Choose the Right Scrum Training for Your Needs
Struggling to decide whether to take the ScrumMaster or Product Owner training? First, know the problem that you’re trying to solve, then let that guide you.
A simplified explanation of the differences between our two most popular courses:
Certified Scrum Master (CSM)
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Who Should Attend
- Individual Contributors (Developer, Tester, BA)
- ScrumMasters
- Product Owners
- Traditional Project Managers
- Mid-level Executives, etc
Certified Scrum Product Owner (CSPO)
The course for those who work regularly with stakeholders. Take your skills and career to the next level by learning how to how to make Product Ownership a collaborative effort with your development team.
Who Should Attend
- Product Owners
- ScrumMasters
- Business Analysts
- Product Managers
- Project Managers
- Business Stakeholder
- Program Managers
Upcoming Workshops
We've helped 8000+ people find success using Scrum
Proud to be the trusted training provider for many of the largest financial, insurance, software, and education organizations, as well as all levels of Canadian government.
This was a great course that I will recomment to others! A lot to cover in a short period of time, and I managed to understand most if not all material. I'm excited to take my learnings with me and apply to my role at my company!
Lesleanne BToronto
Brilliant! Truly enjoyed the information and material. Instructor related well to class and provided for fantastic environment for learning. Would recommend this course and facilitator in a heart beat.
Raquel BPrivate Client
Mark did a great job. I learned way more than I thought. Scrum is way more than sprints and stand ups. It's a system for effective teams.
Joshua BVirtual
Well versed in knowledge and provided great "philosophical" thinking towards solutions to problems at work. Fun and approachable. Encourages solution formulation yourself.
Kang CKitchener-Waterloo
Mark is a gifted teacher who really takes the time to ensure those who take his ScrumMaster course understand the topics and know how to apply scrum to their particular company and role. His use of group activities help turn concepts that can intially seem very unspecific into concrete examples and true understanding, which is especially helpful to those of us who are not software engineers or in a technical field. I would highly recommend Mark and Agile Pain Relief to those looking for a ScrumMaster course.
Rhiannon BVirtual
Great two days! Added new tools to my PO toolbox and Mark has inspired me again to improve as a PO and to improve my team's scrumming.
Binh HMontreal
The CSM course rocks! If you want to immediately jump into the action and improve as you go, this is it. You'll start off as a group of strangers, and find out how quickly you can build a high-performance team. And, if you separately want to read every comprehensive detail there is to know about scrum, Mark will share that with you too.
Nicole BVirtual
Good course, lots of excellent content, examples and materials. Would recommend. Mark is a good facilitator who is honest and understanding about the technical and organizational challenges.
Charles MVirtual
A wealth of useful and interesting knowledge.
Sarah HEdmonton
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
Course was fantastic and informative. The instructor did his best to include as much of the expensive material as he could. It was engaging and fun to listen to. I would highly recomment this training to anyone interested in the Scrum methology.
Derrick BOttawa
Instructor was very knowledgable! Incredible library in his head.
Kafia BOttawa
Very good and useful information. I like the format (no boring Powerpoint) and doing the meeting as a sprint was great.
Fred BPrivate Client
The instructor is clearly knowledgeable about scrum and other approaches. The course demonstrates the basics of scrum very well.
Matthew BToronto
Mark was extremely knowledgeable, effective teacher, responded well to students and has an excellent sense of humour.
Kely BVancouver
Great course! Very down to earth and humourous instructor. Would recommend to others!
Steve BKitchener-Waterloo
I enjoyed Mark's personality and vast knowledge he provided.
Adrian CToronto
Made me THINK!!! Provided Framework
Mike CPrivate Client
Running the course as a Scrum project and including a real Scrum exchange really reinforced the material.
David COttawa
Mark is very well read, with lots of breadth. Mark helped to challenge participants' ways of thinking that could impede scrum implementation.
Louise BOttawa
Mark is very knowledgeable and really challenges the class to engage, speak, think about the core concepts, even when it’s messy/unclear in “real world” situations. I talked to a couple of my colleagues afterward and even the ones who were having difficulty with the usefulness of Scrum in their professional lives really enjoyed the course and the instructor, myself included.
Louis BVirtual
Great course! Very engaging and knowlegeable instructor.
Kolin BOttawa
Great instructor, great technique using Scrum to learn.
Jen MToronto
Mark was great at teaching the class. He really knows the course and it is obvious Scrum is second nature to him. Real life experience (in class exercises) are key to learning Scrum.
Cara CToronto
Mark delivered an excellent course, it was a value-packed 2 days.
Brent COttawa
This course gave me a new insight into delivering better software for the customer more effectively.
