a very nice and open environment which helped the learning process.
Ricardo CKitchener-Waterloo
This is my third course with Mark. I enjoy his courses and his humor. He really knows how to connect with the group. He is a wealth of knowledge related to agile and scrum and he provies a lot of great advice on how to solve our problems at work.
Shelley COttawa
Strong instructor, great knowledge of the material. A very good pace.
Ken AKitchener-Waterloo
Mark is very knowledgeable and open/fair when answering questions or comments from the class. The course did a great job of covering scrum.
Darryl COttawa
Mark is a patient and very organized coach. I appreciate the ability to get through so much information in only 2 days. Mark really focuses on what one needs to have a better understand of scrum and it's benefits.
Brian AVirtual
He is very engaging and clear. It was easy to grasp the concepts and apply it to exercises.
Jamielyn CToronto
Great to get this training from the subject matter expert.
Nisha AToronto
Mark Levison is a good coach, very knowledgeable and not boring.
Pradeep CPrivate Client
I learned a lot and the content was far more enganging than I expected it to be. I come away with many improvements I can make to my organization. Thanks and well done.
Dan CKitchener-Waterloo
This course gave me a new insight into delivering better software for the customer more effectively.
Len CVancouver
Mark is a great presenter. I appreciate that he is to the point and succinct in his points, but can expand when prompted. I appreciate that there was room for "derailment" and that the training was made more custom tailored to the individual experiences of the scrum masters at our org. The subject matter was good. I think it contained a lot of the info that new scrum masters don't think about, and covered a lot of traps that they fall into.
Adel AVirtual
Really appreciated how he addressed our questions and gave feedback. Mark was very knowledgable on the subject matter.
Kyle AOttawa

Your Guide to Everything Scrum

Mark Levison spent 12 years as a ScrumMaster and Coach, helping teams by chance before he started to systemize it. Armed with an insatiable love for research, he has been studying and teaching Agile since 2001, introducing Scrum, Lean, and Agile methodology to a broad range of individuals and organizations. Mark has helped launch Scrum practice throughout Canada including Government of Canada departments, major financial and insurance institutions, healthcare agencies, and leading payroll, HR services, and software companies.

Students and communities benefit from Mark’s more than thirty years of experience in the IT industry and over two decades of Scrum and Agile expertise, as he brings his uniquely fun and effective teaching style to thousands of individuals and teams so they can be more effective.

Enroll Now

Get Certified

Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.

Registration is now open for workshops:

May 14-15, 2026

Live Online

June 15-16, 2026

Live Online

About this course

Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.

Learning and Benefits

Relatable Scenarios

Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.

Respected Certification

Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.

Practical Exercises

With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.

Jargon-Free Learning

This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.

Career Advancement

Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.

GenAI for Systems Thinking

Learn the basics of using Generative AI as a tool to support Systems Thinking in your ScrumMaster role. Explore how to leverage GenAI to help uncover patterns, and think more deeply about the systems your team operates in.

Ongoing Support

Your learning doesn’t stop when the workshop ends. You get lifetime access to all course materials, plus a followup email series designed to reinforce your learning objectives and help you apply what you’ve learned on the job.