Len CVancouver
Great course. Information overload but not in a bad way. I liked that we discussed specific corporate problems people were having. Helped build context in how others are using Agile/Scrum. Maybe misusing, too.
Tyler BVancouver
Instructor is very knowledgeable, approachable and fun which aids learning.
Kevin MOttawa
Mark made the class enjoyable. I was initially dreading a 3 day course. After the first day I knew that I could live through the course.
Dickie BPrivate Client
My success criteria for the course were met by Mark's thoughtful responses to my in-class questions. I enjoyed interacting with the other course participants on the Mural platform.
Lydia CVirtual
The course itself is a great introduction to the Scrum Master role. It starts with the fundamentals and advances through a successful balance of instruction and interactive exercises. Our instructor - Mark Levison - is obviously an expert in his field and passionate about the subject. He displayed great skill in getting his message across to his students and also in keeping us interested and involved throughout the three day course.
Sean SVirtual
Mark was a great instructor. He made things really fun and engaging. It wasn't just a boring lecture to sit through for two
days. It kept us engaged and we learned a lot. Thanks Mark!
Geeta BVirtual
I enjoyed having Mark as an instructor, he is knowledgeable on the topic, provided easy to follow examples, and has a good sense of humour. I liked how he took notes on questions
people had, provided a brief answer and then provided links after the workshop so that we could follow up on the topics that interest us. The 10 min sanity breaks that he gave every
hour were great as it allowed my brain to relax and then come back and focus. I really enjoyed the course, I learned lots over the 2 day workshop. I feel like 2 days might be a bit short for the course as I would have enjoyed another day of the course to learn more and refine my skills. I would recommend this course to anyone new to the scrum master role or interested in learning about scrum as it gives you a great base that you can expand.
Christopher MVirtual
Thoroughly knowledgeable about subject.
Enwei CVancouver
Instructor was very well connected with the teams. Immense knowledge on Agile and Scrum.
Deepa MOttawa
The course and exercise were well designed to add value compared to reading about Scrum. Mark is an effective presenter, keeping things interesting and (often) entertaining.
Gordon EPrivate Client
Mark is extremely knowledgeable and passionate about the subject matter and topics adjacent to it. His attitude encourages engagement in the material.
Jamie CVirtual
Thanks for being so responsive and Agile in your approach to leading the class.
Deb BKitchener-Waterloo
Great conversations. Thanks, Mark! My confidence in understanding the role increased!
Orville HEdmonton
Fantastic overview of everything PO, Agile, Scrum. Learning how to manage and maintain a collaborative product backlog will be so valuable.
Elizabeth MPrivate Client
Really liked the approach by Mark to apply Scrum methodology to this training. Also Mark was available to answer questions and patient.
Damien JOttawa
Excellent communicator, good at focusing on the important topics.
Mick BPrivate Client
Mark was very knowledgeable and walked us through Scrum using the actual technique. Very good technique.
Kevin COttawa
Mark was very entertaining, which made what I expected to be a boring two days very enjoyable, while still learning.
Zach BKitchener-Waterloo
Mark had a way of getting info across in both fun yet informative ways. He loves to challenge and be challenged which made it a pleasure.
Ross CPrivate Client
Mark did a fantastic job incorporating SCRUM through the training while not giving answers, but forcing us to think on our own.
Kellen BKitchener-Waterloo
Mark was an awesome instructor, engaging, and very informative and knowledgable.
Tanya BToronto
To the point and with passion!
Colin MToronto
Mark is very good. Has a lot of working experiences and real life stories.
Wilson MEdmonton
Brilliantly said. I am happy to be part of this Scrum Product owner course.
Esva PMontreal
Good course, lots of excellent content, examples and materials. Would recommend. Mark is a good facilitator who is honest and understanding about the technical and organizational challenges.
Charles MVirtual
A wealth of useful and interesting knowledge.
Sarah HEdmonton
Mark did an excellent job facilitating the course and the content was very helpful. We covered a lot of ground in
three sessions and the pre-learning was helpful too! Mark was patient and respectful and very supportive
throughout the sessions. It was a pleasure to spend the time with Mark and to learn from someone who obviously
knows his subject.
Debbie BVirtual
Course was fantastic and informative. The instructor did his best to include as much of the expensive material as he could. It was engaging and fun to listen to. I would highly recomment this training to anyone interested in the Scrum methology.
Derrick BOttawa
Instructor was very knowledgable! Incredible library in his head.
Kafia BOttawa
Very good and useful information. I like the format (no boring Powerpoint) and doing the meeting as a sprint was great.
Fred BPrivate Client
This was a great course that I will recomment to others! A lot to cover in a short period of time, and I managed to understand most if not all material. I'm excited to take my learnings with me and apply to my role at my company!
Lesleanne BToronto
Brilliant! Truly enjoyed the information and material. Instructor related well to class and provided for fantastic environment for learning. Would recommend this course and facilitator in a heart beat.
Raquel BPrivate Client
Mark did a great job. I learned way more than I thought. Scrum is way more than sprints and stand ups. It's a system for effective teams.
Joshua BVirtual
The instructor is clearly knowledgeable about scrum and other approaches. The course demonstrates the basics of scrum very well.
Matthew BToronto
Mark was extremely knowledgeable, effective teacher, responded well to students and has an excellent sense of humour.
Kely BVancouver
Well versed in knowledge and provided great "philosophical" thinking towards solutions to problems at work. Fun and approachable. Encourages solution formulation yourself.
Kang CKitchener-Waterloo
Great course! Very down to earth and humourous instructor. Would recommend to others!
Steve BKitchener-Waterloo
I enjoyed Mark's personality and vast knowledge he provided.
Adrian CToronto
Mark is a gifted teacher who really takes the time to ensure those who take his ScrumMaster course understand the topics and know how to apply scrum to their particular company and role. His use of group activities help turn concepts that can intially seem very unspecific into concrete examples and true understanding, which is especially helpful to those of us who are not software engineers or in a technical field. I would highly recommend Mark and Agile Pain Relief to those looking for a ScrumMaster course.
Rhiannon BVirtual
Made me THINK!!! Provided Framework
Mike CPrivate Client
Running the course as a Scrum project and including a real Scrum exchange really reinforced the material.
David COttawa
Mark is very well read, with lots of breadth. Mark helped to challenge participants' ways of thinking that could impede scrum implementation.
Louise BOttawa
Mark is very knowledgeable and really challenges the class to engage, speak, think about the core concepts, even when it’s messy/unclear in “real world” situations. I talked to a couple of my colleagues afterward and even the ones who were having difficulty with the usefulness of Scrum in their professional lives really enjoyed the course and the instructor, myself included.
Louis BVirtual
Great course! Very engaging and knowlegeable instructor.
Kolin BOttawa
Great instructor, great technique using Scrum to learn.
Jen MToronto
Mark was great at teaching the class. He really knows the course and it is obvious Scrum is second nature to him. Real life experience (in class exercises) are key to learning Scrum.
Cara CToronto
Mark delivered an excellent course, it was a value-packed 2 days.
Brent COttawa
This course gave me a new insight into delivering better software for the customer more effectively.
Len CVancouver
Great course. Information overload but not in a bad way. I liked that we discussed specific corporate problems people were having. Helped build context in how others are using Agile/Scrum. Maybe misusing, too.
Tyler BVancouver
Instructor is very knowledgeable, approachable and fun which aids learning.
Kevin MOttawa
Mark made the class enjoyable. I was initially dreading a 3 day course. After the first day I knew that I could live through the course.
Dickie BPrivate Client
My success criteria for the course were met by Mark's thoughtful responses to my in-class questions. I enjoyed interacting with the other course participants on the Mural platform.
Lydia CVirtual
The course itself is a great introduction to the Scrum Master role. It starts with the fundamentals and advances through a successful balance of instruction and interactive exercises. Our instructor - Mark Levison - is obviously an expert in his field and passionate about the subject. He displayed great skill in getting his message across to his students and also in keeping us interested and involved throughout the three day course.
Sean SVirtual
Mark was a great instructor. He made things really fun and engaging. It wasn't just a boring lecture to sit through for two
days. It kept us engaged and we learned a lot. Thanks Mark!
Geeta BVirtual
I enjoyed having Mark as an instructor, he is knowledgeable on the topic, provided easy to follow examples, and has a good sense of humour. I liked how he took notes on questions
people had, provided a brief answer and then provided links after the workshop so that we could follow up on the topics that interest us. The 10 min sanity breaks that he gave every
hour were great as it allowed my brain to relax and then come back and focus. I really enjoyed the course, I learned lots over the 2 day workshop. I feel like 2 days might be a bit short for the course as I would have enjoyed another day of the course to learn more and refine my skills. I would recommend this course to anyone new to the scrum master role or interested in learning about scrum as it gives you a great base that you can expand.
Christopher MVirtual
Thoroughly knowledgeable about subject.
Enwei CVancouver
Instructor was very well connected with the teams. Immense knowledge on Agile and Scrum.
Deepa MOttawa
The course and exercise were well designed to add value compared to reading about Scrum. Mark is an effective presenter, keeping things interesting and (often) entertaining.
Gordon EPrivate Client
Mark is extremely knowledgeable and passionate about the subject matter and topics adjacent to it. His attitude encourages engagement in the material.
Jamie CVirtual
Thanks for being so responsive and Agile in your approach to leading the class.
Deb BKitchener-Waterloo
Great two days! Added new tools to my PO toolbox and Mark has inspired me again to improve as a PO and to improve my team's scrumming.
Binh HMontreal
Great conversations. Thanks, Mark! My confidence in understanding the role increased!
Orville HEdmonton
Fantastic overview of everything PO, Agile, Scrum. Learning how to manage and maintain a collaborative product backlog will be so valuable.
Elizabeth MPrivate Client
Really liked the approach by Mark to apply Scrum methodology to this training. Also Mark was available to answer questions and patient.
Damien JOttawa
Excellent communicator, good at focusing on the important topics.
Mick BPrivate Client
Mark was very knowledgeable and walked us through Scrum using the actual technique. Very good technique.
Kevin COttawa
Mark was very entertaining, which made what I expected to be a boring two days very enjoyable, while still learning.
Zach BKitchener-Waterloo
Mark had a way of getting info across in both fun yet informative ways. He loves to challenge and be challenged which made it a pleasure.
Ross CPrivate Client
Mark did a fantastic job incorporating SCRUM through the training while not giving answers, but forcing us to think on our own.
Kellen BKitchener-Waterloo
Mark was an awesome instructor, engaging, and very informative and knowledgable.
Tanya BToronto
To the point and with passion!
Colin MToronto
Mark is very good. Has a lot of working experiences and real life stories.
Wilson MEdmonton
Brilliantly said. I am happy to be part of this Scrum Product owner course.
Esva PMontreal
The CSM course rocks! If you want to immediately jump into the action and improve as you go, this is it. You'll start off as a group of strangers, and find out how quickly you can build a high-performance team. And, if you separately want to read every comprehensive detail there is to know about scrum, Mark will share that with you too.
Nicole BVirtual
Why choose us
Get exclusive bonuses with our Scrum Alliance Certified Scrum training
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Future-proof blueprint
A practical plan for Scrum team success, to guide you through your first few months after class and help you be effective long-term.
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Personal coaching
Get professional input on the unique issues you’re facing at your organization in a coaching session with Mark after training.
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Resources
When you’re confused about Scrum or Agile, you can access reputable information, including a Glossary and Resource Library.
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Community access
A safe online space to ask questions and get experienced answers when you run into challenges with Scrum and Agile.
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Lean Coffee
Fun and friendly virtual meet-ups to discuss Scrum and Agile. Hear from Mark and others what has and hasn’t worked for them.
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Money-back guarantee
You’ll gain valuable skills and learning from our certification workshops, or we’ll refund your registration price.
Your Guide to Everything Scrum
Mark Levison spent 12 years as a ScrumMaster and Coach, helping teams by chance before he started to systemize it. Armed with an insatiable love for research, he has been studying and teaching Agile since 2001, introducing Scrum, Lean, and Agile methodology to a broad range of individuals and organizations. Mark has helped launch Scrum practice throughout Canada including Government of Canada departments, major financial and insurance institutions, healthcare agencies, and leading payroll, HR services, and software companies.
Students and communities benefit from Mark’s more than thirty years of experience in the IT industry and over two decades of Scrum and Agile expertise, as he brings his uniquely fun and effective teaching style to thousands of individuals and teams so they can be more effective.
Get Certified
Explore what Scrum is and how to make it work for you in our Scrum Certification training. Hands-on learning will guide you to improve teamwork, deliver quick feedback, and achieve better products and results.
Registration is now open for workshops:
About this course
Focuses on the role of the team and the ScrumMaster. Get the skills and practical experience necessary to improve teamwork, take the exam, and advance your career with a certification that is in high demand today. Often the best fit for anyone new to Scrum.
Learning and Benefits
Relatable Scenarios
Learn on-the-job applications of key Scrum concepts, skills, principles, along with practical solutions that you can apply the next day for difficult, real-life situations.
Respected Certification
Everything you need to earn your Scrum Alliance® ScrumMaster certification, including exam fee and membership, and so much more.
Practical Exercises
With focus on the challenges that real teams face, and tools to dig deeper. You don’t need more boring Scrum theory. You need something you can sink your teeth into to see immediate results.
Jargon-Free Learning
This workshop is not just for software development or people with a computer science degree. We’ve helped many non-software teams with Scrum.
Career Advancement
Use Scrum knowledge to standout at work, get paid more, and impress your customer, all without burning out.
Ongoing Support
Our active Scrum community forum is a safe place to ask questions. Long after you earn the Certified Scrum Master certification, you will have access to the forum, course materials, and additional valuable resources.